Battery won't charge, even after I replaced it. - X Style (Pure) Q&A, Help & Troubleshooting

I smashed my Moto X Style screen. I tried to replace it manually, and when I turned it on it wouldn't charge beyond about 3-4%. When I unplugged, it would die instantly. I figured I may have shorted the battery in the process of replacing the screen.
I have now replaced the battery, and I'm still getting the same issue. I've tried a factory reset, different chargers, cleaning the motherboard contacts, replugging the battery several times... It will still not charge beyond about 32%. I can't post a screenshot of Ampere because I've 3 posts, so I'll type it out instead I guess:
Status: Discharging
Plugged: AC Charger
Level: 28%
Health: Cold
Technology: Li-Ion
Temperature: -22.5C
Voltage: 3.762 V
XT1572
7.0
NPHS25.200-15-8
I don't know why it's saying it's cold. It'll display totally different levels all the time. I've been trying to drain it to 0% to recalibrate it. It got to 1%, turned off, but I was able to turn it on another 2 times. I've plugged it in, and now it says 13%. The battery has never gotten warm whilst plugged in and I left it plugged in overnight but it only had "15%".
I've asked on so many forums and I've not gotten an answer to this. Does anyone know what could be wrong?

Sounds like the mainboard connector got broken, perhaps inside where you can't see it, or one of the micro-solder joints... My guess is you need a new mainboard, which for that amount of work you might as well just replace the whole thing.

acejavelin said:
Sounds like the mainboard connector got broken, perhaps inside where you can't see it, or one of the micro-solder joints... My guess is you need a new mainboard, which for that amount of work you might as well just replace the whole thing.
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It did sound like something on the motherboard was most likely broken, wanted to make sure. At that time I gave up and ordered a 3T, but I really liked the Moto X and wanted to give another try and repairing it.

do you sell it?thanks

mt021322 said:
do you sell it?thanks
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I probably should sell for parts, depends where you live though. I'm in the UK.

i need a lcd but i have ordered from ebay two days ago ..i'm from indonesia btw.

mt021322 said:
i need a lcd but i have ordered from ebay two days ago ..i'm from indonesia btw.
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The LCD on my device has a black line going down the side so that's a no-go.

Related

Dead battery? light flashes from orange to green repeatedly

i purchased one of those backup batteries on ebay from china, after about 2 weeks it came in.
upon opening it i compared it to my battery, the new one said htc inovation on it but looked like a knock off counterfit to me. so before ever putting it in my phone i put it in the included charger and started charging it. once it was complete i tried changing batteries and as soon as i put it in my nexus one the little led at the top right started flashing from green to orange, the screen wouldnt even flicker. as long as this battery was in, even if i plugged it in it would do this. i left it plugged in over night.
i really dont wanna wait for a new one so im wondering if there is a way i could fix it. im going out on a limb and suspecting that the charger that came with it is the problem, as it seems to be some weird universal charger. so for the past few days ive had a led attached to the battery and it still i not dead. once its completely dead im going to try to charge it with my nexus.
any other ideas/insight you guys can give?
I know you can get a bit of info from /sys/kernel/debug/battery_log
I'm not 100% sure on how exactly to interpret that though.
I've also had what i assume is a dud battery from ebay. Exactly the same issue - flashing orange/green LED. I'm waiting for them to ship a replacement. I guess I'm not really that surprised. It's not like it's a genuine battery. I was kind of expecting problems with it i guess.
yeah it reminds me of those fake louie vutton purses you see on the streets in big cities, says htc on it but i doubt htc had anything to do with making it.
i bought one just like it for my g1 a year ago and it worked fine, still works to this day with no noticable difference from the legit one that i got it with.
i got a refund but i hate to let it go to waste i wanna try to fix it. when i hook it up to the led it shines so its obviously giving power, but every few seconds or so the led flashes, im not sure if this is the battery or the fact that i have the led taped to the diodes lol.
did you get one of those universal battery chargers with yours? i got one that you have to slide the connectors to fit the battery and i have a feeling its about as high quality as the battery. im wondering if that had anything to do with it?
that's what mine did when it got dunked in water....
did you dunk the whole phone or just the battery?
ive noticed that the phone flashes from orange to green if you try to turn it on while its plugged in without a battery in. perhaps it means insufficient power?
just a heads up, i put the new battery i got into the charger that was included in my first backup batty the charger is this one from this same seller
http://cgi.ebay.com/Multi-Purpose-B...wItemQQptZPDA_Accessories?hash=item3efc5b5855
not only did it destroy the new battery but it melted part of it after litterally 10 minutes of charging.
BEWARE of that charger and probably that seller as well
it probably would have burned my house down if i had not smelled it before walking out the door
iamwhoamnot said:
did you dunk the whole phone or just the battery?
ive noticed that the phone flashes from orange to green if you try to turn it on while its plugged in without a battery in. perhaps it means insufficient power?
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whole phone... it was tragic
Red MacGregor said:
whole phone... it was tragic
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i am so sorry for your lost.
rip

