[Q] can't update my phone to 4.3 - Galaxy S 4 Q&A, Help & Troubleshooting

Good day, my I9505 won't update to 4.3 via OTA. Still stuck to 4.2.2
i dont know what's causing this problem. Im from south east asia and 4.3 update was released last year. checked my devices if it's rooted, installed root checker *deivice does not have proper root access*. How can i tell my device if it's rooted or not? Can you tell me what's causing this problem? Is it region locked? Newbie here.
Pls help! Thanks!

bogart26 said:
Good day, my I9505 won't update to 4.3 via OTA. Still stuck to 4.2.2
i dont know what's causing this problem. Im from south east asia and 4.3 update was released last year. checked my devices if it's rooted, installed root checker *deivice does not have proper root access*. How can i tell my device if it's rooted or not? Can you tell me what's causing this problem? Is it region locked? Newbie here.
Pls help! Thanks!
Click to expand...
Click to collapse
Try using Kies PC software to update. It will let you know if your phone has been modified and refuse to update

JohnnyInBriz said:
Try using Kies PC software to update. It will let you know if your phone has been modified and refuse to update
Click to expand...
Click to collapse
thanks for the reply. Used Kies and this message showed up " Your device's current firmware version is not supported to update firmrware via Kies" CURRENT FIRMWARE VERSION: PDA: MEA/ PHONE: MEA/ CSC: MEA(DBT)
searched the version of my phone here is the list:
AP: I9505XXUBMEA
CP: I9505XXUBMEA
CSC: I9505OXABMEA
my device status is Official...
is there any conflict on the version of my phone? actually Im the 2nd owner of the phone, don't know what the 1st owner did to it (modification or anything...) and where the phone came from. MANY THANKS!

i don't have any knowledge on rooting a phone.

bogart26 said:
thanks for the reply. Used Kies and this message showed up " Your device's current firmware version is not supported to update firmrware via Kies" CURRENT FIRMWARE VERSION: PDA: MEA/ PHONE: MEA/ CSC: MEA(DBT)
searched the version of my phone here is the list:
AP: I9505XXUBMEA
CP: I9505XXUBMEA
CSC: I9505OXABMEA
my device status is Official...
is there any conflict on the version of my phone? actually Im the 2nd owner of the phone, don't know what the 1st owner did to it (modification or anything...) and where the phone came from. MANY THANKS!
Click to expand...
Click to collapse
It came from germany so feel free to download the file from here ,But the best thing you can do is flash a pre-rooted 4.2.2 rom man then flash any 4.3 custom rom you like just to avoid that Knox Warranty Void , so incase you got a problem later you can just go back to 4.2.2 but this is up to you.

Repulsa said:
It came from germany
thanks! so if my phone came from Germany, there is no way I cant update my phone via OTA and Kies because now the phone is now in Philippines? pls enlighten me on this.
I have no knowledge on flashing nor rooting a phone, can you give me step by step instructions? or is there any other way to update my phone officially? (requires no rooting or flashing) THANKS!
Click to expand...
Click to collapse

Related

Update to FROYO

Hello ALL
I have bought today Samsung Galaxy S I900
PDA:I900XFJM6
Phone:I9000XXJM1
CSC: I9000XFJM4
Its allready have version 2.1 -Update1
How is possible to update to froyo, and how can I know is it factory unlocked or I bought unlocked manuelly one.
Best Regards
It depends on where you bought it
what country you are in
and who the operator is.
More info needed.
Tehpriest said:
It depends on where you bought it
what country you are in
and who the operator is.
More info needed.
Click to expand...
Click to collapse
I bought it in Kosovo, seems it comes from Macedonia
The most common way is to install Samsungs Kies and do an firmware update in the program. This will check automatically whether an update is available for you.
ABundy said:
The most common way is to install Samsungs Kies and do an firmware update in the program. This will check automatically whether an update is available for you.
Click to expand...
Click to collapse
I did check update but message was you have latest update.
I patch registry with kies 1.7 and update to 2.2.1,
After update all went OK.
now I have
PDA: I9000XXJPY
Phone: I9000XXJPY
CSC: I9000XAJPY
Build info: 2010.12
is all OK?

