[Q] Nexus 4 gone stealth - Nexus 4 Q&A, Help & Troubleshooting

... and is no longer recognized when connected to a computer via USB, meaning I can't return to stock to get ready for the Lollipop OTA.
Got a rooted Nexus 4 running the latest PA beta.
What happens when connecting to PC:
- On two different Windows machines: systray popup saying "USB device not recognized. The last USB device you connected to this computer malfunctioned etc.". In device manager it says "Unknown USB device (device descriptor request failed)"
- On elementary OS, based on Ubuntu 12.04: nothing, besides charging.
No USB debugging connection notification on the Nexus 4 either when plugging in.
What I've tried (USB debugging enabled, all relevant drivers installed):
- Settings > Storage > USB computer connection > check Camera PTP (used to be required in order to get an RSA key prompt when connecting to a computer, now it does nothing)
- Flashing latest stable CM to see if PA was to blame. Made no difference.
- Uninstalling device through device manager in Windows and reconnecting. No effect. Driver update doesn't work either, finds nothing.
- Using Wugfresh's Nexus toolkit to see if that worked, but that obviously doesn't work either when the device isn't recognized, same with the Universal Nexus Linux Toolkit on Linux.
- Scouring the net for solutions and coming up with nothing
I have flashed factory images before on this phone without problems. Should I consider it a hardware failure by now, or is this a known issue with a fix?

Try a new wire, different usb port on computer, finally look into cleaning your charging port on the phone/replacing it.

DrFredPhD said:
Try a new wire, different usb port on computer, finally look into cleaning your charging port on the phone/replacing it.
Click to expand...
Click to collapse
Tried three different cables, every port on two laptops, no joy - my girlfriend's phone connects normally.
Wouldn't replace the charging port, then I'd just get a new phone since it's a 2 years old Nexus 4. If only there was a way to flash the factory image using only TWRP.

bimsebasse said:
Tried three different cables, every port on two laptops, no joy - my girlfriend's phone connects normally.
Wouldn't replace the charging port, then I'd just get a new phone since it's a 2 years old Nexus 4. If only there was a way to flash the factory image using only TWRP.
Click to expand...
Click to collapse
Flash this in twrp http://forum.xda-developers.com/showthread.php?p=47476426
Sent from my Nexus 5 using XDA Free mobile app

Thanks jd1639, that seemed to be exactly what I was looking for -
- but then I had an extremely blonde moment and formatted everything in TWRP, wiping the ROM I was gonna flash in the process, on a device where USB file transfer doesn't work anymore
My phone is now a paper weight.

Have you tried the file manager in twrp yet? I've found it connects when nothing else will...

