[Q] Help me solve slow charging problems. - Sprint Samsung Galaxy S 4 Q&A, Help & Troubleshoot

Nothing changed hardware or ROM wise as far as I know.
But starting a couple days ago my phone slow drained and died overnight while running hotspot and doing some downloading. This had never happened before.
I'm using the stock cable and stock charger.
I used an app named galaxy charging current to test the charging rate after that...
It will not go over 500mA. At all. Ever. Even worse, it is usually down around 380mA.
Testing with my phone, cable and charger it only pulls up to 500mA.
Using my wife's gs4, my charger and cable, her phone will pull between 1200mA and 1900mA.
Her phone and her cable and charger, 1900mA.
My phone, her charger and cable nets me 480mA to 500mA.
The port on the phone is clean and clear of debris. The cable and charger both have clean connectors.
I am seriously at a loss as what to do. I haven't changed anything on my phone lately.
Any ideas? Is my battery going bad?

Try swapping the batteries between your wife's phone and your phone. See if the problem switches to her phone. The battery in your phone may be failing and in need of replacement.

cruise350 said:
Try swapping the batteries between your wife's phone and your phone. See if the problem switches to her phone. The battery in your phone may be failing and in need of replacement.
Click to expand...
Click to collapse
Thank you. Good suggestion. I'll report back.

Didn't even get that far...
Pulled the back of my phone. Lo, the battery is beginning to swell near the + - area, and in the lower left corner as well. It isn't bad yet , but it is noticeable.
Serial number begins with TH1D.
Not too pleased about this.
I know Samsung replaces the S4 batteries for free but I do not know how to go about getting this done.
I called Sprint 4x because they kept passing the buck around and giving me conflicting answers. Finally one suggested taking the phone in to a Sprint store.
Google search told me I should take it in to a Samsung Experience store.
Does anyone know? Will I be better off taking it to the Sprint where I bought it or to a Samsung store?

wilzard said:
Didn't even get that far...
Pulled the back of my phone. Lo, the battery is beginning to swell near the + - area, and in the lower left corner as well. It isn't bad yet , but it is noticeable.
Serial number begins with TH1D.
Not too pleased about this.
I know Samsung replaces the S4 batteries for free but I do not know how to go about getting this done.
I called Sprint 4x because they kept passing the buck around and giving me conflicting answers. Finally one suggested taking the phone in to a Sprint store.
Google search told me I should take it in to a Samsung Experience store.
Does anyone know? Will I be better off taking it to the Sprint where I bought it or to a Samsung store?
Click to expand...
Click to collapse
I would say the Samsung store, preferably with your receipt. Also doesn't hurt to call them before actually leaving the door. My experience with Sprint is they'll keep passing the buck to the point you wonder if they even support the phone in question.

