Database Users

Phone won't charge :(

I'm on my phone now so I can't find the thread on this if there is one. I thought i was the only one with the issue, but I found an article on engadget.
I have a best buy protection but no best buy has any, anymore.
I'm going to make this quick, which was the best solution for getting a replacement? My 30 day ran out, and no best buys have any atm. I'm going to call like once a week and hope some get some in, and hope they don't lie about it.
Sent from my PC36100 using XDA App

Go to the store...

iNerd18 said:
I'm on my phone now so I can't find the thread on this if there is one. I thought i was the only one with the issue, but I found an article on engadget.
I have a best buy protection but no best buy has any, anymore.
I'm going to make this quick, which was the best solution for getting a replacement? My 30 day ran out, and no best buys have any atm. I'm going to call like once a week and hope some get some in, and hope they don't lie about it.
Sent from my PC36100 using XDA App
Click to expand...
Click to collapse
Take it to the store to at least set them in motion to get you another. Also, another store might have one. Possibly a drive, but worth it. In any case the best thing to do is to let them see it and know about the problem.

my brothers and my phones were doing this as well. turned out it wasnt the usb port but it was his cable. the cables htc sends are pretty weak. ive gone through 2 so far. you could try a new cable. my evo has bungee jumped off my night stand a few times...wont charge right unless i put side pressure on cable...after new cable charges fine.

ive had the same thing just recently happen to me. i bought some cheap cables off of ebay and they worked for a week or so then my phone stopped charging and being recognized as being plugged in then i tried the cable supplied by HTC and same thing! Now, its very sporadic. None of the cables i have work in the front usb ports (1 in a separate installed card reader and 2 infront of the case), SOMETIMES the HTC cable will work with the ports in the back and the only time i can get a consistent charge and data signal to the computer is through a powered usb hub(power cord to the wall) with the HTC cable, one of the cheap chinese cables i shortened fro 3 feet to about 2 and another small cable (maybe 1-1.5ft) cable i got in desperate times at microcenter. The fact that in consistently works in the powered hub tells me that somehow, something with the amperage needed to register as plugged in or charged has changed or gone wrong on the Evo side because my machine is a well built custom build computer and i tested it in 2 other high-end custom builds i did for friends of mine and i have the same problem through all of their usb ports as well, so i know its not my motherboard giving me lip. i would like to here another statement from HTC soon about this as more people start becoming more vocal about this issue.
BTW, this literally started happening to me 2 days ago and i got mine on release day. HW REV: 02
It seems all too strange to me that this little incident surfaces on the internet basically the EXACT same time i experience it. Sounds like a little quality control in some parts used in the charging circuit got over looked and we have the same part going at about the same time for alot of people.

Wow, you are the first person that I have seen complain about this:
http://www.engadget.com/2010/08/23/htc-evo-4g-suffering-occasional-micro-usb-port-issues/
I must change the comment I made there now.

Evidently on the last update they changed something vital. Mine won't charge via the computer at all. It just stays at whatever percentage it's presently at. It won't drain either though. I've tried three different batteries too. All the same thing. The only way I can charge is by plugging it into the wall socket.

badong1050 said:
my brothers and my phones were doing this as well. turned out it wasnt the usb port but it was his cable. the cables htc sends are pretty weak. ive gone through 2 so far. you could try a new cable. my evo has bungee jumped off my night stand a few times...wont charge right unless i put side pressure on cable...after new cable charges fine.
Click to expand...
Click to collapse
Ditto the included cable stopped working within 2 weeks, and I've gone through 3 car chargers. I have yet to get a good micro usb charger/cable they are all junk

Wouldn't you know it... As soon as I post something about it, it starts charging again. It charges really slow though. It's taken four hours to charge from 62% to 82% via the computer. It's not even worth it. I'll just have to charge it via the wall plug.

I kind of had the same issue today after installing a new ROM. I removed the HTC Sync earlier to get Revolked 3 working. But after that my phone USB cord wouldn't charge, or even connect. It would for a few seconds, then it would just act like it wasn't plugged in. But installed the HTC Sync again, and was back to normal where my PC would charge the phone.
Hopefully this insight helps someone.

AcIdC0R3 said:
Wouldn't you know it... As soon as I post something about it, it starts charging again. It charges really slow though. It's taken four hours to charge from 62% to 82% via the computer. It's not even worth it. I'll just have to charge it via the wall plug.
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Click to collapse
Thats because it "trickle" charges via the USB.. This is why they say if you are having battery issues to charge your phone this way.

