I am unable to access the google play store while on wifi on my Nexus 6p (stock rom, not rooted). All other internet enabled apps including browsers, Netflix etc seem to be working fine. The strange thing is that the google play store functions properly while on data.
I tried resetting the phone and also have flashed the stock factory image from google with no luck. I have also played with my wireless router settings and was unsuccessful. Has anyone come across this issue on the Nexus 6p? Is there any log file I can look into to see whats going on?
i've noticed an issue similar to this.
sometimes i'll be on the playstore trying to download an app and it wont work. i can browse and look at all the apps, but the download will not work. toggling wifi on/off or just waiting resolves it though.
strange
Related
Ok I have been using the nexus 7 for a few months now, flashing roms no problems. Now all the sudden, ONLY when connected to WIFI, I can browse the internet fine, but once I go to stream video from youtube or download app updates from google play, it hangs indefinitely and either times out or says cant connect to server.. I am also experiencing this on my Galaxy S3 phone. BUT, I am not having ANY problems whatsoever on my laptop (also connected via WIFI) I have all port forwarding to my router for google play, and still no go. Reset router, no go. Turned off all devices and restart them, no go. This is the by far the weirdest problem I think I ever had. Oh I also on both devices cleared the cache of google play and even uninstalled updates so it had to redo itself. STILL, no go. I have stock rom on the phone, and SmoothRom v5.0 on the nexus 7. My girlfriends S3 is untouched in the rooting aspect at all and she is even having update problems... Someone PLEASE help !!!!!
hey there.
i got my N7 from Frys Electronics, dope store.
when i turned on the first time, made all the setup, just that i didnt link my google account, when the setup was complete, i decided to open google play store app, it asked me my google account, so i went thru, existing/mail/password/next ... and the final product was, CANT STABLISH A RELIABLE CONNECTION BLA BLA BLA, all the times i tried, i decided to try in chrome app, got the same issue, maps, settings/accounts, and the same problem.
Wifi was on, connected in a network, but the wifi symbol was gray.
I can surf thru chrome in differents pages also watch videos on youtube app, BUT, facebook and twitter gave me a chrome error, 102, cant stablish connection, as well i tried to signed in google play thru chrome app and i got the same issue, cant stablish connection.
update the google play app thru chrome app dowloading the 4.1.10 apk, and i got the same problem.
im running 4.2.2 stock android system, cant figure it out, whats going on.
My network
adsl company router ---> di link 524, i connected the N7 to both wifi signals and the result was the same cant stablish ñaca ñaca. (wifi gray symbol)
So i wonder: My network is the problem, the N7 is busted up, bugs on android. Please help me out guys.
N7
bootloader lock
unroot
android 4.2.2 stock
like a virgin.
of course im a noob, so i cant paste the youtube video showing the problem.
It's the router that is not allowing the Nexus 7 to connect to Google's servers. So that's why the signal is gray.
Sent from my Nexus 4 using Tapatalk 2
try changing the settings for your wifi network, the try changing the security type
it doesnt work :S
it says "cant establish a reliable connection"
I wasn't sure where to put this, but the issue started with the nexus player, so I figured I'd try here.
My girlfriend and I were watching a TV series on netflix, on my nexus player, when it started having a connection problem. I've had my nexus for about 6 months and have never had an issue with it before.
I can get onto netflix on the nexus player, and browse the titles, but as soon as I try to play something, it tells me my device may not be connected to the internet. If I do the network test, it shows a good test for all 3 netflix servers, and the internet connection. I can watch netflix on my laptop just fine over wifi, but of course, if I try to stream the tab.... it opens the netflix app which says it can't connect. (I tried uninstalling the netflix app and streaming the tab, but it just tells me I need to install the netflix app)
Finally I tried installing netflix on my galaxy S5, and it also wouldn't stream anything, until I turned off wifi.... then it worked fine. I have tried everything I can think of and have read to try to fix this. I've changed my router to send default ISP DNS servers to devices, I've tried setting google DNS servers, I've checked time zone settings, I've cleared netflix app data, I've uninstalled and reinstalled, I've done a factory reset.... nothing will work.
If it's an issue with router settings, I don't understand why it works fine on my laptop. I had made no changes to my network or any of my devices' configuration when it stopped working.
Does anyone have any idea why this would only affect android devices, and only over my wifi? I have no idea what else to try.
mrkmpn said:
I wasn't sure where to put this, but the issue started with the nexus player, so I figured I'd try here.
My girlfriend and I were watching a TV series on netflix, on my nexus player, when it started having a connection problem. I've had my nexus for about 6 months and have never had an issue with it before.
I can get onto netflix on the nexus player, and browse the titles, but as soon as I try to play something, it tells me my device may not be connected to the internet. If I do the network test, it shows a good test for all 3 netflix servers, and the internet connection. I can watch netflix on my laptop just fine over wifi, but of course, if I try to stream the tab.... it opens the netflix app which says it can't connect. (I tried uninstalling the netflix app and streaming the tab, but it just tells me I need to install the netflix app)
Finally I tried installing netflix on my galaxy S5, and it also wouldn't stream anything, until I turned off wifi.... then it worked fine. I have tried everything I can think of and have read to try to fix this. I've changed my router to send default ISP DNS servers to devices, I've tried setting google DNS servers, I've checked time zone settings, I've cleared netflix app data, I've uninstalled and reinstalled, I've done a factory reset.... nothing will work.
If it's an issue with router settings, I don't understand why it works fine on my laptop. I had made no changes to my network or any of my devices' configuration when it stopped working.
Does anyone have any idea why this would only affect android devices, and only over my wifi? I have no idea what else to try.
Click to expand...
