weird charging problem - Galaxy Note 3 Q&A, Help & Troubleshooting

hi guys,
i apologise if i am breaking any rules but i havent been able to find any solutions to this new problem that i have right now
i always plug my note 3 into the wall charger every night when i sleep, last night it just didnt charge and i woke up to 5 percent charge, i plugged the phone into my car charger and the phone just died, and then didnt charge on the car charger, i plugged it into the computer at my work it charged very very slowly, only about 17 percent i brought it back home and plugged it back into the official samsung charger and it just wouldnt charge the charge percentage would stay the same. i have it hooked upto my laptops usb 3.0 charger and it is slowly charging and i have turned it off
i dont understand how this could have happened, i didnt do anything to it didnt install any new software, didnt drop the phone or the wall charger
i got this phone hardly two months ago, the wire seems alright and the wall plug also looks fine dont know whats going on, help!

I have updated to kitkat and the phone seems to be charging but not charging invert the laptop could it be the official wire is faulty?

d3aded said:
I have updated to kitkat and the phone seems to be charging but not charging invert the laptop could it be the official wire is faulty?
Click to expand...
Click to collapse
Try using a USB 2.0 cable from another charger on the official charger and charge another phone. This is to check whether your charger has issues.
It's quite hard to test if the USB 3.0 cable works or not as you may or may not have another device with USB 3.0. But if you do, try it.
If these problems still persist, you should go to Samsung warranty and claim it. This shouldn't happen, and you wouldn't want to risk having it blow up in your face during your slumber. http://www.dailymail.co.uk/sciencet...ing-angry-customer-uploads-Youtube-video.html

I rooted my note 3 stupidly I dont know if theyll replace the cuarger or cable now

d3aded said:
I rooted my note 3 stupidly I dont know if theyll replace the cuarger or cable now
Click to expand...
Click to collapse
LOL they wouldn't need to check the phone to see if the charger/cable is defective sir.
The only thing they would need to check is if your phone is defective, then they will need to see that 0x1 flag you tripped, and then would ask you to go elsewhere.

Same thing has been happening to me after updating to kitkat (BTU) stock unrooted: Sometimes it won't charge until I reboot, then charges normally. I highly doubt this is a cable issue as it is a near new device..
Sent from my SM-N9005 using xda app-developers app

ibeintaris said:
Same thing has been happening to me after updating to kitkat (BTU) stock unrooted: Sometimes it won't charge until I reboot, then charges normally. I highly doubt this is a cable issue as it is a near new device..
Sent from my SM-N9005 using xda app-developers app
Click to expand...
Click to collapse
i didnt update until yesterday hoping it would fix the problem, i dont get it, i havent physically abused the cable or the phone, one fine day its just not charging right, so stupid

ibeintaris said:
Same thing has been happening to me after updating to kitkat (BTU) stock unrooted: Sometimes it won't charge until I reboot, then charges normally. I highly doubt this is a cable issue as it is a near new device..
Sent from my SM-N9005 using xda app-developers app
Click to expand...
Click to collapse
Wiping cache in recovery has - at least for now- solved the issue, time will tell
Sent from my SM-N9005 using xda app-developers app

Try switching the phone off and then plug it in to the various sources and see if it charges and at what speeds.

FeralFire said:
Try switching the phone off and then plug it in to the various sources and see if it charges and at what speeds.
Click to expand...
Click to collapse
Okay I have some funny information. I have the official Samsung cable and wall charger and my wife's iPhone wall charger. I turned the phone off and tried charging through the wall outlet. It failed. It would give a short vibration at regular intervals as if it's trying to initialise charging but failing. The screen would also try to turn on but wouldn't. This was happening with both wall chargers. I then connected this off phone with my laptop using the same cable and it started charging. Albeit extremely slowly

d3aded said:
Okay I have some funny information. I have the official Samsung cable and wall charger and my wife's iPhone wall charger. I turned the phone off and tried charging through the wall outlet. It failed. It would give a short vibration at regular intervals as if it's trying to initialise charging but failing. The screen would also try to turn on but wouldn't. This was happening with both wall chargers. I then connected this off phone with my laptop using the same cable and it started charging. Albeit extremely slowly
Click to expand...
Click to collapse
Screams defective unit to me..
Laptop USB's charge devices slowly no matter what, as the power output is much less than the wall charger.
If you can grab an extra battery and try with that, it would be your final hope.

