S-PEN not working - Galaxy Note 3 Q&A, Help & Troubleshooting

Hello everybody,
My Spen is not registering well on my note 3 for some reason. I have to press very hard on the screen for it to register. I tried to change the pen's tip but still nothing. Also, I have no screen protector.

insanehadi said:
Hello everybody,
My Spen is not registering well on my note 3 for some reason. I have to press very hard on the screen for it to register. I tried to change the pen's tip but still nothing. Also, I have no screen protector.
Click to expand...
Click to collapse
You might have a fake Note 3 - which would not be surprising since you have not been able to read the rules of this place and learn that that kind of stuff should be posted in Q/A/Help. After the rules also read the thread about fakes.

insanehadi said:
Hello everybody,
My Spen is not registering well on my note 3 for some reason. I have to press very hard on the screen for it to register. I tried to change the pen's tip but still nothing. Also, I have no screen protector.
Click to expand...
Click to collapse
If you have a genuine Note 3 reflash the firmware and do a data factory reset. If that doesn`t help its probably a hardware issue and you have to send the device in for repair.

gee2012 said:
If you have a genuine Note 3 reflash the firmware and do a data factory reset. If that doesn`t help its probably a hardware issue and you have to send the device in for repair.
Click to expand...
Click to collapse
i like to know how do reflash the firmware ?
cheers

chg1282002 said:
i like to know how do reflash the firmware ?
cheers
Click to expand...
Click to collapse
Look here http://www.google.nl/url?sa=t&rct=j...Yo5ICUv2UzEN610K4i_v98Q&bvm=bv.66330100,d.ZWU or here http://forums.androidcentral.com/am...ide-samsung-how-flash-stock-rom-via-odin.html.

Have you tried changing the sensitvity on the pen?

ShadowLea said:
Have you tried changing the sensitvity on the pen?
Click to expand...
Click to collapse
How can I do that?

insanehadi said:
How can I do that?
Click to expand...
Click to collapse
Carefully pop off the button with a small screwdriver (do this in a room where you can't lose it, it JUMPS. Also take care not to break it. You can wedge it under the button in the center.). Then use the screwdriver to make small(it's sensitive) adjustments to the potentiometer (dial) closest to the tip. This sets the sensitivity of the pen.
You can test it without reattaching the button.
It sounds a bit odd, but this is a normal process for a Wacon pen.
Also, giving a good whack on the edge of a table with the side of the pen sometimes helps.
Sent from my SM-N9005 using Tapatalk 2

spen problem
Hi what's up I'm asking 4 some help... my Samsung galaxy note 3.... ofter a root my note 3 everu thing was working until about a week ago... I'm not getting no respond wen I try using the spen... all of the settings 4 the spen is on but yet still it's not working at all I also unroot and flash over the stock rom bUT yet still noting change the spen still not working.... plz can anyone help me I'll really appreciate it...

