Database Users

short circuited my note

Hi everyone,
First of all, I apologize in advance,
1. Because I know this isn't a tech support forum.
2. Because I don't contribute and help out as much as I should.
Coming here was a last resort, I don't consider myself a noob, but I'm really stuck here.
Please note that I appreciate every single response, and I will donate if anyone can give me a fix.
With that aside, let me get started
__________________________________
Okay so about a week ago, I accidentally bent my charger when it was charging my note.
It didn't charge at all that night
That morning, I blew into the charge port on my note, suspecting that dust may have been the cause.
Somehow, that helped, as my note charged fully that day, in about 2-3 hours
Then I tried charging it the next night.
It charged incredibly slowly, reaching about 70% after 10 hours charge
The next few nights were similar, but reaching no more than 40% charge after 10 hours.
It got progressively worse, it would only charge if I applied pressure to the mini-usb,
I looked around this morning, and stumbled across another guy with the same problem
(see here http://www.galaxynoteforum.net/galaxy-note-help/charging-port-issue/ )
He advised,
"Well I have figured out the issue. If you look into the charging port slot on the phone you will notice a small thin flat piece of metal which inserts into the charger. That was slanted and angled downward which would not let "ANY" charger or docking station charge correctly also causing it to drain the battery. Contacts on this piece and the phone were to close causing a minor contact draining power. I used a precision flathead screw driver and lifted the piece slightly and now works fine"
So I tried that, and it seemed to help, as the note began charging, (extremely slowly, reaching about 30%)
Then I tried pushing that "thin flat piece of metal up even further"
However, I went too far, and I couldn't fit the charger into the charge port.
So I tried pushing it back into the centre but I may have damaged one of the pins in the charge port (inside the phone)
I seen a little spark, and the note turned off.
I tried switching it on, and managed to boot to safe mode (no idea how)
So then I tried charging it, I applied pressure and managed to get it to start charging. (thank god)
This was about 30 mins ago, it looks to be holding the charge at about 20%, but it's not increasing
-----------------------------------------------------
I suspect one of the pins in the note charge port was snapped off.. although I'm not sure.. (it appears to be the one on the right)
1.Does anyone know how many pins there are on the charge port inside the note? (is it 4 or 5?)
2.What should I do?
If I broke a pin, it should not charge at all, right? (but it seems to be charging)
3. Do I need to replace the charge port, if so, how much would it cost?
4. Would I be better off getting a charging station, and charging the battery using that
5. Should I try moving the metal strip again? (inside the charge port of the note)
oops forgot to mention, when the problem started, and the note was slow-charging, an audible buzzing/humming could be heard in the wall outlet
also, I'm using my original samsung usb charger, not a generic one, and I'm charging directly into a wall outlet.
------------------------------------------------------------------
Thank you for taking the time to read this, I really appreciate it, and any advise that you do offer.
Cyber735

Here my tipp: You can go to a service center, maybe they even repair it under warranty. Or you can order a new micro usb port and replace it. Google should help you to find a seller. Depends on whether you feel comfortable enough to replace it yourself or not. Oh one more thing, I would stopp using your Note to avoid any further damage.
Sent from my Galaxy Note running ICS

there are 5 pins on the charger slot, 4 I believe are for data transfer and the 5th being the one that draws power (charges the phone)
Have you tried transferring data from PC to Phone and see how that pans out ?
Its possible to replace the USB port, Ive seen a few threads about this on XDA, A quick search should chuck out some results.
But as mentioned above, Try to claim under warranty first, if you have it, or pay the Service centre to do it if you dont feel confident enough to do it yourself.
I think I recall someone with a similar issue and it cost him / her $60 for USB replacement (convert that in to your currency)
If you have a friend with a Note or a phone that fits the Note's battery you could always charge your battery in that phone and place it into yours until you get it fixed.
IF YOU MUST charge your Note ( you could if you intend to get a new USB slot) I would suggest to charge only via USB - as in charging from your PC / Laptop / TV / PS3 etc. As this will not draw as much current as it would coming directly from the mains supply!
Good luck on getting it fixed, And please keep us posted with the results !

http://pinoutsguide.com/PortableDevices/micro_usb_pinout.shtml
check this out. It gives the pin configuration. I am no expert but hope it helps!

