Related
When my phone is sitting idle (screen off) it will randomly decide to power itself off. Has anyone else noticed this? Any ideas on what could be causing it?
The Balvenie said:
When my phone is sitting idle (screen off) it will randomly decide to power itself off. Has anyone else noticed this? Any ideas on what could be causing it?
Click to expand...
Click to collapse
you mean randomly power itself ON, right?
if that is the case, it's normal, it just mean it woke up to connect to the internet, to get updates of news, emails, or whatever it was scheduled to pick up
nope. i mean it randomly turns itself off. this topic is being discussed over on the att captivate galaxy forum section.
interesting, so it's going from stanby mode, to complete OFF... nope never seen that happen to my i9000 model
yep totally powered off... completely sucks... looks like there are a bunch of ppl that have this issue with the captivate on att. $10 says its some lame piece of software that att puts on your phone that's causing the problem.
it's possible, i've read here a few users having crazy power issues (battery draining very fast) with their SGS i9000, but after wiping it out clean, to start anew, then the power problem is gone away.
so yes, a software could cause something weird like that.
Factory reset and so far so good
Hey guys,
I use a Galaxy S here in Hong Kong and I had the same random shut down issue constantly happen when my screen went off...
I tried everything, check temperature of cpu, etc. etc. and nothing worked, it just got worse and worse.
I even changed the battery to use the spare one that came with this. Still problematic.
Used SET CPU to limit the cpu to 400mhz, still problems.
Finally I did a factory reset and so far so good.
I only have the original system installed with the Remember the Milk app installed.
24 hours, no problems.
Installed AppBrain app.
Then I installed 3G WatchDog
12 hours, no problem.
Then I installed Paperdroid
12 hours, so far no problems at all.
If I run into an issue I'll post it here. But I think it definitely was a software issue.
Update - it randomly shut down on me
Alright guys, it shut down on my randomly today in the afternoon......
I dont know if it's the re-charging that screwed it up?
Because after my factory reset, last night was the first time i charged it....
Hmmm
This happened to me too - two days in a row until noon it would shut down two or three times - i uninstalled SetCpu and for now (24 hours) it hasn't happened again. I am not sure if it was the one responsible but it started happening after i installed two programs and i uninstalled them after it started happening. I uninstalled Visual Task Switcher first but on the next day it turned off again, then i unsinstalled SetCpu and it hasn't happened again - maybe some wrong profile settings but i didn't feel like experimenting
I had this issue once too in about 40 days.
I was reading an sms and then i turned into standby and put it in my pocket. Later, maybe 40 minutes i came home and my phone was completely off. I do not remember if i had to take out the battery before to get it on again.
I was wondering why it happened. Maybe it was caused by an app i had opened. Battery still was at 40%.
But since it only occured once in 40 days i doesn´t bother me.
Interesting you mention this as it just happened to me today for the first time. I took it out of my pocket and wtf? The phone was off. Very strange... Using the i9000 on the stock Eclair rom.
Should send back for warranty
Sent from my GT-I9000 using XDA App
software clash?
Well the phone suddenly switched off for me, but this time I turned off APPBRAIN and so far so good.
In fact, I came across an app called NoLED and since it kind of keeps ht phone on, while I have it on my desk, I'm able to be notified of stuff and so far with that, the phone hasnt' shut off.
I'm still experimenting with what works, but try turning off AppBrain and see if you still have the random shut off issue....
i use app brain all the time to keep my apps in sync
not the cause of the problem, that's for sure
my phone can last a whole day even with app brain running
OP, do you have MSN Talk installed on your phone? I have this same problem, seems to happen more when I am running MSN talk in a low signal area.
«try a new sim card. «Could be faulty. «i am on my 3rd phone and all of them had this same problem. «i bought a new sim card 4 days ago, and hasnt happened since. «but then again, this problem usually happens to me once every 3rd-5th day anyways, so i dont know if i am in the clear yet.
Me too, shutdown everyday
Hi guys
After upgrade OS to I9000ZSJG4, Phone random shutdown everyday.
Yep still shuts down
Tried keeping AppBrain off, still shuts down.
Used NoLED so the screen kind of stays on, still shuts off..
So far shut off on me after 40 hrs... this is really stupid.
I am this close to taking it back, but I genuinely think it's a software issue than a hardware issue...sigh
Anyone have any luck figuring this out?
Same problem no solution yet
Hi
I too have the same problem, haven't found any solution yet.
The temperature etc is all good, there is no pattern in shutdown issues.
I have tried factory reset and no new application, it still shut down while using in built browser.
I had the same thing happen to me while skiing in Whistler last weekend. It died twice. I attributed it to the cold. I normally use a 3000mah battery up there, but left it back the house that day. Afterwards while charging in the car and even charging it at home it died prematurely again. It was the eBay aftermarket variety 1500mah knock off. I have since changed back to the Samsung OEM battery. I haven't had an issue with it since. My assumption is that the knock offs in my case cannot handle the heat cycles of charging and then the cold as well as the original. Or they have a limited lifespan, well below OEM specs. I am now only using the 3000mah battery on the weekends to hedge my bet on the quality of manufacture, as it seems to be from the same factory as the 1500.
"Show low low battery logo" Nexus 7 thinks battery is dead even when fully charged!
I have already got a replacement on order from the Play Store but since I haven't seen any reports on this after plenty of searching I figured I'd describe the issue.
My 16gb Nexus 7 worked pretty much flawlessly for the first several days of pretty light use minus very minimal flicker on occasion. As of two days ago the unit is basically unusable as it randomly but excessively decides that the battery is dead even though it is fully charged. The first several times this happened I wasn't paying attention and I thought it just shut off by itself, but then I started to watch it more closely but it also started happening more and more. As of this morning it will not stay on more than 5 minutes before it audibly notifies a low battery with the messages "Connect Charger" and "Powering down". Sometimes it will give two options "Battery" and "OK" but I was never able to actually get the buttons to respond because it would already be shutting down. Other times it will just show the connect charger and powering down messages with no buttons which is strange, but in either case the device shuts down.