Related

TyTN:Temporary Method to deal with LCD Alignment Problem

I don't know why this setting can solve this problem (May be).
Go to
start > Setting > Connection > USB to PC
Step:
1. Uncheck USB to PC
2. Start > Setting > System > Screeen > Calibration the Alignment of Screen
3. Soft Reset.
My friend also use CHT9000 (Taiwan Version) and told me this method. After the above mentioned adjustment, not alignment problem up to this moment.
I also use this method. 2 days gone, no alignment problem was found. I will keep to update this post in the future.
Hope it can help. :roll:
anyone else tried this? anything to comment?
vapor said:
anyone else tried this? anything to comment?
Click to expand...
Click to collapse
There is a thread or two about this on the general side or somewhere.
"Search" will work fine.
I tought it is working but not.
I have contacted with the local HTC/QTEK partner.
Waiting for the official solution.
BR,
Joe
I think that I may have a proper fix. my alignment seemed to be fixed by a rom upgrade but has been getting prgressively worse for a few days. Last night I tried something hardware based. I will test this for two days before I will say what it is but I have had no misalignment issue in the few hours since I did it.
Phil
could you post what you did so even if it doesnt work, we would know?
vapor said:
could you post what you did so even if it doesnt work, we would know?
Click to expand...
Click to collapse
Ok it hasn't shifted at all today!
I was going to open it up to have a look at the rubber gasket that was mentioned in another post but chickened out!
Optional but probably a good idea; turn off and remove the battery.
1) Slide keyboard out and turn face down.
2) There are 2 tiny screws on the back of the screen that need to be undone. They have thread lock on them so a small crack will be heard as it releases.
3) Once the screws are out a further small crack noise may be heard. That'll be the tension being taken off the screen!
4) Put the screws back in and tighten (or should that be TyTN?). Do not over tighten these as it is only plastic.
5) If necessary realign the screen (hopefully for the last time)
As kind of proof that this has worked, this post was made from my v1605 on hsdpa while I was talking on the phone using bluetooth and got very hot and didn't need any realigning!
Hope it works for others!
Phil
I have the O2 Trion and my screen will be slight misaligned at the right side (cant use the vert scroll bar) . Is this exactly your problem ?
Does your problem happened again, if not could you post some pic/steps on how you did it ?
Thanks :roll:
4) Put the screws back in and tighten (or should that be TyTN?). Do not over tighten these as it is only plastic.
as long as there is no excessive used here, that is what you mean right?
sectorlord said:
I have the O2 Trion and my screen will be slight misaligned at the right side (cant use the vert scroll bar) . Is this exactly your problem ?
Does your problem happened again, if not could you post some pic/steps on how you did it ?
Thanks :roll:
Click to expand...
Click to collapse
That's what mine was doing when it got hot but it has been perfect all day!
vapor said:
4) Put the screws back in and tighten (or should that be TyTN?). Do not over tighten these as it is only plastic.
as long as there is no excessive used here, that is what you mean right?
Click to expand...
Click to collapse
You're correct. Before I did this one screw was clearly at an angle and afterwards it was straight.
If anyone else has success let me know and I'll try to get some photos and do a how-to on the wiki.
Phil
i tried this out for my friend and he claims that while it did fix the alignment problem on the right side, sometimes the screen becomes slightly misaligned. could be that i tightened a bit too hard so will look into this.
I'll try to get some photos and do a how-to on the wiki.
Click to expand...
Click to collapse
yes please
hi ...
when I undone the 2 screws.. i dont hear ANY noise... but I remove and returned it a little bit untight.
Let see... :roll:
Anybody had any success with this?
I haven't had any alignment issues since I did this 2 days ago.
Phil
low405 said:
Anybody had any success with this?
I haven't had any alignment issues since I did this 2 days ago.
Phil
Click to expand...
Click to collapse
When I did it for my friend, he claims that the screen, while does not have as serious an alignment problem as before, still has it. Its not that bad.
He notices that the problem usually comes after making a call. No matter how long the call (whether for 1 min or 40 mins), the screen will be slightly mis-aligned and needs to be re-aligned. Things like pressing the 'ENTER' button on the phone pad does not work unless he presses a certain part of the button.
Any advice for him?
low45,
I undone the 2 screws but hear no click or crack and return it back not so tight... is that the correct way... I will monitor mine, since it only happening once a day..
Though I do not hv one but I can inform that it is the bad quality of work..this has been happening to all the recent G4 Wizards and Prophets with SZ series serial number.
I think thehardware design has gone wrong..
Pls check yr serial number..if they start from HT or SZ
i think all the HTC Hermes manufactured are of the HT version
screw no help
ok... after a day.. it happened again...
I just hard reset and did not load the extROM last night... let see .. :roll:
me i go back to change it
i have HT630xxxx and no probleme

