[Q] Galaxy S5 CANT FIND USB - Galaxy S 5 Q&A, Help & Troubleshooting

Im in England and the phone for S5 for America, how do you find the USB "connection as camera" its not in the notification panel ? im trying to get on Kies, but i cant.

ron101 said:
Im in England and the phone for S5 for America, how do you find the USB "connection as camera" its not in the notification panel ? im trying to get on Kies, but i cant.
Click to expand...
Click to collapse
Do you have the usb drivers installed correctly? Or try another usb port/ cable.

IVE put the USB driver in the c drive along sid the KIES and still it says its (USB) not recognised. Is there something else i could use instead ,i didnt like kies anyway.I tried to get airdroid to work (ive had that for 3 years) but it doesnt handle software (my phone) 4.4.2 it only does 4.3. It says FORBIDEN.FAILED TO SEND MESSAGE on my PC.

Most likely you are using an outdated version of Kies. There are multiple versions of Kies, ensure that you install the latest version of Kies. Then open Kies and have it detect your phone. That is by far the easiest way to install the proper driver for your S5 model. After the driver is in place you can close Kies and never use it again. Or uninstall it if you wish.
Do not use an USB hub, connect directly to your phone. If you have ongoing issues, use a different USB cable and port. Ensure that you are using a data cable, not a charging (only) cable that has the data lines shorted. If your PC has USB driver issues in general, then you'll need to resolve those issues first or use a different PC.
.

fffft said:
Most likely you are using an outdated version of Kies. There are multiple versions of Kies, ensure that you install the latest version of Kies. Then open Kies and have it detect your phone. That is by far the easiest way to install the proper driver for your S5 model. After the driver is in place you can close Kies and never use it again. Or uninstall it if you wish.
Do not use an USB hub, connect directly to your phone. If you have ongoing issues, use a different USB cable and port. Ensure that you are using a data cable, not a charging (only) cable that has the data lines shorted. If your PC has USB driver issues in general, then you'll need to resolve those issues first or use a different PC.
.
Click to expand...
Click to collapse
KIES V3. The trouble is i cant find the USB i now it should be there in the notif panel but it is not, ive got developer options & usb debugging ticked but thats all, have i got to do anything else (hair pulling time) i dont think so?
1) Should i plug it in the mains or usb on the pc
2) Im using the cable that came with the S5 is that good enough.
3) The S5 sits on a cradle shall i take it of.
4) How do i tell data cable, not a charging (only) cable that has the data lines shorted
5) Ive tried 4 different USB software and it gives the message DEVICE DRIVER SOFTWARE WAS NOT SUCCESSFULLY INSTALLED every time
6) Ive done a reboot every time the drivers are put it
ron

ron101 said:
KIES V3. The trouble is i cant find the USB i now it should be there in the notif panel but it is not, ive got developer options & usb debugging ticked but thats all, have i got to do anything else (hair pulling time) i dont think so?
1) Should i plug it in the mains or usb on the pc
2) Im using the cable that came with the S5 is that good enough.
3) The S5 sits on a cradle shall i take it of.
4) How do i tell data cable, not a charging (only) cable that has the data lines shorted
5) Ive tried 4 different USB software and it gives the message DEVICE DRIVER SOFTWARE WAS NOT SUCCESSFULLY INSTALLED every time
6) Ive done a reboot every time the drivers are put it
ron
Click to expand...
Click to collapse
If you use Windows 8(.1) you have to disable driver signature verification to get the usb drivers installed. Here is a tut. https://learn.sparkfun.com/tutorial...abling-signed-driver-enforcement-on-windows-8.

gee2012 said:
If you use Windows 8(.1) you have to disable driver signature verification to get the usb drivers installed. Here is a tut. https://learn.sparkfun.com/tutorial...abling-signed-driver-enforcement-on-windows-8.
Click to expand...
Click to collapse
Noooop its not that i have win 7 pro
ron

You are juggling too many unnecessary variables. Try to simply that and don't skip checking any of the points.
I have no idea what you mean by plug it in the mains? And at least until you solve this you should not be using a cradle, hub or anything else. As I suggested earlier, connect the phone directly to your computer USB hub. And if you have ongoing problems, try a different cable, USB port or even PC.
Making an assumption that the cable that came with the phone is good enough is counter productive. It's not impossible that it may be damaged or have some problem. Borrow or buy another cable, to eliminate one more possible cause of your issue.
Retrace and double check each step. As soon as you make an assumption that it's not worth checking x step because it couldn't possibly be the cause, you are skipping a possible solution. Make sure that you are using the latest Odin, make sure that you installed it from windows administrator mode, connect directly to the PC's USB port, different cable, etc. If you are methodical, you'll resolve the problem.
Good luck
.

