Database Users

Anyone else with this problem...?

Hello all,
I bought the HD a couple of months after it first was released and have never had this problem until about 3 days ago, where my phone has started to suddenly "die" even with ample battery life in it. When I reboot it, it simply starts to reboot then dies again as if the battery is dead, however, when I plug it into the charger, it shows that it has over half to almost full battery life. So the problem can not be that the battery is simply dying. What could be causing this problem? I have ample free main storage and program memory and it occurs even when there is only one program running or even when I'm just in the middle of a call.
Can anyone help me solve this problem? I have tons of medical programs in my phone which took forever to install and don't want to hard reset the phone, especially if that is not even the solution to the problem. Help?

Same thing happened to me, but my phone gets some water. I had to dry it and wait a month. Then it worked fine. If your phone hasn't took any water the problem must be elsewhere.
One question, it dies even if attached to the power? or only on battery?
If it dies only on battery then could be the battery not working properly.
bye

Batteries do weird stuff when they're dead. If it works OK on power but not on battery, chances are the battery is indeed on its way out. If you don't want to do a hard reset, a replacement battery on ebay is cheap and worth trying.

Hello,
I have exactly the same behavior. I changed of Rom, different build, each time running Task29, but it is always the same thing :
- when charged, phone never dies
- when on battery, it randomly dies but always when phone is awake
I think too it may come from the battery, so I just ordered a new one, and I'll keep you up to date.
Ciao,

Yea, so far it has occurred about 4 times, always when it's not plugged in however the battery meter shows alof of battery time left. I'm thinking it's the battery too, it just sucks to have to pay so much for an OEM battery. Oh well, thanks for the help everyone.

Hello,
so I received my new battery this morning.
After some phone calls and some tests...so far so good ! I'll tell you if something's change in the next days, but it seems changing the battery is the solution.
Cheers,

Mine started doing similar things. Guess I will order a battery too. Which one did you get?

Well I got the exact same one I had previously : an official htc touch hd battery.
Part number : 35H00120-01M.
I hope this one will last until I really want to change my phone .

Any more issues since replacing the battery?

still no issues so far. I am really happy because as the battery is new, my phone last much longer than before.

Same here. Got the new battery yesterday and it's back to it's old self. Now it should last me until the dual core processor Android devices come out next year.

Well it would be nice if my pnone only turned off when it wasnt on charge but it seems to just reset itself whenever it wants. it will simply turn off and start right back up sometimes not even reaching the rom load before it turns off again. It does this for a while or just simply once. I tried erasing all data off it and hoping it was something i uploaded but it could be that my battery is just no good anymore.
Any suggestions? ive been dealing with this for 6 months

I don't know about you, but I played quite a lot with my phone, trying a lot of ROM, for a while, even beta ones, and I tried to overclock it. Often the phone would heat up a lot. It may have be hard on the battery.
Right now I am using a stable rom of NRG from last month, with the new battery, and everything is fine. The phone never heat, and I happy for now.
Like Marksm, I am waiting for Android dual core phones or at least based on Tegra 2.

ANTO_AN said:
Well it would be nice if my pnone only turned off when it wasnt on charge but it seems to just reset itself whenever it wants. it will simply turn off and start right back up sometimes not even reaching the rom load before it turns off again. It does this for a while or just simply once. I tried erasing all data off it and hoping it was something i uploaded but it could be that my battery is just no good anymore.
Any suggestions? ive been dealing with this for 6 months
Click to expand...
Click to collapse
As pointed out in above posts, a change in battery appears to have rectified issue

been there done that. Didnt work, i got a new phone but i would really like to keep this.

