Device temperature too low, can't charge oneplus 5 - OnePlus 5 Questions & Answers

I own an OnePlus 5 that I have used for a couple of months with stock OOS and locked bootloader and unrooted. I have always used an original dash charger and cable. However, few days ago the phone became unresponsive to the charger and after the battery died. When I reconnect the charger now, it gives a message that device temperature too low, can not charge and when I turn it on the battery shows 50% charge when I remove the charger it turns off after a short while. The phone didn't suffer any drop or water damage or any other kind of accident. The phone is not under warranty so, I need to find a way to charge the phone. I have searched for the problem on many forums and some point out to a faulty temperature sensor on the battery and others point to the daughter charging board while some say there's an issue with the motherboard. Is there anyone who could troubleshoot the problem precisely.
Or, Is there a way, to flash a custom kernel which could turn off the temperature sensor on the battery, if it's there.
Also, needed to know that will the problem go away after a battery replacement?
I have wiped cache and data, downgraded the phone from Pie to Oreo and nothing seemed to work. Some people suggested putting it to rest for 24 hours, I also did that, but to no avail.

seems like the thermistor in the battery died ,i suggest to swap the battery with a new one

steve-fox said:
seems like the thermistor in the battery died ,i suggest to swap the battery with a new one
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Click to collapse
Are you sure that the temperature sensor is located on the battery or inside the battery? Because, if I buy a new battery that would mean I can not get it replaced if the issue is not with the battery.
I have to order it online as the battery is not available in the local market.

Abuzar991 said:
Are you sure that the temperature sensor is located on the battery or inside the battery? Because, if I buy a new battery that would mean I can not get it replaced if the issue is not with the battery.
I have to order it online as the battery is not available in the local market.
Click to expand...
Click to collapse
yes sir ,that why batteries have more than 2 pins ?..swap it and you will be good to go

steve-fox said:
yes sir ,that why batteries have more than 2 pins ..swap it and you will be good to go
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Click to collapse
Sorry for being overly cautious about the issue. I have searched some forums where people couldn't get the issue resolved even after changing the battery.
Still, I am thankful regarding your input and replies.
But is there, a custom kernel available where the battery sensor could be bypassed for the cell to charge?

Before buying anything or opening the phone yourself contact OnePlus. If the phone is under warranty probably they will take care of it. (even if, many times, the battery doesn't have the same warranty as the rest of the phone)

Abuzar991 said:
Sorry for being overly cautious about the issue. I have searched some forums where people couldn't get the issue resolved even after changing the battery.
Still, I am thankful regarding your input and replies.
But is there, a custom kernel available where the battery sensor could be bypassed for the cell to charge?
Click to expand...
Click to collapse
i haven't faced this issue on the op5 ,but in the past i have faced it in other phones (not charging with battery is too cold message)either way a replacement is pretty cheap i would go for it ..(i don't think it's a good idea trying to dissable it ,the same sensor is responsible for the current that the battery is receiving so i don't think you can dissable it at all because the phone will not know at what amps to charge the battery,i bet it won't charge or extremely it will become galaxy note 7 bomb :silly: )

steve-fox said:
yes sir ,that why batteries have more than 2 pins ..swap it and you will be good to go
Click to expand...
Click to collapse
steve-fox said:
i haven't faced this issue on the op5 ,but in the past i have faced it in other phones (not charging with battery is too cold message)either way a replacement is pretty cheap i would go for it ..(i don't think it's a good idea trying to dissable it ,the same sensor is responsible for the current that the battery is receiving so i don't think you can dissable it at all because the phone will not know at what amps to charge the battery,i bet it won't charge or extremely it will become galaxy note 7 bomb :silly: )
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Click to collapse
Thanks dear for the suggestion. Building up the courage to order a replacement. ??

daniel_loft said:
Before buying anything or opening the phone yourself contact OnePlus. If the phone is under warranty probably they will take care of it. (even if, many times, the battery doesn't have the same warranty as the rest of the phone)
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Click to collapse
Dear the problem is that the phone is not covered under any warranty. I purchased it locally from a shop that doesn't provide warranty for any phone. I live in Pakistan, I tried contacting OnePlus but seems like they don't have any official stores in Pakistan. I guess, there's a service centre with whom they have partnership for services.
I guess, I have to contact them.

