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I stupidly dropped a screwdriver onto my screen, and its made a really annoying dent on the screen, so i'm going to try to get a replacement MDA Pro (Im still within my 30 days of starting my contract).
Obviously i'm not covered for accidental damage, so i was thinking of nuking it somehow, if i disconnect it mid-flash, will that put it beyond repair (from t-mobiles pov) and will they send a replacement? (Can they tell that, that is the cause of the fault?)
Thanks!
Probably not going to get anyone on the board to help you commit fraud but if you're industrious you can probabl figure something out.
I dont see them going for it.
You try to get it exchanged as not working when there is a dent in the screen?
Come up with a better excuse for the dent?
Like throw the whole thing at the floor and say someone knocked it out of your hand? :twisted:
haha
twist the screen 360degrees does the trick :twisted: and is still under tmobile warrenty
I doubt you need to wreck it, there are so many imperfections. Does your camera show dead pixels (very highly likely it does) then that qualifies for exchange. Does the lid creak badly? Does the metal plate at the top sit properly? Is the keyboard slightly misaligned?
Look and ye shall find glitches. Almost guaranteed sorry to say.
joebongo said:
I doubt you need to wreck it, there are so many imperfections. Does your camera show dead pixels (very highly likely it does) then that qualifies for exchange. Does the lid creak badly? Does the metal plate at the top sit properly? Is the keyboard slightly misaligned?
Look and ye shall find glitches. Almost guaranteed sorry to say.
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Actually yeah, my camera has got loads, and my screen has got 2 dead pixel. Are you sure thats enough to get a replacement? I'm sure it'll look dodgy if i say that, and they decline it, then i call back a few days later and say 'oh no, it died!' lol
Am i right in thinking that i've got to do this within the first 30 days of my contract? (I didnt take out insurance) and im assuming ill get a brand new replacement, not a refurb?
Ohh and last thing, i read on t-mobile.com that they send out the replacement first, then ONCE you've recieved that, you then send out your phone, is that the same process here in the UK?
Thanks
its usually 28 days, not 30!
Unless it's an upgrade.... I was told 7 days, and that's what the paperwork says too.... and if it's a replacement, it'll be a refurb if they have one, otherwise new... least that's what it was last year....
Hmmm :/
Do they send the replacement before they receive yours?
I called T-Mob about a problem on mine which is outside the 7days, but well within the years warranty, they said I have two options...
1) Go to a T-Mobile store, where you can get a loan phone (an old nokia...) while yours is being repaired/replaced
2) They will send you a jiffy bag for pre-paid postage, post it off (no loan phone) and will replace/repair within 5 working days.
Don't know if this is the same if it's within your cancellation period....
Hmmm i'll probably take it to a store then.
If i DO decided to flash it, and pull the plug 1/2 way through, will they know for DEFINATE that it was due to me trying to flash it, and is it recoverable?
Thanks!
Pooper said:
Hmmm i'll probably take it to a store then.
If i DO decided to flash it, and pull the plug 1/2 way through, will they know for DEFINATE that it was due to me trying to flash it, and is it recoverable?
Thanks!
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Don't know if it always is recoverable, but I've recovered a BA and a UNI that mucked up during flashing
jmdrizen said:
Pooper said:
Hmmm i'll probably take it to a store then.
If i DO decided to flash it, and pull the plug 1/2 way through, will they know for DEFINATE that it was due to me trying to flash it, and is it recoverable?
Thanks!
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Don't know if it always is recoverable, but I've recovered a BA and a UNI that mucked up during flashing
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Might try frying it. hmm might blow up the microwave though lol, or i might try attaching it to the mains.. hm although that's kinda. life threatening lol
Gah, such an annoying situation lol
Pooper said:
Might try frying it. hmm might blow up the microwave though lol, or i might try attaching it to the mains.. hm although that's kinda. life threatening lol
Gah, such an annoying situation lol
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dude do be careful when doing those since it would probably affect your microwave/house property warranty as well ...