Related

N4 not showing up at all on PC

I'm not sure when this problem first appeared. For whatever reason, my phone doesn't show up at all when connected to either of my two PCs. It must have when I first rooted the phone (to load ChainSU) but I'm not sure if the problem is recent or occurred immediately thereafter.
USB debugging is disabled. When I plug my phone into a computer, it attempts to install the MTP Driver and fails. When I uninstall my device, it disappears and I'm unable to manually install the driver's I've downloaded from other threads. When I load into the Bootloader, my device is recognized by Fastboot.
I'm hesitant to factory reset as this will leave me unable to root if the problem persists, which is important to me as I can get rid of the yellow tint on this screen.
Any thoughts?
Edit: $10 via Paypal for anyone who successfully helps me to a solution!
Are you definitely sure usb debugging is disabled? The phone should install as a portable device on your pc. Also ensure to enter your password onto your phone when connected otherwise the phone will not show up its contents.
Make sure for windows media player to be updated to the latest, for the windows mtp driver.
duraeas said:
I'm not sure when this problem first appeared. For whatever reason, my phone doesn't show up at all when connected to either of my two PCs. It must have when I first rooted the phone (to load ChainSU) but I'm not sure if the problem is recent or occurred immediately thereafter.
USB debugging is disabled. When I plug my phone into a computer, it attempts to install the MTP Driver and fails. When I uninstall my device, it disappears and I'm unable to manually install the driver's I've downloaded from other threads. When I load into the Bootloader, my device is recognized by Fastboot.
I'm hesitant to factory reset as this will leave me unable to root if the problem persists, which is important to me as I can get rid of the yellow tint on this screen.
Any thoughts?
Edit: $10 via Paypal for anyone who successfully helps me to a solution!
Click to expand...
Click to collapse
There are a few things you can try. Have you tried uninstalling the drivers completely then reinstalling from the toolkit? In the past, I've had issues where the phone wouldn't be accessible in some way on one computer but would be fine on another, so maybe try a different computer to try to narrow down the problem as to whether it's an issue with the phone or the computer? Also, this may sound a bit ridiculous, but simply switching USB cables and / or ports has fixed detection issues for me in the past as well--something to consider.
Sent via Morse code from my Nexus 4
Remove any existing drivers (while phone is connected), do the same for other android devices if you have any, then reboot and install Universal Naked Drivers. Have always had success with this driver pack.
Rizy7 said:
Are you definitely sure usb debugging is disabled? The phone should install as a portable device on your pc. Also ensure to enter your password onto your phone when connected otherwise the phone will not show up its contents.
Click to expand...
Click to collapse
100% sure on both counts.
I have this same issue with my rooted nexus 4, I've tried 3 different computers and several cables and it never connects to the PC and only charges the phone. It doesn't even give me option to choose media files.
I've had this issue before, my Nexus/Computer was acting in complete stupidity. When connecting the phone to your computer you will see a notification saying "Connected as a media device" on your phone, just touch it, and change it to "Camera (PTP)". It might access the camera for you, but It actually accessed the storage for me.
YeledKaki said:
I've had this issue before, my Nexus/Computer was acting in complete stupidity. When connecting the phone to your computer you will see a notification saying "Connected as a media device" on your phone, just touch it, and change it to "Camera (PTP)". It might access the camera for you, but It actually accessed the storage for me.
Click to expand...
Click to collapse
Thats not the problem, it doesn't give any option. It doesn't show up on the computer at all and only charges. It's the same for every computer.
yuriorkis said:
I have this same issue with my rooted nexus 4, I've tried 3 different computers and several cables and it never connects to the PC and only charges the phone. It doesn't even give me option to choose media files.
Click to expand...
Click to collapse
I'm thinking we've screwed something up with the phone's side of the MTP protocol - mine is totally independent of the cord/computer used. All the correct drivers installed.
Have you tried Factory Resetting? I'm really hoping this is a workable option.
If you have a recovery back up the current Rom and flash stock and see if it's working
Sent from my KFTT using xda premium
if the phone is locked with a pin/password/pattern unlock it.
I had same problem on my pc yesterday. Even if the drivers installer showed up that installation was successful, somehow for a mtp mode system was using some other Microsoft driver. Correct one was only used in ptp mode. So when I connected n4 in mtp mode storage wasn't available, when I switched to ptp mode everything was fine. Turn on your usb debug, switch on mtp and connect. Go to device manager in system, find your nexus there and rmb on it and manually reinstall driver. After this my n4 is visible in system in mtp mode again.
Sent from my Nexus 7 using Tapatalk HD
my screen is cracked and phone is useless now (replacement coming tomorrow) can i connect it and wipe it back to factory before i have to send it out?
K0v4L said:
I had same problem on my pc yesterday. Even if the drivers installer showed up that installation was successful, somehow for a mtp mode system was using some other Microsoft driver. Correct one was only used in ptp mode. So when I connected n4 in mtp mode storage wasn't available, when I switched to ptp mode everything was fine. Turn on your usb debug, switch on mtp and connect. Go to device manager in system, find your nexus there and rmb on it and manually reinstall driver. After this my n4 is visible in system in mtp mode again.
Sent from my Nexus 7 using Tapatalk HD
Click to expand...
Click to collapse
The problem is that even if I switch between MTP and PTP it still does nothing, I have tried multiple cables, computers and have reflashed the ROM and wiped the device but it still does not connect with the PC. This is frustrating.
yuriorkis said:
The problem is that even if I switch between MTP and PTP it still does nothing, I have tried multiple cables, computers and have reflashed the ROM and wiped the device but it still does not connect with the PC. This is frustrating.
Click to expand...
Click to collapse
Is yours able to connect during Bootloader/Recovery? Fastboot/ADB have no trouble recognizing my device.
It's really odd that if these things work, meaning your USB connection is fine, replacing the all of software fixed nothing... unless MTP occurs at a much lower level of the OS (maybe kernel is corrupted?)
I've got a similar problem that others have posted - PCs not detecting my N4. I got it last Friday (2/1) from Google and after the registering process and updating to 4.2.1, I connected it to my Win7 laptop and it showed on the PC as a drive. But since I couldn't copy/paste Office docs to that drive and had to do that through Dropbox, I didn't bother trying to reconnect until Monday, at which time the PC didn't detect it. Neither will one other Win7 nor two XP (both with WMP10) PCs. Have tried multiple cables, all of which work with other Android devices (pre 3.0). I've seen several suggestions on this and other threads, but one major issue I'm having is that some of the fixes require enabling USB Debugging. For the life of me I can't find that option in the N4's Settings. Unlike my other phones, there is no Applications subcategory under Settings on my N4 (4.2.1, Build JOP40D). Can anyone help me find that option? TIA.
Edit - Found answer. Click on Build in About Phone setting 7 times. That activated Developer options. Now to try the fixes which require USB Debugging mode turned on.

