Ok I have been using the nexus 7 for a few months now, flashing roms no problems. Now all the sudden, ONLY when connected to WIFI, I can browse the internet fine, but once I go to stream video from youtube or download app updates from google play, it hangs indefinitely and either times out or says cant connect to server.. I am also experiencing this on my Galaxy S3 phone. BUT, I am not having ANY problems whatsoever on my laptop (also connected via WIFI) I have all port forwarding to my router for google play, and still no go. Reset router, no go. Turned off all devices and restart them, no go. This is the by far the weirdest problem I think I ever had. Oh I also on both devices cleared the cache of google play and even uninstalled updates so it had to redo itself. STILL, no go. I have stock rom on the phone, and SmoothRom v5.0 on the nexus 7. My girlfriends S3 is untouched in the rooting aspect at all and she is even having update problems... Someone PLEASE help !!!!!
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Hello,
I bought a Nexus Q off eBay and it came in today. I got it plugged in to my TV but after the setup was completed, I'm unable to connect to the device through both my phone and tablet. The TV just outputs a blue circle. In the Nexus Q app, it has "Living Room" and underneath "Not available". When I try the "Update Network" option, it's unable to find it via Bluetooth although it sees it in the bluetooth device list as "3 Nexus Q" (#0099cc-#0099cc)
My phone is a Samsung Galaxy S3 running CM10.0.0 and my tablet is an Asus Transformer tf101 stock image (v4.0.1 iirc). I've even reset my router, an Asus RT-N12B1.
I've tried flashing with the factory image provided here developers.google.com/android/nexus/images#tungsten
and still nothing. I can reinstall the app and factory reset the device and go through the setup successfully, but once it's done, it doesn't see it.
Does anyone have any suggestions? Did I just buy a pretty paperweight?
Did you happen to try and reset the Q power the orb on and place your palm over the touch sensor. The ring should turn red hold your hand on it until the ring turns blue and release. It should now be reset to factory setting and you can try and repair with the phone.
Sent from my Nexus 7 using xda app-developers app
Yep, I've done that. I'm going to take it to work to see if it's my WiFi to rule one more thing out.
EDIT: Tested at work on a different WiFi and it's the same result.
I had this same issue.
I fixed it by removing the device from my account via the app on my phone or tablet.
A simple reset of the app won't remove it since it is tied to your Google account.
After successfully removing the Q from my account, I cleared data for the app, and restarted my device.
Before I repaired it to the Q, I preformed a reset on the Q by placing my hand over it and plugging in the power cord.
Lastly I repaired the Q with my device as if it was a brand new device.
I noticed that there were problems if trying to do an initial pair with 5GHz WiFi. I had my phone connected to the 2.4GHz band when I pro formed the pair.
I don't believe the Q supports the 5GHz band, so don't try to pair with it.
You can shift to it on your phone or tablet after you pair, but if you don't have a 2.4GHz network connected to the Q, it won't see your devices once paired.
matty3f said:
Hello,
I bought a Nexus Q off eBay and it came in today. I got it plugged in to my TV but after the setup was completed, I'm unable to connect to the device through both my phone and tablet. The TV just outputs a blue circle. In the Nexus Q app, it has "Living Room" and underneath "Not available". When I try the "Update Network" option, it's unable to find it via Bluetooth although it sees it in the bluetooth device list as "3 Nexus Q" (#0099cc-#0099cc)
My phone is a Samsung Galaxy S3 running CM10.0.0 and my tablet is an Asus Transformer tf101 stock image (v4.0.1 iirc). I've even reset my router, an Asus RT-N12B1.
I've tried flashing with the factory image provided here developers.google.com/android/nexus/images#tungsten
and still nothing. I can reinstall the app and factory reset the device and go through the setup successfully, but once it's done, it doesn't see it.
Does anyone have any suggestions? Did I just buy a pretty paperweight?
Click to expand...