Seems like a battery issue.
Try another one.
Hopefully that will fix it. If it doesnt, then the problem would be the motherboard and that would put you in deep water.

FeralFire said:
Seems like a battery issue.
Try another one.
Hopefully that will fix it. If it doesnt, then the problem would be the motherboard and that would put you in deep water.
Click to expand...
Click to collapse
ill swap my battery with a friends but i doubt its a battery issue, i brought another wire and wall charger and it started charging fine with the samsung official cable and the new wall charger i got, then i disconnected it and now same problem again. fml

FeralFire said:
Seems like a battery issue.
Try another one.
Hopefully that will fix it. If it doesnt, then the problem would be the motherboard and that would put you in deep water.
Click to expand...
Click to collapse
I hope so too feralfire I have ordered a battery from amazon under the brand name of anker. Fingers crossed it IS the dawn battery otherwise I don't know what to do with this thing

d3aded said:
I hope so too feralfire I have ordered a battery from amazon under the brand name of anker. Fingers crossed it IS the dawn battery otherwise I don't know what to do with this thing
Click to expand...
Click to collapse
I had the same with mine. My phone charged unregulary, mostly only up to 70%, then stopped charging. When plugged in to my iBolt xprodock it charged sometimes, but never triggered the car-dock-mode as usual, no audio output through USB as designed., All other functions of the Phone operated fine
So I went to Samsung service center, they checked the charger and cable, all fine. Then they checked the phone and came back with "a flash module is broken", charging electronic, motherboard defect.
By the way, my phone was on stock 4.4.2 German rom, rooted, custom recovery and Knox triggered. No problem for the service center! But now they send it to Samsung, because they are not allowed to change the mainboard.
I am really curious whether Samsung repairs or will refuse warranty. I am from Germany and the phone should be covered by the warranty by law, I am optimistic, because searching the web did not show a single case of rejecting warranty here in Germany due to triggered Knox. Lets see, I keep you updated. :good:

charly-whiskey said:
I had the same with mine. My phone charged unregulary, mostly only up to 70%, then stopped charging. When plugged in to my iBolt xprodock it charged sometimes, but never triggered the car-dock-mode as usual, no audio output through USB as designed., All other functions of the Phone operated fine
So I went to Samsung service center, they checked the charger and cable, all fine. Then they checked the phone and came back with "a flash module is broken", charging electronic, motherboard defect.
By the way, my phone was on stock 4.4.2 German rom, rooted, custom recovery and Knox triggered. No problem for the service center! But now they send it to Samsung, because they are not allowed to change the mainboard.
I am really curious whether Samsung repairs or will refuse warranty. I am from Germany and the phone should be covered by the warranty by law, I am optimistic, because searching the web did not show a single case of rejecting warranty here in Germany due to triggered Knox. Lets see, I keep you updated. :good:
Click to expand...
Click to collapse
Do you think I should try the service centre near me as well? Maybe get lucky? Or is there no chance

d3aded said:
Do you think I should try the service centre near me as well? Maybe get lucky? Or is there no chance
Click to expand...
Click to collapse
I think so, give it a try. What bad should happen?

have you tried rebooting the phone first?
I remember when I had my s3, on rare occasions it would not charge, it would show that its charging but wouldnt charge, after a reboot all would be fine.

uf21 said:
have you tried rebooting the phone first?
I remember when I had my s3, on rare occasions it would not charge, it would show that its charging but wouldnt charge, after a reboot all would be fine.
Click to expand...
Click to collapse
Rebooted many times man. Now the only decent charging I can get done is off the wall plug while the phone is off
Charly-whiskey thinking of going to the nearest centre next week fingers crossed

d3aded said:
Rebooted many times man. Now the only decent charging I can get done is off the wall plug while the phone is off
Charly-whiskey thinking of going to the nearest centre next week fingers crossed
Click to expand...
Click to collapse
You should definitely go and ask. Worst case, they will refuse warranty. But at least they will confirm what the problem is.

