got a phone from a friend to see if i can recover her data, problem is, the screen is destroyed. she dropped a 3lb defib battery on it and it shattered the screen. the screen does not even light up. i have no idea on what the settings are on the phone(IE debug/mass storage) so is there any way to recover her data for her?
I have run into the same problem with a captivate. The bottom screen doesnt respond so i can unlock it. Is there a way to run the phones with a computer? I just want to recover my pictures.
she could just buy a new screen if the rest of the phone is still intact. http://www.repairsuniverse.com/samsung-fascinate-i500-lcd-touch-screen-replacement.html
What data are you trying to recover? Since some things should be in predictable system directories, you should be able to just pull them with ADB, as long as the phone is powering up. I'd expect you could save contacts and such this way.
Actually, here's a thought. Someone would have to confirm that this would work, but I can't see why it wouldn't. I'm assuming the phone is stock now. Use Odin to flash CWM recovery to it. As long as you know the layout, you should be able to navigate without actually seeing the screen. Maybe using a second phone as a guide. Then you could make a Nandroid backup that would be saved to the SD. It'd be simple to just restore that to another phone.
Hello all,
So, the digitizer of my Nexus 4 broke yesterday
Repairing it looks either expensive, if you buy the new lcd, digitizer, housing and battery altogether, or difficult if you only buy the digitizer and try to dettach the battery and the LCD
So I called LG and they said they fix it for around 120€ and i figured I'd go the easy way
My problem now is the screen is unresponsive, so I can't manipulate the phone. I've been able to mount the "sd" memmory on the computer using face unlock, but my google account and other details will still be there. Is there any way you to wipe the entire phone before sending it to repair?
I think usb debugging is disabled and I have the stock rom and recovery.
Does it work to just disable the access to the nexus from my google account?
I recently was in the same problem as you but all I did was changed my password for my Google account so they couldn't access it. Did you have a pin/password/face unlock turned on if so they would have to know what it was to be able to see what was on your phone. In my letter from LG it said to back up any data as it may be deleted when they fix the phone. But it came back with everything still intact apart from my Gmail/Google settings as nothing synced as I changed the password.
You can lock/unlock the bootloader again, that should wipe it.
zivan56 said:
You can lock/unlock the bootloader again, that should wipe it.
Click to expand...
Click to collapse
But can I do that without using the touchscreen and with USB debugging disabled?
josealb said:
But can I do that without using the touchscreen and with USB debugging disabled?
Click to expand...
Click to collapse
Yes, boot into recovery with power button volume rocker.
Yeah all you need to do is to get into the bootloader and run fastboot oem lock/fastboot oem unlock
well i have a GS5 rooted with alliance rom and safestrap recovery. The screen got a tiny little hairline crack in it but wont turn on. The phone still boots but the screen is dead. The issue is when i try to plug it into my laptop it defaults to verizon installer NOT media device. With out the screen i cant swipe down and change the connection type to acess the internal storage. There is not a lot on there that i want, i was hoping to pull a little bit off, and then wipe it before i have to send it back to the insurance company in a few days. Any way to get it to hook up correctly to my laptops with the screen dead. I am sure i am missing something super simple.
Thanks
evilbeef54 said:
well i have a GS5 rooted with alliance rom and safestrap recovery. The screen got a tiny little hairline crack in it but wont turn on. The phone still boots but the screen is dead. The issue is when i try to plug it into my laptop it defaults to verizon installer NOT media device. With out the screen i cant swipe down and change the connection type to acess the internal storage. There is not a lot on there that i want, i was hoping to pull a little bit off, and then wipe it before i have to send it back to the insurance company in a few days. Any way to get it to hook up correctly to my laptops with the screen dead. I am sure i am missing something super simple.
Thanks
Click to expand...
Click to collapse
So odin doesn't see it, right?
Hi i dropped my phone and the screen is black. I know it still works because the fingerprint still vibrates and the pc still recognizes it via charging method. I have some important photos that i didn't have backed up and now wish to recover. Can somebody show me steps to get into mass storage ?
jronish said:
Hi i dropped my phone and the screen is black. I know it still works because the fingerprint still vibrates and the pc still recognizes it via charging method. I have some important photos that i didn't have backed up and now wish to recover. Can somebody show me steps to get into mass storage ?
