Fast Charging Issue. - Samsung Galaxy S7 Edge Questions and Answers

I've had the GS7 Edge over a year now, needless to say I'm kind of dissapointed of the wear it has accumulated even though I have taken care of it like it was my baby. I recently just got a new cord from the Samsung website because the original one I had broke. When I plugged it in i ignored it because it was charging but I didn't realize it wasn't fast charging. I realized it after from 36 percent it was only 37. I checked the settings and yes the fast charging feature was enabled but not working, I do have to say that the charging port is worn and all charging cords even new wiggles just a little, but does anyone have any idea how to fix this because without fast charging my phone is dead in the water.

rzrwlf said:
I've had the GS7 Edge over a year now, needless to say I'm kind of dissapointed of the wear it has accumulated even though I have taken care of it like it was my baby. I recently just got a new cord from the Samsung website because the original one I had broke. When I plugged it in i ignored it because it was charging but I didn't realize it wasn't fast charging. I realized it after from 36 percent it was only 37. I checked the settings and yes the fast charging feature was enabled but not working, I do have to say that the charging port is worn and all charging cords even new wiggles just a little, but does anyone have any idea how to fix this because without fast charging my phone is dead in the water.
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Click to collapse
If your port is broken you might wanna look into wireless fast charging..

Agil1ty said:
If your port is broken you might wanna look into wireless fast charging..
Click to expand...
Click to collapse
It's not that it's completely broken it may just me being paranoid, just every charger I have used has a little wiggle to it I guess is natural.

I have the exact same problem with my S7, the port seems to be OK, but it never fast charges. I am really disappointed with this situation. It is pretty tough to replace charging port so it is not an option, and wireless fast charging sucks. Not a good bang for the buck IMHO.
Edit: Can you please check if your computer sees when you plug the phone in? Because mine doesn't see it, it says USB device not recognized.

Related

Loose Charger

I've had my vibrant since August and lately I've noticed the charger is extremely loose. It wiggles left and right a lot and falls off very easily, has anyone else noticed this or is it just me??
I also have it with the charger that comes with the phone, good thing is i have another OEM charger.
I had this happen to my motorola cliq. hopefully its the charger cord and not the charge port on your phone...that would suck. Try a diff cord to see if that helps you out. Not to be a downer, but it was the port on my cliq...
A very small port (like our microUSB port) with a not so small cable lends itself to experiencing excess strain if you're not careful. This is the nature of small ports and the laws of physics.
I bought my Vibrant on craigslist so I can't vouch for the OEM cable, only have blackberry branded micro USB cables, and they work fine, very snug. So try a different cable, if its still just as bad it may be your port.
I just had to buy a new charger cause I had the same issue
I had this issue after about a month I went to a local discount electronic store and got a micro usb cord for 5 bucks works great
Op, exact same thing as of 3 days ago.
It's the cable. My nexus one charger fits the Vibrant perfect, no wiggle.
s15274n said:
Op, exact same thing as of 3 days ago.
It's the cable. My nexus one charger fits the Vibrant perfect, no wiggle.
Click to expand...
Click to collapse
To be honest, tonight I woke up, my phone was lighting up telling me less than 15% left and I noticed the charger tilted downwards and didn't charge... Hmmmmm
You could go on amazon and find an external oem charger,it comes with an extra oem battery and i think it was like 30 bucks.
I never charge by phone anymore
$3 if you have the wall plug:
http://www.amazon.com/gp/aw/d/B001XXUOQI/ref=mp_s_a_1?qid=1302977850&sr=8-1
I have an old nokia micro usb charger that my brother jacked to use in his car hopefully it's not loose otherwise I'm gonna get a warranty replacement =/
wiggles left and right? Yes falls off very easily? NO
Ebay after market charger they work fine for me and very cheap
i really thought it was me i . i also notice that its not charging my phone as fast as it used to im talking about 30 min and only brings it up to 20%. and its charging while off!!
i find myself taking my moms charger a lot now a days lol
I too have had this issue. At first it was just the cable, as other MicroUSB cables had a more solid connection, but now it doesn't matter which cable I use, indicating the port in in the phone is at fault. I'm going to be asking T-Mo for a RMA because of it.