altae said:
Here my tipp: You can go to a service center, maybe they even repair it under warranty. Or you can order a new micro usb port and replace it. Google should help you to find a seller. Depends on whether you feel comfortable enough to replace it yourself or not. Oh one more thing, I would stopp using your Note to avoid any further damage.
Sent from my Galaxy Note running ICS
Click to expand...
Click to collapse
r
Thanks for the quick reply!
First of all, I can confirm that no pins are broken or bent, everything looks normal, it also seems to be charging better, as I centred the metal strip in the charge port.
As for warranty, well I didn't purchase any extended warranty or insurance, however, the standard warranty lasts 2 years.
Unfortunately
The Repair Warranty Exclusions are as follows: (i) Subject to the inclusions of the applicable manufacturer's warranty, a mobile that has broken down or is damaged as a result of: (a) abuse or tampering, (b) electrical damage, moisture, dampness, oxidation, corrosion or food, dirt or liquid ingress (c) accident, neglect, impact, actual or attempted theft, fire, power outages or surges, or incorrect voltage, (d) transportation or packaging (e) removable batteries or damage caused by battery leakage
Basically, the only thing that I'm covered for is "handset breakdown"
My phone is in perfect condition, and no pins are broken or bent (as discovered on closer inspection)
So do you class charging issues as "handset breakdown" or not?
I may purchase a new charger, just in case the issue is with the charger, and not the phone,
What d'ya think?

Thanks again for the quick replies azzledazzle & nipuna, I didn't notice them until now,
Yeah I'm 90% there's no damage to the pins on the charge port, and it seems to be charging now, slowly at least,
I've centered the metal strip as best as I can, (inside the charge port)
I'll leave it to charge now for a while, as I'm not sure if it's fixed or not
Then I'll try another charger if it doesn't work
If all else fails, I'll try getting it repaired under warranty
(although that's more of a last resort, as it will take a few weeks to get my phone back)
does anyone know if the standard galaxy s2 charger will work on the note?
I don't have it on me now, although I could borrow it from a friend
I know its an official samsung charger, although not sure if it's the usb or the other kind.
I'll let it charge for a while, then I'll try transferring data from the laptop, to make sure the pins are fine,
thanks for all your help everyone,

1st of all: if you go poking around in the usb port with a metal screwdriver, take out the battery first. Not only will it avoid shortcutting and maybe blow a fuse inside the phone, but it will also protect you from an exploding battery when shortcutted !

S2 charger will work
Sent from my GT-N7000 using xda premium

not charging

im down to 13%, i did a full reset.
i have it turned off currently, it shows a charger is plugged in for about 2 seconds and then that one is not plugged in. i have tried about 5 different chargers now.
anyone else have this? any ideas?
it is at&t stock. never rooted or rommed
i have removed the sim and sd-card.
could it be the battery?
i still have it turned off and plugged in. it had a quick flash of a red battery.
It's been charging for about 30 minutes turned off, powered it up, is taking a charge, just slowly. I think it's a bad battery. I work for att, I'll swap the battery out tomorrow and report if it was a bad battery or not so if others have this issue they will know what's wrong.

OK, went and got a new battery and it did not fix it.
Anyone got any ideas?
I just factory reset it as well, so to recap,
Factory reset, and new battery, 6 different chargers tried. Im assuming bad phone unfixable by me.

Are you rooted?
Sent from my SAMSUNG-SM-N900A using XDA Premium 4 mobile app

no

same problem
got the unbranded version in the Netherlands. No special stuff going on (i.e. no root or exotic cables/chargers)
had this a couple of days earlier but after removing the battery, swapping wall outlets, (several) Usb2 and usb3 cables it started charging again. I don't know what set it off to start charging again
with the phone on, it did display in the status bar that is was charging, just the battery didn't fill up. So it did recognize the fact that there was power coming through the cable
before it started charging, when the phone was turned off and i put the cable in it, the phone started vibrating with intervals and a line appeared on the screen at longer intervals.
after turning the phone off, the charging led indicator did not burn even though the charging cable was connected
since i've been able to recharge it a couple of times since, i thought it was an one-off freak incident
Just now the problem came back and i'm going through all the stupid things described above: pulling out batteries, switching chargers, blowing down the connecor in case some dust or something else was blocking the pins.
No luck so far.
suggestions are welcome

This happened to my exynos version (India ) yesterday. I remember charging through my laptop before this happened. Strangely after i reconnected it to power it would not charge though the charging icon was showing up. After sometime somehow it started charging again. This has never happened before and I am not sure what's wrong. If this continues I am done with Samsung.

Sad to say I'm having the same issue on my week old Note 3.
It charged fine for the first few days but now I've determined that I have to put slight pressure on the cable to maintain a charging state. Basically if the phone is face down, I have to press down slightly on the USB3.0 connector.
Since I've rooted and flashed I'm not too keen on taking the new phone in for service so I've ordered another cable to test.
I read on another forum that people were having problems charging with the original OEM cable but no problems with USB2.0 cables and replacement USB3.0 cables. Hope that's the case, but it seems to me that the charging port may be bad.

