I have the following Android Device:
Samsung Note 3
Model No: SM-N9005
Android version: 4.4.2
Build No. KOT49H.N9005XXUGNJ2
Security software version: MDF v1.0 Release 3
Issue: The S-Pen fails to get any input on the screen. I have tried & noticed the following:
1) S-Pen detachment notification works when taken out.
2) Air View options pops up when pen is detached.
3) Air view options work when pressed with finger but not with S-Pen.
4) S-Pen works fine with other Note 3 devices
5) Other S-Pen does not work on my device
6) Made sure the S-Pen features are enabled under the settings. Tried enable/disable as well.
7) Tried the following testing using *#0*#
a) TSP Hovering: Works fine with the finger & the S-Pen(as a trial)
b) Wacom Test: Doesnt detect the S-Pen input at all.
c) SPEN Hovering: Doesnt detect the S-Pen input at all.
8) Tried to tighten up the screw within the S-Pen as a trial although it works with other Note 3 devices, however, it didnt work !
9) Did a Reboot as well!
10) The phone does not have any magnetic case either! FYI
11) Tried changing the nib with the new ones as well!
Could anybody suggest a work around for this problem? I am not sure if a factory reset can solve the problem, has anybody got that working after a factory reset?
I have all my data synced with the my google account, so with a factory reset, would it be restored back once signed it back on the phone? Will the Apps get uninstalled as well?? Do you think it is possible to re-install the S-Pen SDK or something?
Please advise!
Thanks
Pierre
Pierrechacko said:
I have the following Android Device:
Samsung Note 3
Model No: SM-N9005
Android version: 4.4.2
Build No. KOT49H.N9005XXUGNJ2
Security software version: MDF v1.0 Release 3
Issue: The S-Pen fails to get any input on the screen. I have tried & noticed the following:
Thanks
Pierre
Click to expand...
Click to collapse
Try running The self diagnostic mode and test the phones screen.
self diagnostic mode - *#7353#
check if the spen is working on that.
smartjais said:
Try running The self diagnostic mode and test the phones screen.
self diagnostic mode - *#7353#
check if the spen is working on that.
Click to expand...
Click to collapse
Works with the fingers but not with the spen...damn...somebody help me!
Sounds like hardware fault with the Wacom hardware.
Sent from my leanKernel 3.13 powered stock 4.4.2 (NF9) SM-N900T
Pierrechacko said:
Works with the fingers but not with the spen...damn...somebody help me!
Click to expand...
Click to collapse
If that's the case then your spen has gone bad. The way the spen works is there is a coil behind the screen and the spen draws power wireless from this coil.
This kinda makes it sure for the problem to be hardware problem not software.
One of two things could have gone bad.
1. The coil itself
2. Or your s pen is not able to take the wireless power..
If you have a friend who has the note 3 then try using his or her spen on your phone. .. That would be a good way to find out if your spen is bad or the coil thing.
smartjais said:
If that's the case then your spen has gone bad. The way the spen works is there is a coil behind the screen and the spen draws power wireless from this coil.
This kinda makes it sure for the problem to be hardware problem not software.
One of two things could have gone bad.
1. The coil itself
2. Or your s pen is not able to take the wireless power..
If you have a friend who has the note 3 then try using his or her spen on your phone. .. That would be a good way to find out if your spen is bad or the coil thing.
Click to expand...
Click to collapse
Ahem..its the coil! Can it be replaced ? Is it expensive?
smartjais said:
If that's the case then your spen has gone bad. The way the spen works is there is a coil behind the screen and the spen draws power wireless from this coil.
This kinda makes it sure for the problem to be hardware problem not software.
One of two things could have gone bad.
1. The coil itself
2. Or your s pen is not able to take the wireless power..
If you have a friend who has the note 3 then try using his or her spen on your phone. .. That would be a good way to find out if your spen is bad or the coil thing.
Click to expand...
Click to collapse
Is the coil covered under warranty?
Pierrechacko said:
Ahem..its the coil! Can it be replaced ? Is it expensive?
Click to expand...
