Yesterday when I was charging my one week old Note 3 I noticed it stopped charging in the middle of a charge (the red constant LED started flashing).
I turned the phone off, took out the battery. Turn on charging but did not restart the phone.
Early this morning I got up and the battery was completely drained with no LED indication on the phone.
THE PHONE IS DEAD.
I've tried my old charger to my SGS2, charging via computer, nothing. It wont charge.
Since I've already installed CF-root and CWM recovery i guess my warranty is void, so I'm REALLY DESPERATE right now...!
Perhaps it is simply the battery that has died ?
I know the NFC is in he battery so perhaps its fried itself somehow?
If you haven't got a warranty still maybe just buy another battery (make sure it's original for the NFC)
If the phone is having an issue with charging you could pick up a new battery and the separate USB charger.
I bought the Samsung USB charger and it took about 2 weeks to come from South Korea to Perth, Australia (everything takes longer to get delivered to Perth).
Oh yeh I bought the charger and phone separately as it worked out cheaper...
You may even be able to pick one up locally ?
o0o.paw said:
Perhaps it is simply the battery that has died ?
I know the NFC is in he battery so perhaps its fried itself somehow?
If you haven't got a warranty still maybe just buy another battery (make sure it's original for the NFC)
If the phone is having an issue with charging you could pick up a new battery and the separate USB charger.
I bought the Samsung USB charger and it took about 2 weeks to come from South Korea to Perth, Australia (everything takes longer to get delivered to Perth).
Oh yeh I bought the charger and phone separately as it worked out cheaper...
You may even be able to pick one up locally ?
Click to expand...
Click to collapse
Well, I don't know if it's related, but I used NFC when connected my Galaxy Gear for the first time yesterday..
That sounds like too much of a coincidence... maybe it did fry itself? or it was faulty to begin with.
I'd grab a spare battery and charger and if that works I'd take the old battery back and say you want a replacement under warrant. I doubt there's a Knox trigger for the battery
Let us know how you go, it may help someone else later down the track.
o0o.paw said:
That sounds like too much of a coincidence... maybe it did fry itself? or it was faulty to begin with.
I'd grab a spare battery and charger and if that works I'd take the old battery back and say you want a replacement under warrant. I doubt there's a Knox trigger for the battery
Let us know how you go, it may help someone else later down the track.
Click to expand...
Click to collapse
Yes, I'll try with a new battery. I just measured the current voltage with a multimeter and it says 2.78V in the battery...
I'll post as soon as I get some news, and please, any other suggestions it's highly appreciated!
I'd try a secondary battery also, and a different charger with it, maybe your power at home spiked and fried it. Maybe it is the NFC issue.
As for warranty, can't really see Samsung (notorious for bad batteries lately!! swelling, and S4 issues) not replacing it even if it has a custom recovery on it. Custom recovery doesn't mess up power wattage unless your changed your CPU Voltage.
did you do anything to the usb charging port? 2 years ago I was cleaning my Note 1 and I sprayed the pressured air from can into the usb charging port on the bottom of the phone. (stupid idea) The air when let out of can has little bit of moisture in it and it got into the phone and damaged the charging module. ( together with microphone)
I was experiencing exactly the same problem as you described, battery died overnight, I was not able to charge the phone at all and I had to replace the whole charging module and month later even the motherboard. Very costly cleaning....
I had a similar issue with a S3, at first the phone refused to charge with the supplied cable, so, I used a sony cable, that worked fine for 2 or 3 months, then, the charging time began to incresse, at last it wouldnt charge, ans eventually the phone ran out of juice, I had my S3 rooted, cwm and cooked rom, took it to my carrier and they fixed it, faulty connector replaced, in the S3 forums many had issues with cables and onboard connectors, now with my note3, first thing I did was to get a wireless charger, it takes twice thr time to charge, but you only put the phone on top the charger, no connection, so you can charge as many time you want without wearing off the conector, in your case, looks like is the conector, take it for warranty service, in my case it didnt matter if it was rooted or else, the connector is a hardware issue, so they honnored the warranty, and, finally, get yourself a wireless charger, it is really nice to charge cable free, mine cost 35 dlls, worth every cent
Just because you're rooted doesn't mean your warranty is void. It depends on whether your provider will notice and if they did whether they would care.
Sent from my SM-N9005 using Tapatalk
Thanks for all your replies, fells good I'm not alone out here with the same issue.
I went to a shop 40 km from here and bought a new Note 3.
Then I started to do some research.
1. New battery - not charging
2. Tried new charger and cord -nope
3. Change USB connector at the bottom of the phone with the new one - still not charging.
4. Tried a new stock ROM via ODIN since I got a new battery - not charging
5. Mother of all..! Changed motherboard with the new phone. Voilá! Charging even with old battery.
Well, it looks like something really bad happened with the motherboard. And I haven't barely used the phone - but rooted it.