Related

Phone won't charge :(

I'm on my phone now so I can't find the thread on this if there is one. I thought i was the only one with the issue, but I found an article on engadget.
I have a best buy protection but no best buy has any, anymore.
I'm going to make this quick, which was the best solution for getting a replacement? My 30 day ran out, and no best buys have any atm. I'm going to call like once a week and hope some get some in, and hope they don't lie about it.
Sent from my PC36100 using XDA App
Go to the store...
iNerd18 said:
I'm on my phone now so I can't find the thread on this if there is one. I thought i was the only one with the issue, but I found an article on engadget.
I have a best buy protection but no best buy has any, anymore.
I'm going to make this quick, which was the best solution for getting a replacement? My 30 day ran out, and no best buys have any atm. I'm going to call like once a week and hope some get some in, and hope they don't lie about it.
Sent from my PC36100 using XDA App
Click to expand...
Click to collapse
Take it to the store to at least set them in motion to get you another. Also, another store might have one. Possibly a drive, but worth it. In any case the best thing to do is to let them see it and know about the problem.
my brothers and my phones were doing this as well. turned out it wasnt the usb port but it was his cable. the cables htc sends are pretty weak. ive gone through 2 so far. you could try a new cable. my evo has bungee jumped off my night stand a few times...wont charge right unless i put side pressure on cable...after new cable charges fine.
ive had the same thing just recently happen to me. i bought some cheap cables off of ebay and they worked for a week or so then my phone stopped charging and being recognized as being plugged in then i tried the cable supplied by HTC and same thing! Now, its very sporadic. None of the cables i have work in the front usb ports (1 in a separate installed card reader and 2 infront of the case), SOMETIMES the HTC cable will work with the ports in the back and the only time i can get a consistent charge and data signal to the computer is through a powered usb hub(power cord to the wall) with the HTC cable, one of the cheap chinese cables i shortened fro 3 feet to about 2 and another small cable (maybe 1-1.5ft) cable i got in desperate times at microcenter. The fact that in consistently works in the powered hub tells me that somehow, something with the amperage needed to register as plugged in or charged has changed or gone wrong on the Evo side because my machine is a well built custom build computer and i tested it in 2 other high-end custom builds i did for friends of mine and i have the same problem through all of their usb ports as well, so i know its not my motherboard giving me lip. i would like to here another statement from HTC soon about this as more people start becoming more vocal about this issue.
BTW, this literally started happening to me 2 days ago and i got mine on release day. HW REV: 02
It seems all too strange to me that this little incident surfaces on the internet basically the EXACT same time i experience it. Sounds like a little quality control in some parts used in the charging circuit got over looked and we have the same part going at about the same time for alot of people.
Wow, you are the first person that I have seen complain about this:
http://www.engadget.com/2010/08/23/htc-evo-4g-suffering-occasional-micro-usb-port-issues/
I must change the comment I made there now.
Evidently on the last update they changed something vital. Mine won't charge via the computer at all. It just stays at whatever percentage it's presently at. It won't drain either though. I've tried three different batteries too. All the same thing. The only way I can charge is by plugging it into the wall socket.
badong1050 said:
my brothers and my phones were doing this as well. turned out it wasnt the usb port but it was his cable. the cables htc sends are pretty weak. ive gone through 2 so far. you could try a new cable. my evo has bungee jumped off my night stand a few times...wont charge right unless i put side pressure on cable...after new cable charges fine.
Click to expand...
Click to collapse
Ditto the included cable stopped working within 2 weeks, and I've gone through 3 car chargers. I have yet to get a good micro usb charger/cable they are all junk
Wouldn't you know it... As soon as I post something about it, it starts charging again. It charges really slow though. It's taken four hours to charge from 62% to 82% via the computer. It's not even worth it. I'll just have to charge it via the wall plug.
I kind of had the same issue today after installing a new ROM. I removed the HTC Sync earlier to get Revolked 3 working. But after that my phone USB cord wouldn't charge, or even connect. It would for a few seconds, then it would just act like it wasn't plugged in. But installed the HTC Sync again, and was back to normal where my PC would charge the phone.
Hopefully this insight helps someone.
AcIdC0R3 said:
Wouldn't you know it... As soon as I post something about it, it starts charging again. It charges really slow though. It's taken four hours to charge from 62% to 82% via the computer. It's not even worth it. I'll just have to charge it via the wall plug.
Click to expand...
Click to collapse
Thats because it "trickle" charges via the USB.. This is why they say if you are having battery issues to charge your phone this way.
Yeah I have the same problem with my phone not charging I was transferring files back and forth and after that it started messing up and I have to put the phone In a weird position for it to charge...very slowly might I add...very weird though that this started at the same time endgadget posted up the article
Sent from my PC36100 using XDA App

My Xoom learned a new trick...

