I have a 6P running on android 8.1 SuperXE rom. And when i tried to run Substratum and it asked me to download the Andromeda app to make it work so I did. Then i went on my Desktop downloaded the script for that followed all the instructions. Now after running the script a couple times my phone no longer works with adb. It is not a computer problem because I have tried to plug it in on multiple computers that have the right drivers installed and none of them work. It seems to be a problem with my phone.
I have tried factory resetting my phone uninstalling and reinstalling drivers. Nothing seems to work.
Has anyone ever run into a similar situation?
Also the error that shows up is USB device not recognized, "the last USB device you connected to this computer malfunctioned and Windows does not recognize it." It says this on both my windows computers, and my Linux laptop. So I know it has nothing to do with the phone cord or the computer.
Snowlandghost said:
I have a 6P running on android 8.1 SuperXE rom. And when i tried to run Substratum and it asked me to download the Andromeda app to make it computer.
Click to expand...
Click to collapse
It's probably the chord try another one. And if you root your phone with magisk you won't need Andromeda and Android pay still works. I'm on SuperXe also and don't have any issues. It's pure stock with some add-ons and customization.
Check with another cable or clean flash a stock rom via fastboot to see if the issue still persists, mm,n or o, it doesn't matter.
Edit: first go to Dev options and reenable USB debbuging and set USB configuration to mtp, may a phone reboot is required.
Edit: to reset the USB debugging authorization is worth a try too.
Exodusche said:
It's probably the chord try another one. And if you root your phone with magisk you won't need Andromeda and Android pay still works. I'm on SuperXe also and don't have any issues. It's pure stock with some add-ons and customization.
Click to expand...
Click to collapse
The first time I installed 8.1 it said it required Andromeda to run, but after I wiped my phone and re installed 8.1 it worked without it. Which was weird.
coremania said:
Check with another cable or clean flash a stock rom via fastboot to see if the issue still persists, mm,n or o, it doesn't matter.
Edit: first go to Dev options and reenable USB debbuging and set USB configuration to mtp, may a phone reboot is required.
Edit: to reset the USB debugging authorization is worth a try too.
Click to expand...
Click to collapse
I went out and got a new cord and now it is working thanks for the advice. It's weird though because nothing was wrong with the cord before this incident.
But thanks for the advice it was the cord I have a new one and no problems thus far.
Not to hijack this thread but I am having a similar issue. My nexus 6p and an old Nexus 6 will not connect to any computer. I have used different cables and still no dice. I have a Nexus 9 that connects fine. Both Nexus 6 and 6p charge on the cables but will not connect to computer. Any thoughts or suggestions. Again have tried different usb ports in same computer 3 different computers and multiple cables.
McAwesome said:
Not to hijack this thread but I am having a similar issue. My nexus 6p and an old Nexus 6 will not connect to any computer. I have used different cables and still no dice. I have a Nexus 9 that connects fine. Both Nexus 6 and 6p charge on the cables but will not connect to computer. Any thoughts or suggestions. Again have tried different usb ports in same computer 3 different computers and multiple cables.
Click to expand...
Click to collapse
???
May start from scratch with the drivers, download usbdeview (simple Google search) and get rid of all nexus and or android installed drivers. Reset USB debugging and authorization on the phones, set to mtp, do a reboot and do a fresh connect.
???
coremania said:
???
May start from scratch with the drivers, download usbdeview (simple Google search) and get rid of all nexus and or android installed drivers. Reset USB debugging and authorization on the phones, set to mtp, do a reboot and do a fresh connect.
???
Click to expand...
Click to collapse
Neither my Nexus 6p nor the 6 show up in usbdeview. Only the Nexus 9. Tried revoking. Have done factory reset set to mtp turned debugging off then on restarted phone different cables still doesn't show up in usbdeview.
Also the point of all this was to try to get this to work with my Mavic Pro drone. Which also does not recognize my 6p and thinking about this now my car also does not auto launch Android auto like it used to and in fact does not work at all. Phone charges from usb but does not seem to communicate.
Faulty phone maybe?
Is there a way to get off Oreo without having usb access? Not currently rooted and the apk's I have tried seem not to work.