Click to expand...
Click to collapse
Did you have USB Debugging enabled in the developer's menu before the screen went black?
Very sadly no I did not. Can I enable it via abd?
jhs39 said:
Did you have USB Debugging enabled in the developer's menu before the screen went black?
Click to expand...
Click to collapse
Very sadly no.... Can I enable it via adb?
jronish said:
Very sadly no.... Can I enable it via adb?
Click to expand...
Click to collapse
Not that I know of. You might want to try Huawei's computer program HiSuite and see if it can connect to your phone without you changing any options on your dead phone screen.
http://consumer.huawei.com/minisite/HiSuite_en/index.html
jhs39 said:
Not that I know of. You might want to try Huawei's computer program HiSuite and see if it can connect to your phone without you changing any options on your dead phone screen.
http://consumer.huawei.com/minisite/HiSuite_en/index.html
Click to expand...
Click to collapse
Thanks I'll try that. Can you pull data from adb?
jronish said:
Thanks I'll try that. Can you pull data from adb?
Click to expand...
Click to collapse
In general, you can. You'd need to have ADB enabled though. You'd use the ADB pull command.
If anything, are you on stock with stock display size? Do you have apps that keep a persistent notification?
If not, I'd say you could try this;
Basically get someone to match your setup. They'd install any apps that you use which use persistent notifications to exactly match your setup. If none, have them take a picture (with an actual camera or another phone) of their 6P with the notification shade pulled down while plugged into a computer. Then another picture after they click "Charging Only" to switch it to MTP. If you can unlock the phone with the fingerprint scanner, and start up top to pull down your shade, you should be able to follow visual queues to enable MTP instead of charge only mode. Then you could at least navigate the folders on the phone and drag and drop your pictures to PC.
Edit: Assuming your screen still responds to touch, but is just black. Didn't see it specified. It's worth a shot.
jronish said:
Hi i dropped my phone and the screen is black. I know it still works because the fingerprint still vibrates and the pc still recognizes it via charging method. I have some important photos that i didn't have backed up and now wish to recover. Can somebody show me steps to get into mass storage ?
Click to expand...
Click to collapse
Hello... Maybe try this app: https://forum.xda-developers.com/showthread.php?t=2786395
Good luck..!
5.1 said:
Hello... Maybe try this app: https://forum.xda-developers.com/showthread.php?t=2786395
Good luck..!
Click to expand...
Click to collapse
Thanks....I will give that a try and report back!
5.1 said:
Hello... Maybe try this app: https://forum.xda-developers.com/showthread.php?t=2786395
Good luck..!
Click to expand...
Click to collapse
RoyJ said:
In general, you can. You'd need to have ADB enabled though. You'd use the ADB pull command.
If anything, are you on stock with stock display size? Do you have apps that keep a persistent notification?
If not, I'd say you could try this;
Basically get someone to match your setup. They'd install any apps that you use which use persistent notifications to exactly match your setup. If none, have them take a picture (with an actual camera or another phone) of their 6P with the notification shade pulled down while plugged into a computer. Then another picture after they click "Charging Only" to switch it to MTP. If you can unlock the phone with the fingerprint scanner, and start up top to pull down your shade, you should be able to follow visual queues to enable MTP instead of charge only mode. Then you could at least navigate the folders on the phone and drag and drop your pictures to PC.
Edit: Assuming your screen still responds to touch, but is just black. Didn't see it specified. It's worth a shot.
Click to expand...
Click to collapse
I am on stock and all that with no persistent notification and have tried to match it exactly with my brothers phone (same) but i don't think touch functions are working....it should be an easy change to switch off of Charging but touch must be down.......!
RoyJ said:
In general, you can. You'd need to have ADB enabled though. You'd use the ADB pull command.
If anything, are you on stock with stock display size? Do you have apps that keep a persistent notification?
If not, I'd say you could try this;
Basically get someone to match your setup. They'd install any apps that you use which use persistent notifications to exactly match your setup. If none, have them take a picture (with an actual camera or another phone) of their 6P with the notification shade pulled down while plugged into a computer. Then another picture after they click "Charging Only" to switch it to MTP. If you can unlock the phone with the fingerprint scanner, and start up top to pull down your shade, you should be able to follow visual queues to enable MTP instead of charge only mode. Then you could at least navigate the folders on the phone and drag and drop your pictures to PC.
