Database Users

XDA crashes at less than 25% power after ROM upgrade

I have an XDA Exec and I have just upgraded my ROM to the newest QTEK version. Since then, I have noticed that it crashes and reboots when the power level showing on the power meter reaches about 25%. I don't believe this problem was occurring before the ROM upgrade.
Although it stops working when 25% power is showing, I do not think that the battery life is actually reduced at all. It seems to me that it is more like the guage is inaccurate now and the power is really near zero when it crashes.
I wondered if the power guage needs recalibrating in some manner after the ROM upgrade because the settings have been lost. I know that some laptop computers need their batteries to be calibrated on first use. Does anyone have any ideas or information on this?
Thanks
Mark

Mark,
did you ever solve this issue? I have the same problem. Thanks for anyone's help.

Have only just noticed but im having the same problem to so annoying

Bad news, I am afraid. It is a harware fault and needs a repair.
In the end I returned my Exec to O2 under warranty. I got it back last week but they had forgotten to return the battery. After a phone call they sent me a free brand new battery by next day delivery.
Unfortunatelyt this means that I can't say for sure whether it was a battery problem or the phone itself. The covering letter with the phone said they had found a fault and repaired the phone, but since it seemed to be a stock letter, I can't be sure.
Anyway, my Exec certainly works fine now. I can get down to less than 10% with no crashes. I definitely did not have anything to do with the ROM upgrade.
Mark

Bad news, I am afraid. It is a harware fault and needs a repair.
In the end I returned my Exec to O2 under warranty. I got it back last week but they had forgotten to return the battery. After a phone call they sent me a free brand new battery by next day delivery.
Unfortunatelyt this means that I can't say for sure whether it was a battery problem or the phone itself. The covering letter with the phone said they had found a fault and repaired the phone, but since it seemed to be a stock letter, I can't be sure.
Anyway, my Exec certainly works fine now. I can get down to less than 10% with no crashes. I definitely did not have anything to do with the ROM upgrade.
Mark

Mark,
Thanks for the reply. That was not what I wanted to hear! I am going to continue playing around with it; I can't believe we're the only ones to have this problem. Let me know if you get any more news. I'm getting tired of sending the HTC in for repairs.

i-mate crashes with battery in less then 43%
My i-mate continues to crashes with the battery is less then 43%, apparently the problem occurred when I make the upgrade to ROM Qtek WWE_13077_130176_10900, was looked like that this version has something that change the battery configuration, since Qtek 9000 comes with 1750 battery mAh? I reinstalled the i-mate ROM 1.30.82 and the problem persists?
I made a test leaving the i-mate on, without using the radio until the battery settings showed 23%, then I made a phone call, the i-mate crashes in seconds. Somebody could inform what is the true voltage of the battery in the i-mate when it is 100% and when it is 10%, at the Main Battery settings?

Battery problem...u ccan verify this by using a differrent one may b from yr friend...

I have the same problem, its only started happening after the ROM upgrade from o2, before it would run down to 0% no problem but now it gets to 25% crashes and i have to reboot it and turn the backlight of otherwise it crashes again. Are you sure its a battery problem because ive had the same battery for 6 months and the problem only started after the upgrade.

Thanks to all of you guys for adding comments. Good to see others with the same problem. Misery loves company.
Anyhow, I can't exactly say my problems started with a ROM upgrade. I have two used universals. Here's my story:
PDA#1. Upgraded with previous Orange ROM as soon as I bought it and started having the 25% crashing problem
PDA#2. Never had crashing problem, upgraded latest Orange ROM, down to nearly dead battery today and no crash.
Hmm, to test the bad battery theory, I will swap the battery in PDA#1 with the battery in PDA #2, and if I get a crash, I can blame it on the battery. Otherwise, it's the OS. Both PDAs have EXACTLY the same programs installed from fresh ROM upgrades.

Battery test
Hi PDAholic.
Which was the result of the test with the battery.