Abuzar991 said:
I own an OnePlus 5 that I have used for a couple of months with stock OOS and locked bootloader and unrooted. I have always used an original dash charger and cable. However, few days ago the phone became unresponsive to the charger and after the battery died. When I reconnect the charger now, it gives a message that device temperature too low, can not charge and when I turn it on the battery shows 50% charge when I remove the charger it turns off after a short while. The phone didn't suffer any drop or water damage or any other kind of accident. The phone is not under warranty so, I need to find a way to charge the phone. I have searched for the problem on many forums and some point out to a faulty temperature sensor on the battery and others point to the daughter charging board while some say there's an issue with the motherboard. Is there anyone who could troubleshoot the problem precisely.
Or, Is there a way, to flash a custom kernel which could turn off the temperature sensor on the battery, if it's there.
Also, needed to know that will the problem go away after a battery replacement?
I have wiped cache and data, downgraded the phone from Pie to Oreo and nothing seemed to work. Some people suggested putting it to rest for 24 hours, I also did that, but to no avail.
Click to expand...
Click to collapse
Hi, just curious about the update on this one? I've also encountered the same issue on my OP5 and still waiting for the battery replacement I ordered hoping that it is a faulty battery.

I didn't have the low temperature issue but my charging port did start to fail so I replaced it and the battery last month. The hardest part is getting the back off. The screen snaps in much tighter than most phones I've worked on which were glued shut.
I got my parts from E-Trade supply but I never will again. The charging port I got for an iPhone 6 I'm repairing was defective and they would only credit the part and not the $22 in shipping I paid them. They eventually did, but only because I bought several items over the past few years and I started putting up bad reviews on them. Never again.
The parts for the OnePlus 5 were okay although the brand new battery is only at 91% health. The original 16 month old one was 83% still a gain.

Hey brother, did the battery replacement fix the issue?? I have been having the same problem since today morning.

[Update] Was able to bring my OP5 to a local tech who is trusted to fix OnePlus devices but unfortunately the problem on my phone is with the motherboard. Tech already tried replacing the battery as well as the charging port to no avail, so I may have to stick with my OnePlus 5 permanently connected to a power source while I wait for the upgrade(OnePlus 7) to be released.

The same thing with me, I trying now to fix this, but... I can,t

Mobo issue
After almost a month with the local tech, he was able to order a spare part for the issue with my OP5 motherboard. Fingers crossed hoping that it will be fixed within this week, it already cost me $100 :crying: I'll update on which part needs to be replaced if the issue is with the motherboard itself.

aanishjangra said:
Hey brother, did the battery replacement fix the issue?? I have been having the same problem since today morning.
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Click to collapse
[UPDATE] A Battery replacement by OnePlus solved my problem. It also fixed certain other issues I was having like 3hr SOT, random shutdowns before reaching 0% etc. Cost me ₹1600 (around $22.5)
Jhem OP5 said:
After almost a month with the local tech, he was able to order a spare part for the issue with my OP5 motherboard. Fingers crossed hoping that it will be fixed within this week, it already cost me $100 :crying: I'll update on which part needs to be replaced if the issue is with the motherboard itself.
Click to expand...
Click to collapse
Good luck. I hope your issue gets fixed soon

Man I paid about the same for the battery and replaced it myself. But at least I didn't have to send it away. Unfortunately my only other phone (HTC one M8) doesn't work on my carrier.

[Update] My OP5's alive and kicking again. It cost me $40 for the board to be fixed, $60 for the front glass replacement.

Here's the pic of what was replaced on the motherboard

Sad to hear this is still going on with OnePlus phones. I had this problem with my 3T. Replaced everything, except the motherboard. I'm figuring it's that, but at this point I don't care. A replacement is anywhere from $80 to $150. You could buy a new 3T outright for that price.

Related

New battery issues: can't calibrate, only boots via bootloader, won't complete reboot

