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Hi everyone,
First of all, I apologize in advance,
1. Because I know this isn't a tech support forum.
2. Because I don't contribute and help out as much as I should.
Coming here was a last resort, I don't consider myself a noob, but I'm really stuck here.
Please note that I appreciate every single response, and I will donate if anyone can give me a fix.
With that aside, let me get started
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Okay so about a week ago, I accidentally bent my charger when it was charging my note.
It didn't charge at all that night
That morning, I blew into the charge port on my note, suspecting that dust may have been the cause.
Somehow, that helped, as my note charged fully that day, in about 2-3 hours
Then I tried charging it the next night.
It charged incredibly slowly, reaching about 70% after 10 hours charge
The next few nights were similar, but reaching no more than 40% charge after 10 hours.
It got progressively worse, it would only charge if I applied pressure to the mini-usb,
I looked around this morning, and stumbled across another guy with the same problem
(see here http://www.galaxynoteforum.net/galaxy-note-help/charging-port-issue/ )
He advised,
"Well I have figured out the issue. If you look into the charging port slot on the phone you will notice a small thin flat piece of metal which inserts into the charger. That was slanted and angled downward which would not let "ANY" charger or docking station charge correctly also causing it to drain the battery. Contacts on this piece and the phone were to close causing a minor contact draining power. I used a precision flathead screw driver and lifted the piece slightly and now works fine"
So I tried that, and it seemed to help, as the note began charging, (extremely slowly, reaching about 30%)
Then I tried pushing that "thin flat piece of metal up even further"
However, I went too far, and I couldn't fit the charger into the charge port.
So I tried pushing it back into the centre but I may have damaged one of the pins in the charge port (inside the phone)
I seen a little spark, and the note turned off.
I tried switching it on, and managed to boot to safe mode (no idea how)
So then I tried charging it, I applied pressure and managed to get it to start charging. (thank god)
This was about 30 mins ago, it looks to be holding the charge at about 20%, but it's not increasing
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I suspect one of the pins in the note charge port was snapped off.. although I'm not sure.. (it appears to be the one on the right)
1.Does anyone know how many pins there are on the charge port inside the note? (is it 4 or 5?)
2.What should I do?
If I broke a pin, it should not charge at all, right? (but it seems to be charging)
3. Do I need to replace the charge port, if so, how much would it cost?
4. Would I be better off getting a charging station, and charging the battery using that
5. Should I try moving the metal strip again? (inside the charge port of the note)
oops forgot to mention, when the problem started, and the note was slow-charging, an audible buzzing/humming could be heard in the wall outlet
also, I'm using my original samsung usb charger, not a generic one, and I'm charging directly into a wall outlet.
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Thank you for taking the time to read this, I really appreciate it, and any advise that you do offer.
Cyber735
Here my tipp: You can go to a service center, maybe they even repair it under warranty. Or you can order a new micro usb port and replace it. Google should help you to find a seller. Depends on whether you feel comfortable enough to replace it yourself or not. Oh one more thing, I would stopp using your Note to avoid any further damage.
Sent from my Galaxy Note running ICS
there are 5 pins on the charger slot, 4 I believe are for data transfer and the 5th being the one that draws power (charges the phone)
Have you tried transferring data from PC to Phone and see how that pans out ?
Its possible to replace the USB port, Ive seen a few threads about this on XDA, A quick search should chuck out some results.
But as mentioned above, Try to claim under warranty first, if you have it, or pay the Service centre to do it if you dont feel confident enough to do it yourself.
I think I recall someone with a similar issue and it cost him / her $60 for USB replacement (convert that in to your currency)
If you have a friend with a Note or a phone that fits the Note's battery you could always charge your battery in that phone and place it into yours until you get it fixed.
IF YOU MUST charge your Note ( you could if you intend to get a new USB slot) I would suggest to charge only via USB - as in charging from your PC / Laptop / TV / PS3 etc. As this will not draw as much current as it would coming directly from the mains supply!
Good luck on getting it fixed, And please keep us posted with the results !
http://pinoutsguide.com/PortableDevices/micro_usb_pinout.shtml
check this out. It gives the pin configuration. I am no expert but hope it helps!
altae said:
Here my tipp: You can go to a service center, maybe they even repair it under warranty. Or you can order a new micro usb port and replace it. Google should help you to find a seller. Depends on whether you feel comfortable enough to replace it yourself or not. Oh one more thing, I would stopp using your Note to avoid any further damage.
Sent from my Galaxy Note running ICS
Click to expand...
Click to collapse
r
Thanks for the quick reply!