Hi
See my previous post in this topic. I can confirm that my problem seemed to start when I upgraded to the newest QTek ROM (from original O2 ROM). However after it has been returned to O2 for a repair, I have once again upgraded to the same ROM and now it works fine.
So, it must ether be a hardware fault on the Exec or a battery fault. My evidence is not consistent with it being something to do with the ROM version.
Anyone have definitive information on this problem?
Mark

Mark: I thank you for your post--but you have to admit, there is nothing wrong with a little experimentation!
Josedias: My experiment is still underway. I will say that taking out the nearly dead battery from non-crashing pda and putting it into the crashing pda did not result in the latter pda crashing. However, I am now waiting for the battery from crashing pda (which is now in non-crashing pda) to die. If it does, the problem is the battery. I actually have another theory if none of this pans out, which I will present with my next post.

Pdahollic
Will be good to hear what your fndings are.
I spoke to o2 today and told them about the problem with the battery they tried telling me that it was software related then i told him that i was using the latest software from there website and he was like hmmm ok let me put you through to returns. Got put through and the kind person that i spoke to there said just to pop it in the post with the returns number and will send you out a new one the same day.
So i should hopefully have a new 1 by the end of the week will let you know if i have any problems

Okay, interesting results here...
I was actually unable to reproduce the shutdown on either PDA, with either battery!
I have a theory why, and perhaps those of you with the problem could try and see if it fixes your devices.
When I started the experiment, I wanted both PDAs to be as equal (controlled variables!) as possible. So, I charged both overnight until the green light came on, then did a soft reset to both PDAs. I have a feeling this might have somehow reset the battery meters in both devices.
Pretty much all PDA manufacturers recommend when you first get a device to charge it to 100% then begin using it. I do know that when I did the ROM upgrade on the device that kept crashing, my battery was very low. So, I presume that when I started using the device, the battery calibration was way off. Say that the device thought the battery was at 100%, but it was actually only at 75%. When the battery discharged to 0%, the device thought it was at 25%, and thus did not issue any warning messages. Then, without warning, the device died and would not come on without charging (which is what mine did).
I don't know for sure if this is what has been happening, but it makes sense to me.
My next experiment would be to stick a near dead battery in a device with a fully charged battery and see what happens. Although, at this point I probably "ought to leave well enough alone."
Again, I suggest to all of you to charge the device overnight to 100% WITH THE GREEN LIGHT ON, then do a soft reset and see if your problem is solved.
I will keep you guys posted on any further problems. Good luck.

Hi everyone!
A bit out of topic but I could not find any other discusion that could relate to my problem which is also related to battery.
I've got this guy who bought a brand spankin new XDA EXEC straight from Taiwan and the lame ass used it for about 4 hours without preformating the battery until it seized on him. It happend at the time of Active Sync instalation.
It did not die out sooner because he had it connected all the time to PC via USB cable thinking that this will charge the battery.
Now all he can see is the O2 welcoming screen and the ROM initialization figures.
Any ideas guys? I feel sorry for him and am trying to help him somehow.

I presume he has tried to do a hard reset (both softkeys, reset button and power). If that doesn't work, he could put it in bootloader mode, disable USB, and try reloading the ROM. Make sure he realizes that it takes a LONG time to soft reset the Universals. A common nube mistake is to keep hitting the reset button thinking it has locked up on the splash screen. Not that I would ever have done that...

I received a T-Mobile MDA Pro on tuesday and it has the same problem - but, my battery seems to die at 50% and will only power back on when the charger is plugged (mains or usb) in?

Hi guys ive just been on the phone with o2 and i have been told that it is indeed a hardware fault and that i will be getting a new one back from them in the next few days.