:( OVERHEATING battery!! whats wrong?

attention:: long post, read fullyy
My battery really overheats now. I was at a club 2 weeks ago my phone dropped with my battery popping out! there was a tiny bit of water on it, but i put the phone in a bag of rice for 3 days. I then tried to put the battery in, it was dead. I then proceeded to go to 2 Mobile repair people and get them to look inside my phone to see if there was water damage! 1 said there was none, the other said there was some.
I found out later that my phone still turned on with a friends battery so i left my phone on the table for 2 weeks, ordered battery off of ebay. I found out that i could bring my original HTC battery to life. Charged it last night, and now SPARE Parts is telling me its too hot and overheating and it is!!.....Everything on the phone works fine, Everything! except the battery is getting VERY veryyy hottt arounnd 48-49 C. when the normal for me was 38-41 C. any ideas? i really dont want to sell the phone, i know someone would buy it with a battery problem
Battery + water is the worst equation you can have.
Overheating battery can explode (rare, but possible in your case), stop using your phone and get a new one ASAP.
Max) said:
Battery + water is the worst equation you can have.
Overheating battery can explode (rare, but possible in your case), stop using your phone and get a new one ASAP.
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I have just charged it and left it in rice today. I checked this morning and the battery didnt overheat, the temperature seemed fine. Im going to test it after work today and if it overheats ill give it away or something. But Hopefully it wont.
I know you've been on here for a while but I figured I throw down some basic suggestions if it starts doing it again.
Are you oc'd? What to, and which CPU manager do you use (CM or SetCPU)? Do you have a temp profile set for SetCPU?
Is there a process that's eating up your CPU clock cycles? DRM, Downloads, and 3D Gallery cause the Android Media process to make the CPU max out it's set clock frequency sometimes. So check that if it does it again.
jark99 said:
attention:: long post, read fullyy
My battery really overheats now. I was at a club 2 weeks ago my phone dropped with my battery popping out! there was a tiny bit of water on it, but i put the phone in a bag of rice for 3 days. I then tried to put the battery in, it was dead. I then proceeded to go to 2 Mobile repair people and get them to look inside my phone to see if there was water damage! 1 said there was none, the other said there was some.
I found out later that my phone still turned on with a friends battery so i left my phone on the table for 2 weeks, ordered battery off of ebay. I found out that i could bring my original HTC battery to life. Charged it last night, and now SPARE Parts is telling me its too hot and overheating and it is!!.....Everything on the phone works fine, Everything! except the battery is getting VERY veryyy hottt arounnd 48-49 C. when the normal for me was 38-41 C. any ideas? i really dont want to sell the phone, i know someone would buy it with a battery problem
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Lets get this straight... your problem is with the ORIGINAL battery, not the replacement one you ordered off efag?
You smashed the new battery, its probably shorted out internally. Wait for the new one to arrive, try it out, and then come back here if it is still doing the same thing.
Order a new OFFICIAL HTC battery. You're making it seem (at least to me) that it is the battery not the phone that is acting up.
Sent from my T-Mobile G2
Just dried out the phone and my htc battery seems to be ok. But i dont think it will last, i might just buy the orginal one from the HTC website. The chinese batteries i got from ebay are crappy and die within the hour.....(voltage issue with my phone maybe??)
Im charging the htc battery right now, ill see how it goes, it drains 1% every 2-3 mins, i believe its a battery fault, Im just gonna order a HTC battery.
I am OC and it does overheat when doing things, but now it seems fine, the temperature reading is fine and same as what i have had back when i originally had it (before damage)
Will be buying new battery, i guess i gotta fork out the $50 for the official one
Edit** just bought the brand new ones for $10 from Ebay. I hope my phone isnt overpowering the batteries.
It wouldn't hurt to take apart your phone and clean off any corrosive material left on the board.
Just follow one of the tutorials for disassembling and use a old toothbrush and rubbing alcohol to do so. Use the alcohol very carefully and apply it to the brush directly and not the board. Good luck!
sino8r said:
It wouldn't hurt to take apart your phone and clean off any corrosive material left on the board.
Just follow one of the tutorials for disassembling and use a old toothbrush and rubbing alcohol to do so. Use the alcohol very carefully and apply it to the brush directly and not the board. Good luck!
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Could you link me to a video or guide doing that? Im super paranoid when taking apart something i love .
I tried the orginal battery, (temperatures fine, but went down 1% every 2-3 mins)
^^ i tried the 2 chinese batteries (1500mah) i got for $10 from Ebay and they also DIED, (draining 1% every 2-3 minutes.)
What is the cause of this??? I Doubt 3 batteries in a row are faulty?...
Does anyone know how to fix this? what would cause my batteries to be drained 1% every 2-3 minutes? the phone lasts less than 1 hour.
I have tried 3 batteries......any help is appreciated.
your phones has water damage most likely.
my previous phone got water damage from me using it in the shower.
(not literally in the shower bu i had it by the sink cuz i listened to music)
im assuming water vapor got in my phone and messed it up.
afterward i started experiencing what you are. tried different batteries but the phone killed em quickly.
tried the batteries on other phones and they worked fine.
I came to the conclusion that it was the phone that was damaged and not the battery. like with yours everything worked except it died fast.
try the batteries on other phones and if they don't die fast then it might be your phone that's water damaged. I think you can draw the same conclusion if batteries that work on other phones die on yours quickly. must be th same phone of course lol
Thugnificent69 said:
your phones has water damage most likely.
my previous phone got water damage from me using it in the shower.
(not literally in the shower bu i had it by the sink cuz i listened to music)
im assuming water vapor got in my phone and messed it up.
afterward i started experiencing what you are. tried different batteries but the phone killed em quickly.
tried the batteries on other phones and they worked fine.
I came to the conclusion that it was the phone that was damaged and not the battery. like with yours everything worked except it died fast.
try the batteries on other phones and if they don't die fast then it might be your phone that's water damaged. I think you can draw the same conclusion if batteries that work on other phones die on yours quickly. must be th same phone of course lol
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thanks buddy! finally some good input. I gave it to a repair shop who apparently said they can fix Shortages on the main PCB board. expecting a call tomorrow. I take it you just had to buy a new phone??? what happened to your phone now?
So FutureTel Solutions said they can fix my phone in Ontario.....its water damaged and will cost about $250 or less to replace.
My question is: Is the price worth it? I for one dont like any of the new dual core phones coming out as i am a Hardware keypad guy alot and like the feature of having both of best world. Is it best to fix it? they'll just replace the board and send it back....