Click to collapse
Pierrechacko said:
Is the coil covered under warranty?
Click to expand...
Click to collapse
Sorry if its the coil. Think that may be expensive.
Not sure how much the new coil thingy will cost you and not sure if its a part of the device screen...
If it is a part of the screen then they will probably replace the screen.
The sPen costs about 50 $ I think.
If you are under warranty and you have not rooted or done anything with the device Samsung should repair this problem without charging you but can never be sure..
Did you drop the device or something before getting this issue ??
Hi what's up I'm asking 4 some help... my Samsung galaxy note 3.... ofter a root my note 3 every thing was working until about a week ago... I'm not getting no respond wen I try using the spen... all of the settings 4 the spen is on but yet still it's not working at all I also unroot and flash over the stock rom bUT yet still noting change the spen still not working.... plz can anyone help me I'll really appreciate it...
Related
Just wondering if anyone else is have this problem. My s pen starts writing from about half an inch from the screen which make sit hard to to write a neat note. A while back i downloaded a smemo.apk for 240 dpi and that when it seem to start doing it I have tried a full flash of stock rom but still doing it.
It happened to me too, Samsung said that it's because some S-pens have trouble on its sensor. You can ask Samsung to change S-pen for you, change until the problem is gone xD. That's what i do with mine.
Ok i thought it might be somethimg like that I ordered one from ebay the other day. thanks
try disabling auto rotation..
and choose again which dominant hand in pen setting..
if you used magnet case it would affect the s pen sensor too..
Your pen is bad, a few of these threads have poped up. With a working pen you can take your fingernail and push in the tip and it will work like yours is, from far, yours is just stuck in.
You can try and take it apart (there is a post around here with instructions) and reset the tip in the rubber grommet it sits in if returning it is a issue.
Touch Screen Tune
I use Touch Screen Tune (for Galaxy note) to fine tune the pen.
And it became much better.
cyanide1973 said:
Just wondering if anyone else is have this problem. My s pen starts writing from about half an inch from the screen which make sit hard to to write a neat note. A while back i downloaded a smemo.apk for 240 dpi and that when it seem to start doing it I have tried a full flash of stock rom but still doing it.
Click to expand...
Click to collapse
The tip of your s-pen is pushed in and stuck, which makes the pen think you are pushing against the Note. Not sure how to get it unstuck, but that's definitely the issue. It's happened to a couple of people.
- Frank
I also have the same problem..some guy posted a video on youtube as well..its a faulty spen...
Hi All.
Funny enough i have similar issue. My pen from time to time is oversensitive. I have been playing with it to check when and how does it happens. And i discovered that my spen has an allergy on me. I mean its me or my static charge is affecting it. Whenever i had such an issue i had to touch somethin metal or somebody to discharge myself. Or just put phone on the table. Whenever i broke circuit (i havent touch phone with both hands) or i disperse my charge spen started working again.
If you have such an issue try this out or even pass the phone to somebody else to check if the issue still stays with somebody else. I have been in touch with Samsung and they offered me a new spen so when it arrives i will check this out.
I got the same problem yesterday, i bring my note to SC and the customer service just laugh on me and told me may be my note is the new note 2 because it can hover
Anyway they replace it free of charge, thanks samsung
Oversensitive SPen means that a coil broke inside your pen, whice alterates the internal capacitance. Must be careful when carrying your pen, avoid drop it to the ground and so on...
Hi!
Got my Note 3 today and my air command function does´nt work.
Have tried to turn on/off the phone and the "aircommand" function in settings.
S-Pen is working cause i can see the pointer and the button on the s-pen works.
DeL09 said:
Hi!
Got my Note 3 today and my air command function does´nt work.
Have tried to turn on/off the phone and the "aircommand" function in settings.
S-Pen s working cause i can see the pointer and the button on the pens works.
Click to expand...
Click to collapse
I'd return and exchange.
Are you doing it right? You need to hover the pen close the then screen, hold the spen and release it.
MohJee said:
Are you doing it right? You need to hover the pen close the then screen, hold the spen and release it.
Click to expand...