Yeah I have the same problem with my phone not charging I was transferring files back and forth and after that it started messing up and I have to put the phone In a weird position for it to charge...very slowly might I add...very weird though that this started at the same time endgadget posted up the article
Sent from my PC36100 using XDA App

Brand new transformer will not charge......

ok before i pack this thing up and send it back any tips on getting this thing to charge? i tried the leave unplugged for 20 minutes crap and still nada. i tried factory reset and it still will not charge. intially it would not turn on and after about 20 tries it came on and was charging then i see connect the charger popup. i also have the kayboard it doesnt charge either. i even switched the main plug with my own and nothing. it sucks to spend this type of money (also dont forget searching for it too) on a product and it wont charge.

Can you see the model number on your charger/psu? Take a look here and see if yours matches.
http://forum.xda-developers.com/showthread.php?t=1081435

yup i have the 0B-1LF. hmm thats not the defective one right?

No I think yours is OK, it's the 0B-LF that's the faulty unit.

make sure you have the plug end of the charger shoved all the way where it's flush at the end.......you have to really push hard to get it in there.....easy to assume it's all the way in when it's not.

Why not check the OTHER 2 THREADS ON THE FIRST PAGE ALONE for feedback?

The adapter for the charger...make sure you push it hard all the way in.

Make sure that you have the 2 sections of the wall charger fastened together correctly, they're a very tight fit but will snap together after applying quite a bit of force.

the charger was snapped together fine and i have done that about ten times already. ill just keep trying if it dont work by tomorrow then ill just send back for a refund. also i have the 32 gig version if that helps anything.

I have the same charger model as you, same problem. Sent an RMA request and going to leave it on SUPER SLOW USB charge overnight, hopefully it will rise above 10% for the first time!!!

nkognegr0 said:
the charger was snapped together fine and i have done that about ten times already. ill just keep trying if it dont work by tomorrow then ill just send back for a refund. also i have the 32 gig version if that helps anything.
Click to expand...
Click to collapse
Your solution is TO USE THE OTHER 2 THREADS ON THE FIRST PAGE DEDICATED TO THIS SUBJECT.
Seriously people, making a new thread over a buried thread okay, but there are not one but TWO threads on this subjects on the first 1~2 pages.

ok you posted that earlier and now you posted it again what you want attention or something? thread is made so it is what it is why you keep coming back to it. the other threads had charging issues after they have used it mine is fresh out the box with the docking station. if you cant help why bother posting?

referring you to another thread which is already posted on the subject is helping you. And no those threads also state out of the box no charging.
EDIT: And no I don't want attention, I want idiots like you to stop making 5 threads on the same subject, especially when 2 existing ones are already on the first page.

Charger didn't work - but now it does
This is my first post ever - Please resist the idiot response, even if this post should go elsewhere. Thanks.
I got my transformer and keyboard this past Thursday. It charged fine, and I used it all day Friday. Tried to charge it Friday night and I got the same issue as the folks who've posted here and on the other two threads on the topic. The charging part that plugs into the wall was not even slightly warm - no charging on either pad or keyboard. The charger if have is the supposed revised one - OB-1LF - the one that is supposed to be OK. I plugged and unplugged - waited 20 minutes - Pushed extra hard on the connections - I tried all the suggestions given in these posts and nothing worked.
I called Asus on Saturday and the tech said I'd have to ship the whole thing back - turnaround in 10 days or so. There is nothing wrong at all in anyway with the pad or the keyboard. But no, they would not let me buy another charger. I declined, and called the company I bought it from. They invited me to send it back to them for exchange but they have none in stock - might be mid-June before they could get me a new one...
I charged it overnight using the USB method. Seems to take about 15 hours or so but it will charge that way. Heaven knows how long the keyboard would take to charge!
Yesterday, I tried plugging in the charger again. And it it worked. I have no idea why. It's still working today. I'm back in business, but I have no idea if it will die again, or if it is fixed.
I hope this is helpful to someone.

Posted this in another thread in the accessories sub-forum. I'll put it here to in the hopes it reaches the most people and helps at least a few.
This may sound crazy but hear me out. I have an EEE PC 1005HA netbook. I had situation once where i moved it and noticed it wasn't charging. Then it died and still wouldn't charge. I was upset because it was new and I talked to a friend who mine who is an electrical engineer. He said they likely used some cheap parts in the charger as many companies do for mass volume items.
He suggested i take the charging cable, power brick, and put them in the freezer for an hour. Then take them out, give them about 10 minutes to heat back to room temperature and try again. Sure enough, my EEE Pc charger worked fine after that procedure. I also had several friends with netbook who had issues and i had them try the same thing, after they gave me an insane look for telling them to put the power cable and power brick into their freezer, and they all worked. I'm still using the same cable/power brick that this issue happened with on my eee PC netbook, I have freezered it twice since owning it, but it works great for several months in between.
Since these are both ASUS products I don't think its too far of a leap to think they use the same parts where they can to cut costs, so this freezer method may be worth trying for you.
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Check the plastic connected to the prongs. My first charge didnt work. Hard to notice but the plastic was kind of melted. Asuswont help withgetting a replacement and most usb chargers wont work. Igot a dynex ultimate charger dx-ua and it works great with 11 volts /1.5 amps.
Sent from my Transformer TF101 using XDA Premium App