New battery issues: can't calibrate, only boots via bootloader, won't complete reboot

Hi all, first time poster.
My Nexus 4 has been displaying behaving wacky. I've tried searching a ton, but can't find any posts with this collection of symptoms. Here's the story, please bear with me.
Two days ago I replaced the battery, left it charging all night, next morning it still would not boot. Every time I would just get the flashing red light. The only way it would boot was if I held volume down + power for 15 seconds, at which point inserting the micro USB cable would get the bootloader up. From there I could boot to android, but it would turn off as soon as I unplugged.
Charging it wirelessly made the battery hold charge, but still it would only boot if I did the 15-seconds-then-cable trick and chose "start" from the bootloader, or help volume Up +power. Simply holding the power button makes the phone vibrate three times and then show the flashing red light.
Once in Android, it would charge via USB and wireless. Debugging, etc. was also working. But if turned off, charging via USB gives the red light, and charging wirelessly doesn't show the white charging icon. Once back in Android, the battery indicator is all over the place, from 98% to 80% to 64%, back to 80%.I've tried calibrating, running the battery down and charging to full, but no change.
Now, every time I send a reboot command, from Android, fastboot, adb, bootloader, recovery, anywhere, the phone turns off but doesn't boot. I have to boot it manually.
At this point I went back to stock, using factory image (flash-all), and even during this I had to boot manually every time the script was <waiting for device>.
After a few more wipes and roms, I settled on Chroma (stock kernel, radio).
The system is running fine, but all the issues explained above persist.
Any ideas getting the battery to read properly? And what's with it only booting via bootloader or volume up + power. How about charging while off?
Thanks in advance for your help.
Sounds like the battery is defective or something went wrong during the battery replacement.
The red light flashing when connected to a charger indicates that the battery is fully discharged.
audit13 said:
Sounds like the battery is defective or something went wrong during the battery replacement.
The red light flashing when connected to a charger indicates that the battery is fully discharged.
Click to expand...
Click to collapse
Thanks for the reply.
The phone charges (seemingly) normally when it's on, USB or wireless. But even at full battery, if I try to charge it via USB (computer or wall), I get the flashing light and no charge. Wireless works.
What could have gone wrong during replacement to cause this? Me actually messing up the hardware, shorting something?
My only option now seems to be buying another battery and testing whether it behaves differently.
Does the old battery work at all? If it does, you could try putting back the old battery.
Where did you get the replacement? I know that new oem replacement batteries are very difficult to obtain.
The old battery was totally shot. I bought the new one off of Amazon, but yeah total crap shoot if it's any good until you install it.
I'm just trying to rule out possible firmware and software issues before I gamble on another one.
So you think a dud battery could cause all of this stuff, from charging to booting issues?
Yup, I think it's is the battery. According to many people, the batteries on Amazon are not oem.
audit13 said:
Yup, I think it's is the battery. According to many people, the batteries on Amazon are not oem.
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Click to collapse
So, I'm just going to return this one and try to get a legit OEM.
For those on the same boat as me: I contacted LG United States and they directed me to https://www.encompass.com/ for parts.
They were not able to find the battery based on phone information, so I gave them the code printed on the actual battery I removed, EAC61898601 LLL. The battery cost US$28 plus $8 shipping (not the $9 I paid on Amazon). It's currently on a 5-day back order, not terrible I suppose.
I'll update here when I've re-replaced the battery.
Hi @dreamsignals. Did you receive and install the battery? How did it go?