Once I started troubleshooting I figured out a little more information.
Watching the lock screen while it is charging I will see it go from it's (I think) correct charge percent to 0% randomly.
While not charging it will either show a red battery indicator in the notification area or just an empty battery when it decides to shut down
Sometimes it will boot right up and be back up to regular charge level (of course just to shut down again within a few minutes)
Other times it will not boot up and I noticed the error message (almost like a debug prompt mistakenly left in the code) in the upper left corner "Show low low battery logo" + some strange symbol like when you get 100 1-Ups in Super Mario Brothers . Yes the message has the word "low" twice - I guess this is lower than standard low!
Anyway, kinda bummed but since I have not seen any other report of this particular issue I'm hopeful that the replacement will not have the same problem. I'm just hoping I don't get a unit that has some of the other problems being reported so I'm crossing my fingers.
Mine started doing the same this morning
Sent from my LT26i using xda app-developers app
This sounds pretty similar to my problem from another thread. Every time it hits 25% while discharging it dies. Normally I'd say it's just a software calibration issue and fixable by wiping battery stats, but I've wiped several times at 100% and run down to 25% and it still dies.
Do you find that you still get a normal amount of battery life before it dies? It'd help to establish whether this is the battery misreporting, or actually not discharging properly.
* Strangely this time after my N7 had died at 25% I turned it on and it's at 0% battery. It's been charging for ~15min and it still says 0%... When you all first got the device, did you let it run to 0%, or did you charge it right away?
** And now, after almost an hour, it's at 1%. Seems to be charging, but brutally slowly (and I'm using the bundled charger, not PC USB).
omnikai said:
This sounds pretty similar to my problem from another thread. Every time it hits 25% while discharging it dies. Normally I'd say it's just a software calibration issue and fixable by wiping battery stats, but I've wiped several times at 100% and run down to 25% and it still dies.
Do you find that you still get a normal amount of battery life before it dies? It'd help to establish whether this is the battery misreporting, or actually not discharging properly.
* Strangely this time after my N7 had died at 25% I turned it on and it's at 0% battery. It's been charging for ~15min and it still says 0%... When you all first got the device, did you let it run to 0%, or did you charge it right away?
** And now, after almost an hour, it's at 1%. Seems to be charging, but brutally slowly (and I'm using the bundled charger, not PC USB).
Click to expand...
Click to collapse
Yours sounds like a similar but different issue. My N7 dies regardless of how much charge it has. It can have 100% charge and within 5 minutes it will report 0% charge and die. Then when I can get it to boot again it will be back up to 99% charge again. I can't get more than 10 minutes of use before it dies regardless of how much charge it truly has.
omnikai said:
This sounds pretty similar to my problem from another thread. Every time it hits 25% while discharging it dies. Normally I'd say it's just a software calibration issue and fixable by wiping battery stats, but I've wiped several times at 100% and run down to 25% and it still dies.
Do you find that you still get a normal amount of battery life before it dies? It'd help to establish whether this is the battery misreporting, or actually not discharging properly.
* Strangely this time after my N7 had died at 25% I turned it on and it's at 0% battery. It's been charging for ~15min and it still says 0%... When you all first got the device, did you let it run to 0%, or did you charge it right away?
** And now, after almost an hour, it's at 1%. Seems to be charging, but brutally slowly (and I'm using the bundled charger, not PC USB).
Click to expand...
Click to collapse
I'm starting to have this same issue, however mine goes at about 19%. Just turns off. I have also seen the show low battery in white text thing. I have tried calibrating by fully charging then deleting batterystats.bin from data/system and letting it decharge and it still died around there, I'm recharging again to 100 to see what happens this next time I let it go... thought mine was issue free than this happens
Well in case anyone else runs into this, I have no idea what caused this or how I got out of it thinking it was dead at 20%. I tried deleting the stats, reflashed stock and then CM10 and back again, tried a different kernel, and still died at 20 and gave me the "low low battery logo".
I just took it into Gamestop where I got it and started the process for an exchange, so I have another one coming now. Go figure when I got home I plugged it back in, and now this time just like omnikai said instead of being at 20% it was at 0 when I turned it on. Been a while and now and seems to be charging normally so hopefully it will decharge fine.. either way really weird only problem I've had with mine so far
** Just wanted to edit and say its now decharging normally dont know what caused it to spazz out or fix it one of those ghost in the machine android moments
NeoMagus said:
Well in case anyone else runs into this, I have no idea what caused this or how I got out of it thinking it was dead at 20%. I tried deleting the stats, reflashed stock and then CM10 and back again, tried a different kernel, and still died at 20 and gave me the "low low battery logo".
I just took it into Gamestop where I got it and started the process for an exchange, so I have another one coming now. Go figure when I got home I plugged it back in, and now this time just like omnikai said instead of being at 20% it was at 0 when I turned it on. Been a while and now and seems to be charging normally so hopefully it will decharge fine.. either way really weird only problem I've had with mine so far
Click to expand...
Click to collapse
Replacement N7 seems to be fine thusfar...
Apparently, somebody in StackExchange is having the same issue as well:
http://android.stackexchange.com/questions/27222/nexus-7-system-error-show-low-battery-logo
if anyone else gets this, try disconnecting the battery and then re connect and see if that fixes it. i had same type of issue on viewsonic g-tab and that was the required fix.
Mine did it at 10%, calibrated the battery and im getting truly awesome battery life 2 full days without a charge
Sent from my SAMSUNG-SGH-I717 using xda premium
---------- Post added at 02:54 PM ---------- Previous post was at 02:52 PM ----------
This is the app
https://play.google.com/store/apps/details?id=com.nema.batterycalibration
You need to be rooted
Sent from my SAMSUNG-SGH-I717 using xda premium
Same problem here when battery reaches 24% whole tab dies...