Hi all, first time poster.
My Nexus 4 has been displaying behaving wacky. I've tried searching a ton, but can't find any posts with this collection of symptoms. Here's the story, please bear with me.
Two days ago I replaced the battery, left it charging all night, next morning it still would not boot. Every time I would just get the flashing red light. The only way it would boot was if I held volume down + power for 15 seconds, at which point inserting the micro USB cable would get the bootloader up. From there I could boot to android, but it would turn off as soon as I unplugged.
Charging it wirelessly made the battery hold charge, but still it would only boot if I did the 15-seconds-then-cable trick and chose "start" from the bootloader, or help volume Up +power. Simply holding the power button makes the phone vibrate three times and then show the flashing red light.
Once in Android, it would charge via USB and wireless. Debugging, etc. was also working. But if turned off, charging via USB gives the red light, and charging wirelessly doesn't show the white charging icon. Once back in Android, the battery indicator is all over the place, from 98% to 80% to 64%, back to 80%.I've tried calibrating, running the battery down and charging to full, but no change.
Now, every time I send a reboot command, from Android, fastboot, adb, bootloader, recovery, anywhere, the phone turns off but doesn't boot. I have to boot it manually.
At this point I went back to stock, using factory image (flash-all), and even during this I had to boot manually every time the script was <waiting for device>.
After a few more wipes and roms, I settled on Chroma (stock kernel, radio).
The system is running fine, but all the issues explained above persist.
Any ideas getting the battery to read properly? And what's with it only booting via bootloader or volume up + power. How about charging while off?
Thanks in advance for your help.
Sounds like the battery is defective or something went wrong during the battery replacement.
The red light flashing when connected to a charger indicates that the battery is fully discharged.
audit13 said:
Sounds like the battery is defective or something went wrong during the battery replacement.
The red light flashing when connected to a charger indicates that the battery is fully discharged.
Click to expand...
Click to collapse
Thanks for the reply.
The phone charges (seemingly) normally when it's on, USB or wireless. But even at full battery, if I try to charge it via USB (computer or wall), I get the flashing light and no charge. Wireless works.
What could have gone wrong during replacement to cause this? Me actually messing up the hardware, shorting something?
My only option now seems to be buying another battery and testing whether it behaves differently.
Does the old battery work at all? If it does, you could try putting back the old battery.
Where did you get the replacement? I know that new oem replacement batteries are very difficult to obtain.
The old battery was totally shot. I bought the new one off of Amazon, but yeah total crap shoot if it's any good until you install it.
I'm just trying to rule out possible firmware and software issues before I gamble on another one.
So you think a dud battery could cause all of this stuff, from charging to booting issues?
Yup, I think it's is the battery. According to many people, the batteries on Amazon are not oem.
audit13 said:
Yup, I think it's is the battery. According to many people, the batteries on Amazon are not oem.
Click to expand...
Click to collapse
So, I'm just going to return this one and try to get a legit OEM.
For those on the same boat as me: I contacted LG United States and they directed me to https://www.encompass.com/ for parts.
They were not able to find the battery based on phone information, so I gave them the code printed on the actual battery I removed, EAC61898601 LLL. The battery cost US$28 plus $8 shipping (not the $9 I paid on Amazon). It's currently on a 5-day back order, not terrible I suppose.
I'll update here when I've re-replaced the battery.
Hi @dreamsignals. Did you receive and install the battery? How did it go?
I'm at the point where I need a new battery too, and I'm hoping you found the real deal and the install went well.
witnit said:
Hi @dreamsignals. Did you receive and install the battery? How did it go?
I'm at the point where I need a new battery too, and I'm hoping you found the real deal and the install went well.
Click to expand...
Click to collapse
Still waiting for it to arrive. There seems to have been a delay. I'll update here.
dreamsignals said:
Still waiting for it to arrive. There seems to have been a delay. I'll update here.
Click to expand...
Click to collapse
Sounds good. Finding and obtaining a legit battery for this phone is a bit of a monumental feat. Seems like installing it is the easy part in comparison
witnit said:
Sounds good. Finding and obtaining a legit battery for this phone is a bit of a monumental feat. Seems like installing it is the easy part in comparison
Click to expand...
Click to collapse
It seems you were totally right. I've got nowhere closer to getting a new battery that actually works. All dead-ends so far...
dreamsignals said:
It seems you were totally right. I've got nowhere closer to getting a new battery that actually works. All dead-ends so far...
Click to expand...
Click to collapse
Much appreciated for the update. I haven't found a place to buy a battery yet either that I feel would be the real deal. Will report here if I do.
witnit said:
Much appreciated for the update. I haven't found a place to buy a battery yet either that I feel would be the real deal. Will report here if I do.
Click to expand...
Click to collapse
Believe or not, the OEM I ordered the battery from back in November called me a couple of weeks back to say they finally had it in stock. Alas, it got lost on the way and never arrived. Waiting for a second shipment now. It's like a bad drawn-out joke, ha.
Anyways, it's back in stock if anybody is looking. I can't yet give feedback on whether it works. https://www.encompassparts.com/item/10742494/LG/EAC61898601/Rechargeable_Battery,lithium_P
dreamsignals said:
Believe or not, the OEM I ordered the battery from back in November called me a couple of weeks back to say they finally had it in stock. Alas, it got lost on the way and never arrived. Waiting for a second shipment now. It's like a bad drawn-out joke, ha.
Anyways, it's back in stock if anybody is looking. I can't yet give feedback on whether it works. https://www.encompassparts.com/item/10742494/LG/EAC61898601/Rechargeable_Battery,lithium_P
Click to expand...
Click to collapse
We'll all be retirement age by the time these batteries arrive ; )
Maybe pin 2 battery connector broken. What is the battery temperature in ampere app ? When pin 2 broken not showing correct percentage and battery temperature. If can't read battery temperature or percentage correctly, phone can only boot via bootloader. Posibble you broken battery connector jack motherboard phone when disconnecting old battery. Or it's problem only new battery (inside battery or battery connector flex cable). Try to push battery connector by finger and hold, if percentage showing ok, you are broken pin 2 on motherboard phone and must been repair by professional. Watch this video
https://www.youtube.com/watch?v=ssOsIbk8R-c
having the same problem with a battery I just got replaced. Wish I read here before installing a new one
Didn't knew that Nexus detects where is an original battery or not. I guess it's not. Damn....
dreamsignals said:
Believe or not, the OEM I ordered the battery from back in November called me a couple of weeks back to say they finally had it in stock. Alas, it got lost on the way and never arrived. Waiting for a second shipment now. It's like a bad drawn-out joke, ha.
Anyways, it's back in stock if anybody is looking. I can't yet give feedback on whether it works. https://www.encompassparts.com/item/10742494/LG/EAC61898601/Rechargeable_Battery,lithium_P
Click to expand...
Click to collapse
Sorry to revive an old thread,
Did you ever recieve the battery? How is it? What's the date code on it?
I wonder if these batteries are re manufactured or pulled from recycled phones.

