I wasn't sure where to put this, but the issue started with the nexus player, so I figured I'd try here.
My girlfriend and I were watching a TV series on netflix, on my nexus player, when it started having a connection problem. I've had my nexus for about 6 months and have never had an issue with it before.
I can get onto netflix on the nexus player, and browse the titles, but as soon as I try to play something, it tells me my device may not be connected to the internet. If I do the network test, it shows a good test for all 3 netflix servers, and the internet connection. I can watch netflix on my laptop just fine over wifi, but of course, if I try to stream the tab.... it opens the netflix app which says it can't connect. (I tried uninstalling the netflix app and streaming the tab, but it just tells me I need to install the netflix app)
Finally I tried installing netflix on my galaxy S5, and it also wouldn't stream anything, until I turned off wifi.... then it worked fine. I have tried everything I can think of and have read to try to fix this. I've changed my router to send default ISP DNS servers to devices, I've tried setting google DNS servers, I've checked time zone settings, I've cleared netflix app data, I've uninstalled and reinstalled, I've done a factory reset.... nothing will work.
If it's an issue with router settings, I don't understand why it works fine on my laptop. I had made no changes to my network or any of my devices' configuration when it stopped working.
Does anyone have any idea why this would only affect android devices, and only over my wifi? I have no idea what else to try.
mrkmpn said:
I wasn't sure where to put this, but the issue started with the nexus player, so I figured I'd try here.
My girlfriend and I were watching a TV series on netflix, on my nexus player, when it started having a connection problem. I've had my nexus for about 6 months and have never had an issue with it before.
I can get onto netflix on the nexus player, and browse the titles, but as soon as I try to play something, it tells me my device may not be connected to the internet. If I do the network test, it shows a good test for all 3 netflix servers, and the internet connection. I can watch netflix on my laptop just fine over wifi, but of course, if I try to stream the tab.... it opens the netflix app which says it can't connect. (I tried uninstalling the netflix app and streaming the tab, but it just tells me I need to install the netflix app)
Finally I tried installing netflix on my galaxy S5, and it also wouldn't stream anything, until I turned off wifi.... then it worked fine. I have tried everything I can think of and have read to try to fix this. I've changed my router to send default ISP DNS servers to devices, I've tried setting google DNS servers, I've checked time zone settings, I've cleared netflix app data, I've uninstalled and reinstalled, I've done a factory reset.... nothing will work.
If it's an issue with router settings, I don't understand why it works fine on my laptop. I had made no changes to my network or any of my devices' configuration when it stopped working.
Does anyone have any idea why this would only affect android devices, and only over my wifi? I have no idea what else to try.
Click to expand...
Click to collapse
You cleared app data, what about the app cache? Also do you happen to be using a vpn service like unblock-us, I had a similar issue one time when my region had been changed from usa to uk on the website and then it was telling me I couldn't connect. Good luck.
sask3m said:
You cleared app data, what about the app cache? Also do you happen to be using a vpn service like unblock-us, I had a similar issue one time when my region had been changed from usa to uk on the website and then it was telling me I couldn't connect. Good luck.
Click to expand...
Click to collapse
Yeah when you clear data, it also clears the cache. I also uninstalled and reinstalled, and even did factory reset. I'd never had it on my phone until today and no go there... .and like I said, only on WiFi. Yet it works fine on my laptop over WiFi. On my Galaxy S5 it works on cellular fine. This is the weirdest issue I've ever run into.
I've worked as a computer/network tech since 2005, and while I may not be the most knowledgeable guy around, I can usually figure out any network related issue... but I don't know what the difference would be between the android apps and the browser app. I figure if it's not the app it would have to be something with my router/firewall... but I have no idea what.
UPDATE
It's definitely something to do with my router config. I have the same router/access point set up at home as we have at work, and we also have the same internet plan aside from this being a business account. But it's the same ISP, and same Up/Down speed. I just tried it at work over wifi on my phone and it works fine.
It could also be your ISP. Business account traffic is treated differently than residential account.
Ok I got it fixed. I still have no idea what the hell the problem was. I couldn't find any firewall rules that could have caused the issue. Nothing had changed in my set up and it just suddenly stopped working in the middle of watching one day. I considered the ISP being an issue, but my girlfriend also has COX internet, and she had no issues at her house on her blue ray player or phone on her wifi, and like I said before... it still worked on my laptop at home.
