Similar to this problem for the S6 Edge:
http://forum.xda-developers.com/galaxy-s6/help/magnetic-sensor-compass-problem-t3109583
When reboot the device, the compass/magnetic sensor is not calibrated. Once I dial the *#0*# and then chose the sensors, and rotate the phone on the 3-axis, the magnetic sensor becomes calibrated, the number 0 and red line becomes number 3 and blue line in the black circle. However, if I decide to reboot, have to do it all over again, have to rotate the phone on the 3-axis to recalibrate the magnetic sensor.
It seems like the problem still persists on the S7 Edge, am I the only one?
Thanks,
JP
I have exactly this same problem on my S7 edge in Australia from Optus - compass re calibrated then when off and on again it needs doing again every time. It looks to me as if at least some S7 edge may have inherent compass sensor or software issue. I will try and replace it via shop but they said it may take many weeks to get a replacement once returned if out of stock as they would need return it to somewhere to check it...
Shaun123 said:
I have exactly this same problem on my S7 edge in Australia from Optus - compass re calibrated then when off and on again it needs doing again every time. It looks to me as if at least some S7 edge may have inherent compass sensor or software issue. I will try and replace it via shop but they said it may take many weeks to get a replacement once returned if out of stock as they would need return it to somewhere to check it...
Click to expand...
Click to collapse
I'm wondering if they are not all the same the S7 Edge, seems as if this was the case with my S6 Edge, almost everyone had this problem and Samsung wasn't doing much for it.
It seems as of this is the case for my wifes S4, my S6Edge and now my S7Edge.
Can anyone else confirm this? It's as easy as rebooting, then dialing *#0*# and then under Sensor...
I'm having the same problem on my S7 Edge.
Optus, Australia.
Maybe it's Exynos only, and SD don't have this issue?
My compass wasn't calibrated when I checked. Now is. Need to check if GPS works better now.
jsamuels said:
My compass wasn't calibrated when I checked. Now is. Need to check if GPS works better now.
Click to expand...
Click to collapse
You'll loose your calibration once you reboot the phone...
How do you calibrate the sensor?
Rickyw324 said:
How do you calibrate the sensor?
Click to expand...
Click to collapse
You rotate your phone along the 3-axis until it's calibrated
I do not believe this is a problem or issue! You need to calibrate each time you reboot. The same thing applies to the iPhone (blah!)
chippyuk said:
I do not believe this is a problem or issue! You need to calibrate each time you reboot. The same thing applies to the iPhone (blah!)
Click to expand...
Click to collapse
You think? It could be the case, as my S6E as well as my S4 do the same thing...
jproy12 said:
You rotate your phone along the 3-axis until it's calibrated
Click to expand...
Click to collapse
That was simple, thank you. :good:
chippyuk said:
I do not believe this is a problem or issue! You need to calibrate each time you reboot. The same thing applies to the iPhone (blah!)
Click to expand...
Click to collapse
Never had to recalibrate on any of the three iPhones I owned. And certainly not on the 6s Plus I used before getting the s7.
jsamuels said:
Never had to recalibrate on any of the three iPhones I owned. And certainly not on the 6s Plus I used before getting the s7.
Click to expand...
Click to collapse
Well you are right about the 6s as I just tried it. I don't think I even opened the compass on my 6 but after every restart on my 5 and 5s I definitely had to re-calibrate after a restart. Might be because I was jail-broken though. No idea then, hopefully someone who knows about the actual electronics may chip in...
Hi. Has anyone had an issue with the compass being very jittery after it has been calibrated?
When I reboot the phone, the compass works fine and is stable unless I calibrate it again. It is my second S7 Edge and I have had the exact same problem on both devices...
i've read the s6 thread and did the *#0*# thing and works!
(for those too lazy to read the link, basically press *#0*# on the call screen and it will bring up the "tests" screen
press the sensor
and will see the bottom, the status of the magnetic sensor
if it's not blue and has number 3 , than it's not "calibrated"
to calibrate, do the 3-axis thing (rotate the phone on 3 axis: turn it upside down height-wise, flip from side to side length-wise, twist it depth-wise) and the sensor will turn to number 3 and colored blue line)
(to exit which ever screens, just double press "back" button on the phone)
but my question is... (for those who've done it) seems like it has to be done (calibrate) on this "test" screen? can't calibrate if it's not this test screen?
Same here. Frustrating to need to recalibrate after reboot. Was the problem ever resolved with the S6 or should I just accept and learn to live with the issue?
this (calibration loss after reboot) was the case for every android device i owned so far since years!
so this is normal, and cant and wont be fixed!
