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Hi everyone,
First of all, I apologize in advance,
1. Because I know this isn't a tech support forum.
2. Because I don't contribute and help out as much as I should.
Coming here was a last resort, I don't consider myself a noob, but I'm really stuck here.
Please note that I appreciate every single response, and I will donate if anyone can give me a fix.
With that aside, let me get started
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Okay so about a week ago, I accidentally bent my charger when it was charging my note.
It didn't charge at all that night
That morning, I blew into the charge port on my note, suspecting that dust may have been the cause.
Somehow, that helped, as my note charged fully that day, in about 2-3 hours
Then I tried charging it the next night.
It charged incredibly slowly, reaching about 70% after 10 hours charge
The next few nights were similar, but reaching no more than 40% charge after 10 hours.
It got progressively worse, it would only charge if I applied pressure to the mini-usb,
I looked around this morning, and stumbled across another guy with the same problem
(see here http://www.galaxynoteforum.net/galaxy-note-help/charging-port-issue/ )
He advised,
"Well I have figured out the issue. If you look into the charging port slot on the phone you will notice a small thin flat piece of metal which inserts into the charger. That was slanted and angled downward which would not let "ANY" charger or docking station charge correctly also causing it to drain the battery. Contacts on this piece and the phone were to close causing a minor contact draining power. I used a precision flathead screw driver and lifted the piece slightly and now works fine"
So I tried that, and it seemed to help, as the note began charging, (extremely slowly, reaching about 30%)
Then I tried pushing that "thin flat piece of metal up even further"
However, I went too far, and I couldn't fit the charger into the charge port.
So I tried pushing it back into the centre but I may have damaged one of the pins in the charge port (inside the phone)
I seen a little spark, and the note turned off.
I tried switching it on, and managed to boot to safe mode (no idea how)
So then I tried charging it, I applied pressure and managed to get it to start charging. (thank god)
This was about 30 mins ago, it looks to be holding the charge at about 20%, but it's not increasing
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I suspect one of the pins in the note charge port was snapped off.. although I'm not sure.. (it appears to be the one on the right)
1.Does anyone know how many pins there are on the charge port inside the note? (is it 4 or 5?)
2.What should I do?
If I broke a pin, it should not charge at all, right? (but it seems to be charging)
3. Do I need to replace the charge port, if so, how much would it cost?
4. Would I be better off getting a charging station, and charging the battery using that
5. Should I try moving the metal strip again? (inside the charge port of the note)
oops forgot to mention, when the problem started, and the note was slow-charging, an audible buzzing/humming could be heard in the wall outlet
also, I'm using my original samsung usb charger, not a generic one, and I'm charging directly into a wall outlet.
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Thank you for taking the time to read this, I really appreciate it, and any advise that you do offer.
Cyber735
Here my tipp: You can go to a service center, maybe they even repair it under warranty. Or you can order a new micro usb port and replace it. Google should help you to find a seller. Depends on whether you feel comfortable enough to replace it yourself or not. Oh one more thing, I would stopp using your Note to avoid any further damage.
Sent from my Galaxy Note running ICS
there are 5 pins on the charger slot, 4 I believe are for data transfer and the 5th being the one that draws power (charges the phone)
Have you tried transferring data from PC to Phone and see how that pans out ?
Its possible to replace the USB port, Ive seen a few threads about this on XDA, A quick search should chuck out some results.
But as mentioned above, Try to claim under warranty first, if you have it, or pay the Service centre to do it if you dont feel confident enough to do it yourself.
I think I recall someone with a similar issue and it cost him / her $60 for USB replacement (convert that in to your currency)
If you have a friend with a Note or a phone that fits the Note's battery you could always charge your battery in that phone and place it into yours until you get it fixed.
IF YOU MUST charge your Note ( you could if you intend to get a new USB slot) I would suggest to charge only via USB - as in charging from your PC / Laptop / TV / PS3 etc. As this will not draw as much current as it would coming directly from the mains supply!
Good luck on getting it fixed, And please keep us posted with the results !
http://pinoutsguide.com/PortableDevices/micro_usb_pinout.shtml
check this out. It gives the pin configuration. I am no expert but hope it helps!
altae said:
Here my tipp: You can go to a service center, maybe they even repair it under warranty. Or you can order a new micro usb port and replace it. Google should help you to find a seller. Depends on whether you feel comfortable enough to replace it yourself or not. Oh one more thing, I would stopp using your Note to avoid any further damage.
Sent from my Galaxy Note running ICS
Click to expand...
Click to collapse
r
Thanks for the quick reply!
First of all, I can confirm that no pins are broken or bent, everything looks normal, it also seems to be charging better, as I centred the metal strip in the charge port.
As for warranty, well I didn't purchase any extended warranty or insurance, however, the standard warranty lasts 2 years.