I think some kind of bug just popped up in pfsense. I did a factory reset on it and now everything's working fine. Still the weirdest issue I've ever encountered. It still worked fine on my laptop, but not on any android (on wifi), or maybe mobile and not android was the factor? I don't own apple products so I couldn't test that.
Related
We have a vibrant and a captivate.. When connected via wifi at home, the market and gmail will not connect, but both phones access the internet just fine otherwise.. They connect fine to the market and gmail using 2G or 3G, or other wifi networks..
Can anyone let me know what settings I might adjust on the router to allow connections to gmail or the market on these phones?
Strange thing is I have exactly the same problem, but this only started yesterday. The days before I was able to download several apps via market over wifi, but as of yesterday I can not even see the home screen when on wifi, no problems when on 3G. Tried opening port 5228 TCP and UDP as suggested in an older thread, but that did not work. Something changed at Google?
Update: problem went away by itself 2 days later.
I9000 stock 2.3.3
We have 3 android phones- all with the same problem.. Router is a Netgear WNR2000v3.
Edit-Reset router and the problem continues...
Check the firewall router
There is no firewall A's far A's I know. Just a wireless DSL and a router, and I have not configured any firewall...I reset the router to factory settings and it still won't work....
Sent from my SGH-T959 using xda premium
Try some other wifi area. Is the problem same or not. Maybe it's good to delete APN from settings and let it configure again.
have you tried paying you're cable bill?
seriously.. the phones all connect via other wifi networks just fine. They connect to this router just fine as well.. All internet connectivity is great except anything to do with google's apps.. youtube, maps, gmail, market.. none will work, but google.com on the browser works fine.
I had this problem 2 days ago. I have searched the web a lot for this problem. Now I found 3 solutions that you may wanna try.
1. Clear cache and reset to factory. Don't skip the sign in on google account. Sign in immediately! (had not worked for me though!)
2. Check your firewall settings. Especially, I used my laptop as a hotspot source with virtual wifi router(ht_tp://ww_w.virtualwifirouter.com/). I have tried connectify and virtual router, but they had problems on my laptop, while VWR is simple and effective! (I still couldn't connect to market and youtube at that moment though! Very very frustrated!)
3. I read someone said he tried to set the parameters of his mobile network manually, and it worked for him. I didn't expect much on this method but did give it a try. OMG! It worked! What's worth to notice is that I found that the instruction provided on my operator's website (Orange.fr) is actually a little bit different from the settings the phone automatically loaded.
3.
Hope it works for you guys!
I had same problem but reset of router helped...
You know what, I think it's the operator or google's dirty trick. For no obvious reason, I am blocked out of market again with wifi. I can surf on porn sites with wifi but no luck on market and google's stuff!
bonedriven said:
I had this problem 2 days ago. I have searched the web a lot for this problem. Now I found 3 solutions that you may wanna try.
1. Clear cache and reset to factory. Don't skip the sign in on google account. Sign in immediately! (had not worked for me though!)
2. Check your firewall settings. Especially, I used my laptop as a hotspot source with virtual wifi router(ht_tp://ww_w.virtualwifirouter.com/). I have tried connectify and virtual router, but they had problems on my laptop, while VWR is simple and effective! (I still couldn't connect to market and youtube at that moment though! Very very frustrated!)
3. I read someone said he tried to set the parameters of his mobile network manually, and it worked for him. I didn't expect much on this method but did give it a try. OMG! It worked! What's worth to notice is that I found that the instruction provided on my operator's website (Orange.fr) is actually a little bit different from the settings the phone automatically loaded.
3.
Hope it works for you guys!
Click to expand...
Click to collapse
One more thing to add: Use static IP address for your wifi connection! Mine was not stable with automatic address!
iflyabeech said:
We have a vibrant and a captivate.. When connected via wifi at home, the market and gmail will not connect, but both phones access the internet just fine otherwise.. They connect fine to the market and gmail using 2G or 3G, or other wifi networks..
Can anyone let me know what settings I might adjust on the router to allow connections to gmail or the market on these phones?
Click to expand...
Click to collapse
Try to forward the ports needed for google, 5228 i think, that helped my cappy a little bit, try clearing all your networks, see if that helps. Google around for captivate wifi problems, hundreds of threads with lots of solutions.
chschris2011 said:
Try to forward the ports needed for google, 5228 i think, that helped my cappy a little bit, try clearing all your networks, see if that helps. Google around for captivate wifi problems, hundreds of threads with lots of solutions.
Click to expand...