D_Czap said:
Check the plastic connected to the prongs. My first charge didnt work. Hard to notice but the plastic was kind of melted. Asuswont help withgetting a replacement and most usb chargers wont work. Igot a dynex ultimate charger dx-ua and it works great with 11 volts /1.5 amps.
Sent from my Transformer TF101 using XDA Premium App
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Click to collapse
im gonna goto bestbuy tomorrow and grab that see if it works. thanks

We already have existing threads on this topic, so to save confusion for new users I am closing this one. However, in future can all users use retraint and treat each other with respect
Ta
Rick

Observation: Overheating AC Adapters

I like many people was having issues where the AC adapter would randomly stop charging my tablet. Someones it would start working again soon after and sometimes almost an entire day would go by before it started working again.
Tried the freezer trick with no results. Was going to send it back to Asus when I noticed 2 things.
1. The adapter was very not every time it stopped charging.. hotter than it usually gets when functioning correctly.
2. It only ever stops charging when i'm using a usb 3.0 extension cable.
To test this i stopped using the extension able for about 2 weeks and the adapter functioned properly the entire time. Then last night I reconnected the extension cable and within 5 minutes of of being plugged in charging stopped and the adapter was extremely hot. This obviously leads me to believe that the extension cable is in some way effecting the adapters voltage or something and causing it to malfunction. So I'm curious as to how many of the others who having issues are also using extension cables.

Not the voltage the current the more current it has to push the hotter its going to get and the chargers for these are not designed for extensions they where designed to be small and charge the tf even then there at there limit
Sent from my tf101 using xda premium 1.54Ghz

I also was having trouble with over heating and have been using an 3.0 extension cable. I will stop using it and report back.
hshoem1

its a design flaw with the ac addapters and its one of the reasons that the cable that ships with the transformer is so short

I was just using the cable as is with no extension and it died on my twice. I now have it rigged up to charge from my PC's PSU and only use the adapter when I'm not at my house.

My charger melted my damn usb cable. Thats how hot it got..
I wasnt using the extension cable at the time.
The adaptor would always warm up, which i read was normal. A few days ago, however, i felt some heat on the cable itself.When i reached to the connector, i noticed it had literally melted the rubber casing off the wire.
Im in the process of sending it back today

Just had my second charger die on me! I was charging my Dock and Tablet during class from 2:50-4:10 and when I unplugged it the charger was pretty hot. I went back home and connected the TF to my rigged up PSU charger and then went to class at 6:10 and plugged in the charger and unsurprisingly it wouldn't charge!
Sent from my Transformer TF101 using xda premium

Ive heard reports of people solving these problems by swapping round the mains pins ( I guess only in countries that use 2 pin outlets, UK have 3 )

I am sure this will sound nuts but, put the wall charger in a plastic bag and put it in the freezer for a few hours. Please do not forget the plastic bag. There is a thermal heat fuse inside the brick that needs to be reset. If it is still working the cold will make it reconnect and bring the brick back to working order.
You should make a DIY charger by following "DevCake" thread on DIY AC and DC chargers for the TF.
Hope this helps.
hshoem1

I just do not understand why we would have to go out of our way for their crappy idea of a charger. I understand the idea of not allowing aftermarket chargers because they want the money for the chargers but i mean if you do that then at least make something worth having besides giving us a heater...does this remind anyone of the rrod( red ring of death) for the xbox... to much of a hurry to send out their product they didnt really test EVERY aspect of their device...this makes me sad..and then need to send it back and what not taking up more of our time then not being able to use the tablet because your chargers going back... i wish customer service was better....that is all

just a quick pop here.
but i have found that if you charge the dock and tab separately there are no problems with the adapter. and besides charging while the tab is docked into the keyboard is kinda a waste as its charging the keyboard dock, and at the same time its discharging and trying to charge the tab at the same time. hence causing the strain on the adapter.
besides charging both at once will just kill the keyboard dock in the long run

