Database Users

Battery/Charging Issues (Nexus 4)

I am having problems with my Nexus 4.
History, replaced screen after phone was knocked out of my hand, probably damaged battery while trying to remove it, but everything worked once it was back together.
Screen broke again, and while working on that, I noticed the battery had swollen so ordered a replacement of eBay.
All back together now, but.
1 Phone does not state "charging" when connected to AC or USB charging, although the battery icon has the lightning bolt in it and the %charge does not drop while messing with the phone.
2 Phone does charge using wireless, but slowly, and status swaps back and forth between charging and not charging and the % will move from e.g. 40% to 35% as it says charging or not charging.
3 USB works for connection to PC.
I charged the new battery overnight, wirelessly. It got to about 90%, so slow charging, but seems to work. Phone is usable, everything seems to work. I connected it to PC and was able to use Nexus Root Toolkit to backup, the reset the phone, no change in charging behavior.
Booting into safe mode made no difference either. So it seems it is not software/firmware/apps that are causing the problem?
I guess next step is to open it up again and remove and remake all connections and check contact posts? Should I order a third battery? Or a new motherboard?
I searched here, but could not find anyone with the same problem.
Any and all help appreciated. Thanks in advance, guys.

Opening and rechecking connections and coating with contact cleaner has made no difference.
Phone typically needs Volume Down and Power button pressed to get it to start, then Power Button to select start option, then seems to run okay.
Battery still not reaching 100% charged, generally 70-80% after a full night off, using wireless (my Nexus 5 charges happily on same charger).
Ordered a cheap battery from China, not really expecting that to be the problem, but no other clues or suggestions for now.

Any update?
My battery is ****e now, lasts 3-4 hours and I need to turn off the phone and charge. It takes 4+ hours to charge when switched on. Charging via the PC you can forget it, it drains the battery if anything!
I'm thinking of buying the battery on eBay and doing my research on how to fix myself.

Phone not switching on and Battery issues
Hi,
I have been facing quick drainage of my Nexus 4 battery since past few months. Recently I had been keeping it on charge almost the whole day, and a full charge would last only 2-3 hours! Further, the charging was taking a lot of time too.
Today, my phone had already switched off due to low battery when I put it on charger. After the white charging icon appeared for a few seconds, the phone wasn't charging at all. I have tried 4 different chargers, but to no avail.
Can someone help me? Is there a guide on how to change the battery?
Any help and urgent help appreciated!
Zany!

Cooldood2012 said:
II guess next step is to open it up again and remove and remake all connections and check contact posts? Should I order a third battery? Or a new motherboard?
I searched here, but could not find anyone with the same problem.
Click to expand...
Click to collapse
It's possible some hardware was damaged when you took apart and put back together your phone. The USB board is a possibility, as is the back cover itself. These parts are pretty inexpensive, if you want to try buying a replacement, but that's just a shot in the dark.
uncle_buckman said:
Any update?
My battery is ****e now, lasts 3-4 hours and I need to turn off the phone and charge. It takes 4+ hours to charge when switched on. Charging via the PC you can forget it, it drains the battery if anything!
I'm thinking of buying the battery on eBay and doing my research on how to fix myself.
Click to expand...
Click to collapse
Buy a new battery. Li-ion batteries are only good for a few hundred cycles or so (~500 cycles is the expected lifetime), and the N4 isn't exactly the best in battery life, so you can reach the point where your battery turns to crap within a year or so (or less).
Go to ifixit.com and look at the teardown. All you need to replace the battery is a T5 TORX driver (for the screws at the bottom), something thin and plastic (like a guitar pick or a plastic knife - they do make professional tools for this) to pry the back cover off, a tiny phillips screwdriver (like for eyeglasses) for the battery screws, and something to pry the old battery off of the adhesive holding it in. Double sided cellophane tape works fine for keeping the new battery in. When prying the cover off, go slowly. A little at a time, don't rush or force things. Or you might flex too much and crack the back glass. Don't forget to take out the SIM tray first.
zanyguy said:
Hi,
I have been facing quick drainage of my Nexus 4 battery since past few months. Recently I had been keeping it on charge almost the whole day, and a full charge would last only 2-3 hours! Further, the charging was taking a lot of time too.
Today, my phone had already switched off due to low battery when I put it on charger. After the white charging icon appeared for a few seconds, the phone wasn't charging at all. I have tried 4 different chargers, but to no avail.
Can someone help me? Is there a guide on how to change the battery?
Click to expand...
Click to collapse
Time for a new battery. See above.