Related

Screen fails when charging!

why when you plug the phone up to charge the touchscreen goes nuts can this be fixed with a software update?
edit:wrong section please move
you are using a different charger from the one recieved from the phone or you are using some old and faulty usb port from a computer.. These problems are reported in the Apps and themes section actually the wrong place 2
l2p
Im using a cord I was provided with
Sounds like either your cord or your phone has a problem. I'd exchange them while you can.
ok it does not do this when I plug it into my room or my other PC so why does this happen when I plug it in my living room or in my laptop! Ive about had it. I hope this is fixed with a software update
Darrien13 said:
ok it does not do this when I plug it into my room or my other PC so why does this happen when I plug it in my living room or in my laptop! Ive about had it. I hope this is fixed with a software update
Click to expand...
Click to collapse
There's no problem with your phone, software or hardware. The problem you are experiencing is from the usb port not providing correct voltage that the phone need. Use the cord with the provided wall charger will not give you this problem.
Same thing happened to all 4 of my touch screen phones when used with some third party chargers or low voltage usb ports.
BruceCLin said:
There's no problem with your phone, software or hardware. The problem you are experiencing is from the usb port not providing correct voltage that the phone need. Use the cord with the provided wall charger will not give you this problem.
Same thing happened to all 4 of my touch screen phones when used with some third party chargers or low voltage usb ports.
Click to expand...
Click to collapse
I am using the charger I was provided with just the USB from my old nexus s
Darrien13 said:
I am using the charger I was provided with just the USB from my old nexus s
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Click to collapse
That's pretty strange. It sounds like the circuit in your living room has more noise in the power, but usually a DC charger should reduce that enough.
BruceCLin said:
That's pretty strange. It sounds like the circuit in your living room has more noise in the power, but usually a DC charger should reduce that enough.
Click to expand...
Click to collapse
DC charger?
I plugged in an eBay cheapo charger and screen's touch goes all wonky on me too.
no software can fix what is clearly a voltage issue coming from either your charger or the source that your charger is plugged into. Had the same issue last night on a walmart charger but when I use the provided usb cable in a decent usb port or the wall charger provided by samsung, the problem goes away. I would steer clear of using the problematic charger/usb cable/wall outlet to prevent possible long term damage to your device.
generalagony said:
no software can fix what is clearly a voltage issue coming from either your charger or the source that your charger is plugged into. Had the same issue last night on a walmart charger but when I use the provided usb cable in a decent usb port or the wall charger provided by samsung, the problem goes away. I would steer clear of using the problematic charger/usb cable/wall outlet to prevent possible long term damage to your device.
Click to expand...
Click to collapse
I noticed it happens when I have two plugs in my wall. So this is my outlet? How am I suppose to charge my device then? I REALLY want this device and do not wan't to return it because of the power issue. This didn't happen to my G1, im guessing because it used up less power?
Same thing happened to me so i took it back to BB and exchanged it. Its the phone. Go ahead and exchange it.
varungandhi said:
Same thing happened to me so i took it back to BB and exchanged it. Its the phone. Go ahead and exchange it.
Click to expand...
Click to collapse
no it's no this is my 2nd device like this its my wall or charger's I get
I have this problem came with my current touch screen and my previous blackberry storm.. I used a cheap charger and I have this problem, or even if I use my wife's Nokia also like this.. what I do is pull off the battery and reinsert and your problem will gone.. alternatively, use back the original charger.. or your case, avoid using the socket which gives u the problem like your living room..
Sent from my Nexus One using XDA App
I am using the original charger
are you using your computer to charge the phone or is it plugged into the wall. i know a few people had the same problem when a computer was being used to charge the phone.
Im using a computer.
Darrien13 said:
Im using a computer.
Click to expand...
Click to collapse
if you're using your computer, it'll keep happening. just to be on the safe side - exchange the device.
varungandhi said:
if you're using your computer, it'll keep happening. just to be on the safe side - exchange the device.
Click to expand...
Click to collapse
This does not happen when I plug it into my pc can you explain that? Also I'm not going through the hassle of returning the phone again just to have the same problem occur because it is not my phone.