Did someone fixed it?
egomezmorales said:
Mine did it at 10%, calibrated the battery and im getting truly awesome battery life 2 full days without a charge
Sent from my SAMSUNG-SGH-I717 using xda premium
---------- Post added at 02:54 PM ---------- Previous post was at 02:52 PM ----------
This is the app
https://play.google.com/store/apps/details?id=com.nema.batterycalibration
You need to be rooted
Sent from my SAMSUNG-SGH-I717 using xda premium
Click to expand...
Click to collapse
While this reply is late to the game, it needs to be pointed out that such apps are 100% snake oil and do not calibrate the battery. They are based upon gross misinformation and any dev that tells you that clearing batterystats.bin has any effect on battery life or reported battery charge clearly doesn't know how Android works.
Sent from my Galaxy Nexus using Tapatalk 2
Beekhouse said:
Same problem here when battery reaches 24% whole tab dies...
Did someone fixed it?
Click to expand...
Click to collapse
Have you fixed this yet cos mine does the same?
I had been having the same problems that everyone described: would suddenly die at 25% and wouldn't turn back on unless I gave it a charge for a bit and then held the power button down for a while.
For the last 2 weeks, I've been charging it only with the stock charger and that seems to have fixed it. Previously I would charge with any charger I had around.
Not sure if it's a permanent fix but it's working now (I've taken it down to 4% before charging it back up).
AdamK123 said:
I had been having the same problems that everyone described: would suddenly die at 25% and wouldn't turn back on unless I gave it a charge for a bit and then held the power button down for a while.
For the last 2 weeks, I've been charging it only with the stock charger and that seems to have fixed it. Previously I would charge with any charger I had around.
Not sure if it's a permanent fix but it's working now (I've taken it down to 4% before charging it back up).
Click to expand...
Click to collapse
I only use the stock charger on mine but after this happened so often I tried another one and battery charged OK but then kept blipping from say 50% to 54%, went bed with it at 49% and this morning dead again. Charged it again today on stock charger and waiting to see what happens.
Sorry all for this bump.
I just got this same issue tonight on stock, unrooted nexus 7 16gb and I only use the stock charger, I let it die through battery and then when I charged it amend turned it on, all these problems happened.
One symptom that hasn't been mentioned is that the clock is set back to January 1st 1am.
I managed to get it to start without turning off by holding the power button until the Google logo showed twice, at the moment it's on but charging.
Hope this doesn't become a problem again in the future.
NeoMagus said:
Well in case anyone else runs into this, I have no idea what caused this or how I got out of it thinking it was dead at 20%. I tried deleting the stats, reflashed stock and then CM10 and back again, tried a different kernel, and still died at 20 and gave me the "low low battery logo".
I just took it into Gamestop where I got it and started the process for an exchange, so I have another one coming now. Go figure when I got home I plugged it back in, and now this time just like omnikai said instead of being at 20% it was at 0 when I turned it on. Been a while and now and seems to be charging normally so hopefully it will decharge fine.. either way really weird only problem I've had with mine so far
** Just wanted to edit and say its now decharging normally dont know what caused it to spazz out or fix it one of those ghost in the machine android moments
Click to expand...
Click to collapse
I am currently having the 20% problem. Did your tablet reaminworking normally since the self correction?
A Probable solution to the nexus 7 dying at 15% + charge
dbstrat said:
I have already got a replacement on order from the Play Store but since I haven't seen any reports on this after plenty of searching I figured I'd describe the issue.
My 16gb Nexus 7 worked pretty much flawlessly for the first several days of pretty light use minus very minimal flicker on occasion. As of two days ago the unit is basically unusable as it randomly but excessively decides that the battery is dead even though it is fully charged. The first several times this happened I wasn't paying attention and I thought it just shut off by itself, but then I started to watch it more closely but it also started happening more and more. As of this morning it will not stay on more than 5 minutes before it audibly notifies a low battery with the messages "Connect Charger" and "Powering down". Sometimes it will give two options "Battery" and "OK" but I was never able to actually get the buttons to respond because it would already be shutting down. Other times it will just show the connect charger and powering down messages with no buttons which is strange, but in either case the device shuts down.
Once I started troubleshooting I figured out a little more information.
Watching the lock screen while it is charging I will see it go from it's (I think) correct charge percent to 0% randomly.
While not charging it will either show a red battery indicator in the notification area or just an empty battery when it decides to shut down
Sometimes it will boot right up and be back up to regular charge level (of course just to shut down again within a few minutes)
Other times it will not boot up and I noticed the error message (almost like a debug prompt mistakenly left in the code) in the upper left corner "Show low low battery logo" + some strange symbol like when you get 100 1-Ups in Super Mario Brothers . Yes the message has the word "low" twice - I guess this is lower than standard low!
Anyway, kinda bummed but since I have not seen any other report of this particular issue I'm hopeful that the replacement will not have the same problem. I'm just hoping I don't get a unit that has some of the other problems being reported so I'm crossing my fingers.
Click to expand...
Click to collapse
I recently started having the same problem with my 2 month old rooted Nexus 7 (wifi only) . It was dying at about 19% - 23% charge . Tried doing the battery recallibration at 100% charge, even wiped the device clean and flashed the Jellybean 4.2 factory image but it didn't work.
I talked with the ASUS service center guys to get it fixed, and created a sort of guest user so that I won't have to disconnect my accounts. After that my problem seems to have been fixed. I discharged it to about 4% and then put it to charge, it's charging properly now so I am hoping the problem has been fixed.
I am not sure whether this would work for everybody, but I guess it's worth a try.
My Galaxy Note has been performing beautifully since I got it back in January. I typically get several days out of a battery charge - I'm a pretty light user. Two days ago I powered it off for a couple of hours. After turning it back on I made one short call, then nothing the rest of the day. I think it was indicating about 50% power remaining when it was powered off. That night, I was surprised to see it way down at 15%, so I charged it back up to 100%. I did note that I had left the Messaging application running, but that's all - no wifi, bluetooth or anything like that. Next day I was astounded to see that charge last only about 4 hours (according to the meter). Not only that, but the phone actually felt warm to the touch - something I've certainly never observed before. It was like it was running on amphetamines or something!