Touch screen sensitivity

How to change the sensitivity of the screen ?
I want it to be more sensitive to finger touches so i dont have to apply any pressure on the screen to register a "click."
Is there any way to change this ?
I heard somewhere that when you calibrate the screen, it not only calibrates where you touch the screen, but also how much pressure you apply? Is that true anyone?
Seems true to me, barely takes any pressure for me to use the touch screen.
I had the same problem wen I formatted my phone again, I had to calibrate the phone again and it worked perfectly.
bharat4ever said:
I heard somewhere that when you calibrate the screen, it not only calibrates where you touch the screen, but also how much pressure you apply? Is that true anyone?
Click to expand...
Click to collapse
That is AFAIK true.
To recalibrate, go to Start -> Settings -> choosing the system tab -> tap the screen icon.
There, you can recalibrate where you touch the screen and how much pressure you apply to the touches.
Thanks guys.
Just tried to re-calibrate the screen with little pressure by my clicks, and it works better now.
To recalibrate, go to Start -> Settings -> choosing the system tab -> tap the screen icon.
Click to expand...
Click to collapse
My X1a arrived from a previous owner without the stylus working, so I'm hopeful that calibrating the screen will remedy the problem like it has for so many (altho a handset problem is still a possibility).
However, before I do (which will be after work today), I was hoping to hear why, or how anyone could screw it up, so that I could either troubleshoot the current problem, or minimally not screw up the procedure myself.
This is my 1st smartphone so pardon the newbish query ...
TIA
and cheerios from the Avalon Peninsula
*sigh*
A quick (5 seconds?) search and:
http://forum.xda-developers.com/showthread.php?t=485037&highlight=screen+sensitivity
SquidgyB said:
*sigh*
A quick (5 seconds?) search and ...
Click to expand...
Click to collapse
Thanx Squidgy ... my search tumed up this thread only, altho your thread seems to be more about an alternate procedure, and does come up short on why or how anyone could screw up the primary procedure(?)
Edit: I also could have been more clear ... ie, finger touch seems to work well, while my stylus does not ... and that's a bit of a mystery to me(?)
cheerios
I Have found that if you calibrate with finger, then stylus doesnt work so good but if you calibrate gently with stylus, then finger and stylus works far better
try it
SquidgyB said:
*sigh*
A quick (5 seconds?) search and:
http://forum.xda-developers.com/showthread.php?t=485037&highlight=screen+sensitivity
Click to expand...
Click to collapse
This post is old.
almost 2 months before softtouch was released.
flub said:
I Have found that if you calibrate with finger, then stylus doesnt work so good but if you calibrate gently with stylus, then finger and stylus works far better ...
Click to expand...
Click to collapse
Thanx Flub!
My own approach to the procedure (called an alignment) took me around the screen several times. I don't know if it was trying to acquire some minimum threshold of satisfaction, but I might imagine it leading some users to pressing harder and harder. Your suggestion was an impetus for using soft touches only, and the result is a stylus touch that is now very sensitive.
cheerios
rotsu said:
This post is old.
almost 2 months before softtouch was released.
Click to expand...
Click to collapse
I don't understand what you mean "this post is old"...
The methods described in the post work, and I can't see any other newer versions of that softtouch, apart from the softtouch keyboard which is a completely different app.
As for why you would want to use the 2nd procedure (I don't know how you could bugger up a .cab installation), personally I prefer a quick clean reg edit to installing a cab. But each to their own.

