Destroyed my s5 display changing glass... - Galaxy S 5 Q&A, Help & Troubleshooting

Any ideas for it?

ddjr said:
Any ideas for it?
Click to expand...
Click to collapse
All I can Suggest/Recommend is to go to the following link for the guides (with Images) to double check your work.
https://www.ifixit.com/Device/Samsung_Galaxy_S5
That's my Go-to website for what I need...
Good Luck!
~~~~~~~~~~~~~~~
UNLESS asked to do so, PLEASE don't PM me regarding support. Sent using The ClaRetoX Forum App on my SM-G900T device.

Upgrade to a S8 or S9. Mine destroyed itself after I was playing RR3 and threw it against the wall. ..go figure.
Sent from my SM-N910R4 using Tapatalk

Hey Demando. Actually looking at the s8!

ddjr said:
Any ideas for it?
Click to expand...
Click to collapse
Can you be more specific on "destroyed". Is the logic board intact?

Changing the glass is something you're not supposed to do, and Samsung tries to screw you by making it so you destroy the amoled display, if you want to buy a replacement panel, they're not cheap, they are worth like 70usd (an amoled one not those crappy LCD imitations).
Its even a better idea to buy a used S5, they're like 80usd nowadays

james_rokr said:
Changing the glass is something you're not supposed to do
Click to expand...
Click to collapse
But still possible.
I've replaced four, the latest three were successful and still working fine...
Not an easy task at all.
---------- Post added at 09:53 AM ---------- Previous post was at 09:50 AM ----------
ddjr said:
Any ideas for it?
Click to expand...
Click to collapse
You can sell the main logic board, it costs $25 and up.
What variant of S5 was yours?

G900v

But still possible.
I've replaced four, the latest three were successful and still working fine...
Not an easy task at all.
Click to expand...
Click to collapse
Indeed its a feasible task, but a pain in the ass, for you may end up breaking the panel once you press the glass and the glue, let's say it is a hit or miss, but you will sure agree that samsung made it nearly unfixable so that you better buy a new display module instead of just changing the glass.

james_rokr said:
you may end up breaking the panel once you press the glass and the glue
Click to expand...
Click to collapse
It's not the most dangerous stage of the process.
I'd say, cleaning after the glass separation is the most dangerous. Especially if you have to replace the polarizer (the LCD becomes too thin and easy-breakable without it).
samsung made it nearly unfixable so that you better buy a new display module instead of just changing the glass.
Click to expand...
Click to collapse
I think, Samsung's aim was to make an excellent display and this was really achieved.
You know, this is difficult for the first and, probably, the second time to replace the glass only.
I'd suggest training on the broken LCDs.
You'll find it to be much more easy the third time

Related

Nexus 4 back not sparkling?

The back of my Nexus 4 is not sparkling AT ALL. When you look in the light you can see the individual dots but there is no sparkle, they are all the same muted color hidden beneath the glass. Anyone else having this problem?
androidcentral (dot) com/another-new-wave-nexus-4s-shipping
That's exactly what it looks like, no sparkle, no nothing.
I got this today in the second wave of Nexus 4 coming in.
this thread is probably going to get locked, but it has to catch the light just right for it to "sparkle"
Zainiak said:
this thread is probably going to get locked, but it has to catch the light just right for it to "sparkle"
Click to expand...
Click to collapse
Why would it be locked? Because of my external links for pictures since they thought it might be spam?
Well anyways it doesn't. I've looked for a good minute in the out side light but i got nothing.
And i have to wait five minutes between posts...
God this forum has a lot of anti-spam, first the captcha to sign up and then another to post a comment and you can't link or post often.
Hubertsng said:
Why would it be locked? Because of my external links for pictures since they thought it might be spam?
Well anyways it doesn't. I've looked for a good minute in the out side light but i got nothing.
And i have to wait five minutes between posts...