First of all, I can confirm that no pins are broken or bent, everything looks normal, it also seems to be charging better, as I centred the metal strip in the charge port.
As for warranty, well I didn't purchase any extended warranty or insurance, however, the standard warranty lasts 2 years.
Unfortunately
The Repair Warranty Exclusions are as follows: (i) Subject to the inclusions of the applicable manufacturer's warranty, a mobile that has broken down or is damaged as a result of: (a) abuse or tampering, (b) electrical damage, moisture, dampness, oxidation, corrosion or food, dirt or liquid ingress (c) accident, neglect, impact, actual or attempted theft, fire, power outages or surges, or incorrect voltage, (d) transportation or packaging (e) removable batteries or damage caused by battery leakage
Basically, the only thing that I'm covered for is "handset breakdown"
My phone is in perfect condition, and no pins are broken or bent (as discovered on closer inspection)
So do you class charging issues as "handset breakdown" or not?
I may purchase a new charger, just in case the issue is with the charger, and not the phone,
What d'ya think?
Thanks again for the quick replies azzledazzle & nipuna, I didn't notice them until now,
Yeah I'm 90% there's no damage to the pins on the charge port, and it seems to be charging now, slowly at least,
I've centered the metal strip as best as I can, (inside the charge port)
I'll leave it to charge now for a while, as I'm not sure if it's fixed or not
Then I'll try another charger if it doesn't work
If all else fails, I'll try getting it repaired under warranty
(although that's more of a last resort, as it will take a few weeks to get my phone back)
does anyone know if the standard galaxy s2 charger will work on the note?
I don't have it on me now, although I could borrow it from a friend
I know its an official samsung charger, although not sure if it's the usb or the other kind.
I'll let it charge for a while, then I'll try transferring data from the laptop, to make sure the pins are fine,
thanks for all your help everyone,
1st of all: if you go poking around in the usb port with a metal screwdriver, take out the battery first. Not only will it avoid shortcutting and maybe blow a fuse inside the phone, but it will also protect you from an exploding battery when shortcutted !
S2 charger will work
Sent from my GT-N7000 using xda premium
im down to 13%, i did a full reset.
i have it turned off currently, it shows a charger is plugged in for about 2 seconds and then that one is not plugged in. i have tried about 5 different chargers now.
anyone else have this? any ideas?
it is at&t stock. never rooted or rommed
i have removed the sim and sd-card.
could it be the battery?
i still have it turned off and plugged in. it had a quick flash of a red battery.
It's been charging for about 30 minutes turned off, powered it up, is taking a charge, just slowly. I think it's a bad battery. I work for att, I'll swap the battery out tomorrow and report if it was a bad battery or not so if others have this issue they will know what's wrong.
OK, went and got a new battery and it did not fix it.
Anyone got any ideas?
I just factory reset it as well, so to recap,
Factory reset, and new battery, 6 different chargers tried. Im assuming bad phone unfixable by me.
Are you rooted?
Sent from my SAMSUNG-SM-N900A using XDA Premium 4 mobile app
no
same problem
got the unbranded version in the Netherlands. No special stuff going on (i.e. no root or exotic cables/chargers)
had this a couple of days earlier but after removing the battery, swapping wall outlets, (several) Usb2 and usb3 cables it started charging again. I don't know what set it off to start charging again
with the phone on, it did display in the status bar that is was charging, just the battery didn't fill up. So it did recognize the fact that there was power coming through the cable
before it started charging, when the phone was turned off and i put the cable in it, the phone started vibrating with intervals and a line appeared on the screen at longer intervals.
after turning the phone off, the charging led indicator did not burn even though the charging cable was connected
since i've been able to recharge it a couple of times since, i thought it was an one-off freak incident
Just now the problem came back and i'm going through all the stupid things described above: pulling out batteries, switching chargers, blowing down the connecor in case some dust or something else was blocking the pins.
No luck so far.
suggestions are welcome
This happened to my exynos version (India ) yesterday. I remember charging through my laptop before this happened. Strangely after i reconnected it to power it would not charge though the charging icon was showing up. After sometime somehow it started charging again. This has never happened before and I am not sure what's wrong. If this continues I am done with Samsung.
Sad to say I'm having the same issue on my week old Note 3.
It charged fine for the first few days but now I've determined that I have to put slight pressure on the cable to maintain a charging state. Basically if the phone is face down, I have to press down slightly on the USB3.0 connector.
Since I've rooted and flashed I'm not too keen on taking the new phone in for service so I've ordered another cable to test.
