My Redmi Note 4G was in my bag and water leaked from my water bottle, then the phone was wet and powered off.
Later on powering on the device I found out that the device was powering on but the touchscreen was completely gone, i.e. zero response to any touch. So I ofc went to service centre in Mumbai, India. and they told me there's liquid damage and display needs to be replaced which will cost ₹5300. The phone ****ing itself is worth ₹9999, and more than 50% needed for ****ing display.
I just wanna avoid this cost, it's in-warranty but damn liquid damage ain't covered.
Anyway I can fix it cheap?
Related
Hello,
My DefyPlus is gone to after sales service for dead pixels on the LCD screen, and the seller of the phone shop who sent my phone in warranty saw that the pellet moisture is became red on the battery, BUT I have never taken my phone in water or other liquid and I always had conserved my phone in good conditions. The seller was nice and all the same sent my phone to warranty but she says me that it's not sure that the after sales services' technicians accept to repair my phone.
So I know now where are the pellet moisture on the battery but I ask you if it's the one and only pellet moisture on the DefyPlus or if there is an other pellet on the phone, for example indoor the phone, on the motherboard... If the after sales service didn't repair my phone I have planed to buy a new original battery with in consequence a "clean" pellet moisture.
Thank you in advance !
euros60 said:
Hello,
My DefyPlus is gone to after sales service for dead pixels on the LCD screen, and the seller of the phone shop who sent my phone in warranty saw that the pellet moisture is became red one the battery, BUT I have never taken my phone in water or other liquid and I always had conserved my phone in good conditions. The seller was nice and all the same sent my phone to warranty but she says me that it's not sure that the after sales services' technicians accept to repair my phone.
So I know now where are the pellet moisture on the battery but I ask you if it's the one and only pellet moisture on the DefyPlus or if there is an other pellet on the phone, for example indoor the phone, on the motherboard... If the after sales service didn't repair my phone I have planed to buy a new original battery with in consequence a "clean" pellet moisture.
Thank you in advance !
Click to expand...
Click to collapse
There is one more below the battery. Also mine is red too, even though it has not been exposed to water...
A big scam of consumer society ...
Ok many thanks !!!
I search on Google for the pellet moisture even on other models phones and I saw that it's in some cases a scam of constructors in order to delete our warranty and force us to pay the intervention or buy a new phone --'
I also had a red moister pellet on battery, but before sending to warranty service I peel it off, and then they could f... off , and phone was repaired for free
Deathfan said:
I also had a red moister pellet on battery, but before sending to warranty service I peel it off, and then they could f... off , and phone was repaired for free
Click to expand...
Click to collapse
XD XD genius!
I sent in my LG E900 for repair to Regeneris in the UK and a week later I receiced a letter saying that the repair would cost £175. I called LG who said the technician had said there was water damage.
I blew a fuse as I said there had never been any water damage. I have looked after my phone and its 1.5yrs old but it looks in good condition. I know I have never dropped it in water. The phone started to switch off randomly until it stopped turning on.
Initially LG refused repair as they said the phone only comes with 12 months warranty but my warranty card stated 24 months. I had to email them a copy of the card.
Now they are saying either I pay £175 or pay them £23.50 to return the phone.
What should I do. I want to fight this as I am very angry at LG. I can say catergorically there has been no water damage.
That's why I stick to Samsung
Sent from my SPH-L710 using xda premium
even samsung will not repair in warranty, water damaged phone are never covered in warranty. Thats y looking for Xperia Z
So I received the Engineers report - well 4 pictures showing the damage.
Their assessment was the damage indicates liquid ingress as their are signs of corrosion but no water sensor has been tripped. They also accepted that this corrosion could be caused by moisture build up in normal day to day useage.
So either the phone was not fit for purpose when sold -ie a bad design letting moisture build up or the damage was not caused by liquid ingress. I put this to them and the repair company said not our concern take it up with LG.
So I have sent the emails to LG. The repairers cannot say 100% that liquid ingres caused damage as no sensor has been tripped.
So my GS4 wet into the seat inside my pocket. Foolishly I did not realise, I am not happy. So the phone turns on everything but the screen works. I assume the screen has sea water damage.
What can i do?
It doesn't seem like the exterior water indicator has been activated. But I haven't taken the phone apart so I can't be. I tried to wing it by sending ti to CPW for them to see if they can repair it under warranty. I believe they will noticed that there is water damage.
If they say no they can't fix it under warranty, is it best to get it repaired by a third party? Or just throw it away and get another phone. Like i say everything else seems like its working, connects to the computer fines, makes noise when it turns on, etc.
Hello,
My girlfriend has owned a Moto X Style for 3 months, which she was unfortunate to drop into the ground outside. It had the original bumper that came with the phone and a tempered glass screen protector on, so there were no visible damage to the phone. As it was slight rainy, the phone got a little wet and when she picked it up, there was already a little water behind the screen, and she turned it off and dried it off and let it sit in rice for about 19 hours to get the moist out. After 19 hours she tried to use it and it looked fine as all the water was gone, but about 1-1,5cm of the screen now does not register touch.
The phone was only on the ground about 20 seconds, so is it covered by the warranty?
The phone does have that nano-coating that is supposed to protect it from water spray.. I believe dropping your phone into the ground once is considered normal wear and tear, or am I wrong?