That's a good point... is it worth risking it, just for a dent on a phone??
ok screw it, i have a plan:
Car battery + jump leads + MDA Pro = dead phone (at least, i hope!) lol
I Have done similar with a laptop months ago... I cut a usb cable in half and injected 15v (the power from the laptops actual charger) into the usb port fried the motherboad good and proper! and got a full replacement. hope this helps
You all do realise that this is *fraud*, carrying anything up to serious jailtime, we're discussing here? And that this is a medium where what you say is not only completely public, so accessible to (agents of) the people you're defrauding, but also permanently recorded to be used as evidence against you?
Furthermore, you do realise that defrauding HTC in this manner makes all the rest of our honest folk's devices that much more expensive?
Not to mention that if they refuse to honour your warranty, say because they know how to google, that you've gone from a fully functional PDA with a little dent to a doorstop.
just tell them that the dent was there when u got it, and didn't think to swap it straight away, act DUMB.
Right, as I'm a pillock I 'slept' with my phone listening to music, and during the night I pinged the phone off my bed which caught the edge of my desk leg, hitting the phone on the top right of the phone; pretty much directly above the forward facing camera...
As a result the glass of the screen cracked which means that the phone, touch-screen, and LCD are all fine, but with a nice spider-web of cracked glass on it
I broke it on saturday gone, and thinking that Orange insurance wouldn't be open on a bank holiday weekend, I didn't call in until today (tuesday). Apparently the insurance policy of Orange that I took out only covers damage if you report it within 48 hours, so that won't work. Fortunately Orange said that I could get a replacement for £760 :S
I've seen the bits on ebay that I need, and I have no problem with opening up the phone to fix it myself, but I've had to send the phone back already for it vibrating constantly, and I don't want to eff my warranty 3 months into my contract...
Anyone know the best place to get this fixed for the cheapest price that would keep my warranty intact?
Cheers guys, you've already helped me a great deal (I troll here pretty much everyday )
why not call orange again, saying you did it that morning?? Always worth a try
I've never had a bad experiance with orange insurance!
Jake
I would do but that stinks of insurance fraud... I feel like a criminal as it is, as I couldn't remember the times when the incident occured, and the guy on the phone called me out as I apparently sent messages when I would have noticed that the phone was broken.
Gagh, I'll wait a month, punch it, and then call again
Cheers for your reply
check this out:
http://mobile.brando.com.hk/prod_detail.php?prod_id=03867
Just call up and say it happened last night.
Theyre a bit funny about certain things.. like it won't cover deliberate carelesness or if alcohol was involved. Your paying for the insurance so make use of it..
Biggest independent repair centre for HTC in the UK (Wimbeldon), quote for touchscreen exchange (glas only, lcd working). Warranty you have to check, since most of the screens inside are covered with "void" stickers.
"The cost to repair the device is £89.99 ex VAT plus £6 return postage.
OUR AVERAGE TURNAROUND TIME FROM WHEN WE GET THE DEVICE TO CONTACTING YOU FOR PAYMENT IS 48 HOURS EXCLUDING WEEKENDS AND PUBLIC HOLIDAYS
WE ALSO OFFER A WALK IN SERVICE IN OUR SERVICE CENTRE IN WIMBLEDON.(IF THIS IS A SERVICE YOU REQUIRE PLEASE CONFIRM SO WE CAN ENSURE YOUR REPAIR CAN BE DONE WITHIN 2 HOURS)
If we cannot repair the device due to physical or liquid damage there is a £10 fee for the engineers time
If you would like us to undertake the repair for you please download the form called DOWNLOAD REPAIR FORM on the left hand side of the link below
http://www.turnonyourmobile.com"
Cheers guys, I'll sort it on insurance shortly. Gonna make sure my story is straight first though this time.
Thanks for the information on how to get it repaired, £89.99 ex is quite a lot considering its just a pane of glass. I could get the hacksaw out and take out one of my windows
young blade said:
check this out:
http://mobile.brando.com.hk/prod_detail.php?prod_id=03867
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OHHH i like this i think i will get this my case has a few scratches that really Bothers me.. i hope it fits Perfect.. do you think this is an EASY DIY Job?
i dropped my phone ..caught it by my foot to stop a free fall..n it crashed in the sand...its gt a scratch on its side nw >.<..mb htc sould have made a metal housing becuase it was a rly good thng with my old e61i..i dropped it in rough places many times bt the freaking thng only has a teeny weeny scratch..
