Database Users

[Q] Charger/USB Cable issues

I've already apologized for coming off an iphone, but these little things are mounting and I feel the need to share. The input of this cable is a constant struggle. I find myself trying 3 and 4 times to actually get it in the bottom of the phone, and then.....nothing happens. At least the iphone jack had a press in on the side to get it in and out. So no charge, or it shows it charging and 5 mins. later nothing again. So that's coming from the outlet, but if I plug it in my pc it goes crazy with the sounds and asks what i want to do. So, you think ok some loose pins on either end? NO! I've checked and both ends look secure and neither simulate the problem when shaken or tugged or moved around. I have read all about soldering, but I am not able to do that yet, and with no ability to buy new wires in the US I am living on a dying charge. Are these wires so tempermental for everyone?

Ive had no issues charging but I know how you feel about getting the charger in in the first place, takes a couple of goes thats for sure!
Sent from my Dell Streak using XDA App

Yes it could be a bit easier to get it home but no problems once it is connected

getting it in can be fiddly. hold it steady, line it up then shove it in!

yosemite_sam said:
getting it in can be fiddly. hold it steady, line it up then shove it in!
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LOL Are you talking about the cable or something else

Steady!
Sent from my Dell Streak using Tapatalk

Put some hair around it!!

It's official!!!
After the whole day of wiggling and changing connection from usb to wall and even car usb the phone said battery error. Either your charger of battery is malfunctioning. Please check immediately. So the battery registered full, but then said 89% and then only 81%. I'm hoping to get a new charger and battery when the dell USA comes online.

I have 2 cables. 1 works correctly but the other charges when it feels like it. I have a support request in with Dell have yet to hear anything. The sooner cheaper 3rd party cables become available the better as I would keep more spares then.

that sucks. I've been considering the streak, well really wanted it and now that they've finally announced it, not sure i want it anymore cuz of its proprietary port. Why couldn't they have just used micro or mini USB like everybody else?
Everyone's house i go to has a micro/mini usb cable laying around so i never have to take a charger with me anywhere. And since my past 3 phones all used micro or mini usb, i have a bunch of those cables and chargers all over my house. Now with this crap i'm gonna have to buy several cables, 1 for the office, living room, car, etc. that is if i do get the device.

Phone won't charge :(

I'm on my phone now so I can't find the thread on this if there is one. I thought i was the only one with the issue, but I found an article on engadget.
I have a best buy protection but no best buy has any, anymore.
I'm going to make this quick, which was the best solution for getting a replacement? My 30 day ran out, and no best buys have any atm. I'm going to call like once a week and hope some get some in, and hope they don't lie about it.
Sent from my PC36100 using XDA App

Go to the store...

iNerd18 said:
I'm on my phone now so I can't find the thread on this if there is one. I thought i was the only one with the issue, but I found an article on engadget.
I have a best buy protection but no best buy has any, anymore.
I'm going to make this quick, which was the best solution for getting a replacement? My 30 day ran out, and no best buys have any atm. I'm going to call like once a week and hope some get some in, and hope they don't lie about it.
Sent from my PC36100 using XDA App
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Take it to the store to at least set them in motion to get you another. Also, another store might have one. Possibly a drive, but worth it. In any case the best thing to do is to let them see it and know about the problem.

my brothers and my phones were doing this as well. turned out it wasnt the usb port but it was his cable. the cables htc sends are pretty weak. ive gone through 2 so far. you could try a new cable. my evo has bungee jumped off my night stand a few times...wont charge right unless i put side pressure on cable...after new cable charges fine.