I was sufficiently alarmed by this to power it down again, remove and reinsert the battery, and power it up again. At that time it was charged up to about 75%. The weirdness continues - since then, about 10 hours ago, it has been almost locked on 75%. It may have made 1 or 2 calls in that time, but no other use at all. I do not have any of the power saving settings enabled, and I'm running Android 4.0.3.
So the question is - has anyone else seen any behaviour like this? Can it be just the battery monitoring getting out of sync? Can powering it down do that? It would not have bothered me too much if I hadn't felt the over-warm case. I find it hard to see how that could be caused by software, but it's a strange and murky world in there!
no updates installed of os.?
no new app recently installed?
Try andosensor and check battery level if its around the normal capacity when charging. Could be battery issue, could be a many things
Sent from my GT-N7000 using Tapatalk 2
baz77 said:
no updates installed of os.?
no new app recently installed?
Try andosensor and check battery level if its around the normal capacity when charging. Could be battery issue, could be a many things
Sent from my GT-N7000 using Tapatalk 2
Click to expand...
Click to collapse
I did update the OS, but that was a couple of months ago, long before this happened. I observed immediately after that update the battery usage seemed to get worse, but after a couple of discharge/recharge cycles, it got its act back together and has been fine since. That's why I was wondering about monitoring software getting out of whack this time - but couldn't see how software could make the case warm!
No new apps for at least a couple of weeks. I'll certainly have a look at Androsensor, thanks for the reply.
Your phone isn't going into deep sleep. Use an app called CPU spy to check this.
Mine usually recovers back into deep sleep after I reboot my phone.
marshallarts said:
My Galaxy Note has been performing beautifully since I got it back in January. I typically get several days out of a battery charge - I'm a pretty light user. Two days ago I powered it off for a couple of hours. After turning it back on I made one short call, then nothing the rest of the day. I think it was indicating about 50% power remaining when it was powered off. That night, I was surprised to see it way down at 15%, so I charged it back up to 100%. I did note that I had left the Messaging application running, but that's all - no wifi, bluetooth or anything like that. Next day I was astounded to see that charge last only about 4 hours (according to the meter). Not only that, but the phone actually felt warm to the touch - something I've certainly never observed before. It was like it was running on amphetamines or something!
I was sufficiently alarmed by this to power it down again, remove and reinsert the battery, and power it up again. At that time it was charged up to about 75%. The weirdness continues - since then, about 10 hours ago, it has been almost locked on 75%. It may have made 1 or 2 calls in that time, but no other use at all. I do not have any of the power saving settings enabled, and I'm running Android 4.0.3.
So the question is - has anyone else seen any behaviour like this? Can it be just the battery monitoring getting out of sync? Can powering it down do that? It would not have bothered me too much if I hadn't felt the over-warm case. I find it hard to see how that could be caused by software, but it's a strange and murky world in there!
Click to expand...
Click to collapse
Check for partial wakelocks. Otherwise, if you're complaining about battery percentage dropping when you reboot, that's because the battery monitor believes that the battery is not as charged as it really is due to high CPU load dropping the voltage.
I'm finding that sometimes when I plug in the tablet to charge even if they battery is almost full, as soon as I plug it in it will think the battery is at 0% and start shutting down.
When I power it on and look at the battery stats it shows that the battery went to zero and then goes back up to were it was before the shutdown.
Also another issue is that the battery status will say its not charging even though it's not plugged in and the level never goes down even after a reboot. I find to fix it I need to go into a custom recovery and reset the battery stats for it to return to normal for a few hours.
I'm running on the stock image.
Its annoying, but I'm hoping that the next update will fix this.
Can't say I've ever experienced such an issue, on any device. If your looking for a fix, perhaps reflashing the factory image completely might help (I don't understand the battery stats file too much, but I would think a reflash would probably replace that file, and fix the problem).
sparcvx said:
I'm finding that sometimes when I plug in the tablet to charge even if they battery is almost full, as soon as I plug it in it will think the battery is at 0% and start shutting down.
When I power it on and look at the battery stats it shows that the battery went to zero and then goes back up to were it was before the shutdown.
Also another issue is that the battery status will say its not charging even though it's not plugged in and the level never goes down even after a reboot. I find to fix it I need to go into a custom recovery and reset the battery stats for it to return to normal for a few hours.
I'm running on the stock image.
Its annoying, but I'm hoping that the next update will fix this.
Click to expand...
Click to collapse
I thought I was the only one with these problems. Never had these issues on my Galaxy Nexus. Now on the N10 I have the first problem you mentioned + battery % not moving until I reboot the unit (Random). Very annoying...I called Google Play support and after doing some test told me that they'll send my a new unit.
Note: I've flashed the Google image and I still had the issue (seems less frequent)...Sometimes I can have the % correctly refreshed and sometimes it stops after a few minutes.
I've attached screenshots of the problems...(1st image) Long straight lines were when I was actually using the device!! Cut in graph = reboot
Second image: both problems, check out the spike a 0%!! when plugging usb cable
psytrancer said:
I thought I was the only one with these problems. Never had these issues on my Galaxy Nexus. Now on the N10 I have the first problem you mentioned + battery % not moving until I reboot the unit (Random). Very annoying...I called Google Play support and after doing some test told me that they'll send my a new unit.
Note: I've flashed the Google image and I still had the issue (seems less frequent)...Sometimes I can have the % correctly refreshed and sometimes it stops after a few minutes.
I've attached screenshots of the problems...(1st image) Long straight lines were when I was actually using the device!! Cut in graph = reboot
Second image: both problems, check out the spike a 0%!! when plugging usb cable
Click to expand...
Click to collapse
I have the same issue and my replacement is on it's way.
So I called support and I'm getting a replacement device.
I've been searching everywhere, thanks to this thread now I know I'm not the only one having these exact same issues. Looks like I'll be making a call to Google Support
Probably a software issue to be addressed in a later update.
Are these issues still present on the replacement devices?
OldOlson said:
Are these issues still present on the replacement devices?
Click to expand...
Click to collapse
So far not happened on my replacement device. Went from 70% to almost 10%. Still testing. Also wakeup time is normal. I think it was hardware related.