God this forum has a lot of anti-spam, first the captcha to sign up and then another to post a comment and you can't link or post often.
Click to expand...
Click to collapse
It's only because you're a brand new member. All that will stop after awhile.
Do you think you could take pictures of what you are describing? It is a little difficult to imagine the problem without pictures.
kcls said:
It's only because you're a brand new member. All that will stop after awhile.
Do you think you could take pictures of what you are describing? It is a little difficult to imagine the problem without pictures.
Click to expand...
Click to collapse
Well the picture is showed by that thread that i provided on another site but okay I guess.
As you can see you saw the dots but they aren't different colors and don't sparkle. The second picture is in the sunlight.
I have the same "issue" as TC, it doesn't sparkle like in the videos or pictures I've seen. The effect is very weak but perhaps it does require strong light like sun rays.
Hubertsng said:
Well the picture is showed by that thread that i provided on another site but okay I guess.
As you can see you saw the dots but they aren't different colors and don't sparkle. The second picture is in the sunlight.
Click to expand...
Click to collapse
That does seem rather dull imo. Have you contacted service about the matter?
It does require strong light at the right angles to "sparkle." I'm sure still having the glass protection on doesn't help either.
babymatteo said:
That does seem rather dull imo. Have you contacted service about the matter?
Click to expand...
Click to collapse
contacted google services and i got a replacement device and now i have a question
is the plastic that i ripped off of the charger cable and the traveler output thing going to cost me money? :/
that's the only thing I changed on the phone since I've received it and I really don't want to pay for this.
Ace42 said:
I have the same "issue" as TC, it doesn't sparkle like in the videos or pictures I've seen. The effect is very weak but perhaps it does require strong light like sun rays.
Click to expand...
Click to collapse
You sure this is not because you still have the factory plastic on the back?
Sent from my Galaxy Nexus using xda app-developers app
RMA for not having sparkles, I don't know..
Hubertsng said:
contacted google services and i got a replacement device and now i have a question
is the plastic that i ripped off of the charger cable and the traveler output thing going to cost me money? :/
that's the only thing I changed on the phone since I've received it and I really don't want to pay for this.
Click to expand...
Click to collapse
..why would they charge you for removing the plastic?
Sent from my Nexus 4 using Tapatalk 2
No, it's a good thing you posted pictures. It is definitely because you still have the factory plastic on the back. It really, really dulls the effect. I had the same disappointment when I first got my N4. I was actually going to post a topic about it but then my full body protector arrived and I peeled off the factory protector and applied the new one and now it sparkles beautifully. Peel that plastic off and then report back.
LOL he got a replacement phone anyway? you can just keep your charger, then you have 2! 2 usb cables are nice for a usb car charger or something
anyway, if your phone is flawless, you might be better off cancelling that replacement because what if your new phone has issues? You are unable to send the new phone back because then you will be charged again. Always that fear... then you'll have to deal with another RMA but this time you have a faulty phone in your hands.
also remove that plastic on the back as suggested.
http://forums.androidcentral.com/google-nexus-4/239992-back-my-nexus-4-a.html
I can see your imei.
Edit: Also, this is an abortion of a thread topic.
Sent from my iPad 4
This is probably the single most ridiculously stupid "issue" I have seen yet.
It should definitely look nicer than in those pics. I would be extremely unhappy.. first time I've heard of this defect.
achan68 said:
You sure this is not because you still have the factory plastic on the back?
Sent from my Galaxy Nexus using xda app-developers app
Click to expand...
Click to collapse
I wasn't being serious, wanted to hop on the bandwagon. I have the sparkle but only when there's light available.z
Hubertsng said:
contacted google services and i got a replacement device and now i have a question
is the plastic that i ripped off of the charger cable and the traveler output thing going to cost me money? :/
that's the only thing I changed on the phone since I've received it and I really don't want to pay for this.
Click to expand...
Click to collapse
Not to sound like an asshole have you every returned anything before? Your asking if google will charge you for the plastic that you ripped off THE ANSWER IS NO......
