[Q] cant download apps - Nexus 7 Q&A, Help & Troubleshooting

ok guys so this might get a little confusing but please bear with me, ive just moved house and with i had to switch from virgin media to BT for my internet which got turned on to day but now i cant update or download any apps from the play store while connected to my internet (i have the new bt home hub 4 if that helps) but if i connect to my neighbors bt open zone all apps download and update just fine?? ive tried rebooting my rooter, removing my gmail account and re adding it and clearing the data from the market too, but it isnt just my t300 it my nexus 7 and my wifes nexus 7 and my htc sensation too, there all doing the same thing.
edit:i just checked my phone and google chrome updated but nothing else so i checked my tf300 and that will update chrome too but no others apps that ive tried will update or download?? any ideas what would be causing this

I think I would go to my neighbor and compare settings. What is a hub 4? Do you have a separate router or is it built-in to the hub 4? Since all your devices work with your neighbor's wifi it points to a router issue on your end. Can you browse the internet with Chrome? Have you tried WPA/WPA2/PSK or no encryption on the router (don't even bother with WEP).

home hub 4 is a router and modem you get from bt when you use there internet, but the internet works perfect for browsing and downloading but just not from the play store and its set up as wpa/wpa2 i might try removing the encryption see if that helps
Sent from my ASUS Transformer Pad TF300T using Tapatalk 4

Related

Wi-Fi connectivity problems on Legend

Hello people,
Two days ago I bought a Legend only to discover that it has some issues with Wi-Fi. Here's what I mean:
I did the initial setup fully, set up a Google account, Wi-Fi connection only. Weather and Mail (Imap, not Gmail) work perfectly with my home WLAN, but Market does not. What's even strange - I can only open .bg websites (I'm from Bulgaria) in the browser, but nothing else, not even google.com. Those two work just fine on a 3G connection, though.
I tried all sorts of tricks with my router (D-Link N in mixed-mode if it matters), but it was no good. Even set the phone to be in the Demilitarized zone so as to have no problems communicating on port 5228 as I read Market needs to use... still nothing.
Please, can anyone think of a way to solve this annoying problem?
May thanks in advance!
Did you try switching the router to only b/only g/only n mode?
My router is a D-Link DSDL 2740R N and I haven't problem.
Also the coverage is satisfactory.
Try changing your DNS settings, and check router's MTU. Although just guessing here...
Sent from my HTC Legend using the XDA mobile application powered by Tapatalk
Yes, switching the mode was the first thing I did - going to g/b did no good.
Like I said, I don't have troubles connecting now - just a very limitted access to websites and services.
And what DNS Settings? The ones on the router? But they are working perfectly with my two computers, it's the HTC Legend that has issues.
---
So, I just talked to the support desk of my ISP and they told me they had never heard of such a problem. According to the guy, everything should be working normally because they were not blocking any kind of traffic/ports.
Any ideas?

Market and Gmail won't connect via wifi, but will over 2G/3G..Other internet works