TML1504 said:
this (calibration loss after reboot) was the case for every android device i owned so far since years!
so this is normal, and cant and wont be fixed!
Click to expand...
Click to collapse
I did not have any issues with my original HTC One, G3 or OnePlusOne. But, I guess it's going to be a fact-of-life.
Galaxy s7 edge
So i found the answer guys to fix searching for gps and gps not working. Running samsung galaxy s7 edge, also with optus but that doesnt matter. Soball you need to do is calibrate your phone, now you can download apps but if you use the built in app that comes with the s7, it works better
Step 1. Swipe the edge notifacations to bring up side display.
Step 2. Go into the settings, by touching the clog on the bottom left.
Step 3. Tick the widget for the compass, ruler.
Step 4. Go back to the home screen and swipe to bring up the side display.
Step 5. Go to the compass widget and in there, there is a calibrate button to click on and complete the calibration by spinning your phone on a axis as displayed and your done.
You wont have to redo it each time you restart like the other ways i have seen. I have contacted samsung about this, hopefully they fix this stupid issue.
Related
My proximity sensor just suddenly started to half work. When on a phone call I would cover the sensor with my finger and the screen will shut off. When I move my finger away, the screen won't turn back on. I got into the test menu to test the sensor and notice that the adc reading seems to track my finger fine but once the sensor detect my finger it always stays at "1" (with a green vibrating screen) I am close to restoring my phone back to stock with Odin to see if it will fix it. But if anyone has any other suggestions it would be much appreciated. I have an i337m running stock rooted.
kiru said:
My proximity sensor just suddenly started to half work. When on a phone call I would cover the sensor with my finger and the screen will shut off. When I move my finger away, the screen won't turn back on. I got into the test menu to test the sensor and notice that the adc reading seems to track my finger fine but once the sensor detect my finger it always stays at "1" (with a green vibrating screen) I am close to restoring my phone back to stock with Odin to see if it will fix it. But if anyone has any other suggestions it would be much appreciated. I have an i337m running stock rooted.
Click to expand...
Click to collapse
if a battery pull didnt fix it, an odin restore is def the next step. then from there its a warranty exchange (ewww!!)
hapticxchaos said:
if a battery pull didnt fix it, an odin restore is def the next step. then from there its a warranty exchange (ewww!!)
Click to expand...
Click to collapse
Well it seem like a factory reset and restore from Odin didn't work. Any other things I can try?.....trying to avoid a warranty claim as this is my only phone.
kiru said:
Well it seem like a factory reset and restore from Odin didn't work. Any other things I can try?.....trying to avoid a warranty claim as this is my only phone.
Click to expand...
Click to collapse
If you have AT&T, you can call their warranty center and they will send you out a refurbished phone. If you let them know that it's a brand new phone and you take care of your devices, and that you shouldn't be given a used phone after such a short period of time, they can also send you a brand new one. They'll include a pre-paid shipping label so you can return the old one once you've transferred everything to the new one.
Screen protectors and covers to close to the sensor would add craziness in the past.
johnus said:
If you have AT&T, you can call their warranty center and they will send you out a refurbished phone. If you let them know that it's a brand new phone and you take care of your devices, and that you shouldn't be given a used phone after such a short period of time, they can also send you a brand new one. They'll include a pre-paid shipping label so you can return the old one once you've transferred everything to the new one.
Click to expand...
Click to collapse
I am in Canada, so I guess I will try to go back to them and see what they can do. After testing the sensor I found out a few things. The proximity sensor will work indoors but when I go out doors it doesn't anymore. With that said, when indoor lights are really bright, it also stops working.
alphadog00 said:
Screen protectors and covers to close to the sensor would add craziness in the past.
Click to expand...
Click to collapse
I don't have anything covering the sensor what so ever.
In the past, having a case that was next to the proximity sensor was enough to illicit some odd behavior. If you have any kind of case with a lip, you should test without it on
Sent from my SAMSUNG-SGH-I337 using xda app-developers app
alphadog00 said:
In the past, having a case that was next to the proximity sensor was enough to illicit some odd behavior. If you have any kind of case with a lip, you should test without it on
Sent from my SAMSUNG-SGH-I337 using xda app-developers app
Click to expand...
Click to collapse
I do have a case but it's the original Samsung protective cover case.
But have you tested the prox sensor without the case?
You have not confirmed that either way. If you want to exchange go ahead, but if it were me I would test everything I could first before I go to all the trouble of an exchange to find the problem persists.
