Okay, so I've heard about the battery issues going around with the 6P's but I think I've got one that's a little different. My battery has typically been completely fine. It dies around the usual 0-1% and maybe some times 2-3%. However, whenever I use my camera app or Snapchat (which makes me believe it's related to camera apps specifically) my phone will die if the percentage is about 24% or less. I could be at 20% completely fine, but then go into Snapchat and it'll die a few seconds later. I plug it into the charger and turn it on, and it resumes with the same battery percentage. (If it dies at 20% it'll resume at 20%)
This happened on both marshmallow and on nougat. Has survived countless flashes. I've used custom Roms and have flashed stock over again. Not in attempts to fix the problem, just for fun.
Anyone have any ideas of what's going on or experience something similar?
krisyarno said:
Okay, so I've heard about the battery issues going around with the 6P's but I think I've got one that's a little different. My battery has typically been completely fine. It dies around the usual 0-1% and maybe some times 2-3%. However, whenever I use my camera app or Snapchat (which makes me believe it's related to camera apps specifically) my phone will die if the percentage is about 24% or less. I could be at 20% completely fine, but then go into Snapchat and it'll die a few seconds later. I plug it into the charger and turn it on, and it resumes with the same battery percentage. (If it dies at 20% it'll resume at 20%)
This happened on both marshmallow and on nougat. Has survived countless flashes. I've used custom Roms and have flashed stock over again. Not in attempts to fix the problem, just for fun.
Anyone have any ideas of what's going on or experience something similar?
Click to expand...
Click to collapse
Have you called Google support
boxguy1 said:
Have you called Google support
Click to expand...
Click to collapse
Huh, you know what? I actually haven't. I'll give it a shot to see what they say. I was thinking I've tried everything shirt of replacing the battery (which I don't think would fix it). Can't believe I didn't think about calling. Thanks. Hopefully they've got a fix, but if not there are worse problems to have
krisyarno said:
Huh, you know what? I actually haven't. I'll give it a shot to see what they say. I was thinking I've tried everything shirt of replacing the battery (which I don't think would fix it). Can't believe I didn't think about calling. Thanks. Hopefully they've got a fix, but if not there are worse problems to have
Click to expand...
Click to collapse
Google support is great don't worry about it
Its a known issue, couple other threads on it
Related
Here is the screenshot: some weird service: PowerManager.Service.DIsplay eats my battery like crazy.
http://forum.xda-developers.com/attachment.php?attachmentid=3607895&d=1452624156
I am almost at a point where I just want to give up on this phone. 10 minutes unplugged and already lost 3% no matter what rom I am on it always happens and something drains battery BAD.
patt2k said:
Here is the screenshot: some weird service: PowerManager.Service.DIsplay eats my battery like crazy.
http://forum.xda-developers.com/attachment.php?attachmentid=3607895&d=1452624156
I am almost at a point where I just want to give up on this phone. 10 minutes unplugged and already lost 3% no matter what rom I am on it always happens and something drains battery BAD.
Click to expand...
Click to collapse
what rom? what kernel? what special apps? additional modules, if any, are you using???....trust me mate, it is not the phone, just something you did that is causing it...we can sort it out if you provide some additional detail...:laugh:
also, read this quickie, might be helpful..http://www.greenbot.com/article/2139243/how-to-fix-your-android-phone-s-terrible-battery-life.html
patt2k said:
Here is the screenshot: some weird service: PowerManager.Service.DIsplay eats my battery like crazy.
http://forum.xda-developers.com/attachment.php?attachmentid=3607895&d=1452624156
I am almost at a point where I just want to give up on this phone. 10 minutes unplugged and already lost 3% no matter what rom I am on it always happens and something drains battery BAD.
Click to expand...
Click to collapse
That kernel wakelock almost exactly matches my screen on time. They're a few seconds apart.
Naddict said:
what rom? what kernel? what special apps? additional modules, if any, are you using???....trust me mate, it is not the phone, just something you did that is causing it...we can sort it out if you provide some additional detail...:laugh:
also, read this quickie, might be helpful..http://www.greenbot.com/article/2139243/how-to-fix-your-android-phone-s-terrible-battery-life.html
Click to expand...
Click to collapse
TruePure 2.4
-- FrankenClark Kernel
That is just after being unplugged. Now when I listen to music via my BT headset there is about 10% or more drain per 30-60 min.