For those who are browsing this thread...
You need to know that HD can be as fragile as carrying a big wafer biscuit in your pocket
So you need to be extreeeemly careful and there in not even one chance allowed.
SorX14 said:
Right, as I'm a pillock I 'slept' with my phone listening to music, and during the night I pinged the phone off my bed which caught the edge of my desk leg, hitting the phone on the top right of the phone; pretty much directly above the forward facing camera...
As a result the glass of the screen cracked which means that the phone, touch-screen, and LCD are all fine, but with a nice spider-web of cracked glass on it
I broke it on saturday gone, and thinking that Orange insurance wouldn't be open on a bank holiday weekend, I didn't call in until today (tuesday). Apparently the insurance policy of Orange that I took out only covers damage if you report it within 48 hours, so that won't work. Fortunately Orange said that I could get a replacement for £760 :S
I've seen the bits on ebay that I need, and I have no problem with opening up the phone to fix it myself, but I've had to send the phone back already for it vibrating constantly, and I don't want to eff my warranty 3 months into my contract...
Anyone know the best place to get this fixed for the cheapest price that would keep my warranty intact?
Cheers guys, you've already helped me a great deal (I troll here pretty much everyday )
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48 hours - insurance.
The reason this clase exists is to avoid paying you out if you phone late. The insurance suffers no prejudice is you ring one minute late or one day late or even a month late. So obviously the only reason is to limit claims. This is unfair. If you challenge this clause undr the UCTA legislation you will almost certainly win in the small claims court.
Stronger than you might think
My wife dropped my HD on a concrete floor in a supermarket - without its case - when it was a month old. It went down with a hell of a crack but suffered NO damage whatsoever. Miracle.
So I won a very nice looking MT3GS on eBay, knowing full well it was stuck in fastboot. The guy said it had a software problem just needed to be reflashed, but he didn't have an SD card so he didn't do it. $130 and all I have to do is reflash it? What a deal!
But after receiving it today and playing with it for several hours, I realized this wasn't going to be that simple. First, because the volume buttons don't do anything, so I can't move around in fastboot. And second, because after trying to insert an SD card, I noticed the writing on a microSD card which was already inside the slot but was broken in half...(ugh). So I took it apart and noticed this phone has obviously taken a swim...I also found the volume switch ribbon to be broken in half (ugh, again...), which I assume was from a botched drying attempt.
I'm trying to get my money back right now. I'm pretty furious. But if I can't, is there any hope for this thing? Could a faulty touch screen could be causing it to go into fastboot? I disconnected the display cable and powered it up, and the motor vibrates as if it's booting normally, but I don't know if that means anything.
If you don't get any response from the seller then there is another recourse. If you paid for the device through paypal then you can file a claim through them. Paypal will take care of contacting the seller. If they don't respond then they must give you your money back. If you can provide proof that the item was not as described then you should be fine.
smockonallama said:
If you don't get any response from the seller then there is another recourse. If you paid for the device through paypal then you can file a claim through them. Paypal will take care of contacting the seller. If they don't respond then they must give you your money back. If you can provide proof that the item was not as described then you should be fine.
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This is precisely the case. The buyer protection policy allows you to put a claim in with PayPal. You basically state the phone has signs of water damage, and the claim is that water damage was not disclosed in the item description. They'll first pull the money from the seller, then ask you to send the phone to them. If they favor your side, you'll get the money and the seller will get the device back.
Do this: disassemble the phone, and soak it in denatured alcohol for a few minutes, let it air dry for about an hour and reassemble. But it has to be denatured alcohol, nothing else. The alcohol will make any leftover moisture evaporate.
That was the issue with my phone, the ebayer said it had taken a swim and was stuck in fast boot. Basically the buttons were shorting causing it to hold down the volume button.
