Database Users

My phone wont promt me to mount my SD card when i connect via USB to my laptop

I tried to figure out how to setup adb, and in the process tried to reinstall HTCSync2.0.25.
Ever since then (it may be a coincidence though) my phone does nothing but charge when i ahve it plugged into my laptop. I tried different cords, ports and computers and still no notification telling me to mount.
Is there a setting that i touched that may have turned off mounting?
Did i somehow delete the drivers? If so, what do i need to download because clearly HTCSync2.0.25 isnt doing anything for me since i tried removing and reinstalling + rebooting several times.
Any tips?
EDIT: Ive never had any problems before and i cant remember if i had any when i first got the phone or not.. I'm on windows 7

are you using stock ROM or? does you phone play sound when it connect to the laptop?

everything is stock htc sense.
no sound is made. its like the phone doesnt exist when i plug it in. it just charges. At first i thought it was my laptop, but then i tried my other computer and it didnt work their either..

Have you tried rebooting your phone?

yes, more than once.
Rebooting hte phone with the sd card unmounted (from the phone settings). Rebooting with usb debugging enabled. rebooting with usb debugging disabled. rebooted my laptop. everything

bad data pins on the usb port on the phone?

i doubt that. it worked fine 2 days ago.

Do you have DoubleTwist installed? I tried it once and it messed up my usb mounting and media scanning.

nopei havent installed any new apps between the time where it worked, and it didnt.
one day it did, the next it didnt.
Maybe its a driver error? wehn you first plug in a new htc magic, will it see the SD card or will it not do anyhting until your have the proper drivers? because i just reinstalled htc sync for the 10th time and it still doesnt see anyhting

Can you mount via recovery?
If yes then it's not hardware, cable or your usb port. Likely rom or app related.
If not then it's hardware, cable or your usb port.

well i dont know how to mount via usb, but the screen says fastboot usb when i plug it in.
Nothing comes up on the computer..

zoltrix said:
well i dont know how to mount via usb, but the screen says fastboot usb when i plug it in.
Nothing comes up on the computer..
Click to expand...
Click to collapse
What kind of recovery are you using?
Reboot to recovery and mount the sdcard from there.
Plug it into your computer.
Does a removable disk show up?
Try a different sdcard
Try a different usb cable
Try a different computer even!
If all three fail then it's probably your phone (hardware).
Try to mount via recovery (sdcard in the phone, rebooted to recovery and depending on your recovery version... in this example I'll use Clockwork Recovery go to Partitions Menu > mount USB storage.)
If successful then it's rom related.
If fail then hardware (sdcard, phone hardware, computer hardware, usb cable) related
It's not difficult to troubleshoot. We just need to eliminate possible problems to pinpoint whether it's your sdcard, phone, usb cable or computer.

Thanks forhelping me. I appreciate it.
But I don't know how to mount via bootmenu. Il try a different sd card when I get home.
Also I got the stock recovery. Nothing had ben changed

Alright i just put in another sd card and still nothing. would formatting to factory settings help?
But before i do that, is there an app that backs up all my data and then restores it?

zoltrix said:
Alright i just put in another sd card and still nothing. would formatting to factory settings help?
But before i do that, is there an app that backs up all my data and then restores it?
Click to expand...
Click to collapse
Uhhh.... yeah. There are several apps on the Market that will back up your data and restore it. Mybackup Pro ($$$) and Titanium Backup (Free) are the most popular.
But I would suggest installing a custom recovery first.
Try clockwork (use my signature) by downloading Rom Manager.
As long as you have root, (you do have root right?) then you can easily install a custom recovery.
Honestly though, it sounds like a problem with your computer or cable. If you can access the sdcard from your phone then it doesn't sounds like an issue with the card.

yea i guess its a problem with my phone then. I just did a factory reset and still nothing. I tried different cords on different computers so its unlikely that they're all broken..
And no i dont ahve root. Thats why i needed to connect, i was trying to root my phone!