regP said:
I like many people was having issues where the AC adapter would randomly stop charging my tablet. Someones it would start working again soon after and sometimes almost an entire day would go by before it started working again.
Tried the freezer trick with no results. Was going to send it back to Asus when I noticed 2 things.
1. The adapter was very not every time it stopped charging.. hotter than it usually gets when functioning correctly.
2. It only ever stops charging when i'm using a usb 3.0 extension cable.
To test this i stopped using the extension able for about 2 weeks and the adapter functioned properly the entire time. Then last night I reconnected the extension cable and within 5 minutes of of being plugged in charging stopped and the adapter was extremely hot. This obviously leads me to believe that the extension cable is in some way effecting the adapters voltage or something and causing it to malfunction. So I'm curious as to how many of the others who having issues are also using extension cables.
Click to expand...
Click to collapse
Mine doesn't speed charge my Transformer even without the extension cable. Maybe I'll do some testing with that though and check the heat, since the damn thing doesn't work anymore anyways. Though I might not get any results because of that
---------- Post added at 01:47 AM ---------- Previous post was at 01:46 AM ----------
reaperzero said:
just a quick pop here.
but i have found that if you charge the dock and tab separately there are no problems with the adapter. and besides charging while the tab is docked into the keyboard is kinda a waste as its charging the keyboard dock, and at the same time its discharging and trying to charge the tab at the same time. hence causing the strain on the adapter.
besides charging both at once will just kill the keyboard dock in the long run
Click to expand...
Click to collapse
There are many problems with the charger, many different problems.
I barely use my dock, so I have only been charging my TF standalone. Still stopped working though late last week.

Hmmm, issues here as well...
Charger stopped working at times and then start working again... Now it's not working and sticks with that plan. Pluggin in the charger with the TF turned off makes it boot so something IS happening, it doesn't charge though.
Luckily I have another charger (no original asus but using another adapter + usb-cablethingie) so I can atleast charge it, but still. Was thinking of buying another asus adapter (the travelpack) but really doubting it now if it's a general issue.
Will try the freezer trick anyway and some other stuff... Quite annoying though (for an otherwise excellent product).

i thought the accessories that comes with the TF are all covered under a one year warranty?
and the problem with the adapters suddenly dying is probably the capacitors in the charger or the stepdown transformer in it anyone had a chance to open one yet?

reaperzero said:
just a quick pop here.
but i have found that if you charge the dock and tab separately there are no problems with the adapter.
Click to expand...
Click to collapse
An Asus UK tech support guy actually told me not to charge both the tablet and dock at the same time. Pretty poor if you ask me. They just went silent when I pushed the matter.
They have compromised the design in their desire to make a fashionably tiny charger.

dagrim1 said:
Hmmm, issues here as well...
Charger stopped working at times and then start working again... Now it's not working and sticks with that plan. Pluggin in the charger with the TF turned off makes it boot so something IS happening, it doesn't charge though.
Luckily I have another charger (no original asus but using another adapter + usb-cablethingie) so I can atleast charge it, but still. Was thinking of buying another asus adapter (the travelpack) but really doubting it now if it's a general issue.
Will try the freezer trick anyway and some other stuff... Quite annoying though (for an otherwise excellent product).
Click to expand...
Click to collapse
Actually it is charging, but not with the voltage it requires for the "quick charge". Mine does the same thing. If you turn off the screen or turn off the TF and leave it plugged in, it charges at ~3%/hour. Not very useful if you're a heavy user but better than nothing until you get a new charger.

I may be really lucky: the only time I've ever had a failure to charge, has been fixed by taking off the plug and snapping it back.
Sent from my Transformer TF101 using Tapatalk

tekkitan said:
Actually it is charging, but not with the voltage it requires for the "quick charge". Mine does the same thing. If you turn off the screen or turn off the TF and leave it plugged in, it charges at ~3%/hour. Not very useful if you're a heavy user but better than nothing until you get a new charger.
Click to expand...
Click to collapse
Now you mention this, it indeed does... slow but it does charge. Damnit, luckily I have another charger but this annoys the crap out of me.

dagrim1 said:
Now you mention this, it indeed does... slow but it does charge. Damnit, luckily I have another charger but this annoys the crap out of me.
Click to expand...
Click to collapse
Oh yeah me too
I'm going to get another charger tomorrow when I go pick up a joystick for Battlefield 3
Then I'll contact Asus I guess and get it RMA'ed. Going to try and get some free shipping out of them. Sometimes I am successful sometimes not haha

Spidey01 said:
I may be really lucky: the only time I've ever had a failure to charge, has been fixed by taking off the plug and snapping it back.
Sent from my Transformer TF101 using Tapatalk
Click to expand...
Click to collapse
I get the same, snap off the plug convertor and back on again and back in business again!

