SM G935F Update Firmware Issue [Non-Rooted Device] - Samsung Galaxy S7 Edge Questions and Answers

Hi Guys,
I am new here in XDA and I just got my new S7 Edge International Version from B&H
I tried updating my device since I saw that there's a new update pushed by Samsung but everytime I try to update it keeps stopping on 27%, I've done some research I tried doing Factory Reset, Hard Reset, Wipe Cache Data, Safe Mode to update and nothing works. My last bet was using Smart Switch but smart switch does not detect the update from my device, I don't know if I got a defective ones or the update is not just for the version of my phone.
Here are the info of the update and my device for reference(can't post links yet).
AP: G935FXXS1APG3
CP: G935FXXU1APEQ
CSC: G935FUUB1APEQ
Region: TPA
Update 260.44mb
Version: G935FXXU1BPH8 / G935FUUB1BPH1 / G935FXXU1BPH1
After my phone stops at 27% on updating it reboots and give me message that "Failed to update firmware, Please visit samsung service center"

leejet9 said:
Hi Guys,
I am new here in XDA and I just got my new S7 Edge International Version from B&H
I tried updating my device since I saw that there's a new update pushed by Samsung but everytime I try to update it keeps stopping on 27%, I've done some research I tried doing Factory Reset, Hard Reset, Wipe Cache Data, Safe Mode to update and nothing works. My last bet was using Smart Switch but smart switch does not detect the update from my device, I don't know if I got a defective ones or the update is not just for the version of my phone.
Here are the info of the update and my device for reference(can't post links yet).
AP: G935FXXS1APG3
CP: G935FXXU1APEQ
CSC: G935FUUB1APEQ
Region: TPA
Update 260.44mb
Version: G935FXXU1BPH8 / G935FUUB1BPH1 / G935FXXU1BPH1
After my phone stops at 27% on updating it reboots and give me message that "Failed to update firmware, Please visit samsung service center"
Click to expand...
Click to collapse
Odin flash it.
Sent from my Motorola Star-Tac

Brava27 said:
Odin flash it.
Sent from my Motorola Star-Tac
Click to expand...
Click to collapse
Yep but I can't find any downloadable firmware with August patch and Samsung Cloud update with the Region: TPA. I think I only see from Spain, Brazil and Italy. would that work on my device if I flash it with Odin?

Try Sammobile.com
Verstuurd vanaf mijn SM-G925F met Tapatalk

Related

[Q][i9505][Official Firmware] - United Kingdom (BTU)

Hi everyone,
first of all i hope it`s not a double thread, I could not find any BTU discussion of 4.3.
I`m getting really lost in this OTA / Kies compatibility over here..
My S4 was rooted now I`m trying to restore it to official state to make it OTA update compatible again.
The phone was bought in UK, GSM phone.
There was a matching firmware, which should be compatible for updates here, but i keep getting the same "Your firmware is not supported..." error message again and again.
Details:
AP: I9505XXUEMJ7
CP: I9505XXUEMJ7
CSC: I9505BTUEMJ8
Current binary: Samsung Official
System status: Official
Later on 2nd try:
AP: I9505XXUEMJ7
CP: I9505XXUEMJ8
CSC: I9505BTUEMJ8
Current binary: Samsung Official
System status: Official
So far after trying to help my problem with Google all I got, that I9505XXUEMJ7+I9505XXUEMJ7+I9505BTUEMJ8 is the latest official state and BTU is for the UK.
If someone could explain what is wrong here, I would be very happy.
Thanks.
Thread says the same, that I`m using the correct version
http://forum.xda-developers.com/showthread.php?t=2265477
Is my question so stupid or is it an unique problem that I have so no one will reply?
Maybe I'm missing something here but have you reverted to stock, stock recovery and Triangle Away first. You cannot receive OTA updates or Kies if your device is rooted or has a custom recovery etc...
Yes, Triangle away done, stock rom, stock recovery.
Cool, is BTU the correct firmware for you? Are you on a different carrier there? Can you flash the stock ROM you want through ODIN? (gotta run for lunch but I'm sure someone better than I will help)
restock
put phone into download mode
open kies select firmware upgrade initialisation
enter model number and serial number in capitals
make sure both are correct you can find it on the box or under the battery.
Thanks everyone, I`m gonna do it all over again this evening. BTU is correct for me, its unbranded gsm unlocked phone from UK.
Edit: Boring day in job here.. redone the whole thing and it works now.
Thank you everyone, again.