zoltrix said:
yea i guess its a problem with my phone then. I just did a factory reset and still nothing. I tried different cords on different computers so its unlikely that they're all broken..
And no i dont ahve root. Thats why i needed to connect, i was trying to root my phone!
Click to expand...
Click to collapse
Yup. It sounds like an issue with the usb port on your phone then.
It seems like it's not recognizing the cable when it's plugged in to switch to enable usb mounting.

but how could this happen so randomly? i had it plugged in and no problems, then when i went to replug it in a minute later nothing happened.
It's not a driver problem?
My computer gave em a popup once saying the device malfunctioned or something

zoltrix said:
but how could this happen so randomly? i had it plugged in and no problems, then when i went to replug it in a minute later nothing happened.
It's not a driver problem?
My computer gave em a popup once saying the device malfunctioned or something
Click to expand...
Click to collapse
It could be a driver, but if you tried a different computer then it's like you said... it's unlikely that all your computers are having the issue.
Just for the hell of it, uninstall the drivers, plug the phone in and try mounting it.
We just need removable storage and that doesn't take any special drivers at all.

yea thats what i tried yesterday, which still didnt work
i'm on hold with HTC now.. i'll see what they say. it's still under warranty
I cant believe this randomly happened.

N4 not showing up at all on PC

I'm not sure when this problem first appeared. For whatever reason, my phone doesn't show up at all when connected to either of my two PCs. It must have when I first rooted the phone (to load ChainSU) but I'm not sure if the problem is recent or occurred immediately thereafter.
USB debugging is disabled. When I plug my phone into a computer, it attempts to install the MTP Driver and fails. When I uninstall my device, it disappears and I'm unable to manually install the driver's I've downloaded from other threads. When I load into the Bootloader, my device is recognized by Fastboot.
I'm hesitant to factory reset as this will leave me unable to root if the problem persists, which is important to me as I can get rid of the yellow tint on this screen.
Any thoughts?
Edit: $10 via Paypal for anyone who successfully helps me to a solution!

Are you definitely sure usb debugging is disabled? The phone should install as a portable device on your pc. Also ensure to enter your password onto your phone when connected otherwise the phone will not show up its contents.

Make sure for windows media player to be updated to the latest, for the windows mtp driver.

duraeas said:
I'm not sure when this problem first appeared. For whatever reason, my phone doesn't show up at all when connected to either of my two PCs. It must have when I first rooted the phone (to load ChainSU) but I'm not sure if the problem is recent or occurred immediately thereafter.
USB debugging is disabled. When I plug my phone into a computer, it attempts to install the MTP Driver and fails. When I uninstall my device, it disappears and I'm unable to manually install the driver's I've downloaded from other threads. When I load into the Bootloader, my device is recognized by Fastboot.
I'm hesitant to factory reset as this will leave me unable to root if the problem persists, which is important to me as I can get rid of the yellow tint on this screen.
Any thoughts?
Edit: $10 via Paypal for anyone who successfully helps me to a solution!
Click to expand...
Click to collapse
There are a few things you can try. Have you tried uninstalling the drivers completely then reinstalling from the toolkit? In the past, I've had issues where the phone wouldn't be accessible in some way on one computer but would be fine on another, so maybe try a different computer to try to narrow down the problem as to whether it's an issue with the phone or the computer? Also, this may sound a bit ridiculous, but simply switching USB cables and / or ports has fixed detection issues for me in the past as well--something to consider.
Sent via Morse code from my Nexus 4

Remove any existing drivers (while phone is connected), do the same for other android devices if you have any, then reboot and install Universal Naked Drivers. Have always had success with this driver pack.

Rizy7 said:
Are you definitely sure usb debugging is disabled? The phone should install as a portable device on your pc. Also ensure to enter your password onto your phone when connected otherwise the phone will not show up its contents.
Click to expand...
Click to collapse
100% sure on both counts.

I have this same issue with my rooted nexus 4, I've tried 3 different computers and several cables and it never connects to the PC and only charges the phone. It doesn't even give me option to choose media files.

I've had this issue before, my Nexus/Computer was acting in complete stupidity. When connecting the phone to your computer you will see a notification saying "Connected as a media device" on your phone, just touch it, and change it to "Camera (PTP)". It might access the camera for you, but It actually accessed the storage for me.