Click to collapse
Some routers have a firewall built in that doesn't allow devices to talk to each other through the router, which the Q requires. I can also set mine up at work, but because of this firewall (which most workplaces implement) i couldn't actually play with the Q. Are you familiar with the "ping" command? In your tablet and your phone you should be able to find your ip addresses, hopefully something like 192.168.1.102. if you get an app from the market (terminal emulator will do i believe) try pinging one device from the other. Even if its successful you shouldn't see anything on the pinged device, just a response from the pinged device on your pinging device. If this says "response timed out" or something similar your devices cannot see each other across your wifi, and thusly not see each other once the bluetooth connection is terminated after initial set up.
If that doesn't work I'll buy it
brain dump on Q connectivity
Connectivity is a problem with the Q no question - but once you finally get it connection it's fine. I have 2 of them, and one seems to work much better than the other for some reason.
Here are some things I've done to troubleshoot these issues (some of this may be completely unnecessary but it works for me)
1 - Completely uninstall music, youtube, play movies, and nexus q app from your phone. It seems like this actually has some impact although I'm not sure why.
2 - Factory reset the Q - do this by placing your hand over it and then unplug and plug the q back in. Eventually it will do a factory reset.
3 - Check if your router supports DD-WRT by typing your model number in here: http://www.dd-wrt.com/site/support/router-database
If it does flash it! This was the single biggest improvement in connectivity I observed but this might just be an issue with my specific router.
4 - Try again and again and again. I've seen it not connect to the Q the first 25 times and then suddenly work. Ridiculous.
A note on DD-WRT - I am using a DLink DIR-615. I constantly have connection issues and also 'there was a problem with the network' when trying to play youtube videos at times. I tried tweaking settings in the router for hours and finally flashed DDWRT on my router. As soon as I did, the network connection errors went away and it seems to have made connectivity much better as well.
It's working! Thanks, everyone!
I flashed DD-WRT on my router, something I've been meaning to do for a while. I uninstalled the Nexus Q, Google Video and Music apps, and the updates for Market and Play Services on my phone. Factory-reset the Nexus Q and finally reinstalled just Nexus Q app, and let it prompt me to install the other apps. It worked the first time. I'm certain it was the router firmware as I've done everything else before.
I'm having similar issues. I've been trouble shooting now for a few hours and I have a headache from it all. Factory resets, uninstalls, nothing. I download terminal emulator to ping a packet and it looks good.
Sometimes the "My Home" collection is found sometime it's unavailable. When it's showing unavailable I click on the notice, and then click more, and it immediately says "the collection has been found on the network".
My bedroom nexus q is not available. I hate networking ****. I'm beginning to understand why they killed this thing, it's a shame it looks so beautiful.
Well I called the nexus support hotline, and they are all but incompetent. "If you tried a master reset and it's still not working the unit must be defective." The guy also tried to tell me the "My Home" collection was my wifi. I'm thinking about just throwing it back on ebay.
gunsarebad said:
I'm having similar issues. I've been trouble shooting now for a few hours and I have a headache from it all. Factory resets, uninstalls, nothing. I download terminal emulator to ping a packet and it looks good.
Sometimes the "My Home" collection is found sometime it's unavailable. When it's showing unavailable I click on the notice, and then click more, and it immediately says "the collection has been found on the network".
My bedroom nexus q is not available. I hate networking ****. I'm beginning to understand why they killed this thing, it's a shame it looks so beautiful.
Click to expand...
Click to collapse
what kind of reset? holding the mute during startup or just from the app?
animal24 said:
what kind of reset? holding the mute during startup or just from the app?
Click to expand...
Click to collapse
Both. I finally tried a cheap ass router and I no longer have any issues.
gunsarebad said:
Both. I finally tried a cheap ass router and I no longer have any issues.
Click to expand...
Click to collapse
Oh well.:angel:
hey there.
i got my N7 from Frys Electronics, dope store.
when i turned on the first time, made all the setup, just that i didnt link my google account, when the setup was complete, i decided to open google play store app, it asked me my google account, so i went thru, existing/mail/password/next ... and the final product was, CANT STABLISH A RELIABLE CONNECTION BLA BLA BLA, all the times i tried, i decided to try in chrome app, got the same issue, maps, settings/accounts, and the same problem.
Wifi was on, connected in a network, but the wifi symbol was gray.