Let me know what else you need to help me find the bad guy
jason2678 said:
That kernel wakelock almost exactly matches my screen on time. They're a few seconds apart.
Click to expand...
Click to collapse
Just look at it and it's similar here as well. Just looked at screen time. Could it be Screen On Time? still I wish I would knew what else is draining the battery so bad. 1-2 minutes of using the phone from 100% and about 1-2% is lost already.
patt2k said:
TruePure 2.4
-- FrankenClark Kernel
That is just after being unplugged. Now when I listen to music via my BT headset there is about 10% or more drain per 30-60 min.
Let me know what else you need to help me find the bad guy
Just look at it and it's similar here as well. Just looked at screen time. Could it be Screen On Time? still I wish I would knew what else is draining the battery so bad. 1-2 minutes of using the phone from 100% and about 1-2% is lost already.
Click to expand...
Click to collapse
I am running stock rooted but the same service under Kernal is the same one on my phone that is always at the top but I am not have battery drain issues like that at all. Although my thread here http://forum.xda-developers.com/moto-x-style/help/bluetooth-power-usage-mm-t3282722 details the issues I have experienced with Bluetooth draining my battery at a high rate. I think there is something going on with the BT on this phone as my Samsung GS4 with the exact same app's installed never uses any BT at all unless I am connected to BT. The MXPE uses BT a ton when I have BT enabled even if I am not connected to anything at all. I agree with one of the other posters that something with your device related to an app or kernel is eating up the battery. Not sure about mine being an app or not, but it could be. I just think the MXPE MM load has some bug maybe with the BT. Who knows but I hate having to turn BT off just to get great battery performance.
robn30 said:
I am running stock rooted but the same service under Kernal is the same one on my phone that is always at the top but I am not have battery drain issues like that at all. Although my thread here http://forum.xda-developers.com/moto-x-style/help/bluetooth-power-usage-mm-t3282722 details the issues I have experienced with Bluetooth draining my battery at a high rate. I think there is something going on with the BT on this phone as my Samsung GS4 with the exact same app's installed never uses any BT at all unless I am connected to BT. The MXPE uses BT a ton when I have BT enabled even if I am not connected to anything at all. I agree with one of the other posters that something with your device related to an app or kernel is eating up the battery. Not sure about mine being an app or not, but it could be. I just think the MXPE MM load has some bug maybe with the BT. Who knows but I hate having to turn BT off just to get great battery performance.
Click to expand...
Click to collapse
So far I was using both kernels and even on LP 5.1.1 drain was always bad.
Sent from my XT1575 using Tapatalk
patt2k said:
Here is the screenshot: some weird service: PowerManager.Service.DIsplay eats my battery like crazy.
http://forum.xda-developers.com/attachment.php?attachmentid=3607895&d=1452624156
I am almost at a point where I just want to give up on this phone. 10 minutes unplugged and already lost 3% no matter what rom I am on it always happens and something drains battery BAD.
Click to expand...
Click to collapse
You really need to look at partial wake locks also. That first on your list in kernel wake IS basically your screen. There are some other items that get dumped into that, but mostly screen. You've got something else going on.
countryfolk07 said:
You really need to look at partial wake locks also. That first on your list in kernel wake IS basically your screen. There are some other items that get dumped into that, but mostly screen. You've got something else going on.
Click to expand...
Click to collapse
In that section it's always google play services and now since few days ago it's com.systemui. I googled a lot and really can't find a good resolution or even find what is causing systemui battery drain.
patt2k said:
In that section it's always google play services and now since few days ago it's com.systemui. I googled a lot and really can't find a good resolution or even find what is causing systemui battery drain.
Click to expand...
Click to collapse
Random thought, do you have GasBuddy installed? I know some people who were having trouble with it lately. Apparently it uses bluetooth so pumps can beam you offers.
GasBuddy started hitting bluetooth constantly and causing problems. I'd think it would give you a bluesleep wakelock. Just occurred to me since you said bluetooth seems to be your main trigger.
Hello,
I have quite an unusual problem - haven't found anyone having similar problem online.
I bought this phone used off a friend, who had this problem on stock as well, I flashed custom 5.1.1 and the problem persists (I thought that custom ROM would help).