Unfortunately
The Repair Warranty Exclusions are as follows: (i) Subject to the inclusions of the applicable manufacturer's warranty, a mobile that has broken down or is damaged as a result of: (a) abuse or tampering, (b) electrical damage, moisture, dampness, oxidation, corrosion or food, dirt or liquid ingress (c) accident, neglect, impact, actual or attempted theft, fire, power outages or surges, or incorrect voltage, (d) transportation or packaging (e) removable batteries or damage caused by battery leakage
Basically, the only thing that I'm covered for is "handset breakdown"
My phone is in perfect condition, and no pins are broken or bent (as discovered on closer inspection)
So do you class charging issues as "handset breakdown" or not?
I may purchase a new charger, just in case the issue is with the charger, and not the phone,
What d'ya think?
Thanks again for the quick replies azzledazzle & nipuna, I didn't notice them until now,
Yeah I'm 90% there's no damage to the pins on the charge port, and it seems to be charging now, slowly at least,
I've centered the metal strip as best as I can, (inside the charge port)
I'll leave it to charge now for a while, as I'm not sure if it's fixed or not
Then I'll try another charger if it doesn't work
If all else fails, I'll try getting it repaired under warranty
(although that's more of a last resort, as it will take a few weeks to get my phone back)
does anyone know if the standard galaxy s2 charger will work on the note?
I don't have it on me now, although I could borrow it from a friend
I know its an official samsung charger, although not sure if it's the usb or the other kind.
I'll let it charge for a while, then I'll try transferring data from the laptop, to make sure the pins are fine,
thanks for all your help everyone,
1st of all: if you go poking around in the usb port with a metal screwdriver, take out the battery first. Not only will it avoid shortcutting and maybe blow a fuse inside the phone, but it will also protect you from an exploding battery when shortcutted !
S2 charger will work
Sent from my GT-N7000 using xda premium
im down to 13%, i did a full reset.
i have it turned off currently, it shows a charger is plugged in for about 2 seconds and then that one is not plugged in. i have tried about 5 different chargers now.
anyone else have this? any ideas?
it is at&t stock. never rooted or rommed
i have removed the sim and sd-card.
could it be the battery?
i still have it turned off and plugged in. it had a quick flash of a red battery.
It's been charging for about 30 minutes turned off, powered it up, is taking a charge, just slowly. I think it's a bad battery. I work for att, I'll swap the battery out tomorrow and report if it was a bad battery or not so if others have this issue they will know what's wrong.
OK, went and got a new battery and it did not fix it.
Anyone got any ideas?
I just factory reset it as well, so to recap,
Factory reset, and new battery, 6 different chargers tried. Im assuming bad phone unfixable by me.
Are you rooted?
Sent from my SAMSUNG-SM-N900A using XDA Premium 4 mobile app
no
same problem
got the unbranded version in the Netherlands. No special stuff going on (i.e. no root or exotic cables/chargers)
had this a couple of days earlier but after removing the battery, swapping wall outlets, (several) Usb2 and usb3 cables it started charging again. I don't know what set it off to start charging again
with the phone on, it did display in the status bar that is was charging, just the battery didn't fill up. So it did recognize the fact that there was power coming through the cable
before it started charging, when the phone was turned off and i put the cable in it, the phone started vibrating with intervals and a line appeared on the screen at longer intervals.
after turning the phone off, the charging led indicator did not burn even though the charging cable was connected
since i've been able to recharge it a couple of times since, i thought it was an one-off freak incident
Just now the problem came back and i'm going through all the stupid things described above: pulling out batteries, switching chargers, blowing down the connecor in case some dust or something else was blocking the pins.
No luck so far.
suggestions are welcome
This happened to my exynos version (India ) yesterday. I remember charging through my laptop before this happened. Strangely after i reconnected it to power it would not charge though the charging icon was showing up. After sometime somehow it started charging again. This has never happened before and I am not sure what's wrong. If this continues I am done with Samsung.
Sad to say I'm having the same issue on my week old Note 3.
It charged fine for the first few days but now I've determined that I have to put slight pressure on the cable to maintain a charging state. Basically if the phone is face down, I have to press down slightly on the USB3.0 connector.
Since I've rooted and flashed I'm not too keen on taking the new phone in for service so I've ordered another cable to test.
I read on another forum that people were having problems charging with the original OEM cable but no problems with USB2.0 cables and replacement USB3.0 cables. Hope that's the case, but it seems to me that the charging port may be bad.
Mine doesn't charge at all via computer when the screen is on (it shows charging, but the charge goes down), only through wall charger...wtf is going on?
If the phone barely charges or not at all when turned on, yet it still detects a charge, there's something running that drains more power than is being supplied. Start by checking active apps.