ive had the same thing just recently happen to me. i bought some cheap cables off of ebay and they worked for a week or so then my phone stopped charging and being recognized as being plugged in then i tried the cable supplied by HTC and same thing! Now, its very sporadic. None of the cables i have work in the front usb ports (1 in a separate installed card reader and 2 infront of the case), SOMETIMES the HTC cable will work with the ports in the back and the only time i can get a consistent charge and data signal to the computer is through a powered usb hub(power cord to the wall) with the HTC cable, one of the cheap chinese cables i shortened fro 3 feet to about 2 and another small cable (maybe 1-1.5ft) cable i got in desperate times at microcenter. The fact that in consistently works in the powered hub tells me that somehow, something with the amperage needed to register as plugged in or charged has changed or gone wrong on the Evo side because my machine is a well built custom build computer and i tested it in 2 other high-end custom builds i did for friends of mine and i have the same problem through all of their usb ports as well, so i know its not my motherboard giving me lip. i would like to here another statement from HTC soon about this as more people start becoming more vocal about this issue.
BTW, this literally started happening to me 2 days ago and i got mine on release day. HW REV: 02
It seems all too strange to me that this little incident surfaces on the internet basically the EXACT same time i experience it. Sounds like a little quality control in some parts used in the charging circuit got over looked and we have the same part going at about the same time for alot of people.

Wow, you are the first person that I have seen complain about this:
http://www.engadget.com/2010/08/23/htc-evo-4g-suffering-occasional-micro-usb-port-issues/
I must change the comment I made there now.

Evidently on the last update they changed something vital. Mine won't charge via the computer at all. It just stays at whatever percentage it's presently at. It won't drain either though. I've tried three different batteries too. All the same thing. The only way I can charge is by plugging it into the wall socket.

badong1050 said:
my brothers and my phones were doing this as well. turned out it wasnt the usb port but it was his cable. the cables htc sends are pretty weak. ive gone through 2 so far. you could try a new cable. my evo has bungee jumped off my night stand a few times...wont charge right unless i put side pressure on cable...after new cable charges fine.
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Ditto the included cable stopped working within 2 weeks, and I've gone through 3 car chargers. I have yet to get a good micro usb charger/cable they are all junk

Wouldn't you know it... As soon as I post something about it, it starts charging again. It charges really slow though. It's taken four hours to charge from 62% to 82% via the computer. It's not even worth it. I'll just have to charge it via the wall plug.

I kind of had the same issue today after installing a new ROM. I removed the HTC Sync earlier to get Revolked 3 working. But after that my phone USB cord wouldn't charge, or even connect. It would for a few seconds, then it would just act like it wasn't plugged in. But installed the HTC Sync again, and was back to normal where my PC would charge the phone.
Hopefully this insight helps someone.

AcIdC0R3 said:
Wouldn't you know it... As soon as I post something about it, it starts charging again. It charges really slow though. It's taken four hours to charge from 62% to 82% via the computer. It's not even worth it. I'll just have to charge it via the wall plug.
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Thats because it "trickle" charges via the USB.. This is why they say if you are having battery issues to charge your phone this way.

Yeah I have the same problem with my phone not charging I was transferring files back and forth and after that it started messing up and I have to put the phone In a weird position for it to charge...very slowly might I add...very weird though that this started at the same time endgadget posted up the article
Sent from my PC36100 using XDA App

grrrr - Transformer stopped charging!

My Transformer stopped charging last night - think my power adapter has borked! I do so wish they had used a standard charger as I have loads that should work but don't because of it. Oh welll - it's under 6 months old and UK law is pretty good so back to the shop later to make them replace it. I'll have to argue though as they'll refuse to start with.
Got it trickle charging for today to see if it's up and running for later.
I do really wish that people could make stuff that lasted. OH's iPad has lasted for 2 years (ish) with no issues at all. Both my Android pads have failed within 6 months (though one was an Archos and the build quality was dire).
Cross fingers for me...
Well thanks to you all that suggested the freezer fix. Worked perfectly.
For all those in history that stumble on this post - what I did was put it in a zip lock bag and in the freezer for 15 mins. All worked fine after that.