I read on another forum that people were having problems charging with the original OEM cable but no problems with USB2.0 cables and replacement USB3.0 cables. Hope that's the case, but it seems to me that the charging port may be bad.
Mine doesn't charge at all via computer when the screen is on (it shows charging, but the charge goes down), only through wall charger...wtf is going on?
If the phone barely charges or not at all when turned on, yet it still detects a charge, there's something running that drains more power than is being supplied. Start by checking active apps.
I had this on the IC Amsterdam - Berlin when I was playing a game, it kept going down at full rate even with the charger connected (The DB has powersockets in their trains, the thing the NS is too cheap to do.). Turned out the game was still running in the background even though I had quit it.
Force-quit everything non-critical in running applications and voila, it started charging. Slowly, but it did.
Another thing that bears relevance to mention is that sometimes there's not enough charge coming through a socket, usually when there's already too many devices on a single group or the socket is limited (like in trains, campsites, planes...)
Send From My Samsung Galaxy Note 3 N9005 Using Tapatalk
im having the same problem. im startint to think its is an issue with the usb socket on the phone.
I read some where that if you let the phone go completely flat and then let the phone charge without turning it back on it (just leave it on the sceen with the battery charging icon). I've tried and this seems to help (I only did this yesterday and pluged the phone in again after some use this morning and its charging again).
But I think there is an underlying issue with the hardware sometime my phone indicates that it has connected to dock when this isn't the case, only for a second but I think with the problems charging and the issue with the false dock connection would suggest that there is something wrong with the usb port itself.
Im probably going to take mine in for repair.
mines completly stock. no root etc
mjneil.81 said:
But I think there is an underlying issue with the hardware sometime my phone indicates that it has connected to dock when this isn't the case, only for a second but I think with the problems charging and the issue with the false dock connection would suggest that there is something wrong with the usb port itself.
Click to expand...
Click to collapse
This usually happens when there are metalic particles in the USB port.
Have you tried cleaning it with a needle/toothpick? Dont forget under the USB pin.
Send From My Samsung Galaxy Note 3 N9005 Using Tapatalk
ShadowLea said:
This usually happens when there are metalic particles in the USB port.
Have you tried cleaning it with a needle/toothpick? Dont forget under the USB pin.
Send From My Samsung Galaxy Note 3 N9005 Using Tapatalk
Click to expand...
Click to collapse
Thanks, I had a close look for any sort of dirt/conductive sort of material but it seems to be clear.
I keep the phone in a case which protects the ports and keep everything as clean as possible. The phone is only a couple of weeks old so it's still quite fresh.
But i know what you mean the usb terminals are small it would only take a small bit of something to cause a problem.
mjneil.81 said:
im having the same problem. im startint to think its is an issue with the usb socket on the phone.
I read some where that if you let the phone go completely flat and then let the phone charge without turning it back on it (just leave it on the sceen with the battery charging icon). I've tried and this seems to help (I only did this yesterday and pluged the phone in again after some use this morning and its charging again).
But I think there is an underlying issue with the hardware sometime my phone indicates that it has connected to dock when this isn't the case, only for a second but I think with the problems charging and the issue with the false dock connection would suggest that there is something wrong with the usb port itself.
Im probably going to take mine in for repair.
mines completly stock. no root etc
Click to expand...
Click to collapse
ShadowLea said:
If the phone barely charges or not at all when turned on, yet it still detects a charge, there's something running that drains more power than is being supplied. Start by checking active apps.
I had this on the IC Amsterdam - Berlin when I was playing a game, it kept going down at full rate even with the charger connected (The DB has powersockets in their trains, the thing the NS is too cheap to do.). Turned out the game was still running in the background even though I had quit it.
Force-quit everything non-critical in running applications and voila, it started charging. Slowly, but it did.
Another thing that bears relevance to mention is that sometimes there's not enough charge coming through a socket, usually when there's already too many devices on a single group or the socket is limited (like in trains, campsites, planes...)
Send From My Samsung Galaxy Note 3 N9005 Using Tapatalk
Click to expand...
Click to collapse
[email protected] said:
Mine doesn't charge at all via computer when the screen is on (it shows charging, but the charge goes down), only through wall charger...wtf is going on?
Click to expand...
Click to collapse
denasqu said:
Sad to say I'm having the same issue on my week old Note 3.
It charged fine for the first few days but now I've determined that I have to put slight pressure on the cable to maintain a charging state. Basically if the phone is face down, I have to press down slightly on the USB3.0 connector.
Since I've rooted and flashed I'm not too keen on taking the new phone in for service so I've ordered another cable to test.