Nexus 4 official wireless charger issues

I just got my charger yesterday and it doesn't seem to charge properly. I put it on and it'll charge maybe 10% then stop. Take it off and put it back on the charger and it won't start charging unless I unplug the cable from the back of the orb and plug it back in. This is very inconvenient and I'm wondering if the orb just sucks or is it just mine? Please give me input if you have the official wireless charging orb.
Also I've only tried on the 2 latest releases of Paranoid android rom with their kernel as well as Faux latest one. Gonna flash something closer to stock and let it run over night and see what happens
3 pages back overnight! nuts. plus no help so up!
dan.kels.r said:
3 pages back overnight! nuts. plus no help so up!
Click to expand...
Click to collapse
Forget it. Just use the standard usb cable to charge. It's a waste of $70. It's a nice accessory to have but what the heck.
Can't do it lol. Love the concept. Am I really the only one having that problem?
Sent from my Nexus 4 using XDA Premium HD app
I dont have this issue, knock on wood. Mine charges to 99%, then slowly to 100% and then stops the LED, I turn the screen on to see the % and its charging again.
I am not sure how the LED's are displayed, does the LED off mean its done charging and is on battery now?
In either case, Once I see its at 100% and the LED is off, i remove it from the orb, it soon drops to 99%, 98% but stabilizes.
Ya I don't have that issue , mine charges to 100 then stops drops down to 98 then starts charging agn to 100... If I was u I would install factory IMG get it 100% stock and see what happens if u get same results , ID send in for warranty , i like the orb but hate how its not recognized as a charging dock, Romanbb ( aokp) is writing code to change this tho
I THINK ! Franco kernel causes a extra wake lock but not sure actually testing now with stock kernel will test Franco agn tomorrow. only issue I'm having but it works either way
Thanks for the input guys. Gonna go to stock and see what happens
Sent from my Nexus 10 using XDA Premium HD app
Rule #1: Go back to stock.
Rule# 2: RMA it.
Ive had no issues with two phones and 3 of these chargers (one nekkid, another in a case) but everything about my setup is bone-stock.
dan.kels.r said:
Thanks for the input guys. Gonna go to stock and see what happens
Sent from my Nexus 10 using XDA Premium HD app
Click to expand...
Click to collapse
I had the same issue until some bright person told me that the wall plug was a different ampage than the wall plug that came with the N4. 1.2 amps as opposed to 1.8. This made the difference to the problem you are having for me. What are you using in the socket?
Unfortunately the problem I am having now with this Orb (and another Qi wireless charger that I purchased as I thought the Orb was faulty) is that the N4 will turn off n the middle of the night. Not good when you are relying on the alarm clock!!!
In using the cable and plug that orb came with. Which are you using? The cable and plug that the phone came with? And that's fixed your issue except for the turning off?
Northover said:
I had the same issue until some bright person told me that the wall plug was a different ampage than the wall plug that came with the N4. 1.2 amps as opposed to 1.8. This made the difference to the problem you are having for me. What are you using in the socket?
Unfortunately the problem I am having now with this Orb (and another Qi wireless charger that I purchased as I thought the Orb was faulty) is that the N4 will turn off n the middle of the night. Not good when you are relying on the alarm clock!!!
Click to expand...
Click to collapse
Sent from my Nexus 4 using XDA Premium HD app
I'm using the Energizer Qi and have no charging problems.
dan.kels.r said:
I just got my charger yesterday and it doesn't seem to charge properly. I put it on and it'll charge maybe 10% then stop. Take it off and put it back on the charger and it won't start charging unless I unplug the cable from the back of the orb and plug it back in. This is very inconvenient and I'm wondering if the orb just sucks or is it just mine? Please give me input if you have the official wireless charging orb.
Also I've only tried on the 2 latest releases of Paranoid android rom with their kernel as well as Faux latest one. Gonna flash something closer to stock and let it run over night and see what happens
Click to expand...
Click to collapse
I had the SAME exact thing happen! One day I thought, hey, let's switch the charging puck and see if it helps, sure enough it did, and I haven't had the problem since. So, try another puck, the one included with the Orb could be defective, like mine was.
californiarailroader said:
I had the SAME exact thing happen! One day I thought, hey, let's switch the charging puck and see if it helps, sure enough it did, and I haven't had the problem since. So, try another puck, the one included with the Orb could be defective, like mine was.
Click to expand...
Click to collapse
Same thing happened to me recently. It was working, but now mine will charge about 10% and then stop. The only way to get it working again is to reset the power on it either by unplugging the plug or the usb cable. By charging puck, you mean the black plug that connects to the outlet and the other end of the usb cable?
yokuyuki said:
By charging puck, do you mean the black plug that connects to the outlet and the other end of the usb cable?
Click to expand...
Click to collapse
Yeah, you probably have several lying around too, like I did, so just try one until you find one that does the trick.
californiarailroader said:
Yeah, you probably have several lying around too, like I did, so just try one until you find one that does the trick.
Click to expand...
Click to collapse
Thanks, I'll try it out. Pretty ****ty of Google to bundle a defective plug with the wireless charger. I was about to try to RMA mine.
yokuyuki said:
Thanks, I'll try it out. Pretty ****ty of Google to bundle a defective plug with the wireless charger. I was about to try to RMA mine.
Click to expand...
Click to collapse
Did it help?
Having the same issue when wireless charging suddenly stops.
Taking the phone from the charger and putting it back restores charging for a while.
The issue didn't happen earlier, but began from certain time