---------- Post added at 11:06 PM ---------- Previous post was at 11:05 PM ----------
Also, look into turning off the gesture and any in pocket detection to see if that makes a difference.
alphadog00 said:
But have you tested the prox sensor without the case?
You have not confirmed that either way. If you want to exchange go ahead, but if it were me I would test everything I could first before I go to all the trouble of an exchange to find the problem persists.
---------- Post added at 11:06 PM ---------- Previous post was at 11:05 PM ----------
Also, look into turning off the gesture and any in pocket detection to see if that makes a difference.
Click to expand...
Click to collapse
Hi, yes I did test without the case as well and all my gestures are off except smart stay (which I turned off to test as well) I actually went to a shop around here that had two live S4s on demo. I went into that test menu *#0*# and looked at their proximity adc values. Both display models were nearly identical in values.... (would start from 2 onward to 255 when fully covered) as mine idles at 46+ when not covered. To me, it just looks like my sensor lost its calibration, but I don't think there is a way to calibrate it. I looked through the build prop.. even tried this through the terminal :
http://forum.xda-developers.com/showthread.php?t=2045569&page=2
Still no luck. I think I am going to reach out to Samsung as I found a walk in service depot near my area. This issue only really started the last few days...and it is driving me nuts
kiru said:
Hi, yes I did test without the case as well and all my gestures are off except smart stay (which I turned off to test as well) I actually went to a shop around here that had two live S4s on demo. I went into that test menu *#0*# and looked at their proximity adc values. Both display models were nearly identical in values.... (would start from 2 onward to 255 when fully covered) as mine idles at 46+ when not covered. To me, it just looks like my sensor lost its calibration, but I don't think there is a way to calibrate it. I looked through the build prop.. even tried this through the terminal :
http://forum.xda-developers.com/showthread.php?t=2045569&page=2
Still no luck. I think I am going to reach out to Samsung as I found a walk in service depot near my area. This issue only really started the last few days...and it is driving me nuts
Click to expand...
Click to collapse
Thanks for confirming... I know these were simplistic suggestions, but some phones in the past had really touchy sensors if anything was even nearby. Hopefully you will have good luck at the service center. I didn't know Samsung even had walk in centers.
alphadog00 said:
Thanks for confirming... I know these were simplistic suggestions, but some phones in the past had really touchy sensors if anything was even nearby. Hopefully you will have good luck at the service center. I didn't know Samsung even had walk in centers.
Click to expand...
Click to collapse
I also didn't realise they had the service centres. I found it on their web site.
Can anyone please tell me how to do this on the S5 in a way that sticks? I can do it through the GPS status app, but if the phone is restarted, the calibration is lost. I know some phones have a test menu, but the old *#0*# doesn't seem to be working on the S5.
megapleb said:
Can anyone please tell me how to do this on the S5 in a way that sticks? I can do it through the GPS status app, but if the phone is restarted, the calibration is lost. I know some phones have a test menu, but the old *#0*# doesn't seem to be working on the S5.
Click to expand...
Click to collapse
I managed to get the test menu working, but there doesn't seem to be a calibration option for the compass. Anyone have any ideas?
I just registered to reply you on this.
I have similar issue and found it is caused by the magnetic flip cover. When I remove phone from the cover and recalibrate compass it works well for long time. Also when I move the cover close to phone the compass is distracted and shows wrong direction to north.
My phone is new and I changed from S3. I have no such issue there.
Try your mobile without cover.
Thanks for the reply. Unfortunately, I'm having this problem despite having no cover on the phone
Hi everyone,
Just got a factory refurbished Note 4, on Lollipop 5.1.1 and I am having a strange problem with the proximity sensor.
Basically, and similarly to several users on this forum, the sensor appeared not to be working (checked with *#0#*, CPU-Z, etc...). HOWEVER, if I press lightly on the top of the screen (no, not over the sensor, but that works too) the sensor goes back to working for anywhere from a few minutes to a couple of hours.
What gives? I would like to try and fix this w/o returning the phone or tripping Knox (root, new firmware, whatever). Any ideas.
Has anyone else had this behavior where the sensor seems not to work, but goes back to working temporarily if the top of the screen is pressed down a bit?
Thanks everyone!
i have n910c too. XSG.
acmbc said:
Hi everyone,
Just got a factory refurbished Note 4, on Lollipop 5.1.1 and I am having a strange problem with the proximity sensor.
Basically, and similarly to several users on this forum, the sensor appeared not to be working (checked with *#0#*, CPU-Z, etc...). HOWEVER, if I press lightly on the top of the screen (no, not over the sensor, but that works too) the sensor goes back to working for anywhere from a few minutes to a couple of hours.