I read on another forum that people were having problems charging with the original OEM cable but no problems with USB2.0 cables and replacement USB3.0 cables. Hope that's the case, but it seems to me that the charging port may be bad.
Click to expand...
Click to collapse
This might sound crazy, but try this... Drop your phone from a height of about 2 feet onto probably a hard foam or soft wood or that kinda thing.. Drop it on it's back of course. Anyways, 2 Feet is a very short drop for phone to get damaged. Just try.
stanley08 said:
This might sound crazy, but try this... Drop your phone from a height of about 2 feet onto probably a hard foam or soft wood or that kinda thing.. Drop it on it's back of course. Anyways, 2 Feet is a very short drop for phone to get damaged. Just try.
Click to expand...
Click to collapse
why?
Had a similar problem recently. Phone just wouldnt hold a charger longer than around 60 minutes.
I was able to take my phone back into the store and get a replacement. It was only 2 weeks old.
Try that
is there a way you can reset the battery as you do when in root?
stanley08 said:
This might sound crazy, but try this... Drop your phone from a height of about 2 feet onto probably a hard foam or soft wood or that kinda thing.. Drop it on it's back of course. Anyways, 2 Feet is a very short drop for phone to get damaged. Just try.
Click to expand...
Click to collapse
Apart from the fact that it would take me longer to calculate how much 2 feet is than it takes for the phone to fall, I think I can speak for most people here when I say I'm rather hesitant to let a 700 euro/1200 dollar phone fall off anything.
The idea alone is rather disconcerting...
You could just as well give it a good whack with your flat palm, as the idea is to jar the wiring into place.
'Apply blunt force', One of the more classic troubleshooting approaches. No longer advisable these days, technology is ever so much more fragile than it was in the days of Nokias that could be used to commit murder by means of blunt force trauma and tv's that could electrocute you just by looking at it.
Send From My Samsung Galaxy Note 3 N9005 Using Tapatalk
mjneil.81 said:
why?
Click to expand...
Click to collapse
Because that is EXACTLY how I fixed mine!
ShadowLea said:
Apart from the fact that it would take me longer to calculate how much 2 feet is than it takes for the phone to fall, I think I can speak for most people here when I say I'm rather hesitant to let a 700 euro/1200 dollar phone fall off anything.
The idea alone is rather disconcerting...
You could just as well give it a good whack with your flat palm, as the idea is to jar the wiring into place.
'Apply blunt force', One of the more classic troubleshooting approaches. No longer advisable these days, technology is ever so much more fragile than it was in the days of Nokias that could be used to commit murder by means of blunt force trauma and tv's that could electrocute you just by looking at it.
Send From My Samsung Galaxy Note 3 N9005 Using Tapatalk
Click to expand...
Click to collapse
Mate 2 feet is like 2 notebooks high, or 1 closed laptop high. And it's not falling of something, it's likee playfully dropping ur phone. But of course! You shouldn't try it if you don't want to, ok?
And I don't know where you guys buy your phones or what the currency situation is in your countries, but I got my phone for $700 (510 euros) in my country on release day. Which includes 2 years ADH warranty and 2 years regular warranty. :victory:
stanley08 said:
Because that is EXACTLY how I fixed mine!
Mate 2 feet is like 2 notebooks high, or 1 closed laptop high. And it's not falling of something, it's likee playfully dropping ur phone. But of course! You shouldn't try it if you don't want to, ok?
And I don't know where you guys buy your phones or what the currency situation is in your countries, but I got my phone for $700 (510 euros) in my country on release day. Which includes 2 years ADH warranty and 2 years regular warranty. :victory:
Click to expand...
Click to collapse
1000USD+ is very normal for a smartphone in the EU. Long live the Euro... NOT.
The price is still 678euro in the Netherlands (which they make look less cheap by fooling everyone into thinking the price is 578, which it actually is with 100 euro cashback after you buy it... And of course they all fall for it, some even use it as arguments )...
The Note 3 was 750 Euro in the Netherlands (699 Germany where I got it) upon release day, a whopping 1400USD in the exhange ratings at that time. 'So buy it here/there/whereever and have it shipped' (I've had this discussion a thousand times with all those americans) No, there was no regionlock away or even root at that time yet.
All electronic prices are ridiculously, pointlessly high here.
Would that be a 17.3" or 15" laptop? Horizontal or vertical?
Send From My Samsung Galaxy Note 3 N9005 Using Tapatalk
ShadowLea said:
1000USD+ is very normal for a smartphone in the EU. Long live the Euro... NOT.