Unable to charge!

I just starting having this issue last night...out of nowhere while the phone was plugged in, it said "Unable to charge. Use the original charger."
The odd thing is it actually charges a little in between the messages popping up, so it makes no sense...it's an obvious contradiction. lol I did a reboot but that didn't fix it. I'm using the oem charger.
This morning it happened a few more times but after unplugging and plugging back in quite a few times, it seems to have stopped - it appears to be charging normally (for now), but I'm still concerned!
Any suggestions/ideas?
siciliano777 said:
I just starting having this issue last night...out of nowhere while the phone was plugged in, it said "Unable to charge. Use the original charger."
The odd thing is it actually charges a little in between the messages popping up, so it makes no sense...it's an obvious contradiction. lol I did a reboot but that didn't fix it. I'm using the oem charger.
This morning it happened a few more times but after unplugging and plugging back in quite a few times, it seems to have stopped - it appears to be charging normally (for now), but I'm still concerned!
Any suggestions/ideas?
Click to expand...
Click to collapse
I've seen it happen now and then on my phone. Usually it just means the charger isn't very well suited. This happened when I was using the charger for an MSI Tablet that my wife uses and keeps plugged in in the living room. It does charge very very slowly.
On another note, I actually had the phone tell me last night while I was outside that the battery was too cold and that it couldn't charge while hooked up to my external battery pack.....now THAT was funny.
Were you using the original charger the whole time? If so your USB port might be going bad?? I had to replace mine on my Galaxy Nexus which was a Samsung.
Big Cam said:
Were you using the original charger the whole time? If so your USB port might be going bad?? I had to replace mine on my Galaxy Nexus which was a Samsung.
Click to expand...
Click to collapse
Hey, yeah the same charger the whole time. This is very odd because now it's not doing it anymore. I just got the phone a few months ago so I can't imagine it's the USB port...that would be ridiculous!
siciliano777 said:
Hey, yeah the same charger the whole time. This is very odd because now it's not doing it anymore. I just got the phone a few months ago so I can't imagine it's the USB port...that would be ridiculous!
Click to expand...
Click to collapse
Hey buddy I have the same issue. I am not sure if it is the USB 3.0 High Speed port. But what I did was use a stand micro USB cable with the original charger and it works. I am going to ask for a warranty exchange here shortly. But I suggest you try that.
siciliano777 said:
Hey, yeah the same charger the whole time. This is very odd because now it's not doing it anymore. I just got the phone a few months ago so I can't imagine it's the USB port...that would be ridiculous!
Click to expand...
Click to collapse
True, that would be odd. I got mine just a week or so ago and it charges fine with the original 3.0 charger and my old 2.0 ones from my galaxy nexus. I'd just keep an eye on it and if it keeps happening, it may be worth getting a warranty replacement.
drozek said:
Hey buddy I have the same issue. I am not sure if it is the USB 3.0 High Speed port. But what I did was use a stand micro USB cable with the original charger and it works. I am going to ask for a warranty exchange here shortly. But I suggest you try that.
Click to expand...
Click to collapse
Hey man, it's funny that you say that because if it continued to not work that was the next thing I was gonna try (standard usb cable) thanks for letting me know I'm not alone here! It's kind of ridiculous that a two month old phone would have these sort of issues, especially at this price range...it's pretty much inexcusable.
If it continues to happen I'll be trying for the warranty exchange as well!
Thanks!
siciliano777 said:
out of nowhere while the phone was plugged in, it said "Unable to charge. Use the original charger."
I did a reboot but that didn't fix it. I'm using the oem charger.
Any suggestions/ideas?
Click to expand...
Click to collapse
I'm having a severe case of this issue on my Note3.
No matter what charger cable I use (including 3.0 OEM), w an OEM base or not, no cable will charge and always gives me the "Use original charger" statement. The only way to currentlly power my device is via Qi Wireless or swap batteries.