What gives? I would like to try and fix this w/o returning the phone or tripping Knox (root, new firmware, whatever). Any ideas.
Has anyone else had this behavior where the sensor seems not to work, but goes back to working temporarily if the top of the screen is pressed down a bit?
Thanks everyone!
Click to expand...
Click to collapse
YES. i thought i was the only one. I only notice when i made 2 calls. I have this phone for 1 month now so i'm returning it to the store for repair(?). Also, when u push down the corners of ur screen, do you notice that it somewhats moves in?
just wondering, did u buy it from bhphotovideo or expansys?
Yes, I *do* notice it does move in a bit, although just on the top left side of the screen (which is how I "fix" the problem for 20 minutes). I bought the phone in Brazil where I live, so no, not BH or expansys.
Hey guys, i've been trying to calibrate the compass for a couple days.. And as I type this I tried again and for the first time it calibrated properly.. but yeah all the times I tried before it didn't work.
I've gone in *#0*# sensor and I'd get the green bar with a 2 or the red bar with a 0. Just now for the first time I got the blue bar with the 3. Is it normal it requires calibrating so often?
Would this explain why my GPS is always very wonky? My general positioning works but it always thinks I'm turning once I reach a corner or when I'm driving on the highway, it thinks I take pretty much every exit and recalculates the route every time which gets really annoying.
I thought the magnetic sensors would not really get interfered with a magnetic car mount. I've had a magnetic mount on my OnePlus One and Nexus 4 forever and i've never had these gps issues.
daviiiiiid said:
Hey guys, i've been trying to calibrate the compass for a couple days.. And as I type this I tried again and for the first time it calibrated properly.. but yeah all the times I tried before it didn't work.
I've gone in *#0*# sensor and I'd get the green bar with a 2 or the red bar with a 0. Just now for the first time I got the blue bar with the 3. Is it normal it requires calibrating so often?
Would this explain why my GPS is always very wonky? My general positioning works but it always thinks I'm turning once I reach a corner or when I'm driving on the highway, it thinks I take pretty much every exit and recalculates the route every time which gets really annoying.
I thought the magnetic sensors would not really get interfered with a magnetic car mount. I've had a magnetic mount on my OnePlus One and Nexus 4 forever and i've never had these gps issues.
Click to expand...
Click to collapse
Ok. That's exactly what's happening with mine (Exynos S7 Edge). I thought it'd be caused by the Samsung Backpack I'm using, because it uses wireless charging and the coil interferes with the various location sensors. Do you also happen to have the Samsung Backpack. I'm gonna have to use Navigon without the Backpack and see if I still get those "erratic ghost turns". I use the compass on the Edge Panel about three to four times a day and almost always I have to calibrate it.
nitrous² said:
Ok. That's exactly what's happening with mine (Exynos S7 Edge). I thought it'd be caused by the Samsung Backpack I'm using, because it uses wireless charging and the coil interferes with the various location sensors. Do you also happen to have the Samsung Backpack. I'm gonna have to use Navigon without the Backpack and see if I still get those "erratic ghost turns". I use the compass on the Edge Panel about three to four times a day and almost always I have to calibrate it.
Click to expand...
Click to collapse
Hey, no I don't have the backpack. Does your calibration works every time? What kind of car mount do you use?
I also have the Canadian variant on Rogers.
Sent from my SM-G935W8 using Tapatalk
daviiiiiid said:
Hey, no I don't have the backpack. Does your calibration works every time? What kind of car mount do you use?
I also have the Canadian variant on Rogers.
Click to expand...
Click to collapse
Yes, it works every time. I'm using the Samsung EE-V200 car mount. It's a plastic car mount without any metal parts except the 4 screws that hold the rubber suction cup piece in place.
nitrous? said:
Yes, it works every time. I'm using the Samsung EE-V200 car mount. It's a plastic car mount without any metal parts except the 4 screws that hold the rubber suction cup piece in place.
Click to expand...
Click to collapse
Ah ok. Yeah hopefully someone has an answer for the ghost turns...
I've noticed my G6 is having problems with the proximity sensor during a phone call. When I put the phone up to my ear during a call and then remove the phone from my ear (such as at the end of a call) the screen does not turn back on. I need to wake the phone before I can access the phone and then press the END CALL button.
Any ideas?
Thank you.
ETA: I have powercycled the phone.
Did you use glass protector？ In my experience, because the protector cover the proximity sensor. So try to replace another one.