My battery have started to swollen up a bit but not alot (around 1mm or less, but it is noticeable when not in a case, it can wiggle a bit from side to side but not alot at all).
I have already ordered a new battery if it is expanding more, but yet battery life is pretty good in standby but not getting more then 3hours of SOT. but since im mostly using the N4 for email's and texting its not a problem for me to get through a full day.

I'm having the exact same issue but I've never taken the phone apart. In the 20 minutes its been off charger it's dropped 11% screen off in my pocket. It also gets hot and shuts off.

apocolypsecow said:
I'm having the exact same issue but I've never taken the phone apart. In the 20 minutes its been off charger it's dropped 11% screen off in my pocket. It also gets hot and shuts off.
Click to expand...
Click to collapse
That could be software/ROM related. It sounds like somethings keeping your phone going full blast instead of letting it idle.

Yup, trying going back to full stock (should always be first step if possible), and then you can go from there. If it doesn't happen, than it was a software issue, and if it still does than it is definitely a hardware issue. Best of luck.
Sent from my Nexus 4 using XDA Free mobile app
---------- Post added at 04:29 AM ---------- Previous post was at 04:27 AM ----------
With a swollen battery I strongly recommend you stop actively using the device. Swollen batteries can explode and that would not be good at all. I advise you to please not use the device anymore.
EDIT: Spelling
Sent from my Nexus 4 using XDA Free mobile app

Third battery (original, suspect replacement, now China sourced replacement) has been working well, phone back together and preforming as new for the last few months

replacing battery

Had anybody had their 6p battery replaced? Can anyone recommend a good battery? What else should I expect as far as costs and turnaround time?
I would especially be interested in hearing if anyone had a bad experience (e.g., damaged device) getting their battery replaced or if anyone has any shops they can recommend in the bay area. Thanks!

marbertshere said:
Had anybody had their 6p battery replaced? Can anyone recommend a good battery? What else should I expect as far as costs and turnaround time?
I would especially be interested in hearing if anyone had a bad experience (e.g., damaged device) getting their battery replaced or if anyone has any shops they can recommend in the bay area. Thanks!
Click to expand...
Click to collapse
I would recommend doing some searching.... https://forum.xda-developers.com/nexus-6p/accessories/oem-battery-t3534410

Lots of information here

The camera glass is supposedly the worst part. I hear it breaks very easily.

crixley said:
The camera glass is supposedly the worst part. I hear it breaks very easily.
Click to expand...
Click to collapse
I'm wondering if someone tries to fix it for me and they damage it, would they pay for a replacement part? I doubt it and that worries me because I'm sure I can ask a repair shop to do it and they might say yes but they may not be experienced in replacing 6p batteries.

crixley said:
The camera glass is supposedly the worst part. I hear it breaks very easily.
Click to expand...
Click to collapse
I just replaced my battery earlier today. The camera glass was actually pretty easy, once I used a heat gun on it. The only thing I damaged greatly was the bottom plastic cover. Slipping a thin blade under it left a bulge in it. I had a spare and replaced it.

I did mine today also. It wasn't to bad.. The most important thing is HEAT or the glass will crack. It took me about 40 minutes to finish it
Sent from my Nexus 6P using XDA-Developers Legacy app

bigmatt503 said:
I did mine today also. It wasn't to bad.. The most important thing is HEAT or the glass will crack. It took me about 40 minutes to finish it
Click to expand...
Click to collapse
Will you guys report if you see a big difference after changing? I'm ordering a sino today. If you have Accubattery installed I'd be curious in knowing what it reads the replacement battery health as.