I nerver had any charging or charger issue since my first phone, that means about 2 years.
Did you tried another with another charger ? I mean try your usb wire on an other charger

outpox said:
I nerver had any charging or charger issue since my first phone, that means about 2 years.
Did you tried another with another charger ? I mean try your usb wire on an other charger
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Other chargers won't work as they don't put out enough power. I am seeing if the cable is the issue by attempting a trickle charge. If that doesn't work then the TF itself is at fault.
I've not had many issues with stuff at all. Just the two android tablets I've had. Suppose I could just be unlucky.

I don't know if it's luck. Although we all want low prices I think cost savings by the manufacturers have gotten to the point where quality has suffered. I've never had any problems with electronics but I'm on my THIRD rma with my Transformer, the powerswitch broke, the dock was draining the tablet, and now after ICS it's not working at all. I would gladly have paid more for a higher build quality. It may be a coincidence, but no more Asus for me.

Put the charger in the freezer for 15 minutes.
Worked for me

If it turns out that the charger is bad, rather than replace it with another poorly designed charger, get a Dynex.DX-UA universal charger. Then you will have both AC and Dc charging capability.

raze1000 said:
Put the charger in the freezer for 15 minutes.
Worked for me
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I'll give it a go - nothing ventured. I feel a row with the guys at Commet coming on though. Thankfully it's less than 6 months old so they have to do everything.

raze1000 said:
Put the charger in the freezer for 15 minutes.
Worked for me
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Click to collapse
this is how i fixed mine lol

mace242 said:
I'll give it a go - nothing ventured. I feel a row with the guys at Commet coming on though. Thankfully it's less than 6 months old so they have to do everything.
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Put it in an air tight bag ziploc before putting it in the freezer?

mrlooneytoon said:
Put it in an air tight bag ziploc before putting it in the freezer?
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Yep - figured as much - home in an hour so we'll know in an hour and a half....

raze1000 said:
Put the charger in the freezer for 15 minutes.
Worked for me
Click to expand...
Click to collapse
Worked for me too.... Thanks.

Try to play w/ internal connections on the charger. Mine was jacked up and never charged half the time so I slid the wall plug off of it and bent the wires so they pressed a little harder against the inside and haven't had issues in 6 months.

Unfortunately this is a common issue. I have 3 tf 101s and one of them came with a borked charger. All those tricks work butthe issue will almost be guaranteed to return. Just go but a charger from radio shack or something... They make a 12v charger that has interchangeable connectors, including USB. Works like a charm... Sets you back about 20 bucks but well worth it.
Asus build quality does have some issues, I nor anyone I know personally have ever had problems aside from the chargers. But you hear of plenty of issues here... Honestly most are user generated issues with bad flashes and inproper use, but there are legitimate issue as well. Dock drain is the most notorious that comes to mind, but even a lot of those were because people had the no sleep while charging setting enabled.
Sent from my infuse, which is popping at the seams with R3velation.

Charge
My tablet doesn't charge over 80%... is this common?

LuCkyCn said:
My tablet doesn't charge over 80%... is this common?
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Try charging over night and then go into recovery and wipe battery stats and reboot. That may fix your issue.
sent from my ASUS Transformer running modded ICS using Tapatalk

I didn't root my tablet. I bought this tablet 7 days ago and i was never able to get it past 80%. I have tried turning it off and then charging and that didn't work either.

Same thing happened to me. None of the recommendations worked. I ended up purchasing another (official) charger from Office Depot for about $29. I needed to buy another one anyway. The broken adapter is on its way to ASUS via RMA. Note: the shipping may take 2-3 weeks. I didn't like that since I use my transformer a lot when I travel for business.

Putting in the freezer worked for me. The real question is how long will it last and why did it stop working in the first place? Going to call Asus to see if they'll send me a replacement.