Click to collapse
Yes om doing it right.
It's that non LTE non Snap800. Gotta get the good one when it comes out in a few days!
weirdingway said:
It's that non LTE non Snap800. Gotta get the good one when it comes out in a few days!
Click to expand...
Click to collapse
The note two's s-pen had two screws under the button to adjust sensitivity so it's possible it could be a dodgy pen opposed to phone, worth a google if you don't want to exchange or they have no stock to exchange.
I'm having issue trying to use air gestures it doesn't work.
weirdingway said:
It's that non LTE non Snap800. Gotta get the good one when it comes out in a few days!
Click to expand...
Click to collapse
I have with LTE.
sjm1982 said:
The note two's s-pen had two screws under the button to adjust sensitivity so it's possible it could be a dodgy pen opposed to phone, worth a google if you don't want to exchange or they have no stock to exchange.
Click to expand...
Click to collapse
Problem Solved!
After a few tries i found the sensitivity-setting for "my" S-Pen. My pens sensitivity was to high, so i had to decrease it a little.
Have a instruction video of how to adjust the sens of a S-Pen.
The person in the video had the opposite problem so he turned the screw clockwise.
Youtube Search: [FIX] Note II S-pen hover problem (Samsung Galaxy Note 2 / N7100)
DeL09 said:
Problem Solved!
After a few tries i found the sensitivity-setting for "my" S-Pen. My pens sensitivity was to high, so i had to decrease it a little.
Have a instruction video of how to adjust the sens of a S-Pen.
The person in the video had the opposite problem so he turned the screw clockwise.
Youtube Search: [FIX] Note II S-pen hover problem (Samsung Galaxy Note 2 / N7100)
Click to expand...
Click to collapse
it seems i have the same problem..but the solution didn't fix it.
any other solution.
update:
resolved !!
called up samsung customer care..they told me to change some settings..and presto!! it works like a charm
Please help me ... .. I lost one system file named ' keyguard' and now my home bottom not working and aircommand ... plllleeeeaaasse heeeeellllppppeee miiiii
max.android said:
it seems i have the same problem..but the solution didn't fix it.
any other solution.
update:
resolved !!
called up samsung customer care..they told me to change some settings..and presto!! it works like a charm
Click to expand...
Click to collapse
And what are those changes?
MasoudMokhi said:
And what are those changes?
Click to expand...
Click to collapse
i don't remember exactly...but i think i did turn it on in the settings...for some reason it was off be default...when i took it outta the box...it was on on my current note 4 by default..not sure why it was off on note 3...anyways you can call Samsung toll free customer care no. of your country an they will check on the phone if you have turned on the appropriate settings .
[Q] Has anyone tested a Note 3 with Samsung HM5100 Bluetooth pen? The device is very interesting but is listed as for Note 1 / Note 2.
xclub_101 said:
[Q] Has anyone tested a Note 3 with Samsung HM5100 Bluetooth pen? The device is very interesting but is listed as for Note 1 / Note 2.
Click to expand...
Click to collapse
I use my HM5100 all the time with my note 3. Works fine.
Bulbous said:
I use my HM5100 all the time with my note 3. Works fine.
Click to expand...
Click to collapse
Thank you!
Is it detected even if the original pen is stored in the phone? And what happens when you have two pens near the screen?
xclub_101 said:
Is it detected even if the original pen is stored in the phone?
Click to expand...
Click to collapse
Yes it is if you have the "Disable pen detection" setting unticked.
xclub_101 said:
And what happens when you have two pens near the screen?
Click to expand...
Click to collapse
You can't do that - it sets up a quantum disturbance and causes a mini black hole to appear, which sucks in one of the pens.
Seriously, it gets a bit confused when you try to draw with both
Hello everybody,
My Spen is not registering well on my note 3 for some reason. I have to press very hard on the screen for it to register. I tried to change the pen's tip but still nothing. Also, I have no screen protector.
insanehadi said:
Hello everybody,
My Spen is not registering well on my note 3 for some reason. I have to press very hard on the screen for it to register. I tried to change the pen's tip but still nothing. Also, I have no screen protector.
