I have an XDA Exec and I have just upgraded my ROM to the newest QTEK version. Since then, I have noticed that it crashes and reboots when the power level showing on the power meter reaches about 25%. I don't believe this problem was occurring before the ROM upgrade.
Although it stops working when 25% power is showing, I do not think that the battery life is actually reduced at all. It seems to me that it is more like the guage is inaccurate now and the power is really near zero when it crashes.
I wondered if the power guage needs recalibrating in some manner after the ROM upgrade because the settings have been lost. I know that some laptop computers need their batteries to be calibrated on first use. Does anyone have any ideas or information on this?
Thanks
Mark
Mark,
did you ever solve this issue? I have the same problem. Thanks for anyone's help.
Have only just noticed but im having the same problem to so annoying
Bad news, I am afraid. It is a harware fault and needs a repair.
In the end I returned my Exec to O2 under warranty. I got it back last week but they had forgotten to return the battery. After a phone call they sent me a free brand new battery by next day delivery.
Unfortunatelyt this means that I can't say for sure whether it was a battery problem or the phone itself. The covering letter with the phone said they had found a fault and repaired the phone, but since it seemed to be a stock letter, I can't be sure.
Anyway, my Exec certainly works fine now. I can get down to less than 10% with no crashes. I definitely did not have anything to do with the ROM upgrade.
Mark
Bad news, I am afraid. It is a harware fault and needs a repair.
In the end I returned my Exec to O2 under warranty. I got it back last week but they had forgotten to return the battery. After a phone call they sent me a free brand new battery by next day delivery.
Unfortunatelyt this means that I can't say for sure whether it was a battery problem or the phone itself. The covering letter with the phone said they had found a fault and repaired the phone, but since it seemed to be a stock letter, I can't be sure.
Anyway, my Exec certainly works fine now. I can get down to less than 10% with no crashes. I definitely did not have anything to do with the ROM upgrade.
Mark
Mark,
Thanks for the reply. That was not what I wanted to hear! I am going to continue playing around with it; I can't believe we're the only ones to have this problem. Let me know if you get any more news. I'm getting tired of sending the HTC in for repairs.
i-mate crashes with battery in less then 43%
My i-mate continues to crashes with the battery is less then 43%, apparently the problem occurred when I make the upgrade to ROM Qtek WWE_13077_130176_10900, was looked like that this version has something that change the battery configuration, since Qtek 9000 comes with 1750 battery mAh? I reinstalled the i-mate ROM 1.30.82 and the problem persists?
I made a test leaving the i-mate on, without using the radio until the battery settings showed 23%, then I made a phone call, the i-mate crashes in seconds. Somebody could inform what is the true voltage of the battery in the i-mate when it is 100% and when it is 10%, at the Main Battery settings?
Battery problem...u ccan verify this by using a differrent one may b from yr friend...
I have the same problem, its only started happening after the ROM upgrade from o2, before it would run down to 0% no problem but now it gets to 25% crashes and i have to reboot it and turn the backlight of otherwise it crashes again. Are you sure its a battery problem because ive had the same battery for 6 months and the problem only started after the upgrade.
Thanks to all of you guys for adding comments. Good to see others with the same problem. Misery loves company.
Anyhow, I can't exactly say my problems started with a ROM upgrade. I have two used universals. Here's my story:
PDA#1. Upgraded with previous Orange ROM as soon as I bought it and started having the 25% crashing problem
PDA#2. Never had crashing problem, upgraded latest Orange ROM, down to nearly dead battery today and no crash.
Hmm, to test the bad battery theory, I will swap the battery in PDA#1 with the battery in PDA #2, and if I get a crash, I can blame it on the battery. Otherwise, it's the OS. Both PDAs have EXACTLY the same programs installed from fresh ROM upgrades.
Battery test
Hi PDAholic.
Which was the result of the test with the battery.
Hi
See my previous post in this topic. I can confirm that my problem seemed to start when I upgraded to the newest QTek ROM (from original O2 ROM). However after it has been returned to O2 for a repair, I have once again upgraded to the same ROM and now it works fine.