Touch screen not working

Hey guys, I have been so much frustrated about my htc topaz....till now it is working perfectly. Since yesterday all of a sudden touch screen stops working...with ballooning effect on screen ...previously ballooning effect was noticed before 3-4 days,but i did not pay attention on it as touch screen working at that time..
What may be the probable cause is it digitizer or lcd screen gone?
I have uploaded the pictures also..
That's the Chinese Diamond2?
If so I have the same problem with a Chinese phone... There is a part of the screen that's not working fine (like a balloon on the left side of the screen). I have to press really hard and press more to the side than it should be
I've already considered in opening the phone to try to solve the problem.
Does anyone already opened his phone with success? Any pictures available to help the task?
indresh88, sorry to use your topic but I think we both need the same...
I had the same problem, is very usual in this phone. the tecnical changed the screen.
luisitron said:
I had the same problem, is very usual in this phone. the tecnical changed the screen.
Click to expand...
Click to collapse
The problem is that my phone came from China... So I would have to send it there, and that's not an option...
rvrosa said:
That's the Chinese Diamond2?
If so I have the same problem with a Chinese phone... There is a part of the screen that's not working fine (like a balloon on the left side of the screen). I have to press really hard and press more to the side than it should be
I've already considered in opening the phone to try to solve the problem.
Does anyone already opened his phone with success? Any pictures available to help the task?
indresh88, sorry to use your topic but I think we both need the same...
Click to expand...
Click to collapse
no definately not...it's factory unlocked asian version...also it is t5353 and official stock rom.
by the way how can we differentiate between chinese and factory unlock phone?
have you solve your problem?
Hi, use some standard scotch tape or tesa film. Stick it over the affected area and peel the tape off. This should unstick the digitizer again, it did the job for me quite often...
Cheers
badari said:
Hi, use some standard scotch tape or tesa film. Stick it over the affected area and peel the tape off. This should unstick the digitizer again, it did the job for me quite often...
Cheers
Click to expand...
Click to collapse
Please explain that better? I only have to stick some scotch tape on the screen and peel it off?? I have a screen protector, so it's better to take it?
Thanks
indresh88 said:
no definately not...it's factory unlocked asian version...also it is t5353 and official stock rom.
by the way how can we differentiate between chinese and factory unlock phone?
have you solve your problem?
Click to expand...
Click to collapse
I have the T5388i dual sim.
I'm no expert on those phones, but I think an easy way to know if the phone is HTC or Chinese version is the front camera side (on HTC is on the right and on the replica is on the left)
Other simple way is if it's dual sim than it's not from HTC.
If I'm telling some mistakes please someone correct me.
Concerning the problem... it's not solved
rvrosa said:
I have the T5388i dual sim.
I'm no expert on those phones, but I think an easy way to know if the phone is HTC or Chinese version is the front camera side (on HTC is on the right and on the replica is on the left)
Other simple way is if it's dual sim than it's not from HTC.
If I'm telling some mistakes please someone correct me.
Concerning the problem... it's not solved
Click to expand...
Click to collapse
Well according to my research...If you have standard htc phone, you have device name t5353,no dual sim,htc written on left side and front camera on right side....
badari said:
Hi, use some standard scotch tape or tesa film. Stick it over the affected area and peel the tape off. This should unstick the digitizer again, it did the job for me quite often...
Cheers
Click to expand...
Click to collapse
it helped me quite good and temporery, but how to fix it permanently...?
replace the touch screen digitizer.
eBay have many of them...
I have replaced my cracked one last month.
Two fixes for the scotch tape issue
1. Always take along some scotch tape or
2. Replace the digitizer. This can be done faily easily, see some other posts.
Cheers
I've looked at ebay for the digitizer and I've found many... the question is if they work on my phone?
I have a DUAL SIM T5388i, can anyone point me the right digitizer?
I've tried the tape but didn't worked I don't know if I'm doing it right because I've noticed no diference.
Help me!
I also have this problem, It just stopped working. I was calling, 10 minutes later when i took my phone and tried to unlock it, it did nothing, when i connect my phone in windows 7 with mobile center, I installed SOTI pocket controller, to check if it was my screen, and it was because via pocketcontroller it worked good, but how do i have to replace the screen thing, and how does it work with the tape,,
Thanks
i also had the same problem. if im not mistaken it might be due to humidity ...
i might be wrong
is there any way to fix this without replacing digitizer.
by the way i have a TD2 t5353 htc original .
Workign Solution Till Now
Hello Friends,
I have TD2 mobile and today I had same issue. I was thinking it was because of the weather or some.
I remember it did happend several time before, but when I restart the device several time it does work. So I was ignoring.... But today it did not work.. looks like going toward end... So I did soft and hard reset without and that did not helped me.
So I switched off the mobile, "heated" the touch screen gently with my hand for 1 min and started the mobile again and it worked for me .
Not sure if this is a solution, but will work.
May be I will contact Service Center here in Hyderbad and see what is wrong here?
Hope this will help you all...
Thanks.
Well, I've solved the problem... changed the digitizer...
rvrosa said:
Well, I've solved the problem... changed the digitizer...
Click to expand...
Click to collapse
How much that costs you?
prabhat said:
How much that costs you?
Click to expand...
Click to collapse
Take a look at solonomi. That's the place I've bought it.
digitizer for t5388i
Hi, I want to buy digitizer for t5388i, but I didn't find it. I searched at solonomi, ebay, alibaba... Have you any ideas where to buy? Digitizer for t5388i is not same with other t5388 models. Here is picture:
imageshack.us/photo/my-images/263/digitizer2.jpg/
(sorry for incomplete link, but I don't have permision to add images or links)
Many thanks.