YeledKaki said:
I've had this issue before, my Nexus/Computer was acting in complete stupidity. When connecting the phone to your computer you will see a notification saying "Connected as a media device" on your phone, just touch it, and change it to "Camera (PTP)". It might access the camera for you, but It actually accessed the storage for me.
Click to expand...
Click to collapse
Thats not the problem, it doesn't give any option. It doesn't show up on the computer at all and only charges. It's the same for every computer.

yuriorkis said:
I have this same issue with my rooted nexus 4, I've tried 3 different computers and several cables and it never connects to the PC and only charges the phone. It doesn't even give me option to choose media files.
Click to expand...
Click to collapse
I'm thinking we've screwed something up with the phone's side of the MTP protocol - mine is totally independent of the cord/computer used. All the correct drivers installed.
Have you tried Factory Resetting? I'm really hoping this is a workable option.

If you have a recovery back up the current Rom and flash stock and see if it's working
Sent from my KFTT using xda premium

if the phone is locked with a pin/password/pattern unlock it.

I had same problem on my pc yesterday. Even if the drivers installer showed up that installation was successful, somehow for a mtp mode system was using some other Microsoft driver. Correct one was only used in ptp mode. So when I connected n4 in mtp mode storage wasn't available, when I switched to ptp mode everything was fine. Turn on your usb debug, switch on mtp and connect. Go to device manager in system, find your nexus there and rmb on it and manually reinstall driver. After this my n4 is visible in system in mtp mode again.
Sent from my Nexus 7 using Tapatalk HD

my screen is cracked and phone is useless now (replacement coming tomorrow) can i connect it and wipe it back to factory before i have to send it out?

K0v4L said:
I had same problem on my pc yesterday. Even if the drivers installer showed up that installation was successful, somehow for a mtp mode system was using some other Microsoft driver. Correct one was only used in ptp mode. So when I connected n4 in mtp mode storage wasn't available, when I switched to ptp mode everything was fine. Turn on your usb debug, switch on mtp and connect. Go to device manager in system, find your nexus there and rmb on it and manually reinstall driver. After this my n4 is visible in system in mtp mode again.
Sent from my Nexus 7 using Tapatalk HD
Click to expand...
Click to collapse
The problem is that even if I switch between MTP and PTP it still does nothing, I have tried multiple cables, computers and have reflashed the ROM and wiped the device but it still does not connect with the PC. This is frustrating.

yuriorkis said:
The problem is that even if I switch between MTP and PTP it still does nothing, I have tried multiple cables, computers and have reflashed the ROM and wiped the device but it still does not connect with the PC. This is frustrating.
Click to expand...
Click to collapse
Is yours able to connect during Bootloader/Recovery? Fastboot/ADB have no trouble recognizing my device.
It's really odd that if these things work, meaning your USB connection is fine, replacing the all of software fixed nothing... unless MTP occurs at a much lower level of the OS (maybe kernel is corrupted?)

I've got a similar problem that others have posted - PCs not detecting my N4. I got it last Friday (2/1) from Google and after the registering process and updating to 4.2.1, I connected it to my Win7 laptop and it showed on the PC as a drive. But since I couldn't copy/paste Office docs to that drive and had to do that through Dropbox, I didn't bother trying to reconnect until Monday, at which time the PC didn't detect it. Neither will one other Win7 nor two XP (both with WMP10) PCs. Have tried multiple cables, all of which work with other Android devices (pre 3.0). I've seen several suggestions on this and other threads, but one major issue I'm having is that some of the fixes require enabling USB Debugging. For the life of me I can't find that option in the N4's Settings. Unlike my other phones, there is no Applications subcategory under Settings on my N4 (4.2.1, Build JOP40D). Can anyone help me find that option? TIA.
Edit - Found answer. Click on Build in About Phone setting 7 times. That activated Developer options. Now to try the fixes which require USB Debugging mode turned on.