Mine doesn't charge at all via computer when the screen is on (it shows charging, but the charge goes down), only through wall charger...wtf is going on?

If the phone barely charges or not at all when turned on, yet it still detects a charge, there's something running that drains more power than is being supplied. Start by checking active apps.
I had this on the IC Amsterdam - Berlin when I was playing a game, it kept going down at full rate even with the charger connected (The DB has powersockets in their trains, the thing the NS is too cheap to do.). Turned out the game was still running in the background even though I had quit it.
Force-quit everything non-critical in running applications and voila, it started charging. Slowly, but it did.
Another thing that bears relevance to mention is that sometimes there's not enough charge coming through a socket, usually when there's already too many devices on a single group or the socket is limited (like in trains, campsites, planes...)
Send From My Samsung Galaxy Note 3 N9005 Using Tapatalk

im having the same problem. im startint to think its is an issue with the usb socket on the phone.
I read some where that if you let the phone go completely flat and then let the phone charge without turning it back on it (just leave it on the sceen with the battery charging icon). I've tried and this seems to help (I only did this yesterday and pluged the phone in again after some use this morning and its charging again).
But I think there is an underlying issue with the hardware sometime my phone indicates that it has connected to dock when this isn't the case, only for a second but I think with the problems charging and the issue with the false dock connection would suggest that there is something wrong with the usb port itself.
Im probably going to take mine in for repair.
mines completly stock. no root etc

mjneil.81 said:
But I think there is an underlying issue with the hardware sometime my phone indicates that it has connected to dock when this isn't the case, only for a second but I think with the problems charging and the issue with the false dock connection would suggest that there is something wrong with the usb port itself.
Click to expand...
Click to collapse
This usually happens when there are metalic particles in the USB port.
Have you tried cleaning it with a needle/toothpick? Dont forget under the USB pin.
Send From My Samsung Galaxy Note 3 N9005 Using Tapatalk

ShadowLea said:
This usually happens when there are metalic particles in the USB port.
Have you tried cleaning it with a needle/toothpick? Dont forget under the USB pin.
Send From My Samsung Galaxy Note 3 N9005 Using Tapatalk
Click to expand...
Click to collapse
Thanks, I had a close look for any sort of dirt/conductive sort of material but it seems to be clear.
I keep the phone in a case which protects the ports and keep everything as clean as possible. The phone is only a couple of weeks old so it's still quite fresh.
But i know what you mean the usb terminals are small it would only take a small bit of something to cause a problem.

mjneil.81 said:
im having the same problem. im startint to think its is an issue with the usb socket on the phone.
I read some where that if you let the phone go completely flat and then let the phone charge without turning it back on it (just leave it on the sceen with the battery charging icon). I've tried and this seems to help (I only did this yesterday and pluged the phone in again after some use this morning and its charging again).
But I think there is an underlying issue with the hardware sometime my phone indicates that it has connected to dock when this isn't the case, only for a second but I think with the problems charging and the issue with the false dock connection would suggest that there is something wrong with the usb port itself.
Im probably going to take mine in for repair.
mines completly stock. no root etc
Click to expand...
Click to collapse
ShadowLea said:
If the phone barely charges or not at all when turned on, yet it still detects a charge, there's something running that drains more power than is being supplied. Start by checking active apps.
I had this on the IC Amsterdam - Berlin when I was playing a game, it kept going down at full rate even with the charger connected (The DB has powersockets in their trains, the thing the NS is too cheap to do.). Turned out the game was still running in the background even though I had quit it.
Force-quit everything non-critical in running applications and voila, it started charging. Slowly, but it did.
Another thing that bears relevance to mention is that sometimes there's not enough charge coming through a socket, usually when there's already too many devices on a single group or the socket is limited (like in trains, campsites, planes...)
Send From My Samsung Galaxy Note 3 N9005 Using Tapatalk
Click to expand...
Click to collapse
[email protected] said:
Mine doesn't charge at all via computer when the screen is on (it shows charging, but the charge goes down), only through wall charger...wtf is going on?
Click to expand...
Click to collapse
denasqu said:
Sad to say I'm having the same issue on my week old Note 3.
It charged fine for the first few days but now I've determined that I have to put slight pressure on the cable to maintain a charging state. Basically if the phone is face down, I have to press down slightly on the USB3.0 connector.
Since I've rooted and flashed I'm not too keen on taking the new phone in for service so I've ordered another cable to test.
I read on another forum that people were having problems charging with the original OEM cable but no problems with USB2.0 cables and replacement USB3.0 cables. Hope that's the case, but it seems to me that the charging port may be bad.
Click to expand...
Click to collapse
This might sound crazy, but try this... Drop your phone from a height of about 2 feet onto probably a hard foam or soft wood or that kinda thing.. Drop it on it's back of course. Anyways, 2 Feet is a very short drop for phone to get damaged. Just try.

stanley08 said:
This might sound crazy, but try this... Drop your phone from a height of about 2 feet onto probably a hard foam or soft wood or that kinda thing.. Drop it on it's back of course. Anyways, 2 Feet is a very short drop for phone to get damaged. Just try.
Click to expand...
Click to collapse
why?