My Xoom learned a new trick...

...Play dead.
We all know how brilliant a design the charge cord adapter is, I myself am on to my third one in almost two years. Well, the tablet stopped charging today and no matter which wall outlet I used or how much I wiggled the lead I could not make the light come on. Seeing that my Verizon contract is all but done at the end of this month and rather than buy another charge cord I decided to buy a new tab. I just picked up the new Asus Transformer Infinity, not too bad so far. Anyways, about 20 minutes after getting home with neither tablet charged to a useable level, the power goes out for a couple hours- just my luck too. When the power came back on suddenly the light on the Xoom came on. I hadn't touched it since I gave up on trying to get it to charge. Now here I am with two tablets and a $500 hole in my pocket. I know I was bound to get a new one eventually so I'm going to hang on to it but I never saw it happening like this.
Has anyone else had any issues regarding their chargers? Or anything unusual occur in general? I'm sure I'm not alone.

Ouch I would hate to folk out another $500 dollars for a new tablet even though my old one still works. I don't use my tablet for any intensive apps like games, so a new one would be pretty pointless for me. I never had any issues with my charger, well one time one of my charger did blow up, but that's because the battery was faulty for my jump charger for my car. Other than that, you might have some dust in the charger pin hole? Just a guess really.

I'm on my third charger since March. Original Motorola one died, second one (off eBay) burnt out, current one (off eBay) still working but I can't use the touchscreen while unit is charging.
I live remote using an off-grid power supply so this may have something to do with it.

Chelseablue said:
We all know how brilliant a design the charge cord adapter is, I myself am on to my third one in almost two years.
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Click to collapse
Huh. I have four of them, from the original back in Feb '11 to one I was given a few months back, and they all work perfectly- and most of 'em are used every week (two at home, one in the office, one for travel).

agreed with kcrudup, ive been through 2, the only reason being i snapped the connector on the first one when i pulled it out at a bad angle

The charger that came with my refurbished Xoom lasted almost through the first charge. I thought I was going to have to send the whole thing back until I took it into the Verizon store and verified that it charged with a different charger. I've since got one off eBay and another with the standard dock. Both have been holding out so far.
Oh and my Xoom touch screen doesn't respond while charging either. Somewhere I read that a factory reset will fix that... but I'm waiting until my 90 day warantee is up to put EOS on it since my BT mouse works while it is charging.
ByteWrencher

My original charger is still working and I got my tablet 8 months back. I think the charger has lasted pretty well. How long did peoples original ones seem to last?

ByteWrencher said:
Oh and my Xoom touch screen doesn't respond while charging either. Somewhere I read that a factory reset will fix that
Click to expand...
Click to collapse
That's an electrical problem (noise and/or grounding issues with the charger raise the "noise floor" so the touchscreen controller has trouble determining what's a valid touch) and can't be cured by any reset, factory or full or ...
Your issue is your charger- try another.

xoom chargers
Chelseablue said:
...Play dead.
We all know how brilliant a design the charge cord adapter is, I myself am on to my third one in almost two years. Well, the tablet stopped charging today and no matter which wall outlet I used or how much I wiggled the lead I could not make the light come on. Seeing that my Verizon contract is all but done at the end of this month and rather than buy another charge cord I decided to buy a new tab. I just picked up the new Asus Transformer Infinity, not too bad so far. Anyways, about 20 minutes after getting home with neither tablet charged to a useable level, the power goes out for a couple hours- just my luck too. When the power came back on suddenly the light on the Xoom came on. I hadn't touched it since I gave up on trying to get it to charge. Now here I am with two tablets and a $500 hole in my pocket. I know I was bound to get a new one eventually so I'm going to hang on to it but I never saw it happening like this.
Has anyone else had any issues regarding their chargers? Or anything unusual occur in general? I'm sure I'm not alone.
Click to expand...
Click to collapse
Just a quick note.. I've had the ebay sourced chargers fail on my xoom ( and other devices). I found that the power ratings on some of them are rather optimistic... they simply are running at the outer limits to charge the tablet and failure can be internal to the power unit...best case.. or worst case failure dumps overvoltage or raw AC power to the tablet.
Fortunately my failed units were of the internal power supply version.. and aside from bad smells no real damage was done.
I have successfully built charger/power units after scavenging the connector from my failed power supplies and using a minimum 1.5 amp 12v dc supply... they seem to work fine.. and keeping one handy is much more convenient than wondering where I last used it :fingers-crossed:
as always.. your mileage may vary

Hmm, that's interesting. Unfortunately this charger is from Verizon and i would surely hope that their stuff work to the correct specs. I wonder sometimes that maybe the problem could be with the contact inside the tablet. Could that have something to so with it?