The price is still 678euro in the Netherlands (which they make look less cheap by fooling everyone into thinking the price is 578, which it actually is with 100 euro cashback after you buy it... And of course they all fall for it, some even use it as arguments )...
The Note 3 was 750 Euro in the Netherlands (699 Germany where I got it) upon release day, a whopping 1400USD in the exhange ratings at that time. 'So buy it here/there/whereever and have it shipped' (I've had this discussion a thousand times with all those americans) No, there was no regionlock away or even root at that time yet.
All electronic prices are ridiculously, pointlessly high here.
Would that be a 17.3" or 15" laptop? Horizontal or vertical?
Send From My Samsung Galaxy Note 3 N9005 Using Tapatalk
Click to expand...
Click to collapse
Oh well! Bad for you guys! I bought my S4 for $650, sold it $500 after 5 months of use! Then didn't hesitate in spending $700 on the Note 3
2 feet is 0.6096 meters. I said a closed laptop. Not opened. And it's not like its a sure/known fix.. I just said try...
I just starting having this issue last night...out of nowhere while the phone was plugged in, it said "Unable to charge. Use the original charger."
The odd thing is it actually charges a little in between the messages popping up, so it makes no sense...it's an obvious contradiction. lol I did a reboot but that didn't fix it. I'm using the oem charger.
This morning it happened a few more times but after unplugging and plugging back in quite a few times, it seems to have stopped - it appears to be charging normally (for now), but I'm still concerned!
Any suggestions/ideas?
siciliano777 said:
I just starting having this issue last night...out of nowhere while the phone was plugged in, it said "Unable to charge. Use the original charger."
The odd thing is it actually charges a little in between the messages popping up, so it makes no sense...it's an obvious contradiction. lol I did a reboot but that didn't fix it. I'm using the oem charger.
This morning it happened a few more times but after unplugging and plugging back in quite a few times, it seems to have stopped - it appears to be charging normally (for now), but I'm still concerned!
Any suggestions/ideas?
Click to expand...
Click to collapse
I've seen it happen now and then on my phone. Usually it just means the charger isn't very well suited. This happened when I was using the charger for an MSI Tablet that my wife uses and keeps plugged in in the living room. It does charge very very slowly.
On another note, I actually had the phone tell me last night while I was outside that the battery was too cold and that it couldn't charge while hooked up to my external battery pack.....now THAT was funny.
Were you using the original charger the whole time? If so your USB port might be going bad?? I had to replace mine on my Galaxy Nexus which was a Samsung.
Big Cam said:
Were you using the original charger the whole time? If so your USB port might be going bad?? I had to replace mine on my Galaxy Nexus which was a Samsung.
Click to expand...
Click to collapse
Hey, yeah the same charger the whole time. This is very odd because now it's not doing it anymore. I just got the phone a few months ago so I can't imagine it's the USB port...that would be ridiculous!
siciliano777 said:
Hey, yeah the same charger the whole time. This is very odd because now it's not doing it anymore. I just got the phone a few months ago so I can't imagine it's the USB port...that would be ridiculous!
Click to expand...
Click to collapse
Hey buddy I have the same issue. I am not sure if it is the USB 3.0 High Speed port. But what I did was use a stand micro USB cable with the original charger and it works. I am going to ask for a warranty exchange here shortly. But I suggest you try that.
siciliano777 said:
Hey, yeah the same charger the whole time. This is very odd because now it's not doing it anymore. I just got the phone a few months ago so I can't imagine it's the USB port...that would be ridiculous!
Click to expand...
Click to collapse
True, that would be odd. I got mine just a week or so ago and it charges fine with the original 3.0 charger and my old 2.0 ones from my galaxy nexus. I'd just keep an eye on it and if it keeps happening, it may be worth getting a warranty replacement.
drozek said:
Hey buddy I have the same issue. I am not sure if it is the USB 3.0 High Speed port. But what I did was use a stand micro USB cable with the original charger and it works. I am going to ask for a warranty exchange here shortly. But I suggest you try that.
Click to expand...
Click to collapse
Hey man, it's funny that you say that because if it continued to not work that was the next thing I was gonna try (standard usb cable) thanks for letting me know I'm not alone here! It's kind of ridiculous that a two month old phone would have these sort of issues, especially at this price range...it's pretty much inexcusable.
If it continues to happen I'll be trying for the warranty exchange as well!
Thanks!
siciliano777 said:
out of nowhere while the phone was plugged in, it said "Unable to charge. Use the original charger."
I did a reboot but that didn't fix it. I'm using the oem charger.