So, it must ether be a hardware fault on the Exec or a battery fault. My evidence is not consistent with it being something to do with the ROM version.
Anyone have definitive information on this problem?
Mark
Mark: I thank you for your post--but you have to admit, there is nothing wrong with a little experimentation!
Josedias: My experiment is still underway. I will say that taking out the nearly dead battery from non-crashing pda and putting it into the crashing pda did not result in the latter pda crashing. However, I am now waiting for the battery from crashing pda (which is now in non-crashing pda) to die. If it does, the problem is the battery. I actually have another theory if none of this pans out, which I will present with my next post.
Pdahollic
Will be good to hear what your fndings are.
I spoke to o2 today and told them about the problem with the battery they tried telling me that it was software related then i told him that i was using the latest software from there website and he was like hmmm ok let me put you through to returns. Got put through and the kind person that i spoke to there said just to pop it in the post with the returns number and will send you out a new one the same day.
So i should hopefully have a new 1 by the end of the week will let you know if i have any problems
Okay, interesting results here...
I was actually unable to reproduce the shutdown on either PDA, with either battery!
I have a theory why, and perhaps those of you with the problem could try and see if it fixes your devices.
When I started the experiment, I wanted both PDAs to be as equal (controlled variables!) as possible. So, I charged both overnight until the green light came on, then did a soft reset to both PDAs. I have a feeling this might have somehow reset the battery meters in both devices.
Pretty much all PDA manufacturers recommend when you first get a device to charge it to 100% then begin using it. I do know that when I did the ROM upgrade on the device that kept crashing, my battery was very low. So, I presume that when I started using the device, the battery calibration was way off. Say that the device thought the battery was at 100%, but it was actually only at 75%. When the battery discharged to 0%, the device thought it was at 25%, and thus did not issue any warning messages. Then, without warning, the device died and would not come on without charging (which is what mine did).
I don't know for sure if this is what has been happening, but it makes sense to me.
My next experiment would be to stick a near dead battery in a device with a fully charged battery and see what happens. Although, at this point I probably "ought to leave well enough alone."
Again, I suggest to all of you to charge the device overnight to 100% WITH THE GREEN LIGHT ON, then do a soft reset and see if your problem is solved.
I will keep you guys posted on any further problems. Good luck.
Hi everyone!
A bit out of topic but I could not find any other discusion that could relate to my problem which is also related to battery.
I've got this guy who bought a brand spankin new XDA EXEC straight from Taiwan and the lame ass used it for about 4 hours without preformating the battery until it seized on him. It happend at the time of Active Sync instalation.
It did not die out sooner because he had it connected all the time to PC via USB cable thinking that this will charge the battery.
Now all he can see is the O2 welcoming screen and the ROM initialization figures.
Any ideas guys? I feel sorry for him and am trying to help him somehow.
I presume he has tried to do a hard reset (both softkeys, reset button and power). If that doesn't work, he could put it in bootloader mode, disable USB, and try reloading the ROM. Make sure he realizes that it takes a LONG time to soft reset the Universals. A common nube mistake is to keep hitting the reset button thinking it has locked up on the splash screen. Not that I would ever have done that...
I received a T-Mobile MDA Pro on tuesday and it has the same problem - but, my battery seems to die at 50% and will only power back on when the charger is plugged (mains or usb) in?
Hi guys ive just been on the phone with o2 and i have been told that it is indeed a hardware fault and that i will be getting a new one back from them in the next few days.
Qtek 13077 ROM ????
Could somebody inform what is the true voltage of the battery in the i-mate at 100% and when it is 10%, in the miter?
I have charged the unit till 100% led = Green, then soft reset, the problem persist?
Now I am 100% certainty that the problem occurred when I made upgrade to Qteck, we needs to investigate what the the Qtek ROM this doing with the JasJar?