I'm not sure what may have caused this.
The only big difference with my usage is I recently bought Anker batteries for swapping the OEM battery. But I've put my OEM back in and Im still getting this issue.
Dont kno if there's any relation but LG Qi Pad use to charge through the Seidio Dilex just fine, but now I have to take the case off. Qi Wireless charging still works fine on my Lugulake with the Dilex on though. Difference between then and now is I added a Skinomi on my back cover (excessive, i kno, for those occasional days when I want to go bare).
EDIT
my PC doesnt seem to detect my NOTE3 as a storage drive either when plugged in. Ugh, i may have a busted port. I wonder if I may have damaged it when installing my Skinomi. The adhesive requires heat to activate so I had plastic wrapped my phone and wrapped a hot towel around it to help thhe curves stick down (no it wasnt plugged in at the time)
other details, likely irrelevant, is I recently added a 64GB SDXC the device that previously didnt have external Storage.
punee said:
I'm having a severe case of this issue on my Note3.
No matter what charger cable I use (including 3.0 OEM), w an OEM base or not, no cable will charge and always gives me the "Use original charger" statement. The only way to currentlly power my device is via Qi Wireless or swap batteries.
I'm not sure what may have caused this.
The only big difference with my usage is I recently bought Anker batteries for swapping the OEM battery. But I've put my OEM back in and Im still getting this issue.
Dont kno if there's any relation but LG Qi Pad use to charge through the Seidio Dilex just fine, but now I have to take the case off. Qi Wireless charging still works fine on my Lugulake with the Dilex on though. Difference between then and now is I added a Skinomi on my back cover (excessive, i kno, for those occasional days when I want to go bare).
EDIT
my PC doesnt seem to detect my NOTE3 as a storage drive either when plugged in. Ugh, i may have a busted port. I wonder if I may have damaged it when installing my Skinomi. The adhesive requires heat to activate so I had plastic wrapped my phone and wrapped a hot towel around it to help thhe curves stick down (no it wasnt plugged in at the time)
other details, likely irrelevant, is I recently added a 64GB SDXC the device that previously didnt have external Storage.
Click to expand...
Click to collapse
I have this issue with my Note 3 as well it will charge with 2.0 but I get error message with 3.0 I called verizon first time after saying they would replace it they sent a 12" usb 2.0 cable which they charged $20 for I called back second rep stated she knew what i meant and she would sent the correct one out right away and of course remove the charge The sent a 3' usb cable with a led on it so i call back a third time and was advised they do not have usb 3.0 in stock and internal documents instruct them to transfer to Samgsung I call samsung and they rep tells me nope we don't have usb 3.0 either and that their documentation advises that they ship usb 2.0 I know this may seem petty but I paid $600 for this phone and I want to use usb 3.0 and it should be functioning oh yeah charging phone with cable with usb 2.0 that i had from my note 2 and now I see never carrier or manufacturer really care since they have my money and 2yr commitment
charging too slow , use original charger
I had this problem for some time now
it used to happen once every few weeks
now the phone doesnt charge using the original usb 3.0 cable provided with the device
I have no idea whats the problem
I plug it in and yet battery still goes down
leave it for hours and its not fully charged
and keels disconnecting
tried another cable, still the same problem
am out of the states and so, no verizon tech support
any ideas ??
wasim salman said:
I had this problem for some time now
it used to happen once every few weeks
now the phone doesnt charge using the original usb 3.0 cable provided with the device
I have no idea whats the problem
I plug it in and yet battery still goes down
leave it for hours and its not fully charged
and keels disconnecting
tried another cable, still the same problem
am out of the states and so, no verizon tech support
any ideas ??
Click to expand...
Click to collapse
Try a different USB power source (charger). They should be available worldwide.
Sent from my Note 3 via Tapatalk