marbertshere said:
Will you guys report if you see a big difference after changing? I'm ordering a sino today. If you have Accubattery installed I'd be curious in knowing what it reads the replacement battery health as.
Click to expand...
Click to collapse
I got the Cameron sino battery from Amazon. Accubattery said my og battery was at 78% and my nexus was losing its charge much faster when I purchased it a year ago. My new battery is showing 99% after 24 hours with accubattery. I'm glad I took the risk of swapping the battery myself
Sent from my Nexus 6P using XDA-Developers Legacy app

marbertshere said:
Will you guys report if you see a big difference after changing? I'm ordering a sino today. If you have Accubattery installed I'd be curious in knowing what it reads the replacement battery health as.
Click to expand...
Click to collapse
I've been running Accubattery for quite a while. Before the replacement, I was down to 60% battery health and getting around 2 hours of screen-on time. I was getting shutdowns at 15% and 20% battery life. Also, a heavy-load action like taking pictures wasn't safe when at less than about 60% battery remaining, since I'd get just a few pictures and then a sudden shutdown.
My battery replacement was advertised to be and looks like a legitimate OEM Huawei part. I'm now showing 107% battery health after a couple charges and a predicted screen-on time of about 4.5 hours. I also used the phone a lot yesterday for video, audio streaming, gaming playing, etc., and it held up solidly compared to what my old battery was giving me.
And I concur with bigmatt503 that heat is the key to avoiding damage to phone parts. I think if I'd have used more heat on the bottom plastic strip before wedging the knife under it, I would have avoided damaging it and would have been able to reuse it, rather than replacing it with a new one. The heat source for me was a heat gun bought from Amazon.

highvista said:
I've been running Accubattery for quite a while. Before the replacement, I was down to 60% battery health and getting around 2 hours of screen-on time. I was getting shutdowns at 15% and 20% battery life. Also, a heavy-load action like taking pictures wasn't safe when at less than about 60% battery remaining, since I'd get just a few pictures and then a sudden shutdown.
My battery replacement was advertised to be and looks like a legitimate OEM Huawei part. I'm now showing 107% battery health after a couple charges and a predicted screen-on time of about 4.5 hours. I also used the phone a lot yesterday for video, audio streaming, gaming playing, etc., and it held up solidly compared to what my old battery was giving me.
And I concur with bigmatt503 that heat is the key to avoiding damage to phone parts. I think if I'd have used more heat on the bottom plastic strip before wedging the knife under it, I would have avoided damaging it and would have been able to reuse it, rather than replacing it with a new one. The heat source for me was a heat gun bought from Amazon.
Click to expand...
Click to collapse
I did a bit more research and found out that the battery I used as a replacement is not a real OEM battery. The ribbon cable on it is thinner than the OEM and the temperature sensor is locked at 25C. See this thread for a lot more information on finding an OEM battery and the non-OEM batteries that do have a working temperature sensor:
https://forum.xda-developers.com/nexus-6p/accessories/oem-battery-t3534410

highvista said:
I've been running Accubattery for quite a while. Before the replacement, I was down to 60% battery health and getting around 2 hours of screen-on time. I was getting shutdowns at 15% and 20% battery life. Also, a heavy-load action like taking pictures wasn't safe when at less than about 60% battery remaining, since I'd get just a few pictures and then a sudden shutdown.
My battery replacement was advertised to be and looks like a legitimate OEM Huawei part. I'm now showing 107% battery health after a couple charges and a predicted screen-on time of about 4.5 hours. I also used the phone a lot yesterday for video, audio streaming, gaming playing, etc., and it held up solidly compared to what my old battery was giving me.
And I concur with bigmatt503 that heat is the key to avoiding damage to phone parts. I think if I'd have used more heat on the bottom plastic strip before wedging the knife under it, I would have avoided damaging it and would have been able to reuse it, rather than replacing it with a new one. The heat source for me was a heat gun bought from Amazon.
Click to expand...
Click to collapse
Thanks for sharing guys. What battery did you purchase?

