PC won't recognize Note 4 - Galaxy Note 4 Q&A, Help & Troubleshooting

Have a note 4 on a custom rom- android kitkat. Was working fine, until i wiped data/cache a few times in TWRP recovery to do a clean install of the rom. Phone restarted without an OS, and then i couldn't get pass the boot logo screen. Couldn't flash any rom in recovery. So i did a restore thru TWRP from a backup. So now the phone boots, but it pc won't recognize it. Everytime i plug it, I get "One of the USB devices attached to your computer has malfunctioned, and Windows does not recognize it". Under device manager, I get "Unknown USB Device (device descriptor request failed)".
Things I have tried:
-Uninstalled usb drivers and let windows reinstall,
-at least 5 different usb cables
-at least 3 different Samsung oem usb cables
-other usb ports on the PC
-3 different pc (all with same- so im guessing its a problem with the phone)
-physically tried to push up the usb port on the phone- bad connection (someone recommended on google search)
- even when as far to reinstall windows OS
-*#0808# and set it to AP, MTP + ADB
-yes usb debugging is enabled
-download mode (odin does not see the phone, so cannot flash stock/custom rom
-diferent versions of odin
-different version of Samsung usb drivers
-have other samsung phones (note 5, and s6) and windows recognize those.
-phone does charge thru usb
need to get phone working again
-

Download stock rom from sammobile and flash it via odin.
Or else, flash the cf auto root file via odin, this reset all partitions.
Reporting Via N910G.

yashthemw said:
Download stock rom from sammobile and flash it via odin.
Or else, flash the cf auto root file via odin, this reset all partitions.
Reporting Via N910G.
Click to expand...
Click to collapse
You might try reading the whole post, rather than just replying.

JagDave said:
You might try reading the whole post, rather than just replying.
Click to expand...
Click to collapse
Sorry, my bad.
So, the author can try to repair partitions via twrp.
Go to wipe/advanced wipe and then select "Repair or change file system".
Select the partitions and repair them.
Reporting Via N910G.

Honestly man search my username ziggsta2 I had the same issue I had to buy another note 4 and even this used phone I got off eBay has the same problem when I wiggled the micro USB cord up and down I got it to connect, I don't suggest you doing this, but what might work is taking a very small piece of plastic and cleaning out your USB port on your phone, I believe these ports go bad after awhile as I have encountered this twice on two separate devices maybe you have a different issue but theres my two cents

ziggsta said:
Honestly man search my username ziggsta2 I had the same issue I had to buy another note 4 and even this used phone I got off eBay has the same problem when I wiggled the micro USB cord up and down I got it to connect, I don't suggest you doing this, but what might work is taking a very small piece of plastic and cleaning out your USB port on your phone, I believe these ports go bad after awhile as I have encountered this twice on two separate devices maybe you have a different issue but theres my two cents
Click to expand...
Click to collapse
i have tried. at this point i think it's hardware failure with the usb port. Stupid buying those cheap usb cables probably damaged the port because it seems to require a little more force than samsung cable. Planning ordering one and replacing. hopefully i don't do more damage. Had this phone for a long time and miss flashing roms on it.

i have still not fixed this problem....lol. had a new phone and been in drawer. did replace the usb port but it wasn't the problem. would like some solutions if anyone can help.

jxlee0215 said:
i have still not fixed this problem....lol. had a new phone and been in drawer. did replace the usb port but it wasn't the problem. would like some solutions if anyone can help.
Click to expand...
Click to collapse
Replace the battery