Related
This morning when I turned on my imate jam, it immediately went into a hard reset. Once I had a chance, I checked the battery levels and the unit claimed my main battery was at 67%, and my backup battery was zero%
I have had my Jam 9 months and have never had this sequence of problems before. The screen was not left on overnight, and there were no applications left running.
Can someone help me understand how the backup battery could be drained and the main battery be OK? Has anyone else seen this behaviour?
It will take me several days now to 'rebuild' my Jam with all its apps and settings......
Had the same problem with my JAM. Happened about a month ago for the first time and then again today.
My battery indicator also showed 0% Backup and 67% Main Battery.
Downloading newest ROM update tonight. Will post again if problem persist.
I was using version 3 software, and have since upgraded to v11. What version of s/w were you using?
jammit said:
This morning when I turned on my imate jam, it immediately went into a hard reset. Once I had a chance, I checked the battery levels and the unit claimed my main battery was at 67%, and my backup battery was zero%
I have had my Jam 9 months and have never had this sequence of problems before. The screen was not left on overnight, and there were no applications left running.
Can someone help me understand how the backup battery could be drained and the main battery be OK? Has anyone else seen this behaviour?
It will take me several days now to 'rebuild' my Jam with all its apps and settings......
Click to expand...
Click to collapse
Oh man, that's the worst Coincedentally I've had a sudden HR myself only yesterday when I restarted my laptop with phone still connected via USB. Luckily I make a full backup every couple of days using Sprite backup. Works like a charm, not a thing lost, everything was put back as it was before the HR
I upgraded to version 1.12.00 WWE.
Everything went well until yesterday
Still the same problem
No response on using the on/off switch only a clicking sound sometimes. LED indicator flashing red.
Soft reset no effect
Had to hard reset.
After booting up - backup battery 0% and main battery 75%.
I phoned the distributers in South Africa and they think it might be a battery problem :wink: . I am loading my new battery for the required 8 hours tonight. Will post again in about a week to report on progress
I also use Sprite Backup and set it to do a backup every night. It works very well a restore my system without any problems
I have an MDA Compact, I am also on ROM Version: 1.12.00 WWE, and have the same problem.
There again, I had the same problem before I upgraded recently too, so I can't say for sure whether it is a ROM problem.
Like the other posts, I am very careful not to leave BT, incoming beams, backlight etc. on. I also shutdown any running programs I am not using.
Yesterday, I had to do a full restore (using the Backup.stg file over ActiveSync) which worked a treat. Still, I am very frustrated over this intermittant backup battery drain problem. Especially when the Main Battery is showing over 90% full.
This "feature" seems to be a common problem.
Any other thoughts?
One week with a new main battery and .....
So far so good. No need for any hard resets this week
Had a message of low backup battery once after installing SysWatch Trial but system power utility showed full backup battery. Hopefully this was only a software problem as i didn't get it again after uninstalling syswatch.
Just a quick update
My problem seem to be something of the past.
Look like the main battery might have been defective after all
I have similiar problem since 3 weeks ago
HI,
My Imate Jam has rom version R 1.12 D 1.13 WWE
and since a month ago it started showing 0% backup battery.
I called PPCTECHS because they upgraded my jam to 128RAM and they told me to force a hard reset.
I did it and it worked for a coupled of days but jumped from 0% to 100%.
Then anytime I do a SOFT reset it shows me the message BACKUP BATTERY VERY LOW and the led is always flashing while the pocket is off or on 24 hrs a day!!.
I will buy another main battery and try your recomendation.
I am very desperated.
The led on my Magician is always flashing as well when the pocket is off or on
24 hours a day, on battery use.
The "backup battery" is the internal battery of the device and as far as I know is not user replaceable. The purpose of the backup battery is to give you 35-40 minutes to change the main battery before you lose everything in RAM. Replacing your main battery will not resolve the backup battery issue.
PPC Techs give 6 months warranty on their workmanship so if the backup battery issue occurred after the upgrade..contact them again and see if they can do something about it.
Thanks
I already ordered a new battery, but will contact PPCTECHS anyway. Thanks
Just an update.