Chelseablue said:
Hmm, that's interesting. Unfortunately this charger is from Verizon and i would surely hope that their stuff work to the correct specs. I wonder sometimes that maybe the problem could be with the contact inside the tablet. Could that have something to so with it?
Click to expand...
Click to collapse
I think the Motorola/Verizon chargrs are good. I think the earthing issue is with the cheap chargers from China.

When I lost my cellphone charger I had to buy a Chinese one, well, when charging it looked like possessed by the Devil itself lol! The screen started acting strange and I wasn't able to control it... Then I found my original charger and the exorcism was complete lol^2! BTW, a guy on X10 mini pro community (one of the best developers I ever met - my favorite one ) lost a cellphone with a Chinese charger, so what can I say - be careful with it!
Sent from my MZ601 using XDA HD Premium using 1/8of my brain, the other 7/8 is thinking in my love Isadora

not charging

im down to 13%, i did a full reset.
i have it turned off currently, it shows a charger is plugged in for about 2 seconds and then that one is not plugged in. i have tried about 5 different chargers now.
anyone else have this? any ideas?
it is at&t stock. never rooted or rommed
i have removed the sim and sd-card.
could it be the battery?
i still have it turned off and plugged in. it had a quick flash of a red battery.
It's been charging for about 30 minutes turned off, powered it up, is taking a charge, just slowly. I think it's a bad battery. I work for att, I'll swap the battery out tomorrow and report if it was a bad battery or not so if others have this issue they will know what's wrong.

OK, went and got a new battery and it did not fix it.
Anyone got any ideas?
I just factory reset it as well, so to recap,
Factory reset, and new battery, 6 different chargers tried. Im assuming bad phone unfixable by me.

Are you rooted?
Sent from my SAMSUNG-SM-N900A using XDA Premium 4 mobile app

no

same problem
got the unbranded version in the Netherlands. No special stuff going on (i.e. no root or exotic cables/chargers)
had this a couple of days earlier but after removing the battery, swapping wall outlets, (several) Usb2 and usb3 cables it started charging again. I don't know what set it off to start charging again
with the phone on, it did display in the status bar that is was charging, just the battery didn't fill up. So it did recognize the fact that there was power coming through the cable
before it started charging, when the phone was turned off and i put the cable in it, the phone started vibrating with intervals and a line appeared on the screen at longer intervals.
after turning the phone off, the charging led indicator did not burn even though the charging cable was connected
since i've been able to recharge it a couple of times since, i thought it was an one-off freak incident
Just now the problem came back and i'm going through all the stupid things described above: pulling out batteries, switching chargers, blowing down the connecor in case some dust or something else was blocking the pins.
No luck so far.
suggestions are welcome

This happened to my exynos version (India ) yesterday. I remember charging through my laptop before this happened. Strangely after i reconnected it to power it would not charge though the charging icon was showing up. After sometime somehow it started charging again. This has never happened before and I am not sure what's wrong. If this continues I am done with Samsung.

Sad to say I'm having the same issue on my week old Note 3.
It charged fine for the first few days but now I've determined that I have to put slight pressure on the cable to maintain a charging state. Basically if the phone is face down, I have to press down slightly on the USB3.0 connector.
Since I've rooted and flashed I'm not too keen on taking the new phone in for service so I've ordered another cable to test.
I read on another forum that people were having problems charging with the original OEM cable but no problems with USB2.0 cables and replacement USB3.0 cables. Hope that's the case, but it seems to me that the charging port may be bad.

Mine doesn't charge at all via computer when the screen is on (it shows charging, but the charge goes down), only through wall charger...wtf is going on?