[Solved]Unable to OTA/Kies any updates GT-i9500

I recently purchased another GT-i9500 factory unlocked version and noticed that it is still on an earlier edition of 4.2.2. I plugged it into Kies and it tells me that the phone does not support initialization. I tried the OTA route and it tells me that the phone has the most current software.
I am on:
AP: I9500XXUBMEA
CP: I9500XXUBMEA
CSC: I9500OJVBMEA
There are two more updates listed on sammobile:
Country/Carrier Date Version PDA
United Arab Emirates 2013 October 4.3 I9500XXUEMJ5
United Arab Emirates 2013 July 4.2.2 I9500XXUBMG9
United Arab Emirates 2013 June 4.2.2 I9500XXUBMEA
I would at least like to get it up to XXUBMG9 as that was a much smoother experience on my previous i9500 than I am having on this phone with XXUBMEA.
Oddly enough the only difference in the phones is that one was white and this one is blue. The region was the same, but this phone refuses to update via official channels. The white one had no problems at all.
I am not sure if I want to go all the way to 4.3 as it seems like a mixed experience between users. It reminds me very much of the whole GT-i9100 upgrade to ICS debacle.
I am very familiar with Odin if that is my only route the only thing I would like to see is that I do not trigger any of the warranty counters.
CreekDirt said:
I recently purchased another GT-i9500 factory unlocked version and noticed that it is still on an earlier edition of 4.2.2. I plugged it into Kies and it tells me that the phone does not support initialization. I tried the OTA route and it tells me that the phone has the most current software.
I am on:
AP: I9500XXUBMEA
CP: I9500XXUBMEA
CSC: I9500OJVBMEA
There are two more updates listed on sammobile:
Country/Carrier Date Version PDA
United Arab Emirates 2013 October 4.3 I9500XXUEMJ5
United Arab Emirates 2013 July 4.2.2 I9500XXUBMG9
United Arab Emirates 2013 June 4.2.2 I9500XXUBMEA
I would at least like to get it up to XXUBMG9 as that was a much smoother experience on my previous i9500 than I am having on this phone with XXUBMEA.
Oddly enough the only difference in the phones is that one was white and this one is blue. The region was the same, but this phone refuses to update via official channels. The white one had no problems at all.
I am not sure if I want to go all the way to 4.3 as it seems like a mixed experience between users. It reminds me very much of the whole GT-i9100 upgrade to ICS debacle.
I am very familiar with Odin if that is my only route the only thing I would like to see is that I do not trigger any of the warranty counters.
Click to expand...
Click to collapse
Where did you buy? Even if you have never flashed JB4.3 or it is with 4.2.2 yet, make sure and check if waranty bit is allowed and it is not set to 1 (start in download mode). I mean, I got that message once I updated to 4.3 and get warranty bit to 1... Just to be sure the phone is not manipulated before buying...
jaswinky said:
Where did you buy? Even if you have never flashed JB4.3 or it is with 4.2.2 yet, make sure and check if waranty bit is allowed and it is not set to 1 (start in download mode). I mean, I got that message once I updated to 4.3 and get warranty bit to 1... Just to be sure the phone is not manipulated before buying...
Click to expand...
Click to collapse
I purchased the phone in Azerbaijan. They come from Dubai.
The phone has a factory status.