highvista said:
I've been running Accubattery for quite a while. Before the replacement, I was down to 60% battery health and getting around 2 hours of screen-on time. I was getting shutdowns at 15% and 20% battery life. Also, a heavy-load action like taking pictures wasn't safe when at less than about 60% battery remaining, since I'd get just a few pictures and then a sudden shutdown.
My battery replacement was advertised to be and looks like a legitimate OEM Huawei part. I'm now showing 107% battery health after a couple charges and a predicted screen-on time of about 4.5 hours. I also used the phone a lot yesterday for video, audio streaming, gaming playing, etc., and it held up solidly compared to what my old battery was giving me.
And I concur with bigmatt503 that heat is the key to avoiding damage to phone parts. I think if I'd have used more heat on the bottom plastic strip before wedging the knife under it, I would have avoided damaging it and would have been able to reuse it, rather than replacing it with a new one. The heat source for me was a heat gun bought from Amazon.
Click to expand...
Click to collapse
marbertshere said:
Thanks for sharing guys. What battery did you purchase?
Click to expand...
Click to collapse
I bought mine from an eBay vendor, but I don't think they are still selling the battery.
After reading through the thread I posted about above, it seems like these are the best bets for getting batteries that have the temperature sensor:
http://www.ebay.com/itm/252482757101?_trksid=p2057872.m2749.l2649&ssPageName=STRK%3AMEBIDX%3AIT
https://www.amazon.com/gp/product/B01KV4OIDE/ref=s9_dcacsd_dcoop_bw_c_x_1_w

Disgraceful battery, used phone -- options?

Hi all,
Bought my 6P used a year ago to the day.
Recently, along with the ever-looming battery shutdown bug (32%), I've been struggling to even get an hour SoT, and can go for a short walk with 50% battery and come back with a dead phone.
Huawei refuse to do anything as I do not have original proof-of-purchase for the phone, so my only options are to do things myself or pay someone else.
What are my options here? Will a battery replacement resolve my issues? Replacement genuine batteries seem expensive, are cheap knockoffs to be trusted?

Here is my findings.
I reset my 6P and fully charged. Let it on without using it, it last at least 20 hours and still 59% power left. Then I took 3 photos and it shutdown right away.
I think it is the software issue. Replace battery won't fix it.

Bought my phone used through Swappa and had no proof of purchase, but was still able to convince Google to send me an RMA phone a few weeks ago. Accubattery said the old one had like 70% battery capacity, while the new one is reporting 103% now and my SOT is probably double. So maybe complain away to Google reps until they decide to just RMA it...

Hi, who did you contact for this? I can't find a link on Google's site.
Thanks

Buy a new battery form ebay for 9.99 and it comes with the tools needed to swap with the exception of a x-acto knife or heat gun, but you can use a hair dryer just make sure not to apply heat on the camera or you will have to replace it as well. Buy the one form seller 8-50855 which offers the battery with a temp sensor. The process takes about 20-30 minutes, but it makes a huge difference to have a new battery. Now I get 5-6 hours SoT with heavy usage with pure nexus and custom kernel(Francos) 103% health as well and no more shutting off at 25%.

sytzeng said:
Here is my findings.
I reset my 6P and fully charged. Let it on without using it, it last at least 20 hours and still 59% power left. Then I took 3 photos and it shutdown right away.
I think it is the software issue. Replace battery won't fix it.
Click to expand...
Click to collapse
That is a GUESS on your part, not a finding.
xxgmon3yxx said:
Buy a new battery form ebay for 9.99 and it comes with the tools needed to swap with the exception of a x-acto knife or heat gun, but you can use a hair dryer just make sure not to apply heat on the camera or you will have to replace it as well. Buy the one form seller 8-50855 which offers the battery with a temp sensor. The process takes about 20-30 minutes, but it makes a huge difference to have a new battery. Now I get 5-6 hours SoT with heavy usage with pure nexus and custom kernel(Francos) 103% health as well and no more shutting off at 25%.
Click to expand...
Click to collapse
Right on! :good:

xxgmon3yxx said:
Buy a new battery form ebay for 9.99 and it comes with the tools needed to swap with the exception of a x-acto knife or heat gun, but you can use a hair dryer just make sure not to apply heat on the camera or you will have to replace it as well. Buy the one form seller 8-50855 which offers the battery with a temp sensor. The process takes about 20-30 minutes, but it makes a huge difference to have a new battery. Now I get 5-6 hours SoT with heavy usage with pure nexus and custom kernel(Francos) 103% health as well and no more shutting off at 25%.
Click to expand...
Click to collapse
Unfortunately in the UK they are harder to source.
One thing that worries me is - do you need to glue the phone back together?