McAwesome said:
Neither my Nexus 6p nor the 6 show up in usbdeview. Only the Nexus 9. Tried revoking. Have done factory reset set to mtp turned debugging off then on restarted phone different cables still doesn't show up in usbdeview.
Also the point of all this was to try to get this to work with my Mavic Pro drone. Which also does not recognize my 6p and thinking about this now my car also does not auto launch Android auto like it used to and in fact does not work at all. Phone charges from usb but does not seem to communicate.
Faulty phone maybe?
Is there a way to get off Oreo without having usb access? Not currently rooted and the apk's I have tried seem not to work.
Click to expand...
Click to collapse
It's strange that your n6 and n6p both don't communicate.
If you got TWRP installed you can root and flash what ever you want with flashfire. Or with TWRP itself. But never ever flash bootloader and radio with flashfire, it isn't necessary all the time anyway.
Or is your n6p completely stock ???
Uhh, I do miss my Nexus 6
Related
I'm not sure when this problem first appeared. For whatever reason, my phone doesn't show up at all when connected to either of my two PCs. It must have when I first rooted the phone (to load ChainSU) but I'm not sure if the problem is recent or occurred immediately thereafter.
USB debugging is disabled. When I plug my phone into a computer, it attempts to install the MTP Driver and fails. When I uninstall my device, it disappears and I'm unable to manually install the driver's I've downloaded from other threads. When I load into the Bootloader, my device is recognized by Fastboot.
I'm hesitant to factory reset as this will leave me unable to root if the problem persists, which is important to me as I can get rid of the yellow tint on this screen.
Any thoughts?
Edit: $10 via Paypal for anyone who successfully helps me to a solution!
Are you definitely sure usb debugging is disabled? The phone should install as a portable device on your pc. Also ensure to enter your password onto your phone when connected otherwise the phone will not show up its contents.
Make sure for windows media player to be updated to the latest, for the windows mtp driver.
duraeas said:
I'm not sure when this problem first appeared. For whatever reason, my phone doesn't show up at all when connected to either of my two PCs. It must have when I first rooted the phone (to load ChainSU) but I'm not sure if the problem is recent or occurred immediately thereafter.
USB debugging is disabled. When I plug my phone into a computer, it attempts to install the MTP Driver and fails. When I uninstall my device, it disappears and I'm unable to manually install the driver's I've downloaded from other threads. When I load into the Bootloader, my device is recognized by Fastboot.
I'm hesitant to factory reset as this will leave me unable to root if the problem persists, which is important to me as I can get rid of the yellow tint on this screen.
Any thoughts?
Edit: $10 via Paypal for anyone who successfully helps me to a solution!
Click to expand...
Click to collapse
There are a few things you can try. Have you tried uninstalling the drivers completely then reinstalling from the toolkit? In the past, I've had issues where the phone wouldn't be accessible in some way on one computer but would be fine on another, so maybe try a different computer to try to narrow down the problem as to whether it's an issue with the phone or the computer? Also, this may sound a bit ridiculous, but simply switching USB cables and / or ports has fixed detection issues for me in the past as well--something to consider.
Sent via Morse code from my Nexus 4
Remove any existing drivers (while phone is connected), do the same for other android devices if you have any, then reboot and install Universal Naked Drivers. Have always had success with this driver pack.
Rizy7 said:
Are you definitely sure usb debugging is disabled? The phone should install as a portable device on your pc. Also ensure to enter your password onto your phone when connected otherwise the phone will not show up its contents.
Click to expand...
Click to collapse
100% sure on both counts.
I have this same issue with my rooted nexus 4, I've tried 3 different computers and several cables and it never connects to the PC and only charges the phone. It doesn't even give me option to choose media files.
I've had this issue before, my Nexus/Computer was acting in complete stupidity. When connecting the phone to your computer you will see a notification saying "Connected as a media device" on your phone, just touch it, and change it to "Camera (PTP)". It might access the camera for you, but It actually accessed the storage for me.
YeledKaki said:
I've had this issue before, my Nexus/Computer was acting in complete stupidity. When connecting the phone to your computer you will see a notification saying "Connected as a media device" on your phone, just touch it, and change it to "Camera (PTP)". It might access the camera for you, but It actually accessed the storage for me.