Brady Lin said:
Did you use glass protector
Click to expand...
Click to collapse
I don't have a screen protector, just a case. Sorry, I should have mentioned that.
I just tried removing the case (Tech 21 EVO CHECK) and cleaned around the sensor and still have the issue.
Okay. It appears that my proximity sensor is not "releasing." I just wrote a quick profile in Tasker and it recognizes the proximity sensor is covered but does not recognize it being uncovered.
I contacted LG and their solution is to do an FDR, which I expected them to say. There has to be something other than doing FDR. If others are experiencing the same issue then it's a software issue and not isolated to just my phone. Sure, I could do a FDR, but then I have to set up all my apps, etc again.
Here's the Proximity Sensor on a fresh phone boot:
https://photos.app.goo.gl/TW56YtWTC30YMR3f1
Here's the sensor after waving my hand in front of it:
https://photos.app.goo.gl/AzYs5mKtLGShxyrk2
I've been doing some additional troubleshooting and I'm not entirely convinced this is a hardware issue.
I've owned the phone for three months. I never had any issues until this week. I did purchase the phone used and there is some damage around the speaker housing, which is next to the proximity sensor, but the problem occurs intermittently and as I mentioned, only started this past week.
I have not done an FDR (yet). I did boot into Safe Mode and it did exhibit the same behavior.
I contacted LG and they want me to send the phone to them so they can do repairs.
Sometimes the sensor releases after a few seconds and other times after a few minutes.
Same issue over here
Hello! Did you finally get a solution for this trouble? I'm having the same problem with my lg g6.
Thank you!
ricardovb said:
Hello! Did you finally get a solution for this trouble? I'm having the same problem with my lg g6.
Click to expand...
Click to collapse
Yes. I sold it and got a Pixel 2 XL instead.
Okay. Seriously, no, I never did. I also was never able to find anything online about this and I was never able to find others experiencing the same issue, so I'm glad you replied to my post. I really think it's software related because I did do an FDR and the issue went away after the FDR, but then recurred after a few months. It could be an app that caused the issue, but the problem is, I was just never able to make a determination which app, if any, was the cause.
Solved it!
Hey! Just after I asked you, i tried to enter the lg hidden menu (most of lg smartphones have it) and got to recalibrate the proximity sensor. Now it is working perfectly.
The procedure is the following:
1-Dial *#546368#*870#
2-Device test
3-SAAT
4-AutoTest
5-Click Pass
6-Keep pressed Cal Start and follow intructions.
7-Exit
Hope it will be useful for other g6 users!
Wow! I wish I knew that before! Well, as you said, it will benefit other G6 owners.
ricardovb said:
Hey! Just after I asked you, i tried to enter the lg hidden menu (most of lg smartphones have it) and got to recalibrate the proximity sensor. Now it is working perfectly.
The procedure is the following:
1-Dial *#546368#*870#
2-Device test
3-SAAT
4-AutoTest
5-Click Pass
6-Keep pressed Cal Start and follow intructions.
7-Exit
Hope it will be useful for other g6 users!
Click to expand...
Click to collapse
Thanx....it's works
Sensor issue
I had the same problem and i fixed it by opening the phone and cleaning off the tint it has in front of the sensor on the screen,now it works like a charm.
ricardovb said:
Hey! Just after I asked you, i tried to enter the lg hidden menu (most of lg smartphones have it) and got to recalibrate the proximity sensor. Now it is working perfectly.
The procedure is the following:
1-Dial *#546368#*870#
2-Device test
3-SAAT
4-AutoTest
5-Click Pass
6-Keep pressed Cal Start and follow intructions.
7-Exit
Hope it will be useful for other g6 users!
Click to expand...
Click to collapse
man, you have saved me.. it works :victory:
ricardovb said:
Hey! Just after I asked you, i tried to enter the lg hidden menu (most of lg smartphones have it) and got to recalibrate the proximity sensor. Now it is working perfectly.
The procedure is the following:
1-Dial *#546368#*870#
2-Device test
3-SAAT
4-AutoTest
5-Click Pass
6-Keep pressed Cal Start and follow intructions.
7-Exit
Hope it will be useful for other g6 users!
Click to expand...
Click to collapse
I had to log back in after a couple of years to thank you for posting this. Awesome stuff :good:
Dominiko said:
I had to log back in after a couple of years to thank you for posting this. Awesome stuff :good:
Click to expand...
Click to collapse
How much score is idel?
No matter what score i got....it's always on & drain my battery.
Thank you.
:fingers-crossed:
The proximity sensor procedure works perfect. Thank you!