BTW Happy New Year :silly:
---------- Post added at 06:03 PM ---------- Previous post was at 06:01 PM ----------
nbell13 said:
This is probably the single most ridiculously stupid "issue" I have seen yet.
Click to expand...
Click to collapse
Ran out of thanks:good: :highfive:
---------- Post added at 06:07 PM ---------- Previous post was at 06:03 PM ----------
calanizzle said:
RMA for not having sparkles, I don't know..
Click to expand...
Click to collapse
Hahaha:good:

Screen touch responsiveness

Anyone else having to double tap the screen for it to register your click when trying to click on something? It's getting annoying
No issues here. I have read certain aftermarket screen protectors will cause the screen to be less responsive.
cmd512 said:
No issues here. I have read certain aftermarket screen protectors will cause the screen to be less responsive.
Click to expand...
Click to collapse
I only have the screen protector that came with the phone. It's a very odd issue. I tried turning on the gloves mode feature amongst other settings with no success.
Crazypinoy9 said:
I only have the screen protector that came with the phone. It's a very odd issue. I tried turning on the gloves mode feature amongst other settings with no success.
Click to expand...
Click to collapse
The screen "protector" that came with the phone, is not really a protector for daily use, just for the "transport" ... i replaced it with a professionell one from a company, and the touch response is now much better as before!
Can i get already rooted samsung galaxy grand prime plus g532f rom
My samsung galaxy grand prime plus g532f is unable to root . Can i get a rom which is already rooted.
---------- Post added at 11:51 AM ---------- Previous post was at 11:46 AM ----------
Just to inquire can flash the cm14 in my phone withou recovery.
[
[/COLOR]
Bulimoh said:
My samsung galaxy grand prime plus g532f is unable to root . Can i get a rom which is already rooted.
---------- Post added at 11:51 AM ---------- Previous post was at 11:46 AM ----------
Just to inquire can flash the cm14 in my phone withou recovery.
Click to expand...
Click to collapse
wrong thread dude..
MultiCulti said:
The screen "protector" that came with the phone, is not really a protector for daily use, just for the "transport" ... i replaced it with a professionell one from a company, and the touch response is now much better as before!
Click to expand...
Click to collapse
Link?
MultiCulti said:
The screen "protector" that came with the phone, is not really a protector for daily use, just for the "transport" ... i replaced it with a professionell one from a company, and the touch response is now much better as before!
Click to expand...
Click to collapse
Useful to know.
Willyman said:
Link?
Click to expand...
Click to collapse
Seconded.
I know that the Airglass screen protectors from Protectionfilms24 are really good. I might get one of those.
white43 said:
Useful to know.
Seconded.
I know that the Airglass screen protectors from Protectionfilms24 are really good. I might get one of those.
Click to expand...
Click to collapse
https://www.moutfitters.com
MultiCulti said:
https://www.moutfitters.com
Click to expand...
Click to collapse
Bit far for me to go! :laugh::laugh::laugh:
Need Help Here
Crazypinoy9 said:
Anyone else having to double tap the screen for it to register your click when trying to click on something? It's getting annoying
Click to expand...
Click to collapse
Can't Some one helping me by give information where i may buy Gorilla Glass Replacement for Huawei Mate 9 Pro.
Since in my Country still not available till this time.
Thanks in advance
raizo uzunu said:
Can't Some one helping me by give information where i may buy Gorilla Glass Replacement for Huawei Mate 9 Pro.
Since in my Country still not available till this time.
Thanks in advance
Click to expand...
Click to collapse
No need to double post or hijack this thread.

Possible solution for cracked back camera glass

Like an increasingly numerous part of the G6 userbase my back camera glass protector cracked for a totally stupid reason (used the flash as a flashlight gor 10 minutes) and I was stuck with a device LG refused to repair claiming it was a physical problem which was my fault. I didn't want to pay 150$ for a simple lens change but at the same time I don't know how long it would take for us to be able to buy a replacement glass online.