Hard telling what will happen, I have had zero luck with Moto warranty work. My wife was told 5 weeks for her phone to be replaced on a warranty claim and my moto 360 was denied warranty work for blue spots on the led. So, my guess is if none of the moisture detectors/stickers if it has them are smeared then you might do okay just telling them it stopped working. Don't tell them about the water or the drop. You can see what happens, but moto warranty center in U.S. is now being looked at for a class action lawsuit due to terrible warranty work. I am never buying moto again because of this.
Sent from my XT1575 using Tapatalk
Dropping, especially in water is not normal wear.
jabobo said:
Hello,
My girlfriend has owned a Moto X Style for 3 months, which she was unfortunate to drop into the ground outside. It had the original bumper that came with the phone and a tempered glass screen protector on, so there were no visible damage to the phone. As it was slight rainy, the phone got a little wet and when she picked it up, there was already a little water behind the screen, and she turned it off and dried it off and let it sit in rice for about 19 hours to get the moist out. After 19 hours she tried to use it and it looked fine as all the water was gone, but about 1-1,5cm of the screen now does not register touch.
The phone was only on the ground about 20 seconds, so is it covered by the warranty?
The phone does have that nano-coating that is supposed to protect it from water spray.. I believe dropping your phone into the ground once is considered normal wear and tear, or am I wrong?
Click to expand...
Click to collapse
You can try. I've owned 2 moto x phones (1st gen and style) and both have been through far worse situations with no damage to screen. It looks like that fall must've damaged her screen somehow. I don't think this is covered under warranty.
No damage, as a result from water or drops, is covered under the standard warranty. If you have insurance, then you can file a claim. If you wish to try and do a warranty claim, be prepared for it to be denied should any evidence show water damage internally. State it quit working and leave it at that.
Sent from my XT1575 using XDA-Developers mobile app
From my MXPE's info booklet
Thank you all for answers. I have been in contact with Motorola customer service and the warranty does not cover it. They sent me details for a repair shop in my country.
My only chance now is my insurance, which takes for ever to process..
I am considering to buy a new screen + digitizer and change it myself as it does not cost too much and it is relatively easy. My only concern is that the phone stops working in the long haul because it is impossible to know how much was damaged by the water.. The phone is usable and is in use now, and the only problem is the touch still.. Is it worth a try?
If I send it in for repairs they may probably say it's unrepairable because I believe there are sensors in the phone that detect water damage, and I will have to pay for them to ship it back unrepaired...
If you have insurance on your phone you should read through it to see what is covered. Most cover water damage and cracked screens (lost/stolen usually not). If water damage is covered, most insurance companies will either give you a reconditioned model or in select few cases give money to replace it. If you are really lucky you will get a new one.
This is assuming you took out insurance specifically on your phone. If you are referring to homeowners or renters insurance, you will have to check your policy. Many cover the phone as a result of "acts of nature" or theft/robbery but may not cover accidents of your own doing.
Sent from my awesome phone!!!
Did it work?
I have similar issue and wondering if you replaced the front screen did it work?
jabobo said:
Thank you all for answers. I have been in contact with Motorola customer service and the warranty does not cover it. They sent me details for a repair shop in my country.
My only chance now is my insurance, which takes for ever to process..
I am considering to buy a new screen + digitizer and change it myself as it does not cost too much and it is relatively easy. My only concern is that the phone stops working in the long haul because it is impossible to know how much was damaged by the water.. The phone is usable and is in use now, and the only problem is the touch still.. Is it worth a try?
If I send it in for repairs they may probably say it's unrepairable because I believe there are sensors in the phone that detect water damage, and I will have to pay for them to ship it back unrepaired...
Click to expand...
Click to collapse
I ended up buying a new screen with the frame and I changed it. It was pretty straightforward as I followed some youtube guides. Phone works perfectly now. I recommend that you buy the new screeen with the frame and everything because it's a real pain to change without the frame.
The LG G6 phone I purchased in may 2017 fell face first and damaged the front glass, so I sent the phone for repair and got it back somewhere in October. Three weeks later the phone suddenly switched off when it had 15% charge left and refused to charge again. So I sent the phone back for repair and just got the repair quotation.
According to the company that will be repairing the phone, the repair won't be covered by the phone warranty, as it has internal liquid damage and that I will have to pay $400.
Now I don't agree with this for a few reasons,
1. The phone never fell into the water, let alone do I remember having any water on it.
2. Even if the phone had any water on it, how could an IP68 certified phone let water go inside the internals? If it wasn't properly sealed, how could the consumer be penalized for it?
3. After the first time repair, I had used the phone close to three weeks, how could there be corrosion in that time?
Now I spoke to both the company that will be repairing and LG, the customer service agents are both useless, as they have no answers for me. So I am going to try writing some emails.
Has anybody else had this issue? And does anybody feel I am being unrealistic here?
https://ibb.co/jSrGpb
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Water resistant NOT water proof.
Barely any manufacturers cover liquid damage.
Been fixing phones for 15 years now and don't think I no any company that covers water damage.
Corrosion will happen quickly. With a drop of liquid and a current flowing through it.
Phones that are liquid resistant just have a thick sticky seal that the screen and back glass stick to really well stopping liquid getting in.
Plus all ports and holes have rubber seals inside.
Just take it apart and clean all parts with alcohol spirit cleaner. Let it dry and test phone.