Unable to charge!

I just starting having this issue last night...out of nowhere while the phone was plugged in, it said "Unable to charge. Use the original charger."
The odd thing is it actually charges a little in between the messages popping up, so it makes no sense...it's an obvious contradiction. lol I did a reboot but that didn't fix it. I'm using the oem charger.
This morning it happened a few more times but after unplugging and plugging back in quite a few times, it seems to have stopped - it appears to be charging normally (for now), but I'm still concerned!
Any suggestions/ideas?
siciliano777 said:
I just starting having this issue last night...out of nowhere while the phone was plugged in, it said "Unable to charge. Use the original charger."
The odd thing is it actually charges a little in between the messages popping up, so it makes no sense...it's an obvious contradiction. lol I did a reboot but that didn't fix it. I'm using the oem charger.
This morning it happened a few more times but after unplugging and plugging back in quite a few times, it seems to have stopped - it appears to be charging normally (for now), but I'm still concerned!
Any suggestions/ideas?
Click to expand...
Click to collapse
I've seen it happen now and then on my phone. Usually it just means the charger isn't very well suited. This happened when I was using the charger for an MSI Tablet that my wife uses and keeps plugged in in the living room. It does charge very very slowly.
On another note, I actually had the phone tell me last night while I was outside that the battery was too cold and that it couldn't charge while hooked up to my external battery pack.....now THAT was funny.
Were you using the original charger the whole time? If so your USB port might be going bad?? I had to replace mine on my Galaxy Nexus which was a Samsung.
Big Cam said:
Were you using the original charger the whole time? If so your USB port might be going bad?? I had to replace mine on my Galaxy Nexus which was a Samsung.
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Click to collapse
Hey, yeah the same charger the whole time. This is very odd because now it's not doing it anymore. I just got the phone a few months ago so I can't imagine it's the USB port...that would be ridiculous!
siciliano777 said:
Hey, yeah the same charger the whole time. This is very odd because now it's not doing it anymore. I just got the phone a few months ago so I can't imagine it's the USB port...that would be ridiculous!
Click to expand...
Click to collapse
Hey buddy I have the same issue. I am not sure if it is the USB 3.0 High Speed port. But what I did was use a stand micro USB cable with the original charger and it works. I am going to ask for a warranty exchange here shortly. But I suggest you try that.
siciliano777 said:
Hey, yeah the same charger the whole time. This is very odd because now it's not doing it anymore. I just got the phone a few months ago so I can't imagine it's the USB port...that would be ridiculous!
Click to expand...
Click to collapse
True, that would be odd. I got mine just a week or so ago and it charges fine with the original 3.0 charger and my old 2.0 ones from my galaxy nexus. I'd just keep an eye on it and if it keeps happening, it may be worth getting a warranty replacement.
drozek said:
Hey buddy I have the same issue. I am not sure if it is the USB 3.0 High Speed port. But what I did was use a stand micro USB cable with the original charger and it works. I am going to ask for a warranty exchange here shortly. But I suggest you try that.
Click to expand...
Click to collapse
Hey man, it's funny that you say that because if it continued to not work that was the next thing I was gonna try (standard usb cable) thanks for letting me know I'm not alone here! It's kind of ridiculous that a two month old phone would have these sort of issues, especially at this price range...it's pretty much inexcusable.
If it continues to happen I'll be trying for the warranty exchange as well!
Thanks!
siciliano777 said:
out of nowhere while the phone was plugged in, it said "Unable to charge. Use the original charger."
I did a reboot but that didn't fix it. I'm using the oem charger.
Any suggestions/ideas?
Click to expand...
Click to collapse
I'm having a severe case of this issue on my Note3.
No matter what charger cable I use (including 3.0 OEM), w an OEM base or not, no cable will charge and always gives me the "Use original charger" statement. The only way to currentlly power my device is via Qi Wireless or swap batteries.
I'm not sure what may have caused this.
The only big difference with my usage is I recently bought Anker batteries for swapping the OEM battery. But I've put my OEM back in and Im still getting this issue.
Dont kno if there's any relation but LG Qi Pad use to charge through the Seidio Dilex just fine, but now I have to take the case off. Qi Wireless charging still works fine on my Lugulake with the Dilex on though. Difference between then and now is I added a Skinomi on my back cover (excessive, i kno, for those occasional days when I want to go bare).
EDIT
my PC doesnt seem to detect my NOTE3 as a storage drive either when plugged in. Ugh, i may have a busted port. I wonder if I may have damaged it when installing my Skinomi. The adhesive requires heat to activate so I had plastic wrapped my phone and wrapped a hot towel around it to help thhe curves stick down (no it wasnt plugged in at the time)
other details, likely irrelevant, is I recently added a 64GB SDXC the device that previously didnt have external Storage.
punee said:
I'm having a severe case of this issue on my Note3.
No matter what charger cable I use (including 3.0 OEM), w an OEM base or not, no cable will charge and always gives me the "Use original charger" statement. The only way to currentlly power my device is via Qi Wireless or swap batteries.
I'm not sure what may have caused this.
The only big difference with my usage is I recently bought Anker batteries for swapping the OEM battery. But I've put my OEM back in and Im still getting this issue.
Dont kno if there's any relation but LG Qi Pad use to charge through the Seidio Dilex just fine, but now I have to take the case off. Qi Wireless charging still works fine on my Lugulake with the Dilex on though. Difference between then and now is I added a Skinomi on my back cover (excessive, i kno, for those occasional days when I want to go bare).
EDIT
my PC doesnt seem to detect my NOTE3 as a storage drive either when plugged in. Ugh, i may have a busted port. I wonder if I may have damaged it when installing my Skinomi. The adhesive requires heat to activate so I had plastic wrapped my phone and wrapped a hot towel around it to help thhe curves stick down (no it wasnt plugged in at the time)
other details, likely irrelevant, is I recently added a 64GB SDXC the device that previously didnt have external Storage.
Click to expand...
Click to collapse
I have this issue with my Note 3 as well it will charge with 2.0 but I get error message with 3.0 I called verizon first time after saying they would replace it they sent a 12" usb 2.0 cable which they charged $20 for I called back second rep stated she knew what i meant and she would sent the correct one out right away and of course remove the charge The sent a 3' usb cable with a led on it so i call back a third time and was advised they do not have usb 3.0 in stock and internal documents instruct them to transfer to Samgsung I call samsung and they rep tells me nope we don't have usb 3.0 either and that their documentation advises that they ship usb 2.0 I know this may seem petty but I paid $600 for this phone and I want to use usb 3.0 and it should be functioning oh yeah charging phone with cable with usb 2.0 that i had from my note 2 and now I see never carrier or manufacturer really care since they have my money and 2yr commitment
charging too slow , use original charger
I had this problem for some time now
it used to happen once every few weeks
now the phone doesnt charge using the original usb 3.0 cable provided with the device
I have no idea whats the problem
I plug it in and yet battery still goes down
leave it for hours and its not fully charged
and keels disconnecting
tried another cable, still the same problem
am out of the states and so, no verizon tech support
any ideas ??
wasim salman said:
I had this problem for some time now
it used to happen once every few weeks
now the phone doesnt charge using the original usb 3.0 cable provided with the device
I have no idea whats the problem
I plug it in and yet battery still goes down
leave it for hours and its not fully charged
and keels disconnecting
tried another cable, still the same problem
am out of the states and so, no verizon tech support
any ideas ??
Click to expand...
Click to collapse
Try a different USB power source (charger). They should be available worldwide.
Sent from my Note 3 via Tapatalk