I had this on the IC Amsterdam - Berlin when I was playing a game, it kept going down at full rate even with the charger connected (The DB has powersockets in their trains, the thing the NS is too cheap to do.). Turned out the game was still running in the background even though I had quit it.
Force-quit everything non-critical in running applications and voila, it started charging. Slowly, but it did.
Another thing that bears relevance to mention is that sometimes there's not enough charge coming through a socket, usually when there's already too many devices on a single group or the socket is limited (like in trains, campsites, planes...)
Send From My Samsung Galaxy Note 3 N9005 Using Tapatalk
im having the same problem. im startint to think its is an issue with the usb socket on the phone.
I read some where that if you let the phone go completely flat and then let the phone charge without turning it back on it (just leave it on the sceen with the battery charging icon). I've tried and this seems to help (I only did this yesterday and pluged the phone in again after some use this morning and its charging again).
But I think there is an underlying issue with the hardware sometime my phone indicates that it has connected to dock when this isn't the case, only for a second but I think with the problems charging and the issue with the false dock connection would suggest that there is something wrong with the usb port itself.
Im probably going to take mine in for repair.
mines completly stock. no root etc
mjneil.81 said:
But I think there is an underlying issue with the hardware sometime my phone indicates that it has connected to dock when this isn't the case, only for a second but I think with the problems charging and the issue with the false dock connection would suggest that there is something wrong with the usb port itself.
Click to expand...
Click to collapse
This usually happens when there are metalic particles in the USB port.
Have you tried cleaning it with a needle/toothpick? Dont forget under the USB pin.
Send From My Samsung Galaxy Note 3 N9005 Using Tapatalk
ShadowLea said:
This usually happens when there are metalic particles in the USB port.
Have you tried cleaning it with a needle/toothpick? Dont forget under the USB pin.
Send From My Samsung Galaxy Note 3 N9005 Using Tapatalk
Click to expand...
Click to collapse
Thanks, I had a close look for any sort of dirt/conductive sort of material but it seems to be clear.
I keep the phone in a case which protects the ports and keep everything as clean as possible. The phone is only a couple of weeks old so it's still quite fresh.
But i know what you mean the usb terminals are small it would only take a small bit of something to cause a problem.
mjneil.81 said:
im having the same problem. im startint to think its is an issue with the usb socket on the phone.
I read some where that if you let the phone go completely flat and then let the phone charge without turning it back on it (just leave it on the sceen with the battery charging icon). I've tried and this seems to help (I only did this yesterday and pluged the phone in again after some use this morning and its charging again).
But I think there is an underlying issue with the hardware sometime my phone indicates that it has connected to dock when this isn't the case, only for a second but I think with the problems charging and the issue with the false dock connection would suggest that there is something wrong with the usb port itself.
Im probably going to take mine in for repair.
mines completly stock. no root etc
Click to expand...
Click to collapse
ShadowLea said:
If the phone barely charges or not at all when turned on, yet it still detects a charge, there's something running that drains more power than is being supplied. Start by checking active apps.
I had this on the IC Amsterdam - Berlin when I was playing a game, it kept going down at full rate even with the charger connected (The DB has powersockets in their trains, the thing the NS is too cheap to do.). Turned out the game was still running in the background even though I had quit it.
Force-quit everything non-critical in running applications and voila, it started charging. Slowly, but it did.
Another thing that bears relevance to mention is that sometimes there's not enough charge coming through a socket, usually when there's already too many devices on a single group or the socket is limited (like in trains, campsites, planes...)
Send From My Samsung Galaxy Note 3 N9005 Using Tapatalk
Click to expand...
Click to collapse
[email protected] said:
Mine doesn't charge at all via computer when the screen is on (it shows charging, but the charge goes down), only through wall charger...wtf is going on?
Click to expand...
Click to collapse
denasqu said:
Sad to say I'm having the same issue on my week old Note 3.
It charged fine for the first few days but now I've determined that I have to put slight pressure on the cable to maintain a charging state. Basically if the phone is face down, I have to press down slightly on the USB3.0 connector.
Since I've rooted and flashed I'm not too keen on taking the new phone in for service so I've ordered another cable to test.
I read on another forum that people were having problems charging with the original OEM cable but no problems with USB2.0 cables and replacement USB3.0 cables. Hope that's the case, but it seems to me that the charging port may be bad.
Click to expand...
Click to collapse
This might sound crazy, but try this... Drop your phone from a height of about 2 feet onto probably a hard foam or soft wood or that kinda thing.. Drop it on it's back of course. Anyways, 2 Feet is a very short drop for phone to get damaged. Just try.
stanley08 said:
This might sound crazy, but try this... Drop your phone from a height of about 2 feet onto probably a hard foam or soft wood or that kinda thing.. Drop it on it's back of course. Anyways, 2 Feet is a very short drop for phone to get damaged. Just try.
Click to expand...