I am really happy about this phone, it's just that one battery bug, which does bother me - bothers me to the point that I'm thinking of getting rid of this phone.
Basically, the when the battery is discharging, say it goes down to 95%, stop using my phone, switch off the screen.
Then after a couple minutes the battery goes up to say 97%. It's happening all the time until the phone is discharged.
Looks like the battery is miscalibrated and it doesn't read the % properly.
Although if it was really not calibrated properly, then the % wouldn't go up after a couple minutes, it would just discharge and things like that would probably happen at 10%-20%
Things that did not help:
- Discharging it from 100%-0%, recharging etc.
- Battery Calibration from Play Store
- New Battery - I bought a new, original battery for 100% (NFC works on it)
- Reflash
If someone has any idea on to fix that - I would really appreciate it.
xike said:
Hello,
I have quite an unusual problem - haven't found anyone having similar problem online.
I bought this phone used off a friend, who had this problem on stock as well, I flashed custom 5.1.1 and the problem persists (I thought that custom ROM would help).
I am really happy about this phone, it's just that one battery bug, which does bother me - bothers me to the point that I'm thinking of getting rid of this phone.
Basically, the when the battery is discharging, say it goes down to 95%, stop using my phone, switch off the screen.
Then after a couple minutes the battery goes up to say 97%. It's happening all the time until the phone is discharged.
Looks like the battery is miscalibrated and it doesn't read the % properly.
Although if it was really not calibrated properly, then the % wouldn't go up after a couple minutes, it would just discharge and things like that would probably happen at 10%-20%
Things that did not help:
- Discharging it from 100%-0%, recharging etc.
- Battery Calibration from Play Store
- New Battery - I bought a new, original battery for 100% (NFC works on it)
- Reflash
If someone has any idea on to fix that - I would really appreciate it.
Click to expand...
Click to collapse
It can't be fixed because it's not a problem.
Happens to me all the time. If I use my phone intensively, then leave it idle, it can charge itself up to 10% without it even being plugged in.
This happened on my old LG and it happens on the S4, and it probably happens on other phones too.
I don't think the percentage is an accurate representation of the battery level, it's more of an estimation.
GDReaper said:
It can't be fixed because it's not a problem.
Happens to me all the time. If I use my phone intensively, then leave it idle, it can charge itself up to 10% without it even being plugged in.
This happened on my old LG and it happens on the S4, and it probably happens on other phones too.
I don't think the percentage is an accurate representation of the battery level, it's more of an estimation.
Click to expand...
Click to collapse
Okay, I see.
Although I've had HTC HD2, S2, S3, and I've never experienced something like that. Never.
If something similar happened, there was an easy fix for it - new battery or recalibration.
Nothing worked for me just yet this time.
I am that kind of person that needs everything working 100%, that's why I am really annoyed with this problem.
xike said:
Okay, I see.
Although I've had HTC HD2, S2, S3, and I've never experienced something like that. Never.
If something similar happened, there was an easy fix for it - new battery or recalibration.
Nothing worked for me just yet this time.
I am that kind of person that needs everything working 100%, that's why I am really annoyed with this problem.
Click to expand...
Click to collapse
As I was saying, it is not a problem per se, just an annoyance for you.
The only way to fix this would be to turn off the percentage display
GDReaper said:
As I was saying, it is not a problem per se, just an annoyance for you.
The only way to fix this would be to turn off the percentage display
Click to expand...
Click to collapse
Well, that's one way to fix it I guess, haven't thought about that.
Too bad it doesn't make it go away
I have found a lot of complains about moto g4 (plus) random shut down and with solution at lenovo forum.
I am wondering any one have any solution here.
My G4 got the same issue recently. I am using stock rom.
Me also experienced same. The problem might be for overheating. I switched to linage os to get rid of but it still restarts very often..
thanks for reply. I will not waste my time to change ROM then.
I will try to change a new battery see if it works. I will report result next week.
makash720 said:
Me also experienced same. The problem might be for overheating. I switched to linage os to get rid of but it still restarts very often..
Click to expand...