Click to collapse
You cleared app data, what about the app cache? Also do you happen to be using a vpn service like unblock-us, I had a similar issue one time when my region had been changed from usa to uk on the website and then it was telling me I couldn't connect. Good luck.
sask3m said:
You cleared app data, what about the app cache? Also do you happen to be using a vpn service like unblock-us, I had a similar issue one time when my region had been changed from usa to uk on the website and then it was telling me I couldn't connect. Good luck.
Click to expand...
Click to collapse
Yeah when you clear data, it also clears the cache. I also uninstalled and reinstalled, and even did factory reset. I'd never had it on my phone until today and no go there... .and like I said, only on WiFi. Yet it works fine on my laptop over WiFi. On my Galaxy S5 it works on cellular fine. This is the weirdest issue I've ever run into.
I've worked as a computer/network tech since 2005, and while I may not be the most knowledgeable guy around, I can usually figure out any network related issue... but I don't know what the difference would be between the android apps and the browser app. I figure if it's not the app it would have to be something with my router/firewall... but I have no idea what.
UPDATE
It's definitely something to do with my router config. I have the same router/access point set up at home as we have at work, and we also have the same internet plan aside from this being a business account. But it's the same ISP, and same Up/Down speed. I just tried it at work over wifi on my phone and it works fine.
It could also be your ISP. Business account traffic is treated differently than residential account.
Ok I got it fixed. I still have no idea what the hell the problem was. I couldn't find any firewall rules that could have caused the issue. Nothing had changed in my set up and it just suddenly stopped working in the middle of watching one day. I considered the ISP being an issue, but my girlfriend also has COX internet, and she had no issues at her house on her blue ray player or phone on her wifi, and like I said before... it still worked on my laptop at home.
I think some kind of bug just popped up in pfsense. I did a factory reset on it and now everything's working fine. Still the weirdest issue I've ever encountered. It still worked fine on my laptop, but not on any android (on wifi), or maybe mobile and not android was the factor? I don't own apple products so I couldn't test that.
Can anyone help.....I'm having this weird issue with my new GS7 Edge. I cannot download google play apps over Wifi but I can over my network. I thought this may just be a home network issue but I am able to browse the web over Wifi on my new phone.
Any ideas?
Edit:
I'm able to download apps fine from my old phone over Wifi
Hi everyone,
I've got a Samsung M30s a month ago, and I never had issues until now.
Google Play Store and Youtube started working very very slowly maybe a week ago, and now they literally do not load anything whenever I am connected to the Wifi.
Both the apps work fine on mobile data, and Youtube works fine when I open it on the Google Chrome app.
I've tried every troubleshooting I found:
-Clearing cache and data from both apps and Google Play Services;
-Resetting the phone;
-Changing the WiFi DNS to Google's parameters (8.8.8.8 and 8.8.4.4);
-Logging in and out of my Google account numerous time, and relogging directly from the Play Store,
-Turning off all data savers option;
-Turning off all battery saving options;
-Disabling IPv4 or IPv6 on the WiFi.
About my wifi: I am using a router that does not belong to me, but it is an hotspot of my home provider (Vodafone) that i can use for free since I am their client on another WiFi at my parents house.
I tried connecting both to the wifi with my log in details directly or using my computer hotspot as a middle point.
I cannot currently go to my parents house to see if the issue persist using a personal wifi connection (as we are on a strict lockdown here in Italy).
The phone is not rooted nor it has the bootloader unblocked, I like modding and have experience with a lot of Samsung devices but I like the Samsung One interface and I don't want to void the warranty so soon.
My current software version is PPR1180610011M307FNXXU2ASL2.
The phone model is SM-M307FN (European version with the Exynos chip).
I am writing here because everything I tried literally hasn't worked and I really don't know what else to do.
Has anybody else experienced this issue?
Try on wifi from another Internet provider
I do not think it is a matter of phone itself
But: how does Youtube work on a laptop connected to same wifi ?
pabgar said:
Try on wifi from another Internet provider
I do not think it is a matter of phone itself
But: how does Youtube work on a laptop connected to same wifi ?
Click to expand...
Click to collapse
That's my question too. For what's worth i tried connecting to a phone hotspot (so internet passing through mobile data) and things still don't work.
Youtube works fine on all laptops i know connected to the wifi.
Also worth nothing: when I change DNS to 8.8.4.4. And 8.8.8.8, the situation goes back to normal for a few minutes and then it slows down again.
Question: does the same issue persist even while using a VPN?
nobody_nowhere said:
Question: does the same issue persist even while using a VPN?
Click to expand...
Click to collapse
Yes to a certain degree. I tried a couple of a vpn with different location (namely USA and other parts of Europe), and the apps did work faster but the issue appeared after a scrolling down the page for a couple of times. I contacted Samsung Support and they told me it is a known issue for a good number of people and that Google is working on it (here's the link to the support Google forum:https://support.google.com/googleplay/thread/40380785?hl=en ).
I guess there'ss nothing to do but to wait.
Martiz said:
Yes to a certain degree. I tried a couple of a vpn with different location (namely USA and other parts of Europe), and the apps did work faster but the issue appeared after a scrolling down the page for a couple of times. I contacted Samsung Support and they told me it is a known issue for a good number of people and that Google is working on it (here's the link to the support Google forum:https://support.google.com/googleplay/thread/40380785?hl=en ).
I guess there'ss nothing to do but to wait.
Click to expand...
Click to collapse
Have never come across such a weird and specific issue, hope they fix it soon
i have a similar issue with google play store.....also i noticed one thing is that even though i have turned on auto updates & am connected to the wifi the entire time(literally) the apps never update on their own....at one point when i checked the apps i had over 30+ apps to update(some of them were system apps)......& yes youtube is lagging for me as well...