Related

loop boot quickly

Sorry for my English I will try to explain my problem.
After rooting everything was fine, but when I try to flash stock firmware somethings happen.First problem is that my PC cannot detect the phone with Odin and adb or mass storage I am 100% sure that the problem are not the drivers because I root that phone on the same PC before a week and of course I try everything on a another computer, but without success.
Download mode Odin cannot detect the phone! after many attempts to fix usb problem now the phone cannot boot , only in recovery (loop)after every start it's show recovery with message
Filesystems:
system: rfs
data: rfs
cashe: rfs
maybe system, data and cache files are erased I don't know.
recovery version is 0.1.3.b5
How can I flash stock firmware without PC. For example HTC devices can flash from SD card - Gold card, and PB99IMG.zip (I can't explain very well what I mean sorry)
Maybe the phone is usb bricked !
working..
recovery - only recovery
Download mode Volume Down + power off + camera ) - but cannot connect to PC and Odin.
not working
after flashing new costume ROM - the same thing - reboot to recovery
installed software on pc
android SDK,Kiesmini_1.0.0.10075_1,Samsung PC studio 1.5.1.10064_2,Drivers for spica on (Windows 7 x86)
really I cant find post like this !!! and sorry for my English
If you can go to download mode and phone is not detected, then you have bad drivers or bad usb in PC. Try another PC.
I have 3 pc and 2 cables and the same problem cannot detect. Can I flash new stock firmware without odin ?
godhamer said:
I have 3 pc and 2 cables and the same problem cannot detect. Can I flash new stock firmware without odin ?
Click to expand...
Click to collapse
Have you tried different USB ports, specifically one on the back of the PC?
Sent from a state of Serendipity
I told you that the problem is not drivers.Before week I flash another Samsung without problems. I think the problem is USB brick or something else
I HAVE DRIVERS
Help please !!!!!!!!!!!!!
reinbeau said:
Have you tried different USB ports, specifically one on the back of the PC?
Sent from a state of Serendipity
Click to expand...
Click to collapse
godhamer said:
I told you that the problem is not drivers.Before week I flash another Samsung without problems. I think the problem is USB brick or something else
I HAVE DRIVERS
Help please !!!!!!!!!!!!!
Click to expand...
Click to collapse
Calm down. Did you read what I posted above? I said nothing about drivers. Have you tried other USB ports? Most people find the ports on the back of the CPU work the best, not ones on the front, or on a hub. It does make a difference.

[Q] USB Port Charges but no sync/detection by PC.

hi guys, just to say that i read and have been reading for almost 2 weeks now on everything i could find and seems no one has been able to fix.
Some threads go on for 4 pages and then it turns out to be the cable etc which i found fustrating as surely should of have checked cable first before posting.
Anyhow, my usb stopped working randomly, it charges fine but doesnt connect to computer what so ever, as if i never plug it in. If i do plug in a OTG cable to the phone it says usb connected and then disappears.
What i've done so far after countless hours of reading.
- Replaced USB connector with new part
- Reflashed a stock rom with mobile Odin pro
- Flashed PURE Google Rom 4.3 pre rooted with TWRP,
- installed CWM Phillz touch revocovery over TWRP
- Tried phone on 3 different computers all with kies and drivers installed, no luck.
- Tried many different cables
- Tried other samsung phones with those cables on all pc's work fine.
- Updated kernel via odin
- Tried to boot without micro SD card inserted etc.
Is there anything else that i missed? Anything else you could suggest? maybe i put the wrong rom on? possibly a PIT error?
bear in mind phones warranty is VOID untill i can get the USB working again. or even maybe because i replaced the usb connector my self if they can tell i opened the phone then also void.
delphe88 said:
hi guys, just to say that i read and have been reading for almost 2 weeks now on everything i could find and seems no one has been able to fix.
Some threads go on for 4 pages and then it turns out to be the cable etc which i found fustrating as surely should of have checked cable first before posting.
Anyhow, my usb stopped working randomly, it charges fine but doesnt connect to computer what so ever, as if i never plug it in. If i do plug in a OTG cable to the phone it says usb connected and then disappears.
What i've done so far after countless hours of reading.
- Replaced USB connector with new part
- Reflashed a stock rom with mobile Odin pro
- Flashed PURE Google Rom 4.3 pre rooted with TWRP,
- installed CWM Phillz touch revocovery over TWRP
- Tried phone on 3 different computers all with kies and drivers installed, no luck.
- Tried many different cables
- Tried other samsung phones with those cables on all pc's work fine.
- Updated kernel via odin
- Tried to boot without micro SD card inserted etc.
Is there anything else that i missed? Anything else you could suggest? maybe i put the wrong rom on? possibly a PIT error?
bear in mind phones warranty is VOID untill i can get the USB working again. or even maybe because i replaced the usb connector my self if they can tell i opened the phone then also void.
Click to expand...
Click to collapse
try this
http://forum.xda-developers.com/showthread.php?t=2297888&highlight=usb+mass
jaythenut said:
try this
http://forum.xda-developers.com/showthread.php?t=2297888&highlight=usb+mass
Click to expand...
Click to collapse
Thanks for the reply and sorry for the super late reply as I was doing donkey hours at work due to colleagues not turning up.
Eitherway, I tried that solution for me and that was also a no go. Mount unsuccessful for the error iirc.
Would it help to say that i used to connect my external hdd to the phone previously and used to do so with a OTG cable and when the phone didn't read my hdds because they were ntfs i used a program called stickmount pro and others, possibly could it be that those programs caused an error?
Also i have come to realize that my memory card has now been corrupted and I can't read some of the data on it while in the phone or while using an external card reader.
Could this possibly be anything to do with the PIT? As that's the only thing I think I havnt been able to do?