Quarsar said:
Unfortunately in the UK they are harder to source.
One thing that worries me is - do you need to glue the phone back together?
Click to expand...
Click to collapse
they are easy to get in the uk, if you dont trust ebay, i use this company for all my spares for the nexus 6p
https://www.replacebase.co.uk/for-huawei-nexus-6p-replacement-battery-hb416683ecw-3450mah-oem/
also you dont need glue to reassemble the phone, not sure if the battery is held down but if it is, the some double sided m3 tape would do the trick.

DANIELWHITT said:
they are easy to get in the uk, if you dont trust ebay, i use this company for all my spares for the nexus 6p
https://www.replacebase.co.uk/for-huawei-nexus-6p-replacement-battery-hb416683ecw-3450mah-oem/
also you dont need glue to reassemble the phone, not sure if the battery is held down but if it is, the some double sided m3 tape would do the trick.
Click to expand...
Click to collapse
Sound, pulled the trigger and ordered off ebay. Now to hope I don't break it taking it apart!

I may end up doing a battery swap also. I;ve had my 6P for 14 months and the battery is only at 65% of it's capacity. This is by far the worst performing battery I have ever had. I'm getting something like 2 hours of SOT. My LG G5, which I've owned longer, has held up MUCH better in the battery department.
I basically move it from charger to charger (car, desk, night stand). I was at an even this weekend and was sure to bring my battery pack to make sure it wouldn't run out of juice during the 8 hours I was there.
I treat my batteries well, and try to never let them discharge below 50% if possible.

I get 2 hours on a VERY good day!

Battery replaced, a little more hassle than it really should be, but let's see how this goes.

Won't turn on, no lights, but warms up when plugged in.

As the title says, Phone won't turn on. There are no led lights at all. It does get warm after being plugged in for a little. I had jrkruse's hybrid_bra1 stock safetynet samsungpay...... rom on it. It was rooted. Very minimal processes running. I actually had basically everything stopped and greenify on. Phone was around 40% battery. I plugged it into charger, took my dog outside, showered real fast, washed a few dishes, then came back in to room within 15 minutes to my phone being dead and hot. It's never got this hot before even while rooted and plugged in with this rom on it. I have never had it get that hot. Was just formatted the day before and really bare but, that is what happened.
A couple battery apps I had put the batteries remaining life capacity at around 60%. It held a charge poorly. Even for 60% capacity it felt weak, considering how little I did on it lately. I am thinking the battery may have took a crap but unsure because it warms up when it is plugged in. I plan on getting a battery soon since they are inexpensive and replace it to try it out.
Just wondering if anyone here has any experience with this and can offer any advice.
Thank you in advance.
(I looked for a min or two for similar posts but didn't find much. Will gladly take down if someone can point me the way)

You say your battery was already outworn, It may have died. I think you should try with a new battery, Or take it to a technician who can test the phone's hardware to see if there is anything else broken
i've only had one similar case with an s3, which would turn of at random % of battery. But when plugged turned on. I replaced the battery and it worked fine then

Maxissc said:
You say your battery was already outworn, It may have died. I think you should try with a new battery, Or take it to a technician who can test the phone's hardware to see if there is anything else broken
i've only had one similar case with an s3, which would turn of at random % of battery. But when plugged turned on. I replaced the battery and it worked fine then
Click to expand...
Click to collapse
I really do hope that is what's wrong. I just ordered a battery. Thanks for the reply. I also got some little tools and battery door adhesive sticker. Wish me luck!
funny story....
The mic in my Nubia Red Magic broke and I sent that back to hong kong for repairs like 20 days ago. Before the Red Magic, I used this galaxy s7 edge my friend gave me. I gave it back when I got the Red Magic and told him to sell it or something. Not much later, decided to buy it back off of him for $200 to give to my mother. She loved it. I had the gs7 edge with me exploring prepaid provider options for my mom when the Red Magic mic broke. So then I decided to borrow the edge from her till my phone got back and few days later I break this one too..
I feel naked without a phone for so long haha