Any suggestions/ideas?
Click to expand...
Click to collapse
I'm having a severe case of this issue on my Note3.
No matter what charger cable I use (including 3.0 OEM), w an OEM base or not, no cable will charge and always gives me the "Use original charger" statement. The only way to currentlly power my device is via Qi Wireless or swap batteries.
I'm not sure what may have caused this.
The only big difference with my usage is I recently bought Anker batteries for swapping the OEM battery. But I've put my OEM back in and Im still getting this issue.
Dont kno if there's any relation but LG Qi Pad use to charge through the Seidio Dilex just fine, but now I have to take the case off. Qi Wireless charging still works fine on my Lugulake with the Dilex on though. Difference between then and now is I added a Skinomi on my back cover (excessive, i kno, for those occasional days when I want to go bare).
EDIT
my PC doesnt seem to detect my NOTE3 as a storage drive either when plugged in. Ugh, i may have a busted port. I wonder if I may have damaged it when installing my Skinomi. The adhesive requires heat to activate so I had plastic wrapped my phone and wrapped a hot towel around it to help thhe curves stick down (no it wasnt plugged in at the time)
other details, likely irrelevant, is I recently added a 64GB SDXC the device that previously didnt have external Storage.
punee said:
I'm having a severe case of this issue on my Note3.
No matter what charger cable I use (including 3.0 OEM), w an OEM base or not, no cable will charge and always gives me the "Use original charger" statement. The only way to currentlly power my device is via Qi Wireless or swap batteries.
I'm not sure what may have caused this.
The only big difference with my usage is I recently bought Anker batteries for swapping the OEM battery. But I've put my OEM back in and Im still getting this issue.
Dont kno if there's any relation but LG Qi Pad use to charge through the Seidio Dilex just fine, but now I have to take the case off. Qi Wireless charging still works fine on my Lugulake with the Dilex on though. Difference between then and now is I added a Skinomi on my back cover (excessive, i kno, for those occasional days when I want to go bare).
EDIT
my PC doesnt seem to detect my NOTE3 as a storage drive either when plugged in. Ugh, i may have a busted port. I wonder if I may have damaged it when installing my Skinomi. The adhesive requires heat to activate so I had plastic wrapped my phone and wrapped a hot towel around it to help thhe curves stick down (no it wasnt plugged in at the time)
other details, likely irrelevant, is I recently added a 64GB SDXC the device that previously didnt have external Storage.
Click to expand...
Click to collapse
I have this issue with my Note 3 as well it will charge with 2.0 but I get error message with 3.0 I called verizon first time after saying they would replace it they sent a 12" usb 2.0 cable which they charged $20 for I called back second rep stated she knew what i meant and she would sent the correct one out right away and of course remove the charge The sent a 3' usb cable with a led on it so i call back a third time and was advised they do not have usb 3.0 in stock and internal documents instruct them to transfer to Samgsung I call samsung and they rep tells me nope we don't have usb 3.0 either and that their documentation advises that they ship usb 2.0 I know this may seem petty but I paid $600 for this phone and I want to use usb 3.0 and it should be functioning oh yeah charging phone with cable with usb 2.0 that i had from my note 2 and now I see never carrier or manufacturer really care since they have my money and 2yr commitment
charging too slow , use original charger
I had this problem for some time now
it used to happen once every few weeks
now the phone doesnt charge using the original usb 3.0 cable provided with the device
I have no idea whats the problem
I plug it in and yet battery still goes down
leave it for hours and its not fully charged
and keels disconnecting
tried another cable, still the same problem
am out of the states and so, no verizon tech support
any ideas ??
wasim salman said:
I had this problem for some time now
it used to happen once every few weeks
now the phone doesnt charge using the original usb 3.0 cable provided with the device
I have no idea whats the problem
I plug it in and yet battery still goes down
leave it for hours and its not fully charged
and keels disconnecting
tried another cable, still the same problem
am out of the states and so, no verizon tech support
any ideas ??
Click to expand...
Click to collapse
Try a different USB power source (charger). They should be available worldwide.
Sent from my Note 3 via Tapatalk
hi guys,
i apologise if i am breaking any rules but i havent been able to find any solutions to this new problem that i have right now
i always plug my note 3 into the wall charger every night when i sleep, last night it just didnt charge and i woke up to 5 percent charge, i plugged the phone into my car charger and the phone just died, and then didnt charge on the car charger, i plugged it into the computer at my work it charged very very slowly, only about 17 percent i brought it back home and plugged it back into the official samsung charger and it just wouldnt charge the charge percentage would stay the same. i have it hooked upto my laptops usb 3.0 charger and it is slowly charging and i have turned it off
i dont understand how this could have happened, i didnt do anything to it didnt install any new software, didnt drop the phone or the wall charger
i got this phone hardly two months ago, the wire seems alright and the wall plug also looks fine dont know whats going on, help!