Have you activated developer oprions and usb debug?

ron101 said:
IVE put the USB driver in the c drive along sid the KIES and still it says its (USB) not recognised. Is there something else i could use instead ,i didnt like kies anyway.I tried to get airdroid to work (ive had that for 3 years) but it doesnt handle software (my phone) 4.4.2 it only does 4.3. It says FORBIDEN.FAILED TO SEND MESSAGE on my PC.
Click to expand...
Click to collapse
If you haven't given AirDroid permissions to send SMS directly, "FORBIDEN.FAILED TO SEND MESSAGE" might appear. Change the permissions in phone's settings for a try

fffft said:
You are juggling too many unnecessary variables. Try to simply that and don't skip checking any of the points.
I have no idea what you mean by plug it in the mains? And at least until you solve this you should not be using a cradle, hub or anything else. As I suggested earlier, connect the phone directly to your computer USB hub. And if you have ongoing problems, try a different cable, USB port or even PC.
Making an assumption that the cable that came with the phone is good enough is counter productive. It's not impossible that it may be damaged or have some problem. Borrow or buy another cable, to eliminate one more possible cause of your issue.
Retrace and double check each step. As soon as you make an assumption that it's not worth checking x step because it couldn't possibly be the cause, you are skipping a possible solution. Make sure that you are using the latest Odin, make sure that you installed it from windows administrator mode, connect directly to the PC's USB port, different cable, etc. If you are methodical, you'll resolve the problem.
Good luck
.
Click to expand...
Click to collapse
AFTER last nite i started again this morning (im disabled completely down the right side of my body) with a new spirit fffft i got stuck in.So here we go first i put the USB cable in another usb port (one that i havent used) and the phone came alive and that was that it was done.So i tried another usb cable,that also came alive, so that was that it was the usb port that i was using wasnt suitable simple as that. Thank you for all of your help fffft and the rest it was essential for me THANK YOU.