We have a vibrant and a captivate.. When connected via wifi at home, the market and gmail will not connect, but both phones access the internet just fine otherwise.. They connect fine to the market and gmail using 2G or 3G, or other wifi networks..
Can anyone let me know what settings I might adjust on the router to allow connections to gmail or the market on these phones?
Strange thing is I have exactly the same problem, but this only started yesterday. The days before I was able to download several apps via market over wifi, but as of yesterday I can not even see the home screen when on wifi, no problems when on 3G. Tried opening port 5228 TCP and UDP as suggested in an older thread, but that did not work. Something changed at Google?
Update: problem went away by itself 2 days later.
I9000 stock 2.3.3
We have 3 android phones- all with the same problem.. Router is a Netgear WNR2000v3.
Edit-Reset router and the problem continues...
Check the firewall router
There is no firewall A's far A's I know. Just a wireless DSL and a router, and I have not configured any firewall...I reset the router to factory settings and it still won't work....
Sent from my SGH-T959 using xda premium
Try some other wifi area. Is the problem same or not. Maybe it's good to delete APN from settings and let it configure again.
have you tried paying you're cable bill?
seriously.. the phones all connect via other wifi networks just fine. They connect to this router just fine as well.. All internet connectivity is great except anything to do with google's apps.. youtube, maps, gmail, market.. none will work, but google.com on the browser works fine.
I had this problem 2 days ago. I have searched the web a lot for this problem. Now I found 3 solutions that you may wanna try.
1. Clear cache and reset to factory. Don't skip the sign in on google account. Sign in immediately! (had not worked for me though!)
2. Check your firewall settings. Especially, I used my laptop as a hotspot source with virtual wifi router(ht_tp://ww_w.virtualwifirouter.com/). I have tried connectify and virtual router, but they had problems on my laptop, while VWR is simple and effective! (I still couldn't connect to market and youtube at that moment though! Very very frustrated!)
3. I read someone said he tried to set the parameters of his mobile network manually, and it worked for him. I didn't expect much on this method but did give it a try. OMG! It worked! What's worth to notice is that I found that the instruction provided on my operator's website (Orange.fr) is actually a little bit different from the settings the phone automatically loaded.
3.
Hope it works for you guys!
I had same problem but reset of router helped...
You know what, I think it's the operator or google's dirty trick. For no obvious reason, I am blocked out of market again with wifi. I can surf on porn sites with wifi but no luck on market and google's stuff!
bonedriven said:
I had this problem 2 days ago. I have searched the web a lot for this problem. Now I found 3 solutions that you may wanna try.
1. Clear cache and reset to factory. Don't skip the sign in on google account. Sign in immediately! (had not worked for me though!)
2. Check your firewall settings. Especially, I used my laptop as a hotspot source with virtual wifi router(ht_tp://ww_w.virtualwifirouter.com/). I have tried connectify and virtual router, but they had problems on my laptop, while VWR is simple and effective! (I still couldn't connect to market and youtube at that moment though! Very very frustrated!)
3. I read someone said he tried to set the parameters of his mobile network manually, and it worked for him. I didn't expect much on this method but did give it a try. OMG! It worked! What's worth to notice is that I found that the instruction provided on my operator's website (Orange.fr) is actually a little bit different from the settings the phone automatically loaded.
3.
Hope it works for you guys!
Click to expand...
Click to collapse
One more thing to add: Use static IP address for your wifi connection! Mine was not stable with automatic address!
iflyabeech said:
We have a vibrant and a captivate.. When connected via wifi at home, the market and gmail will not connect, but both phones access the internet just fine otherwise.. They connect fine to the market and gmail using 2G or 3G, or other wifi networks..
Can anyone let me know what settings I might adjust on the router to allow connections to gmail or the market on these phones?
Click to expand...
Click to collapse
Try to forward the ports needed for google, 5228 i think, that helped my cappy a little bit, try clearing all your networks, see if that helps. Google around for captivate wifi problems, hundreds of threads with lots of solutions.
chschris2011 said:
Try to forward the ports needed for google, 5228 i think, that helped my cappy a little bit, try clearing all your networks, see if that helps. Google around for captivate wifi problems, hundreds of threads with lots of solutions.
Click to expand...
Click to collapse
I did try forwarded the ports for one of the phone, problem is there are three.. And port forwarding didn't work, neither did resetting the router, or resetting it to defaults, and they all had a static ip...Still no good..
If familiar with wireshark, try setting up on a computer, connecting to market with phone and see what u get. Maybe packets being blocked, hard to say.

No connection to Google servers on any ics rom

Hi all.
I am having some trouble with my a501 and ics rom's. Does not matter what from I use or how many times I wipe data or format system and so on I still can not get a connection to Google servers. When I try to setup my account it says that it can not establish a reliable connection.
If I try to sign into the YouTube app it just says that it times out.
I can still browse the internet fine just no Google apps.
I can however connect to the hotspot on my phone and it will work. So I think it maybe something to do with my router but I have no idea what as any hc rom works just fine.
I am currently using Thor v126 I think I have also tried light speed and flexreaper. Think that's how you spell them. Also tried static IP.
Any ideas on what to try would be great.
Sent from my Iconia A500 using Tapatalk
It has been a while thought I would ask again.
I have narrowed it down. It is definitely my router. Have tried some friends now and it is all good.
And it is just Google apps. You tube, Gmail, play store. Internet works fine. Using it right now.
Sent from my Iconia A501 using Tapatalk 2
Can you try to use some other DNS servers like GoogleDNS 8.8.8.8 or maybe OpenDNS.
Or even with your current ISP's DNS can you check whether you can resolve addresses like play.google.com
Also try to check if any proxy settings are in use.
I have tried Google DNS servers but no go.
Internet works fine. I can go to the play store on the internet find the app and tell it to download to the device but it won't download.
Once I get a connection where the signal bars turn blue it downloads.
Also I am not using any proxy.
Sent from my Iconia A501 using Tapatalk 2
Open up port 5228 on TCP and Udp that is the port all of the Google Apps use.
jazzyjames said:
Open up port 5228 on TCP and Udp that is the port all of the Google Apps use.
Click to expand...
Click to collapse
I have now tried this and still no go. Wireless symbol will not turn blue.
Update.
I was able to get this to work by running the tab through a pptp vpn. As soon as I disconnect the vpn I the symbol turns grey again.
Sent from my Iconia A501 using Tapatalk 2
I had this same issue a few months back, but I was on a Honeycomb rom (forgot which one). I could browse the web on the browser just fine but couldn't log into my google account or access any gapps. I remember my device was having trouble being detected on my pc at that point too. I think I did a complete format on the system memory and my sd card (it wasn't being detected either). After that I re-installed the rom and everything just started working fine, was able to log into google and such after that.

Problem connecting 2 tablets to the internet at the same time

Hi All:
I recently bought a Nexus 7 in addition to my year old TF101. I am having problems accessing the internet (via wifi) on both devices at the same time. For example, if I were using the TF101 while turning on the Nexus, the Nexus would not be able to access the internet (all connections would time out). The LAN works on both devices at the same time so it is not a problem with the router. Internet access would start working on the Nexus a few minutes after I turn off the TF101. I am using the same Google account on both devices. Could that be causing the problem? Any suggestions to resolve the issue would be much appreciated.
Thanks. .. KS
Its a not the Google account. I am currently in logged in on 3 devices. Chances are your router is set to only allow you one wifi device at a time, Some are like a that. Try Google your router's, make to find instructions how to change it.
Sent from my GT-P6210 using xda premium
Thanks. It was indeed related to the router... somehow the 2 tablets were using the same static IP but they were shown to have been assigned different IPs when I checked inside the router. Now resolved and working well.