This problem is gone. Looks like it was the main battery. Maybe a problem charging the backup battery?
I think it's a common problem. I bought a O2 XDA mini in German last year. And when it was shipped to China. I flashed GER rom to CHS1.3 Rom. When I got it, this problem still happen. As I checked it, it's backup battery problem. So today my colleague brought it back to German. Because my O2 XDA mini still under warranty. Because there are two years warrranty for O2 XDA mini in German. I hope they can help me solve this disgusting problem.
I had a similar AND slightly different problem. My phone died to a hard reset and then turned off soon afterwards. Instead of a red flashing light, I had a CONSTANT red light, (I think this means hardware problem???)
I removed the battery and re-installed it, did the hard reset keys, everything and the unit would not turn on. I charged it for one day straight, still would not respond. I then charged it for another day. Still nothing, (except for the constant red light). I had plugged it into the USB cradle and the battery charger separately but nothing helped.
I then (2 days later) plugged it into the USB cable at work, and this is where it gets REALLY weird!
The unit turned on, but the LCD has flashing, (like a loose connection), alternating between difference brightness it seemed. Once the hard reset stuff was over, I check the battery and the backup was at 28% and the main battery was at 94%.
As I left the unit to charge, (with the screen still flickering like crazy) it screen got better and better, though it sometimes still flickers a little.
Now, (2 weeks later) the batteries seem fine, I haven't had a battery issue since but this is the STRANGEST part!!! I can not increase the brightness beyond the third tick. If I move the brightness beyond that, it doesn't get ANY brighter! So I'm basically stuck right now at 3 brightness level only!
I tried a friends battery, and it was exactly the same, (brightness level), so I don't think it’s the main battery. Anyone have ANY ideas???
Hello
I had this problem for quite a few months,i did what some of u did and i bought a new main battery, and the backup battery was back to life again from 0% to 100%.
But everytime that i take off the main battery all my data goes in the same way as before even when the meters say that is on 100%.
Can anyone tell me why?is that a hardware problem with the backup battery?
if it is how can i get this battery? i've being searching on the internet and i couldnt find any shop that sells just one unit of this battery (Varta V18hrt).
Hi!
Varta V18hrt: where have you read that Magician use this battery for backup? Do you know how to replace it?
Thanks!
i took the backup battery out,so i could see the battery that uses!!it's quite tricky to put it back again!!
Today my magician took a short fall from ontop of the computer (which is on the floor) onto the carpet - no big deal I thought, but now it gives me the No Backup Battery problem.
I'm backing up all my apps and junk now since it fortunately hasn't done a hard reset or anything.
This seems very common, are the backup batteries in these things considered flakey? Difficult replacement?
Will have a look once I've backed it up.
Hello
As far as i know with the problem that i had, the problem wasnt the backup battery,just some problem with the main battery for some reason didnt charge the backup and make look like that it wasnt any battery there!
hi..
i've also got this problem.. my backup battery show 'none'. i've charging this
unit till its full..but my backup battery never charged up.. maybe its the
main battery problem. unable to charge backup battery.
by reading this threads it seems man battery problem.i'm gonna try to buy new battery(main)...and try charge again..thanks for
ur info...
Hello,
I need your help with the following problem:
I have been using my Jasjar for 5 days now and I have a problem with the battery.
As soon as it gets to 35-40% battery power the unit switches off without any notice.
The only way I can turn it on again if I put it on a charger, and than it turns on again like after a soft reset.
I installed the latest ROM from the clubimate but none 3rd party applications.
Please let me know what can be this problem.
Thanks,
Zsolt
same problem here
Hi Ronaldovic,
Have you tried with another battery or just the original?
I was advised to change the original battery as that might be faulty but I couldn't get a new one yet.
Zsolt
For the O2 XDA Exec the battery has a 6 month warranty. You should check the situation with the JJ
battery issues..
I had similar issue and also where on switch on the screen light goes off and back on. This seems to be linked to battery chargin "top-ups" therefore sometimes the supply from the battery is not continously smooth. Try fully draining your battery and charging fully
I have same problem with my Exec. Any solution ??