The binary shows official (via download mode) and the device status shows official as well in the Settings, About section.
It might be the problem with CSC.
Try to change your CSC to your corresponding country code, then wipe cache, install any Firmware (based on your country), then also wipe cache.
Now you will get OTA. Good luck
Ajith Roy said:
It might be the problem with CSC.
Try to change your CSC to your corresponding country code, then wipe cache, install any Firmware (based on your country), then also wipe cache.
Now you will get OTA. Good luck
Click to expand...
Click to collapse
The CSC matches the United Arab Emirates CSC: XSG. In recovery mode it shows CSC: XSG Multicsc
It doesn't really matter which firmware I use as long as it has English in the language options. There isn't a firmware for the United States for the i9500...only for the branded models from AT&T, Verizon, etc. I travel so I always use the international versions of Sammy's phones.
The only thing I am curious about is that if I use Odin to install "United Arab Emirates 2013 July 4.2.2 I9500XXUBMG9" is it going to make the phone show as Unofficial?
CreekDirt said:
The only thing I am curious about is that if I use Odin to install "United Arab Emirates 2013 July 4.2.2 I9500XXUBMG9" is it going to make the phone show as Unofficial?
Click to expand...
Click to collapse
I think it won't show as UnOfficial but am not much sure.
One thing i can assure is, if you are staying in USA and using UAE FW, you won't get any OTA's..
Can I flash an update through the stock recovery?
CreekDirt said:
Can I flash an update through the stock recovery?
Click to expand...
Click to collapse
MEA (XSG) firmware is not supported by kies.
if everything is official, it must take the OTA, try to reset the phone and check the ota update
samersh72 said:
MEA (XSG) firmware is not supported by kies.
if everything is official, it must take the OTA, try to reset the phone and check the ota update
Click to expand...
Click to collapse
I have tried several times to get the OTA to arrive by factory restoring the phone from inside of the Settings app and also via recovery mode. I was discussing this with a friend and he checked his i9500 and it showed him as having 4.3 available to download. Same phone, same regions, same geo-location.
After a little bit of Googling I have finally been able to make my phone update Over The Air.
1. Put your phone into Airplane Mode.
2. Navigate to Settings, More, Applications, swipe (from right to left) over to All.
3. Scroll down to Google Services Framework. Select it.
4. Select Force Stop.
5. Select Clear Data.
6. Select Clear Cache (would not let me, but might work for you).
7. Turn on your Wifi with the Airplane Mode still enabled.
8. Navigate to Settings, More, About Device, Software Update. Select it.
9. Select Update (Check for Updates).
10. Install the now available firmware OTA.
Don't forget to disable Airplane Mode when the phone reboots from applying the OTA. I am now on XXUBMG9. Finally.
So out of curiosity I tried to see if the 4.3 was available to me since I was able to force the second 4.2.2 update and low and behold I cannot get it to acknowledge that a 4.3 update is available (even though it has been officially released). I tried forcing it once again using the same method as before to no avail. I have a Note 3 arriving tomorrow and will probably sell this one down the road.