I'm at the point where I need a new battery too, and I'm hoping you found the real deal and the install went well.
witnit said:
Hi @dreamsignals. Did you receive and install the battery? How did it go?
I'm at the point where I need a new battery too, and I'm hoping you found the real deal and the install went well.
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Still waiting for it to arrive. There seems to have been a delay. I'll update here.
dreamsignals said:
Still waiting for it to arrive. There seems to have been a delay. I'll update here.
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Sounds good. Finding and obtaining a legit battery for this phone is a bit of a monumental feat. Seems like installing it is the easy part in comparison
witnit said:
Sounds good. Finding and obtaining a legit battery for this phone is a bit of a monumental feat. Seems like installing it is the easy part in comparison
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It seems you were totally right. I've got nowhere closer to getting a new battery that actually works. All dead-ends so far...
dreamsignals said:
It seems you were totally right. I've got nowhere closer to getting a new battery that actually works. All dead-ends so far...
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Much appreciated for the update. I haven't found a place to buy a battery yet either that I feel would be the real deal. Will report here if I do.
witnit said:
Much appreciated for the update. I haven't found a place to buy a battery yet either that I feel would be the real deal. Will report here if I do.
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Believe or not, the OEM I ordered the battery from back in November called me a couple of weeks back to say they finally had it in stock. Alas, it got lost on the way and never arrived. Waiting for a second shipment now. It's like a bad drawn-out joke, ha.
Anyways, it's back in stock if anybody is looking. I can't yet give feedback on whether it works. https://www.encompassparts.com/item/10742494/LG/EAC61898601/Rechargeable_Battery,lithium_P
dreamsignals said:
Believe or not, the OEM I ordered the battery from back in November called me a couple of weeks back to say they finally had it in stock. Alas, it got lost on the way and never arrived. Waiting for a second shipment now. It's like a bad drawn-out joke, ha.
Anyways, it's back in stock if anybody is looking. I can't yet give feedback on whether it works. https://www.encompassparts.com/item/10742494/LG/EAC61898601/Rechargeable_Battery,lithium_P
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We'll all be retirement age by the time these batteries arrive ; )
Maybe pin 2 battery connector broken. What is the battery temperature in ampere app ? When pin 2 broken not showing correct percentage and battery temperature. If can't read battery temperature or percentage correctly, phone can only boot via bootloader. Posibble you broken battery connector jack motherboard phone when disconnecting old battery. Or it's problem only new battery (inside battery or battery connector flex cable). Try to push battery connector by finger and hold, if percentage showing ok, you are broken pin 2 on motherboard phone and must been repair by professional. Watch this video
https://www.youtube.com/watch?v=ssOsIbk8R-c
having the same problem with a battery I just got replaced. Wish I read here before installing a new one
Didn't knew that Nexus detects where is an original battery or not. I guess it's not. Damn....
dreamsignals said:
Believe or not, the OEM I ordered the battery from back in November called me a couple of weeks back to say they finally had it in stock. Alas, it got lost on the way and never arrived. Waiting for a second shipment now. It's like a bad drawn-out joke, ha.
Anyways, it's back in stock if anybody is looking. I can't yet give feedback on whether it works. https://www.encompassparts.com/item/10742494/LG/EAC61898601/Rechargeable_Battery,lithium_P
Click to expand...
Click to collapse
Sorry to revive an old thread,
Did you ever recieve the battery? How is it? What's the date code on it?
I wonder if these batteries are re manufactured or pulled from recycled phones.