Zombiebeaver said:
As the title says, Phone won't turn on. There are no led lights at all. It does get warm after being plugged in for a little. I had jrkruse's hybrid_bra1 stock safetynet samsungpay...... rom on it. It was rooted. Very minimal processes running. I actually had basically everything stopped and greenify on. Phone was around 40% battery. I plugged it into charger, took my dog outside, showered real fast, washed a few dishes, then came back in to room within 15 minutes to my phone being dead and hot. It's never got this hot before even while rooted and plugged in with this rom on it. I have never had it get that hot. Was just formatted the day before and really bare but, that is what happened.
A couple battery apps I had put the batteries remaining life capacity at around 60%. It held a charge poorly. Even for 60% capacity it felt weak, considering how little I did on it lately. I am thinking the battery may have took a crap but unsure because it warms up when it is plugged in. I plan on getting a battery soon since they are inexpensive and replace it to try it out.
Just wondering if anyone here has any experience with this and can offer any advice.
Thank you in advance.
(I looked for a min or two for similar posts but didn't find much. Will gladly take down if someone can point me the way)
Click to expand...
Click to collapse
I have the same rom, with charging issues. I don't think its the rom causing it. The s7e are getting old and the batteries are taking a toll with the age. My phone will charge up to 81 at night and stay there. I get better results with wireless charging so i just top my phone off during the day with my wireless charger. There is a code to reset the battery's internal memory, if i find the link on how to do it I will post here for you.

Fear_The_Fluff said:
I have the same rom, with charging issues. I don't think its the rom causing it. The s7e are getting old and the batteries are taking a toll with the age. My phone will charge up to 81 at night and stay there. I get better results with wireless charging so i just top my phone off during the day with my wireless charger. There is a code to reset the battery's internal memory, if i find the link on how to do it I will post here for you.
Click to expand...
Click to collapse
Thanks for reply and alright let me know if you find out. My phone had no problem charging to 100% Its just the 100% on the status bar wasnt 100% of the 3600 capacity from wear. My friend's also does the same thing as yours except his he cant charge more than like 24% haha. He just uses it as a plugged in music player in car.... I am getting battery in the mail tomorrow and will see what I can do.

Zombiebeaver said:
Thanks for reply and alright let me know if you find out. My phone had no problem charging to 100% Its just the 100% on the status bar wasnt 100% of the 3600 capacity from wear. My friend's also does the same thing as yours except his he cant charge more than like 24% haha. He just uses it as a plugged in music player in car.... I am getting battery in the mail tomorrow and will see what I can do.
Click to expand...
Click to collapse
Try this: https://forum.xda-developers.com/showpost.php?p=74268596&postcount=4
I have not done it because it requires draining the battery and I never get around to doing that. Hopefully it will help you out. Good luck!

Fear_The_Fluff said:
Try this: https://forum.xda-developers.com/showpost.php?p=74268596&postcount=4
I have not done it because it requires draining the battery and I never get around to doing that. Hopefully it will help you out. Good luck!
Click to expand...
Click to collapse
A little late, sorry. lol.
Thanks for suggestion, however, I may have worded my statement incorrectly. I meant to say that My phone would charge to 100% and the status bar displayed it as 100% but, the health and total capacity of the battery in mah was not the maximum 3600 or so due to simple wear and tare. It isn't apparent within any stock android feature however, battery monitoring apps like accubattery gather statistics after several charging sessions and estimate the current mah capacity. Mine was much lower than the default oem stated value of 3600. So my battery could be charged 100% but the 100% is really only 2400 mah lol. It was obvious either way by noticing that after my time using it and the previous owner's bad charging over night habits, that the battery was gradually needing charged more often lol..
I did read about the calibration method before when I was first looking into the battery issues. It seems it is more often done after a new battery is installed.
I screwed up a new battery install at the last second. I had to stop due the tiniest little round metal piece coming off from a very light swipe of my plastic spudger.
It was a very small wire connector piece. Unbelievably irritating. I didn't even finish because I doubt it would work properly. I beleive it is for the rf cable or something not sure. The red one on the left bottom side of the logicboard/motherboard whatever. There are three of them.
I took it apart and put it together a couple times prior to this and in a hurry it popped off and I couldnt find it. I couldnt find out the exact part name online so I could buy one and solder it back on. I did find a site/ supplier that has a plethora of them though. They are tiny coaxial connectors/pins. I didn't look through them all but there are 6,000 some listed under coaxial connectors (RF). https://www.digikey.com/products/en/connectors-interconnects/coaxial-connectors-rf/437?k=coaxial pin
I haven't gotten around to asking samsung or the digikeys support if they could help me find out which it is. They have different sizes and frequency ratings or speeds and such. The phone is packed away until I manage to figure out which pin to buy or if I pull 80$ or so out of my behind and buy a whole new motherboard logic board haha.