Qtek 13077 ROM ????
Could somebody inform what is the true voltage of the battery in the i-mate at 100% and when it is 10%, in the miter?
I have charged the unit till 100% led = Green, then soft reset, the problem persist?
Now I am 100% certainty that the problem occurred when I made upgrade to Qteck, we needs to investigate what the the Qtek ROM this doing with the JasJar?

mda restarts while im on the web, then says no battery

my mda says that it has like 93% battery life and while im scrolling around on the web after 15 minutes the phone just automatically SHUTS OFF and restarts saying low battery life and then it dies again. whats the deal with that? what do i have to do to fix this? its sooo annoying. any help will be greatly appreciated!

you might be out of RAM..
close some apps that are running..
IE eats up a bunch of RAM..

Looks more like a faulty battery to me! OUT OF RAM or LOW RAM never will give out the message: LOW BATTERY.!
If you have the chance to try another battery (maybe you own a second one or a friend might have the same device) just give it a shot ...

i tried with a different battery. the phone still reboots if your on the phone or interenet for longer than 10-15 mins. whats up with this?

I have EXACTLY the same problem with my phone. This phone is onlt 1 month old and was a replacement for a previous MDA that had SD card problems...

I have the exact same problem. When I don't use WiFi the battery lasts for several days. But when I use Wi-Fi in 10-15 minutes it restarts and shows battery very low.
I have noticed that if I connect and immediately disconnect the charger, it shows that there is a lot of power left in the battery and the phone will actually last a while. It definitely can't charge it so fast, so somehow its getting confused about how much battery is left.
Can anyone help with this, please?

I just did a clean install of the official T-Mobile Rom, and the problem is still there. The phone keeps restarting.
Help please.

right there with you guys. ihave and 8125 and they same thing happens i am just glad i have a spare phone. Bad very BAd.

Guys
Junner2003 is right. The problem is a failed cell in the battery. If you don't put the wizard under any load it will last for a while however as soon as you ask it to do something (like use the internet) it dies real quick.
Get a new battery (not a second hand one that you know nothing about) and the problem will go away. I had the same problem a few months ago and went through all the same issus mentioned on this forum but a new battery solve the issue once and for all.

Thanks for the input, jt_armstrong. I'll replace the battery and report back here. I am thinking I about getting a high capacity one like this one
http://cgi.ebay.com/2400mAh-Ext-OEM...ryZ15034QQssPageNameZWDVWQQrdZ1QQcmdZViewItem

Hey everyone. jt_armstrong and Junner2003 are right. At least in my case changing the battery seems to have solved the problem.
I got the high capacity one from ebay, and so far it has been working perfectly.

Battery problems

I have the T8585 HD2, recently ive been having troubles with the battery...
I was getting intermittent battery drain for no apparent reason, the back of the phone would get very hot. Searching I found that this had something to do with the SD card not being formatted properly, did this and havent had this same issue since.
Last night I charged the phone while on my PC, was approximately 80%. I wake up this morning and the phone is dead, wont turn on. So i plug it in to charge again and then it starts to do the soft reset loop thing, I just left it go for about 6 or 7 loops and then it seemed to settle. I look at the battery capacity and its 0%.
This explains why it was dead, but why the hell is the battery draining to nothing over night? I did not notice it getting hot last night and it was dead cold this morning. Battery terminals are not bent as some others have suggested as a cause for this.
I really like the HD2 but this battery thing on top of the poor capacity for the this type of phone is really starting to disappoint.
I have not messed with ROMs yet, so its running the following that i got with the phone...
ROM 1.66.707.1 (76641) WWE
Radio 2.06.51.07
Any ideas on this would be helpful!!

Same phone, same software
I have exactly same phone & software, I upgraded rom to this 1. But have had no problems with phone at all. Few soft resets at 1st, but then started deleteing messages, shutting down programs in background, no problems since. Hope you get figured out,,

I'm having the exact same problem. I've had the phone since November and, although the battery doesn't last like it used to, since about 2 days ago the phone has gone haywire!
I haven't installed any new apps or used the phone any differently than usual but, after getting readings of between 15 - 20mA in standby (with Battery Guard) I'm getting on average 490mA now in standby! Crazy! The back of the phone is getting so hot that I'm actually worried that it might do the phone damage and, like the OP, I'll go to bed with a full charge and wake up with the phone so dead that I have to pull the battery before I can start to recharge.
I've removed some of the PDF files and other things that might be causing slowdown etc due to but there is definitely a problem. Does anyone have any ideas of what kind of things I should look for that could be causing this before I contact the insurance guys for a replacement?
Thanks in advance

Im having a similar problem with my HTC raphael with WiMo 6.5 Roms didnt tried if the problem exists in 6.1.