Won't turn on, no lights, but warms up when plugged in.

As the title says, Phone won't turn on. There are no led lights at all. It does get warm after being plugged in for a little. I had jrkruse's hybrid_bra1 stock safetynet samsungpay...... rom on it. It was rooted. Very minimal processes running. I actually had basically everything stopped and greenify on. Phone was around 40% battery. I plugged it into charger, took my dog outside, showered real fast, washed a few dishes, then came back in to room within 15 minutes to my phone being dead and hot. It's never got this hot before even while rooted and plugged in with this rom on it. I have never had it get that hot. Was just formatted the day before and really bare but, that is what happened.
A couple battery apps I had put the batteries remaining life capacity at around 60%. It held a charge poorly. Even for 60% capacity it felt weak, considering how little I did on it lately. I am thinking the battery may have took a crap but unsure because it warms up when it is plugged in. I plan on getting a battery soon since they are inexpensive and replace it to try it out.
Just wondering if anyone here has any experience with this and can offer any advice.
Thank you in advance.
(I looked for a min or two for similar posts but didn't find much. Will gladly take down if someone can point me the way)
You say your battery was already outworn, It may have died. I think you should try with a new battery, Or take it to a technician who can test the phone's hardware to see if there is anything else broken
i've only had one similar case with an s3, which would turn of at random % of battery. But when plugged turned on. I replaced the battery and it worked fine then
Maxissc said:
You say your battery was already outworn, It may have died. I think you should try with a new battery, Or take it to a technician who can test the phone's hardware to see if there is anything else broken
i've only had one similar case with an s3, which would turn of at random % of battery. But when plugged turned on. I replaced the battery and it worked fine then
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I really do hope that is what's wrong. I just ordered a battery. Thanks for the reply. I also got some little tools and battery door adhesive sticker. Wish me luck!
funny story....
The mic in my Nubia Red Magic broke and I sent that back to hong kong for repairs like 20 days ago. Before the Red Magic, I used this galaxy s7 edge my friend gave me. I gave it back when I got the Red Magic and told him to sell it or something. Not much later, decided to buy it back off of him for $200 to give to my mother. She loved it. I had the gs7 edge with me exploring prepaid provider options for my mom when the Red Magic mic broke. So then I decided to borrow the edge from her till my phone got back and few days later I break this one too..
I feel naked without a phone for so long haha
Zombiebeaver said:
As the title says, Phone won't turn on. There are no led lights at all. It does get warm after being plugged in for a little. I had jrkruse's hybrid_bra1 stock safetynet samsungpay...... rom on it. It was rooted. Very minimal processes running. I actually had basically everything stopped and greenify on. Phone was around 40% battery. I plugged it into charger, took my dog outside, showered real fast, washed a few dishes, then came back in to room within 15 minutes to my phone being dead and hot. It's never got this hot before even while rooted and plugged in with this rom on it. I have never had it get that hot. Was just formatted the day before and really bare but, that is what happened.
A couple battery apps I had put the batteries remaining life capacity at around 60%. It held a charge poorly. Even for 60% capacity it felt weak, considering how little I did on it lately. I am thinking the battery may have took a crap but unsure because it warms up when it is plugged in. I plan on getting a battery soon since they are inexpensive and replace it to try it out.
Just wondering if anyone here has any experience with this and can offer any advice.
Thank you in advance.
(I looked for a min or two for similar posts but didn't find much. Will gladly take down if someone can point me the way)
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Click to collapse