I buy new battery but...when it gets to 25%, still switch off. So I dont think it's error of battery, may be it's bug of ROM for Exec???
kzs70 said:
Hello,
I need your help with the following problem:
I have been using my Jasjar for 5 days now and I have a problem with the battery.
As soon as it gets to 35-40% battery power the unit switches off without any notice.
The only way I can turn it on again if I put it on a charger, and than it turns on again like after a soft reset.
I installed the latest ROM from the clubimate but none 3rd party applications.
Please let me know what can be this problem.
Thanks,
Zsolt
Click to expand...
Click to collapse
1 month ago I have same problem. I think is not battery.
I make upgrade by all the ROM (JAS JAR, QTEQ, MDA PRO ecc.) but the problem I have not resolution, and 2 week ago my pda (MDA PRO T-Mobile) go in htc warranty.
Sorry for my bad english.
I have also noticed this problem a few days back. My Jasjar switches itself Off when the battery goes down to 22%.
I never used to have this problem when my Jasjar was with the original factory installed ROM version which was 1.13.53 WWE, Radio 1.03, ExtRom 1.13.137 WWE. When this ROM was installed I used to get the first low battery alarm at 20% and when the battery went down to 10% the screen would dim out and the SD card would deactivate, but still the unit would not shut itself out.
I installed the updated ROM when it became available in March which is 1.30.76, Radio 1.09.00 and ExtRom 1.30.164 WWE.
I am not too sure if the problem is linked with this ROM as I usually never allow my battery to run that low. However a few days back when I forgot to charge my battery I noticed this problem. I repeated this deliberately a number of times and each time the Jasjar shuts itself off exactly at 22%.
Just wondering if there are any solutions yet.
Regards
Same here, device just dies @ 26%. Was going to buy a new battery, but that might not resolve it?? *sigh*
RE
This battery issue has been discussed in two other similar threads.
In my case I just changed the default battery to a OEM one and everything works fine :lol:
Isn't the default battery an OEM battery? I'm tempted to buy one of the 1750 mAh batteries off of ebay (original JasJar battery is 1650 mAh) - is that a bad idea?
Try overnight charging of the battery for one or two days..this will solve yr problems... :lol:
Hi,
hard reset to your device, don't forget to get backup contacts, sms and data.
battery issue
I've had similar issues. Screen goes blank when battery low, plug in to charger and all is ok. What I've found is sometimes, not always, the battery screen brightness has gone to 0, but on-mains is set for full brightness. I never changed it, so maybe the device is trying to save power itself.
MNB.
Same here. My Jasjar dies sometimes when the battery is on 60%, 50%, 30%, 20%. etc. If I use the internet or camera or something then it will go dead, but not everytime.
Sometimes I can use anything and it will last till about 10% when the SD Card disables, then I charge it.
Don't know what to do. I don't want to buy a new battery if I'm not sure that is the problem.
Yes the same on my O2 Exec. Crashes at around 32% no matter what. Only remedy is to put it on charging again.
This started after I upgraded to the lastest O2 Rom; prior to that there was no problem whatsoever and I could go down to single digit battery percentages without any issue.
Is it the new ROM? Is there any work around to this malady?
Thanks to all who reply, in advance.
Cheers.
Well judging by the number of threads on the subject this problem is very widespread, check out the threads below:-
Jasjar shut down when battery power remaining is less then 43%
http://forum.xda-developers.com/viewtopic.php?t=51567
XDA crashes at less than 25% power after ROM upgrade
http://forum.xda-developers.com/viewtopic.php?t=47764
My QTEK 9000 (Universal) blacks off at 38% battery power?
http://forum.xda-developers.com/viewtopic.php?t=52353&postdays=0&postorder=asc&start=0
Power button not always working.
http://forum.xda-developers.com/viewtopic.php?t=47535
Poor battery life after ROM upgrade please help
http://forum.xda-developers.com/viewtopic.php?t=54649
perhaps it is heat related?