Had a similar problem recently. Phone just wouldnt hold a charger longer than around 60 minutes.
I was able to take my phone back into the store and get a replacement. It was only 2 weeks old.
Try that

is there a way you can reset the battery as you do when in root?

stanley08 said:
This might sound crazy, but try this... Drop your phone from a height of about 2 feet onto probably a hard foam or soft wood or that kinda thing.. Drop it on it's back of course. Anyways, 2 Feet is a very short drop for phone to get damaged. Just try.
Click to expand...
Click to collapse
Apart from the fact that it would take me longer to calculate how much 2 feet is than it takes for the phone to fall, I think I can speak for most people here when I say I'm rather hesitant to let a 700 euro/1200 dollar phone fall off anything.
The idea alone is rather disconcerting...
You could just as well give it a good whack with your flat palm, as the idea is to jar the wiring into place.
'Apply blunt force', One of the more classic troubleshooting approaches. No longer advisable these days, technology is ever so much more fragile than it was in the days of Nokias that could be used to commit murder by means of blunt force trauma and tv's that could electrocute you just by looking at it.
Send From My Samsung Galaxy Note 3 N9005 Using Tapatalk

mjneil.81 said:
why?
Click to expand...
Click to collapse
Because that is EXACTLY how I fixed mine!
ShadowLea said:
Apart from the fact that it would take me longer to calculate how much 2 feet is than it takes for the phone to fall, I think I can speak for most people here when I say I'm rather hesitant to let a 700 euro/1200 dollar phone fall off anything.
The idea alone is rather disconcerting...
You could just as well give it a good whack with your flat palm, as the idea is to jar the wiring into place.
'Apply blunt force', One of the more classic troubleshooting approaches. No longer advisable these days, technology is ever so much more fragile than it was in the days of Nokias that could be used to commit murder by means of blunt force trauma and tv's that could electrocute you just by looking at it.
Send From My Samsung Galaxy Note 3 N9005 Using Tapatalk
Click to expand...
Click to collapse
Mate 2 feet is like 2 notebooks high, or 1 closed laptop high. And it's not falling of something, it's likee playfully dropping ur phone. But of course! You shouldn't try it if you don't want to, ok?
And I don't know where you guys buy your phones or what the currency situation is in your countries, but I got my phone for $700 (510 euros) in my country on release day. Which includes 2 years ADH warranty and 2 years regular warranty. :victory:

stanley08 said:
Because that is EXACTLY how I fixed mine!
Mate 2 feet is like 2 notebooks high, or 1 closed laptop high. And it's not falling of something, it's likee playfully dropping ur phone. But of course! You shouldn't try it if you don't want to, ok?
And I don't know where you guys buy your phones or what the currency situation is in your countries, but I got my phone for $700 (510 euros) in my country on release day. Which includes 2 years ADH warranty and 2 years regular warranty. :victory:
Click to expand...
Click to collapse
1000USD+ is very normal for a smartphone in the EU. Long live the Euro... NOT.
The price is still 678euro in the Netherlands (which they make look less cheap by fooling everyone into thinking the price is 578, which it actually is with 100 euro cashback after you buy it... And of course they all fall for it, some even use it as arguments )...
The Note 3 was 750 Euro in the Netherlands (699 Germany where I got it) upon release day, a whopping 1400USD in the exhange ratings at that time. 'So buy it here/there/whereever and have it shipped' (I've had this discussion a thousand times with all those americans) No, there was no regionlock away or even root at that time yet.
All electronic prices are ridiculously, pointlessly high here.
Would that be a 17.3" or 15" laptop? Horizontal or vertical?
Send From My Samsung Galaxy Note 3 N9005 Using Tapatalk