...Play dead.
We all know how brilliant a design the charge cord adapter is, I myself am on to my third one in almost two years. Well, the tablet stopped charging today and no matter which wall outlet I used or how much I wiggled the lead I could not make the light come on. Seeing that my Verizon contract is all but done at the end of this month and rather than buy another charge cord I decided to buy a new tab. I just picked up the new Asus Transformer Infinity, not too bad so far. Anyways, about 20 minutes after getting home with neither tablet charged to a useable level, the power goes out for a couple hours- just my luck too. When the power came back on suddenly the light on the Xoom came on. I hadn't touched it since I gave up on trying to get it to charge. Now here I am with two tablets and a $500 hole in my pocket. I know I was bound to get a new one eventually so I'm going to hang on to it but I never saw it happening like this.
Has anyone else had any issues regarding their chargers? Or anything unusual occur in general? I'm sure I'm not alone.
Ouch I would hate to folk out another $500 dollars for a new tablet even though my old one still works. I don't use my tablet for any intensive apps like games, so a new one would be pretty pointless for me. I never had any issues with my charger, well one time one of my charger did blow up, but that's because the battery was faulty for my jump charger for my car. Other than that, you might have some dust in the charger pin hole? Just a guess really.
I'm on my third charger since March. Original Motorola one died, second one (off eBay) burnt out, current one (off eBay) still working but I can't use the touchscreen while unit is charging.
I live remote using an off-grid power supply so this may have something to do with it.
Chelseablue said:
We all know how brilliant a design the charge cord adapter is, I myself am on to my third one in almost two years.
Click to expand...
Click to collapse
Huh. I have four of them, from the original back in Feb '11 to one I was given a few months back, and they all work perfectly- and most of 'em are used every week (two at home, one in the office, one for travel).
agreed with kcrudup, ive been through 2, the only reason being i snapped the connector on the first one when i pulled it out at a bad angle
The charger that came with my refurbished Xoom lasted almost through the first charge. I thought I was going to have to send the whole thing back until I took it into the Verizon store and verified that it charged with a different charger. I've since got one off eBay and another with the standard dock. Both have been holding out so far.
Oh and my Xoom touch screen doesn't respond while charging either. Somewhere I read that a factory reset will fix that... but I'm waiting until my 90 day warantee is up to put EOS on it since my BT mouse works while it is charging.
ByteWrencher
My original charger is still working and I got my tablet 8 months back. I think the charger has lasted pretty well. How long did peoples original ones seem to last?
ByteWrencher said:
Oh and my Xoom touch screen doesn't respond while charging either. Somewhere I read that a factory reset will fix that
Click to expand...
Click to collapse
That's an electrical problem (noise and/or grounding issues with the charger raise the "noise floor" so the touchscreen controller has trouble determining what's a valid touch) and can't be cured by any reset, factory or full or ...
Your issue is your charger- try another.
xoom chargers
Chelseablue said:
...Play dead.
We all know how brilliant a design the charge cord adapter is, I myself am on to my third one in almost two years. Well, the tablet stopped charging today and no matter which wall outlet I used or how much I wiggled the lead I could not make the light come on. Seeing that my Verizon contract is all but done at the end of this month and rather than buy another charge cord I decided to buy a new tab. I just picked up the new Asus Transformer Infinity, not too bad so far. Anyways, about 20 minutes after getting home with neither tablet charged to a useable level, the power goes out for a couple hours- just my luck too. When the power came back on suddenly the light on the Xoom came on. I hadn't touched it since I gave up on trying to get it to charge. Now here I am with two tablets and a $500 hole in my pocket. I know I was bound to get a new one eventually so I'm going to hang on to it but I never saw it happening like this.
Has anyone else had any issues regarding their chargers? Or anything unusual occur in general? I'm sure I'm not alone.
Click to expand...
Click to collapse
Just a quick note.. I've had the ebay sourced chargers fail on my xoom ( and other devices). I found that the power ratings on some of them are rather optimistic... they simply are running at the outer limits to charge the tablet and failure can be internal to the power unit...best case.. or worst case failure dumps overvoltage or raw AC power to the tablet.
Fortunately my failed units were of the internal power supply version.. and aside from bad smells no real damage was done.
I have successfully built charger/power units after scavenging the connector from my failed power supplies and using a minimum 1.5 amp 12v dc supply... they seem to work fine.. and keeping one handy is much more convenient than wondering where I last used it :fingers-crossed:
as always.. your mileage may vary
Hmm, that's interesting. Unfortunately this charger is from Verizon and i would surely hope that their stuff work to the correct specs. I wonder sometimes that maybe the problem could be with the contact inside the tablet. Could that have something to so with it?
Chelseablue said:
Hmm, that's interesting. Unfortunately this charger is from Verizon and i would surely hope that their stuff work to the correct specs. I wonder sometimes that maybe the problem could be with the contact inside the tablet. Could that have something to so with it?
Click to expand...
Click to collapse
I think the Motorola/Verizon chargrs are good. I think the earthing issue is with the cheap chargers from China.
When I lost my cellphone charger I had to buy a Chinese one, well, when charging it looked like possessed by the Devil itself lol! The screen started acting strange and I wasn't able to control it... Then I found my original charger and the exorcism was complete lol^2! BTW, a guy on X10 mini pro community (one of the best developers I ever met - my favorite one ) lost a cellphone with a Chinese charger, so what can I say - be careful with it!
Sent from my MZ601 using XDA HD Premium using 1/8of my brain, the other 7/8 is thinking in my love Isadora