I have updated to kitkat and the phone seems to be charging but not charging invert the laptop could it be the official wire is faulty?
d3aded said:
I have updated to kitkat and the phone seems to be charging but not charging invert the laptop could it be the official wire is faulty?
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Try using a USB 2.0 cable from another charger on the official charger and charge another phone. This is to check whether your charger has issues.
It's quite hard to test if the USB 3.0 cable works or not as you may or may not have another device with USB 3.0. But if you do, try it.
If these problems still persist, you should go to Samsung warranty and claim it. This shouldn't happen, and you wouldn't want to risk having it blow up in your face during your slumber. http://www.dailymail.co.uk/sciencet...ing-angry-customer-uploads-Youtube-video.html
I rooted my note 3 stupidly I dont know if theyll replace the cuarger or cable now
d3aded said:
I rooted my note 3 stupidly I dont know if theyll replace the cuarger or cable now
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LOL they wouldn't need to check the phone to see if the charger/cable is defective sir.
The only thing they would need to check is if your phone is defective, then they will need to see that 0x1 flag you tripped, and then would ask you to go elsewhere.
Same thing has been happening to me after updating to kitkat (BTU) stock unrooted: Sometimes it won't charge until I reboot, then charges normally. I highly doubt this is a cable issue as it is a near new device..
Sent from my SM-N9005 using xda app-developers app
ibeintaris said:
Same thing has been happening to me after updating to kitkat (BTU) stock unrooted: Sometimes it won't charge until I reboot, then charges normally. I highly doubt this is a cable issue as it is a near new device..
Sent from my SM-N9005 using xda app-developers app
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i didnt update until yesterday hoping it would fix the problem, i dont get it, i havent physically abused the cable or the phone, one fine day its just not charging right, so stupid
ibeintaris said:
Same thing has been happening to me after updating to kitkat (BTU) stock unrooted: Sometimes it won't charge until I reboot, then charges normally. I highly doubt this is a cable issue as it is a near new device..
Sent from my SM-N9005 using xda app-developers app
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Wiping cache in recovery has - at least for now- solved the issue, time will tell
Sent from my SM-N9005 using xda app-developers app
Try switching the phone off and then plug it in to the various sources and see if it charges and at what speeds.
FeralFire said:
Try switching the phone off and then plug it in to the various sources and see if it charges and at what speeds.
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Okay I have some funny information. I have the official Samsung cable and wall charger and my wife's iPhone wall charger. I turned the phone off and tried charging through the wall outlet. It failed. It would give a short vibration at regular intervals as if it's trying to initialise charging but failing. The screen would also try to turn on but wouldn't. This was happening with both wall chargers. I then connected this off phone with my laptop using the same cable and it started charging. Albeit extremely slowly
d3aded said:
Okay I have some funny information. I have the official Samsung cable and wall charger and my wife's iPhone wall charger. I turned the phone off and tried charging through the wall outlet. It failed. It would give a short vibration at regular intervals as if it's trying to initialise charging but failing. The screen would also try to turn on but wouldn't. This was happening with both wall chargers. I then connected this off phone with my laptop using the same cable and it started charging. Albeit extremely slowly
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Screams defective unit to me..
Laptop USB's charge devices slowly no matter what, as the power output is much less than the wall charger.
If you can grab an extra battery and try with that, it would be your final hope.
Seems like a battery issue.
Try another one.
Hopefully that will fix it. If it doesnt, then the problem would be the motherboard and that would put you in deep water.
FeralFire said:
Seems like a battery issue.
Try another one.
Hopefully that will fix it. If it doesnt, then the problem would be the motherboard and that would put you in deep water.
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ill swap my battery with a friends but i doubt its a battery issue, i brought another wire and wall charger and it started charging fine with the samsung official cable and the new wall charger i got, then i disconnected it and now same problem again. fml
FeralFire said:
Seems like a battery issue.
Try another one.
Hopefully that will fix it. If it doesnt, then the problem would be the motherboard and that would put you in deep water.