So what I did is that i took of the broken glass(with a very small screwdriver) in a way similar to a video called ''DIY Replacing camera lens on LG G5'' on youtube (sorry I can't post links). While I couldn't find any replacement glass, I knew Staples were offering to install a liquid glass protector on any screen or glass surface of your choice so I went there, paid 35$ and got the guy there to put the liquid protector on the screen as well as on the camera lenses themselves. The picture quality isn't at all affected by the protector. Now I'm waiting for a dbrand skin that will replace all the space left to fill. I'll try to post some pictures of how it looks by now so you guys have an idea of the result.
Link to the glass removal video:youtube.com/watch?v=Bx3Oj0ceuHs
Picture after removal: imgur.com/NtkgPSv
Picture with liquid protector on the lenses: imgur.com/we2us0i
EMTease said:
Like an increasingly numerous part of the G6 user base....
Click to expand...
Click to collapse
Really?
rubiicon59 said:
Really?
Click to expand...
Click to collapse
Maybe you don't believe it. But the camera glass cracking isn't an isolated problem. I'm glad you didn't have the problem, that doesn't mean it doesn't exist...
Only problem with this is that your ip68 protection goes out the window but i guess thats the trade off instead of sending it in and getting it repaired. I wonder if you can get the liquid glass protector installed on the back camera glass to possibly prevent it from cracking in the first place? I might have to give it a go.
Always a junior member with like 3 posts....just saying...
Oh I do know of, and believe the instances of lens breakage I've seen mentioned.
But it's by no means prevalent. You will see more people here posting complaints than you will people saying they don't have the same problem; that's the nature of places like this.
And it then looks to some like it's a bigger issue than it actually is. Although to each individual their problem is a real problem for them.
I've seen plenty of posts here complaining of this issue and the absurd lengths some are going to trying to remedy it. But no one seems to be complaining in the right place - LG themselves.
---------- Post added at 05:35 AM ---------- Previous post was at 05:33 AM ----------
zathus said:
Always a junior member with like 3 posts....just saying...
Click to expand...
Click to collapse
Unfortunately that's also often true.
I've had my LG G6 for just over a week, camera glass smashed while in my pocket, using a Spigen case that gives 2mm inset for the camera. Seems like there's a few people with this problem.
Mine broke on day 12. Spigen case absolutely no other damage to the phone. No drops. I would alternate putting it in back and front pockets and would sit either way. I don't know if something wedged in front of the lens or just pressure from bending when sitting may have caused the issued, but I do not think I was careless with my phone.
EMTease said:
Like an increasingly numerous part of the G6 userbase my back camera glass protector cracked for a totally stupid reason (used the flash as a flashlight gor 10 minutes) and I was stuck with a device LG refused to repair claiming it was a physical problem which was my fault. I didn't want to pay 150$ for a simple lens change but at the same time I don't know how long it would take for us to be able to buy a replacement glass online.
So what I did is that i took of the broken glass(with a very small screwdriver) in a way similar to a video called ''DIY Replacing camera lens on LG G5'' on youtube (sorry I can't post links). While I couldn't find any replacement glass, I knew Staples were offering to install a liquid glass protector on any screen or glass surface of your choice so I went there, paid 35$ and got the guy there to put the liquid protector on the screen as well as on the camera lenses themselves. The picture quality isn't at all affected by the protector. Now I'm waiting for a dbrand skin that will replace all the space left to fill. I'll try to post some pictures of how it looks by now so you guys have an idea of the result.
Click to expand...
Click to collapse
That's why I am getting a couple lens glass protector, just in case....
https://pt.aliexpress.com/item/Back...32808944260.html?spm=2114.13010608.0.0.8n17e1
Another lens protector broken here. Absolutely no reason for it to break. I have never dropped it. It is never placed in the pocket with anything else.