I will definitely root again but perhaps with "universal root de la Vega" instead of CF root. Don't really know what's best.
Once again, thanks for your replies and comments. They are worth gold when in trouble.
Thanks for all your replies, fells good I'm not alone out here with the same issue.
I went to a shop 40 km from here and bought a new Note 3.
Then I started to do some research.
1. New battery - not charging
2. Tried new charger and cord -nope
3. Change USB connector at the bottom of the phone with the new one - still not charging.
4. Tried a new stock ROM via ODIN since I got a new battery - not charging
5. Mother of all..! Changed motherboard with the new phone. Voilá! Charging even with old battery.
Well, it looks like something really bad happened with the motherboard. And I haven't barely used the phone - but rooted it.
I will definitely root again but perhaps with "universal root de la Vega" instead of CF root. Don't really know what's best.
Once again, thanks for your replies and comments. They are worth gold when in trouble.
The Lord Vader said:
Thanks for all your replies, fells good I'm not alone out here with the same issue.
I went to a shop 40 km from here and bought a new Note 3.
Then I started to do some research.
1. New battery - not charging
2. Tried new charger and cord -nope
3. Change USB connector at the bottom of the phone with the new one - still not charging.
4. Tried a new stock ROM via ODIN since I got a new battery - not charging
5. Mother of all..! Changed motherboard with the new phone. Voilá! Charging even with old battery.
Well, it looks like something really bad happened with the motherboard. And I haven't barely used the phone - but rooted it.
I will definitely root again but perhaps with "universal root de la Vega" instead of CF root. Don't really know what's best.
Once again, thanks for your replies and comments. They are worth gold when in trouble.
Click to expand...
Click to collapse
could this be relatd to knox warranty / burned efuse?
I'd just like to ask...destroying the phone because it's rooted seems to be a overreaction, if it's the case...
äon said:
could this be relatd to knox warranty / burned efuse?
I'd just like to ask...destroying the phone because it's rooted seems to be a overreaction, if it's the case...
Click to expand...
Click to collapse
I'd would like to know that too! It happened after first NFC connection with my Galaxy Gear if it's any clue.
My battery is going along the same lines, it is getting worse and worse and worse everyday since MJ7 update. Today it started showing 'Battery Disconnected' error and dropping the phone from about 2 feets height fixed it. I mean, i charge full, and next thing you know, it's down to 90%. I thought it was calibration at first, but no no it wasn't! The thing is i don't know if a new battery will fix and i wouldn't like throwing that money away for no reason.
The Lord Vader said:
Thanks for all your replies, fells good I'm not alone out here with the same issue.
I went to a shop 40 km from here and bought a new Note 3.
Then I started to do some research.
1. New battery - not charging
2. Tried new charger and cord -nope
3. Change USB connector at the bottom of the phone with the new one - still not charging.
4. Tried a new stock ROM via ODIN since I got a new battery - not charging
5. Mother of all..! Changed motherboard with the new phone. Voilá! Charging even with old battery.
Well, it looks like something really bad happened with the motherboard. And I haven't barely used the phone - but rooted it.
I will definitely root again but perhaps with "universal root de la Vega" instead of CF root. Don't really know what's best.
Once again, thanks for your replies and comments. They are worth gold when in trouble.
Click to expand...
Click to collapse
My advise is if you can flash in a stock rom then do so and then take it back for warranty repairs. I dont think they really check the knox warranty void flag so if you are lucky then you may get a repaired or new/refurbished note 3 that is actually working.
Nothing changed hardware or ROM wise as far as I know.
But starting a couple days ago my phone slow drained and died overnight while running hotspot and doing some downloading. This had never happened before.
I'm using the stock cable and stock charger.
I used an app named galaxy charging current to test the charging rate after that...
It will not go over 500mA. At all. Ever. Even worse, it is usually down around 380mA.
Testing with my phone, cable and charger it only pulls up to 500mA.
Using my wife's gs4, my charger and cable, her phone will pull between 1200mA and 1900mA.
Her phone and her cable and charger, 1900mA.
My phone, her charger and cable nets me 480mA to 500mA.
The port on the phone is clean and clear of debris. The cable and charger both have clean connectors.
I am seriously at a loss as what to do. I haven't changed anything on my phone lately.
Any ideas? Is my battery going bad?
Try swapping the batteries between your wife's phone and your phone. See if the problem switches to her phone. The battery in your phone may be failing and in need of replacement.
cruise350 said:
Try swapping the batteries between your wife's phone and your phone. See if the problem switches to her phone. The battery in your phone may be failing and in need of replacement.
Click to expand...