I have the same problem now. You should try this to charge it:
1) have the tablet turned on
2) connect power supply like you ordinarily would to charge
3) turn of the tablet by the power button
4) profit?
If you can't get it to turn on
1)plug in your cable to charge
2) if it boots do the above steps if not hold down the power button till it shuts off and quickly hold down the power and volume up button(apex mode) and let it charge
I'm shipping my tablet back for repairs at the end of the month.
Sent from my Transformer TF101 using XDA Premium HD app

I had the same issue, and the following solution worked for me (fixed my charger in under 3 minutes!). Basically you use a small screwdriver and bend two contacts inside the USB port on your charger a little bit.
Unfortunately I cannot post a youtube video yet, but here's the link that shows how to do it:
www . youtube . com/watch?v=YlkLwgT5xUk
You can also search for "Asus transformer DIY charger fix" on Youtube for this video

My Xoom learned a new trick...

...Play dead.
We all know how brilliant a design the charge cord adapter is, I myself am on to my third one in almost two years. Well, the tablet stopped charging today and no matter which wall outlet I used or how much I wiggled the lead I could not make the light come on. Seeing that my Verizon contract is all but done at the end of this month and rather than buy another charge cord I decided to buy a new tab. I just picked up the new Asus Transformer Infinity, not too bad so far. Anyways, about 20 minutes after getting home with neither tablet charged to a useable level, the power goes out for a couple hours- just my luck too. When the power came back on suddenly the light on the Xoom came on. I hadn't touched it since I gave up on trying to get it to charge. Now here I am with two tablets and a $500 hole in my pocket. I know I was bound to get a new one eventually so I'm going to hang on to it but I never saw it happening like this.
Has anyone else had any issues regarding their chargers? Or anything unusual occur in general? I'm sure I'm not alone.

Ouch I would hate to folk out another $500 dollars for a new tablet even though my old one still works. I don't use my tablet for any intensive apps like games, so a new one would be pretty pointless for me. I never had any issues with my charger, well one time one of my charger did blow up, but that's because the battery was faulty for my jump charger for my car. Other than that, you might have some dust in the charger pin hole? Just a guess really.

I'm on my third charger since March. Original Motorola one died, second one (off eBay) burnt out, current one (off eBay) still working but I can't use the touchscreen while unit is charging.
I live remote using an off-grid power supply so this may have something to do with it.

Chelseablue said:
We all know how brilliant a design the charge cord adapter is, I myself am on to my third one in almost two years.
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Huh. I have four of them, from the original back in Feb '11 to one I was given a few months back, and they all work perfectly- and most of 'em are used every week (two at home, one in the office, one for travel).

agreed with kcrudup, ive been through 2, the only reason being i snapped the connector on the first one when i pulled it out at a bad angle

The charger that came with my refurbished Xoom lasted almost through the first charge. I thought I was going to have to send the whole thing back until I took it into the Verizon store and verified that it charged with a different charger. I've since got one off eBay and another with the standard dock. Both have been holding out so far.
Oh and my Xoom touch screen doesn't respond while charging either. Somewhere I read that a factory reset will fix that... but I'm waiting until my 90 day warantee is up to put EOS on it since my BT mouse works while it is charging.
ByteWrencher

My original charger is still working and I got my tablet 8 months back. I think the charger has lasted pretty well. How long did peoples original ones seem to last?

ByteWrencher said:
Oh and my Xoom touch screen doesn't respond while charging either. Somewhere I read that a factory reset will fix that
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Click to collapse
That's an electrical problem (noise and/or grounding issues with the charger raise the "noise floor" so the touchscreen controller has trouble determining what's a valid touch) and can't be cured by any reset, factory or full or ...
Your issue is your charger- try another.