Click to collapse
why?
Had a similar problem recently. Phone just wouldnt hold a charger longer than around 60 minutes.
I was able to take my phone back into the store and get a replacement. It was only 2 weeks old.
Try that
is there a way you can reset the battery as you do when in root?
stanley08 said:
This might sound crazy, but try this... Drop your phone from a height of about 2 feet onto probably a hard foam or soft wood or that kinda thing.. Drop it on it's back of course. Anyways, 2 Feet is a very short drop for phone to get damaged. Just try.
Click to expand...
Click to collapse
Apart from the fact that it would take me longer to calculate how much 2 feet is than it takes for the phone to fall, I think I can speak for most people here when I say I'm rather hesitant to let a 700 euro/1200 dollar phone fall off anything.
The idea alone is rather disconcerting...
You could just as well give it a good whack with your flat palm, as the idea is to jar the wiring into place.
'Apply blunt force', One of the more classic troubleshooting approaches. No longer advisable these days, technology is ever so much more fragile than it was in the days of Nokias that could be used to commit murder by means of blunt force trauma and tv's that could electrocute you just by looking at it.
Send From My Samsung Galaxy Note 3 N9005 Using Tapatalk
mjneil.81 said:
why?
Click to expand...
Click to collapse
Because that is EXACTLY how I fixed mine!
ShadowLea said:
Apart from the fact that it would take me longer to calculate how much 2 feet is than it takes for the phone to fall, I think I can speak for most people here when I say I'm rather hesitant to let a 700 euro/1200 dollar phone fall off anything.
The idea alone is rather disconcerting...
You could just as well give it a good whack with your flat palm, as the idea is to jar the wiring into place.
'Apply blunt force', One of the more classic troubleshooting approaches. No longer advisable these days, technology is ever so much more fragile than it was in the days of Nokias that could be used to commit murder by means of blunt force trauma and tv's that could electrocute you just by looking at it.
Send From My Samsung Galaxy Note 3 N9005 Using Tapatalk
Click to expand...
Click to collapse
Mate 2 feet is like 2 notebooks high, or 1 closed laptop high. And it's not falling of something, it's likee playfully dropping ur phone. But of course! You shouldn't try it if you don't want to, ok?
And I don't know where you guys buy your phones or what the currency situation is in your countries, but I got my phone for $700 (510 euros) in my country on release day. Which includes 2 years ADH warranty and 2 years regular warranty. :victory:
stanley08 said:
Because that is EXACTLY how I fixed mine!
Mate 2 feet is like 2 notebooks high, or 1 closed laptop high. And it's not falling of something, it's likee playfully dropping ur phone. But of course! You shouldn't try it if you don't want to, ok?
And I don't know where you guys buy your phones or what the currency situation is in your countries, but I got my phone for $700 (510 euros) in my country on release day. Which includes 2 years ADH warranty and 2 years regular warranty. :victory:
Click to expand...
Click to collapse
1000USD+ is very normal for a smartphone in the EU. Long live the Euro... NOT.
The price is still 678euro in the Netherlands (which they make look less cheap by fooling everyone into thinking the price is 578, which it actually is with 100 euro cashback after you buy it... And of course they all fall for it, some even use it as arguments )...
The Note 3 was 750 Euro in the Netherlands (699 Germany where I got it) upon release day, a whopping 1400USD in the exhange ratings at that time. 'So buy it here/there/whereever and have it shipped' (I've had this discussion a thousand times with all those americans) No, there was no regionlock away or even root at that time yet.
All electronic prices are ridiculously, pointlessly high here.
Would that be a 17.3" or 15" laptop? Horizontal or vertical?
Send From My Samsung Galaxy Note 3 N9005 Using Tapatalk
ShadowLea said:
1000USD+ is very normal for a smartphone in the EU. Long live the Euro... NOT.
The price is still 678euro in the Netherlands (which they make look less cheap by fooling everyone into thinking the price is 578, which it actually is with 100 euro cashback after you buy it... And of course they all fall for it, some even use it as arguments )...
The Note 3 was 750 Euro in the Netherlands (699 Germany where I got it) upon release day, a whopping 1400USD in the exhange ratings at that time. 'So buy it here/there/whereever and have it shipped' (I've had this discussion a thousand times with all those americans) No, there was no regionlock away or even root at that time yet.
All electronic prices are ridiculously, pointlessly high here.
Would that be a 17.3" or 15" laptop? Horizontal or vertical?
Send From My Samsung Galaxy Note 3 N9005 Using Tapatalk
Click to expand...
Click to collapse
Oh well! Bad for you guys! I bought my S4 for $650, sold it $500 after 5 months of use! Then didn't hesitate in spending $700 on the Note 3
2 feet is 0.6096 meters. I said a closed laptop. Not opened. And it's not like its a sure/known fix.. I just said try...