EDIT: on my 3rd day and this new device always correctly reports battery life. Definitely hardware.
psytrancer said:
So far not happened on my replacement device. Went from 70% to almost 10%. Still testing. Also wakeup time is normal. I think it was hardware related.
EDIT: on my 3rd day and this new device always correctly reports battery life. Definitely hardware.
Click to expand...
Click to collapse
I'm having the exact same issue with battery % not updating at random times and then sometimes the n10 claims 0% battery after recharging overnight and promptly turns itself off. Did the replacement unit fix this for you?
StephenMSmith said:
I'm having the exact same issue with battery % not updating at random times and then sometimes the n10 claims 0% battery after recharging overnight and promptly turns itself off. Did the replacement unit fix this for you?
Click to expand...
Click to collapse
Yes my replacement unit is perfect. On my fourth day now and no issues whatsoever. My first unit was doing it day 1.
psytrancer said:
Yes my replacement unit is perfect. On my fourth day now and no issues whatsoever. My first unit was doing it day 1.
Click to expand...
Click to collapse
I got my replacement unit 4 days ago and the problem is definitely gone! On my first device it also happened since day one.
My Nexus 10 just started doing this after a reboot last night, I guess I'll have to ring support and get a replacement.
I'm running a custom kernel, recovery and unlocked bootloader. Do I have to flash back to complete stock before I send it in?
Cheers guys
I'm not sure if I have this issue, but my N10 is definitely acting strange.. I put it in my bag this morning on 42% charge and when I took it out in the afternoon it was dead (I thought I might have hit it to something and damaged it), but when I plugged it in it started to charge after a few minutes from 0%. Then it rebooted after like 5 minutes without me touching it and it's charging for now. The battery stats don't show a drop to 0%, the graph ends at 42..
I've had this device for around 3 months now and never encountered this issue before, so I'm not sure if it's really a hardware issue, but I'd be quite disappointed if I had to get a replacement as this one is a really good one in terms of the other common issues (bleed, throttling, creak).
**Update** See new note added 2/16/13 at bottom!
Trying to provide a single informational resource on three, typically related issues:
1. My N7 turns off randomly
2. My N7 dies early at ___% battery (you fill in the value)
3. My N7 turned itself off, and won't turn back on
There’s a ton of threads all over the net regarding these issues, some providing unintentionally misleading info, some progress towards actually defining the issue and posing possible solutions. Reports of these issues started back when the N7 was first released and continue to this day. These issues have been reported to Google, but who knows whether or not the Google God will attend to them anytime soon.
What follows is what I’ve learned about these issues, how they affected most users, and how they were resolved for most users. This is not intended to capture every possible exception.
Issue #1:
For some users, their N7 just turns off randomly, regardless of battery level. For them, a loose battery connector is typically the cause. Popping off the back cover, re-seating the connector and possibly putting a tiny piece of tape to keep it secured over time is the fix.
Issue #2:
Many users notice that their N7’s turn off by itself, typically when the battery is at the lower-end of the % scale – anywhere from 40% down to 20% or so. Most users think that their N7 is running out of power "early" – but it seems that the 40% - 20% indication is erroneous - the battery is really at 0%, and is turning off as it should. This appears to be the caused by a software glitch that Google has to address. Doing a Factory Reset and a battery pull appears to remedy this issue for just about everyone. Please note that a corollary to this issue is the observation that once charged, the N7 remains at 100% far longer than it should.
Issue #3:
Taken out of context, having an N7 that won’t start seems like a terrible thing. But in most cases, it’s caused by Issues #1 and #2.
- If Issue #1 caused it: reconnect the loose cable, recharge your battery if needed, and you are good-to-go.
- If #2 caused it, your N7 battery is dead. Plug your N7 into the original power supply, patiently wait a few minutes then patiently hold down the power button up to 30 seconds (actually look at your watch – it’s gotta be “up to 30 seconds”!), for just about everyone reporting, it’ll start up just fine.
- If both of these methods don't work, try powering-down via the bootloader: plug your N7 into the charger, press Volume-Down and Power at the same time, in the bootloader choose "Power-Off Device", unplug your N7 and plug it back in. Do you see the battery meter? If so, you're done.
- While the original power supply should be the best to use in these troubleshooting procedures, if you are not getting a resolution of this issue, some N7 owners have had success with power supplied by USB via PC. Give it a try.
Since these problems are widespread, there are a number of “fixes” offered other than those above, that are somewhat anecdotal – they only “work” in one/couple instances and therefore there’s no real evidence that they are relevant. This group includes:
- Using battery calibration apps to fix the problem
- Dumping battery stats
- Uninstalling a specific " troublesome" app
Some users send their N7’s back to Google, and their new N7’s are deemed "fine". A number of knowledgeable users have speculated that most of these N7’s sent back really only suffered from the fixable issues listed above. To support this notion, some have reported that the replacements have the same “defects” as their first units, and they continue to send them back.
My experience:
My N7 worked perfectly for the first two weeks of ownership. Then it started turning off at 30% and 23%. I also noted that once I charged-up, my N7 would stay at 100% forever, leading me to believe that the battery readings were hosed-up. After these problems started, it would not go below the 30%-20% thresholds. The first time I tried to power it up - it wouldn't - and I thought is had totally borked. I tried eventually figured out that I needed to add power, wait, then hold down the power button. Worked every time.
For me, I wanted to know if I had a loose battery connector - a common problem, even though my N7 was not shutting down randomly, it was always at low battery levels. I figured that I'd just do the two things that research showed would work for sure, and would cover two different issues. I popped the back off, found that the connector as well-seated, but I pulled it off anyway to do the "battery pull". I reconnected and added a bit of electrical tape to keep it secured. I then did a Factory Reset using the option under "Settings/Backup and Reset". My N7 has been absolutely PERFECT since - just as most users report.
There is still the apparent issue of Google fixing the issue that causes the battery indication to be inaccurate.
I hope that this post serves to help others that experience these issues.