Click to expand...
Click to collapse
You might have a fake Note 3 - which would not be surprising since you have not been able to read the rules of this place and learn that that kind of stuff should be posted in Q/A/Help. After the rules also read the thread about fakes.
insanehadi said:
Hello everybody,
My Spen is not registering well on my note 3 for some reason. I have to press very hard on the screen for it to register. I tried to change the pen's tip but still nothing. Also, I have no screen protector.
Click to expand...
Click to collapse
If you have a genuine Note 3 reflash the firmware and do a data factory reset. If that doesn`t help its probably a hardware issue and you have to send the device in for repair.
gee2012 said:
If you have a genuine Note 3 reflash the firmware and do a data factory reset. If that doesn`t help its probably a hardware issue and you have to send the device in for repair.
Click to expand...
Click to collapse
i like to know how do reflash the firmware ?
cheers
chg1282002 said:
i like to know how do reflash the firmware ?
cheers
Click to expand...
Click to collapse
Look here http://www.google.nl/url?sa=t&rct=j...Yo5ICUv2UzEN610K4i_v98Q&bvm=bv.66330100,d.ZWU or here http://forums.androidcentral.com/am...ide-samsung-how-flash-stock-rom-via-odin.html.
Have you tried changing the sensitvity on the pen?
ShadowLea said:
Have you tried changing the sensitvity on the pen?
Click to expand...
Click to collapse
How can I do that?
insanehadi said:
How can I do that?
Click to expand...
Click to collapse
Carefully pop off the button with a small screwdriver (do this in a room where you can't lose it, it JUMPS. Also take care not to break it. You can wedge it under the button in the center.). Then use the screwdriver to make small(it's sensitive) adjustments to the potentiometer (dial) closest to the tip. This sets the sensitivity of the pen.
You can test it without reattaching the button.
It sounds a bit odd, but this is a normal process for a Wacon pen.
Also, giving a good whack on the edge of a table with the side of the pen sometimes helps.
Sent from my SM-N9005 using Tapatalk 2
spen problem
Hi what's up I'm asking 4 some help... my Samsung galaxy note 3.... ofter a root my note 3 everu thing was working until about a week ago... I'm not getting no respond wen I try using the spen... all of the settings 4 the spen is on but yet still it's not working at all I also unroot and flash over the stock rom bUT yet still noting change the spen still not working.... plz can anyone help me I'll really appreciate it...
Similar to this problem for the S6 Edge:
http://forum.xda-developers.com/galaxy-s6/help/magnetic-sensor-compass-problem-t3109583
When reboot the device, the compass/magnetic sensor is not calibrated. Once I dial the *#0*# and then chose the sensors, and rotate the phone on the 3-axis, the magnetic sensor becomes calibrated, the number 0 and red line becomes number 3 and blue line in the black circle. However, if I decide to reboot, have to do it all over again, have to rotate the phone on the 3-axis to recalibrate the magnetic sensor.
It seems like the problem still persists on the S7 Edge, am I the only one?
Thanks,
JP
I have exactly this same problem on my S7 edge in Australia from Optus - compass re calibrated then when off and on again it needs doing again every time. It looks to me as if at least some S7 edge may have inherent compass sensor or software issue. I will try and replace it via shop but they said it may take many weeks to get a replacement once returned if out of stock as they would need return it to somewhere to check it...
Shaun123 said:
I have exactly this same problem on my S7 edge in Australia from Optus - compass re calibrated then when off and on again it needs doing again every time. It looks to me as if at least some S7 edge may have inherent compass sensor or software issue. I will try and replace it via shop but they said it may take many weeks to get a replacement once returned if out of stock as they would need return it to somewhere to check it...
Click to expand...
Click to collapse
I'm wondering if they are not all the same the S7 Edge, seems as if this was the case with my S6 Edge, almost everyone had this problem and Samsung wasn't doing much for it.
It seems as of this is the case for my wifes S4, my S6Edge and now my S7Edge.