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I hope so too feralfire I have ordered a battery from amazon under the brand name of anker. Fingers crossed it IS the dawn battery otherwise I don't know what to do with this thing
d3aded said:
I hope so too feralfire I have ordered a battery from amazon under the brand name of anker. Fingers crossed it IS the dawn battery otherwise I don't know what to do with this thing
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I had the same with mine. My phone charged unregulary, mostly only up to 70%, then stopped charging. When plugged in to my iBolt xprodock it charged sometimes, but never triggered the car-dock-mode as usual, no audio output through USB as designed., All other functions of the Phone operated fine
So I went to Samsung service center, they checked the charger and cable, all fine. Then they checked the phone and came back with "a flash module is broken", charging electronic, motherboard defect.
By the way, my phone was on stock 4.4.2 German rom, rooted, custom recovery and Knox triggered. No problem for the service center! But now they send it to Samsung, because they are not allowed to change the mainboard.
I am really curious whether Samsung repairs or will refuse warranty. I am from Germany and the phone should be covered by the warranty by law, I am optimistic, because searching the web did not show a single case of rejecting warranty here in Germany due to triggered Knox. Lets see, I keep you updated. :good:
charly-whiskey said:
I had the same with mine. My phone charged unregulary, mostly only up to 70%, then stopped charging. When plugged in to my iBolt xprodock it charged sometimes, but never triggered the car-dock-mode as usual, no audio output through USB as designed., All other functions of the Phone operated fine
So I went to Samsung service center, they checked the charger and cable, all fine. Then they checked the phone and came back with "a flash module is broken", charging electronic, motherboard defect.
By the way, my phone was on stock 4.4.2 German rom, rooted, custom recovery and Knox triggered. No problem for the service center! But now they send it to Samsung, because they are not allowed to change the mainboard.
I am really curious whether Samsung repairs or will refuse warranty. I am from Germany and the phone should be covered by the warranty by law, I am optimistic, because searching the web did not show a single case of rejecting warranty here in Germany due to triggered Knox. Lets see, I keep you updated. :good:
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Do you think I should try the service centre near me as well? Maybe get lucky? Or is there no chance
d3aded said:
Do you think I should try the service centre near me as well? Maybe get lucky? Or is there no chance
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I think so, give it a try. What bad should happen?
have you tried rebooting the phone first?
I remember when I had my s3, on rare occasions it would not charge, it would show that its charging but wouldnt charge, after a reboot all would be fine.
uf21 said:
have you tried rebooting the phone first?
I remember when I had my s3, on rare occasions it would not charge, it would show that its charging but wouldnt charge, after a reboot all would be fine.
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Rebooted many times man. Now the only decent charging I can get done is off the wall plug while the phone is off
Charly-whiskey thinking of going to the nearest centre next week fingers crossed
d3aded said:
Rebooted many times man. Now the only decent charging I can get done is off the wall plug while the phone is off
Charly-whiskey thinking of going to the nearest centre next week fingers crossed
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You should definitely go and ask. Worst case, they will refuse warranty. But at least they will confirm what the problem is.
I've had the GS7 Edge over a year now, needless to say I'm kind of dissapointed of the wear it has accumulated even though I have taken care of it like it was my baby. I recently just got a new cord from the Samsung website because the original one I had broke. When I plugged it in i ignored it because it was charging but I didn't realize it wasn't fast charging. I realized it after from 36 percent it was only 37. I checked the settings and yes the fast charging feature was enabled but not working, I do have to say that the charging port is worn and all charging cords even new wiggles just a little, but does anyone have any idea how to fix this because without fast charging my phone is dead in the water.
rzrwlf said:
I've had the GS7 Edge over a year now, needless to say I'm kind of dissapointed of the wear it has accumulated even though I have taken care of it like it was my baby. I recently just got a new cord from the Samsung website because the original one I had broke. When I plugged it in i ignored it because it was charging but I didn't realize it wasn't fast charging. I realized it after from 36 percent it was only 37. I checked the settings and yes the fast charging feature was enabled but not working, I do have to say that the charging port is worn and all charging cords even new wiggles just a little, but does anyone have any idea how to fix this because without fast charging my phone is dead in the water.
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If your port is broken you might wanna look into wireless fast charging..
Agil1ty said:
If your port is broken you might wanna look into wireless fast charging..
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It's not that it's completely broken it may just me being paranoid, just every charger I have used has a little wiggle to it I guess is natural.
I have the exact same problem with my S7, the port seems to be OK, but it never fast charges. I am really disappointed with this situation. It is pretty tough to replace charging port so it is not an option, and wireless fast charging sucks. Not a good bang for the buck IMHO.
Edit: Can you please check if your computer sees when you plug the phone in? Because mine doesn't see it, it says USB device not recognized.