[Q] Kies and OTA

Hi everyone
I wanted to ask you a question.
In short: Are Kies and OTA are connected? I mean if Kies reports it doesn't support my firmware so I won't get OTAs too?
Detailed: I flashed two weeks ago the German stock rom DBT for I9505 (MJ5).
The reason I did that is because I couldn't get updates via Kies with the last firmware, I had:
PDA: ME2, PHONE: ME2, CSC: MDB(BTU)
I understood ME2 stands for Nordic countries and the product code (BTU) is for England so I couldn't get updates through Kies.
I flashed the German stock rom via Odin and all went OK but afterwards when I connected the device to Kies I still had BTU in CSC:
PDA: MJ5, PHONE: MJ5, CSC: MJ5(BTU)
My question is why is it like that? Wasn't the CSC supposed to change to DBT?
And so the main question: Will this interfere me to get OTA updates from Germany when they will be out? Because Kies still keeps saying that it doesn't support my firmware.
Thanks in advance
Meyhemg said:
Hi everyone
I wanted to ask you a question.
In short: Are Kies and OTA are connected? I mean if Kies reports it doesn't support my firmware so I won't get OTAs too?
Detailed: I flashed two weeks ago the German stock rom DBT for I9505 (MJ5).
The reason I did that is because I couldn't get updates via Kies with the last firmware, I had:
PDA: ME2, PHONE: ME2, CSC: MDB(BTU)
I understood ME2 stands for Nordic countries and the product code (BTU) is for England so I couldn't get updates through Kies.
I flashed the German stock rom via Odin and all went OK but afterwards when I connected the device to Kies I still had BTU in CSC:
PDA: MJ5, PHONE: MJ5, CSC: MJ5(BTU)
My question is why is it like that? Wasn't the CSC supposed to change to DBT?
And so the main question: Will this interfere me to get OTA updates from Germany when they will be out? Because Kies still keeps saying that it doesn't support my firmware.
Thanks in advance
Click to expand...
Click to collapse
After flashing MJ5 you made root, right?
jaswinky said:
After flashing MJ5 you made root, right?
Click to expand...
Click to collapse
No, I didn't root it and didn't do anything. So why?
Meyhemg said:
No, I didn't root it and didn't do anything. So why?
Click to expand...
Click to collapse
I have the same, cant go back to XEF
a40 said:
I have the same, cant go back to XEF
Click to expand...
Click to collapse
So my question is will I be able to get OTA with that CSC doesn't match PDA and PHONE?
Meyhemg said:
So my question is will I be able to get OTA with that CSC doesn't match PDA and PHONE?
Click to expand...
Click to collapse
No we need same pda and csc...
Meyhemg said:
No, I didn't root it and didn't do anything. So why?
Click to expand...
Click to collapse
I mean, when I updated to JB4.3 from 4.2.2 and rooted my phone, The knox counter incresed to 0x1; this was the reason I allways have thought OTA and kies updates notifications will never work again.
Anyway, In my case I can no more update by OTA or kies because I rooted the phone in 4.3 (or better, because of the knox counter increasing), but for buckups and so on I can use it normally, except I had to download kies version 3, the only kies version compatible with S4 JB 4.3, maybe you still have kies version 2.

[Q][i9505][Official Firmware] - United Kingdom (BTU)

Hi everyone,
first of all i hope it`s not a double thread, I could not find any BTU discussion of 4.3.
I`m getting really lost in this OTA / Kies compatibility over here..
My S4 was rooted now I`m trying to restore it to official state to make it OTA update compatible again.
The phone was bought in UK, GSM phone.
There was a matching firmware, which should be compatible for updates here, but i keep getting the same "Your firmware is not supported..." error message again and again.
Details:
AP: I9505XXUEMJ7
CP: I9505XXUEMJ7
CSC: I9505BTUEMJ8
Current binary: Samsung Official
System status: Official
Later on 2nd try:
AP: I9505XXUEMJ7
CP: I9505XXUEMJ8
CSC: I9505BTUEMJ8
Current binary: Samsung Official
System status: Official
So far after trying to help my problem with Google all I got, that I9505XXUEMJ7+I9505XXUEMJ7+I9505BTUEMJ8 is the latest official state and BTU is for the UK.
If someone could explain what is wrong here, I would be very happy.
Thanks.
Thread says the same, that I`m using the correct version
http://forum.xda-developers.com/showthread.php?t=2265477
Is my question so stupid or is it an unique problem that I have so no one will reply?
Maybe I'm missing something here but have you reverted to stock, stock recovery and Triangle Away first. You cannot receive OTA updates or Kies if your device is rooted or has a custom recovery etc...
Yes, Triangle away done, stock rom, stock recovery.
Cool, is BTU the correct firmware for you? Are you on a different carrier there? Can you flash the stock ROM you want through ODIN? (gotta run for lunch but I'm sure someone better than I will help)
restock
put phone into download mode
open kies select firmware upgrade initialisation
enter model number and serial number in capitals
make sure both are correct you can find it on the box or under the battery.
Thanks everyone, I`m gonna do it all over again this evening. BTU is correct for me, its unbranded gsm unlocked phone from UK.
Edit: Boring day in job here.. redone the whole thing and it works now.
Thank you everyone, again.

[Q] wrong region !!!