Click to expand...
Click to collapse
Thats not the problem, it doesn't give any option. It doesn't show up on the computer at all and only charges. It's the same for every computer.
yuriorkis said:
I have this same issue with my rooted nexus 4, I've tried 3 different computers and several cables and it never connects to the PC and only charges the phone. It doesn't even give me option to choose media files.
Click to expand...
Click to collapse
I'm thinking we've screwed something up with the phone's side of the MTP protocol - mine is totally independent of the cord/computer used. All the correct drivers installed.
Have you tried Factory Resetting? I'm really hoping this is a workable option.
If you have a recovery back up the current Rom and flash stock and see if it's working
Sent from my KFTT using xda premium
if the phone is locked with a pin/password/pattern unlock it.
I had same problem on my pc yesterday. Even if the drivers installer showed up that installation was successful, somehow for a mtp mode system was using some other Microsoft driver. Correct one was only used in ptp mode. So when I connected n4 in mtp mode storage wasn't available, when I switched to ptp mode everything was fine. Turn on your usb debug, switch on mtp and connect. Go to device manager in system, find your nexus there and rmb on it and manually reinstall driver. After this my n4 is visible in system in mtp mode again.
Sent from my Nexus 7 using Tapatalk HD
my screen is cracked and phone is useless now (replacement coming tomorrow) can i connect it and wipe it back to factory before i have to send it out?
K0v4L said:
I had same problem on my pc yesterday. Even if the drivers installer showed up that installation was successful, somehow for a mtp mode system was using some other Microsoft driver. Correct one was only used in ptp mode. So when I connected n4 in mtp mode storage wasn't available, when I switched to ptp mode everything was fine. Turn on your usb debug, switch on mtp and connect. Go to device manager in system, find your nexus there and rmb on it and manually reinstall driver. After this my n4 is visible in system in mtp mode again.
Sent from my Nexus 7 using Tapatalk HD
Click to expand...
Click to collapse
The problem is that even if I switch between MTP and PTP it still does nothing, I have tried multiple cables, computers and have reflashed the ROM and wiped the device but it still does not connect with the PC. This is frustrating.
yuriorkis said:
The problem is that even if I switch between MTP and PTP it still does nothing, I have tried multiple cables, computers and have reflashed the ROM and wiped the device but it still does not connect with the PC. This is frustrating.
Click to expand...
Click to collapse
Is yours able to connect during Bootloader/Recovery? Fastboot/ADB have no trouble recognizing my device.
It's really odd that if these things work, meaning your USB connection is fine, replacing the all of software fixed nothing... unless MTP occurs at a much lower level of the OS (maybe kernel is corrupted?)
I've got a similar problem that others have posted - PCs not detecting my N4. I got it last Friday (2/1) from Google and after the registering process and updating to 4.2.1, I connected it to my Win7 laptop and it showed on the PC as a drive. But since I couldn't copy/paste Office docs to that drive and had to do that through Dropbox, I didn't bother trying to reconnect until Monday, at which time the PC didn't detect it. Neither will one other Win7 nor two XP (both with WMP10) PCs. Have tried multiple cables, all of which work with other Android devices (pre 3.0). I've seen several suggestions on this and other threads, but one major issue I'm having is that some of the fixes require enabling USB Debugging. For the life of me I can't find that option in the N4's Settings. Unlike my other phones, there is no Applications subcategory under Settings on my N4 (4.2.1, Build JOP40D). Can anyone help me find that option? TIA.
Edit - Found answer. Click on Build in About Phone setting 7 times. That activated Developer options. Now to try the fixes which require USB Debugging mode turned on.
My problem is basically getting my nexus 7 to connect to the pc... This is what I've done. and what happends...