[Q] Phone Won't Charge - Gets Extremely Hot When I Try

So all this happened sometime during the night of 7/1 & morning of 7/2. I noticed when my alarm went off on my phone, my phone was EXTREMELY HOT. Very uncomfortable to the touch. However the battery was at 100%. Not really thinking anything of it, I used it as normal and when bedtime rolled around, I plugged it back in the stock cable & charger. No "beep" indicating it's charging. No change to the battery icon. I started troubleshooting and testing it with different cables/different charger combinations. My phone would not charge at all but everytime I connected a charger to it while it was turned on, it started getting very hot.
I eventually just turned the phone off and attempted to charge it again. When it's off, it won't charge (but won't overheat).
I did notice that when I used another charger (that had an LED indicator of when it was charging), it would completely go off when I plugged my GS4 to it.
I'e never used any other charger with my GS4.
Any ideas WTF is going on?
Faluzure said:
So all this happened sometime during the night of 7/1 & morning of 7/2. I noticed when my alarm went off on my phone, my phone was EXTREMELY HOT. Very uncomfortable to the touch. However the battery was at 100%. Not really thinking anything of it, I used it as normal and when bedtime rolled around, I plugged it back in the stock cable & charger. No "beep" indicating it's charging. No change to the battery icon. I started troubleshooting and testing it with different cables/different charger combinations. My phone would not charge at all but everytime I connected a charger to it while it was turned on, it started getting very hot.
I eventually just turned the phone off and attempted to charge it again. When it's off, it won't charge (but won't overheat).
I did notice that when I used another charger (that had an LED indicator of when it was charging), it would completely go off when I plugged my GS4 to it.
I'e never used any other charger with my GS4.
Any ideas WTF is going on?
Click to expand...
Click to collapse
Can you give us any insight on the phone such as any custom flashes or possible root permissions to apps that might affect the battery?
Most likely than not the battery might be fault, I highly doubt it would be anything else unless it's flashes with a certain kernel or rom that might have a bug or two.
L1qu1d said:
Can you give us any insight on the phone such as any custom flashes or possible root permissions to apps that might affect the battery?
Most likely than not the battery might be fault, I highly doubt it would be anything else unless it's flashes with a certain kernel or rom that might have a bug or two.
Click to expand...
Click to collapse
Oh. Sorry about that. This phone is as stock as it gets. Nothing custom about it.
I talked to AT&T Chat this morning and they said they think it's the battery. I've never really heard of a battery preventing a charge problem, but that's what they told me it was.
The crappy part is, they are sending me a battery first (and if that doesn't work), they told me to call them back to have the phone replaced. What's worse is if it isn't a battery problem, I'm out a phone for the entire weekend until Monday or Tuesday.
Faluzure said:
Oh. Sorry about that. This phone is as stock as it gets. Nothing custom about it.
I talked to AT&T Chat this morning and they said they think it's the battery. I've never really heard of a battery preventing a charge problem, but that's what they told me it was.
The crappy part is, they are sending me a battery first (and if that doesn't work), they told me to call them back to have the phone replaced. What's worse is if it isn't a battery problem, I'm out a phone for the entire weekend until Monday or Tuesday.
Click to expand...
Click to collapse
I think in most cases (i don't know AT&T) they send you a replacement and ask you to ship your phone into the box your new phone came in.
Either way I would think that it is the battery especially with your phone overheating while charging Of courses there are cases where the plug or cord is at fault so you might want to give those options a try as well.
L1qu1d said:
I think in most cases (i don't know AT&T) they send you a replacement and ask you to ship your phone into the box your new phone came in.
Either way I would think that it is the battery especially with your phone overheating while charging Of courses there are cases where the plug or cord is at fault so you might want to give those options a try as well.
Click to expand...
Click to collapse
I might want to try that option (get a new phone) despite them sending me a battery first. I'll call them back.
My phone has about 15% left (I turned it off after I realized I couldn't charge it for troubleshooting purposes). I notice now that the phone gets really warm (around the camera flash) when on. This is without it being plugged in and only turned on.