I can surf thru chrome in differents pages also watch videos on youtube app, BUT, facebook and twitter gave me a chrome error, 102, cant stablish connection, as well i tried to signed in google play thru chrome app and i got the same issue, cant stablish connection.
update the google play app thru chrome app dowloading the 4.1.10 apk, and i got the same problem.
im running 4.2.2 stock android system, cant figure it out, whats going on.
My network
adsl company router ---> di link 524, i connected the N7 to both wifi signals and the result was the same cant stablish ñaca ñaca. (wifi gray symbol)
So i wonder: My network is the problem, the N7 is busted up, bugs on android. Please help me out guys.
N7
bootloader lock
unroot
android 4.2.2 stock
like a virgin.
of course im a noob, so i cant paste the youtube video showing the problem.
It's the router that is not allowing the Nexus 7 to connect to Google's servers. So that's why the signal is gray.
Sent from my Nexus 4 using Tapatalk 2
try changing the settings for your wifi network, the try changing the security type
it doesnt work :S
it says "cant establish a reliable connection"
ok guys so this might get a little confusing but please bear with me, ive just moved house and with i had to switch from virgin media to BT for my internet which got turned on to day but now i cant update or download any apps from the play store while connected to my internet (i have the new bt home hub 4 if that helps) but if i connect to my neighbors bt open zone all apps download and update just fine?? ive tried rebooting my rooter, removing my gmail account and re adding it and clearing the data from the market too, but it isnt just my t300 it my nexus 7 and my wifes nexus 7 and my htc sensation too, there all doing the same thing.
edit:i just checked my phone and google chrome updated but nothing else so i checked my tf300 and that will update chrome too but no others apps that ive tried will update or download?? any ideas what would be causing this
I think I would go to my neighbor and compare settings. What is a hub 4? Do you have a separate router or is it built-in to the hub 4? Since all your devices work with your neighbor's wifi it points to a router issue on your end. Can you browse the internet with Chrome? Have you tried WPA/WPA2/PSK or no encryption on the router (don't even bother with WEP).
home hub 4 is a router and modem you get from bt when you use there internet, but the internet works perfect for browsing and downloading but just not from the play store and its set up as wpa/wpa2 i might try removing the encryption see if that helps
Sent from my ASUS Transformer Pad TF300T using Tapatalk 4
I wasn't sure where to put this, but the issue started with the nexus player, so I figured I'd try here.
My girlfriend and I were watching a TV series on netflix, on my nexus player, when it started having a connection problem. I've had my nexus for about 6 months and have never had an issue with it before.
I can get onto netflix on the nexus player, and browse the titles, but as soon as I try to play something, it tells me my device may not be connected to the internet. If I do the network test, it shows a good test for all 3 netflix servers, and the internet connection. I can watch netflix on my laptop just fine over wifi, but of course, if I try to stream the tab.... it opens the netflix app which says it can't connect. (I tried uninstalling the netflix app and streaming the tab, but it just tells me I need to install the netflix app)
Finally I tried installing netflix on my galaxy S5, and it also wouldn't stream anything, until I turned off wifi.... then it worked fine. I have tried everything I can think of and have read to try to fix this. I've changed my router to send default ISP DNS servers to devices, I've tried setting google DNS servers, I've checked time zone settings, I've cleared netflix app data, I've uninstalled and reinstalled, I've done a factory reset.... nothing will work.
If it's an issue with router settings, I don't understand why it works fine on my laptop. I had made no changes to my network or any of my devices' configuration when it stopped working.
Does anyone have any idea why this would only affect android devices, and only over my wifi? I have no idea what else to try.
mrkmpn said:
I wasn't sure where to put this, but the issue started with the nexus player, so I figured I'd try here.
My girlfriend and I were watching a TV series on netflix, on my nexus player, when it started having a connection problem. I've had my nexus for about 6 months and have never had an issue with it before.
I can get onto netflix on the nexus player, and browse the titles, but as soon as I try to play something, it tells me my device may not be connected to the internet. If I do the network test, it shows a good test for all 3 netflix servers, and the internet connection. I can watch netflix on my laptop just fine over wifi, but of course, if I try to stream the tab.... it opens the netflix app which says it can't connect. (I tried uninstalling the netflix app and streaming the tab, but it just tells me I need to install the netflix app)
Finally I tried installing netflix on my galaxy S5, and it also wouldn't stream anything, until I turned off wifi.... then it worked fine. I have tried everything I can think of and have read to try to fix this. I've changed my router to send default ISP DNS servers to devices, I've tried setting google DNS servers, I've checked time zone settings, I've cleared netflix app data, I've uninstalled and reinstalled, I've done a factory reset.... nothing will work.