The Battery issue

I've been doing tons of research on this whole battery draining issue on the 6p. I cant seem to find a simple solution around this tired issue that plenty of people seem to be having. My battery has about 3 Hrs of screen on time before it dies. I've tried shutting down all kinds of connection settings, clearing the cache and even factory reseting my phone. I just recently tired the android O beta and that didn't help either. All I want is to figure out if my battery needs to be replaced or is it the software that's killing my battery. I've even called google and they cant help, Huawei wants to charge me $165 for a replacement battery and thats way too much. Has anybody found a fix that doesn't involve rooting the phone?
ev713 said:
I've been doing tons of research on this whole battery draining issue on the 6p. I cant seem to find a simple solution around this tired issue that plenty of people seem to be having. My battery has about 3 Hrs of screen on time before it dies. I've tried shutting down all kinds of connection settings, clearing the cache and even factory reseting my phone. I just recently tired the android O beta and that didn't help either. All I want is to figure out if my battery needs to be replaced or is it the software that's killing my battery. I've even called google and they cant help, Huawei wants to charge me $165 for a replacement battery and thats way too much. Has anybody found a fix that doesn't involve rooting the phone?
Click to expand...
Click to collapse
It is NOT the software. There is no fix for a badly degraded battery. Replace your battery. Buy the battery online and then shop around for a local shop to install it if you're not able to.
ev713 said:
I've been doing tons of research on this whole battery draining issue on the 6p. I cant seem to find a simple solution around this tired issue that plenty of people seem to be having. My battery has about 3 Hrs of screen on time before it dies. I've tried shutting down all kinds of connection settings, clearing the cache and even factory reseting my phone. I just recently tired the android O beta and that didn't help either. All I want is to figure out if my battery needs to be replaced or is it the software that's killing my battery. I've even called google and they cant help, Huawei wants to charge me $165 for a replacement battery and thats way too much. Has anybody found a fix that doesn't involve rooting the phone?
Click to expand...
Click to collapse
Are you dying at 60% or lower? Does it happen when you open the camera? Does the phone shut off when a random loud sound plays or something of sorts? I ask cause that is what is happening to me. Random reboots? I don't think that is "battery" related per-say.
Have you tried installing a battery stats app that can help narrow down the culprit?
More details would probably help others help you.
Does it fully charge?
How long does the battery last, not just screen on time?
3 hours SOT doesn't sound terrible. I've heard worse.
How old is the phone?
Had the same problem...I bought a new original battery from ebay and replaced the old battery by myself. To be honest, there was not much improvement...now with a medium usage (whatsapp, wifi or 4g always on, some clash of clans/clash royale gaming) I get 3hrs30min SOT at the late evening, never more. And also I'm on francokernel so I should easily get 4hrs but nothing.
Anyway, unless you are an expert, I don't recommend you to replace the battery for yourself because, sadly, the N6P is a phone impossible to open up without damaging it especially the rear glass...surprisingly, on my case it didn't break but it's all scratched and I should buy a new one.
Furthermore, now my battery doesn't charge anymore up to 100%...it's stuck at 93% and only if i unplug and plug again the phone it gets to 98%...to get 100% i have to plug and unplg it several times and wait something like 30min to get from 98% to 100%. I don't know what caused this problem but it looks like there's no solution...software and hardware battery calibration didn't do anything. Maybe the battery I bought was faulty...
In conclusion, buy the new battery but ask someone expert to replace it if you aren't.
WhiteWashed said:
Had the same problem...I bought a new original battery from ebay and replaced the old battery by myself. To be honest, there was not much improvement...now with a medium usage (whatsapp, wifi or 4g always on, some clash of clans/clash royale gaming) I get 3hrs30min SOT at the late evening, never more. And also I'm on francokernel so I should easily get 4hrs but nothing.
Anyway, unless you are an expert, I don't recommend you to replace the battery for yourself because, sadly, the N6P is a phone impossible to open up without damaging it especially the rear glass...surprisingly, on my case it didn't break but it's all scratched and I should buy a new one.
Furthermore, now my battery doesn't charge anymore up to 100%...it's stuck at 93% and only if i unplug and plug again the phone it gets to 98%...to get 100% i have to plug and unplg it several times and wait something like 30min to get from 98% to 100%. I don't know what caused this problem but it looks like there's no solution...software and hardware battery calibration didn't do anything. Maybe the battery I bought was faulty...
In conclusion, buy the new battery but ask someone expert to replace it if you aren't.
Click to expand...
Click to collapse
The first replacement battery I tried acted like that and it was quite frustrating. It wouldn't charge to 100% and had about the capacity of my degraded OEM battery. I ended up ordering this one http://www.ebay.com/itm/New-3-82V-3...wei-Google-Nexus-6P-H1511-H1512-/351786248092 It charges to 100% and has like new capacity, but no internal battery temperature sensor. I installed it in January and have been happy with it. Others have opted for the Cameron Sino brand replacement. more expensive but with working battery temperature sensor.
You can order a replacement back cover with glass and bottom strip for around $25 if you're worrried about scratches. That's under $40 for new battery, aluminum back, camera glass, and bottom strip.
hawkswind1 said:
The first replacement battery I tried acted like that and it was quite frustrating. It wouldn't charge to 100% and had about the capacity of my degraded OEM battery. I ended up ordering this one http://www.ebay.com/itm/New-3-82V-3...wei-Google-Nexus-6P-H1511-H1512-/351786248092 It charges to 100% and has like new capacity, but no internal battery temperature sensor. I installed it in January and have been happy with it. Others have opted for the Cameron Sino brand replacement. more expensive but with working battery temperature sensor.
You can order a replacement back cover with glass and bottom strip for around $25 if you're worrried about scratches. That's under $40 for new battery, aluminum back, camera glass, and bottom strip.
Click to expand...
Click to collapse
I think I'll go for the Cameron Sino battery...a little more expensive, yes, but more reliable...I've also heard of people complaining that after 2 months their batteries (ordered from ebay, false OEM) died...
So, is that the answer to our fast draining battery issues? To get a replacement battery? The Cameron Sino?
baldybill said:
So, is that the answer to our fast draining battery issues? To get a replacement battery? The Cameron Sino?
Click to expand...
Click to collapse
Yes.
Unless it came from the play store where you can RMA it and let Google have the problem.
But if Google replaces it, it may have the same issues, right?
It could I guess if the battery in the replacement device is a dud. Just got my replacement and the battery is showing 106% capacity compared to 30% capacity on the old one. Back to how it was when I first got it so happy with that service seeing as it was nearly 2 years old.
If the new one does not have a full capacity, then just reject it before you swap over to it and get Google to send out another.
400ixl said:
It could I guess if the battery in the replacement device is a dud. Just got my replacement and the battery is showing 106% capacity compared to 30% capacity on the old one. Back to how it was when I first got it so happy with that service seeing as it was nearly 2 years old.
If the new one does not have a full capacity, then just reject it before you swap over to it and get Google to send out another.
Click to expand...
Click to collapse
How are you checking the capacity?
Accubattery is one way. Do a couple of decent charges with the screen off and then look at the health report.
Same, I tried several things, clearing the Cache, factory reset and nothing works. My Nexus 6P randomly shuts down between 80% to 90% and doesn't turn on umless I connect it to the charger.

Note 8 is Dead.