I've tried 2 other chargers (A Griffin and a Belkin that I use for my other phones for work) and none of them charge my GS4. When I plug it into my Motorola Droid Razr (work phone), it charges that just fine. This is really frustrating. Any other weekend would be fine, but it's the freaking 4th of July weekend and I won't have a phone for the entire holiday.
Thanks man, going to call AT&T to see if I can sweet talk the rep to just send me a new phone. The battery is scheduled to come Friday, so maybe they can ship the phone that quickly.
Faluzure said:
I might want to try that option (get a new phone) despite them sending me a battery first. I'll call them back.
My phone has about 15% left (I turned it off after I realized I couldn't charge it for troubleshooting purposes). I notice now that the phone gets really warm (around the camera flash) when on. This is without it being plugged in and only turned on.
I've tried 2 other chargers (A Griffin and a Belkin that I use for my other phones for work) and none of them charge my GS4. When I plug it into my Motorola Droid Razr (work phone), it charges that just fine. This is really frustrating. Any other weekend would be fine, but it's the freaking 4th of July weekend and I won't have a phone for the entire holiday.
Thanks man, going to call AT&T to see if I can sweet talk the rep to just send me a new phone. The battery is scheduled to come Friday, so maybe they can ship the phone that quickly.
Click to expand...
Click to collapse
I'm not the biggest tech guy when it comes to phones but I think around the flash area is where the battery connectors are (where they make contact with the phone), so that might result in it getting warm. Although with you not charging it it can still be the battery being faulty.
I would call them back and try to exchange the full phone just to be on the safe side. I still think it is the battery but if your under warranty why let it go to waste?
This happened to me with an HTC Sensation back in 2011. They sent me another battery and it still did this. This could be a common defect among logic boards. Anyway, I get a warranty replacement right away. In your case, it won't matter what rom your using, it will always do this.
L1qu1d said:
I'm not the biggest tech guy when it comes to phones but I think around the flash area is where the battery connectors are (where they make contact with the phone), so that might result in it getting warm. Although with you not charging it it can still be the battery being faulty.
I would call them back and try to exchange the full phone just to be on the safe side. I still think it is the battery but if your under warranty why let it go to waste?
Click to expand...
Click to collapse
MattMJB0188 said:
This happened to me with an HTC Sensation back in 2011. They sent me another battery and it still did this. This could be a common defect among logic boards. Anyway, I get a warranty replacement right away. In your case, it won't matter what rom your using, it will always do this.
Click to expand...
Click to collapse
Thanks guys. I did what you said on Wednesday and AT&T is sending me another phone. Should arrive sometime today. My phone's been off for 3 days now. But with about 10% charge left, I'm curious about something.
Do you have suggestions on how I can make a backup/copy my settings from my old phone to the new one? Remember, my port isn't working. So not sure if this is even possible.
Faluzure said:
Thanks guys. I did what you said on Wednesday and AT&T is sending me another phone. Should arrive sometime today. My phone's been off for 3 days now. But with about 10% charge left, I'm curious about something.
Do you have suggestions on how I can make a backup/copy my settings from my old phone to the new one? Remember, my port isn't working. So not sure if this is even possible.
Click to expand...
Click to collapse
Best bet would prob be to see if you can get an app quick that backs up everything onto the SD card and swap the SD cards when the phone arrives. Or manually back up what you can to SD (pictures, songs etc) using apps like ES manager etc
PLEASE! Im experiencing same issue with my phone, any solution?
I purchased a defective sgh-i747m (Canadian version of the s4) and, when I connect the phone to as charger, the area where the charging cable connects to the motherboard gets extremely hot. When I try to boot the phone with a good battery, the Samsung logo appears, then the phone turns off. Can't seem to get the phone to charge the battery without getting really hot. Only solution I found was changing the motheboard.
i just got this problem today and a bad time because im leaving in a week, but i decide to leave with out a battery for a couple days see if that does anything