Yesterday when I was charging my one week old Note 3 I noticed it stopped charging in the middle of a charge (the red constant LED started flashing).
I turned the phone off, took out the battery. Turn on charging but did not restart the phone.
Early this morning I got up and the battery was completely drained with no LED indication on the phone.
THE PHONE IS DEAD.
I've tried my old charger to my SGS2, charging via computer, nothing. It wont charge.
Since I've already installed CF-root and CWM recovery i guess my warranty is void, so I'm REALLY DESPERATE right now...!
Perhaps it is simply the battery that has died ?
I know the NFC is in he battery so perhaps its fried itself somehow?
If you haven't got a warranty still maybe just buy another battery (make sure it's original for the NFC)
If the phone is having an issue with charging you could pick up a new battery and the separate USB charger.
I bought the Samsung USB charger and it took about 2 weeks to come from South Korea to Perth, Australia (everything takes longer to get delivered to Perth).
Oh yeh I bought the charger and phone separately as it worked out cheaper...
You may even be able to pick one up locally ?
o0o.paw said:
Perhaps it is simply the battery that has died ?
I know the NFC is in he battery so perhaps its fried itself somehow?
If you haven't got a warranty still maybe just buy another battery (make sure it's original for the NFC)
If the phone is having an issue with charging you could pick up a new battery and the separate USB charger.
I bought the Samsung USB charger and it took about 2 weeks to come from South Korea to Perth, Australia (everything takes longer to get delivered to Perth).
Oh yeh I bought the charger and phone separately as it worked out cheaper...
You may even be able to pick one up locally ?
Click to expand...
Click to collapse
Well, I don't know if it's related, but I used NFC when connected my Galaxy Gear for the first time yesterday..
That sounds like too much of a coincidence... maybe it did fry itself? or it was faulty to begin with.
I'd grab a spare battery and charger and if that works I'd take the old battery back and say you want a replacement under warrant. I doubt there's a Knox trigger for the battery
Let us know how you go, it may help someone else later down the track.
o0o.paw said:
That sounds like too much of a coincidence... maybe it did fry itself? or it was faulty to begin with.
I'd grab a spare battery and charger and if that works I'd take the old battery back and say you want a replacement under warrant. I doubt there's a Knox trigger for the battery
Let us know how you go, it may help someone else later down the track.
Click to expand...
Click to collapse
Yes, I'll try with a new battery. I just measured the current voltage with a multimeter and it says 2.78V in the battery...
I'll post as soon as I get some news, and please, any other suggestions it's highly appreciated!
I'd try a secondary battery also, and a different charger with it, maybe your power at home spiked and fried it. Maybe it is the NFC issue.
As for warranty, can't really see Samsung (notorious for bad batteries lately!! swelling, and S4 issues) not replacing it even if it has a custom recovery on it. Custom recovery doesn't mess up power wattage unless your changed your CPU Voltage.
did you do anything to the usb charging port? 2 years ago I was cleaning my Note 1 and I sprayed the pressured air from can into the usb charging port on the bottom of the phone. (stupid idea) The air when let out of can has little bit of moisture in it and it got into the phone and damaged the charging module. ( together with microphone)
I was experiencing exactly the same problem as you described, battery died overnight, I was not able to charge the phone at all and I had to replace the whole charging module and month later even the motherboard. Very costly cleaning....
I had a similar issue with a S3, at first the phone refused to charge with the supplied cable, so, I used a sony cable, that worked fine for 2 or 3 months, then, the charging time began to incresse, at last it wouldnt charge, ans eventually the phone ran out of juice, I had my S3 rooted, cwm and cooked rom, took it to my carrier and they fixed it, faulty connector replaced, in the S3 forums many had issues with cables and onboard connectors, now with my note3, first thing I did was to get a wireless charger, it takes twice thr time to charge, but you only put the phone on top the charger, no connection, so you can charge as many time you want without wearing off the conector, in your case, looks like is the conector, take it for warranty service, in my case it didnt matter if it was rooted or else, the connector is a hardware issue, so they honnored the warranty, and, finally, get yourself a wireless charger, it is really nice to charge cable free, mine cost 35 dlls, worth every cent
Just because you're rooted doesn't mean your warranty is void. It depends on whether your provider will notice and if they did whether they would care.
Sent from my SM-N9005 using Tapatalk
Thanks for all your replies, fells good I'm not alone out here with the same issue.
I went to a shop 40 km from here and bought a new Note 3.
Then I started to do some research.
1. New battery - not charging
2. Tried new charger and cord -nope
3. Change USB connector at the bottom of the phone with the new one - still not charging.
4. Tried a new stock ROM via ODIN since I got a new battery - not charging
5. Mother of all..! Changed motherboard with the new phone. Voilá! Charging even with old battery.
Well, it looks like something really bad happened with the motherboard. And I haven't barely used the phone - but rooted it.