Click to collapse
I did try forwarded the ports for one of the phone, problem is there are three.. And port forwarding didn't work, neither did resetting the router, or resetting it to defaults, and they all had a static ip...Still no good..
If familiar with wireshark, try setting up on a computer, connecting to market with phone and see what u get. Maybe packets being blocked, hard to say.
So it seems I cant connect to google servers using my works wifi "grey wifi bars" but im able to use browser and just about everything else. Is there a certain setting or settings that need to be set to connect to them ? I tried stopping and clearing google services framework, reboot but that's a no go. Tried using a static ip still a no go. Also tried playing with different wifi security settings "wpa/wpa2 psk" but nothing seems to work. If i connect to my phone it works perfect as well as at home. Anyone have any suggestions ?
Just guessing.. but it sounds like a security thing with your work network not allowing the connection instead of a tablet problem.Talk to your network guy at work. jmo
I randomly started having this same issue today at home.
All of my other devices are connected to google servers (TF101, GNex) just not my N7. Very strange.
Found the solution to this problem. It looks like since my battery had died, the date and time was reset to December 31,1999 and this was preventing me from connecting to Google servers.
Change to date and time to today and you should immediately connect.
My date is correct so it's gotta be something else maybe a port or something I'm missing I just don't know what. I also when I switch my Nexus to wifi at work it aso happens as well
Sent from my Nexus 7 using xda app-developers app
I just installed a new rom after not using my N7 for a few months. As soon as I used it, it seemed to work fine. Then I tried using an app I downloaded and it said no connection. I tried fixing my connection thinking it was the router. I reset it and started from scratch but still, no connection. My laptop and cell phone wifi worked fine. Then I figured I'd try something. Since the whole time, it said that my connection was perfect and I was a couple feet from the router I decided to try another app. Play Store worked fine. I tried googling the issue in Chrome and I had the search results returned fine. But when you go to a certain site, it says no internet connection. If it helps, the rom is the Penguin Rom 1.1.
That doesn't sound like a WiFi problem.
More likely:
- remote site down
- firewall/NAT issues depending on what your (nefarious?) app does
- DNS black hole (ad blocker?)
- blocking by your ISP? (rarely)
only way to know for sure is to use a packet sniffer or possibly using routers' logging facilities, depending on what it is capable of.
good luck
Hello there all around.
Maybe already someone mentioned earlier...
Can't Downloading some games ( I presume big files) from store, it gives error - waiting for network, or not shown at all progres, or king of pending procedure. I'm feeding shield with Hotspot from phone, but I know definitely my provide have no restrictions, coz downloading constantly torrent, movies, big files etc on pc and phone it self on same network. I tried all kind of tests clear Google play store cash/ data, reset factory device all this things and non of them helps. Should I go and rooted and edit host file or any kind suggestions? Any other suggestions very appreciated.
Sent from my SM-G925K using XDA Free mobile app
I had the EXACT same problem. I was using my phone as a hotspot, and certain apps would download just fine, but one in particular, Minecraft Story Mode, just kept showing "waiting for network". The only way I got through it was to take my Shield to work. I plugged it into my ethernet at the office and it downloaded just fine.
I agree with you that the hotspot shouldn't have anything to do with it, but it seems it does. I tried clearing data in google play, clearing it in google play services, uninstalling updates, etc. In my research I found that when Sprint first rolled out the first 4G network in the U.S., people were having the same problem with the play store. It has to be something about the traffic. The only thing I would suggest is try a VPN with your hotspot if you absolutely can't get to a place with WiFi or ethernet.
bradleyw801 said:
I had the EXACT same problem. I was using my phone as a hotspot, and certain apps would download just fine, but one in particular, Minecraft Story Mode, just kept showing "waiting for network". The only way I got through it was to take my Shield to work. I plugged it into my ethernet at the office and it downloaded just fine.
I agree with you that the hotspot shouldn't have anything to do with it, but it seems it does. I tried clearing data in google play, clearing it in google play services, uninstalling updates, etc. In my research I found that when Sprint first rolled out the first 4G network in the U.S., people were having the same problem with the play store. It has to be something about the traffic. The only thing I would suggest is try a VPN with your hotspot if you absolutely can't get to a place with WiFi or ethernet.
Click to expand...