[Q] Computer no longer recognizes Nexus on USB

For some reason, I can no longer get any computer to recognize my Nexus 4 when connected by USB. I can charge but cannot get the phone recognized.
A couple weeks ago, everything was working fine. I was running Cataclysm (November build based on 4.3). I upgraded to the Nexus 5 and decided to give the Nexus 4 to my daughter. I was able to connect the Nexus 4 to the computer and move all my photos and music etc off of the phone. After moving my files off and doing a Titanium backup and Nandroid just in case, I did a complete wipe on CMW (6.0.3.5). Everything fired up fine and I had no reason at the time to test the USB.
However, last week, my daughter was complaining about bad battery life and I decided to take a look and go ahead and update the phone to the latest (Dec. 12) Cataclysm build based on 4.4.2. Before flashing the new build, I connected the phone to the computer by USB but could not get the computer to recognize the phone. The phone charges, but is not recognized in device manager and does not connect.
I've done everything I can think of to troubleshoot the issue - all without luck - including:
Turned USB debugging on and off. No luck.
Changed the USB storage mode from MTP to PTP and back. No luck.
Confirmed fast charging isn't somehow enabled. It isn't.
Tried several different USB cables. No luck.
Tried a different Nexus 4 and my Nexus 5 on the same computer. They work.
Tried the subject phone on a different computer running Windows. No luck.
Tried the subject phone on a computer running Mac OS. No luck.
I did go ahead and flash the latest Cataclsym build (I did a full wipe again) but sill no change. I don't see any evidence of physical damage to the micro USB port but I took a small toothrush and gently cleaned the contacts with rubbing alcohol.
At this point, I believe the problem is either the a) the port is bad or b) somehow, the phone software/ROM is screwed up.
Is there any way to determine whether the physical port is bad? Any other ideas. I'm kind of at the end of my capability here.
can adb recognize it?
Code:
adb devices
Riro Zizo said:
can adb recognize it?
Code:
adb devices
Click to expand...
Click to collapse
I don't think so. I'll have to check tonight when I get home. I tried to get Wug's toolkit to recognize the phone with no luck but haven't tried that command on its own.
Riro Zizo said:
can adb recognize it?
Code:
adb devices
Click to expand...
Click to collapse
No luck. I attached the Nexus 4 to the computer, entered a command prompt to navigate to the platform tools director that has the adb files and entered the "adb devices" command. The response was "List of devices attached" with no phone (or anything else) listed.
I have that issue too. I´m on windows 8 and to root and being able to recognize by the pc I changed it to PTP. It only works in PTP and I have to pass all the data to the camera folder to send info
Gildegan said:
I have that issue too. I´m on windows 8 and to root and being able to recognize by the pc I changed it to PTP. It only works in PTP and I have to pass all the data to the camera folder to send info
Click to expand...
Click to collapse
I don't think I've got the same issue. I cannot get any computer to recognize the phone under any mode (storage, photo, debugging on, debugging off). Nada. At this point, I'm pretty sure it's the port gone bad. I just wiped the phone again and clean flashed the stock 4.4.2 ROM, radio and bootloader. Still no connection.
Argh.
SHPhone said:
I don't think I've got the same issue. I cannot get any computer to recognize the phone under any mode (storage, photo, debugging on, debugging off). Nada. At this point, I'm pretty sure it's the port gone bad. I just wiped the phone again and clean flashed the stock 4.4.2 ROM, radio and bootloader. Still no connection.
Argh.
Click to expand...
Click to collapse
can you try going to recovery, then type adb devices?
Sent from my Nexus 4
I had this problem and i found away to fix it. Plugin your phone to a computer. Start > right click on my computer > properties > device manager. Look for Samsung > expanded it you will find Nexus 4. Right click on it and choose uninstall and check uninstall driver. Unplug your phone and restart the computer. Re-plug the phone and wait for the drivers to install.
Sent from my Nexus 4 using Tapatalk