i9505 Battery Problem

Hello,
I have quite an unusual problem - haven't found anyone having similar problem online.
I bought this phone used off a friend, who had this problem on stock as well, I flashed custom 5.1.1 and the problem persists (I thought that custom ROM would help).
I am really happy about this phone, it's just that one battery bug, which does bother me - bothers me to the point that I'm thinking of getting rid of this phone.
Basically, the when the battery is discharging, say it goes down to 95%, stop using my phone, switch off the screen.
Then after a couple minutes the battery goes up to say 97%. It's happening all the time until the phone is discharged.
Looks like the battery is miscalibrated and it doesn't read the % properly.
Although if it was really not calibrated properly, then the % wouldn't go up after a couple minutes, it would just discharge and things like that would probably happen at 10%-20%
Things that did not help:
- Discharging it from 100%-0%, recharging etc.
- Battery Calibration from Play Store
- New Battery - I bought a new, original battery for 100% (NFC works on it)
- Reflash
If someone has any idea on to fix that - I would really appreciate it.

xike said:
Hello,
I have quite an unusual problem - haven't found anyone having similar problem online.
I bought this phone used off a friend, who had this problem on stock as well, I flashed custom 5.1.1 and the problem persists (I thought that custom ROM would help).
I am really happy about this phone, it's just that one battery bug, which does bother me - bothers me to the point that I'm thinking of getting rid of this phone.
Basically, the when the battery is discharging, say it goes down to 95%, stop using my phone, switch off the screen.
Then after a couple minutes the battery goes up to say 97%. It's happening all the time until the phone is discharged.
Looks like the battery is miscalibrated and it doesn't read the % properly.
Although if it was really not calibrated properly, then the % wouldn't go up after a couple minutes, it would just discharge and things like that would probably happen at 10%-20%
Things that did not help:
- Discharging it from 100%-0%, recharging etc.
- Battery Calibration from Play Store
- New Battery - I bought a new, original battery for 100% (NFC works on it)
- Reflash
If someone has any idea on to fix that - I would really appreciate it.
Click to expand...
Click to collapse
It can't be fixed because it's not a problem.
Happens to me all the time. If I use my phone intensively, then leave it idle, it can charge itself up to 10% without it even being plugged in.
This happened on my old LG and it happens on the S4, and it probably happens on other phones too.
I don't think the percentage is an accurate representation of the battery level, it's more of an estimation.

GDReaper said:
It can't be fixed because it's not a problem.
Happens to me all the time. If I use my phone intensively, then leave it idle, it can charge itself up to 10% without it even being plugged in.
This happened on my old LG and it happens on the S4, and it probably happens on other phones too.
I don't think the percentage is an accurate representation of the battery level, it's more of an estimation.
Click to expand...
Click to collapse
Okay, I see.
Although I've had HTC HD2, S2, S3, and I've never experienced something like that. Never.
If something similar happened, there was an easy fix for it - new battery or recalibration.
Nothing worked for me just yet this time.
I am that kind of person that needs everything working 100%, that's why I am really annoyed with this problem.

xike said:
Okay, I see.
Although I've had HTC HD2, S2, S3, and I've never experienced something like that. Never.
If something similar happened, there was an easy fix for it - new battery or recalibration.
Nothing worked for me just yet this time.
I am that kind of person that needs everything working 100%, that's why I am really annoyed with this problem.
Click to expand...
Click to collapse
As I was saying, it is not a problem per se, just an annoyance for you.
The only way to fix this would be to turn off the percentage display

GDReaper said:
As I was saying, it is not a problem per se, just an annoyance for you.
The only way to fix this would be to turn off the percentage display
Click to expand...
Click to collapse
Well, that's one way to fix it I guess, haven't thought about that.
Too bad it doesn't make it go away

Battery Issue With Camera Related Apps

Okay, so I've heard about the battery issues going around with the 6P's but I think I've got one that's a little different. My battery has typically been completely fine. It dies around the usual 0-1% and maybe some times 2-3%. However, whenever I use my camera app or Snapchat (which makes me believe it's related to camera apps specifically) my phone will die if the percentage is about 24% or less. I could be at 20% completely fine, but then go into Snapchat and it'll die a few seconds later. I plug it into the charger and turn it on, and it resumes with the same battery percentage. (If it dies at 20% it'll resume at 20%)
This happened on both marshmallow and on nougat. Has survived countless flashes. I've used custom Roms and have flashed stock over again. Not in attempts to fix the problem, just for fun.
Anyone have any ideas of what's going on or experience something similar?