XDA Exec keeps randomly soft-resetting
http://forum.xda-developers.com/viewtopic.php?t=54066
-----------------------------------------------
So can we say that downgrading does not fix it, or removing certain software combinations?
has anyone actually proved that replacing the battery works or not?
With the issue this widespread (and across carriers) has anyone tried to contact HTC about this? I still have my doubts that this is ROM related, seems more likely to me that many of the initial batch of batteries have gone bad.
My battery is on order with expansy. Expect it in the next 4 to 5 days and will definitely let you all know of my experience with the new battery
Regards
First off, I have seen many threads on the MDA PRO (and all its variants) cutting out at high battery power levels and from what I can see there doesn't seem to be any concrete resolution. But here is my situation.
I bought a new sealed MDA Pro and immedialy flasshed to the latest T-Mobile rom. Thats where the problems began. I seem to be plagued by the MDA cutoff at 60-70% problem.
The way it manifests is the radion loses signal and cannot locate the carrier at or below 70%. At this stage a reset of the device and it reboots but as soon as you use the phone or wifi it crashes .. black screen.
As with others if I connect the USB cable and charge by PC or mains everything returns to normal. Not a very mobile solution!!
I have tried every variant of ROM out there and the problem remains. I have charged the battery for 16 hours etc etc. I have tried phone in Auto, GSM modes .. same problem :!:
The only thing I haven't done yet is buy a new battery and hence my post.
Will the purchase of a new battery solve the problem? As with other threads it would seem this came along with the latest roms. Does flashing a ROM when the battery is less than fully charged cause problems?
On a final note, if after the radio loses signal it is turned off I have been able to run the device down to 20% running videos and MP3. Is this a probem with radio levels above1.09.00 (Just thinking out loud)
HELP: This device is perfect for my daily use and having purchased a less than mobile device I am now close to getting rid .. but I dont want to
Any advice greatly appreciated... expecially from those who have fixed the problem.
I had this problem and a new battery fixed it.
Thanks. Look slike a new battery
There seems to be different speculations on what causes the battery problem on the Universal: the power charge cable quality theory, one idea about the battery level stored inside the batter which some claimed to registry heck could change and another idea about the battery 500 charges limitations.
But if yours is brand new, then none of the above applies... So the refresh to a new Rom definately must have something to do with it. Wonder anybody who had bought a new replacement battery after the power drop had done another rom refresh and whether the same problem returns?
I have just bought a replacement battery (1800m Ah at standard size by MoMax which gives me another 30% more power everyday which is something good I got from paying for a new battery) yesterday to change the old one out for the same reason. Looks like until someone found the real cause, I am keeping the old one for my next rom refresh...
New Battery ... problem resolved.
I was recently on one of the old Dutty ROMs (V2.1 XTREME) and decided to upgrade to something newer, so I got the latest "phoenix" EnergyROM (Dec 17th) and flashed that using USPL SD bootloader.
The problem then arose that they phone was always extremely hot, specifically on the back down the bottom just above where the plastic cover for the antenna(s) is.
The battery would not charge to 100% and tBattery showed that it was drawing up to 400mA all the time, this is when plugged in and sitting on 99% charged. On a call (while plugged in) for ~20min the battery will also drop 50%.
I then did the following, which has had no affect;
Hard-reset, flash "leo" EnergyROM, hard-reset, flash Miri 6.5 ROM, hard-Reset, flash to the original Dutty v2.1 (when it was working), hard-reset.
I have tested the phone in-between all these procedures and even tried using a different (aftermarket) battery, all to no avail.
The engineer in me says it's a hardware issue, but I would like to think it's a software issue, something running at 100% consuming too much power.
I'm now looking for any ideas or advice on what could be the cause, since I have a phone that is practically unusable when not plugged in.
Cheers!
Gussy said:
I was recently on one of the old Dutty ROMs (V2.1 XTREME) and decided to upgrade to something newer, so I got the latest "phoenix" EnergyROM (Dec 17th) and flashed that using USPL SD bootloader.