ShadowLea said:
1000USD+ is very normal for a smartphone in the EU. Long live the Euro... NOT.
The price is still 678euro in the Netherlands (which they make look less cheap by fooling everyone into thinking the price is 578, which it actually is with 100 euro cashback after you buy it... And of course they all fall for it, some even use it as arguments )...
The Note 3 was 750 Euro in the Netherlands (699 Germany where I got it) upon release day, a whopping 1400USD in the exhange ratings at that time. 'So buy it here/there/whereever and have it shipped' (I've had this discussion a thousand times with all those americans) No, there was no regionlock away or even root at that time yet.
All electronic prices are ridiculously, pointlessly high here.
Would that be a 17.3" or 15" laptop? Horizontal or vertical?
Send From My Samsung Galaxy Note 3 N9005 Using Tapatalk
Click to expand...
Click to collapse
Oh well! Bad for you guys! I bought my S4 for $650, sold it $500 after 5 months of use! Then didn't hesitate in spending $700 on the Note 3
2 feet is 0.6096 meters. I said a closed laptop. Not opened. And it's not like its a sure/known fix.. I just said try...

weird charging problem

hi guys,
i apologise if i am breaking any rules but i havent been able to find any solutions to this new problem that i have right now
i always plug my note 3 into the wall charger every night when i sleep, last night it just didnt charge and i woke up to 5 percent charge, i plugged the phone into my car charger and the phone just died, and then didnt charge on the car charger, i plugged it into the computer at my work it charged very very slowly, only about 17 percent i brought it back home and plugged it back into the official samsung charger and it just wouldnt charge the charge percentage would stay the same. i have it hooked upto my laptops usb 3.0 charger and it is slowly charging and i have turned it off
i dont understand how this could have happened, i didnt do anything to it didnt install any new software, didnt drop the phone or the wall charger
i got this phone hardly two months ago, the wire seems alright and the wall plug also looks fine dont know whats going on, help!

I have updated to kitkat and the phone seems to be charging but not charging invert the laptop could it be the official wire is faulty?

d3aded said:
I have updated to kitkat and the phone seems to be charging but not charging invert the laptop could it be the official wire is faulty?
Click to expand...
Click to collapse
Try using a USB 2.0 cable from another charger on the official charger and charge another phone. This is to check whether your charger has issues.
It's quite hard to test if the USB 3.0 cable works or not as you may or may not have another device with USB 3.0. But if you do, try it.
If these problems still persist, you should go to Samsung warranty and claim it. This shouldn't happen, and you wouldn't want to risk having it blow up in your face during your slumber. http://www.dailymail.co.uk/sciencet...ing-angry-customer-uploads-Youtube-video.html

I rooted my note 3 stupidly I dont know if theyll replace the cuarger or cable now

d3aded said:
I rooted my note 3 stupidly I dont know if theyll replace the cuarger or cable now
Click to expand...
Click to collapse
LOL they wouldn't need to check the phone to see if the charger/cable is defective sir.
The only thing they would need to check is if your phone is defective, then they will need to see that 0x1 flag you tripped, and then would ask you to go elsewhere.

Same thing has been happening to me after updating to kitkat (BTU) stock unrooted: Sometimes it won't charge until I reboot, then charges normally. I highly doubt this is a cable issue as it is a near new device..
Sent from my SM-N9005 using xda app-developers app

ibeintaris said:
Same thing has been happening to me after updating to kitkat (BTU) stock unrooted: Sometimes it won't charge until I reboot, then charges normally. I highly doubt this is a cable issue as it is a near new device..
Sent from my SM-N9005 using xda app-developers app
Click to expand...
Click to collapse
i didnt update until yesterday hoping it would fix the problem, i dont get it, i havent physically abused the cable or the phone, one fine day its just not charging right, so stupid

ibeintaris said:
Same thing has been happening to me after updating to kitkat (BTU) stock unrooted: Sometimes it won't charge until I reboot, then charges normally. I highly doubt this is a cable issue as it is a near new device..
Sent from my SM-N9005 using xda app-developers app
Click to expand...
Click to collapse
Wiping cache in recovery has - at least for now- solved the issue, time will tell
Sent from my SM-N9005 using xda app-developers app

Try switching the phone off and then plug it in to the various sources and see if it charges and at what speeds.

FeralFire said:
Try switching the phone off and then plug it in to the various sources and see if it charges and at what speeds.
Click to expand...
Click to collapse
Okay I have some funny information. I have the official Samsung cable and wall charger and my wife's iPhone wall charger. I turned the phone off and tried charging through the wall outlet. It failed. It would give a short vibration at regular intervals as if it's trying to initialise charging but failing. The screen would also try to turn on but wouldn't. This was happening with both wall chargers. I then connected this off phone with my laptop using the same cable and it started charging. Albeit extremely slowly

d3aded said:
Okay I have some funny information. I have the official Samsung cable and wall charger and my wife's iPhone wall charger. I turned the phone off and tried charging through the wall outlet. It failed. It would give a short vibration at regular intervals as if it's trying to initialise charging but failing. The screen would also try to turn on but wouldn't. This was happening with both wall chargers. I then connected this off phone with my laptop using the same cable and it started charging. Albeit extremely slowly
Click to expand...
Click to collapse
Screams defective unit to me..
Laptop USB's charge devices slowly no matter what, as the power output is much less than the wall charger.
If you can grab an extra battery and try with that, it would be your final hope.