Click to collapse
Thank you. Good suggestion. I'll report back.
Didn't even get that far...
Pulled the back of my phone. Lo, the battery is beginning to swell near the + - area, and in the lower left corner as well. It isn't bad yet , but it is noticeable.
Serial number begins with TH1D.
Not too pleased about this.
I know Samsung replaces the S4 batteries for free but I do not know how to go about getting this done.
I called Sprint 4x because they kept passing the buck around and giving me conflicting answers. Finally one suggested taking the phone in to a Sprint store.
Google search told me I should take it in to a Samsung Experience store.
Does anyone know? Will I be better off taking it to the Sprint where I bought it or to a Samsung store?
wilzard said:
Didn't even get that far...
Pulled the back of my phone. Lo, the battery is beginning to swell near the + - area, and in the lower left corner as well. It isn't bad yet , but it is noticeable.
Serial number begins with TH1D.
Not too pleased about this.
I know Samsung replaces the S4 batteries for free but I do not know how to go about getting this done.
I called Sprint 4x because they kept passing the buck around and giving me conflicting answers. Finally one suggested taking the phone in to a Sprint store.
Google search told me I should take it in to a Samsung Experience store.
Does anyone know? Will I be better off taking it to the Sprint where I bought it or to a Samsung store?
Click to expand...
Click to collapse
I would say the Samsung store, preferably with your receipt. Also doesn't hurt to call them before actually leaving the door. My experience with Sprint is they'll keep passing the buck to the point you wonder if they even support the phone in question.
So screwed... My Note 3 suddenly wont charge. 70% of the time it doesn't recognize that a charger has been connected. 30% of the time I get an error saying its not charging to protect the phone, and I need to use my original charger. Of course, this is WITH the original charger and cable. I get the same error message with other chargers or connecting to my PC.
I need to get it to Samsung for warranty service, but I am on Beans 6. I dont know what to do. I have 3% and its draining fast. I cant get it charged enough to return to stock.
Help!!! Any suggestions? Is there some known issue with a quick fix? I have rebooted, removed battery, rebooted, rebooted, tried all the different chargers/cables/PCs.... I dont know where to go from here.
Thank you!!!
You can buy a universal battery charger from Radio Shack and charge your battery that way.
Hopefully your PC can still recognize your phone so you can flash it back to stock.
Sent from my SM-G900V using Tapatalk
I ordered a wireless charging pad from Amazon. Hopefully that works. If it's just the port, it should.
What's odd is my PC can still recognize the phone. Or could, before it died completely. I backed up my perishables to it.
Guess we'll wait and see on Monday.
In the meantime you can go on amazon and get the Anker battery kit. It comes with an external charger and two batteries. It costs just $30. I got tired of having to replace my samsung charger due to crap quality so I tried this and it's great. Obviously you'll still have to figure out what to do when you connect to the computer but you can get the Anker kit for now
Your usb port is probably faulty. You can change it yourself, its actually pretty easy. They sell for around $15 on ebay.
Sent from my Galaxy Note S5
S4 burned while it was charging via cable to wall outlet. Cable and charger came with the box and I found out in the morning that the battery didn't charge and there was a burning smell. Since my T-mobile warranty was over (1yr) I called Samsung and got a 1 time free repair on my current device.
Sucks that I wont receive a replacement, considering everything that happened was out of my control and was due to Samsung's equipment. Didn't know that this was pretty common as I spoke to the T-mobile rep, and definitely put a sour taste in my mouth for Samsung, and my next phone.
Hi, so a couple days ago all of a sudden the phone would not charge with quick charge and i tried different plugs, it would charge then uncharge every 1 second, so i used my console or laptop to charge my phone but it was charging slowly and the port would get very hot, now today it is not charging at all with anything, im from the UK but got the phone from USA so cant really send them the phone, but i think the charging port is maybe burned out or something, does anybody have suggestions on what i can do? Thank you
Contact ZTE first of all if your phone is still under warranty. Even if you bought it in the USA, they can facilitate the repair. Failing that, your best shot would be to look up some repair guide and try doing it yourself, or taking it to a repair shop.
Btw, the Axon 7 on Ebay or in Willhaben (Used market website in Austria) doesn't cost more than 150€. If you have that ammount to spare, buying a used unit might not be the worse bet.
Mine had an error close to this after I rooted it. It would appear to be on the charger, but the unit would just get EXTREMELY hot and not take a charge. I finally let it die completely and it just started working normal after that. If the charge port is the only thing getting hot though, it might be different. My entire phone would heat up.
Have you made sure the port is absolutely clean? If not it can slow or stop the charge and definitely heat everything stuck in there.
Try a different cable. I had a similar scare using magnetic tip cables and they ended up being the culprit.