can plug and unplug charger repeatedly cause harm?

so I found my little sister plugging and unpluging the charger repeatedly, well she's a child I can't blame she was playing,but I can blame my stupidity for leaving my phone with her,luckily the charger wasn't connected to the wall so there was no electricity,anyway the phone charges and everything, but I can see 2 aligned marks on the rubber that covers the port,so what else might have happened? bent port?? is the port inside the phone bendable or tough?
Makes me cringe thinking about it ? if everything is still working though it's probably fine but only time will tell if the port fails. If you use wireless charger that will cut down the amount of times you have to plug it in. Before wireless charging I would use charger and ota daily on my Samsung devices and never had a port fail.
AndroiderM said:
Makes me cringe thinking about it �� if everything is still working though it's probably fine but only time will tell if the port fails. If you use wireless charger that will cut down the amount of times you have to plug it in. Before wireless charging I would use charger and ota daily on my Samsung devices and never had a port fail.
Click to expand...
Click to collapse
thank you, well after this accident I will definitely get a wireless charger, but I have a question what do mean by 'time will tell if the port fails' I mean if it got damaged the phone wouldn't charge at all right? another question if any thing bad happened to the port would there be any possibility that It still charges however affect battery life cause it to drain fast for an example?
Just saying port couldve got minimal damage and a problem could arise downdown the road. Ex something bent that event breaks after multiple uses. I highly doubt this will happen just an example. All newer phones have safeguards overcharging, undervolting, etc so all you internals are fine especially with the charger being unplugged from the wall. Don't over think it if the phone starts acting up find an excuse to get a warranty replacement
AndroiderM said:
Just saying port couldve got minimal damage and a problem could arise downdown the road. Ex something bent that event breaks after multiple uses. I highly doubt this will happen just an example. All newer phones have safeguards overcharging, undervolting, etc so all you internals are fine especially with the charger being unplugged from the wall. Don't over think it if the phone starts acting up find an excuse to get a warranty replacement
Click to expand...
Click to collapse
OK I got it, unfortunately I can't get a replacement as the 14 days are over but I hope that no harm was done, thank you.