[Q] No usb after 5.0.2

Hi i have a nexus 7 (2012) everything was working fine until android 5. The device was slow and almost unusable. Then the 5.0.2 update came out and guess what? I updated it and now my laptop wont recognize the device so i tried a different cable and nothing. I plugged the nexus 7 in my second computer and nothing not even the sound that means you plugged something in the usb port. So i went to my brothers house and tried his computer.... the same... nothing. We plugged his nexus 7 (2012) 5.0.2 wich is the exact same device as mine and it works so we thought that it was the usb connector on the device and we switched my connector with his....NOTHING happens. computer wont recognize the device, no sound, no pop-up, no ADB detection. Does anyone have the same problem or a solution on how to downgrade 5.0.2 back to 4.4 without usb cable?
Thank you
Did you tried out to start n7 into fastboot mode and recovery mode?
Is usb not available also there?
fastboot and recovery mode also has no USB. absolutely nothing happens. when i connect the device it charges but the lightning icon does not appear on the battery in the status bar. and its not the usb port on the N7 i changed it.
?????????????????
Same here
I have the same Problem - a N7 GSM with 5.0.2 and no communication via USB.
I have tried different computers with Win7 and Ubuntu14.10. As well as differnt cables. (And all combinations of that work with my HTC M7, by the way)
Under Linux, not even lsusb shows the device, or dmesg shows any connection to a usb device.
To be completly honest, I did not give much love to my N7, I have been using it hardly. But when I did, I have been flashing some differnt Roms and testing different bootloaders so this might be some kind of my fault.
i updated to 5,1 and still the same problem so i assume its hardware related. but i know it is not the USB connector because i tried it on my brothers N7. and it works
Mine is quirky, comp recognizes it and can order boot but sideload and push to device don't work. Its odd.

[Q] HELP with recovery, no usb access to nexus 7, not detecting with official cable.