_______________________________________________
Update 2/16/13
I noticed in the past 2 days that my N7 started staying on 100% for prolonged periods of time. I figured that it once again lost it's ability to provide accurate battery status. Therefore, I projected that when it gets down to 30% or so, it'll turn off. It did.
I did the fixes I outlined in the OP and this time they didn't work. After pulling the battery and doing a factory reset, it still indicated 30% battery left - and I KNOW it's really at/near 0%.
I've been monitoring this issue since I made this thread and I've noticed that a growing number of N7 users were fixing this issue by simply turning off their N7's for a period of time. So I gave that a go.
I plugged my N7 in for about 20 minutes to give it the juice it would need to restart after the period of time being turned off. Then, I unplugged it and turned it off. Waited an hour, and when I restarted it, the battery had been recalibrated to 0%. Awesome!
So where does this leave us? Here are my thoughts:
- Since there are a number of different causes that result in the symptoms listed in the OP, those fixes are still relevant for those specific causes.
- We should add this latest fix to the collection, as it worked perfectly for me today.
- It's possible that our N7's should be periodically turned off - possibly overnight as it charges. I know that I plan to occasionally do this. If you don't have a disconnected/loose battery cable, or some issue with software that is remedied by a Factory Reset, maybe your N7 just needs to be turned off to recalibrate every now and then. Update: As of 5/3013, my N7 has been flawless. It's entirely possible that this is because I shut-down my N7 every week or two to recalibrate.
As always, I hope this keeps N7 users from freaking out, or sending their N7's back - unless it's really necessary.
And as I said in the OP, Google really needs to address this, as there's plenty of evidence that many N7 owners experience these issues. I'll update my report to Google.
Stock 4.1 upgraded to 4.2.1
No Root/unlock
Software or Hardware? Who know's..
I received my N7 on dec 20th 2012, still haven;t gotten to use it more than a day or 2... had battery issues off the hope, shut of at 21% ish... tried turning it on... just got screen flickering. Tried chargin it for hours, still nothing... after submitting an RMA after a couple days of charging with device on or off or with screen flickering ,,,nothing worked. Hung up with support... tried with USB connected to PC... got the device to boot.
I also in between random variations of cables and what not I did the D/C on battery ... didn't do much for me.
Charged device to 100% used down to 60% charged to 75%
Used again for 5 minutes
Device turned off.
Wouldn't boot
Another day of messing around... got it to turn on
Booted, battery was at 0% said it was shutting down
Tried a few more times (without charging) Just shut down cause battery was at 0%
Tried again, Booted said battery was at 85%
Light Use
Plugged in to charge, got home from work next day, device won't turn on
Been 3 days
New device form RMA gets in today.
If it comes with 4.1 I am going to run it for a few days because when i received my first device, it seemed to be working fine for the first 2 hours... got my device setup then decided to do the update to 4.2.1
Immediately my device shut down and gave me a screen flickering issue... did hard reset (held power for like 10 sec) device turned on... then experienced all the crap above.
So if i update after a couple days... and then run into issues... it would tell myself that there could be an issue with the update... but who knows as all the reading I have been doing, every scenario is different.
Google told me to submit a second RMA if it continues.... I'd rather not have the device if I just have to keep returning it.
Blesseld said:
Stock 4.1 upgraded to 4.2.1
No Root/unlock
Software or Hardware? Who know's..
I received my N7 on dec 20th 2012, still haven;t gotten to use it more than a day or 2... had battery issues off the hope, shut of at 21% ish... tried turning it on... just got screen flickering. Tried chargin it for hours, still nothing... after submitting an RMA after a couple days of charging with device on or off or with screen flickering ,,,nothing worked. Hung up with support... tried with USB connected to PC... got the device to boot.
I also in between random variations of cables and what not I did the D/C on battery ... didn't do much for me.
Charged device to 100% used down to 60% charged to 75%
Used again for 5 minutes
Device turned off.
Wouldn't boot
Another day of messing around... got it to turn on
Booted, battery was at 0% said it was shutting down
Tried a few more times (without charging) Just shut down cause battery was at 0%
Tried again, Booted said battery was at 85%
Light Use
Plugged in to charge, got home from work next day, device won't turn on
Been 3 days
New device form RMA gets in today.
If it comes with 4.1 I am going to run it for a few days because when i received my first device, it seemed to be working fine for the first 2 hours... got my device setup then decided to do the update to 4.2.1
Immediately my device shut down and gave me a screen flickering issue... did hard reset (held power for like 10 sec) device turned on... then experienced all the crap above.
So if i update after a couple days... and then run into issues... it would tell myself that there could be an issue with the update... but who knows as all the reading I have been doing, every scenario is different.
Google told me to submit a second RMA if it continues.... I'd rather not have the device if I just have to keep returning it.
Click to expand...
Click to collapse
Sorry to hear of this.
Not sure that I read that you did the Factory Reset, as suggested in the OP.
Give that a try.
Pulling the battery and/or doing a full Factory Reset is the fix for the vast majority of N7 users.
You may be an exception to that. Hope not.
Ya I have done the factory reset and battery pull, after the reset it just reset to 4.2.1 it came with 4.1.
Then it shut down on me again, I have my new unit it now. Running solid so far, good battery charge... not taking forever. hasn't shut down yet.
I'm going to run it on 4.1 for a day or 2 then update. Hopefully I don't run into issue after the update... it was probably coincidence but i ran into problems after updating on my first N7 to 4.2.1
Well, then unlike many other N7 owners, since you did both the battery pull and Factory Reset, you can rest assured that you didn't waste your time sending your N7 back - it needed replacement.
Good luck with it!
Just reporting back with a status. The fixes I described above seem to be working perfectly for days now. Check my OP and give those recommendations a shot if you're having any issues. Hope this helps to simplify a potentially confusing landscape and to resolve these issues for other N7 owners.
Two of the ”fixes” that folks anecdotally reported... using a battery calibration app and clearing battery stats are 100% guaranteed not to work. Those who actually ascribe any effect to them are merely using faulty reasoning. Quite simply, the calibration apps are just another method of wiping battery stats. Nothing at all in batterystats.bin has any bearing on battery life or reported charge indication.