I have the same rom, with charging issues. I don't think its the rom causing it. The s7e are getting old and the batteries are taking a toll with the age. My phone will charge up to 81 at night and stay there. I get better results with wireless charging so i just top my phone off during the day with my wireless charger. There is a code to reset the battery's internal memory, if i find the link on how to do it I will post here for you.
Fear_The_Fluff said:
I have the same rom, with charging issues. I don't think its the rom causing it. The s7e are getting old and the batteries are taking a toll with the age. My phone will charge up to 81 at night and stay there. I get better results with wireless charging so i just top my phone off during the day with my wireless charger. There is a code to reset the battery's internal memory, if i find the link on how to do it I will post here for you.
Click to expand...
Click to collapse
Thanks for reply and alright let me know if you find out. My phone had no problem charging to 100% Its just the 100% on the status bar wasnt 100% of the 3600 capacity from wear. My friend's also does the same thing as yours except his he cant charge more than like 24% haha. He just uses it as a plugged in music player in car.... I am getting battery in the mail tomorrow and will see what I can do.
Zombiebeaver said:
Thanks for reply and alright let me know if you find out. My phone had no problem charging to 100% Its just the 100% on the status bar wasnt 100% of the 3600 capacity from wear. My friend's also does the same thing as yours except his he cant charge more than like 24% haha. He just uses it as a plugged in music player in car.... I am getting battery in the mail tomorrow and will see what I can do.
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Click to collapse
Try this: https://forum.xda-developers.com/showpost.php?p=74268596&postcount=4
I have not done it because it requires draining the battery and I never get around to doing that. Hopefully it will help you out. Good luck!
Fear_The_Fluff said:
Try this: https://forum.xda-developers.com/showpost.php?p=74268596&postcount=4
I have not done it because it requires draining the battery and I never get around to doing that. Hopefully it will help you out. Good luck!
Click to expand...
Click to collapse
A little late, sorry. lol.
Thanks for suggestion, however, I may have worded my statement incorrectly. I meant to say that My phone would charge to 100% and the status bar displayed it as 100% but, the health and total capacity of the battery in mah was not the maximum 3600 or so due to simple wear and tare. It isn't apparent within any stock android feature however, battery monitoring apps like accubattery gather statistics after several charging sessions and estimate the current mah capacity. Mine was much lower than the default oem stated value of 3600. So my battery could be charged 100% but the 100% is really only 2400 mah lol. It was obvious either way by noticing that after my time using it and the previous owner's bad charging over night habits, that the battery was gradually needing charged more often lol..
I did read about the calibration method before when I was first looking into the battery issues. It seems it is more often done after a new battery is installed.
I screwed up a new battery install at the last second. I had to stop due the tiniest little round metal piece coming off from a very light swipe of my plastic spudger.
It was a very small wire connector piece. Unbelievably irritating. I didn't even finish because I doubt it would work properly. I beleive it is for the rf cable or something not sure. The red one on the left bottom side of the logicboard/motherboard whatever. There are three of them.
I took it apart and put it together a couple times prior to this and in a hurry it popped off and I couldnt find it. I couldnt find out the exact part name online so I could buy one and solder it back on. I did find a site/ supplier that has a plethora of them though. They are tiny coaxial connectors/pins. I didn't look through them all but there are 6,000 some listed under coaxial connectors (RF). https://www.digikey.com/products/en/connectors-interconnects/coaxial-connectors-rf/437?k=coaxial pin
I haven't gotten around to asking samsung or the digikeys support if they could help me find out which it is. They have different sizes and frequency ratings or speeds and such. The phone is packed away until I manage to figure out which pin to buy or if I pull 80$ or so out of my behind and buy a whole new motherboard logic board haha.