[Q] can't update my phone to 4.3

Good day, my I9505 won't update to 4.3 via OTA. Still stuck to 4.2.2
i dont know what's causing this problem. Im from south east asia and 4.3 update was released last year. checked my devices if it's rooted, installed root checker *deivice does not have proper root access*. How can i tell my device if it's rooted or not? Can you tell me what's causing this problem? Is it region locked? Newbie here.
Pls help! Thanks!
bogart26 said:
Good day, my I9505 won't update to 4.3 via OTA. Still stuck to 4.2.2
i dont know what's causing this problem. Im from south east asia and 4.3 update was released last year. checked my devices if it's rooted, installed root checker *deivice does not have proper root access*. How can i tell my device if it's rooted or not? Can you tell me what's causing this problem? Is it region locked? Newbie here.
Pls help! Thanks!
Click to expand...
Click to collapse
Try using Kies PC software to update. It will let you know if your phone has been modified and refuse to update
JohnnyInBriz said:
Try using Kies PC software to update. It will let you know if your phone has been modified and refuse to update
Click to expand...
Click to collapse
thanks for the reply. Used Kies and this message showed up " Your device's current firmware version is not supported to update firmrware via Kies" CURRENT FIRMWARE VERSION: PDA: MEA/ PHONE: MEA/ CSC: MEA(DBT)
searched the version of my phone here is the list:
AP: I9505XXUBMEA
CP: I9505XXUBMEA
CSC: I9505OXABMEA
my device status is Official...
is there any conflict on the version of my phone? actually Im the 2nd owner of the phone, don't know what the 1st owner did to it (modification or anything...) and where the phone came from. MANY THANKS!
i don't have any knowledge on rooting a phone.
bogart26 said:
thanks for the reply. Used Kies and this message showed up " Your device's current firmware version is not supported to update firmrware via Kies" CURRENT FIRMWARE VERSION: PDA: MEA/ PHONE: MEA/ CSC: MEA(DBT)
searched the version of my phone here is the list:
AP: I9505XXUBMEA
CP: I9505XXUBMEA
CSC: I9505OXABMEA
my device status is Official...
is there any conflict on the version of my phone? actually Im the 2nd owner of the phone, don't know what the 1st owner did to it (modification or anything...) and where the phone came from. MANY THANKS!
Click to expand...
Click to collapse
It came from germany so feel free to download the file from here ,But the best thing you can do is flash a pre-rooted 4.2.2 rom man then flash any 4.3 custom rom you like just to avoid that Knox Warranty Void , so incase you got a problem later you can just go back to 4.2.2 but this is up to you.
Repulsa said:
It came from germany
thanks! so if my phone came from Germany, there is no way I cant update my phone via OTA and Kies because now the phone is now in Philippines? pls enlighten me on this.
I have no knowledge on flashing nor rooting a phone, can you give me step by step instructions? or is there any other way to update my phone officially? (requires no rooting or flashing) THANKS!
Click to expand...
Click to collapse

Keep restarting after update

Update note 3 smn900p threw klies now all it does is restart over and over how do I unistall go back to old update
stcspiderman said:
Update note 3 smn900p threw klies now all it does is restart over and over how do I unistall go back to old update
Click to expand...
Click to collapse
You have upgraded from which firmware to which firmware ?
Have you tried to do factory reset from stock recovery ?
If you are upgrading from KK to KK, the only possible way to downgrade is through ODIN flashing.
But it might not work if you have upgraded the bootloader (if on N9005 - my device), but N900P I have no idea (might work).
antique_sonic said:
You have upgraded from which firmware to which firmware ?
Have you tried to do factory reset from stock recovery ?
If you are upgrading from KK to KK, the only possible way to downgrade is through ODIN flashing.
But it might not work if you have upgraded the bootloader (if on N9005 - my device), but N900P I have no idea (might work).
Click to expand...
Click to collapse
Not even sure what it upgraded to I du=id do factory reset still samething
stcspiderman said:
Not even sure what it upgraded to I du=id do factory reset still samething
Click to expand...
Click to collapse
in that case, go to samfirmware, and download the latest firmware for N900P, and flash it through ODIN. Actually very seldom update through KIES / Software update (from device) will cause a bootloop, unless during the download, there's a network disruption.
the latest should be NC5 for SPRINT (based on your device you mentioned N900P).
Model: SM-N900P
Model name: GALAXY Note 3
Country: Spint (cdma)
Version: Android 4.4.2
Changelist: 951486
Build date: Tue, 18 Mar 2014 05:18:12 +0000
Product Code: SPR
PDA: N900PVPUCNC5
CSC: N900PSPTCNC5
MODEM: N900PVPUCNC5

[Q] Update Problem (Still 4.3)