xoom chargers
Chelseablue said:
...Play dead.
We all know how brilliant a design the charge cord adapter is, I myself am on to my third one in almost two years. Well, the tablet stopped charging today and no matter which wall outlet I used or how much I wiggled the lead I could not make the light come on. Seeing that my Verizon contract is all but done at the end of this month and rather than buy another charge cord I decided to buy a new tab. I just picked up the new Asus Transformer Infinity, not too bad so far. Anyways, about 20 minutes after getting home with neither tablet charged to a useable level, the power goes out for a couple hours- just my luck too. When the power came back on suddenly the light on the Xoom came on. I hadn't touched it since I gave up on trying to get it to charge. Now here I am with two tablets and a $500 hole in my pocket. I know I was bound to get a new one eventually so I'm going to hang on to it but I never saw it happening like this.
Has anyone else had any issues regarding their chargers? Or anything unusual occur in general? I'm sure I'm not alone.
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Click to collapse
Just a quick note.. I've had the ebay sourced chargers fail on my xoom ( and other devices). I found that the power ratings on some of them are rather optimistic... they simply are running at the outer limits to charge the tablet and failure can be internal to the power unit...best case.. or worst case failure dumps overvoltage or raw AC power to the tablet.
Fortunately my failed units were of the internal power supply version.. and aside from bad smells no real damage was done.
I have successfully built charger/power units after scavenging the connector from my failed power supplies and using a minimum 1.5 amp 12v dc supply... they seem to work fine.. and keeping one handy is much more convenient than wondering where I last used it :fingers-crossed:
as always.. your mileage may vary

Hmm, that's interesting. Unfortunately this charger is from Verizon and i would surely hope that their stuff work to the correct specs. I wonder sometimes that maybe the problem could be with the contact inside the tablet. Could that have something to so with it?

Chelseablue said:
Hmm, that's interesting. Unfortunately this charger is from Verizon and i would surely hope that their stuff work to the correct specs. I wonder sometimes that maybe the problem could be with the contact inside the tablet. Could that have something to so with it?
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I think the Motorola/Verizon chargrs are good. I think the earthing issue is with the cheap chargers from China.

When I lost my cellphone charger I had to buy a Chinese one, well, when charging it looked like possessed by the Devil itself lol! The screen started acting strange and I wasn't able to control it... Then I found my original charger and the exorcism was complete lol^2! BTW, a guy on X10 mini pro community (one of the best developers I ever met - my favorite one ) lost a cellphone with a Chinese charger, so what can I say - be careful with it!
Sent from my MZ601 using XDA HD Premium using 1/8of my brain, the other 7/8 is thinking in my love Isadora

can plug and unplug charger repeatedly cause harm?

so I found my little sister plugging and unpluging the charger repeatedly, well she's a child I can't blame she was playing,but I can blame my stupidity for leaving my phone with her,luckily the charger wasn't connected to the wall so there was no electricity,anyway the phone charges and everything, but I can see 2 aligned marks on the rubber that covers the port,so what else might have happened? bent port?? is the port inside the phone bendable or tough?

Makes me cringe thinking about it ? if everything is still working though it's probably fine but only time will tell if the port fails. If you use wireless charger that will cut down the amount of times you have to plug it in. Before wireless charging I would use charger and ota daily on my Samsung devices and never had a port fail.

AndroiderM said:
Makes me cringe thinking about it �� if everything is still working though it's probably fine but only time will tell if the port fails. If you use wireless charger that will cut down the amount of times you have to plug it in. Before wireless charging I would use charger and ota daily on my Samsung devices and never had a port fail.
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thank you, well after this accident I will definitely get a wireless charger, but I have a question what do mean by 'time will tell if the port fails' I mean if it got damaged the phone wouldn't charge at all right? another question if any thing bad happened to the port would there be any possibility that It still charges however affect battery life cause it to drain fast for an example?

Just saying port couldve got minimal damage and a problem could arise downdown the road. Ex something bent that event breaks after multiple uses. I highly doubt this will happen just an example. All newer phones have safeguards overcharging, undervolting, etc so all you internals are fine especially with the charger being unplugged from the wall. Don't over think it if the phone starts acting up find an excuse to get a warranty replacement

AndroiderM said:
Just saying port couldve got minimal damage and a problem could arise downdown the road. Ex something bent that event breaks after multiple uses. I highly doubt this will happen just an example. All newer phones have safeguards overcharging, undervolting, etc so all you internals are fine especially with the charger being unplugged from the wall. Don't over think it if the phone starts acting up find an excuse to get a warranty replacement
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OK I got it, unfortunately I can't get a replacement as the 14 days are over but I hope that no harm was done, thank you.