When I first connected it, I got no message at all, and nothing happened, then I changed the cables around, I changed the USB Pports... and by some mysterious wounder I found a combo of pad, port and cable that made my nexus go your connected as MEdia Device... BUT my computer wont see it.. hmm.. changed it to camera mode, and still nothing. Then I turned off USB Debug. Still nothing, but wen I turned it back on, I got the message that I was connected, and I got to install some drivers, and NExus popped up as a camera in windows 8... Started up the nexus toolkit thingy (I love simplicity) And there it popped up.. rebooted to fastboot, and no luck... windows wont recognize the damn driver. And I have done everything I can think of except install linux and try it there... IT wont connect in Fastboot mode, Not a chance... I've tried to unindatll all the drivers, and their files. everything I can think of... I've followed like 20 diffrendt howto s on the same problem, and no luck...
So how would a guy like me go about doing this in linux... is there a tool made for it? Do I need to do it all by commands? Is there a howto?
In my win8 64bit the nexus 7(2012) does show up as a portable device, but MTP works and there's no issue with sending or pulling files. currently it's running stock kitkat 4.4 (KRT16S).
like you I suspect it's a driver issue with windows. If you could locate the device on device manager (try View\Devices by connection and look under PCI Express Root Complex and comb for USB Host Controller\USB Root Hub\Generic USB Hub), delete the entry for Nexus7 and scan for hardware changes again. This forces the system to look for correct driver(s) for your nexus.
Some guides on updating drivers are in fact concerned with the ADB interface, which is needed for USB debugging. In your case, if it's just accessing the internal storage of your Nexus you want to solve, those info may not be relevant.
krrasmuss said:
My problem is basically getting my nexus 7 to connect to the pc... This is what I've done. and what happends...
When I first connected it, I got no message at all, and nothing happened, then I changed the cables around, I changed the USB Pports... and by some mysterious wounder I found a combo of pad, port and cable that made my nexus go your connected as MEdia Device... BUT my computer wont see it.. hmm.. changed it to camera mode, and still nothing. Then I turned off USB Debug. Still nothing, but wen I turned it back on, I got the message that I was connected, and I got to install some drivers, and NExus popped up as a camera in windows 8... Started up the nexus toolkit thingy (I love simplicity) And there it popped up.. rebooted to fastboot, and no luck... windows wont recognize the damn driver. And I have done everything I can think of except install linux and try it there... IT wont connect in Fastboot mode, Not a chance... I've tried to unindatll all the drivers, and their files. everything I can think of... I've followed like 20 diffrendt howto s on the same problem, and no luck...
So how would a guy like me go about doing this in linux... is there a tool made for it? Do I need to do it all by commands? Is there a howto?
Click to expand...
Click to collapse
Installing fresh SDK won't hurt.
holynoob said:
Installing fresh SDK won't hurt.
Click to expand...
Click to collapse
The USB drivers are available in a zip file here: http://developer.android.com/sdk/win-usb.html
and instructions are here:http://developer.android.com/tools/extras/oem-usb.html#InstallingDriver
For drivers and devices on your system browse http://www.nirsoft.net/ for the free utilities
DriverView
USBLogView
DevManView
USBDeView
Update
peterk-1 said:
The USB drivers are available in a zip file here: http://developer.android.com/sdk/win-usb.html
and instructions are here:http://developer.android.com/tools/extras/oem-usb.html#InstallingDriver
For drivers and devices on your system browse http://www.nirsoft.net/ for the free utilities
DriverView
USBLogView
DevManView
USBDeView
Click to expand...
Click to collapse
Basically I would like to have ¤.¤ installed on my Tablet. Right now I have 4.2.2 SmoothROM installed, and whilst this works for me, I'd like to get the update.
In the past, I used the Toolkit to root and install stuffies... Until the last update to SmoothROM wheres I used GooManager thingy...
When I started this I got the Tablets to connect using PTP whilest in Android, but not in Fastboot mode. So I downloaded the 4.4.kitkat Offisial ROM and tried to install that in recovery, after a full wipe, BUT that ended in me having to install SmoothROM again. And now the Tablet wont connect at all... I have deleted all drives, and reinstalled them... I've tried 3 diffrent Wondows USB driver, but no luck there... I've tried like 5 diffrent USB data cables, in all 4 of my USB ports, on 2 diffrent machines, both win 7 and win 8... AND still no luck... now all the machine says that it cannot identfy the device...
Tomorrow, I will end up installing linux, and try there... At the moment I loathe all things called windows drivers...!!!!