Note 7 Shipments Halted

http://www.wsj.com/articles/samsung...shipments-for-more-quality-testing-1472647803
Sorry if you can't read it
Those damn cheap microusb to usb-c connectors and cheap large voltage chargers .. sheesh. I've had no trouble with mine but then again I have quality chargers and cables I bought for my 6P. My Note 7 doesn't even get warm when charging .. at least nothing noticeable.
Turn off fast charging in settings, problem solved.
-BoneZ- said:
Turn off fast charging in settings, problem solved.
Click to expand...
Click to collapse
Fast charging? As I understand it - and I could be wrong - the problem isn't fast charging. it's people using unapproved USB-C cables and or chargers.
Seems to be a problem with the international models.
dkb218 said:
Fast charging? As I understand it - and I could be wrong - the problem isn't fast charging. it's people using unapproved USB-C cables and or chargers.
Click to expand...
Click to collapse
It's not that it's unapproved. It's that they are using cheap cables and chargers. We went through this crap with the OnePlus3 and Nexus 6P. Cheap chargers and cables can do damage.
Well, from the looks of it. Even Anker who is pretty reliable issued a recall for almost all their usb-c cables.
dkb218 said:
Fast charging? As I understand it - and I could be wrong - the problem isn't fast charging. it's people using unapproved USB-C cables and or chargers.
Click to expand...
Click to collapse
You're probably right. My Note 7 gets pretty warm when using fast-charge. And batteries don't like heat. So, since I don't really need fast-charge when I charge my phone most of the time, I turned it off. Phone no longer gets warm when charging.
Besides, batteries will last longer without excessive fast-charging.
dkb218 said:
Fast charging? As I understand it - and I could be wrong - the problem isn't fast charging. it's people using unapproved USB-C cables and or chargers.
Click to expand...
Click to collapse
twe90kid said:
Well, from the looks of it. Even Anker who is pretty reliable issued a recall for almost all their usb-c cables.
Click to expand...
Click to collapse
I use these with my Note 7 and Nexus 6P. Unless I just got lucky and got 6 good cables .. I use them everywhere .. work, car (Android Auto) and home .. then these are good. I highly doubt a USB-C cable that works brilliantly with the Nexus 6P would fry the Note 7. I've had mine for 12 days and when I hook the Note 7 up in my truck for AA it's charging as well and it never gets much warmer than if it were on the wireless Samsung charger.
https://www.amazon.com/gp/product/B00YQFMWK6/ref=oh_aui_search_detailpage?ie=UTF8&psc=1
---------- Post added at 01:40 PM ---------- Previous post was at 01:36 PM ----------
-BoneZ- said:
You're probably right. My Note 7 gets pretty warm when using fast-charge. And batteries don't like heat. So, since I don't really need fast-charge when I charge my phone most of the time, I turned it off. Phone no longer gets warm when charging.
Besides, batteries will last longer without excessive fast-charging.
Click to expand...
Click to collapse
Maybe something is wrong with yours. My Note 7 has been sitting on the Samsung wireless charger on my desk at 100% for the last hour. Since all this has made me paranoid .. I pick it up every so often and touch it to my face. It's not even lukewarm. I don't think fast charging is the issue with this. The guy in China who reported this which later was picked up on Reddit .. his cable was just some black microusb cable with a while adapter on it and no further info. If the cable was a piece of crap and he was using a cheap wall charger .. Samsung adapter or not I think this was the cause of the boom. I could be wrong but I don't think so. Like said about .. the usb-c cable/charger subject was discussed to death about the OnePlus3 and Nexus 6P (Macbook as well) .. and it's always the same thing. Don't use cheap junk. :good:
just be careful what ur using
http://www.slashgear.com/anker-recalls-refunds-usb-c-cable-over-faulty-implementation-28453688/
aergern said:
Maybe something is wrong with yours. My Note 7 has been sitting on the Samsung wireless charger on my desk at 100% for the last hour. Since all this has made me paranoid .. I pick it up every so often and touch it to my face. It's not even lukewarm.