Air Command does´nt work

Hi!
Got my Note 3 today and my air command function does´nt work.
Have tried to turn on/off the phone and the "aircommand" function in settings.
S-Pen is working cause i can see the pointer and the button on the s-pen works.
DeL09 said:
Hi!
Got my Note 3 today and my air command function does´nt work.
Have tried to turn on/off the phone and the "aircommand" function in settings.
S-Pen s working cause i can see the pointer and the button on the pens works.
Click to expand...
Click to collapse
I'd return and exchange.
Are you doing it right? You need to hover the pen close the then screen, hold the spen and release it.
MohJee said:
Are you doing it right? You need to hover the pen close the then screen, hold the spen and release it.
Click to expand...
Click to collapse
Yes om doing it right.
It's that non LTE non Snap800. Gotta get the good one when it comes out in a few days!
weirdingway said:
It's that non LTE non Snap800. Gotta get the good one when it comes out in a few days!
Click to expand...
Click to collapse
The note two's s-pen had two screws under the button to adjust sensitivity so it's possible it could be a dodgy pen opposed to phone, worth a google if you don't want to exchange or they have no stock to exchange.
I'm having issue trying to use air gestures it doesn't work.
weirdingway said:
It's that non LTE non Snap800. Gotta get the good one when it comes out in a few days!
Click to expand...
Click to collapse
I have with LTE.
sjm1982 said:
The note two's s-pen had two screws under the button to adjust sensitivity so it's possible it could be a dodgy pen opposed to phone, worth a google if you don't want to exchange or they have no stock to exchange.
Click to expand...
Click to collapse
Problem Solved!
After a few tries i found the sensitivity-setting for "my" S-Pen. My pens sensitivity was to high, so i had to decrease it a little.
Have a instruction video of how to adjust the sens of a S-Pen.
The person in the video had the opposite problem so he turned the screw clockwise.
Youtube Search: [FIX] Note II S-pen hover problem (Samsung Galaxy Note 2 / N7100)
DeL09 said:
Problem Solved!
After a few tries i found the sensitivity-setting for "my" S-Pen. My pens sensitivity was to high, so i had to decrease it a little.
Have a instruction video of how to adjust the sens of a S-Pen.
The person in the video had the opposite problem so he turned the screw clockwise.
Youtube Search: [FIX] Note II S-pen hover problem (Samsung Galaxy Note 2 / N7100)
Click to expand...
Click to collapse
it seems i have the same problem..but the solution didn't fix it.
any other solution.
update:
resolved !!
called up samsung customer care..they told me to change some settings..and presto!! it works like a charm
Please help me ... .. I lost one system file named ' keyguard' and now my home bottom not working and aircommand ... plllleeeeaaasse heeeeellllppppeee miiiii
max.android said:
it seems i have the same problem..but the solution didn't fix it.
any other solution.
update:
resolved !!
called up samsung customer care..they told me to change some settings..and presto!! it works like a charm
Click to expand...
Click to collapse
And what are those changes?
MasoudMokhi said:
And what are those changes?
Click to expand...
Click to collapse
i don't remember exactly...but i think i did turn it on in the settings...for some reason it was off be default...when i took it outta the box...it was on on my current note 4 by default..not sure why it was off on note 3...anyways you can call Samsung toll free customer care no. of your country an they will check on the phone if you have turned on the appropriate settings .

[Q] Note 3 S-Pen not working !