Can anyone else confirm this? It's as easy as rebooting, then dialing *#0*# and then under Sensor...
I'm having the same problem on my S7 Edge.
Optus, Australia.
Maybe it's Exynos only, and SD don't have this issue?
My compass wasn't calibrated when I checked. Now is. Need to check if GPS works better now.
jsamuels said:
My compass wasn't calibrated when I checked. Now is. Need to check if GPS works better now.
Click to expand...
Click to collapse
You'll loose your calibration once you reboot the phone...
How do you calibrate the sensor?
Rickyw324 said:
How do you calibrate the sensor?
Click to expand...
Click to collapse
You rotate your phone along the 3-axis until it's calibrated
I do not believe this is a problem or issue! You need to calibrate each time you reboot. The same thing applies to the iPhone (blah!)
chippyuk said:
I do not believe this is a problem or issue! You need to calibrate each time you reboot. The same thing applies to the iPhone (blah!)
Click to expand...
Click to collapse
You think? It could be the case, as my S6E as well as my S4 do the same thing...
jproy12 said:
You rotate your phone along the 3-axis until it's calibrated
Click to expand...
Click to collapse
That was simple, thank you. :good:
chippyuk said:
I do not believe this is a problem or issue! You need to calibrate each time you reboot. The same thing applies to the iPhone (blah!)
Click to expand...
Click to collapse
Never had to recalibrate on any of the three iPhones I owned. And certainly not on the 6s Plus I used before getting the s7.
jsamuels said:
Never had to recalibrate on any of the three iPhones I owned. And certainly not on the 6s Plus I used before getting the s7.
Click to expand...
Click to collapse
Well you are right about the 6s as I just tried it. I don't think I even opened the compass on my 6 but after every restart on my 5 and 5s I definitely had to re-calibrate after a restart. Might be because I was jail-broken though. No idea then, hopefully someone who knows about the actual electronics may chip in...
Hi. Has anyone had an issue with the compass being very jittery after it has been calibrated?
When I reboot the phone, the compass works fine and is stable unless I calibrate it again. It is my second S7 Edge and I have had the exact same problem on both devices...
i've read the s6 thread and did the *#0*# thing and works!
(for those too lazy to read the link, basically press *#0*# on the call screen and it will bring up the "tests" screen
press the sensor
and will see the bottom, the status of the magnetic sensor
if it's not blue and has number 3 , than it's not "calibrated"
to calibrate, do the 3-axis thing (rotate the phone on 3 axis: turn it upside down height-wise, flip from side to side length-wise, twist it depth-wise) and the sensor will turn to number 3 and colored blue line)
(to exit which ever screens, just double press "back" button on the phone)
but my question is... (for those who've done it) seems like it has to be done (calibrate) on this "test" screen? can't calibrate if it's not this test screen?
Same here. Frustrating to need to recalibrate after reboot. Was the problem ever resolved with the S6 or should I just accept and learn to live with the issue?
this (calibration loss after reboot) was the case for every android device i owned so far since years!
so this is normal, and cant and wont be fixed!
TML1504 said:
this (calibration loss after reboot) was the case for every android device i owned so far since years!
so this is normal, and cant and wont be fixed!
Click to expand...
Click to collapse
I did not have any issues with my original HTC One, G3 or OnePlusOne. But, I guess it's going to be a fact-of-life.
Galaxy s7 edge
So i found the answer guys to fix searching for gps and gps not working. Running samsung galaxy s7 edge, also with optus but that doesnt matter. Soball you need to do is calibrate your phone, now you can download apps but if you use the built in app that comes with the s7, it works better
Step 1. Swipe the edge notifacations to bring up side display.
Step 2. Go into the settings, by touching the clog on the bottom left.
Step 3. Tick the widget for the compass, ruler.
Step 4. Go back to the home screen and swipe to bring up the side display.
Step 5. Go to the compass widget and in there, there is a calibrate button to click on and complete the calibration by spinning your phone on a axis as displayed and your done.
You wont have to redo it each time you restart like the other ways i have seen. I have contacted samsung about this, hopefully they fix this stupid issue.