Device temperature too low, can't charge oneplus 5

I own an OnePlus 5 that I have used for a couple of months with stock OOS and locked bootloader and unrooted. I have always used an original dash charger and cable. However, few days ago the phone became unresponsive to the charger and after the battery died. When I reconnect the charger now, it gives a message that device temperature too low, can not charge and when I turn it on the battery shows 50% charge when I remove the charger it turns off after a short while. The phone didn't suffer any drop or water damage or any other kind of accident. The phone is not under warranty so, I need to find a way to charge the phone. I have searched for the problem on many forums and some point out to a faulty temperature sensor on the battery and others point to the daughter charging board while some say there's an issue with the motherboard. Is there anyone who could troubleshoot the problem precisely.
Or, Is there a way, to flash a custom kernel which could turn off the temperature sensor on the battery, if it's there.
Also, needed to know that will the problem go away after a battery replacement?
I have wiped cache and data, downgraded the phone from Pie to Oreo and nothing seemed to work. Some people suggested putting it to rest for 24 hours, I also did that, but to no avail.
seems like the thermistor in the battery died ,i suggest to swap the battery with a new one
steve-fox said:
seems like the thermistor in the battery died ,i suggest to swap the battery with a new one
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Are you sure that the temperature sensor is located on the battery or inside the battery? Because, if I buy a new battery that would mean I can not get it replaced if the issue is not with the battery.
I have to order it online as the battery is not available in the local market.
Abuzar991 said:
Are you sure that the temperature sensor is located on the battery or inside the battery? Because, if I buy a new battery that would mean I can not get it replaced if the issue is not with the battery.
I have to order it online as the battery is not available in the local market.
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Click to collapse
yes sir ,that why batteries have more than 2 pins ?..swap it and you will be good to go
steve-fox said:
yes sir ,that why batteries have more than 2 pins ..swap it and you will be good to go
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Click to collapse
Sorry for being overly cautious about the issue. I have searched some forums where people couldn't get the issue resolved even after changing the battery.
Still, I am thankful regarding your input and replies.
But is there, a custom kernel available where the battery sensor could be bypassed for the cell to charge?
Before buying anything or opening the phone yourself contact OnePlus. If the phone is under warranty probably they will take care of it. (even if, many times, the battery doesn't have the same warranty as the rest of the phone)
Abuzar991 said:
Sorry for being overly cautious about the issue. I have searched some forums where people couldn't get the issue resolved even after changing the battery.
Still, I am thankful regarding your input and replies.
But is there, a custom kernel available where the battery sensor could be bypassed for the cell to charge?
Click to expand...
Click to collapse
i haven't faced this issue on the op5 ,but in the past i have faced it in other phones (not charging with battery is too cold message)either way a replacement is pretty cheap i would go for it ..(i don't think it's a good idea trying to dissable it ,the same sensor is responsible for the current that the battery is receiving so i don't think you can dissable it at all because the phone will not know at what amps to charge the battery,i bet it won't charge or extremely it will become galaxy note 7 bomb :silly: )
steve-fox said:
yes sir ,that why batteries have more than 2 pins ..swap it and you will be good to go
Click to expand...
Click to collapse
steve-fox said:
i haven't faced this issue on the op5 ,but in the past i have faced it in other phones (not charging with battery is too cold message)either way a replacement is pretty cheap i would go for it ..(i don't think it's a good idea trying to dissable it ,the same sensor is responsible for the current that the battery is receiving so i don't think you can dissable it at all because the phone will not know at what amps to charge the battery,i bet it won't charge or extremely it will become galaxy note 7 bomb :silly: )
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Thanks dear for the suggestion. Building up the courage to order a replacement. ??
daniel_loft said:
Before buying anything or opening the phone yourself contact OnePlus. If the phone is under warranty probably they will take care of it. (even if, many times, the battery doesn't have the same warranty as the rest of the phone)
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Click to collapse