EDIT:
Great news... I found a cable, I havent used in a long time. THis is the original cable that came with the Nexus, and I havent used it in a long time because it had some bad connections. Felt like the plug was loose, but now it made the whole thing work without any problems at all...
So I found the cable, used USBDeView to delete all drivers assossiated with the nexus. plugged it in while in fastboot, and BANG installed. rebooted it, and BANG installed.
For some reason, I can no longer get any computer to recognize my Nexus 4 when connected by USB. I can charge but cannot get the phone recognized.
A couple weeks ago, everything was working fine. I was running Cataclysm (November build based on 4.3). I upgraded to the Nexus 5 and decided to give the Nexus 4 to my daughter. I was able to connect the Nexus 4 to the computer and move all my photos and music etc off of the phone. After moving my files off and doing a Titanium backup and Nandroid just in case, I did a complete wipe on CMW (6.0.3.5). Everything fired up fine and I had no reason at the time to test the USB.
However, last week, my daughter was complaining about bad battery life and I decided to take a look and go ahead and update the phone to the latest (Dec. 12) Cataclysm build based on 4.4.2. Before flashing the new build, I connected the phone to the computer by USB but could not get the computer to recognize the phone. The phone charges, but is not recognized in device manager and does not connect.
I've done everything I can think of to troubleshoot the issue - all without luck - including:
Turned USB debugging on and off. No luck.
Changed the USB storage mode from MTP to PTP and back. No luck.
Confirmed fast charging isn't somehow enabled. It isn't.
Tried several different USB cables. No luck.
Tried a different Nexus 4 and my Nexus 5 on the same computer. They work.
Tried the subject phone on a different computer running Windows. No luck.
Tried the subject phone on a computer running Mac OS. No luck.
I did go ahead and flash the latest Cataclsym build (I did a full wipe again) but sill no change. I don't see any evidence of physical damage to the micro USB port but I took a small toothrush and gently cleaned the contacts with rubbing alcohol.
At this point, I believe the problem is either the a) the port is bad or b) somehow, the phone software/ROM is screwed up.
Is there any way to determine whether the physical port is bad? Any other ideas. I'm kind of at the end of my capability here.
can adb recognize it?
Code:
adb devices
Riro Zizo said:
can adb recognize it?
Code:
adb devices
Click to expand...
Click to collapse
I don't think so. I'll have to check tonight when I get home. I tried to get Wug's toolkit to recognize the phone with no luck but haven't tried that command on its own.
Riro Zizo said:
can adb recognize it?
Code:
adb devices
Click to expand...
Click to collapse
No luck. I attached the Nexus 4 to the computer, entered a command prompt to navigate to the platform tools director that has the adb files and entered the "adb devices" command. The response was "List of devices attached" with no phone (or anything else) listed.
I have that issue too. I´m on windows 8 and to root and being able to recognize by the pc I changed it to PTP. It only works in PTP and I have to pass all the data to the camera folder to send info
Gildegan said:
I have that issue too. I´m on windows 8 and to root and being able to recognize by the pc I changed it to PTP. It only works in PTP and I have to pass all the data to the camera folder to send info
Click to expand...
Click to collapse
I don't think I've got the same issue. I cannot get any computer to recognize the phone under any mode (storage, photo, debugging on, debugging off). Nada. At this point, I'm pretty sure it's the port gone bad. I just wiped the phone again and clean flashed the stock 4.4.2 ROM, radio and bootloader. Still no connection.
Argh.
SHPhone said:
I don't think I've got the same issue. I cannot get any computer to recognize the phone under any mode (storage, photo, debugging on, debugging off). Nada. At this point, I'm pretty sure it's the port gone bad. I just wiped the phone again and clean flashed the stock 4.4.2 ROM, radio and bootloader. Still no connection.
Argh.
Click to expand...
Click to collapse
can you try going to recovery, then type adb devices?
Sent from my Nexus 4
I had this problem and i found away to fix it. Plugin your phone to a computer. Start > right click on my computer > properties > device manager. Look for Samsung > expanded it you will find Nexus 4. Right click on it and choose uninstall and check uninstall driver. Unplug your phone and restart the computer. Re-plug the phone and wait for the drivers to install.