Hi
I install ML2 4.3 (XSP) singapore official on my n9005 , 2 weeks ago ....
but now , when i connect my phone to kies ... kies show me : your firmware cannot update via kies!!! and show me in Parenthesis XTC , but i flash XSP on my phone why???
it means that i can not update OTA ?? or i can just update with WiFi???
many thanks ...
persiansoftware said:
Hi
I install ML2 4.3 (XSP) singapore official on my n9005 , 2 weeks ago ....
but now , when i connect my phone to kies ... kies show me : your firmware cannot update via kies!!! and show me in Parenthesis XTC , but i flash XSP on my phone why???
it means that i can not update OTA ?? or i can just update with WiFi???
many thanks ...
Click to expand...
Click to collapse
What region are you in? -- if you flashed a region you are not in, of course KIES won't work as it's not for your country.
radicalisto said:
What region are you in? -- if you flashed a region you are not in, of course KIES won't work as it's not for your country.
Click to expand...
Click to collapse
Im in iran
wifi update also not work? yes?
but i flash XSP ... but now show the XTC!!!
Why?
persiansoftware said:
Im in iran
wifi update also not work? yes?
but i flash XSP ... but now show the XTC!!!
Why?
Click to expand...
Click to collapse
Dial *#1234# in your keypad and post the output
radicalisto said:
Dial *#1234# in your keypad and post the output
Click to expand...
Click to collapse
AP: N9005XXUDML2
CP: N9005XXUDMJ7
CSC: N9005OLBDMK2
many thanks
persiansoftware said:
AP: N9005XXUDML2
CP: N9005XXUDMJ7
CSC: N9005OLBDMK2
many thanks
Click to expand...
Click to collapse
XTC shown in your KIES should be your version (So I believe) You have flashed a different region, so KIES and OTA won't work for your region at least, the OTA update will come from the region you flashed (in your case Singapore) However if you're rooted etc, you won't be able to receive the OTA update and you'll have to manually download it. I wouldn't worry right now, wait for KK to roll out properly then switch.
radicalisto said:
XTC shown in your KIES should be your version (So I believe) You have flashed a different region, so KIES and OTA won't work for your region at least, the OTA update will come from the region you flashed (in your case Singapore) However if you're rooted etc, you won't be able to receive the OTA update and you'll have to manually download it. I wouldn't worry right now, wait for KK to roll out properly then switch.
Click to expand...
Click to collapse
Thanks... but im not rooted... now can i receive OTA update??
I attach my kies snapshot ....
please tell me about , can i receive OTA updates? or not?
persiansoftware said:
Thanks... but im not rooted... now can i receive OTA update??
I attach my kies snapshot ....
please tell me about , can i receive OTA updates? or not?
Click to expand...
Click to collapse
is here any solution for this problem??
can i receive OTA updates via wireless ?

Update

Hello i have a Samsung galaxy note 3 on three network , i am new to all this and i have googled my question many times only to become more confused. I was curious when my phone will get the lollipop update for uk phone. Future thanks to anyone who can give me any information. P.s im not rooted
zaravacher said:
Hello i have a Samsung galaxy note 3 on three network , i am new to all this and i have googled my question many times only to become more confused. I was curious when my phone will get the lollipop update for uk phone. Future thanks to anyone who can give me any information. P.s im not rooted
Click to expand...
Click to collapse
Hi,
What model of phone do you have? The LTE SM-N9005? If so (and I hope someone could either second this or correct me if i'm wrong) I believe you could flash via odin (and you do not need to be rooted to do this) the lollipop update that O2 has. 5.0 is available for the UK via the sammobile website, so if the basebands remain the same and the phone is the same model, I believe you could just download the 5.0 update from sammobile and flash it via odin.
Since you would be flashing an official version of sammy's rom, you won't need to be rooted, nor have a custom recovery.
Cheers
zaravacher said:
Hello i have a Samsung galaxy note 3 on three network , i am new to all this and i have googled my question many times only to become more confused. I was curious when my phone will get the lollipop update for uk phone. Future thanks to anyone who can give me any information. P.s im not rooted
Click to expand...
Click to collapse
We need know your model and firmware that you are using. Install this APP and add some screenshots here.
reply
Ok phone model is SM-N9005 And firmware is N9005xxugng1
zaravacher said:
Ok phone model is SM-N9005 And firmware is N9005xxugng1
Click to expand...
Click to collapse
so, you are using the sm-n9005, and the firmware u have is the same one as the firmware that the 02 UK version runs in 4.4.2.
Unless I'm mistaken, and if anyone sees I am please correct me, you could flash the 5.0 version with odin for o2 UK. I don't see why it wouldn't work, since it seems you have the same phone and firmware currently in 4.4.2
cheers
zaravacher said:
Ok phone model is SM-N9005 And firmware is N9005xxugng1
Click to expand...
Click to collapse
Your device is using of UK (with CSC: BTU). It still without Lollipop update. I recommend don't flash via ODIN any firmware and wait for future updates (via OTA) if you aren't rooted.
zaravacher said:
Ok phone model is SM-N9005 And firmware is N9005xxugng1
Click to expand...
Click to collapse
You have
Model SM-N9005 Model name GALAXY Note 3 LTE Country United Kingdom Version Android 4.4.2 Changelist 1955971 Build date Mon, 28 Jul 2014 12:56:29 +0000 Product code BTU PDA N9005XXUGNG1 CSC N9005OXAGNJ3
BTU no current update and likely to skip to the next build of Android .
O2 UK firmware can be used on this phone flashed via Odin .
http://www.sammobile.com/firmwares/download/45137/N9005XXUGBOB6_N9005O2UGBOC1_O2U/

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