My phone is fine today, was 100% last night, 95% this morning. Im starting to think this is a software issue not hardware due to the randomness....

richo27 said:
...... Im starting to think this is a software issue not hardware due to the randomness....
Click to expand...
Click to collapse
funny you put it this way.... its actually the other way around.... nevertheless i understand what u mean (off-topic, just couldn't resist ;-) )

when the power usage jumps from 20ma to 490ma and gets very hot the battery has started to fail - don't be surprised their qualty is hit or miss. I'm on the T8585 HD2 (1.66 rom) since November and a few weeks ago the battery would get hot in standby and battery life dropped by half. I popped in a spare battery and problem instantly went away. I've since bought a 1,300 mha battery from Mugen, phone runs great again.

Hi. Had a similar thing with the battery drain, but the last few night I have put the phone on charge as normal and in the morning I have Nealy dropped the phone because of how hot the back was. Any ideas?

Happened again today, fully charged last night, 0% this morning. Very unhappy about this, this is a serious reliability issue that a $700 phone shouldn't have.

I would suggest checking your task managers processes, I had a process - Filesys.exe that was using 98% of my processor for long periods of time and absolutely eating battery life.

Yeah i have installed battlog to see if that will shed any light on the problem...

Did u try hard-resetting ur device?

no, im trying to avoid that at this stage, I want to find the source of the problem.

Had the same issue. Phone worked very well for a few months and then this battery drain + overheating issue started all of a sudden. Tried hard reset, disabled 3g and problem continued. Finally, got my phone replaced with great difficulty and problem solved!
Anyway, check the signal strength. One of the issues could be the phone trying to connect repeatedly when the signal is weak. You can also try to disable data connections to see if that causes the problem (Disable all autoupdates like email, twitter, weather and so on).

[Q] Battery issues: Please inform

I have recently found that in the past couple of days, if I charge my battery to full it will lose charge, and reset itself, exceptionally quickly.
I can have a full charge one minute, my girlfriend can call for ten minutes, and then the battery will die; when I turn my phone back on, instantly, the light will flash and the 'battery low' symbol will appear in the right hand corner of the screen; the strange thing is, when I leave the phone for ten minutes, or more, the phone will suddenly come back to life again, and start working as usual; as you can imagine, quite an annoying situation, especially when your girlfriend thinks you are constantly hanging up on her........hahaha
I have taken steps, and ordered a new battery, but I'm unsure if this is the issue, or whether or not it is the original orange rom that is the problem. It'd be of much help if someone can inform me on this issue, whether they have experienced it before, or, if they can give me any steps to change this..it'd be much appreciated.
HTC TOUCH 3G:
ROM VERSION: BUILD 20765.1.4.4
EXTERNAL STORAGE:
8GB SD CARD
INTERNAL STORAGE:
38.97MB LEFT
62.99MB OF MEMORY LEFT

I've also removed the plastic casing surrounding the phone, just incase the phone is overheating.