Related

uable to get usb connection working

since around a week ago my phone has not been able to connect to the usb ,
it does still charge via usb cable from the pc but the cable is not detected for mass storage ,kies or usb debug .
i know drivers are ok on pc as my wifes phone still connects fine .
is there any way to test that the usb socket is broken internally
i am haing same prob here after flashing a rom
just backing phone up with clockwork mod then going to do a factory restore to see if it cures the problem ,dont think it will but i can but try . device doesnt even go into mtp ? mode .
even in clockwork recovery when the usb is mounted as mass storage it isnt detected
well tried that no success , cant send phone back as cant factory restore it as i cant connect to odin. by the way what rom are you running and what version of galaxy have you got 8gb or 16gb
jona29 said:
just backing phone up with clockwork mod then going to do a factory restore to see if it cures the problem ,dont think it will but i can but try . device doesnt even go into mtp ? mode .
even in clockwork recovery when the usb is mounted as mass storage it isnt detected
well tried that no success , cant send phone back as cant factory restore it as i cant connect to odin. by the way what rom are you running and what version of galaxy have you got 8gb or 16gb
Click to expand...
Click to collapse
Have you tried the debugging mode?
EDIT : Try installing the usb drivers from my signature.
ive tried debugging mode no different , i can even select - deselect usb debugging whist the usb cable is connected .
the usb drivers from your sig are for windows x64
my wifes galaxy s is detected by the computer fine ,same usb cable and port
jona29 said:
ive tried debugging mode no different , i can even select - deselect usb debugging whist the usb cable is connected .
the usb drivers from your sig are for windows x64
my wifes galaxy s is detected by the computer fine ,same usb cable and port
Click to expand...
Click to collapse
What OS are you running?
windows 7 32 bit
galaxy s 16gb with darkys v8 gingerbread (previously darkys version 6)
Can't you get hold of a friend's usb cable?
hi i have multiple usb cables here 2 original samsung galaxy cables plus multiple other micro usb cables . non of which work with the phone . not to sound ignorant but dont you think i have tried the obvious things first ?
Try a wipe/reset
If that doesnt work, try an other rom .... Stock or non-darkyy
If that doesnt work, im afraid there is a hardware problem
Sent from my GT-I9000 using XDA App
Cypher_X said:
Try a wipe/reset
If that doesnt work, try an other rom .... Stock or non-darkyy
If that doesnt work, im afraid there is a hardware problem
Sent from my GT-I9000 using XDA App
Click to expand...
Click to collapse
You are funny, their phone is OK, the CABLE doesn't work. Right?
jona29 said:
hi i have multiple usb cables here 2 original samsung galaxy cables plus multiple other micro usb cables . non of which work with the phone . not to sound ignorant but dont you think i have tried the obvious things first ?
Click to expand...
Click to collapse
DID you try to put a RIGHT cable into a WRONG hole???
You are not alone, I have exactly the same problem, but wrote it off as a hardware problem, because it started after my son (9 months and teething) gnawed on the phone for some time...
Sent from my GT-I9000 using Tapatalk
ok tried different roms etc no luck must be hardware related going to open the phone tomorrow and check the usb socket . only really worried incase i need to use odin to recover after a bad flash , or incase the usb decides to die completely and i cant charge the phone
jona29 said:
since around a week ago my phone has not been able to connect to the usb ,
it does still charge via usb cable from the pc but the cable is not detected for mass storage ,kies or usb debug .
i know drivers are ok on pc as my wifes phone still connects fine .
is there any way to test that the usb socket is broken internally
Click to expand...
Click to collapse
Hey Jona29 i had the same problem some time ago i solved it by changing usb port (preferably one direct to motherboard) while pc is off then start it while in download mode and flash with odin.
Good luck bud, i know how frustrating it is
UPDATE ! fixed the phone ,yes it was hardware not software at fault . dissasembled the phone and removed the board with the usb connector on .
heated the board around the connector with a pyro pen to reflow the solder
let it cooled and then reassembled the phone .
powered up phone and connected usb lead ,computer recognised phone and phone recognised usb connection
probably took me 30 mins to complete the task.
better than say a 4 week wait from samsung
jona29 said:
heated the board around the connector with a pyro pen to reflow the solder
Click to expand...
Click to collapse
Slick. I have taken my phone apart for USB problems as well, but I would be scared to try to reflow something on the PBC. The connections are so small.
I have had the USB issue as well but it always seemed to be the cooked ROM iI was using.
Ian
I had the same problem, after using DXJPA ... every time i connected the phone (even in boot mode) i received "USB device not recognized" ... I don't know what worked in the end, but i tried a lot of things: I bought a new cable (same problem), I used another computer (same problem), I tried on W7 x64, W7 x32, XP SP3 (same problem), uninstalled and reinstalled Kies, I uninstalled and reinstalled an older version of Kies, changed the phone form a computer to another, played a lot with USB ports ...
After 2-3 hours of pain, Odin saw the phone ... flash it to JPY and no USB problem anymore ...
Maybe this will help someone
mik3y007 said:
I had the same problem, after using DXJPA ... every time i connected the phone (even in boot mode) i received "USB device not recognized" ... I don't know what worked in the end, but i tried a lot of things: I bought a new cable (same problem), I used another computer (same problem), I tried on W7 x64, W7 x32, XP SP3 (same problem), uninstalled and reinstalled Kies, I uninstalled and reinstalled an older version of Kies, changed the phone form a computer to another, played a lot with USB ports ...
After 2-3 hours of pain, Odin saw the phone ... flash it to JPY and no USB problem anymore ...
Maybe this will help someone
Click to expand...
Click to collapse
have the same problem..
tried everything.. i dont dare to reflow my phone..

Issues in conecting to the PC in "Download Mode"

Hi,
I am trying hardly to connect to the PC when the phone is in download mode. All the time the PC(doesn't metter in XP or W7) is telling me that the USB is not recognized.
When I am connected normally it's working and I can connect with Kies.
What's going on?
BR,
Mircea
PS: I'm trying to update the i9000 software to I9000XWJS8
Update your USB drivers (Samsung ones) with Kies closed and try again. I only had this kind of problem while using old/bad USB drivers.
Options
Have you tried:
1) Battery out then immediately into download (its a little tricky with holding all the buttons and sliding in the battery).
2) Reinstall the drivers as suggested - not from kies but the independent drivers.
and remove and reinstall of kies is another avenue to try.
3) You could try to do the whole android adb thing (see info elsewhere) and push the phone into download (I think). Useful for troubleshooting at least.
4) try cleaning the usb port with alcohol (never hurts and might cause some issues if it is dirty).
5) changing the connection order (usb in computer and phone, then on/download then connect/download with usb in and reboot computer etc). And if you are using odin add that in the mix too (load after connected, load before)
6) sim card and sd card in may effect the download mode (I think I read that when I was trying the same - only I had no recognition at that time).
7) if you need Odin, you could try heimdall in ubuntu as another option.
8) try various usb ports (ie on the back of a desktop - no hubs)
Going though all of these takes a long time and I know how frustrating it can be.
If it were me doing it again with another phone I would try drivers/re and re kies/ clean port and try back of the computer first. You can likely do all that in about 20 minutes. I'd go right to ADB to see if it can see the device. I think it also installs its own driver which might help too.
Good luck, let people know what worked.
Hi,
Thanks for the answers.
I already updated USB drivers several times from Kies. From where should I take the indepedent of Kies USB drivers?
I tried with all USBs from my PC and laptop....
Thannks,
BR,
Mircea
try here
http://forum.xda-developers.com/showthread.php?t=961956
I did not check if the link was active but it seems recent. I know I got mine off softpedia several times (It was a long time before I solved my own issues!).
On re reading the post where it is sort of recognized from the PC, I would definately clean the port with alcohol if the new drivers don't work right away. Once I did that for mine I had like 7 drivers install right away. That usb connection seems very finnicky on the i9000.
If you don't have rubbing alcohol handy you might just try blowing in the port or compressed air on the off chance that is enough.
If Kies picks up your connection via USB .
Then open Kies shrink it go to download mode and connect USB see what happens .
jje
Same things happened to me. So i conected the phone first to the computer (it was off), and then put it into download mode.
Otherwise you can try the app "spooffw" to spoof Kies2 and update the phone to XWJS8, like i did it.