I will definitely root again but perhaps with "universal root de la Vega" instead of CF root. Don't really know what's best.
Once again, thanks for your replies and comments. They are worth gold when in trouble.
Thanks for all your replies, fells good I'm not alone out here with the same issue.
I went to a shop 40 km from here and bought a new Note 3.
Then I started to do some research.
1. New battery - not charging
2. Tried new charger and cord -nope
3. Change USB connector at the bottom of the phone with the new one - still not charging.
4. Tried a new stock ROM via ODIN since I got a new battery - not charging
5. Mother of all..! Changed motherboard with the new phone. Voilá! Charging even with old battery.
Well, it looks like something really bad happened with the motherboard. And I haven't barely used the phone - but rooted it.
I will definitely root again but perhaps with "universal root de la Vega" instead of CF root. Don't really know what's best.
Once again, thanks for your replies and comments. They are worth gold when in trouble.
The Lord Vader said:
Thanks for all your replies, fells good I'm not alone out here with the same issue.
I went to a shop 40 km from here and bought a new Note 3.
Then I started to do some research.
1. New battery - not charging
2. Tried new charger and cord -nope
3. Change USB connector at the bottom of the phone with the new one - still not charging.
4. Tried a new stock ROM via ODIN since I got a new battery - not charging
5. Mother of all..! Changed motherboard with the new phone. Voilá! Charging even with old battery.
Well, it looks like something really bad happened with the motherboard. And I haven't barely used the phone - but rooted it.
I will definitely root again but perhaps with "universal root de la Vega" instead of CF root. Don't really know what's best.
Once again, thanks for your replies and comments. They are worth gold when in trouble.
Click to expand...
Click to collapse
could this be relatd to knox warranty / burned efuse?
I'd just like to ask...destroying the phone because it's rooted seems to be a overreaction, if it's the case...
äon said:
could this be relatd to knox warranty / burned efuse?
I'd just like to ask...destroying the phone because it's rooted seems to be a overreaction, if it's the case...
Click to expand...
Click to collapse
I'd would like to know that too! It happened after first NFC connection with my Galaxy Gear if it's any clue.
My battery is going along the same lines, it is getting worse and worse and worse everyday since MJ7 update. Today it started showing 'Battery Disconnected' error and dropping the phone from about 2 feets height fixed it. I mean, i charge full, and next thing you know, it's down to 90%. I thought it was calibration at first, but no no it wasn't! The thing is i don't know if a new battery will fix and i wouldn't like throwing that money away for no reason.
The Lord Vader said:
Thanks for all your replies, fells good I'm not alone out here with the same issue.
I went to a shop 40 km from here and bought a new Note 3.
Then I started to do some research.
1. New battery - not charging
2. Tried new charger and cord -nope
3. Change USB connector at the bottom of the phone with the new one - still not charging.
4. Tried a new stock ROM via ODIN since I got a new battery - not charging
5. Mother of all..! Changed motherboard with the new phone. Voilá! Charging even with old battery.
Well, it looks like something really bad happened with the motherboard. And I haven't barely used the phone - but rooted it.
I will definitely root again but perhaps with "universal root de la Vega" instead of CF root. Don't really know what's best.
Once again, thanks for your replies and comments. They are worth gold when in trouble.
Click to expand...
Click to collapse
My advise is if you can flash in a stock rom then do so and then take it back for warranty repairs. I dont think they really check the knox warranty void flag so if you are lucky then you may get a repaired or new/refurbished note 3 that is actually working.
I own an OnePlus 5 that I have used for a couple of months with stock OOS and locked bootloader and unrooted. I have always used an original dash charger and cable. However, few days ago the phone became unresponsive to the charger and after the battery died. When I reconnect the charger now, it gives a message that device temperature too low, can not charge and when I turn it on the battery shows 50% charge when I remove the charger it turns off after a short while. The phone didn't suffer any drop or water damage or any other kind of accident. The phone is not under warranty so, I need to find a way to charge the phone. I have searched for the problem on many forums and some point out to a faulty temperature sensor on the battery and others point to the daughter charging board while some say there's an issue with the motherboard. Is there anyone who could troubleshoot the problem precisely.
Or, Is there a way, to flash a custom kernel which could turn off the temperature sensor on the battery, if it's there.
Also, needed to know that will the problem go away after a battery replacement?
I have wiped cache and data, downgraded the phone from Pie to Oreo and nothing seemed to work. Some people suggested putting it to rest for 24 hours, I also did that, but to no avail.
seems like the thermistor in the battery died ,i suggest to swap the battery with a new one
steve-fox said:
seems like the thermistor in the battery died ,i suggest to swap the battery with a new one
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Are you sure that the temperature sensor is located on the battery or inside the battery? Because, if I buy a new battery that would mean I can not get it replaced if the issue is not with the battery.