Sent from my Nexus 4 using Tapatalk
... and is no longer recognized when connected to a computer via USB, meaning I can't return to stock to get ready for the Lollipop OTA.
Got a rooted Nexus 4 running the latest PA beta.
What happens when connecting to PC:
- On two different Windows machines: systray popup saying "USB device not recognized. The last USB device you connected to this computer malfunctioned etc.". In device manager it says "Unknown USB device (device descriptor request failed)"
- On elementary OS, based on Ubuntu 12.04: nothing, besides charging.
No USB debugging connection notification on the Nexus 4 either when plugging in.
What I've tried (USB debugging enabled, all relevant drivers installed):
- Settings > Storage > USB computer connection > check Camera PTP (used to be required in order to get an RSA key prompt when connecting to a computer, now it does nothing)
- Flashing latest stable CM to see if PA was to blame. Made no difference.
- Uninstalling device through device manager in Windows and reconnecting. No effect. Driver update doesn't work either, finds nothing.
- Using Wugfresh's Nexus toolkit to see if that worked, but that obviously doesn't work either when the device isn't recognized, same with the Universal Nexus Linux Toolkit on Linux.
- Scouring the net for solutions and coming up with nothing
I have flashed factory images before on this phone without problems. Should I consider it a hardware failure by now, or is this a known issue with a fix?
Try a new wire, different usb port on computer, finally look into cleaning your charging port on the phone/replacing it.
DrFredPhD said:
Try a new wire, different usb port on computer, finally look into cleaning your charging port on the phone/replacing it.
Click to expand...
Click to collapse
Tried three different cables, every port on two laptops, no joy - my girlfriend's phone connects normally.
Wouldn't replace the charging port, then I'd just get a new phone since it's a 2 years old Nexus 4. If only there was a way to flash the factory image using only TWRP.
bimsebasse said:
Tried three different cables, every port on two laptops, no joy - my girlfriend's phone connects normally.
Wouldn't replace the charging port, then I'd just get a new phone since it's a 2 years old Nexus 4. If only there was a way to flash the factory image using only TWRP.
Click to expand...
Click to collapse
Flash this in twrp http://forum.xda-developers.com/showthread.php?p=47476426
Sent from my Nexus 5 using XDA Free mobile app
Thanks jd1639, that seemed to be exactly what I was looking for -
- but then I had an extremely blonde moment and formatted everything in TWRP, wiping the ROM I was gonna flash in the process, on a device where USB file transfer doesn't work anymore
My phone is now a paper weight.
Have you tried the file manager in twrp yet? I've found it connects when nothing else will...
Nexus 6p 128gb, latest PN7.1 rom, carrier is project Fi. Working fine as is but I'd like to try out 8.1. Plus, I can never get file transfer mode to work, irregardless of what does or does not install below.
I can't get the drivers working properly on my windows 7 pc. On two different machines.
What I've tried...
A. First uninstalling any /all android drivers via device manager as many guides suggest.
B. Plugging in with debugging off. Drivers installed but not adb.
C. Plugging in with debugging on, all drivers fail to install.
D. Installing via the sdk. Still tries to install the drivers and fails when I plug the phone in.
E. Installing the drivers via the Google provided USB drivers file. YES the authentic ones. Windows won't even recognize those. When I point the drivers installer to the folder where I unzipped them, it just says it can't find any drivers.
Is there any chance I could have jacked something up in the phone whilst screwing around with twrp, xposed, Magisk, etc in the past? Maybe a bad vendor image or something? Please help. This is making me insane.
Sent from my Nexus 6P using Tapatalk
Try a different Usb cabel sounds like the one your using is faulty.
Problem somewhat solved. It wasn't the cable. Something was screwed up in the works. I did a factory reset and got it to work on one of the two PC's I was working with. After that I was able to identify the phone with fastboot and do what I needed.
I forgot to include the fact that I was working with multiple cables because I had the same thought. I was using
1. Inatek 3.1 Gen2 cable
2. HI-CABLE
3. That stock little 8 inch cable that came with the phone.
Sent from my Nexus 6P using Tapatalk
Usb otg mass storage