not charging

im down to 13%, i did a full reset.
i have it turned off currently, it shows a charger is plugged in for about 2 seconds and then that one is not plugged in. i have tried about 5 different chargers now.
anyone else have this? any ideas?
it is at&t stock. never rooted or rommed
i have removed the sim and sd-card.
could it be the battery?
i still have it turned off and plugged in. it had a quick flash of a red battery.
It's been charging for about 30 minutes turned off, powered it up, is taking a charge, just slowly. I think it's a bad battery. I work for att, I'll swap the battery out tomorrow and report if it was a bad battery or not so if others have this issue they will know what's wrong.
OK, went and got a new battery and it did not fix it.
Anyone got any ideas?
I just factory reset it as well, so to recap,
Factory reset, and new battery, 6 different chargers tried. Im assuming bad phone unfixable by me.
Are you rooted?
Sent from my SAMSUNG-SM-N900A using XDA Premium 4 mobile app
no
same problem
got the unbranded version in the Netherlands. No special stuff going on (i.e. no root or exotic cables/chargers)
had this a couple of days earlier but after removing the battery, swapping wall outlets, (several) Usb2 and usb3 cables it started charging again. I don't know what set it off to start charging again
with the phone on, it did display in the status bar that is was charging, just the battery didn't fill up. So it did recognize the fact that there was power coming through the cable
before it started charging, when the phone was turned off and i put the cable in it, the phone started vibrating with intervals and a line appeared on the screen at longer intervals.
after turning the phone off, the charging led indicator did not burn even though the charging cable was connected
since i've been able to recharge it a couple of times since, i thought it was an one-off freak incident
Just now the problem came back and i'm going through all the stupid things described above: pulling out batteries, switching chargers, blowing down the connecor in case some dust or something else was blocking the pins.
No luck so far.
suggestions are welcome
This happened to my exynos version (India ) yesterday. I remember charging through my laptop before this happened. Strangely after i reconnected it to power it would not charge though the charging icon was showing up. After sometime somehow it started charging again. This has never happened before and I am not sure what's wrong. If this continues I am done with Samsung.
Sad to say I'm having the same issue on my week old Note 3.
It charged fine for the first few days but now I've determined that I have to put slight pressure on the cable to maintain a charging state. Basically if the phone is face down, I have to press down slightly on the USB3.0 connector.
Since I've rooted and flashed I'm not too keen on taking the new phone in for service so I've ordered another cable to test.
I read on another forum that people were having problems charging with the original OEM cable but no problems with USB2.0 cables and replacement USB3.0 cables. Hope that's the case, but it seems to me that the charging port may be bad.
Mine doesn't charge at all via computer when the screen is on (it shows charging, but the charge goes down), only through wall charger...wtf is going on?
If the phone barely charges or not at all when turned on, yet it still detects a charge, there's something running that drains more power than is being supplied. Start by checking active apps.
I had this on the IC Amsterdam - Berlin when I was playing a game, it kept going down at full rate even with the charger connected (The DB has powersockets in their trains, the thing the NS is too cheap to do.). Turned out the game was still running in the background even though I had quit it.
Force-quit everything non-critical in running applications and voila, it started charging. Slowly, but it did.
Another thing that bears relevance to mention is that sometimes there's not enough charge coming through a socket, usually when there's already too many devices on a single group or the socket is limited (like in trains, campsites, planes...)
Send From My Samsung Galaxy Note 3 N9005 Using Tapatalk
im having the same problem. im startint to think its is an issue with the usb socket on the phone.
I read some where that if you let the phone go completely flat and then let the phone charge without turning it back on it (just leave it on the sceen with the battery charging icon). I've tried and this seems to help (I only did this yesterday and pluged the phone in again after some use this morning and its charging again).
But I think there is an underlying issue with the hardware sometime my phone indicates that it has connected to dock when this isn't the case, only for a second but I think with the problems charging and the issue with the false dock connection would suggest that there is something wrong with the usb port itself.
Im probably going to take mine in for repair.
mines completly stock. no root etc
mjneil.81 said:
But I think there is an underlying issue with the hardware sometime my phone indicates that it has connected to dock when this isn't the case, only for a second but I think with the problems charging and the issue with the false dock connection would suggest that there is something wrong with the usb port itself.
Click to expand...
Click to collapse
This usually happens when there are metalic particles in the USB port.
Have you tried cleaning it with a needle/toothpick? Dont forget under the USB pin.
Send From My Samsung Galaxy Note 3 N9005 Using Tapatalk
ShadowLea said:
This usually happens when there are metalic particles in the USB port.
Have you tried cleaning it with a needle/toothpick? Dont forget under the USB pin.
Send From My Samsung Galaxy Note 3 N9005 Using Tapatalk
Click to expand...
Click to collapse
Thanks, I had a close look for any sort of dirt/conductive sort of material but it seems to be clear.
I keep the phone in a case which protects the ports and keep everything as clean as possible. The phone is only a couple of weeks old so it's still quite fresh.
But i know what you mean the usb terminals are small it would only take a small bit of something to cause a problem.
mjneil.81 said:
im having the same problem. im startint to think its is an issue with the usb socket on the phone.
I read some where that if you let the phone go completely flat and then let the phone charge without turning it back on it (just leave it on the sceen with the battery charging icon). I've tried and this seems to help (I only did this yesterday and pluged the phone in again after some use this morning and its charging again).
But I think there is an underlying issue with the hardware sometime my phone indicates that it has connected to dock when this isn't the case, only for a second but I think with the problems charging and the issue with the false dock connection would suggest that there is something wrong with the usb port itself.
Im probably going to take mine in for repair.
mines completly stock. no root etc
Click to expand...
Click to collapse
ShadowLea said:
If the phone barely charges or not at all when turned on, yet it still detects a charge, there's something running that drains more power than is being supplied. Start by checking active apps.