[Q] Computer not recognizing phone when in USB Debugging Mode

I am trying to install the ADB drivers but my phone is not appearing in the device manager at all for some reason. I have USB Debugging mode turned on but all that pops up when I plug my phone in is the auto play that asks me if I want to open the device to view files. I have no android device listed in my device manager to install drivers to. I have tried on two different computers and my phone is not recognized.
I have the google edition on 4.3

have you tried a different usb cable?

jedinegotiator said:
I am trying to install the ADB drivers but my phone is not appearing in the device manager at all for some reason. I have USB Debugging mode turned on but all that pops up when I plug my phone in is the auto play that asks me if I want to open the device to view files. I have no android device listed in my device manager to install drivers to. I have tried on two different computers and my phone is not recognized.
I have the google edition on 4.3
Click to expand...
Click to collapse
Uninstall and then reinstall Kies and try again bro, that should work bro.

Try a different cable. Had an issue was GNex where it charged fine, connected to the computer okay, but couldn't get adb or use odin. Spent hours trying to figure it out, uninstslling, reinstalling, and rebooting everything under the sun. Then thought maybe, just maybe it might be the cable. Swapped it out, and it worked like a charm.
Sent from my SCH-I545 using Tapatalk 4

[Q] Galaxy S5 CANT FIND USB

Im in England and the phone for S5 for America, how do you find the USB "connection as camera" its not in the notification panel ? im trying to get on Kies, but i cant.

ron101 said:
Im in England and the phone for S5 for America, how do you find the USB "connection as camera" its not in the notification panel ? im trying to get on Kies, but i cant.
Click to expand...
Click to collapse
Do you have the usb drivers installed correctly? Or try another usb port/ cable.

IVE put the USB driver in the c drive along sid the KIES and still it says its (USB) not recognised. Is there something else i could use instead ,i didnt like kies anyway.I tried to get airdroid to work (ive had that for 3 years) but it doesnt handle software (my phone) 4.4.2 it only does 4.3. It says FORBIDEN.FAILED TO SEND MESSAGE on my PC.

Most likely you are using an outdated version of Kies. There are multiple versions of Kies, ensure that you install the latest version of Kies. Then open Kies and have it detect your phone. That is by far the easiest way to install the proper driver for your S5 model. After the driver is in place you can close Kies and never use it again. Or uninstall it if you wish.
Do not use an USB hub, connect directly to your phone. If you have ongoing issues, use a different USB cable and port. Ensure that you are using a data cable, not a charging (only) cable that has the data lines shorted. If your PC has USB driver issues in general, then you'll need to resolve those issues first or use a different PC.
.

fffft said:
Most likely you are using an outdated version of Kies. There are multiple versions of Kies, ensure that you install the latest version of Kies. Then open Kies and have it detect your phone. That is by far the easiest way to install the proper driver for your S5 model. After the driver is in place you can close Kies and never use it again. Or uninstall it if you wish.
Do not use an USB hub, connect directly to your phone. If you have ongoing issues, use a different USB cable and port. Ensure that you are using a data cable, not a charging (only) cable that has the data lines shorted. If your PC has USB driver issues in general, then you'll need to resolve those issues first or use a different PC.
.
Click to expand...
Click to collapse
KIES V3. The trouble is i cant find the USB i now it should be there in the notif panel but it is not, ive got developer options & usb debugging ticked but thats all, have i got to do anything else (hair pulling time) i dont think so?
1) Should i plug it in the mains or usb on the pc
2) Im using the cable that came with the S5 is that good enough.
3) The S5 sits on a cradle shall i take it of.
4) How do i tell data cable, not a charging (only) cable that has the data lines shorted
5) Ive tried 4 different USB software and it gives the message DEVICE DRIVER SOFTWARE WAS NOT SUCCESSFULLY INSTALLED every time
6) Ive done a reboot every time the drivers are put it
ron

ron101 said:
KIES V3. The trouble is i cant find the USB i now it should be there in the notif panel but it is not, ive got developer options & usb debugging ticked but thats all, have i got to do anything else (hair pulling time) i dont think so?
1) Should i plug it in the mains or usb on the pc
2) Im using the cable that came with the S5 is that good enough.
3) The S5 sits on a cradle shall i take it of.
4) How do i tell data cable, not a charging (only) cable that has the data lines shorted
5) Ive tried 4 different USB software and it gives the message DEVICE DRIVER SOFTWARE WAS NOT SUCCESSFULLY INSTALLED every time
6) Ive done a reboot every time the drivers are put it
ron
Click to expand...
Click to collapse
If you use Windows 8(.1) you have to disable driver signature verification to get the usb drivers installed. Here is a tut. https://learn.sparkfun.com/tutorial...abling-signed-driver-enforcement-on-windows-8.