Can't watch netflix on android over wifi

I wasn't sure where to put this, but the issue started with the nexus player, so I figured I'd try here.
My girlfriend and I were watching a TV series on netflix, on my nexus player, when it started having a connection problem. I've had my nexus for about 6 months and have never had an issue with it before.
I can get onto netflix on the nexus player, and browse the titles, but as soon as I try to play something, it tells me my device may not be connected to the internet. If I do the network test, it shows a good test for all 3 netflix servers, and the internet connection. I can watch netflix on my laptop just fine over wifi, but of course, if I try to stream the tab.... it opens the netflix app which says it can't connect. (I tried uninstalling the netflix app and streaming the tab, but it just tells me I need to install the netflix app)
Finally I tried installing netflix on my galaxy S5, and it also wouldn't stream anything, until I turned off wifi.... then it worked fine. I have tried everything I can think of and have read to try to fix this. I've changed my router to send default ISP DNS servers to devices, I've tried setting google DNS servers, I've checked time zone settings, I've cleared netflix app data, I've uninstalled and reinstalled, I've done a factory reset.... nothing will work.
If it's an issue with router settings, I don't understand why it works fine on my laptop. I had made no changes to my network or any of my devices' configuration when it stopped working.
Does anyone have any idea why this would only affect android devices, and only over my wifi? I have no idea what else to try.
mrkmpn said:
I wasn't sure where to put this, but the issue started with the nexus player, so I figured I'd try here.
My girlfriend and I were watching a TV series on netflix, on my nexus player, when it started having a connection problem. I've had my nexus for about 6 months and have never had an issue with it before.
I can get onto netflix on the nexus player, and browse the titles, but as soon as I try to play something, it tells me my device may not be connected to the internet. If I do the network test, it shows a good test for all 3 netflix servers, and the internet connection. I can watch netflix on my laptop just fine over wifi, but of course, if I try to stream the tab.... it opens the netflix app which says it can't connect. (I tried uninstalling the netflix app and streaming the tab, but it just tells me I need to install the netflix app)
Finally I tried installing netflix on my galaxy S5, and it also wouldn't stream anything, until I turned off wifi.... then it worked fine. I have tried everything I can think of and have read to try to fix this. I've changed my router to send default ISP DNS servers to devices, I've tried setting google DNS servers, I've checked time zone settings, I've cleared netflix app data, I've uninstalled and reinstalled, I've done a factory reset.... nothing will work.
If it's an issue with router settings, I don't understand why it works fine on my laptop. I had made no changes to my network or any of my devices' configuration when it stopped working.
Does anyone have any idea why this would only affect android devices, and only over my wifi? I have no idea what else to try.
Click to expand...
Click to collapse
You cleared app data, what about the app cache? Also do you happen to be using a vpn service like unblock-us, I had a similar issue one time when my region had been changed from usa to uk on the website and then it was telling me I couldn't connect. Good luck.
sask3m said:
You cleared app data, what about the app cache? Also do you happen to be using a vpn service like unblock-us, I had a similar issue one time when my region had been changed from usa to uk on the website and then it was telling me I couldn't connect. Good luck.
Click to expand...
Click to collapse
Yeah when you clear data, it also clears the cache. I also uninstalled and reinstalled, and even did factory reset. I'd never had it on my phone until today and no go there... .and like I said, only on WiFi. Yet it works fine on my laptop over WiFi. On my Galaxy S5 it works on cellular fine. This is the weirdest issue I've ever run into.
I've worked as a computer/network tech since 2005, and while I may not be the most knowledgeable guy around, I can usually figure out any network related issue... but I don't know what the difference would be between the android apps and the browser app. I figure if it's not the app it would have to be something with my router/firewall... but I have no idea what.
UPDATE
It's definitely something to do with my router config. I have the same router/access point set up at home as we have at work, and we also have the same internet plan aside from this being a business account. But it's the same ISP, and same Up/Down speed. I just tried it at work over wifi on my phone and it works fine.
It could also be your ISP. Business account traffic is treated differently than residential account.
Ok I got it fixed. I still have no idea what the hell the problem was. I couldn't find any firewall rules that could have caused the issue. Nothing had changed in my set up and it just suddenly stopped working in the middle of watching one day. I considered the ISP being an issue, but my girlfriend also has COX internet, and she had no issues at her house on her blue ray player or phone on her wifi, and like I said before... it still worked on my laptop at home.
I think some kind of bug just popped up in pfsense. I did a factory reset on it and now everything's working fine. Still the weirdest issue I've ever encountered. It still worked fine on my laptop, but not on any android (on wifi), or maybe mobile and not android was the factor? I don't own apple products so I couldn't test that.

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