[Q] PC/Laptop No Longer Recognizes S4

The device is stock. I am using the stock USB cable and have tried both my PC and Laptop to no avail. I have tried installing the USB drivers from samsung.com, updating Kies and everything. I have tried every single USB port on my PC and on my Laptop, none have worked. It sometimes says the driver has been successfully installed, but then Kies says I should try Kies 3 which then says its an unsupported device. I am so stuck. Thanks for your help.
If you can live without kies uninstall it. It'll interfere with your usb drivers.
jd1639 said:
If you can live without kies uninstall it. It'll interfere with your usb drivers.
Click to expand...
Click to collapse
I can. It's just I have tried with it and without it and continue to have results that are epic fail.
lovemike said:
I can. It's just I have tried with it and without it and continue to have results that are epic fail.
Click to expand...
Click to collapse
Go into device manager, view, show hidden devices. Then delete all the usb devices that are greyed out. This is kind of a pita. Then reboot your pc, then let it find your device by plugging in the usb cable.
jd1639 said:
Go into device manager, view, show hidden devices. Then delete all the usb devices that are greyed out. This is kind of a pita. Then reboot your pc, then let it find your device by plugging in the usb cable.
Click to expand...
Click to collapse
Rebooted. Still nothing.
Get a new quality cable.
Does the USB icon appear at top of phone. If so, pull down menu and tap on the usb listing and select a different connection and see if that works, like camera etc.
It could be a hardware issue. Take it to a store.
Is USB Debugging selected on phone?
You could after all else fails, Use a wireless app to back up personal phone data and do a factory reset. Even using MyBackUP pro and putting backup on ext sdcard.
Maybe even pull sdcard and pull battery and reinsert/rebooot with no sdcard.
Kinda grasping on some of these ideas--
One last thought. Are the usb ports 2.0 and not 3.0? 3.0 don't work.
Sent from my Nexus 5
good point jd, forgot that one
also some talk of taking the 4.3 update causing usb issues--only 2 pages, scan thru it--:good:
http://forums.androidcentral.com/sa...t-pc-via-usb-after-upgrade-android-4-3-a.html