The problem then arose that they phone was always extremely hot, specifically on the back down the bottom just above where the plastic cover for the antenna(s) is.
The battery would not charge to 100% and tBattery showed that it was drawing up to 400mA all the time, this is when plugged in and sitting on 99% charged. On a call (while plugged in) for ~20min the battery will also drop 50%.
I then did the following, which has had no affect;
Hard-reset, flash "leo" EnergyROM, hard-reset, flash Miri 6.5 ROM, hard-Reset, flash to the original Dutty v2.1 (when it was working), hard-reset.
I have tested the phone in-between all these procedures and even tried using a different (aftermarket) battery, all to no avail.
The engineer in me says it's a hardware issue, but I would like to think it's a software issue, something running at 100% consuming too much power.
I'm now looking for any ideas or advice on what could be the cause, since I have a phone that is practically unusable when not plugged in.
Cheers!
Click to expand...
Click to collapse
Could also be a faulty battery as I've tried to roms you mentioned and did not have the same issue with battery. If not battery it could be a hardware issue. You can buy a cheap battery easily to test this
I've already tried a second battery as I mentioned, doesn't make any difference at all.
Gussy said:
I've already tried a second battery as I mentioned, doesn't make any difference at all.
Click to expand...
Click to collapse
Have you ensured that all data connections are closed, Beam turned off and no automatic updates are ticked (weather, stock, email etc). If so, then it sounds like a faulty device.
Does the exact same thing even with wireless off and in aeroplane mode.
Gussy said:
Does the exact same thing even with wireless off and in aeroplane mode.
Click to expand...
Click to collapse
Defo faulty device then
Hi Gussy,
I agree with Fallen Spartan and I think it's a hardware issue (battery issue).
Please try the following:
(1) Charge the battery to 100%.
(2) Disable from running or uninstall any 3rd party applications.
(3) Disable Bluetooth and Wi-Fi,
(4) Enable flight mode
(5) Set backlight to maximum settings.
(6) In the power management settings, uncheck any option that would set the backlight to turn off.
(7) Let phone stay idle for 1 hour and check battery capacity.
(8) If there is a loss of 40% or more, then this means that battery is faulty and needs to be replaced.
Regards.
Battery won't charge to 100%, only 99%.
I have done pretty much that test already, a few times, with the original and a new battery, and neither lasts the 1hr.
Ah sorry, yep sounds like a faulty device. Is it under warranty? I don't think you could even flash back to stock ROM and Radio if you are planning to return the device (even if still under warranty) because of the power consumption issue
It have about 7 days of a 1 year warranty left, from the eBay seller I got it off. Sent the guy an email, don't expect a reply though.
I can flash back to stock, I just keep it plugged in and it works fine.
Gussy said:
It have about 7 days of a 1 year warranty left, from the eBay seller I got it off. Sent the guy an email, don't expect a reply though.
I can flash back to stock, I just keep it plugged in and it works fine.
Click to expand...
Click to collapse
Ok mate. I suppose you have done all that can be done. Hope the warranty situation works in your favour.
Best Regards.
hmmmmmmmmmmmmmm interesting.
my hd as been displaying the exact same symptoms for near on a month now,
i assumed the battery was cooked but its near identical to your issues,
i aquired a hero around the same time it started playing up so i aint been that bothered but reading this got me thinking its time to think about sending it off for repair.
if as i think you meant nrgz28s rom then i also flashed the 17th dec 6.5 dusk rom build 28014.
i cant be 100% sure thats the exact time the problems started but its very close if not the exact time.
the phone was purchased around mid december last year so about the same age if yours was new.
coincidence or contract concspiracy lol?
Could this be caused by a faulthy radio>!
Hmmm, could be, but most probably still the hardware error.
Altough, combination of very mismatched radio and RIL could cause simillar symptoms...
Best check this thread: http://forum.xda-developers.com/showthread.php?t=466274
I had a similar problem.