[Q] S4 is not charging

Hello guys
My galaxy S4 is not charging :crying:, I checked the charger and it worked on another phone, So I think the wrong is in the phone.
Oh, and sometimes it charges but after 10 or 15 minutes charging it starts to connect and disconnect continuously from the charger.
What is the solution?
Edit: The wall charger.
7mada said:
Hello guys
My galaxy S4 is not charging :crying:, I checked the charger and it worked on another phone, So I think the wrong is in the phone.
Oh, and sometimes it charges but after 10 or 15 minutes charging it starts to connect and disconnect continuously from the charger.
What is the solution?
Click to expand...
Click to collapse
Car charger or wall charger? I noticed my car charger does not plug into the phone as snug as the wall charger & have similar issues you described. However, wall charger works flawlessly.
John The Rhino said:
Car charger or wall charger? I noticed my car charger does not plug into the phone as snug as the wall charger & have similar issues you described. However, wall charger works flawlessly.
Click to expand...
Click to collapse
wall charger
Sent from my GT-I9505 using Tapatalk
7mada said:
wall charger
Sent from my GT-I9505 using Tapatalk
Click to expand...
Click to collapse
Perhaps go to At&t store & see if you have the same problem with a charger there. If so, then it could be a hardware defect which I presume is covered by warranty.
John The Rhino said:
Perhaps go to At&t store & see if you have the same problem with a charger there. If so, then it could be a hardware defect which I presume is covered by warranty.
Click to expand...
Click to collapse
Could it be a software problem?
Sent from my GT-I9505 using Tapatalk
7mada said:
Could it be a software problem?
Sent from my GT-I9505 using Tapatalk
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Click to collapse
Anything is possible but always start simple. Most likely it is the charger, start there. If you try different multiple chargers and get the same results, BINGO there's your problem. Warranty replace phone, (you're already at the At&t store) you're Golden.
John The Rhino said:
Anything is possible but always start simple. Most likely it is the charger, start there. If you try different multiple chargers and get the same results, BINGO there's your problem. Warranty replace phone, (you're already at the At&t store) you're Golden.
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It always says "Dock connected" from time to another.
7mada said:
It always says "Dock connected" from time to another.
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Yes you may be connected, but perhaps the pins are damaged, missing, dirty or don't line up to the phone port properly to charge the phone. Start with the charger first. Save yourself a lot of time & guessing.
Any other help?
Mine did the same thing. So I went down and did the next thing and got the note 3 for the taxes and monthly payments. I also ordered the USB motherboard off eBay since I've takin one apart before. Going to replace that so it will be fixed and on eBay it goes. The phones in mint condition but have to charge and swap batteries. I couldn't handle it. Believe it or not, what started it was I had charger plugged into phone and unplugged charger from wall and took phone into another room and plugged into another plug without ever unplugging from phone. When I plugged it in wall it had a small little arc and that was the last time it charged.
Sent from my SAMSUNG-SM-N900A using xda app-developers app
7mada said:
Any other help?
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There really is no other help. You gotta figure out if its your charge port or the charger.
If u can't replace with warranty there is 2 other options.
1. Buy the s4 wireless charge kit. Its like 80 bucks on eBay.
2. Get a universal battery charger and 2 spare batteries. And just swap batteries everyday.
3. Buy the charging port on Amazon or eBay and pay a electronic store to swap it out. Or do it yourself if u can handle it
Fixed mine today. Took maybe 15 min. And $7.00. To eBay it goes.
Simple as pie, just use ifixit to do it.
Sent from my SAMSUNG-SM-N900A using xda app-developers app
sandman7793 said:
Fixed mine today. Took maybe 15 min. And $7.00. To eBay it goes.
Simple as pie, just use ifixit to do it.
Sent from my SAMSUNG-SM-N900A using xda app-developers app
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I am in the same situation and have just ordered the parts. I did a sample teardown and it appears to be pretty simple to do it. I'll report back in a few days, but my USB is for sure dead as it won't read either on a PC or Mac, or charge via a car, wall, or USB cable in a computer. I bought the Samsung S4 battery charger and kit, and the old battery works in there, so I know it's not the battery. However, the battery's "water damage" sensor is now pink, so I presume that the nasty humidity in North Texas this spring has killed the USB board. At any rate, hopefully, the fix is en route.
nrhpd527 said:
I am in the same situation and have just ordered the parts. I did a sample teardown and it appears to be pretty simple to do it. I'll report back in a few days, but my USB is for sure dead as it won't read either on a PC or Mac, or charge via a car, wall, or USB cable in a computer. I bought the Samsung S4 battery charger and kit, and the old battery works in there, so I know it's not the battery. However, the battery's "water damage" sensor is now pink, so I presume that the nasty humidity in North Texas this spring has killed the USB board. At any rate, hopefully, the fix is en route.
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Well, the part and tools arrived and it was an easy replacement. The phone now charges like original. However, and this is a much larger issue, I cannot get and mobile data or any sort of non-wifi connectivity. I am thinking this board, which supposedly contains the antenna, is defective. It appears I can have EITHER network connectivity or sound, but not both. When I put the small plastic cover that also contains the speaker back on, it instantly kills my GSM connection to AT&T. With it off, I am getting a solid 4G LTE connection, and with it on, no signal at all other than wifi.
I've searched here and on the web, and the only thing I see so far is sending back the new USB board and hoping that the next one works in all areas.
Anyone have any ideas?
nrhpd527 said:
Well, the part and tools arrived and it was an easy replacement. The phone now charges like original. However, and this is a much larger issue, I cannot get and mobile data or any sort of non-wifi connectivity.
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Double check the antenna cable connections at both ends. If you still have problems, try installing your old board back and see if data/wifi works. If it does, then the new board is probably defective.
dwestall said:
Double check the antenna cable connections at both ends. If you still have problems, try installing your old board back and see if data/wifi works. If it does, then the new board is probably defective.
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The new board was defective, but they sent a replacement that worked better than the original. I also ended up finding out that the 1st replacement board had shorted the antenna cable, so I replaced that. My my son is now using the S4 with no problems. Long story short, he left his S3 on my car and it got destroyed, so I got an S5 and he got the S4...
All in all, to get back on track, this was an easy repair for anyone. I was surprised at how easy replacing just about anything other than the screen itself would be.