Ok so long story short, i have a nexus 7 2012 which a rooted and installed cyanogen mod.
I was using it as a car install and works perfect, i'm using an otg cable to mount usb sticks, triggering soft shutdown and powering the nexus etc. So usb seems to be working fine.
Basically i removed the tablet it to modify the bootloader to turn on automatically with ac power applied, if the battery runs out i have to manually power on with button, but now i'm running into a problem.
Ever since taking the tablet out and trying to connect over usb, none of my computers detect the tablet.
I've tried different operating systems, drivers, cables etc etc.
Also changed from mtp to ptp in storage and also turned on usb debugging mode. If i connect an otg cable the nexus see's the otg and i can mount usb's etc.
So i thought i might try recover the nexus back to factory, maybe there was an issue with the rom corrupted etc, I've downloaded the original 4.2.2 firmware which is currently installed.
Booted into recovery and tried re-installing the 4.2.2 zip, it keeps aborting. A guy in work tried to use sideloader and connect via adb. no luck.
I'm not very familiar with the android platform so i've no other ideas what to do and other idea's how to recover now.
The guy i work with mentioned using a usb jig, would that be the way to go or can anyone else suggest some else that might help.
Thanks
Before you updated when was the last time you connected your N7 to your computer?
When you connect your N7 to your computer does it act like it is charging? Have you tried more than one computer? I had a similar problem with mine last year & sent it in 3 times. Asus replaced both the USB port board & the main board on different occassions. I suspect your mainboard might be faulty.
Does adb see the device
jadesse said:
Before you updated when was the last time you connected your N7 to your computer?
When you connect your N7 to your computer does it act like it is charging? Have you tried more than one computer? I had a similar problem with mine last year & sent it in 3 times. Asus replaced both the USB port board & the main board on different occassions. I suspect your mainboard might be faulty.
Click to expand...
Click to collapse
I last connected the nexus to the laptop a few monts back to load some music onto it, didn't have a problem. It's only been connected to a computer maybe 3 times. once to root/rom it then another few times to load music etc.
I can't see why the usb board maybe faulty as i can read data from a usb key when the otg cable is connected.
It's a strange one. You could be right, i might try pick up a broken nexus and swap some parts. Usb board etc.
crusrod said:
Does adb see the device
Click to expand...
Click to collapse
Yes adb is shown in device manager, but it's not recognizing the nexus, comes up with an error 10 , cannot start. etc etc
foster182 said:
Yes adb is shown in device manager, but it's not recognizing the nexus, comes up with an error 10 , cannot start. etc etc
Click to expand...
Click to collapse
I am having this same problem on my (unrooted) HTC One after attempting to "convert" it from an AT&T to a Google Play Edition device with the procedure described here.
As part of the procedure, I attempted to flash the stock Google Play Edition ROM using fastboot commands, but I got an error message. The instructions say to just try the flash again, but the phone no longer connects properly via USB (error 10) while in bootloader mode. While in bootloader mode, the phone indicates there is some sort of problem (a line showing the OS version is highlighted in red), and attempting to enter recovery mode does nothing but display a phone with a big red X in it. The phone seems to operate fine and responds to ADB commands when the phone is fully booted, albeit with the old OS (not Google Play Edition) still in place.
Any Android device could theoretically get in this state. We're sort of "paralyzed", because everything we want to do to regain control of the bootloader and fix the situation seems to require issuing fastboot commands from a computer connected to the phone while it's in bootloader mode. Yet entering recovery mode or getting a computer to connect to it via USB no longer seems possible.
I wonder if there's another way to issue fastboot commands without relying on the USB connection to a computer?