[Q] Galaxy S5 CANT FIND USB

Im in England and the phone for S5 for America, how do you find the USB "connection as camera" its not in the notification panel ? im trying to get on Kies, but i cant.
ron101 said:
Im in England and the phone for S5 for America, how do you find the USB "connection as camera" its not in the notification panel ? im trying to get on Kies, but i cant.
Click to expand...
Click to collapse
Do you have the usb drivers installed correctly? Or try another usb port/ cable.
IVE put the USB driver in the c drive along sid the KIES and still it says its (USB) not recognised. Is there something else i could use instead ,i didnt like kies anyway.I tried to get airdroid to work (ive had that for 3 years) but it doesnt handle software (my phone) 4.4.2 it only does 4.3. It says FORBIDEN.FAILED TO SEND MESSAGE on my PC.
Most likely you are using an outdated version of Kies. There are multiple versions of Kies, ensure that you install the latest version of Kies. Then open Kies and have it detect your phone. That is by far the easiest way to install the proper driver for your S5 model. After the driver is in place you can close Kies and never use it again. Or uninstall it if you wish.
Do not use an USB hub, connect directly to your phone. If you have ongoing issues, use a different USB cable and port. Ensure that you are using a data cable, not a charging (only) cable that has the data lines shorted. If your PC has USB driver issues in general, then you'll need to resolve those issues first or use a different PC.
.
fffft said:
Most likely you are using an outdated version of Kies. There are multiple versions of Kies, ensure that you install the latest version of Kies. Then open Kies and have it detect your phone. That is by far the easiest way to install the proper driver for your S5 model. After the driver is in place you can close Kies and never use it again. Or uninstall it if you wish.
Do not use an USB hub, connect directly to your phone. If you have ongoing issues, use a different USB cable and port. Ensure that you are using a data cable, not a charging (only) cable that has the data lines shorted. If your PC has USB driver issues in general, then you'll need to resolve those issues first or use a different PC.
.
Click to expand...
Click to collapse
KIES V3. The trouble is i cant find the USB i now it should be there in the notif panel but it is not, ive got developer options & usb debugging ticked but thats all, have i got to do anything else (hair pulling time) i dont think so?
1) Should i plug it in the mains or usb on the pc
2) Im using the cable that came with the S5 is that good enough.
3) The S5 sits on a cradle shall i take it of.
4) How do i tell data cable, not a charging (only) cable that has the data lines shorted
5) Ive tried 4 different USB software and it gives the message DEVICE DRIVER SOFTWARE WAS NOT SUCCESSFULLY INSTALLED every time
6) Ive done a reboot every time the drivers are put it
ron
ron101 said:
KIES V3. The trouble is i cant find the USB i now it should be there in the notif panel but it is not, ive got developer options & usb debugging ticked but thats all, have i got to do anything else (hair pulling time) i dont think so?
1) Should i plug it in the mains or usb on the pc
2) Im using the cable that came with the S5 is that good enough.
3) The S5 sits on a cradle shall i take it of.
4) How do i tell data cable, not a charging (only) cable that has the data lines shorted
5) Ive tried 4 different USB software and it gives the message DEVICE DRIVER SOFTWARE WAS NOT SUCCESSFULLY INSTALLED every time
6) Ive done a reboot every time the drivers are put it
ron
Click to expand...
Click to collapse