Sent from my T-Mobile myTouch 3G Slide using XDA App
Thanks for the responses guys. Yeah, I was thinking the controls on the face are shorting out. That's what it acts like.
So I contacted the seller, and he was very sympethetic about the situation. He said he bought it from someone else and didn't know it was in this kind of condition. He said I could send it back for a full refund or keep and take a partial refund. I'm tempted to take the partial and fix the phone up, but I don't know how much of a refund I should ask for. How much do you think it's worth in its present condition?
I'd get your money back. The prices on these phones are dropping fast, so I don't see much point in trying to flip it.
I think u should keep it and ask him to send you $70-$80 back then try an fix it...atleast that's what I would do.
Sent from rooted Mytouch slide.
Decided to take Megan's advice, as I like a good challenge. The seller (who turned out to be awesome btw) agreed to my offer, so I wound up paying $40 shipped for it. I can live with that. Time to fully disassemble it and work some magic...
tobeyp said:
Decided to take Megan's advice, as I like a good challenge. The seller (who turned out to be awesome btw) agreed to my offer, so I wound up paying $40 shipped for it. I can live with that. Time to fully disassemble it and work some magic...
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Hey keep us updated, not sure about smart phones but the freezer trick always worked for me on the older flip phones for water swims.
my laptop i spilled water all over it, and it stopped working, took out hard drive, cd drive, etc, and i soaked the motherboard in Alchohol for an hour and then let it dry for a week, put it all together and it worked again, only thing i had to replace was the keyboard which was 20 bucks on ebay.
So my room mate's Droid 2 got a little water damage.. The phone wont power on at all and gets hot if the battery is left in it.
Obviously a broken phone.. however the water damage indicator on the phone is not showing that it has been wet..
so my question is: How possible would it be that I could take the phone into Verizon and play stupid to try to get it replaced..?
My room mate has already called Verizon and got a new D2global sent to her and has no use for the old broken D2.
any input or advice is much appreciated thank you
1. Check, how old is your device (maybe garantee?)
2. Before you do anything, you should make sure, that the inside of the phone is dry. Therefore I advice to lay the phone on a little bit warm heater (not hot!!) without the battery (maybe this does the job already...).
3. If not, play silly at your seller...
... if phone doesn't start after drying, you should start it without the battery (with charging cable)... maybe just your battery is dead.
thanks for the reply. I have tried all the drying tricks.. even gone as far as taking the phone apart and inspecting the hardware.
im more just concerned about Verizon's policies and procedures.. if there happens to be any VZ reps or employees listening...??..
http://forum.xda-developers.com/showthread.php?t=1073929
*cough* I'm not advocating fraud
If your roommate got another phone sent to her as a replacement for the original that was dropped in water, then they will expect the defective device to be sent back. If it was an upgrade (meaning she paid money and/or agreed to a contract extension) then there is no expectation of VZW receiving any device back. After 5 days of her have the replacement they check for the device that is expected and charge the account full retail price (prolly around 6 hundies). That being said, if it isn't on any account, its not covered by warranty. Your best hope is to let it dry out completely (about a week or so in a dry place) and then try again to use it. Liquid damage will show in other places and they don't go only by the indicator sticker.
Play dumb.
Play dumb
Play dumb : ))
Re: Water-Damaged Droid 2 Questions
starscream86 said:
thanks for the reply. I have tried all the drying tricks.. even gone as far as taking the phone apart and inspecting the hardware.
im more just concerned about Verizon's policies and procedures.. if there happens to be any VZ reps or employees listening...??..
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Thank you Bornthor, for your comment. You are correct; if the original device was replaced via the warranty, or via the Equipment insurance program, it does need to be returned within 5 days of receipt. If it is not returned, then the line will be charged a non-return fee. This fee is based upon the full retail cost of the device, which is over $500.00. Upon receipt of the replacement, a free shipping label was included, in order to return the device with no out-of-pocket cost.
I would strongly recommend not using this device on a different line, since your roommate will be charged for it. Once the charge is on the line, it cannot be removed until that same specific device is returned.