If it's an issue with router settings, I don't understand why it works fine on my laptop. I had made no changes to my network or any of my devices' configuration when it stopped working.
Does anyone have any idea why this would only affect android devices, and only over my wifi? I have no idea what else to try.
Click to expand...
Click to collapse
You cleared app data, what about the app cache? Also do you happen to be using a vpn service like unblock-us, I had a similar issue one time when my region had been changed from usa to uk on the website and then it was telling me I couldn't connect. Good luck.
sask3m said:
You cleared app data, what about the app cache? Also do you happen to be using a vpn service like unblock-us, I had a similar issue one time when my region had been changed from usa to uk on the website and then it was telling me I couldn't connect. Good luck.
Click to expand...
Click to collapse
Yeah when you clear data, it also clears the cache. I also uninstalled and reinstalled, and even did factory reset. I'd never had it on my phone until today and no go there... .and like I said, only on WiFi. Yet it works fine on my laptop over WiFi. On my Galaxy S5 it works on cellular fine. This is the weirdest issue I've ever run into.
I've worked as a computer/network tech since 2005, and while I may not be the most knowledgeable guy around, I can usually figure out any network related issue... but I don't know what the difference would be between the android apps and the browser app. I figure if it's not the app it would have to be something with my router/firewall... but I have no idea what.
UPDATE
It's definitely something to do with my router config. I have the same router/access point set up at home as we have at work, and we also have the same internet plan aside from this being a business account. But it's the same ISP, and same Up/Down speed. I just tried it at work over wifi on my phone and it works fine.
It could also be your ISP. Business account traffic is treated differently than residential account.
Ok I got it fixed. I still have no idea what the hell the problem was. I couldn't find any firewall rules that could have caused the issue. Nothing had changed in my set up and it just suddenly stopped working in the middle of watching one day. I considered the ISP being an issue, but my girlfriend also has COX internet, and she had no issues at her house on her blue ray player or phone on her wifi, and like I said before... it still worked on my laptop at home.
I think some kind of bug just popped up in pfsense. I did a factory reset on it and now everything's working fine. Still the weirdest issue I've ever encountered. It still worked fine on my laptop, but not on any android (on wifi), or maybe mobile and not android was the factor? I don't own apple products so I couldn't test that.
Hi guys,
I have recently bought a Shield TV Pro and as much as the excitement was at the beginning, as much disappointed I am now. And that's because I have a few issues that from my research was fixed long time ago. But alas, it seems like I still have them and I was wondering if is this a case of returning the problem or waiting a little bit more for some fixes.
On short: Netflix cannot play anything. I can browse and do whatever I want but it cannot play. I get the message that the show cannot be played at the moment and to try a different one. But is the same for all. The message has a tiny code: AIP-703. On a little bit of google-ling I found that it might be a connection problem, or a vpn problem, but I don't have any vpn on my router, the internet connection is ok (also from the app internal testing) , and I also tried on another network, plus my phone as a Hot Spot for the shield. Same result. Netflix on my Chromecast works just fine, so somehow I exclude the network, although I keep hoping that it is a router problem, another reason to replace that and keep the Shield
And another big problem is that I cannot cast to the device. I can see the device on my phone (Samsung Galaxy s5 mini), but I cannot connect to cast from any of the apps that I have (including youtube and netflix). Casting to my Chromecast 2 works just fine.
What I did:
- Full factory reset (yeah, I know, waited for more that 2 hours for this one)
- tried to play with the device and apps not updated and with them updated
- sign out, clear app cache sign back in, sign out of all devices in Netflix account settings
- I even created another Netflix account to see if that was the problem
- router rebut
- tried again and again to see if the issues are gone for more than a week now. 2 days ago I also saw a netflix update and I thought that this is it, the fix, but still, the problem is still there.
So, any other ideas that I should try? Or should I give it back? If yes, should I try another one or I will get on the same results?
Thank you.