If you use Windows 8(.1) you have to disable driver signature verification to get the usb drivers installed. Here is a tut. https://learn.sparkfun.com/tutorial...abling-signed-driver-enforcement-on-windows-8.
gee2012 said:
If you use Windows 8(.1) you have to disable driver signature verification to get the usb drivers installed. Here is a tut. https://learn.sparkfun.com/tutorial...abling-signed-driver-enforcement-on-windows-8.
Click to expand...
Click to collapse
Noooop its not that i have win 7 pro
ron
You are juggling too many unnecessary variables. Try to simply that and don't skip checking any of the points.
I have no idea what you mean by plug it in the mains? And at least until you solve this you should not be using a cradle, hub or anything else. As I suggested earlier, connect the phone directly to your computer USB hub. And if you have ongoing problems, try a different cable, USB port or even PC.
Making an assumption that the cable that came with the phone is good enough is counter productive. It's not impossible that it may be damaged or have some problem. Borrow or buy another cable, to eliminate one more possible cause of your issue.
Retrace and double check each step. As soon as you make an assumption that it's not worth checking x step because it couldn't possibly be the cause, you are skipping a possible solution. Make sure that you are using the latest Odin, make sure that you installed it from windows administrator mode, connect directly to the PC's USB port, different cable, etc. If you are methodical, you'll resolve the problem.
Good luck
.
Have you activated developer oprions and usb debug?
ron101 said:
IVE put the USB driver in the c drive along sid the KIES and still it says its (USB) not recognised. Is there something else i could use instead ,i didnt like kies anyway.I tried to get airdroid to work (ive had that for 3 years) but it doesnt handle software (my phone) 4.4.2 it only does 4.3. It says FORBIDEN.FAILED TO SEND MESSAGE on my PC.
Click to expand...
Click to collapse
If you haven't given AirDroid permissions to send SMS directly, "FORBIDEN.FAILED TO SEND MESSAGE" might appear. Change the permissions in phone's settings for a try
fffft said:
You are juggling too many unnecessary variables. Try to simply that and don't skip checking any of the points.
I have no idea what you mean by plug it in the mains? And at least until you solve this you should not be using a cradle, hub or anything else. As I suggested earlier, connect the phone directly to your computer USB hub. And if you have ongoing problems, try a different cable, USB port or even PC.
Making an assumption that the cable that came with the phone is good enough is counter productive. It's not impossible that it may be damaged or have some problem. Borrow or buy another cable, to eliminate one more possible cause of your issue.
Retrace and double check each step. As soon as you make an assumption that it's not worth checking x step because it couldn't possibly be the cause, you are skipping a possible solution. Make sure that you are using the latest Odin, make sure that you installed it from windows administrator mode, connect directly to the PC's USB port, different cable, etc. If you are methodical, you'll resolve the problem.
Good luck
.
Click to expand...
Click to collapse
AFTER last nite i started again this morning (im disabled completely down the right side of my body) with a new spirit fffft i got stuck in.So here we go first i put the USB cable in another usb port (one that i havent used) and the phone came alive and that was that it was done.So i tried another usb cable,that also came alive, so that was that it was the usb port that i was using wasnt suitable simple as that. Thank you for all of your help fffft and the rest it was essential for me THANK YOU.