I had this on the IC Amsterdam - Berlin when I was playing a game, it kept going down at full rate even with the charger connected (The DB has powersockets in their trains, the thing the NS is too cheap to do.). Turned out the game was still running in the background even though I had quit it.
Force-quit everything non-critical in running applications and voila, it started charging. Slowly, but it did.
Another thing that bears relevance to mention is that sometimes there's not enough charge coming through a socket, usually when there's already too many devices on a single group or the socket is limited (like in trains, campsites, planes...)
Send From My Samsung Galaxy Note 3 N9005 Using Tapatalk
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[email protected] said:
Mine doesn't charge at all via computer when the screen is on (it shows charging, but the charge goes down), only through wall charger...wtf is going on?
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denasqu said:
Sad to say I'm having the same issue on my week old Note 3.
It charged fine for the first few days but now I've determined that I have to put slight pressure on the cable to maintain a charging state. Basically if the phone is face down, I have to press down slightly on the USB3.0 connector.
Since I've rooted and flashed I'm not too keen on taking the new phone in for service so I've ordered another cable to test.
I read on another forum that people were having problems charging with the original OEM cable but no problems with USB2.0 cables and replacement USB3.0 cables. Hope that's the case, but it seems to me that the charging port may be bad.
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Click to collapse
This might sound crazy, but try this... Drop your phone from a height of about 2 feet onto probably a hard foam or soft wood or that kinda thing.. Drop it on it's back of course. Anyways, 2 Feet is a very short drop for phone to get damaged. Just try.
stanley08 said:
This might sound crazy, but try this... Drop your phone from a height of about 2 feet onto probably a hard foam or soft wood or that kinda thing.. Drop it on it's back of course. Anyways, 2 Feet is a very short drop for phone to get damaged. Just try.
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why?
Had a similar problem recently. Phone just wouldnt hold a charger longer than around 60 minutes.
I was able to take my phone back into the store and get a replacement. It was only 2 weeks old.
Try that
is there a way you can reset the battery as you do when in root?
stanley08 said:
This might sound crazy, but try this... Drop your phone from a height of about 2 feet onto probably a hard foam or soft wood or that kinda thing.. Drop it on it's back of course. Anyways, 2 Feet is a very short drop for phone to get damaged. Just try.
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Apart from the fact that it would take me longer to calculate how much 2 feet is than it takes for the phone to fall, I think I can speak for most people here when I say I'm rather hesitant to let a 700 euro/1200 dollar phone fall off anything.
The idea alone is rather disconcerting...
You could just as well give it a good whack with your flat palm, as the idea is to jar the wiring into place.
'Apply blunt force', One of the more classic troubleshooting approaches. No longer advisable these days, technology is ever so much more fragile than it was in the days of Nokias that could be used to commit murder by means of blunt force trauma and tv's that could electrocute you just by looking at it.
Send From My Samsung Galaxy Note 3 N9005 Using Tapatalk
mjneil.81 said:
why?
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Because that is EXACTLY how I fixed mine!
ShadowLea said:
Apart from the fact that it would take me longer to calculate how much 2 feet is than it takes for the phone to fall, I think I can speak for most people here when I say I'm rather hesitant to let a 700 euro/1200 dollar phone fall off anything.
The idea alone is rather disconcerting...
You could just as well give it a good whack with your flat palm, as the idea is to jar the wiring into place.
'Apply blunt force', One of the more classic troubleshooting approaches. No longer advisable these days, technology is ever so much more fragile than it was in the days of Nokias that could be used to commit murder by means of blunt force trauma and tv's that could electrocute you just by looking at it.
Send From My Samsung Galaxy Note 3 N9005 Using Tapatalk
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Mate 2 feet is like 2 notebooks high, or 1 closed laptop high. And it's not falling of something, it's likee playfully dropping ur phone. But of course! You shouldn't try it if you don't want to, ok?
And I don't know where you guys buy your phones or what the currency situation is in your countries, but I got my phone for $700 (510 euros) in my country on release day. Which includes 2 years ADH warranty and 2 years regular warranty. :victory:
stanley08 said:
Because that is EXACTLY how I fixed mine!
Mate 2 feet is like 2 notebooks high, or 1 closed laptop high. And it's not falling of something, it's likee playfully dropping ur phone. But of course! You shouldn't try it if you don't want to, ok?
And I don't know where you guys buy your phones or what the currency situation is in your countries, but I got my phone for $700 (510 euros) in my country on release day. Which includes 2 years ADH warranty and 2 years regular warranty. :victory:
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1000USD+ is very normal for a smartphone in the EU. Long live the Euro... NOT.
The price is still 678euro in the Netherlands (which they make look less cheap by fooling everyone into thinking the price is 578, which it actually is with 100 euro cashback after you buy it... And of course they all fall for it, some even use it as arguments )...
The Note 3 was 750 Euro in the Netherlands (699 Germany where I got it) upon release day, a whopping 1400USD in the exhange ratings at that time. 'So buy it here/there/whereever and have it shipped' (I've had this discussion a thousand times with all those americans) No, there was no regionlock away or even root at that time yet.
All electronic prices are ridiculously, pointlessly high here.
Would that be a 17.3" or 15" laptop? Horizontal or vertical?
Send From My Samsung Galaxy Note 3 N9005 Using Tapatalk
ShadowLea said:
1000USD+ is very normal for a smartphone in the EU. Long live the Euro... NOT.
The price is still 678euro in the Netherlands (which they make look less cheap by fooling everyone into thinking the price is 578, which it actually is with 100 euro cashback after you buy it... And of course they all fall for it, some even use it as arguments )...
The Note 3 was 750 Euro in the Netherlands (699 Germany where I got it) upon release day, a whopping 1400USD in the exhange ratings at that time. 'So buy it here/there/whereever and have it shipped' (I've had this discussion a thousand times with all those americans) No, there was no regionlock away or even root at that time yet.
All electronic prices are ridiculously, pointlessly high here.
Would that be a 17.3" or 15" laptop? Horizontal or vertical?
Send From My Samsung Galaxy Note 3 N9005 Using Tapatalk
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Oh well! Bad for you guys! I bought my S4 for $650, sold it $500 after 5 months of use! Then didn't hesitate in spending $700 on the Note 3
2 feet is 0.6096 meters. I said a closed laptop. Not opened. And it's not like its a sure/known fix.. I just said try...