Edit: Assuming your screen still responds to touch, but is just black. Didn't see it specified. It's worth a shot.
Click to expand...
Click to collapse
My device doesn't have USB debugging enabled but I can access it via fastboot! What are the chances of pulling images via fastboot?
jronish said:
My device doesn't have USB debugging enabled but I can access it via fastboot! What are the chances of pulling images via fastboot?
Click to expand...
Click to collapse
None, AFAIK.
God you people....if you have TWRP installed as recovery.....do this until it works right...timing is everything...hold the power button down(I know you won't know if/when it powers off) and hold down the volume up and power button when you think it powers up....volume up and power enters recovery directly, not bootloader....then you can connect to computer and transfer as twrp has adb enabled by default
jamescable said:
God you people....if you have TWRP installed as recovery.....do this until it works right...timing is everything...hold the power button down(I know you won't know if/when it powers off) and hold down the volume up and power button when you think it powers up....volume up and power enters recovery directly, not bootloader....then you can connect to computer and transfer as twrp has adb enabled by default
Click to expand...
Click to collapse
No need to be so condescending. Especially since you offered OP a useless tip.
Why? As stated in their 1st post, their fingerprint scanner unlocks the phone. You can't have a fingerprint set without a pin, password or pattern. Since TWRP does not support fingerprint unlock, they would have to manually input their password for TWRP to access their data and have it show on a PC. As mentioned by OP above, the touch screen is non responsive. Meaning they cannot input their credentials to decrypt.
Edit: Just to confirm, I went to recovery and tried myself. Folders will not show up in file explorer on PC until TWRP is unlocked. ADB devices does show device ID as in recovery, but issuing ADB pull commands does not work. I pulled several folders and all I got was empty folders with no files. If they're encrypted (they said stock, so I'm just going to go ahead and assume they are encrypted) with password/pin/pattern (which we've already established is the case) this will not work.
@OP, I'm not sure of a way you'd be able to get into your pictures at present. Maybe someone with more technical knowledge could chime in, but as far as I can see you need to replace your screen. Either send it in to a repair shop, or DIY.
Here's a link for a new 6P screen (this is just the first link I found). Shop around yourself, see if you can find better prices & also be wary of reviews:
https://www.fixez.com/store/more-brands/huawei/huawei-google-nexus-6p
Here's a few how-to links:
https://www.etradesupply.com/blog/how-to-replace-a-cracked-nexus-6p-screen/
https://www.youtube.com/watch?v=D3j79xygFoQ
so i have used a usb-c hub with an hdmi port and usb port - then hook up phone to a monitor (not computer) and i had a pattern lock - it was really annoying as i had to guess where the dots were as the monitor doesnt show you where the dots are - but i used my mouse to unlock it - if you have a number lock it is easier to unlock - as you just makesure numlock is on then type in your passcode - once there you should be able to navigate round your phone using a mouse - turn on debugging and make sure you have the usb connection set to MTP (media transfer protocol) instead of charge only - id also take off all locking mechanisms to make it easier for yourself - then plug it in your pc and transfer all files across
Hello all together,
I have here the Samsung SM-J530F/DS of my father.
After the smartphone was dropped, the display no longer shows anything.
Is there any way to backup the data?
There is no screen lock set up, it would just ask for a pin when restarting (I have the pin).
There are no cloud backups and there is no SD card inserted.
If you can get it to connect to the PC.
If it boots and the touch screen still works, it's in the right usb mode and you can hit the connect popup. That's a lot of if's... if the mobo is undamaged you can try replacing the display.
Had he used a SD card as a data drive for critical data and a good case things be a lot easier.
Yeah, a non-dev user probably didn't have ADB enabled. That makes life more difficult.
If you do get ADB working you can use a screen grabber/poker desktop application.
My AdbGrab.exe (in the sig) will let you grab the screen and mouse click things.
It's slow, but the advantage is that it works on stock, unrooted devices without installing anything.