Seems like a battery issue.
Try another one.
Hopefully that will fix it. If it doesnt, then the problem would be the motherboard and that would put you in deep water.

FeralFire said:
Seems like a battery issue.
Try another one.
Hopefully that will fix it. If it doesnt, then the problem would be the motherboard and that would put you in deep water.
Click to expand...
Click to collapse
ill swap my battery with a friends but i doubt its a battery issue, i brought another wire and wall charger and it started charging fine with the samsung official cable and the new wall charger i got, then i disconnected it and now same problem again. fml

FeralFire said:
Seems like a battery issue.
Try another one.
Hopefully that will fix it. If it doesnt, then the problem would be the motherboard and that would put you in deep water.
Click to expand...
Click to collapse
I hope so too feralfire I have ordered a battery from amazon under the brand name of anker. Fingers crossed it IS the dawn battery otherwise I don't know what to do with this thing

d3aded said:
I hope so too feralfire I have ordered a battery from amazon under the brand name of anker. Fingers crossed it IS the dawn battery otherwise I don't know what to do with this thing
Click to expand...
Click to collapse
I had the same with mine. My phone charged unregulary, mostly only up to 70%, then stopped charging. When plugged in to my iBolt xprodock it charged sometimes, but never triggered the car-dock-mode as usual, no audio output through USB as designed., All other functions of the Phone operated fine
So I went to Samsung service center, they checked the charger and cable, all fine. Then they checked the phone and came back with "a flash module is broken", charging electronic, motherboard defect.
By the way, my phone was on stock 4.4.2 German rom, rooted, custom recovery and Knox triggered. No problem for the service center! But now they send it to Samsung, because they are not allowed to change the mainboard.
I am really curious whether Samsung repairs or will refuse warranty. I am from Germany and the phone should be covered by the warranty by law, I am optimistic, because searching the web did not show a single case of rejecting warranty here in Germany due to triggered Knox. Lets see, I keep you updated. :good:

charly-whiskey said:
I had the same with mine. My phone charged unregulary, mostly only up to 70%, then stopped charging. When plugged in to my iBolt xprodock it charged sometimes, but never triggered the car-dock-mode as usual, no audio output through USB as designed., All other functions of the Phone operated fine
So I went to Samsung service center, they checked the charger and cable, all fine. Then they checked the phone and came back with "a flash module is broken", charging electronic, motherboard defect.
By the way, my phone was on stock 4.4.2 German rom, rooted, custom recovery and Knox triggered. No problem for the service center! But now they send it to Samsung, because they are not allowed to change the mainboard.
I am really curious whether Samsung repairs or will refuse warranty. I am from Germany and the phone should be covered by the warranty by law, I am optimistic, because searching the web did not show a single case of rejecting warranty here in Germany due to triggered Knox. Lets see, I keep you updated. :good:
Click to expand...
Click to collapse
Do you think I should try the service centre near me as well? Maybe get lucky? Or is there no chance

d3aded said:
Do you think I should try the service centre near me as well? Maybe get lucky? Or is there no chance
Click to expand...
Click to collapse
I think so, give it a try. What bad should happen?

have you tried rebooting the phone first?
I remember when I had my s3, on rare occasions it would not charge, it would show that its charging but wouldnt charge, after a reboot all would be fine.

uf21 said:
have you tried rebooting the phone first?
I remember when I had my s3, on rare occasions it would not charge, it would show that its charging but wouldnt charge, after a reboot all would be fine.
Click to expand...
Click to collapse
Rebooted many times man. Now the only decent charging I can get done is off the wall plug while the phone is off
Charly-whiskey thinking of going to the nearest centre next week fingers crossed

d3aded said:
Rebooted many times man. Now the only decent charging I can get done is off the wall plug while the phone is off
Charly-whiskey thinking of going to the nearest centre next week fingers crossed
Click to expand...
Click to collapse
You should definitely go and ask. Worst case, they will refuse warranty. But at least they will confirm what the problem is.