Device temperature too low, can't charge oneplus 5

I own an OnePlus 5 that I have used for a couple of months with stock OOS and locked bootloader and unrooted. I have always used an original dash charger and cable. However, few days ago the phone became unresponsive to the charger and after the battery died. When I reconnect the charger now, it gives a message that device temperature too low, can not charge and when I turn it on the battery shows 50% charge when I remove the charger it turns off after a short while. The phone didn't suffer any drop or water damage or any other kind of accident. The phone is not under warranty so, I need to find a way to charge the phone. I have searched for the problem on many forums and some point out to a faulty temperature sensor on the battery and others point to the daughter charging board while some say there's an issue with the motherboard. Is there anyone who could troubleshoot the problem precisely.
Or, Is there a way, to flash a custom kernel which could turn off the temperature sensor on the battery, if it's there.
Also, needed to know that will the problem go away after a battery replacement?
I have wiped cache and data, downgraded the phone from Pie to Oreo and nothing seemed to work. Some people suggested putting it to rest for 24 hours, I also did that, but to no avail.

seems like the thermistor in the battery died ,i suggest to swap the battery with a new one

steve-fox said:
seems like the thermistor in the battery died ,i suggest to swap the battery with a new one
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Click to collapse
Are you sure that the temperature sensor is located on the battery or inside the battery? Because, if I buy a new battery that would mean I can not get it replaced if the issue is not with the battery.
I have to order it online as the battery is not available in the local market.

Abuzar991 said:
Are you sure that the temperature sensor is located on the battery or inside the battery? Because, if I buy a new battery that would mean I can not get it replaced if the issue is not with the battery.
I have to order it online as the battery is not available in the local market.
Click to expand...
Click to collapse
yes sir ,that why batteries have more than 2 pins ?..swap it and you will be good to go

steve-fox said:
yes sir ,that why batteries have more than 2 pins ..swap it and you will be good to go
Click to expand...
Click to collapse
Sorry for being overly cautious about the issue. I have searched some forums where people couldn't get the issue resolved even after changing the battery.
Still, I am thankful regarding your input and replies.
But is there, a custom kernel available where the battery sensor could be bypassed for the cell to charge?

Before buying anything or opening the phone yourself contact OnePlus. If the phone is under warranty probably they will take care of it. (even if, many times, the battery doesn't have the same warranty as the rest of the phone)

Abuzar991 said:
Sorry for being overly cautious about the issue. I have searched some forums where people couldn't get the issue resolved even after changing the battery.
Still, I am thankful regarding your input and replies.
But is there, a custom kernel available where the battery sensor could be bypassed for the cell to charge?
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i haven't faced this issue on the op5 ,but in the past i have faced it in other phones (not charging with battery is too cold message)either way a replacement is pretty cheap i would go for it ..(i don't think it's a good idea trying to dissable it ,the same sensor is responsible for the current that the battery is receiving so i don't think you can dissable it at all because the phone will not know at what amps to charge the battery,i bet it won't charge or extremely it will become galaxy note 7 bomb :silly: )

steve-fox said:
yes sir ,that why batteries have more than 2 pins ..swap it and you will be good to go
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steve-fox said:
i haven't faced this issue on the op5 ,but in the past i have faced it in other phones (not charging with battery is too cold message)either way a replacement is pretty cheap i would go for it ..(i don't think it's a good idea trying to dissable it ,the same sensor is responsible for the current that the battery is receiving so i don't think you can dissable it at all because the phone will not know at what amps to charge the battery,i bet it won't charge or extremely it will become galaxy note 7 bomb :silly: )
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Thanks dear for the suggestion. Building up the courage to order a replacement. ??

daniel_loft said:
Before buying anything or opening the phone yourself contact OnePlus. If the phone is under warranty probably they will take care of it. (even if, many times, the battery doesn't have the same warranty as the rest of the phone)
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Dear the problem is that the phone is not covered under any warranty. I purchased it locally from a shop that doesn't provide warranty for any phone. I live in Pakistan, I tried contacting OnePlus but seems like they don't have any official stores in Pakistan. I guess, there's a service centre with whom they have partnership for services.
I guess, I have to contact them.