I hope this information is helpful for you. Have a great day!
Christina B
VZW Support
Follow us on Twitter @VZW Support
I accidentally laid my droid2 face down on a wet nightstand a while back (after a long night of drinking). Woke up with water under the screen. I had an old broken droid2 laying around and I was able to transplant the motherboard from the wet one into the old screen/keyboard assembly. You might try doing something similar with the d2g if nothing else works.
Good luck!
Sent from my Galaxy Tab 10.1 using Tapatalk.
Lol.. did you think you got a free phone?...
I know that if you take the phone into the store and have them make a warrenty exchange they wont charge you. The tech needs to inspect the phone befor it is exchanged. If you play dumb at this point and they dont pick up that there was water damage then your going to be ok. Yes when you call in then send the phone in, theres a good chance that you will be charged, and its bull how much verizon charges for these phones now.
I've been told that placing phone with water damage in a bag of rice overnight helps remove moisture from the phone. Just make sure your remove the battery and the cover from the back. Hope that helps somewhat.
Sent from my DROID2 using XDA Premium App
Update 9 Feb 2018: So i sent this dead piece of brick to a third party repair centre amd they have confirmed that motherboard is faulty and it will cost 12000 or ~200$ to replace (down from 22k quoted by Huawei service centre). I am seriously repenting my decision of buying this phone against my instinct. I was initially skeptical about huawei now it has proven to be true. This has never happened to any of my earlier phones, it couldn’t even last two full years.
Now question is what should i do next? Spending 200$ isnt a wise decision as this phone doesnt have this much resale value and no certainty that it wont show any other issue after this repair.
If i dont go for repair what can i do with this dead phone, no exchange or buyback available
I am really disheartened. Guys Please suggest what should i do, need your opinion.
Yesterday my nexus 6p turned off abruptly and never booted up. Battery was more than 90% , tried plugging-in again for an hour but it shows no signs of life.
Today i visited Huawei's service center, they told me that its either PCB or battery issue. Battery replacement will cost 11k and PCB will cost 22k.
I am very disappointed with huawei quality, highly unreliable and substandard. within 2 year device shows such major issues. Cant believe Google chose this brand to malign their own brand value. never experienced this with any other brand, have used almost all brands including Xiaomi.
Now can anyone guide me on how to bring this piece of brick back to life? I wont bear 22k as it doesnt worth it for this device should i go for third party repair?
please suggest!
I would take the least expensive route and replace the battery yourself. If that doesn't work invest in a new phone. It is a great phone but to risky with the BLOD to invest too much money into.
Exodusche said:
I would take the least expensive route and replace the battery yourself. If that doesn't work invest in a new phone. It is a great phone but to risky with the BLOD to invest too much money into.
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how do i figure out if its a battery or pcb fault?
when my phone started to do this, I literally had to press the power button for like a minute before it showed signs of life....
Heat it up with a hair dryer and it may start.
willi9070 said:
how do i figure out if its a battery or pcb fault?
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You don't but I'm pretty sure average person can't repair PCB but battery anyone can with a little patience and tools that come with battery.
Exodusche said:
You don't but I'm pretty sure average person can't repair PCB but battery anyone can with a little patience and tools that come with battery.
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Its a pcb issue op updated pls suggets what should i do next
willi9070 said:
Its a pcb issue op updated pls suggets what should i do next
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Well if you did the work yourself could change that and the battery for under $40. If your paying to have it done that's a much bigger expense. Do you take the chance and hopefully get another couple years out of it? I mean even if you get the BLOD there is a fix for it though your phone gets slowed down quite a bit. I like the phone and would say go for it but let's see what others think. ?
Exodusche said:
Well if you did the work yourself could change that and the battery for under $40. If your paying to have it done that's a much bigger expense. Do you take the chance and hopefully get another couple years out of it? I mean even if you get the BLOD there is a fix for it though your phone gets slowed down quite a bit. I like the phone and would say go for it but let's see what others think.
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even if i decide to eeplace motherboard myself i dont think i can get the spare for 40$