Click to collapse
My wife's phone has just started doing this too. It seems battery related as when it shuts down it does it instantly, but seems stable when it is charged fully. I think when the battery is reporting about 20-30% full charge through the UI, somewhere in the background it is getting the message that the battery is empty. Might have to try a new battery to sort it.
larkim said:
My wife's phone has just started doing this too. It seems battery related as when it shuts down it does it instantly, but seems stable when it is charged fully. I think when the battery is reporting about 20-30% full charge through the UI, somewhere in the background it is getting the message that the battery is empty. Might have to try a new battery to sort it.
Click to expand...
Click to collapse
I was initially happy with this phone and bought this same one for my wife and my father-in-law. Then mine started shutting down randomly, and after a while the two other phones, too.
The behaviour is not completely identical; mine almost every time shuts down when in a video call. The others seem to shut down when receiving phone calls, perhaps combined with low battery charge.
Have anyone had any luck with a battery change?
Hello all,
Recently, since about a week, i've been experiencing sudden random reboots. Often when starting apps (especially the Camera is a real culprit here, but also Google Photo's). When entering pin-code all seems fine again. and sometimes i can just use the camera like normal. But sometimes it keeps rebooting and the only way to stop it is to quickly turn off battery saver (seems a solution till now for a while)
Searching online didn't really help much, as i found a few people with the same issue end of march also on Oreo update, but no solution yet.
Also the battery indicator seems off. it often drains reaallly slow (85% at the end of the day) and then at a random percentage (like 60%) just turns off. When turning it back on it only has 3%. So it could be battery related.
What i tried:
- Let the phone drain completely, then recharge to 100% overnight.
- Remove all apps installed in the last few weeks + all unnecessary apps.
I don't want to do a factory reset, because our IT then has to set up the Authenticator again which is a pain for them (and i already had them do that a few weeks ago :angel: )
Any tips on how to troubleshoot some more or more people seeing this behaviour?
tharealmb said:
Hello all,
Recently, since about a week, i've been experiencing sudden random reboots. Often when starting apps (especially the Camera is a real culprit here, but also Google Photo's). When entering pin-code all seems fine again. and sometimes i can just use the camera like normal. But sometimes it keeps rebooting and the only way to stop it is to quickly turn off battery saver (seems a solution till now for a while)
Searching online didn't really help much, as i found a few people with the same issue end of march also on Oreo update, but no solution yet.
Also the battery indicator seems off. it often drains reaallly slow (85% at the end of the day) and then at a random percentage (like 60%) just turns off. When turning it back on it only has 3%. So it could be battery related.
What i tried:
- Let the phone drain completely, then recharge to 100% overnight.
- Remove all apps installed in the last few weeks + all unnecessary apps.
I don't want to do a factory reset, because our IT then has to set up the Authenticator again which is a pain for them (and i already had them do that a few weeks ago :angel: )
Any tips on how to troubleshoot some more or more people seeing this behaviour?
Click to expand...
Click to collapse
That sounds kind of like a battery that's failing.
What's the age of the phone? And did you primarily use Huawei's supercharge brick or other methods / chargers? (I ask the second, because charging at 4.5A can be bad for the battery on a regular basis.)
I'd load up something like Ampere and watch the charge / discharge rates. I'd expect a normal discharge rate around 150-350mA, but it depends a lot on what you're doing. (GPS and moderate graphics will keep it up in the 800mA-1A discharge range, the rear camera with just the viewfinder seems to push 1.2A current draw.)
I'll give Ampère a try. I used both chargers but the phone is just over a year old. Nothing to warrant a bad battery already.
Besides that, recent discoveries lead to believe slow charging could actually cause more heat and be worse for battery. But again: it's a bit soon for something like that I think. I'll try Ampère first. But i doubt that's the issue.
I've noticed my phone gets toasty when fast charging. If it's hooked up to any charger other than Huawei's, it tends to stay cool.
And it happened again. More then 50 percent and then it turned off and only had 3 percent
Dead battery I guess?
tharealmb said:
And it happened again. More then 50 percent and then it turned off and only had 3 percent
Dead battery I guess?
Click to expand...
Click to collapse
That's what it looks like to me.
Fortunately, the batteries aren't that expensive to find (Google popped up a bunch for <$20), and actually getting in isn't too difficult either, if you want to swap it yourself.
Just to close this topic properly:
The issue got worse, but i was on holiday. Ordered a new battery with a toolkit to replace the battery for 30 euro's.