Abuzar991 said:
I own an OnePlus 5 that I have used for a couple of months with stock OOS and locked bootloader and unrooted. I have always used an original dash charger and cable. However, few days ago the phone became unresponsive to the charger and after the battery died. When I reconnect the charger now, it gives a message that device temperature too low, can not charge and when I turn it on the battery shows 50% charge when I remove the charger it turns off after a short while. The phone didn't suffer any drop or water damage or any other kind of accident. The phone is not under warranty so, I need to find a way to charge the phone. I have searched for the problem on many forums and some point out to a faulty temperature sensor on the battery and others point to the daughter charging board while some say there's an issue with the motherboard. Is there anyone who could troubleshoot the problem precisely.
Or, Is there a way, to flash a custom kernel which could turn off the temperature sensor on the battery, if it's there.
Also, needed to know that will the problem go away after a battery replacement?
I have wiped cache and data, downgraded the phone from Pie to Oreo and nothing seemed to work. Some people suggested putting it to rest for 24 hours, I also did that, but to no avail.
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Hi, just curious about the update on this one? I've also encountered the same issue on my OP5 and still waiting for the battery replacement I ordered hoping that it is a faulty battery.

I didn't have the low temperature issue but my charging port did start to fail so I replaced it and the battery last month. The hardest part is getting the back off. The screen snaps in much tighter than most phones I've worked on which were glued shut.
I got my parts from E-Trade supply but I never will again. The charging port I got for an iPhone 6 I'm repairing was defective and they would only credit the part and not the $22 in shipping I paid them. They eventually did, but only because I bought several items over the past few years and I started putting up bad reviews on them. Never again.
The parts for the OnePlus 5 were okay although the brand new battery is only at 91% health. The original 16 month old one was 83% still a gain.

Hey brother, did the battery replacement fix the issue?? I have been having the same problem since today morning.

[Update] Was able to bring my OP5 to a local tech who is trusted to fix OnePlus devices but unfortunately the problem on my phone is with the motherboard. Tech already tried replacing the battery as well as the charging port to no avail, so I may have to stick with my OnePlus 5 permanently connected to a power source while I wait for the upgrade(OnePlus 7) to be released.

The same thing with me, I trying now to fix this, but... I can,t

Mobo issue
After almost a month with the local tech, he was able to order a spare part for the issue with my OP5 motherboard. Fingers crossed hoping that it will be fixed within this week, it already cost me $100 :crying: I'll update on which part needs to be replaced if the issue is with the motherboard itself.

aanishjangra said:
Hey brother, did the battery replacement fix the issue?? I have been having the same problem since today morning.
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[UPDATE] A Battery replacement by OnePlus solved my problem. It also fixed certain other issues I was having like 3hr SOT, random shutdowns before reaching 0% etc. Cost me ₹1600 (around $22.5)
Jhem OP5 said:
After almost a month with the local tech, he was able to order a spare part for the issue with my OP5 motherboard. Fingers crossed hoping that it will be fixed within this week, it already cost me $100 :crying: I'll update on which part needs to be replaced if the issue is with the motherboard itself.
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Good luck. I hope your issue gets fixed soon

Man I paid about the same for the battery and replaced it myself. But at least I didn't have to send it away. Unfortunately my only other phone (HTC one M8) doesn't work on my carrier.

[Update] My OP5's alive and kicking again. It cost me $40 for the board to be fixed, $60 for the front glass replacement.

Here's the pic of what was replaced on the motherboard

Sad to hear this is still going on with OnePlus phones. I had this problem with my 3T. Replaced everything, except the motherboard. I'm figuring it's that, but at this point I don't care. A replacement is anywhere from $80 to $150. You could buy a new 3T outright for that price.