I have to order it online as the battery is not available in the local market.
Abuzar991 said:
Are you sure that the temperature sensor is located on the battery or inside the battery? Because, if I buy a new battery that would mean I can not get it replaced if the issue is not with the battery.
I have to order it online as the battery is not available in the local market.
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yes sir ,that why batteries have more than 2 pins ?..swap it and you will be good to go
steve-fox said:
yes sir ,that why batteries have more than 2 pins ..swap it and you will be good to go
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Sorry for being overly cautious about the issue. I have searched some forums where people couldn't get the issue resolved even after changing the battery.
Still, I am thankful regarding your input and replies.
But is there, a custom kernel available where the battery sensor could be bypassed for the cell to charge?
Before buying anything or opening the phone yourself contact OnePlus. If the phone is under warranty probably they will take care of it. (even if, many times, the battery doesn't have the same warranty as the rest of the phone)
Abuzar991 said:
Sorry for being overly cautious about the issue. I have searched some forums where people couldn't get the issue resolved even after changing the battery.
Still, I am thankful regarding your input and replies.
But is there, a custom kernel available where the battery sensor could be bypassed for the cell to charge?
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Click to collapse
i haven't faced this issue on the op5 ,but in the past i have faced it in other phones (not charging with battery is too cold message)either way a replacement is pretty cheap i would go for it ..(i don't think it's a good idea trying to dissable it ,the same sensor is responsible for the current that the battery is receiving so i don't think you can dissable it at all because the phone will not know at what amps to charge the battery,i bet it won't charge or extremely it will become galaxy note 7 bomb :silly: )
steve-fox said:
yes sir ,that why batteries have more than 2 pins ..swap it and you will be good to go
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Click to collapse
steve-fox said:
i haven't faced this issue on the op5 ,but in the past i have faced it in other phones (not charging with battery is too cold message)either way a replacement is pretty cheap i would go for it ..(i don't think it's a good idea trying to dissable it ,the same sensor is responsible for the current that the battery is receiving so i don't think you can dissable it at all because the phone will not know at what amps to charge the battery,i bet it won't charge or extremely it will become galaxy note 7 bomb :silly: )
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Thanks dear for the suggestion. Building up the courage to order a replacement. ??
daniel_loft said:
Before buying anything or opening the phone yourself contact OnePlus. If the phone is under warranty probably they will take care of it. (even if, many times, the battery doesn't have the same warranty as the rest of the phone)
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Dear the problem is that the phone is not covered under any warranty. I purchased it locally from a shop that doesn't provide warranty for any phone. I live in Pakistan, I tried contacting OnePlus but seems like they don't have any official stores in Pakistan. I guess, there's a service centre with whom they have partnership for services.
I guess, I have to contact them.
Abuzar991 said:
I own an OnePlus 5 that I have used for a couple of months with stock OOS and locked bootloader and unrooted. I have always used an original dash charger and cable. However, few days ago the phone became unresponsive to the charger and after the battery died. When I reconnect the charger now, it gives a message that device temperature too low, can not charge and when I turn it on the battery shows 50% charge when I remove the charger it turns off after a short while. The phone didn't suffer any drop or water damage or any other kind of accident. The phone is not under warranty so, I need to find a way to charge the phone. I have searched for the problem on many forums and some point out to a faulty temperature sensor on the battery and others point to the daughter charging board while some say there's an issue with the motherboard. Is there anyone who could troubleshoot the problem precisely.
Or, Is there a way, to flash a custom kernel which could turn off the temperature sensor on the battery, if it's there.
Also, needed to know that will the problem go away after a battery replacement?
I have wiped cache and data, downgraded the phone from Pie to Oreo and nothing seemed to work. Some people suggested putting it to rest for 24 hours, I also did that, but to no avail.
Click to expand...
Click to collapse
Hi, just curious about the update on this one? I've also encountered the same issue on my OP5 and still waiting for the battery replacement I ordered hoping that it is a faulty battery.
I didn't have the low temperature issue but my charging port did start to fail so I replaced it and the battery last month. The hardest part is getting the back off. The screen snaps in much tighter than most phones I've worked on which were glued shut.
I got my parts from E-Trade supply but I never will again. The charging port I got for an iPhone 6 I'm repairing was defective and they would only credit the part and not the $22 in shipping I paid them. They eventually did, but only because I bought several items over the past few years and I started putting up bad reviews on them. Never again.
The parts for the OnePlus 5 were okay although the brand new battery is only at 91% health. The original 16 month old one was 83% still a gain.
Hey brother, did the battery replacement fix the issue?? I have been having the same problem since today morning.