When i got back from my holiday i notices the battery had already pushed the screen loose. So getting the screen off was easy. Swapped the battery in just 5 minutes and now everything is working great again. The screen used to have some bright spots and those are gone aswell. I guess it was a giveaway of things to come.
Thanks for the help!
I've seen a couple threads that look like this issue. I have replaced my battery and I think it's good. I get great life and performance out of it.
This has happened a hand full of times. It started with the stock camera app. I double tapped power to launch the camera and it turned the screen on for a second then shut down. It happened a few more times when I was using the camera (launching, taking a photo, switching to front camera... ). Since I've had issues with the camera app I've wiped all internal storage and reloaded the ROM and apps. Just yesterday it happened again when I was loading the MyRadar app.
All times were with plenty of battery left, usually more than half. Plugging it in for a second will let it start and operate normally again with a good and same amount of battery left. I've used a couple benchmark apps to stress the phone to see if it was heat or power related, but no issues. I've manually tried running through a ton of apps to stress it (including the ones that gave issues) and still no problems.
Is there a chance this isn't a hardware issue? Maybe an issue with the ROM, Gapps, radio, vendor, etc... ?
ABC ROM from 06/24
Gapps from around the same date
Rooted with Magisk
Kernel Adiutor - only DT2W enabled
I know you said you replaced you battery.... But, it is typical symptoms of a Nexus 6P battery dying. I had the same kind of issues (shutdown when starting the camera, for example). Issues were worse in cold weather. We visited Iceland and i wasn't able to use my phone for anything else than GPS in the car while driving (connected).
All my issues went away when i replaced the battery.
Not saying this IS your issue, but it sure does feel familiar.
EDIT: Added a screenshot showing a 71% shutdown.
nlz242 said:
I know you said you replaced you battery.... But, it is typical symptoms of a Nexus 6P battery dying. I had the same kind of issues (shutdown when starting the camera, for example). Issues were worse in cold weather. We visited Iceland and i wasn't able to use my phone for anything else than GPS in the car while driving (connected).
All my issues went away when i replaced the battery.
Not saying this IS your issue, but it sure does feel familiar.
EDIT: Added a screenshot showing a 71% shutdown.
Click to expand...
Click to collapse
Do you have trouble starting the phone again once it shut down from a bad battery? I'm not denying it's a posibility, but I was under the impression that if a phone died from a bad battery it would either restart itself or was able to power on normally. Or, maybe my replacement battery has faulty circuitry of some sort.
Schiben said:
Do you have trouble starting the phone again once it shut down from a bad battery? I'm not denying it's a posibility, but I was under the impression that if a phone died from a bad battery it would either restart itself or was able to power on normally. Or, maybe my replacement battery has faulty circuitry of some sort.
Click to expand...
Click to collapse
Yes, i had issues starting the phone after those shutdown, I 100% had to connect it, wouldn't start otherwise. Even that time when it shutdown at 71%, i had to plug it to get it restart.
Super annoying when you are on vacation to a foreign country... Wanted to throw the damn thing in a volcano! haha
Since i changed the battery i became super an*l about it, installed AccuBattery and got it set to warn me at 70%. I only do 100% charges when i know i'm gonna need that autonomy. So far (a little more than a year later) i'm good, no issues.
nlz242 said:
I know you said you replaced you battery.... But, it is typical symptoms of a Nexus 6P battery dying. I had the same kind of issues (shutdown when starting the camera, for example). Issues were worse in cold weather. We visited Iceland and i wasn't able to use my phone for anything else than GPS in the car while driving (connected).
All my issues went away when i replaced the battery.
Not saying this IS your issue, but it sure does feel familiar.
EDIT: Added a screenshot showing a 71% shutdown.
Click to expand...
Click to collapse
nlz242 said:
Yes, i had issues starting the phone after those shutdown, I 100% had to connect it, wouldn't start otherwise. Even that time when it shutdown at 71%, i had to plug it to get it restart.
Super annoying when you are on vacation to a foreign country... Wanted to throw the damn thing in a volcano! haha
Since i changed the battery i became super an*l about it, installed AccuBattery and got it set to warn me at 70%. I only do 100% charges when i know i'm gonna need that autonomy. So far (a little more than a year later) i'm good, no issues.
Click to expand...
Click to collapse
Well, damn.... that's depressing. Maybe I'll get another battery if this keeps happaning.
Thanks for the info!