Dear the problem is that the phone is not covered under any warranty. I purchased it locally from a shop that doesn't provide warranty for any phone. I live in Pakistan, I tried contacting OnePlus but seems like they don't have any official stores in Pakistan. I guess, there's a service centre with whom they have partnership for services.
I guess, I have to contact them.
Abuzar991 said:
I own an OnePlus 5 that I have used for a couple of months with stock OOS and locked bootloader and unrooted. I have always used an original dash charger and cable. However, few days ago the phone became unresponsive to the charger and after the battery died. When I reconnect the charger now, it gives a message that device temperature too low, can not charge and when I turn it on the battery shows 50% charge when I remove the charger it turns off after a short while. The phone didn't suffer any drop or water damage or any other kind of accident. The phone is not under warranty so, I need to find a way to charge the phone. I have searched for the problem on many forums and some point out to a faulty temperature sensor on the battery and others point to the daughter charging board while some say there's an issue with the motherboard. Is there anyone who could troubleshoot the problem precisely.
Or, Is there a way, to flash a custom kernel which could turn off the temperature sensor on the battery, if it's there.
Also, needed to know that will the problem go away after a battery replacement?
I have wiped cache and data, downgraded the phone from Pie to Oreo and nothing seemed to work. Some people suggested putting it to rest for 24 hours, I also did that, but to no avail.
Click to expand...
Click to collapse
Hi, just curious about the update on this one? I've also encountered the same issue on my OP5 and still waiting for the battery replacement I ordered hoping that it is a faulty battery.
I didn't have the low temperature issue but my charging port did start to fail so I replaced it and the battery last month. The hardest part is getting the back off. The screen snaps in much tighter than most phones I've worked on which were glued shut.
I got my parts from E-Trade supply but I never will again. The charging port I got for an iPhone 6 I'm repairing was defective and they would only credit the part and not the $22 in shipping I paid them. They eventually did, but only because I bought several items over the past few years and I started putting up bad reviews on them. Never again.
The parts for the OnePlus 5 were okay although the brand new battery is only at 91% health. The original 16 month old one was 83% still a gain.
Hey brother, did the battery replacement fix the issue?? I have been having the same problem since today morning.
[Update] Was able to bring my OP5 to a local tech who is trusted to fix OnePlus devices but unfortunately the problem on my phone is with the motherboard. Tech already tried replacing the battery as well as the charging port to no avail, so I may have to stick with my OnePlus 5 permanently connected to a power source while I wait for the upgrade(OnePlus 7) to be released.
The same thing with me, I trying now to fix this, but... I can,t
Mobo issue
After almost a month with the local tech, he was able to order a spare part for the issue with my OP5 motherboard. Fingers crossed hoping that it will be fixed within this week, it already cost me $100 :crying: I'll update on which part needs to be replaced if the issue is with the motherboard itself.
aanishjangra said:
Hey brother, did the battery replacement fix the issue?? I have been having the same problem since today morning.
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Click to collapse
[UPDATE] A Battery replacement by OnePlus solved my problem. It also fixed certain other issues I was having like 3hr SOT, random shutdowns before reaching 0% etc. Cost me ₹1600 (around $22.5)
Jhem OP5 said:
After almost a month with the local tech, he was able to order a spare part for the issue with my OP5 motherboard. Fingers crossed hoping that it will be fixed within this week, it already cost me $100 :crying: I'll update on which part needs to be replaced if the issue is with the motherboard itself.
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Click to collapse
Good luck. I hope your issue gets fixed soon
Man I paid about the same for the battery and replaced it myself. But at least I didn't have to send it away. Unfortunately my only other phone (HTC one M8) doesn't work on my carrier.
[Update] My OP5's alive and kicking again. It cost me $40 for the board to be fixed, $60 for the front glass replacement.
Here's the pic of what was replaced on the motherboard
Sad to hear this is still going on with OnePlus phones. I had this problem with my 3T. Replaced everything, except the motherboard. I'm figuring it's that, but at this point I don't care. A replacement is anywhere from $80 to $150. You could buy a new 3T outright for that price.

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