Drain battery to about 5 - 10%
Turn phone off
Charge from a wall charger (not usb or car)
Do this a couple of times.
It fixed mine for about 6 months and then I just did it again and it sorted it out again.
Also check which radio. 1.17 seems to run cooler by most accounts.
I was initially thinking that there is a program or piece of software maxing out the resources and the cpu causing the extreme heat (the HD gets bloody hot when being pushed) and poor battery life.
Hello all,
I bought the HD a couple of months after it first was released and have never had this problem until about 3 days ago, where my phone has started to suddenly "die" even with ample battery life in it. When I reboot it, it simply starts to reboot then dies again as if the battery is dead, however, when I plug it into the charger, it shows that it has over half to almost full battery life. So the problem can not be that the battery is simply dying. What could be causing this problem? I have ample free main storage and program memory and it occurs even when there is only one program running or even when I'm just in the middle of a call.
Can anyone help me solve this problem? I have tons of medical programs in my phone which took forever to install and don't want to hard reset the phone, especially if that is not even the solution to the problem. Help?
Same thing happened to me, but my phone gets some water. I had to dry it and wait a month. Then it worked fine. If your phone hasn't took any water the problem must be elsewhere.
One question, it dies even if attached to the power? or only on battery?
If it dies only on battery then could be the battery not working properly.
bye
Batteries do weird stuff when they're dead. If it works OK on power but not on battery, chances are the battery is indeed on its way out. If you don't want to do a hard reset, a replacement battery on ebay is cheap and worth trying.
Hello,
I have exactly the same behavior. I changed of Rom, different build, each time running Task29, but it is always the same thing :
- when charged, phone never dies
- when on battery, it randomly dies but always when phone is awake
I think too it may come from the battery, so I just ordered a new one, and I'll keep you up to date.
Ciao,
Yea, so far it has occurred about 4 times, always when it's not plugged in however the battery meter shows alof of battery time left. I'm thinking it's the battery too, it just sucks to have to pay so much for an OEM battery. Oh well, thanks for the help everyone.
Hello,
so I received my new battery this morning.
After some phone calls and some tests...so far so good ! I'll tell you if something's change in the next days, but it seems changing the battery is the solution.
Cheers,
Mine started doing similar things. Guess I will order a battery too. Which one did you get?
Well I got the exact same one I had previously : an official htc touch hd battery.
Part number : 35H00120-01M.
I hope this one will last until I really want to change my phone .
Any more issues since replacing the battery?
still no issues so far. I am really happy because as the battery is new, my phone last much longer than before.
Same here. Got the new battery yesterday and it's back to it's old self. Now it should last me until the dual core processor Android devices come out next year.
Well it would be nice if my pnone only turned off when it wasnt on charge but it seems to just reset itself whenever it wants. it will simply turn off and start right back up sometimes not even reaching the rom load before it turns off again. It does this for a while or just simply once. I tried erasing all data off it and hoping it was something i uploaded but it could be that my battery is just no good anymore.
Any suggestions? ive been dealing with this for 6 months
I don't know about you, but I played quite a lot with my phone, trying a lot of ROM, for a while, even beta ones, and I tried to overclock it. Often the phone would heat up a lot. It may have be hard on the battery.
Right now I am using a stable rom of NRG from last month, with the new battery, and everything is fine. The phone never heat, and I happy for now.
Like Marksm, I am waiting for Android dual core phones or at least based on Tegra 2.
ANTO_AN said:
Well it would be nice if my pnone only turned off when it wasnt on charge but it seems to just reset itself whenever it wants. it will simply turn off and start right back up sometimes not even reaching the rom load before it turns off again. It does this for a while or just simply once. I tried erasing all data off it and hoping it was something i uploaded but it could be that my battery is just no good anymore.
Any suggestions? ive been dealing with this for 6 months
Click to expand...
Click to collapse
As pointed out in above posts, a change in battery appears to have rectified issue
been there done that. Didnt work, i got a new phone but i would really like to keep this.