Click to expand...
Click to collapse
If your phone is at 100%, then it's not charging. Therefore, it won't be warm. When the battery gets low, 30-40% and it's on fast-charge, it gets very warm. I don't know about the wireless charger, but it's warm with the cable. Either way, I disabled fast-charge and no more warmth.
Are we far away from FW update limiting charge current? I turned off fast charging due to phone getting hot, which is not healthy for batteries, especially if those are hard to replace and I charge overnight anyway, but on some occasion I could be in rush to charge and fast charging is the solution and I want fast charge as option, but if things go like that, the easiest fix for Samsung would be to eliminate fast charge for now.
All phones should get warm while fast charging. S7 Edge did the same thing, so did the nexus 6p.
I charge mine with fast charging every single time.
i use quick charge no problems here
Sent from my SM-N930T using Tapatalk
It could be they are using these cable that's being recall?
http://lifehacker.com/some-anker-usb-c-cables-are-getting-recalled-for-a-hard-1785887067
Some Anker USB C cable sold at Amazon last month could blow you note 7 up.
Guys please check if you have these Anker cable and return it back to manufacture.
http://lifehacker.com/some-anker-usb-c-cables-are-getting-recalled-for-a-hard-1785887067
If that cable delivers 20 volts designed for PC, to the phone designed for 9v max, that would double the amperage and quadruple total power drawn, I can easily see how that could burn the whole phone to crisp.
Going back to fast charge on N7, I'm sure it's well designed and the heat well within specs (it's even mentioned in manual), but the fact remains that higher operating temp of battery, the lower (slightly) life span of the battery. With battery sealed inside and rather difficult to replace I want to prolong it's life to maximum and if I charge overnight, which I do often, don't care if it even takes 6hrs. BTW if the faulty cable is the real culprit, it's a very good news and shipping of N7 should resume soon. It would be shame if such a good phone got bad reputation undeserved.
http://www.androidauthority.com/reports-samsung-considering-note-7-recall-battery-pack-blame-714126/
The latest...
-BoneZ- said:
You're probably right. My Note 7 gets pretty warm when using fast-charge. And batteries don't like heat. So, since I don't really need fast-charge when I charge my phone most of the time, I turned it off. Phone no longer gets warm when charging.
Besides, batteries will last longer without excessive fast-charging.
Click to expand...
Click to collapse
ian1 said:
http://www.androidauthority.com/reports-samsung-considering-note-7-recall-battery-pack-blame-714126/
The latest...
Click to expand...
Click to collapse
Actually, it's not. It was reported on quite a few sites that Samsung sourced the battery packs locally for it's variations. So the South Korean company that made the battery packs for the South Korean release is the one that is possibly the cause of all this hoopla. The few handsets out of the millions produced that have had issues with these crap cables and chargers have been in South Korea. None of the EU/NorthAm phones have been reported to have had this happen at all. Maybe unnamed sources that aren't Samsung themselves should be taken with a grain of salt. Maybe we should wait for an official statement from Samsung before running in circles and screaming the sky is falling. It's a thought.
I'm not saying it couldn't be a massive, global recall but based on the 30+ articles I've read .. most of which messaged to me by my iPhone owning friends .. this seems like a bad batch in South Korea. I had a gasket issue on my motorcycle that was part of a recall .. will I stop buying that brand because of it. No. And before you start talking about fire and explosions .. oil spewing out of a gasket onto a tire while doing 70mph ... same thing.
-BoneZ- said:
Turn off fast charging in settings, problem solved.
Click to expand...
Click to collapse
oh yeah? turn off a key feature of the phone, and problem solved?
if the camera was faulty, would you simply not use it, and be okay with it?
the iris scanner, if it didn't work, would you just disable it?