krisyarno said:
Okay, so I've heard about the battery issues going around with the 6P's but I think I've got one that's a little different. My battery has typically been completely fine. It dies around the usual 0-1% and maybe some times 2-3%. However, whenever I use my camera app or Snapchat (which makes me believe it's related to camera apps specifically) my phone will die if the percentage is about 24% or less. I could be at 20% completely fine, but then go into Snapchat and it'll die a few seconds later. I plug it into the charger and turn it on, and it resumes with the same battery percentage. (If it dies at 20% it'll resume at 20%)
This happened on both marshmallow and on nougat. Has survived countless flashes. I've used custom Roms and have flashed stock over again. Not in attempts to fix the problem, just for fun.
Anyone have any ideas of what's going on or experience something similar?
Click to expand...
Click to collapse
Have you called Google support

boxguy1 said:
Have you called Google support
Click to expand...
Click to collapse
Huh, you know what? I actually haven't. I'll give it a shot to see what they say. I was thinking I've tried everything shirt of replacing the battery (which I don't think would fix it). Can't believe I didn't think about calling. Thanks. Hopefully they've got a fix, but if not there are worse problems to have

krisyarno said:
Huh, you know what? I actually haven't. I'll give it a shot to see what they say. I was thinking I've tried everything shirt of replacing the battery (which I don't think would fix it). Can't believe I didn't think about calling. Thanks. Hopefully they've got a fix, but if not there are worse problems to have
Click to expand...
Click to collapse
Google support is great don't worry about it

Its a known issue, couple other threads on it

Bizarre Battery behavior on lineage os 14.1

Hi!
I've been running Lineage OS for about two weeks on Zuk Z1 and I'm experiencing strange battery behavior. I get around almost normal hours of screen-on-time but in that time battery acts strange - suddenly dropping to 0% and sometimes working on 1% for hours.
Whenever battery drops to 0% phone gets switched off and when restarted it shows a different figure. My battery usage graph is equally strange. I have used battery calibration app but it was useless.
Can someone please help? Does anyone else have the same problem.