Well, my trusty Note 8 is dead. I've had this for several years. Love the 8" size and the SPen.
Two weeks ago the tablet was dead so I plugged it in for a charge. Came back several hours later to nothing. (Plug works fine) Tried a hard reboot via buttons, nope.
So I ordered a new battery, and got it yesterday. Opened up the case, replaced the battery and plugged it in. Well several hours later and still nothing. ?
As mentioned I love the 8" size and thr SPen. I don't see a newer version of this, so off to shop.
dtaylorr said:
Well, my trusty Note 8 is dead. I've had this for several years. Love the 8" size and the SPen.
Two weeks ago the tablet was dead so I plugged it in for a charge. Came back several hours later to nothing. (Plug works fine) Tried a hard reboot via buttons, nope.
So I ordered a new battery, and got it yesterday. Opened up the case, replaced the battery and plugged it in. Well several hours later and still nothing. ?
As mentioned I love the 8" size and thr SPen. I don't see a newer version of this, so off to shop.
Click to expand...
Click to collapse
Unfortunately they kind of abandoned this. I have mine bought it used 2 years ago I think. Bought a battery after the seller told me the battery was going, it wasn't the battery and it still works just fine
Sent from my OnePlus 3T
ShapesBlue said:
Unfortunately they kind of abandoned this. I have mine bought it used 2 years ago I think. Bought a battery after the seller told me the battery was going, it wasn't the battery and it still works just fine
Sent from my OnePlus 3T
Click to expand...
Click to collapse
Ya, they seem to be focusing on the 10" tablet range.
dtaylorr said:
Well, my trusty Note 8 is dead. I've had this for several years. Love the 8" size and the SPen.
Two weeks ago the tablet was dead so I plugged it in for a charge. Came back several hours later to nothing. (Plug works fine) Tried a hard reboot via buttons, nope.
So I ordered a new battery, and got it yesterday. Opened up the case, replaced the battery and plugged it in. Well several hours later and still nothing.
As mentioned I love the 8" size and thr SPen. I don't see a newer version of this, so off to shop.
Click to expand...
Click to collapse
hi, you seems to have the same problem as mine,I replaced the charging board (see attached) common fault, purchased one from ebay.
you mentioned you replaced the battery ? sound serious problem or the battery was not connected properly ? some shops out to cheat, pretend that they replaced a NEW battery but actually its an old battery from somewhere. a new battery usually have a 30% charged
Note8 very easy to open, just the back cover, a screw driver will get the charging board replaced
:fingers-crossed:
deranche said:
hi, you seems to have the same problem as mine,I replaced the charging board (see attached) common fault, purchased one from ebay.
you mentioned you replaced the battery ? sound serious problem or the battery was not connected properly ? some shops out to cheat, pretend that they replaced a NEW battery but actually its an old battery from somewhere. a new battery usually have a 30% charged
Note8 very easy to open, just the back cover, a screw driver will get the charging board replaced
:fingers-crossed:
Click to expand...
Click to collapse
If you can avoid it don't get a battery off of whatever site your getting it from unless it's genuine Samsung. The knockoffs try to play it off as Samsung but it isn't
Sent from my OnePlus 3T
ShapesBlue said:
If you can avoid it don't get a battery off of whatever site your getting it from unless it's genuine Samsung. The knockoffs try to play it off as Samsung but it isn't
Sent from my OnePlus 3T
Click to expand...
Click to collapse
sorry mate, you replied to the wrong guy, im not the one who's having the power problem :silly:
deranche said:
hi, you seems to have the same problem as mine,I replaced the charging board (see attached) common fault, purchased one from ebay.
you mentioned you replaced the battery ? sound serious problem or the battery was not connected properly ? some shops out to cheat, pretend that they replaced a NEW battery but actually its an old battery from somewhere. a new battery usually have a 30% charged
Note8 very easy to open, just the back cover, a screw driver will get the charging board replaced
:fingers-crossed:
Click to expand...
Click to collapse
I have my father in law who is an electronics wiz looking it over
dtaylorr said:
I have my father in law who is an electronics wiz looking it over
Click to expand...
Click to collapse
Good, get the qualified tech to check, battery dead or the chipset dead by using the multimeter for voltage etc.:good:
its still wise to change the power board, NOT repair the board bcos the board is very sensitive to be repaired even the "expert" at the repair shops I went thru the years cant do a good job repairing the power board. funny symtoms of note8, always ended in the powerboard, "sometimes it charge n sometimes it doesn't charge at all." never the battery. never had problem with the battery, yet ! :cyclops:
*not expensive to buy a powerboard n they send internationally.
PS" in the end i swop a new powerboard, my note8 comes back alive kicking n never need another repair for 3 years now.
dtaylorr said:
Well, my trusty Note 8 is dead. I've had this for several years. Love the 8" size and the SPen.
Two weeks ago the tablet was dead so I plugged it in for a charge. Came back several hours later to nothing. (Plug works fine) Tried a hard reboot via buttons, nope.
So I ordered a new battery, and got it yesterday. Opened up the case, replaced the battery and plugged it in. Well several hours later and still nothing.
As mentioned I love the 8" size and thr SPen. I don't see a newer version of this, so off to shop.
Click to expand...
Click to collapse
Ah another Note 8 waisted by flashing with a Note 8.0 firmware.
gooberdude said:
Ah another Note 8 waisted by flashing with a Note 8.0 firmware.
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Click to collapse
By reading this nowhere did it say he flashed the wrong firmware
Sent from my OnePlus 3T
deranche said:
hi, you seems to have the same problem as mine,I replaced the charging board (see attached) common fault, purchased one from ebay.
you mentioned you replaced the battery ? sound serious problem or the battery was not connected properly ? some shops out to cheat, pretend that they replaced a NEW battery but actually its an old battery from somewhere. a new battery usually have a 30% charged
Note8 very easy to open, just the back cover, a screw driver will get the charging board replaced
:fingers-crossed:
Click to expand...
Click to collapse
ShapesBlue said:
By reading this nowhere did it say he flashed the wrong firmware
Sent from my OnePlus 3T
Click to expand...
Click to collapse
I did flash, but this was over a year ago.
dtaylorr said:
I did flash, but this was over a year ago.
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Click to collapse
its abt the power, power board simply means controller of all your power, dude :victory:
its a common fault in your note 8.0 all leads to the power board.
if handled normally ofcos :fingers-crossed:
forget abt giving the expert to repair the board, jumper wire works but only afew days or months. your best bet is replace the power board !!! end of repair, new life to your note 8.0 :laugh::laugh::laugh:

Battery won't charge, even after I replaced it.

I smashed my Moto X Style screen. I tried to replace it manually, and when I turned it on it wouldn't charge beyond about 3-4%. When I unplugged, it would die instantly. I figured I may have shorted the battery in the process of replacing the screen.
I have now replaced the battery, and I'm still getting the same issue. I've tried a factory reset, different chargers, cleaning the motherboard contacts, replugging the battery several times... It will still not charge beyond about 32%. I can't post a screenshot of Ampere because I've 3 posts, so I'll type it out instead I guess:
Status: Discharging
Plugged: AC Charger
Level: 28%
Health: Cold
Technology: Li-Ion
Temperature: -22.5C
Voltage: 3.762 V
XT1572
7.0
NPHS25.200-15-8
I don't know why it's saying it's cold. It'll display totally different levels all the time. I've been trying to drain it to 0% to recalibrate it. It got to 1%, turned off, but I was able to turn it on another 2 times. I've plugged it in, and now it says 13%. The battery has never gotten warm whilst plugged in and I left it plugged in overnight but it only had "15%".
I've asked on so many forums and I've not gotten an answer to this. Does anyone know what could be wrong?
Sounds like the mainboard connector got broken, perhaps inside where you can't see it, or one of the micro-solder joints... My guess is you need a new mainboard, which for that amount of work you might as well just replace the whole thing.
acejavelin said:
Sounds like the mainboard connector got broken, perhaps inside where you can't see it, or one of the micro-solder joints... My guess is you need a new mainboard, which for that amount of work you might as well just replace the whole thing.
Click to expand...
Click to collapse
It did sound like something on the motherboard was most likely broken, wanted to make sure. At that time I gave up and ordered a 3T, but I really liked the Moto X and wanted to give another try and repairing it.
do you sell it?thanks
mt021322 said:
do you sell it?thanks
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Click to collapse
I probably should sell for parts, depends where you live though. I'm in the UK.
i need a lcd but i have ordered from ebay two days ago ..i'm from indonesia btw.
mt021322 said:
i need a lcd but i have ordered from ebay two days ago ..i'm from indonesia btw.
Click to expand...
Click to collapse
The LCD on my device has a black line going down the side so that's a no-go.