*URGENT* ZTE Axon 7 NOT CHARGING

Hi, so a couple days ago all of a sudden the phone would not charge with quick charge and i tried different plugs, it would charge then uncharge every 1 second, so i used my console or laptop to charge my phone but it was charging slowly and the port would get very hot, now today it is not charging at all with anything, im from the UK but got the phone from USA so cant really send them the phone, but i think the charging port is maybe burned out or something, does anybody have suggestions on what i can do? Thank you

Contact ZTE first of all if your phone is still under warranty. Even if you bought it in the USA, they can facilitate the repair. Failing that, your best shot would be to look up some repair guide and try doing it yourself, or taking it to a repair shop.
Btw, the Axon 7 on Ebay or in Willhaben (Used market website in Austria) doesn't cost more than 150€. If you have that ammount to spare, buying a used unit might not be the worse bet.

Mine had an error close to this after I rooted it. It would appear to be on the charger, but the unit would just get EXTREMELY hot and not take a charge. I finally let it die completely and it just started working normal after that. If the charge port is the only thing getting hot though, it might be different. My entire phone would heat up.

Have you made sure the port is absolutely clean? If not it can slow or stop the charge and definitely heat everything stuck in there.

Try a different cable. I had a similar scare using magnetic tip cables and they ended up being the culprit.

Device temperature too low, can't charge oneplus 5

I own an OnePlus 5 that I have used for a couple of months with stock OOS and locked bootloader and unrooted. I have always used an original dash charger and cable. However, few days ago the phone became unresponsive to the charger and after the battery died. When I reconnect the charger now, it gives a message that device temperature too low, can not charge and when I turn it on the battery shows 50% charge when I remove the charger it turns off after a short while. The phone didn't suffer any drop or water damage or any other kind of accident. The phone is not under warranty so, I need to find a way to charge the phone. I have searched for the problem on many forums and some point out to a faulty temperature sensor on the battery and others point to the daughter charging board while some say there's an issue with the motherboard. Is there anyone who could troubleshoot the problem precisely.
Or, Is there a way, to flash a custom kernel which could turn off the temperature sensor on the battery, if it's there.
Also, needed to know that will the problem go away after a battery replacement?
I have wiped cache and data, downgraded the phone from Pie to Oreo and nothing seemed to work. Some people suggested putting it to rest for 24 hours, I also did that, but to no avail.

seems like the thermistor in the battery died ,i suggest to swap the battery with a new one

steve-fox said:
seems like the thermistor in the battery died ,i suggest to swap the battery with a new one
Click to expand...
Click to collapse
Are you sure that the temperature sensor is located on the battery or inside the battery? Because, if I buy a new battery that would mean I can not get it replaced if the issue is not with the battery.
I have to order it online as the battery is not available in the local market.

Abuzar991 said:
Are you sure that the temperature sensor is located on the battery or inside the battery? Because, if I buy a new battery that would mean I can not get it replaced if the issue is not with the battery.
I have to order it online as the battery is not available in the local market.
Click to expand...
Click to collapse
yes sir ,that why batteries have more than 2 pins ?..swap it and you will be good to go

steve-fox said:
yes sir ,that why batteries have more than 2 pins ..swap it and you will be good to go
Click to expand...
Click to collapse
Sorry for being overly cautious about the issue. I have searched some forums where people couldn't get the issue resolved even after changing the battery.
Still, I am thankful regarding your input and replies.
But is there, a custom kernel available where the battery sensor could be bypassed for the cell to charge?

Before buying anything or opening the phone yourself contact OnePlus. If the phone is under warranty probably they will take care of it. (even if, many times, the battery doesn't have the same warranty as the rest of the phone)

Abuzar991 said:
Sorry for being overly cautious about the issue. I have searched some forums where people couldn't get the issue resolved even after changing the battery.
Still, I am thankful regarding your input and replies.
But is there, a custom kernel available where the battery sensor could be bypassed for the cell to charge?
Click to expand...
Click to collapse
i haven't faced this issue on the op5 ,but in the past i have faced it in other phones (not charging with battery is too cold message)either way a replacement is pretty cheap i would go for it ..(i don't think it's a good idea trying to dissable it ,the same sensor is responsible for the current that the battery is receiving so i don't think you can dissable it at all because the phone will not know at what amps to charge the battery,i bet it won't charge or extremely it will become galaxy note 7 bomb :silly: )

steve-fox said:
yes sir ,that why batteries have more than 2 pins ..swap it and you will be good to go
Click to expand...
Click to collapse
steve-fox said:
i haven't faced this issue on the op5 ,but in the past i have faced it in other phones (not charging with battery is too cold message)either way a replacement is pretty cheap i would go for it ..(i don't think it's a good idea trying to dissable it ,the same sensor is responsible for the current that the battery is receiving so i don't think you can dissable it at all because the phone will not know at what amps to charge the battery,i bet it won't charge or extremely it will become galaxy note 7 bomb :silly: )
Click to expand...
Click to collapse
Thanks dear for the suggestion. Building up the courage to order a replacement. ??