I would personally like to thank all the nay sayers for shutting up while this has become a wide spread problem. In the beginning they were more annoying than mosquitoes at a summer picnic.
I cut a leftover screen protector from an old phone to cover my camera glass until I find a permanent solution. It's ugly but doesn't affect photos...so far.
Rinzler said:
I would personally like to thank all the nay sayers for shutting up while this has become a wide spread problem. In the beginning they were more annoying than mosquitoes at a summer picnic.
Click to expand...
Click to collapse
You say widespread, but yet the extreme vast majority have no issues. Hundreds of thousands of G6 around the world, but still a very small minority of users experiencing this issue, maybe a few dozen reported cases so far, possibly in the low hundreds counting for unreported? Still seems like an Q/C issue on LG's end in combination with user error, not the epidemic you would make it seem to be.
Sent from my Nexus 7 using Tapatalk
HKSpeed said:
I cut a leftover screen protector from an old phone to cover my camera glass until I find a permanent solution. It's ugly but doesn't affect photos...so far.
Click to expand...
Click to collapse
Crazy shiled but shield xD
skyfox99 said:
You say widespread, but yet the extreme vast majority have no issues. Hundreds of thousands of G6 around the world, but still a very small minority of users experiencing this issue, maybe a few dozen reported cases so far, possibly in the low hundreds counting for unreported? Still seems like an Q/C issue on LG's end in combination with user error, not the epidemic you would make it seem to be.
Sent from my Nexus 7 using Tapatalk
Click to expand...
Click to collapse
You're not helping. Please go away.
It is widespread enough now for LG and Tmobile to only NOW recognize it as an issue. Its NOT user error, its unequivocally QC as I said from the beginning, so please just stop.
Rinzler said:
You're not helping. Please go away.
It is widespread enough now for LG and Tmobile to only NOW recognize it as an issue. Its NOT user error, its unequivocally QC as I said from the beginning, so please just stop.
Click to expand...
Click to collapse
You're not very open to other people's opinions, are you.
Rinzler said:
You're not helping. Please go away.
It is widespread enough now for LG and Tmobile to only NOW recognize it as an issue. Its NOT user error, its unequivocally QC as I said from the beginning, so please just stop.
Click to expand...
Click to collapse
LOL!
"I disagree! You must be wrong because I don't believe you to be right. Stop challenging me."
*enters safe space*
Sent from my LG-H872 using Tapatalk
skyfox99 said:
LOL!
"I disagree! You must be wrong because I don't believe you to be right. Stop challenging me."
*enters safe space*
Sent from my LG-H872 using Tapatalk
Click to expand...
Click to collapse
Fanboy.
Rinzler said:
You're not helping. Please go away.
It is widespread enough now for LG and Tmobile to only NOW recognize it as an issue. Its NOT user error, its unequivocally QC as I said from the beginning, so please just stop.
Click to expand...
Click to collapse
Where did TMo recognize this as issue?
Sent from my HTC 10 using Tapatalk

Screen cracked for no reason

I'm seating at my desk with my phone on my side over the mousepad and after hearing a very faint "pop" sound I notice there is a very clean single crack running from the top to the bottom of the screen. The phone was bought a month ago, never dropped, and it was not even being touched when it cracked. What could be the reason? Some type or thermal stress or just a manufacturing defect?
At the moment I'm living in a country without official Xiaomi support (Japan), is there anything I can do about it?
I'm quite surprised by what happened and I have never heard of a screen on a new phone cracking for no apparent reason.
Pictures:
imgur .com/a/Q5Lon
I once put a Sony MP3 player at the window, in winter. At the morning it was cracked. I gotowe beating from my dad for breaking the christmas gify a dat after receiving it. Still wish these days came back though.