PC won't recognize Note 4

Have a note 4 on a custom rom- android kitkat. Was working fine, until i wiped data/cache a few times in TWRP recovery to do a clean install of the rom. Phone restarted without an OS, and then i couldn't get pass the boot logo screen. Couldn't flash any rom in recovery. So i did a restore thru TWRP from a backup. So now the phone boots, but it pc won't recognize it. Everytime i plug it, I get "One of the USB devices attached to your computer has malfunctioned, and Windows does not recognize it". Under device manager, I get "Unknown USB Device (device descriptor request failed)".
Things I have tried:
-Uninstalled usb drivers and let windows reinstall,
-at least 5 different usb cables
-at least 3 different Samsung oem usb cables
-other usb ports on the PC
-3 different pc (all with same- so im guessing its a problem with the phone)
-physically tried to push up the usb port on the phone- bad connection (someone recommended on google search)
- even when as far to reinstall windows OS
-*#0808# and set it to AP, MTP + ADB
-yes usb debugging is enabled
-download mode (odin does not see the phone, so cannot flash stock/custom rom
-diferent versions of odin
-different version of Samsung usb drivers
-have other samsung phones (note 5, and s6) and windows recognize those.
-phone does charge thru usb
need to get phone working again
-
Download stock rom from sammobile and flash it via odin.
Or else, flash the cf auto root file via odin, this reset all partitions.
Reporting Via N910G.
yashthemw said:
Download stock rom from sammobile and flash it via odin.
Or else, flash the cf auto root file via odin, this reset all partitions.
Reporting Via N910G.
Click to expand...
Click to collapse
You might try reading the whole post, rather than just replying.
JagDave said:
You might try reading the whole post, rather than just replying.
Click to expand...
Click to collapse
Sorry, my bad.
So, the author can try to repair partitions via twrp.
Go to wipe/advanced wipe and then select "Repair or change file system".
Select the partitions and repair them.
Reporting Via N910G.
Honestly man search my username ziggsta2 I had the same issue I had to buy another note 4 and even this used phone I got off eBay has the same problem when I wiggled the micro USB cord up and down I got it to connect, I don't suggest you doing this, but what might work is taking a very small piece of plastic and cleaning out your USB port on your phone, I believe these ports go bad after awhile as I have encountered this twice on two separate devices maybe you have a different issue but theres my two cents
ziggsta said:
Honestly man search my username ziggsta2 I had the same issue I had to buy another note 4 and even this used phone I got off eBay has the same problem when I wiggled the micro USB cord up and down I got it to connect, I don't suggest you doing this, but what might work is taking a very small piece of plastic and cleaning out your USB port on your phone, I believe these ports go bad after awhile as I have encountered this twice on two separate devices maybe you have a different issue but theres my two cents
Click to expand...
Click to collapse
i have tried. at this point i think it's hardware failure with the usb port. Stupid buying those cheap usb cables probably damaged the port because it seems to require a little more force than samsung cable. Planning ordering one and replacing. hopefully i don't do more damage. Had this phone for a long time and miss flashing roms on it.
i have still not fixed this problem....lol. had a new phone and been in drawer. did replace the usb port but it wasn't the problem. would like some solutions if anyone can help.
jxlee0215 said:
i have still not fixed this problem....lol. had a new phone and been in drawer. did replace the usb port but it wasn't the problem. would like some solutions if anyone can help.
Click to expand...
Click to collapse
Replace the battery

PC won't detect S7, all conventional fixes exhausted!!

I've got 5 S7s on my desk, all Canadian variant, all from the same manufacturer all the same model. - SM-G930W8
All are recognised by my PC but one and I can't work out why not!
Plugging the phone into the PC makes no noise from the PC but the phone seems to detect a regular charger not a PC.
I have plugged it in using different cables including the one in its box and the ones used on other devices that were recognised and only this phone doesn't work with any of them.
I have plugged in, unplugged and rebooted many times.
I have set the USB configuration to MTP (Media Transfer Protocol)/Transferring files.
USB Debugging is ON and OEM unlocking is ON.
I have tried booting into stock recovery and wiping cache AND factory resetting.
When phone is turned on "adb devices" returns nothing.
I have installed Samsung Kies and Samsung Smart Switch to reinstall the drivers.
NOTHING IS WORKING!
All threads I find tell me to do the things I have listed above and have people saying these have worked but all of them I had already tried and double tried and nothing is working.
The cables are correct and working with other S7s of the same model.
All the correct drivers are installed and have been uninstalled and reinstalled.
All the correct setting are selected and OEM unlock and USB debugging enabled.
Phone was fresh out the box as were the other four and all cables.
Samsungs apps installed on PC to ensure best drivers installed.
Would really appreciate some guidance or consolation that its not something stupid I'm doing! I work with these phones everyday and this has never happened! Just banging my head against a brick wall trying to resolve it
maybe faulty usb port, my nephew had S6 with the same issue, service replaced usb port and it started
to work with PC.
try download mode and see if odin see your phone.
try to move the cable a lil bit and see if sth appears for a second.
yaro666 said:
maybe faulty usb port, my nephew had S6 with the same issue, service replaced usb port and it started
to work with PC.
try download mode and see if odin see your phone.
try to move the cable a lil bit and see if sth appears for a second.
Click to expand...
Click to collapse
Thanks but unfortunately Odin doesn't recognise in download mode.
Could it be a USB port problem if I used the same port for the other 4 devices and have no issue?
I'm considering sending the phone back to manufacturer to be honest I think it may just be a faulty device or something!
I bet its microusb port fault
Had a similar issue on Windows 10 , if that's what your running let the phone be connected, uninstall the driver from device manager, and then install driver select have disk and select the basic mtp , if this doesn't help connect to Microsoft support and they'll guide you through it , worked for me , my phone used to detect on other laptops but mine , also I could connect other phones on mine but not my phone, hope this helps
same issue here

Categories

Resources