6P not recognized by any computer

I have a 6P running on android 8.1 SuperXE rom. And when i tried to run Substratum and it asked me to download the Andromeda app to make it work so I did. Then i went on my Desktop downloaded the script for that followed all the instructions. Now after running the script a couple times my phone no longer works with adb. It is not a computer problem because I have tried to plug it in on multiple computers that have the right drivers installed and none of them work. It seems to be a problem with my phone.
I have tried factory resetting my phone uninstalling and reinstalling drivers. Nothing seems to work.
Has anyone ever run into a similar situation?
Also the error that shows up is USB device not recognized, "the last USB device you connected to this computer malfunctioned and Windows does not recognize it." It says this on both my windows computers, and my Linux laptop. So I know it has nothing to do with the phone cord or the computer.
Snowlandghost said:
I have a 6P running on android 8.1 SuperXE rom. And when i tried to run Substratum and it asked me to download the Andromeda app to make it computer.
Click to expand...
Click to collapse
It's probably the chord try another one. And if you root your phone with magisk you won't need Andromeda and Android pay still works. I'm on SuperXe also and don't have any issues. It's pure stock with some add-ons and customization.
Check with another cable or clean flash a stock rom via fastboot to see if the issue still persists, mm,n or o, it doesn't matter.
Edit: first go to Dev options and reenable USB debbuging and set USB configuration to mtp, may a phone reboot is required.
Edit: to reset the USB debugging authorization is worth a try too.
Exodusche said:
It's probably the chord try another one. And if you root your phone with magisk you won't need Andromeda and Android pay still works. I'm on SuperXe also and don't have any issues. It's pure stock with some add-ons and customization.
Click to expand...
Click to collapse
The first time I installed 8.1 it said it required Andromeda to run, but after I wiped my phone and re installed 8.1 it worked without it. Which was weird.
coremania said:
Check with another cable or clean flash a stock rom via fastboot to see if the issue still persists, mm,n or o, it doesn't matter.
Edit: first go to Dev options and reenable USB debbuging and set USB configuration to mtp, may a phone reboot is required.
Edit: to reset the USB debugging authorization is worth a try too.
Click to expand...
Click to collapse
I went out and got a new cord and now it is working thanks for the advice. It's weird though because nothing was wrong with the cord before this incident.
But thanks for the advice it was the cord I have a new one and no problems thus far.
Not to hijack this thread but I am having a similar issue. My nexus 6p and an old Nexus 6 will not connect to any computer. I have used different cables and still no dice. I have a Nexus 9 that connects fine. Both Nexus 6 and 6p charge on the cables but will not connect to computer. Any thoughts or suggestions. Again have tried different usb ports in same computer 3 different computers and multiple cables.
McAwesome said:
Not to hijack this thread but I am having a similar issue. My nexus 6p and an old Nexus 6 will not connect to any computer. I have used different cables and still no dice. I have a Nexus 9 that connects fine. Both Nexus 6 and 6p charge on the cables but will not connect to computer. Any thoughts or suggestions. Again have tried different usb ports in same computer 3 different computers and multiple cables.
Click to expand...
Click to collapse
???
May start from scratch with the drivers, download usbdeview (simple Google search) and get rid of all nexus and or android installed drivers. Reset USB debugging and authorization on the phones, set to mtp, do a reboot and do a fresh connect.
???
coremania said:
???
May start from scratch with the drivers, download usbdeview (simple Google search) and get rid of all nexus and or android installed drivers. Reset USB debugging and authorization on the phones, set to mtp, do a reboot and do a fresh connect.
???
Click to expand...
Click to collapse
Neither my Nexus 6p nor the 6 show up in usbdeview. Only the Nexus 9. Tried revoking. Have done factory reset set to mtp turned debugging off then on restarted phone different cables still doesn't show up in usbdeview.
Also the point of all this was to try to get this to work with my Mavic Pro drone. Which also does not recognize my 6p and thinking about this now my car also does not auto launch Android auto like it used to and in fact does not work at all. Phone charges from usb but does not seem to communicate.
Faulty phone maybe?
Is there a way to get off Oreo without having usb access? Not currently rooted and the apk's I have tried seem not to work.
McAwesome said:
Neither my Nexus 6p nor the 6 show up in usbdeview. Only the Nexus 9. Tried revoking. Have done factory reset set to mtp turned debugging off then on restarted phone different cables still doesn't show up in usbdeview.
Also the point of all this was to try to get this to work with my Mavic Pro drone. Which also does not recognize my 6p and thinking about this now my car also does not auto launch Android auto like it used to and in fact does not work at all. Phone charges from usb but does not seem to communicate.
Faulty phone maybe?
Is there a way to get off Oreo without having usb access? Not currently rooted and the apk's I have tried seem not to work.
Click to expand...
Click to collapse
It's strange that your n6 and n6p both don't communicate.
If you got TWRP installed you can root and flash what ever you want with flashfire. Or with TWRP itself. But never ever flash bootloader and radio with flashfire, it isn't necessary all the time anyway.
Or is your n6p completely stock ???
Uhh, I do miss my Nexus 6

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