daniel_loft said:
Before buying anything or opening the phone yourself contact OnePlus. If the phone is under warranty probably they will take care of it. (even if, many times, the battery doesn't have the same warranty as the rest of the phone)
Click to expand...
Click to collapse
Dear the problem is that the phone is not covered under any warranty. I purchased it locally from a shop that doesn't provide warranty for any phone. I live in Pakistan, I tried contacting OnePlus but seems like they don't have any official stores in Pakistan. I guess, there's a service centre with whom they have partnership for services.
I guess, I have to contact them.

Abuzar991 said:
I own an OnePlus 5 that I have used for a couple of months with stock OOS and locked bootloader and unrooted. I have always used an original dash charger and cable. However, few days ago the phone became unresponsive to the charger and after the battery died. When I reconnect the charger now, it gives a message that device temperature too low, can not charge and when I turn it on the battery shows 50% charge when I remove the charger it turns off after a short while. The phone didn't suffer any drop or water damage or any other kind of accident. The phone is not under warranty so, I need to find a way to charge the phone. I have searched for the problem on many forums and some point out to a faulty temperature sensor on the battery and others point to the daughter charging board while some say there's an issue with the motherboard. Is there anyone who could troubleshoot the problem precisely.
Or, Is there a way, to flash a custom kernel which could turn off the temperature sensor on the battery, if it's there.
Also, needed to know that will the problem go away after a battery replacement?
I have wiped cache and data, downgraded the phone from Pie to Oreo and nothing seemed to work. Some people suggested putting it to rest for 24 hours, I also did that, but to no avail.
Click to expand...
Click to collapse
Hi, just curious about the update on this one? I've also encountered the same issue on my OP5 and still waiting for the battery replacement I ordered hoping that it is a faulty battery.

I didn't have the low temperature issue but my charging port did start to fail so I replaced it and the battery last month. The hardest part is getting the back off. The screen snaps in much tighter than most phones I've worked on which were glued shut.
I got my parts from E-Trade supply but I never will again. The charging port I got for an iPhone 6 I'm repairing was defective and they would only credit the part and not the $22 in shipping I paid them. They eventually did, but only because I bought several items over the past few years and I started putting up bad reviews on them. Never again.
The parts for the OnePlus 5 were okay although the brand new battery is only at 91% health. The original 16 month old one was 83% still a gain.

Hey brother, did the battery replacement fix the issue?? I have been having the same problem since today morning.

[Update] Was able to bring my OP5 to a local tech who is trusted to fix OnePlus devices but unfortunately the problem on my phone is with the motherboard. Tech already tried replacing the battery as well as the charging port to no avail, so I may have to stick with my OnePlus 5 permanently connected to a power source while I wait for the upgrade(OnePlus 7) to be released.

The same thing with me, I trying now to fix this, but... I can,t

Mobo issue
After almost a month with the local tech, he was able to order a spare part for the issue with my OP5 motherboard. Fingers crossed hoping that it will be fixed within this week, it already cost me $100 :crying: I'll update on which part needs to be replaced if the issue is with the motherboard itself.

aanishjangra said:
Hey brother, did the battery replacement fix the issue?? I have been having the same problem since today morning.
Click to expand...
Click to collapse
[UPDATE] A Battery replacement by OnePlus solved my problem. It also fixed certain other issues I was having like 3hr SOT, random shutdowns before reaching 0% etc. Cost me ₹1600 (around $22.5)
Jhem OP5 said:
After almost a month with the local tech, he was able to order a spare part for the issue with my OP5 motherboard. Fingers crossed hoping that it will be fixed within this week, it already cost me $100 :crying: I'll update on which part needs to be replaced if the issue is with the motherboard itself.
Click to expand...
Click to collapse
Good luck. I hope your issue gets fixed soon

Man I paid about the same for the battery and replaced it myself. But at least I didn't have to send it away. Unfortunately my only other phone (HTC one M8) doesn't work on my carrier.

[Update] My OP5's alive and kicking again. It cost me $40 for the board to be fixed, $60 for the front glass replacement.

Here's the pic of what was replaced on the motherboard

Sad to hear this is still going on with OnePlus phones. I had this problem with my 3T. Replaced everything, except the motherboard. I'm figuring it's that, but at this point I don't care. A replacement is anywhere from $80 to $150. You could buy a new 3T outright for that price.