Sanstripathi said:
Hi!
I've been running Lineage OS for about two weeks on Zuk Z1 and I'm experiencing strange battery behavior. I get around almost normal hours of screen-on-time but in that time battery acts strange - suddenly dropping to 0% and sometimes working on 1% for hours...
Click to expand...
Click to collapse
I don't have this device but, your best bet is to post this question within the following Official LineageOS thread for your device.
https://forum.xda-developers.com/showthread.php?t=3569082
Good Luck!
~~~~~~~~~~~~~~~
I DO NOT PROVIDE SUPPORT VIA PM UNLESS ASKED/REQUESTED BY MYSELF.
PLEASE KEEP IT IN THE THREADS WHERE EVERYONE CAN SHARE

Sanstripathi said:
Hi!
I've been running Lineage OS for about two weeks on Zuk Z1 and I'm experiencing strange battery behavior. I get around almost normal hours of screen-on-time but in that time battery acts strange - suddenly dropping to 0% and sometimes working on 1% for hours.
Whenever battery drops to 0% phone gets switched off and when restarted it shows a different figure. My battery usage graph is equally strange. I have used battery calibration app but it was useless.
Can someone please help? Does anyone else have the same problem.
Click to expand...
Click to collapse
Your behavior isn't uncommon since few users experienced that. It's not a LineageOS problem. More likely your battery isn't good anymore. If you have warranty go claim it. See this there for similar battery discussions https://forum.xda-developers.com/zuk-z1/help/battery-stuck-50-s-reboots-minutes-t3307717

strongst said:
Your behavior isn't uncommon since few users experienced that. It's not a LineageOS problem. More likely your battery isn't good anymore. If you have warranty go claim it. See this there for similar battery discussions https://forum.xda-developers.com/zuk-z1/help/battery-stuck-50-s-reboots-minutes-t3307717
Click to expand...
Click to collapse
The thing is the phone worked absolutely fine before flashing ROM and moreover the battery life is good but it powers off automatically showing 0% then when restarted it shows the original percentage again.

Sanstripathi said:
The thing is the phone worked absolutely fine before flashing ROM and moreover the battery life is good but it powers off automatically showing 0% then when restarted it shows the original percentage again.
Click to expand...
Click to collapse
Please read my linked thread.

Mate 9 Random Reboots and wrong battery level

Hello all,
Recently, since about a week, i've been experiencing sudden random reboots. Often when starting apps (especially the Camera is a real culprit here, but also Google Photo's). When entering pin-code all seems fine again. and sometimes i can just use the camera like normal. But sometimes it keeps rebooting and the only way to stop it is to quickly turn off battery saver (seems a solution till now for a while)
Searching online didn't really help much, as i found a few people with the same issue end of march also on Oreo update, but no solution yet.
Also the battery indicator seems off. it often drains reaallly slow (85% at the end of the day) and then at a random percentage (like 60%) just turns off. When turning it back on it only has 3%. So it could be battery related.
What i tried:
- Let the phone drain completely, then recharge to 100% overnight.
- Remove all apps installed in the last few weeks + all unnecessary apps.
I don't want to do a factory reset, because our IT then has to set up the Authenticator again which is a pain for them (and i already had them do that a few weeks ago :angel: )
Any tips on how to troubleshoot some more or more people seeing this behaviour?

tharealmb said:
Hello all,
Recently, since about a week, i've been experiencing sudden random reboots. Often when starting apps (especially the Camera is a real culprit here, but also Google Photo's). When entering pin-code all seems fine again. and sometimes i can just use the camera like normal. But sometimes it keeps rebooting and the only way to stop it is to quickly turn off battery saver (seems a solution till now for a while)
Searching online didn't really help much, as i found a few people with the same issue end of march also on Oreo update, but no solution yet.
Also the battery indicator seems off. it often drains reaallly slow (85% at the end of the day) and then at a random percentage (like 60%) just turns off. When turning it back on it only has 3%. So it could be battery related.
What i tried:
- Let the phone drain completely, then recharge to 100% overnight.
- Remove all apps installed in the last few weeks + all unnecessary apps.
I don't want to do a factory reset, because our IT then has to set up the Authenticator again which is a pain for them (and i already had them do that a few weeks ago :angel: )
Any tips on how to troubleshoot some more or more people seeing this behaviour?
Click to expand...
Click to collapse
That sounds kind of like a battery that's failing.
What's the age of the phone? And did you primarily use Huawei's supercharge brick or other methods / chargers? (I ask the second, because charging at 4.5A can be bad for the battery on a regular basis.)
I'd load up something like Ampere and watch the charge / discharge rates. I'd expect a normal discharge rate around 150-350mA, but it depends a lot on what you're doing. (GPS and moderate graphics will keep it up in the 800mA-1A discharge range, the rear camera with just the viewfinder seems to push 1.2A current draw.)

I'll give Ampère a try. I used both chargers but the phone is just over a year old. Nothing to warrant a bad battery already.
Besides that, recent discoveries lead to believe slow charging could actually cause more heat and be worse for battery. But again: it's a bit soon for something like that I think. I'll try Ampère first. But i doubt that's the issue.

I've noticed my phone gets toasty when fast charging. If it's hooked up to any charger other than Huawei's, it tends to stay cool.

And it happened again. More then 50 percent and then it turned off and only had 3 percent
Dead battery I guess?

tharealmb said:
And it happened again. More then 50 percent and then it turned off and only had 3 percent
Dead battery I guess?
Click to expand...
Click to collapse
That's what it looks like to me.
Fortunately, the batteries aren't that expensive to find (Google popped up a bunch for <$20), and actually getting in isn't too difficult either, if you want to swap it yourself.

Just to close this topic properly:
The issue got worse, but i was on holiday. Ordered a new battery with a toolkit to replace the battery for 30 euro's.
When i got back from my holiday i notices the battery had already pushed the screen loose. So getting the screen off was easy. Swapped the battery in just 5 minutes and now everything is working great again. The screen used to have some bright spots and those are gone aswell. I guess it was a giveaway of things to come.
Thanks for the help!