It's probably a manufacturing defect. Where did you buy the phone? You could try explaining the situation, but I think it would be a huge hassle, just take your loss and spend $30 on a new display.
https://www.aliexpress.com/wholesale?catId=0&initiative_id=SB_20171205083915&SearchText=mi+5x+lcd
tinyXperia said:
It's probably a manufacturing defect. Where did you buy the phone? You could try explaining the situation, but I think it would be a huge hassle, just take your loss and spend $30 on a new display.
https://www.aliexpress.com/wholesale?catId=0&initiative_id=SB_20171205083915&SearchText=mi+5x+lcd
Click to expand...
Click to collapse
Replacement screens usually look rubbish and have ghost touches in the digitalizer
Thank you for the suggestions.
xabierd said:
Replacement screens usually look rubbish and have ghost touches in the digitalizer
Click to expand...
Click to collapse
I need only the digitizer, the LCD itself looks fine. Would it still not work well? I have never replaced a digitizer (or a screen) by myself, but on such a cheap phone I may as well try. Or is it an almost impossible task and I should just replace the whole screen assembly?
Also,isn't there a software setting for calibrating the digitizer? Using it can't I get the original performance?
I bought a €20 full hd screen for my Ascend P7 and it looked the same as the original. $30 is a normal price for a phone LCD, only OLED displays are much more expensive (another reason to avoid OLED screens on phones)
---------- Post added at 09:43 AM ---------- Previous post was at 09:40 AM ----------
xabierd said:
Replacement screens usually look rubbish and have ghost touches in the digitalizer
Click to expand...
Click to collapse
nexflatline said:
Thank you for the suggestions.
I need only the digitizer, the LCD itself looks fine. Would it still not work well? I have never replaced a digitizer (or a screen) by myself, but on such a cheap phone I may as well try. Or is it an almost impossible task and I should just replace the whole screen assembly?
Also,isn't there a software setting for calibrating the digitizer? Using it can't I get the original performance?
Click to expand...
Click to collapse
Not recommended, you save maybe 20$, but you still risk breaking your screen and having to wait another 3 weeks on a new one.
watch this to see how it works and decide for yourself: https://www.youtube.com/watch?v=z9drzO9hO_U

Broke my axon. Maybe not fatal damage. Need help please.

Okay so, my axon recently had display issues and I concluded that the display ribbon was loose because with a bit of pressure it would work just fine.
I disassembled the device, secured the ribbon and voila it was good again.
BUT.
I f***d up my digitizer somehow and the display is way less responsive now, plus the recents and back buttons don't work.
I'll hit the bed now because I'm very tired, any tips or instructions would be incredibly helpful.
Thanks everyone.
Hope I can revive my device somehow as I can't afford to buy anything right now.
nfsmw_gr said:
Okay so, my axon recently had display issues and I concluded that the display ribbon was loose because with a bit of pressure it would work just fine.
I disassembled the device, secured the ribbon and voila it was good again.
BUT.
I f***d up my digitizer somehow and the display is way less responsive now, plus the recents and back buttons don't work.
I'll hit the bed now because I'm very tired, any tips or instructions would be incredibly helpful.
Thanks everyone.
Hope I can revive my device somehow as I can't afford to buy anything right now.
Click to expand...
Click to collapse
Check every wire/connection. You might have knocked something else loose.
Also has it been two years since you bought the device? It might still be under warranty.
SY Corgi said:
Check every wire/connection. You might have knocked something else loose.
Also has it been two years since you bought the device? It might still be under warranty.
Click to expand...
Click to collapse
I did just that but no avail.
Also yeah it should be under warranty but the service is really far away that's why I tried doing it myself.
If I send it anyway wouldn't they put it off warranty since I opened it myself?
They can tell, I mean I could tell myself.
Have you tried restarting your phone?
Can you access your phone? Apps etc? Try reversing the nav buttons in settings.
You could try the test mode too?
Enter test mode using phone key pad
*983*0#
I'm guessing you used a heat source for the teardown? Possibility there was too much heat?
I hope you get it sorted.
I did a teardown on a Samsung device and the charge port was never the same after.
Syberclone said:
Have you tried restarting your phone?