studentpaps said:
I have recently found that in the past couple of days, if I charge my battery to full it will lose charge, and reset itself, exceptionally quickly.
I can have a full charge one minute, my girlfriend can call for ten minutes, and then the battery will die; when I turn my phone back on, instantly, the light will flash and the 'battery low' symbol will appear in the right hand corner of the screen; the strange thing is, when I leave the phone for ten minutes, or more, the phone will suddenly come back to life again, and start working as usual; as you can imagine, quite an annoying situation, especially when your girlfriend thinks you are constantly hanging up on her........hahaha
I have taken steps, and ordered a new battery, but I'm unsure if this is the issue, or whether or not it is the original orange rom that is the problem. It'd be of much help if someone can inform me on this issue, whether they have experienced it before, or, if they can give me any steps to change this..it'd be much appreciated.
HTC TOUCH 3G:
ROM VERSION: BUILD 20765.1.4.4
EXTERNAL STORAGE:
8GB SD CARD
INTERNAL STORAGE:
38.97MB LEFT
62.99MB OF MEMORY LEFT
Click to expand...
Click to collapse
hi
1. how old is ur phone may be its more than a yr old and its time for a new battery mine is around 2yrs and the battery is draining fast but then i gave it to my wife whos usage is not much and its ok for her
battery life is something u cant really comment on some get great life some get not all that good life mine was quite good for all the usage and flashing i did
but im sure ur new battery will give u better battery life i dont thing theirs any thing wrong with ur phone this as per my experience thats all

In response
The problem that I have is that it only occurs when I'm on the phone; the phone conversation will last between 2-5 mins and then just cut off and reset; the phone works perfectly fine when I'm doing any other task- I can stream programmes on myplayer, etc. So, all I can do is wait for my new battery and hope it's a battery fault.
I bought the phone second hand, so the battery and the phone maybe more than a year old, so I just have to wait and see. It just seems a bit random, especially since the phone was working perfectly about a week ago. It seems like something has affected the battery, or something that won't allow me to make or accept any incoming phone calls.
Oh, and thank you Haree for your reply.
Regards,
Nick

[Q] Nexus 4 Instant Battery Drain/Shut-Off

Hi
I have recently started having a problem with what I presume to be the battery of my Nexus 4. It seems to have started suddenly about a week ago, though was working absolutely fine before. I don't think it was due to any specific app having been installed. I have also done a factory reset on it, but that didn't solve the problem.
Basically, the battery will discharge to about 75%. The phone will then suddenly switch off; turning the phone back on, it simply shows the battery to be fully depleted and switches off. If I plug it into a power source, the phone turns back on and begins charging, from 0%, though seems to suddenly fully charge it within about half an hour.
My phone has not been rooted.
I would really appreciate any help/advice on this issue as it is incredibly frustrating having to have my phone almost permanently on charge.
I have attached two screenshots of the battery usage graph.
Thanks!

bab88 said:
Hi
I have recently started having a problem with what I presume to be the battery of my Nexus 4. It seems to have started suddenly about a week ago, though was working absolutely fine before. I don't think it was due to any specific app having been installed. I have also done a factory reset on it, but that didn't solve the problem.
Basically, the battery will discharge to about 75%. The phone will then suddenly switch off; turning the phone back on, it simply shows the battery to be fully depleted and switches off. If I plug it into a power source, the phone turns back on and begins charging, from 0%, though seems to suddenly fully charge it within about half an hour.
My phone has not been rooted.
I would really appreciate any help/advice on this issue as it is incredibly frustrating having to have my phone almost permanently on charge.
I have attached two screenshots of the battery usage graph.
Thanks!
Click to expand...
Click to collapse
If you are on stock, try flashing the stock image(4.2 or 4.3 up to you) there's plenty of threads on here thatll guide you thro the process.

I've had the same issue about three times, during the first week of using my Nexus 4 (about half a year ago). I've already had my mind made up to RMA it, but waited for it's shut-off to happen once more to collect some evidence of this problem and... it never happened again. I'm pretty confident that I didn't install anything that might have helped (I only installed BetterBatteryStats to check the instant drain, but really doubt it could change anything, it's just statistics), and I've never factory wiped the phone's data yet.
I've been searching for answers around the internet back in May, but never found anything of value, so my only advice is... wait a little, and if it doesn't get better itself return it to the merchant. My previous HTC phone was restarting almost everyday from the first day I bought it, until a month later I returned it for warranty repairs and after they changed almost all internals of the phone it never crashed again (till today, since I still use it as GPS and media player when running).