[Update] Was able to bring my OP5 to a local tech who is trusted to fix OnePlus devices but unfortunately the problem on my phone is with the motherboard. Tech already tried replacing the battery as well as the charging port to no avail, so I may have to stick with my OnePlus 5 permanently connected to a power source while I wait for the upgrade(OnePlus 7) to be released.
The same thing with me, I trying now to fix this, but... I can,t
Mobo issue
After almost a month with the local tech, he was able to order a spare part for the issue with my OP5 motherboard. Fingers crossed hoping that it will be fixed within this week, it already cost me $100 :crying: I'll update on which part needs to be replaced if the issue is with the motherboard itself.
aanishjangra said:
Hey brother, did the battery replacement fix the issue?? I have been having the same problem since today morning.
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[UPDATE] A Battery replacement by OnePlus solved my problem. It also fixed certain other issues I was having like 3hr SOT, random shutdowns before reaching 0% etc. Cost me ₹1600 (around $22.5)
Jhem OP5 said:
After almost a month with the local tech, he was able to order a spare part for the issue with my OP5 motherboard. Fingers crossed hoping that it will be fixed within this week, it already cost me $100 :crying: I'll update on which part needs to be replaced if the issue is with the motherboard itself.
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Good luck. I hope your issue gets fixed soon
Man I paid about the same for the battery and replaced it myself. But at least I didn't have to send it away. Unfortunately my only other phone (HTC one M8) doesn't work on my carrier.
[Update] My OP5's alive and kicking again. It cost me $40 for the board to be fixed, $60 for the front glass replacement.
Here's the pic of what was replaced on the motherboard
Sad to hear this is still going on with OnePlus phones. I had this problem with my 3T. Replaced everything, except the motherboard. I'm figuring it's that, but at this point I don't care. A replacement is anywhere from $80 to $150. You could buy a new 3T outright for that price.
Could my work on my XT1575 cause the phone to charge very slowly? As long as I was using a good QC3 charger and a QC3-certified micro USB cable my MXPE phone charged fast. I have TWO working XT1575s. When plugged into the same charger with the same USB cable they both showed "Turbocharging" and both charged quickly.
Last week I replaced the back of one of the phones. -- exchanging the original back with an ebony wooden back. I had problems getting the ebony back to stay completely adhered so I installed it, removed it, installed it again with better adhesive. looks fine now.
Now, the back is securely in place BUT THE PHONE WON'T CHARGE FAST ANYMORE. Could I have damaged something in the phone while doing all that heating during the back replacement? I use a heat gun, always on the low setting, but I for the last installation I moved the heat pretty slowly around the back to increase the heat and hopefully improve the adhesion.
Everything about the phone works perfectly, both hardware and software. When I plug in a charging cable is shows "Turbocharging" but the charge time estimated by the phone is 7 or 8 or even 9 hours. That's about how long it takes too. And the phone won't charge past about 90%.
I've already replaced the battery. I have no idea how to further diagnose the problem. Have I effectively destroyed my phone while putting on a prettier back (to summarize how stupid I'd feel)?
lesdense said:
Could my work on my XT1575 cause the phone to charge very slowly? As long as I was using a good QC3 charger and a QC3-certified micro USB cable my MXPE phone charged fast. I have TWO working XT1575s. When plugged into the same charger with the same USB cable they both showed "Turbocharging" and both charged quickly.
Last week I replaced the back of one of the phones. -- exchanging the original back with an ebony wooden back. I had problems getting the ebony back to stay completely adhered so I installed it, removed it, installed it again with better adhesive. looks fine now.
Now, the back is securely in place BUT THE PHONE WON'T CHARGE FAST ANYMORE. Could I have damaged something in the phone while doing all that heating during the back replacement? I use a heat gun, always on the low setting, but I for the last installation I moved the heat pretty slowly around the back to increase the heat and hopefully improve the adhesion.
Everything about the phone works perfectly, both hardware and software. When I plug in a charging cable is shows "Turbocharging" but the charge time estimated by the phone is 7 or 8 or even 9 hours. That's about how long it takes too. And the phone won't charge past about 90%.
I've already replaced the battery. I have no idea how to further diagnose the problem. Have I effectively destroyed my phone while putting on a prettier back (to summarize how stupid I'd feel)?
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Click to collapse
Either you have a cheap low quality battery or you probably burnt it up with the heat gun. The NFC pad is on top of the battery if that still works then I highly doubt anything else was damaged but I could be wrong. Worse case scenario you desoldered something on the motherboard but I doubt it. First check the wattage on your wall charger if it says 5 volts and 1 Amp then that's your issue. Most wall chargers or USB ports I use have to be at least 5 volts and 2 amps or it will not charge and it'll actually get stuck at 90% like in your case because the charge rate slows down after 80% I believe and a crap wall charger won't have enough power to charge the phone like a high quality OEM wall charger would.