Can you access your phone? Apps etc? Try reversing the nav buttons in settings.
You could try the test mode too?
Enter test mode using phone key pad
*983*0#
I'm guessing you used a heat source for the teardown? Possibility there was too much heat?
I hope you get it sorted.
I did a teardown on a Samsung device and the charge port was never the same after.
Click to expand...
Click to collapse
Thanks for your input.
I can use the device normally, boot, use apps.
The problem lies with the display.
Touch is less responsive than before, and the multi task and back buttons do not function at all.
Home button works though.
I can not access the test app because I'm running LOS.
Yeah I used a hair drier to remove the speaker grills, this must be the cause right?
Any idea how can I fix this?
Reapply heat and pray?
nfsmw_gr said:
okay so, my axon recently had display issues and i concluded that the display ribbon was loose because with a bit of pressure it would work just fine.
I disassembled the device, secured the ribbon and voila it was good again.
But.
I f***d up my digitizer somehow and the display is way less responsive now, plus the recents and back buttons don't work.
I'll hit the bed now because i'm very tired, any tips or instructions would be incredibly helpful.
Thanks everyone.
hope i can revive my device somehow as i can't afford to buy anything right now.
Click to expand...
Click to collapse
you have a 2 year warranty on everything for $79 after the 1st year. They just replaced my axon 7 twice - free the 2nd time. And i now have lighted lower buttons.
Aerialaerins said:
you have a 2 year warranty on everything for $79 after the 1st year. They just replaced my axon 7 twice - free the 2nd time. And i now have lighted lower buttons.
Click to expand...
Click to collapse
I'll try to contact the service then.
No way around it I guess.
Aerialaerins said:
you have a 2 year warranty on everything for $79 after the 1st year. They just replaced my axon 7 twice - free the 2nd time. And i now have lighted lower buttons.
Click to expand...
Click to collapse
Oops... you took it apart. Warranty no good. HOWEVER - one of the first issues I had with my Axon... I dropped it face down on cement. Half the screen was dark. Right down the middle. I could shake and smack it to work. I was about to send it in and found some "pixel" repair/testing app, here, I think. Ran it once - BOOM... fixed. I think there might also be one on ZTE. I'll also see if I have a code to run the test. ZTE sent me several sheets of codes to do I DUNNO?
---------- Post added at 10:51 PM ---------- Previous post was at 10:32 PM ----------
nfsmw_gr said:
I'll try to contact the service then.
No way around it I guess.
Click to expand...
Click to collapse
I have good contact info in Grapevine Texas where you need to contact.
Please click the below link.
http://61.132.54.13:8080/AnswerInFo2015Q3.htm
Please note, in addition to completing the survey. If you are having any issues with your device that require immediate attention, please contact our Customer Service
department at 877-817-1759.
Thank you for your time and feedback.
Aerialaerins said:
Oops... you took it apart. Warranty no good. HOWEVER - one of the first issues I had with my Axon... I dropped it face down on cement. Half the screen was dark. Right down the middle. I could shake and smack it to work. I was about to send it in and found some "pixel" repair/testing app, here, I think. Ran it once - BOOM... fixed. I think there might also be one on ZTE. I'll also see if I have a code to run the test. ZTE sent me several sheets of codes to do I DUNNO?
---------- Post added at 10:51 PM ---------- Previous post was at 10:32 PM ----------
I have good contact info in Grapevine Texas where you need to contact.
Please click the below link.
http://61.132.54.13:8080/AnswerInFo2015Q3.htm
Please note, in addition to completing the survey. If you are having any issues with your device that require immediate attention, please contact our Customer Service
department at 877-817-1759.
Thank you for your time and feedback.
Click to expand...
Click to collapse
Gonna search around for the app you mentioned but I strongly think this is a hardware issue.
I'm located in Greece and I know the official site service partner is in Athens so I don't think I'll need to send it to Texas.
Thanks for everything so far though.
Gonna do the survey right now.

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