This isn't directed at anyone in particular. Rather, I'm just expounding on something from the OP.
Definitely a very useful thread, given what seems to be a not too uncommon issue. As an aside, I've also experienced the problem after flashing a new kernel. Reflashing the previous kernel corrected the issue.
Sent from my Nexus 7 using Tapatalk HD
najaboy said:
Two of the ”fixes” that folks anecdotally reported... using a battery calibration app and clearing battery stats are 100% guaranteed not to work. Those who actually ascribe any effect to them are merely using faulty reasoning. Quite simply, the calibration apps are just another method of wiping battery stats. Nothing at all in batterystats.bin has any bearing on battery life or reported charge indication.
This isn't directed at anyone in particular. Rather, I'm just expounding on something from the OP.
Definitely a very useful thread, given what seems to be a not too uncommon issue. As an aside, I've also experienced the problem after flashing a new kernel. Reflashing the previous kernel corrected the issue.
Sent from my Nexus 7 using Tapatalk HD
Click to expand...
Click to collapse
najaboy:
Excellent background on those two "fixes", and I agree 100%.
In creating this thread, I didn't want to really slam-dunk any of the "fixes" that other people have offered in other threads. But the research shows that you are exactly right: calibration apps and wiping battery stats will do absolutely nothing - guaranteed.
It's amazing how many misleading threads I had to wade-through to get to the fixes I recommend. No wonder so many people have returned their N7's to get one that "doesn't have the issues".
Crisis averted
billykxda said:
Trying to provide a single informational resource on three, typically related issues:
1. My N7 turns off randomly
2. My N7 dies early at ___% battery (you fill in the value)
3. My N7 turned itself off, and won't turn back on
There’s a ton of threads all over the net regarding these issues, some providing unintentionally misleading info, some progress towards actually defining the issue and posing possible solutions. Reports of these issues started back when the N7 was first released and continue to this day. These issues have been reported to Google, but who knows whether or not the Google God will attend to them anytime soon.
What follows is what I’ve learned about these issues, how they affected most users, and how they were resolved for most users. This is not intended to capture every possible exception.
Issue #1:
For some users, their N7 just turns off randomly, regardless of battery level. For them, a loose battery connector is typically the cause. Popping off the back cover, re-seating the connector and possibly putting a tiny piece of tape to keep it secured over time is the fix.
Issue #2:
Many users notice that their N7’s turn off by itself, typically when the battery is at the lower-end of the % scale – anywhere from 40% down to 20% or so. Most users think that their N7 is running out of power "early" – but it seems that the 40% - 20% indication is erroneous - the battery is really at 0%, and is turning off as it should. This appears to be the caused by a software glitch that Google has to address. Doing a Factory Reset and a battery pull appears to remedy this issue for just about everyone. Please note that a corollary to this issue is the observation that once charged, the N7 remains at 100% far longer than it should.
Issue #3:
Taken out of context, having an N7 that won’t start seems like a terrible thing. But in most cases, it’s caused by Issues #1 and #2.
- If Issue #1 caused it: reconnect the loose cable, recharge your battery if needed, and you are good-to-go.
- If #2 caused it, your N7 battery is dead. Plug your N7 into the original power supply, patiently wait a few minutes then patiently hold down the power button up to 30 seconds (actually look at your watch – it’s gotta be “up to 30 seconds”!), for just about everyone reporting, it’ll start up just fine.
Since these problems are widespread, there are a number of “fixes” offered other than those above, that are somewhat anecdotal – they only “work” in one/couple instances and therefore there’s no real evidence that they are relevant. This group includes:
- Using battery calibration apps to fix the problem
- Dumping battery stats
- Uninstalling a specific " troublesome" app
Some users send their N7’s back to Google, and their new N7’s are deemed "fine". A number of knowledgeable users have speculated that most of these N7’s sent back really only suffered from the fixable issues listed above. To support this notion, some have reported that the replacements have the same “defects” as their first units, and they continue to send them back.
My experience:
My N7 worked perfectly for the first two weeks of ownership. Then it started turning off at 30% and 23%. I also noted that once I charged-up, my N7 would stay at 100% forever, leading me to believe that the battery readings were hosed-up. After these problems started, it would not go below the 30%-20% thresholds. The first time I tried to power it up - it wouldn't - and I thought is had totally borked. I tried eventually figured out that I needed to add power, wait, then hold down the power button. Worked every time.
For me, I wanted to know if I had a loose battery connector - a common problem, even though my N7 was not shutting down randomly, it was always at low battery levels. I figured that I'd just do the two things that research showed would work for sure, and would cover two different issues. I popped the back off, found that the connector as well-seated, but I pulled it off anyway to do the "battery pull". I reconnected and added a bit of electrical tape to keep it secured. I then did a Factory Reset using the option under "Settings/Backup and Reset". My N7 has been absolutely PERFECT since - just as most users report.
There is still the apparent issue of Google fixing the issue that causes the battery indication to be inaccurate.
I hope that this post serves to help others that experience these issues.
Click to expand...
Click to collapse
Brand new Nexus 7 purchased today, came with 4.1 and I applied 4.2.1. Difficulties getting it powered on in the first place and lots of reboots and apparent crashes. Factory reset once and found some of those other threads you mentioned, disabled location services and that seemed to help a bit but still getting reboots. More digging and I found your post. Took your advice and pulled off the back of the Nexus 7, pulled the battery up and the connector basically fell out, it obviously wasn't seeded properly. Popped it back in properly and it's working much better now, although I'm going to give it 24 hours to make sure my issues are resolved. I just created an account in here to thank you. Think I'll stick around and see what else I can learn.
got my nexus 7 at September 2012,
got no problem with the abttery at the first charge,
but few weeks later, the battery started to die at 20% , then died at 30%, i didnt notice until i saw the battery history, it just jumped from 30% to 0%,
keep in mind that i'm not using the asus standard charger (dont know if this affect us)
tried charging it with the original charger, look like the problem is fixed, the battery died at 5%.
not sure if this is a coincidence or not
sorry for the bad English
Hazmatilda said:
Brand new Nexus 7 purchased today, came with 4.1 and I applied 4.2.1. Difficulties getting it powered on in the first place and lots of reboots and apparent crashes. Factory reset once and found some of those other threads you mentioned, disabled location services and that seemed to help a bit but still getting reboots. More digging and I found your post. Took your advice and pulled off the back of the Nexus 7, pulled the battery up and the connector basically fell out, it obviously wasn't seeded properly. Popped it back in properly and it's working much better now, although I'm going to give it 24 hours to make sure my issues are resolved. I just created an account in here to thank you. Think I'll stick around and see what else I can learn.