I have the following Android Device:
Samsung Note 3
Model No: SM-N9005
Android version: 4.4.2
Build No. KOT49H.N9005XXUGNJ2
Security software version: MDF v1.0 Release 3
Issue: The S-Pen fails to get any input on the screen. I have tried & noticed the following:
1) S-Pen detachment notification works when taken out.
2) Air View options pops up when pen is detached.
3) Air view options work when pressed with finger but not with S-Pen.
4) S-Pen works fine with other Note 3 devices
5) Other S-Pen does not work on my device
6) Made sure the S-Pen features are enabled under the settings. Tried enable/disable as well.
7) Tried the following testing using *#0*#
a) TSP Hovering: Works fine with the finger & the S-Pen(as a trial)
b) Wacom Test: Doesnt detect the S-Pen input at all.
c) SPEN Hovering: Doesnt detect the S-Pen input at all.
8) Tried to tighten up the screw within the S-Pen as a trial although it works with other Note 3 devices, however, it didnt work !
9) Did a Reboot as well!
10) The phone does not have any magnetic case either! FYI
11) Tried changing the nib with the new ones as well!
Could anybody suggest a work around for this problem? I am not sure if a factory reset can solve the problem, has anybody got that working after a factory reset?
I have all my data synced with the my google account, so with a factory reset, would it be restored back once signed it back on the phone? Will the Apps get uninstalled as well?? Do you think it is possible to re-install the S-Pen SDK or something?
Please advise!
Thanks
Pierre
Pierrechacko said:
I have the following Android Device:
Samsung Note 3
Model No: SM-N9005
Android version: 4.4.2
Build No. KOT49H.N9005XXUGNJ2
Security software version: MDF v1.0 Release 3
Issue: The S-Pen fails to get any input on the screen. I have tried & noticed the following:
Thanks
Pierre
Click to expand...
Click to collapse
Try running The self diagnostic mode and test the phones screen.
self diagnostic mode - *#7353#
check if the spen is working on that.
smartjais said:
Try running The self diagnostic mode and test the phones screen.
self diagnostic mode - *#7353#
check if the spen is working on that.
Click to expand...
Click to collapse
Works with the fingers but not with the spen...damn...somebody help me!
Sounds like hardware fault with the Wacom hardware.
Sent from my leanKernel 3.13 powered stock 4.4.2 (NF9) SM-N900T
Pierrechacko said:
Works with the fingers but not with the spen...damn...somebody help me!
Click to expand...
Click to collapse
If that's the case then your spen has gone bad. The way the spen works is there is a coil behind the screen and the spen draws power wireless from this coil.
This kinda makes it sure for the problem to be hardware problem not software.
One of two things could have gone bad.
1. The coil itself
2. Or your s pen is not able to take the wireless power..
If you have a friend who has the note 3 then try using his or her spen on your phone. .. That would be a good way to find out if your spen is bad or the coil thing.
smartjais said:
If that's the case then your spen has gone bad. The way the spen works is there is a coil behind the screen and the spen draws power wireless from this coil.
This kinda makes it sure for the problem to be hardware problem not software.
One of two things could have gone bad.
1. The coil itself
2. Or your s pen is not able to take the wireless power..
If you have a friend who has the note 3 then try using his or her spen on your phone. .. That would be a good way to find out if your spen is bad or the coil thing.
Click to expand...
Click to collapse
Ahem..its the coil! Can it be replaced ? Is it expensive?
smartjais said:
If that's the case then your spen has gone bad. The way the spen works is there is a coil behind the screen and the spen draws power wireless from this coil.
This kinda makes it sure for the problem to be hardware problem not software.
One of two things could have gone bad.
1. The coil itself
2. Or your s pen is not able to take the wireless power..
If you have a friend who has the note 3 then try using his or her spen on your phone. .. That would be a good way to find out if your spen is bad or the coil thing.
Click to expand...
Click to collapse
Is the coil covered under warranty?
Pierrechacko said:
Ahem..its the coil! Can it be replaced ? Is it expensive?
Click to expand...
Click to collapse
Pierrechacko said:
Is the coil covered under warranty?
Click to expand...
Click to collapse
Sorry if its the coil. Think that may be expensive.
Not sure how much the new coil thingy will cost you and not sure if its a part of the device screen...
If it is a part of the screen then they will probably replace the screen.
The sPen costs about 50 $ I think.
If you are under warranty and you have not rooted or done anything with the device Samsung should repair this problem without charging you but can never be sure..
Did you drop the device or something before getting this issue ??
Hi what's up I'm asking 4 some help... my Samsung galaxy note 3.... ofter a root my note 3 every thing was working until about a week ago... I'm not getting no respond wen I try using the spen... all of the settings 4 the spen is on but yet still it's not working at all I also unroot and flash over the stock rom bUT yet still noting change the spen still not working.... plz can anyone help me I'll really appreciate it...

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