If the phone barely charges or not at all when turned on, yet it still detects a charge, there's something running that drains more power than is being supplied. Start by checking active apps.
I had this on the IC Amsterdam - Berlin when I was playing a game, it kept going down at full rate even with the charger connected (The DB has powersockets in their trains, the thing the NS is too cheap to do.). Turned out the game was still running in the background even though I had quit it.
Force-quit everything non-critical in running applications and voila, it started charging. Slowly, but it did.
Another thing that bears relevance to mention is that sometimes there's not enough charge coming through a socket, usually when there's already too many devices on a single group or the socket is limited (like in trains, campsites, planes...)
Send From My Samsung Galaxy Note 3 N9005 Using Tapatalk

im having the same problem. im startint to think its is an issue with the usb socket on the phone.
I read some where that if you let the phone go completely flat and then let the phone charge without turning it back on it (just leave it on the sceen with the battery charging icon). I've tried and this seems to help (I only did this yesterday and pluged the phone in again after some use this morning and its charging again).
But I think there is an underlying issue with the hardware sometime my phone indicates that it has connected to dock when this isn't the case, only for a second but I think with the problems charging and the issue with the false dock connection would suggest that there is something wrong with the usb port itself.
Im probably going to take mine in for repair.
mines completly stock. no root etc

mjneil.81 said:
But I think there is an underlying issue with the hardware sometime my phone indicates that it has connected to dock when this isn't the case, only for a second but I think with the problems charging and the issue with the false dock connection would suggest that there is something wrong with the usb port itself.
Click to expand...
Click to collapse
This usually happens when there are metalic particles in the USB port.
Have you tried cleaning it with a needle/toothpick? Dont forget under the USB pin.
Send From My Samsung Galaxy Note 3 N9005 Using Tapatalk

ShadowLea said:
This usually happens when there are metalic particles in the USB port.
Have you tried cleaning it with a needle/toothpick? Dont forget under the USB pin.
Send From My Samsung Galaxy Note 3 N9005 Using Tapatalk
Click to expand...
Click to collapse
Thanks, I had a close look for any sort of dirt/conductive sort of material but it seems to be clear.
I keep the phone in a case which protects the ports and keep everything as clean as possible. The phone is only a couple of weeks old so it's still quite fresh.
But i know what you mean the usb terminals are small it would only take a small bit of something to cause a problem.

mjneil.81 said:
im having the same problem. im startint to think its is an issue with the usb socket on the phone.
I read some where that if you let the phone go completely flat and then let the phone charge without turning it back on it (just leave it on the sceen with the battery charging icon). I've tried and this seems to help (I only did this yesterday and pluged the phone in again after some use this morning and its charging again).
But I think there is an underlying issue with the hardware sometime my phone indicates that it has connected to dock when this isn't the case, only for a second but I think with the problems charging and the issue with the false dock connection would suggest that there is something wrong with the usb port itself.
Im probably going to take mine in for repair.
mines completly stock. no root etc
Click to expand...
Click to collapse
ShadowLea said:
If the phone barely charges or not at all when turned on, yet it still detects a charge, there's something running that drains more power than is being supplied. Start by checking active apps.
I had this on the IC Amsterdam - Berlin when I was playing a game, it kept going down at full rate even with the charger connected (The DB has powersockets in their trains, the thing the NS is too cheap to do.). Turned out the game was still running in the background even though I had quit it.
Force-quit everything non-critical in running applications and voila, it started charging. Slowly, but it did.
Another thing that bears relevance to mention is that sometimes there's not enough charge coming through a socket, usually when there's already too many devices on a single group or the socket is limited (like in trains, campsites, planes...)
Send From My Samsung Galaxy Note 3 N9005 Using Tapatalk
Click to expand...
Click to collapse
[email protected] said:
Mine doesn't charge at all via computer when the screen is on (it shows charging, but the charge goes down), only through wall charger...wtf is going on?
Click to expand...
Click to collapse
denasqu said:
Sad to say I'm having the same issue on my week old Note 3.
It charged fine for the first few days but now I've determined that I have to put slight pressure on the cable to maintain a charging state. Basically if the phone is face down, I have to press down slightly on the USB3.0 connector.
Since I've rooted and flashed I'm not too keen on taking the new phone in for service so I've ordered another cable to test.
I read on another forum that people were having problems charging with the original OEM cable but no problems with USB2.0 cables and replacement USB3.0 cables. Hope that's the case, but it seems to me that the charging port may be bad.
Click to expand...
Click to collapse
This might sound crazy, but try this... Drop your phone from a height of about 2 feet onto probably a hard foam or soft wood or that kinda thing.. Drop it on it's back of course. Anyways, 2 Feet is a very short drop for phone to get damaged. Just try.

stanley08 said:
This might sound crazy, but try this... Drop your phone from a height of about 2 feet onto probably a hard foam or soft wood or that kinda thing.. Drop it on it's back of course. Anyways, 2 Feet is a very short drop for phone to get damaged. Just try.
Click to expand...
Click to collapse
why?