Click to expand...
Click to collapse
Congrats!
Go enjoy your new N7!
webslasher said:
got my nexus 7 at September 2012,
got no problem with the abttery at the first charge,
but few weeks later, the battery started to die at 20% , then died at 30%, i didnt notice until i saw the battery history, it just jumped from 30% to 0%,
keep in mind that i'm not using the asus standard charger (dont know if this affect us)
tried charging it with the original charger, look like the problem is fixed, the battery died at 5%.
not sure if this is a coincidence or not
sorry for the bad English
Click to expand...
Click to collapse
Have you tried the recommendations in the op?
billykxda said:
Have you tried the recommendations in the op?
Click to expand...
Click to collapse
I guess you solved your issue?
Re: N7 Turns Off/Won't Turn Back On - A Summary...
I did have issue #2. I already had fully charged over night. Battery indicator showed 100% for a while, so I figured the problem wasn't solved. What I did was shut down my N7, then hook it up to the charger, boot my N7, unhooked it from charger, played 1 level in Amazing Alex and checked battery indicator again: 99%. I hope this means I solved the problem for now
Verstuurd van mijn Nexus 7 met Tapatalk
Fotogravin said:
I did have issue #2. I already had fully charged over night. Battery indicator showed 100% for a while, so I figured the problem wasn't solved. What I did was shut down my N7, then hook it up to the charger, boot my N7, unhooked it from charger, played 1 level in Amazing Alex and checked battery indicator again: 99%. I hope this means I solved the problem for now
Verstuurd van mijn Nexus 7 met Tapatalk
Click to expand...
Click to collapse
Interesting. There have been reports of people addressing this problem by just turning off their N7 for a while, booting back up and all is well. Others like you added the plug/unplug charger to the mix and that seemed to work for them.
This issue has been reported to Google as well - there is a thread on Googles defect site that also lists all sorts of "fixes" that people have attributed to this issue.
Still, the only highly-repeatable fixes I've seen in various threads/forums are in the OP. But, who knows? If you can get your N7 past these issues, it's a good thing!
Re: N7 Turns Off/Won't Turn Back On - A Summary...
Hi, you can add me to the list. My N7 often turn off itself when battery level is under 50%. I have tried everything (factory reset, flash stock image...) but problem still persists.
So i have a N7 with half battery capacity most of the time. I hope next update will fix it otherwise i'll send it to Asus.
Edit: mine just switch off at nearly 25%, i'll try to downgrade to 4.1.2 and see if it helps...
Sent from my Nexus 7 using xda premium
roswell782 said:
Hi, you can add me to the list. My N7 often turn off itself when battery level is under 50%. I have tried everything (factory reset, flash stock image...) but problem still persists.
So i have a N7 with half battery capacity most of the time. I hope next update will fix it otherwise i'll send it to Asus.
Edit: mine just switch off at nearly 25%, i'll try to downgrade to 4.1.2 and see if it helps...
Sent from my Nexus 7 using xda premium
Click to expand...
Click to collapse
Hi!
Did you try all of the suggestions in the OP?
-bk
Re: N7 Turns Off/Won't Turn Back On - A Summary...
Hi, i didn't open the battery cover because i don't want to lose my warranty, i prefer to let Asus do it for me.
My history with Asus is finished, bought 3 products from them, 3 have problems...
Btw: of course downgrade to 4.1.2 did nothing
Thanks for your answer and have a good weekend.
Cheers, Ros.
Edit: RMA asked, hope Asus will fix it.
Sent from my GT-I9300 using xda premium
My N7 is driving me crazy. Bought it last year around October, and it seemed fine at first. Battery would die at around 4-5% which is acceptable. Then it started getting worse over time. At this time it was completely stock - locked and not rooted. It got to the point where it would shut itself off when it reached 40%, so I decided to factory reset, pull battery, unlock, root and install Paranoid Android, hoping this would solve (or help) the issue.
Did all my unlocking and rooting last night, installed PA, set everything up, then started reading on my N7. Device turned off at 65% now. To say that I'm disappointed is an understatement. I'm all out of ideas on what I can do to fix this thing. I charged it overnight and disconnected it from the charger 3 hours ago, and it's still at 100%, even though I've used it quite a bit. Infuriating.
ynrozturk said:
My N7 is driving me crazy. Bought it last year around October, and it seemed fine at first. Battery would die at around 4-5% which is acceptable. Then it started getting worse over time. At this time it was completely stock - locked and not rooted. It got to the point where it would shut itself off when it reached 40%, so I decided to factory reset, pull battery, unlock, root and install Paranoid Android, hoping this would solve (or help) the issue.
Did all my unlocking and rooting last night, installed PA, set everything up, then started reading on my N7. Device turned off at 65% now. To say that I'm disappointed is an understatement. I'm all out of ideas on what I can do to fix this thing. I charged it overnight and disconnected it from the charger 3 hours ago, and it's still at 100%, even though I've used it quite a bit. Infuriating.
Click to expand...
Click to collapse
Sorry to hear this. This is what I'd recommend...
Take the N7 back to bone stock to reduce the number of variables. Follow my suggestions in the OP (I know you've already done them - but I'd still "do the drill" again). If this doesn't work, you can try some of the outlier suggestions that others have made that are less substantiated - why not at that point? If it's still a no-go, I'd return it. For your money, you deserve a perfect N7.