Won't turn on, no lights, but warms up when plugged in.

As the title says, Phone won't turn on. There are no led lights at all. It does get warm after being plugged in for a little. I had jrkruse's hybrid_bra1 stock safetynet samsungpay...... rom on it. It was rooted. Very minimal processes running. I actually had basically everything stopped and greenify on. Phone was around 40% battery. I plugged it into charger, took my dog outside, showered real fast, washed a few dishes, then came back in to room within 15 minutes to my phone being dead and hot. It's never got this hot before even while rooted and plugged in with this rom on it. I have never had it get that hot. Was just formatted the day before and really bare but, that is what happened.
A couple battery apps I had put the batteries remaining life capacity at around 60%. It held a charge poorly. Even for 60% capacity it felt weak, considering how little I did on it lately. I am thinking the battery may have took a crap but unsure because it warms up when it is plugged in. I plan on getting a battery soon since they are inexpensive and replace it to try it out.
Just wondering if anyone here has any experience with this and can offer any advice.
Thank you in advance.
(I looked for a min or two for similar posts but didn't find much. Will gladly take down if someone can point me the way)
You say your battery was already outworn, It may have died. I think you should try with a new battery, Or take it to a technician who can test the phone's hardware to see if there is anything else broken
i've only had one similar case with an s3, which would turn of at random % of battery. But when plugged turned on. I replaced the battery and it worked fine then
Maxissc said:
You say your battery was already outworn, It may have died. I think you should try with a new battery, Or take it to a technician who can test the phone's hardware to see if there is anything else broken
i've only had one similar case with an s3, which would turn of at random % of battery. But when plugged turned on. I replaced the battery and it worked fine then
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Click to collapse
I really do hope that is what's wrong. I just ordered a battery. Thanks for the reply. I also got some little tools and battery door adhesive sticker. Wish me luck!
funny story....
The mic in my Nubia Red Magic broke and I sent that back to hong kong for repairs like 20 days ago. Before the Red Magic, I used this galaxy s7 edge my friend gave me. I gave it back when I got the Red Magic and told him to sell it or something. Not much later, decided to buy it back off of him for $200 to give to my mother. She loved it. I had the gs7 edge with me exploring prepaid provider options for my mom when the Red Magic mic broke. So then I decided to borrow the edge from her till my phone got back and few days later I break this one too..
I feel naked without a phone for so long haha
Zombiebeaver said:
As the title says, Phone won't turn on. There are no led lights at all. It does get warm after being plugged in for a little. I had jrkruse's hybrid_bra1 stock safetynet samsungpay...... rom on it. It was rooted. Very minimal processes running. I actually had basically everything stopped and greenify on. Phone was around 40% battery. I plugged it into charger, took my dog outside, showered real fast, washed a few dishes, then came back in to room within 15 minutes to my phone being dead and hot. It's never got this hot before even while rooted and plugged in with this rom on it. I have never had it get that hot. Was just formatted the day before and really bare but, that is what happened.
A couple battery apps I had put the batteries remaining life capacity at around 60%. It held a charge poorly. Even for 60% capacity it felt weak, considering how little I did on it lately. I am thinking the battery may have took a crap but unsure because it warms up when it is plugged in. I plan on getting a battery soon since they are inexpensive and replace it to try it out.
Just wondering if anyone here has any experience with this and can offer any advice.
Thank you in advance.
(I looked for a min or two for similar posts but didn't find much. Will gladly take down if someone can point me the way)
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Click to collapse
I have the same rom, with charging issues. I don't think its the rom causing it. The s7e are getting old and the batteries are taking a toll with the age. My phone will charge up to 81 at night and stay there. I get better results with wireless charging so i just top my phone off during the day with my wireless charger. There is a code to reset the battery's internal memory, if i find the link on how to do it I will post here for you.
Fear_The_Fluff said:
I have the same rom, with charging issues. I don't think its the rom causing it. The s7e are getting old and the batteries are taking a toll with the age. My phone will charge up to 81 at night and stay there. I get better results with wireless charging so i just top my phone off during the day with my wireless charger. There is a code to reset the battery's internal memory, if i find the link on how to do it I will post here for you.
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Click to collapse
Thanks for reply and alright let me know if you find out. My phone had no problem charging to 100% Its just the 100% on the status bar wasnt 100% of the 3600 capacity from wear. My friend's also does the same thing as yours except his he cant charge more than like 24% haha. He just uses it as a plugged in music player in car.... I am getting battery in the mail tomorrow and will see what I can do.
Zombiebeaver said:
Thanks for reply and alright let me know if you find out. My phone had no problem charging to 100% Its just the 100% on the status bar wasnt 100% of the 3600 capacity from wear. My friend's also does the same thing as yours except his he cant charge more than like 24% haha. He just uses it as a plugged in music player in car.... I am getting battery in the mail tomorrow and will see what I can do.
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Click to collapse
Try this: https://forum.xda-developers.com/showpost.php?p=74268596&postcount=4
I have not done it because it requires draining the battery and I never get around to doing that. Hopefully it will help you out. Good luck!
Fear_The_Fluff said:
Try this: https://forum.xda-developers.com/showpost.php?p=74268596&postcount=4
I have not done it because it requires draining the battery and I never get around to doing that. Hopefully it will help you out. Good luck!
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Click to collapse
A little late, sorry. lol.
Thanks for suggestion, however, I may have worded my statement incorrectly. I meant to say that My phone would charge to 100% and the status bar displayed it as 100% but, the health and total capacity of the battery in mah was not the maximum 3600 or so due to simple wear and tare. It isn't apparent within any stock android feature however, battery monitoring apps like accubattery gather statistics after several charging sessions and estimate the current mah capacity. Mine was much lower than the default oem stated value of 3600. So my battery could be charged 100% but the 100% is really only 2400 mah lol. It was obvious either way by noticing that after my time using it and the previous owner's bad charging over night habits, that the battery was gradually needing charged more often lol..
I did read about the calibration method before when I was first looking into the battery issues. It seems it is more often done after a new battery is installed.
I screwed up a new battery install at the last second. I had to stop due the tiniest little round metal piece coming off from a very light swipe of my plastic spudger.
It was a very small wire connector piece. Unbelievably irritating. I didn't even finish because I doubt it would work properly. I beleive it is for the rf cable or something not sure. The red one on the left bottom side of the logicboard/motherboard whatever. There are three of them.
I took it apart and put it together a couple times prior to this and in a hurry it popped off and I couldnt find it. I couldnt find out the exact part name online so I could buy one and solder it back on. I did find a site/ supplier that has a plethora of them though. They are tiny coaxial connectors/pins. I didn't look through them all but there are 6,000 some listed under coaxial connectors (RF). https://www.digikey.com/products/en/connectors-interconnects/coaxial-connectors-rf/437?k=coaxial pin
I haven't gotten around to asking samsung or the digikeys support if they could help me find out which it is. They have different sizes and frequency ratings or speeds and such. The phone is packed away until I manage to figure out which pin to buy or if I pull 80$ or so out of my behind and buy a whole new motherboard logic board haha.

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