can plug and unplug charger repeatedly cause harm?

so I found my little sister plugging and unpluging the charger repeatedly, well she's a child I can't blame she was playing,but I can blame my stupidity for leaving my phone with her,luckily the charger wasn't connected to the wall so there was no electricity,anyway the phone charges and everything, but I can see 2 aligned marks on the rubber that covers the port,so what else might have happened? bent port?? is the port inside the phone bendable or tough?
Makes me cringe thinking about it ? if everything is still working though it's probably fine but only time will tell if the port fails. If you use wireless charger that will cut down the amount of times you have to plug it in. Before wireless charging I would use charger and ota daily on my Samsung devices and never had a port fail.
AndroiderM said:
Makes me cringe thinking about it �� if everything is still working though it's probably fine but only time will tell if the port fails. If you use wireless charger that will cut down the amount of times you have to plug it in. Before wireless charging I would use charger and ota daily on my Samsung devices and never had a port fail.
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thank you, well after this accident I will definitely get a wireless charger, but I have a question what do mean by 'time will tell if the port fails' I mean if it got damaged the phone wouldn't charge at all right? another question if any thing bad happened to the port would there be any possibility that It still charges however affect battery life cause it to drain fast for an example?
Just saying port couldve got minimal damage and a problem could arise downdown the road. Ex something bent that event breaks after multiple uses. I highly doubt this will happen just an example. All newer phones have safeguards overcharging, undervolting, etc so all you internals are fine especially with the charger being unplugged from the wall. Don't over think it if the phone starts acting up find an excuse to get a warranty replacement
AndroiderM said:
Just saying port couldve got minimal damage and a problem could arise downdown the road. Ex something bent that event breaks after multiple uses. I highly doubt this will happen just an example. All newer phones have safeguards overcharging, undervolting, etc so all you internals are fine especially with the charger being unplugged from the wall. Don't over think it if the phone starts acting up find an excuse to get a warranty replacement
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OK I got it, unfortunately I can't get a replacement as the 14 days are over but I hope that no harm was done, thank you.

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