[Q] Nexus 4 gone stealth

... and is no longer recognized when connected to a computer via USB, meaning I can't return to stock to get ready for the Lollipop OTA.
Got a rooted Nexus 4 running the latest PA beta.
What happens when connecting to PC:
- On two different Windows machines: systray popup saying "USB device not recognized. The last USB device you connected to this computer malfunctioned etc.". In device manager it says "Unknown USB device (device descriptor request failed)"
- On elementary OS, based on Ubuntu 12.04: nothing, besides charging.
No USB debugging connection notification on the Nexus 4 either when plugging in.
What I've tried (USB debugging enabled, all relevant drivers installed):
- Settings > Storage > USB computer connection > check Camera PTP (used to be required in order to get an RSA key prompt when connecting to a computer, now it does nothing)
- Flashing latest stable CM to see if PA was to blame. Made no difference.
- Uninstalling device through device manager in Windows and reconnecting. No effect. Driver update doesn't work either, finds nothing.
- Using Wugfresh's Nexus toolkit to see if that worked, but that obviously doesn't work either when the device isn't recognized, same with the Universal Nexus Linux Toolkit on Linux.
- Scouring the net for solutions and coming up with nothing
I have flashed factory images before on this phone without problems. Should I consider it a hardware failure by now, or is this a known issue with a fix?
Try a new wire, different usb port on computer, finally look into cleaning your charging port on the phone/replacing it.
DrFredPhD said:
Try a new wire, different usb port on computer, finally look into cleaning your charging port on the phone/replacing it.
Click to expand...
Click to collapse
Tried three different cables, every port on two laptops, no joy - my girlfriend's phone connects normally.
Wouldn't replace the charging port, then I'd just get a new phone since it's a 2 years old Nexus 4. If only there was a way to flash the factory image using only TWRP.
bimsebasse said:
Tried three different cables, every port on two laptops, no joy - my girlfriend's phone connects normally.
Wouldn't replace the charging port, then I'd just get a new phone since it's a 2 years old Nexus 4. If only there was a way to flash the factory image using only TWRP.
Click to expand...
Click to collapse
Flash this in twrp http://forum.xda-developers.com/showthread.php?p=47476426
Sent from my Nexus 5 using XDA Free mobile app
Thanks jd1639, that seemed to be exactly what I was looking for -
- but then I had an extremely blonde moment and formatted everything in TWRP, wiping the ROM I was gonna flash in the process, on a device where USB file transfer doesn't work anymore
My phone is now a paper weight.
Have you tried the file manager in twrp yet? I've found it connects when nothing else will...

PC won't detect S7, all conventional fixes exhausted!!

I've got 5 S7s on my desk, all Canadian variant, all from the same manufacturer all the same model. - SM-G930W8
All are recognised by my PC but one and I can't work out why not!
Plugging the phone into the PC makes no noise from the PC but the phone seems to detect a regular charger not a PC.
I have plugged it in using different cables including the one in its box and the ones used on other devices that were recognised and only this phone doesn't work with any of them.
I have plugged in, unplugged and rebooted many times.
I have set the USB configuration to MTP (Media Transfer Protocol)/Transferring files.
USB Debugging is ON and OEM unlocking is ON.
I have tried booting into stock recovery and wiping cache AND factory resetting.
When phone is turned on "adb devices" returns nothing.
I have installed Samsung Kies and Samsung Smart Switch to reinstall the drivers.
NOTHING IS WORKING!
All threads I find tell me to do the things I have listed above and have people saying these have worked but all of them I had already tried and double tried and nothing is working.
The cables are correct and working with other S7s of the same model.
All the correct drivers are installed and have been uninstalled and reinstalled.
All the correct setting are selected and OEM unlock and USB debugging enabled.
Phone was fresh out the box as were the other four and all cables.
Samsungs apps installed on PC to ensure best drivers installed.
Would really appreciate some guidance or consolation that its not something stupid I'm doing! I work with these phones everyday and this has never happened! Just banging my head against a brick wall trying to resolve it
maybe faulty usb port, my nephew had S6 with the same issue, service replaced usb port and it started
to work with PC.
try download mode and see if odin see your phone.
try to move the cable a lil bit and see if sth appears for a second.
yaro666 said:
maybe faulty usb port, my nephew had S6 with the same issue, service replaced usb port and it started
to work with PC.
try download mode and see if odin see your phone.
try to move the cable a lil bit and see if sth appears for a second.
Click to expand...
Click to collapse
Thanks but unfortunately Odin doesn't recognise in download mode.
Could it be a USB port problem if I used the same port for the other 4 devices and have no issue?
I'm considering sending the phone back to manufacturer to be honest I think it may just be a faulty device or something!
I bet its microusb port fault
Had a similar issue on Windows 10 , if that's what your running let the phone be connected, uninstall the driver from device manager, and then install driver select have disk and select the basic mtp , if this doesn't help connect to Microsoft support and they'll guide you through it , worked for me , my phone used to detect on other laptops but mine , also I could connect other phones on mine but not my phone, hope this helps
same issue here

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