Toasted my Battery Port

Amazingly I accidentally toasted my phone's battery charging port while sleeping. (My face mask fell on the device and the phone got wet from it)
I can't find any good source for charging port only and looks like my only option is to get the whole motherboard which is very pricey. Any one have a better suggestion for my issue?
I can't charge the phone anymore -last time I tried there was a stench of burning electronic, it will charge for a bit then stop charging inevitably.
I can't use it as tether or USB device to get my files.
I'm using my battery pack to remedy this issue.
HimeStlkr said:
Amazingly I accidentally toasted my phone's battery charging port while sleeping. (My face mask fell on the device and the phone got wet from it)
I can't find any good source for charging port only and looks like my only option is to get the whole motherboard which is very pricey. Any one have a better suggestion for my issue?
I can't charge the phone anymore -last time I tried there was a stench of burning electronic, it will charge for a bit then stop charging inevitably.
I can't use it as tether or USB device to get my files.
I'm using my battery pack to remedy this issue.
Click to expand...
Click to collapse
I have a solution, although it may not be ideal. But you can buy an external battery wall charger. Then you can swap between two batteries.
Link: https://www.ebay.com/itm/New-Univer...514314?hash=item33c1c91a8a:g:cUkAAOSwLmlbNdh2
HimeStlkr said:
Amazingly I accidentally toasted my phone's battery charging port while sleeping. (My face mask fell on the device and the phone got wet from it)
I can't find any good source for charging port only and looks like my only option is to get the whole motherboard which is very pricey. Any one have a better suggestion for my issue?
I can't charge the phone anymore -last time I tried there was a stench of burning electronic, it will charge for a bit then stop charging inevitably.
I can't use it as tether or USB device to get my files.
I'm using my battery pack to remedy this issue.
Click to expand...
Click to collapse
u can get the charging port on eBay. then give it to a phone technician to help u change it. it's at most $5 on ebay
HimeStlkr said:
Amazingly I accidentally toasted my phone's battery charging port while sleeping. (My face mask fell on the device and the phone got wet from it)
I can't find any good source for charging port only and looks like my only option is to get the whole motherboard which is very pricey. Any one have a better suggestion for my issue?
I can't charge the phone anymore -last time I tried there was a stench of burning electronic, it will charge for a bit then stop charging inevitably.
I can't use it as tether or USB device to get my files.
I'm using my battery pack to remedy this issue.
Click to expand...
Click to collapse
Look for a qi back charger that can be used to charge it wirelessly?
princedede said:
u can get the charging port on eBay. then give it to a phone technician to help u change it. it's at most $5 on ebay
Click to expand...
Click to collapse
The shipping free for ebay hurts.
My current setup is interchanging 2 batteries and charging them on my battery pack
As per the wireless charging -- I was hoping I could still use my device as tether or as usb drive </3
Alibaba0101 said:
Look for a qi back charger that can be used to charge it wirelessly?
Click to expand...
Click to collapse
Won't work with a metal back
The reason the port is not available separately is because it's soldered to the main board, not easy to replace unlike the headphone jack, loudspeaker, screen, and vibration motor

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