Hello
Since the release of kitkat I haven't been able to able update my device and I still have 4.3 version of android on my Note 3 SM-N9005.
Whenever I check for updates it says I have the latest and with kies it says the same thing or says SM-N9005 won't initialize. I heard that I can update manually with odin but I had some questions and fears:
First of all will flashing with odin trigger my knox counter and make it 0x1? I have the Knox app too and working with it keeping my secret information in it.
The other and the most important problem I have is that which frimware should I download? my baseband version is XXUBMI6, and my region (which I checked it from /system/csc/sales_code.dat) is XSI. I am a bit confused with all this stuff and don't know what to do
Thanks in advance for your help please tell me what to do.
mehrdady said:
Hello
Since the release of kitkat I haven't been able to able update my device and I still have 4.3 version of android on my Note 3 SM-N9005.
Whenever I check for updates it says I have the latest and with kies it says the same thing or says SM-N9005 won't initialize. I heard that I can update manually with odin but I had some questions and fears:
First of all will flashing with odin trigger my knox counter and make it 0x1? I have the Knox app too and working with it keeping my secret information in it.
The other and the most important problem I have is that which frimware should I download? my baseband version is XXUBMI6, and my region (which I checked it from /system/csc/sales_code.dat) is XSI. I am a bit confused with all this stuff and don't know what to do
Thanks in advance for your help please tell me what to do.
Click to expand...
Click to collapse
1. Flashing the correct firmware for your device via ODIN DON'T trig KNOX counter. Be relaxed.
2. One of the best method for know your CSC (code of country) is rebooting in STOCK RECOVERY and look close the text: "Applied the CSC-code: XXX" like in the pic attached.
mehrdady said:
Hello
Since the release of kitkat I haven't been able to able update my device and I still have 4.3 version of android on my Note 3 SM-N9005.
Whenever I check for updates it says I have the latest and with kies it says the same thing or says SM-N9005 won't initialize. I heard that I can update manually with odin but I had some questions and fears:
First of all will flashing with odin trigger my knox counter and make it 0x1? I have the Knox app too and working with it keeping my secret information in it.
The other and the most important problem I have is that which frimware should I download? my baseband version is XXUBMI6, and my region (which I checked it from /system/csc/sales_code.dat) is XSI. I am a bit confused with all this stuff and don't know what to do
Thanks in advance for your help please tell me what to do.
Click to expand...
Click to collapse
- Flashing the stock firmware via Odin will not trip the Knox counter, nor erasing your data.
- To find and download the correct firmware for your device:
Open Phone INFO ★Samsung★ app > Menu > 'Firmware Browser'.
The latest one will be on the top of the list.
vndnguyen said:
- Flashing the stock firmware via Odin will not trip the Knox counter, nor erasing your data.
- To find and download the correct firmware for your device:
The latest one will be on the top of the list.
Click to expand...
Click to collapse
Thank you for your help i installed the app and checked it the part you told (firmware browser)
at the top was a firmware with this info:
Model: SM-N9005
Model name: GALAXY Note 3 LTE
Country: United Arab Emirates
Version: Android 4.4.2
Changelist: 1955971
Build date: Tue, 28 Oct 2014 12:20:40 +0000
Product Code: XSI
PDA: N9005XXUGNJ2
CSC: N9005OJVGNH2
MODEM: N9005XXUGNG1
Im downloading it and going to flash it using the instruction written on the sammobile website, will flashing this firmware erase my apps? and I have seen some people that after using this method of flashing their device has lost connection of wifi and cell connection, what if I get this problem too?
mehrdady said:
Thank you for your help i installed the app and checked it the part you told (firmware browser)
at the top was a firmware with this info:
Model: SM-N9005
Model name: GALAXY Note 3 LTE
Country: United Arab Emirates
Version: Android 4.4.2
Changelist: 1955971
Build date: Tue, 28 Oct 2014 12:20:40 +0000
Product Code: XSI
PDA: N9005XXUGNJ2
CSC: N9005OJVGNH2
MODEM: N9005XXUGNG1
Im downloading it and going to flash it using the instruction written on the sammobile website, will flashing this firmware erase my apps? and I have seen some people that after using this method of flashing their device has lost connection of wifi and cell connection, what if I get this problem too?
Click to expand...
Click to collapse
Flashing a stock firmware via Odin will not erase your apps.
I personally doesn't face with wifi and cell connection.

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