Click to collapse
Thanks for suggestion, somewhere i had kind of suspicious feeling about that all. Thanks
Sent from my SM-G925K using XDA Free mobile app
For what it's worth, I found some other people having a similar problem. But unlike us, they weren't tethered. https://forums.geforce.com/default/...few-apps-not-installing-waiting-for-network-/
May be a problem with the shield after all...
bradleyw801 said:
For what it's worth, I found some other people having a similar problem. But unlike us, they weren't tethered. https://forums.geforce.com/default/...few-apps-not-installing-waiting-for-network-/
May be a problem with the shield after all...
Click to expand...
Click to collapse
My opinion - shield native os...
Sent from my SM-G925K using XDA Free mobile app
Not sure if it's connected but the same thing happens on my Sony 2015 Android TV (permanently connected via cable to a perfectly working NAT router). The Play app received a major redesign recently but still seems to have its quirks.
The thread /r/AndroidTV/comments/3r572z mentions it as a bug in the latest play store build.
I had this problem since the start its only app over 50mb, then it was 60mb after an update, now with the new revamped play store for ATV the problem is fixed, for me at least
this update http://www.googlewatchblog.de/wp-content/uploads/android-tv-neu.jpg
Hi everyone,
I've got a Samsung M30s a month ago, and I never had issues until now.
Google Play Store and Youtube started working very very slowly maybe a week ago, and now they literally do not load anything whenever I am connected to the Wifi.
Both the apps work fine on mobile data, and Youtube works fine when I open it on the Google Chrome app.
I've tried every troubleshooting I found:
-Clearing cache and data from both apps and Google Play Services;
-Resetting the phone;
-Changing the WiFi DNS to Google's parameters (8.8.8.8 and 8.8.4.4);
-Logging in and out of my Google account numerous time, and relogging directly from the Play Store,
-Turning off all data savers option;
-Turning off all battery saving options;
-Disabling IPv4 or IPv6 on the WiFi.
About my wifi: I am using a router that does not belong to me, but it is an hotspot of my home provider (Vodafone) that i can use for free since I am their client on another WiFi at my parents house.
I tried connecting both to the wifi with my log in details directly or using my computer hotspot as a middle point.
I cannot currently go to my parents house to see if the issue persist using a personal wifi connection (as we are on a strict lockdown here in Italy).
The phone is not rooted nor it has the bootloader unblocked, I like modding and have experience with a lot of Samsung devices but I like the Samsung One interface and I don't want to void the warranty so soon.
My current software version is PPR1180610011M307FNXXU2ASL2.
The phone model is SM-M307FN (European version with the Exynos chip).
I am writing here because everything I tried literally hasn't worked and I really don't know what else to do.
Has anybody else experienced this issue?
Try on wifi from another Internet provider
I do not think it is a matter of phone itself
But: how does Youtube work on a laptop connected to same wifi ?
pabgar said:
Try on wifi from another Internet provider
I do not think it is a matter of phone itself
But: how does Youtube work on a laptop connected to same wifi ?
Click to expand...
Click to collapse
That's my question too. For what's worth i tried connecting to a phone hotspot (so internet passing through mobile data) and things still don't work.
Youtube works fine on all laptops i know connected to the wifi.
Also worth nothing: when I change DNS to 8.8.4.4. And 8.8.8.8, the situation goes back to normal for a few minutes and then it slows down again.
Question: does the same issue persist even while using a VPN?
nobody_nowhere said:
Question: does the same issue persist even while using a VPN?
Click to expand...
Click to collapse
Yes to a certain degree. I tried a couple of a vpn with different location (namely USA and other parts of Europe), and the apps did work faster but the issue appeared after a scrolling down the page for a couple of times. I contacted Samsung Support and they told me it is a known issue for a good number of people and that Google is working on it (here's the link to the support Google forum:https://support.google.com/googleplay/thread/40380785?hl=en ).
I guess there'ss nothing to do but to wait.
Martiz said:
Yes to a certain degree. I tried a couple of a vpn with different location (namely USA and other parts of Europe), and the apps did work faster but the issue appeared after a scrolling down the page for a couple of times. I contacted Samsung Support and they told me it is a known issue for a good number of people and that Google is working on it (here's the link to the support Google forum:https://support.google.com/googleplay/thread/40380785?hl=en ).
I guess there'ss nothing to do but to wait.
Click to expand...
Click to collapse
Have never come across such a weird and specific issue, hope they fix it soon
i have a similar issue with google play store.....also i noticed one thing is that even though i have turned on auto updates & am connected to the wifi the entire time(literally) the apps never update on their own....at one point when i checked the apps i had over 30+ apps to update(some of them were system apps)......& yes youtube is lagging for me as well...