Charging port became loose

So is there anyone out there who has faced the same issue that now the charging port has become loose and automatically keeps on charging and discharging when connected to power all of this happening within this short span of time
Kayc.kc said:
So is there anyone out there who has faced the same issue that now the charging port has become loose and automatically keeps on charging and discharging when connected to power all of this happening within this short span of time
Click to expand...
Click to collapse
nope...
Kayc.kc said:
So is there anyone out there who has faced the same issue that now the charging port has become loose and automatically keeps on charging and discharging when connected to power all of this happening within this short span of time
Click to expand...
Click to collapse
I have the same exact problem. It was fine until a couple of days ago, it started to become loose and now it's so hard for me to get a stable charge, did you fix it?
dfikz.dfox said:
I have the same exact problem. It was fine until a couple of days ago, it started to become loose and now it's so hard for me to get a stable charge, did you fix it?
Click to expand...
Click to collapse
I contacted the service centre but they don't have the components for the phone yet to get it replaced
Same here
Kayc.kc said:
So is there anyone out there who has faced the same issue that now the charging port has become loose and automatically keeps on charging and discharging when connected to power all of this happening within this short span of time
Click to expand...
Click to collapse
I'm facing the same issue
So how did you fix it?
Kayc.kc said:
I contacted the service centre but they don't have the components for the phone yet to get it replaced
Click to expand...
Click to collapse
Oh, did they replace the components? How long did it take them to fix it?
I had the same issue, but i went to service centre they replaced the sub board. Now its working fine.
Sukumara4 said:
I had the same issue, but i went to service centre they replaced the sub board. Now its working fine.
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Click to collapse
Where do you live in India and what was the charge for the repair?
I have the same issue. Although it doesn't seem to port is loose, just that the cable doesn't make a good connection. I have to wiggle it a bit to get it to connect & charge, but if it moves, it stops charging...
Maxpayne123GTX650ti said:
Where do you live in India and what was the charge for the repair?
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Click to collapse
Iam from Karnataka, Mangaluru.
As my phone is in the warranty period and also the problem is not caused by water damage they replaced it for free
I contacted Gearbest, and all they could do was give me a small refund. As there are no Nokia service centres in Europe. And my phone is a Chinese version, with the international ROM, not the actual international version. Bloody brilliant. ?
yes the size of cable or the tip is not the exact size of the port thats why its loose
mine also is loose but charging is not disrupted
Planning to get this phone, but wondering if we can check whether the phone will have lose charging port or not. Is it Nokia's design flaw?
Kayc.kc said:
So is there anyone out there who has faced the same issue that now the charging port has become loose and automatically keeps on charging and discharging when connected to power all of this happening within this short span of time
Click to expand...
Click to collapse
No bro I don't have any such problems in either of my two Nokia 6.1 plus.
In love with the device since December security patch!?
Facing same issue . Anyone have solution ?
Tried many other charge cables instead of the original one, but it didn't help. The cable is loosing, but the charging mode works fine yet.
Nokia 6.1 charge port loose
nikash07 said:
nope...
Click to expand...
Click to collapse
My Nokia 6.1 had the same issue with it being only 4 months old. I Purchased it at GearBest.com as well. Chatted with them. Sending it back and possibly receiving a refurbished one back left a sour taste in my mouth. They refunded me a small amount. I checked with Nokia to see if they had a repair depot in the Vancouver, Canada area. There wasn't. I ended up breaking down and getting it repaired close to my home. $180 Cdn later it was fixed. The charging port was poorly soldered at the factory. A good resoldering fixed it. What a burn for repairs. I'm not impressed with Nokia's so-called warranty.
3 weeks have past since the repair, the problem is back. I brought it back to the techs that originally did the repair. They did more diagnostic on it and found it could be either a faulty charge port or some issue with the motherboard. I'm hoping it's the charging port.
this is very serious problem with nokia 6.1 plus, Cable comes with box is loose but its charging phone very well if we don't disturb it while charging. I guess its more with cable, as i tried oneplus 6 phone original box charging cable & its very tight, we can use phone while charging. Then also tried my old google pixel original box charging cable, & its too loose, sometimes it comes out automatically.
we need to try with different charging cables trial & identify which one is best suited. Its trial & hit method.
but I'm worried as over the period of time, phone charging port should not be deteriorated...
Mine has become a bit loose and I faced the problem of charging disconnected a couple of times. But afterwards it went back to normal. What's the time required to replace the charging part ?
Fz6rguy said:
My Nokia 6.1 had the same issue with it being only 4 months old. I Purchased it at GearBest.com as well. Chatted with them. Sending it back and possibly receiving a refurbished one back left a sour taste in my mouth. They refunded me a small amount. I checked with Nokia to see if they had a repair depot in the Vancouver, Canada area. There wasn't. I ended up breaking down and getting it repaired close to my home. $180 Cdn later it was fixed. The charging port was poorly soldered at the factory. A good resoldering fixed it. What a burn for repairs. I'm not impressed with Nokia's so-called warranty.
Click to expand...
Click to collapse
I was thinking of getting it fixed. Gearbest only refunded me €30, cheap bastards. They also offered a refurbished replacement - if I sent the faulty one back at MY expense. Which, from Malta to China, was prohibitively expensive. Screw manufacturer's warranty, eh?

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