Had a similar problem recently. Phone just wouldnt hold a charger longer than around 60 minutes.
I was able to take my phone back into the store and get a replacement. It was only 2 weeks old.
Try that

is there a way you can reset the battery as you do when in root?

stanley08 said:
This might sound crazy, but try this... Drop your phone from a height of about 2 feet onto probably a hard foam or soft wood or that kinda thing.. Drop it on it's back of course. Anyways, 2 Feet is a very short drop for phone to get damaged. Just try.
Click to expand...
Click to collapse
Apart from the fact that it would take me longer to calculate how much 2 feet is than it takes for the phone to fall, I think I can speak for most people here when I say I'm rather hesitant to let a 700 euro/1200 dollar phone fall off anything.
The idea alone is rather disconcerting...
You could just as well give it a good whack with your flat palm, as the idea is to jar the wiring into place.
'Apply blunt force', One of the more classic troubleshooting approaches. No longer advisable these days, technology is ever so much more fragile than it was in the days of Nokias that could be used to commit murder by means of blunt force trauma and tv's that could electrocute you just by looking at it.
Send From My Samsung Galaxy Note 3 N9005 Using Tapatalk

mjneil.81 said:
why?
Click to expand...
Click to collapse
Because that is EXACTLY how I fixed mine!
ShadowLea said:
Apart from the fact that it would take me longer to calculate how much 2 feet is than it takes for the phone to fall, I think I can speak for most people here when I say I'm rather hesitant to let a 700 euro/1200 dollar phone fall off anything.
The idea alone is rather disconcerting...
You could just as well give it a good whack with your flat palm, as the idea is to jar the wiring into place.
'Apply blunt force', One of the more classic troubleshooting approaches. No longer advisable these days, technology is ever so much more fragile than it was in the days of Nokias that could be used to commit murder by means of blunt force trauma and tv's that could electrocute you just by looking at it.
Send From My Samsung Galaxy Note 3 N9005 Using Tapatalk
Click to expand...
Click to collapse
Mate 2 feet is like 2 notebooks high, or 1 closed laptop high. And it's not falling of something, it's likee playfully dropping ur phone. But of course! You shouldn't try it if you don't want to, ok?
And I don't know where you guys buy your phones or what the currency situation is in your countries, but I got my phone for $700 (510 euros) in my country on release day. Which includes 2 years ADH warranty and 2 years regular warranty. :victory:

stanley08 said:
Because that is EXACTLY how I fixed mine!
Mate 2 feet is like 2 notebooks high, or 1 closed laptop high. And it's not falling of something, it's likee playfully dropping ur phone. But of course! You shouldn't try it if you don't want to, ok?
And I don't know where you guys buy your phones or what the currency situation is in your countries, but I got my phone for $700 (510 euros) in my country on release day. Which includes 2 years ADH warranty and 2 years regular warranty. :victory:
Click to expand...
Click to collapse
1000USD+ is very normal for a smartphone in the EU. Long live the Euro... NOT.
The price is still 678euro in the Netherlands (which they make look less cheap by fooling everyone into thinking the price is 578, which it actually is with 100 euro cashback after you buy it... And of course they all fall for it, some even use it as arguments )...
The Note 3 was 750 Euro in the Netherlands (699 Germany where I got it) upon release day, a whopping 1400USD in the exhange ratings at that time. 'So buy it here/there/whereever and have it shipped' (I've had this discussion a thousand times with all those americans) No, there was no regionlock away or even root at that time yet.
All electronic prices are ridiculously, pointlessly high here.
Would that be a 17.3" or 15" laptop? Horizontal or vertical?
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ShadowLea said:
1000USD+ is very normal for a smartphone in the EU. Long live the Euro... NOT.
The price is still 678euro in the Netherlands (which they make look less cheap by fooling everyone into thinking the price is 578, which it actually is with 100 euro cashback after you buy it... And of course they all fall for it, some even use it as arguments )...
The Note 3 was 750 Euro in the Netherlands (699 Germany where I got it) upon release day, a whopping 1400USD in the exhange ratings at that time. 'So buy it here/there/whereever and have it shipped' (I've had this discussion a thousand times with all those americans) No, there was no regionlock away or even root at that time yet.
All electronic prices are ridiculously, pointlessly high here.
Would that be a 17.3" or 15" laptop? Horizontal or vertical?
Send From My Samsung Galaxy Note 3 N9005 Using Tapatalk
Click to expand...
Click to collapse
Oh well! Bad for you guys! I bought my S4 for $650, sold it $500 after 5 months of use! Then didn't hesitate in spending $700 on the Note 3
2 feet is 0.6096 meters. I said a closed laptop. Not opened. And it's not like its a sure/known fix.. I just said try...