gee2012 said:
If you use Windows 8(.1) you have to disable driver signature verification to get the usb drivers installed. Here is a tut. https://learn.sparkfun.com/tutorial...abling-signed-driver-enforcement-on-windows-8.
Click to expand...
Click to collapse
Noooop its not that i have win 7 pro
ron

You are juggling too many unnecessary variables. Try to simply that and don't skip checking any of the points.
I have no idea what you mean by plug it in the mains? And at least until you solve this you should not be using a cradle, hub or anything else. As I suggested earlier, connect the phone directly to your computer USB hub. And if you have ongoing problems, try a different cable, USB port or even PC.
Making an assumption that the cable that came with the phone is good enough is counter productive. It's not impossible that it may be damaged or have some problem. Borrow or buy another cable, to eliminate one more possible cause of your issue.
Retrace and double check each step. As soon as you make an assumption that it's not worth checking x step because it couldn't possibly be the cause, you are skipping a possible solution. Make sure that you are using the latest Odin, make sure that you installed it from windows administrator mode, connect directly to the PC's USB port, different cable, etc. If you are methodical, you'll resolve the problem.
Good luck
.

Have you activated developer oprions and usb debug?

ron101 said:
IVE put the USB driver in the c drive along sid the KIES and still it says its (USB) not recognised. Is there something else i could use instead ,i didnt like kies anyway.I tried to get airdroid to work (ive had that for 3 years) but it doesnt handle software (my phone) 4.4.2 it only does 4.3. It says FORBIDEN.FAILED TO SEND MESSAGE on my PC.
Click to expand...
Click to collapse
If you haven't given AirDroid permissions to send SMS directly, "FORBIDEN.FAILED TO SEND MESSAGE" might appear. Change the permissions in phone's settings for a try

fffft said:
You are juggling too many unnecessary variables. Try to simply that and don't skip checking any of the points.
I have no idea what you mean by plug it in the mains? And at least until you solve this you should not be using a cradle, hub or anything else. As I suggested earlier, connect the phone directly to your computer USB hub. And if you have ongoing problems, try a different cable, USB port or even PC.
Making an assumption that the cable that came with the phone is good enough is counter productive. It's not impossible that it may be damaged or have some problem. Borrow or buy another cable, to eliminate one more possible cause of your issue.
Retrace and double check each step. As soon as you make an assumption that it's not worth checking x step because it couldn't possibly be the cause, you are skipping a possible solution. Make sure that you are using the latest Odin, make sure that you installed it from windows administrator mode, connect directly to the PC's USB port, different cable, etc. If you are methodical, you'll resolve the problem.
Good luck
.
Click to expand...
Click to collapse
AFTER last nite i started again this morning (im disabled completely down the right side of my body) with a new spirit fffft i got stuck in.So here we go first i put the USB cable in another usb port (one that i havent used) and the phone came alive and that was that it was done.So i tried another usb cable,that also came alive, so that was that it was the usb port that i was using wasnt suitable simple as that. Thank you for all of your help fffft and the rest it was essential for me THANK YOU.

Need help computer wont recognize my pure

recently my pc stopped recognizing my moto x pure, when ever i plugged it in.
image of message when trying to connect it to pc. https://gyazo.com/46462150a83c04bbda51efb98904dd68
i have the drivers installed already and i retried to uninstall and reinstall the drivers.
i tried many usb cables and ports. still not working. it charges the phone but will not do anything els.

Don´t use an usb hub connect it directly to the usb port.

cpagallardo said:
Don´t use an usb hub connect it directly to the usb port.
Click to expand...
Click to collapse
I'm trying connect it to the back of pc USB ports, no luck sometimes it won't even show up anything.
Sent from my XT1575 using Tapatalk

StreetkillnHD said:
I'm trying connect it to the back of pc USB ports, no luck sometimes it won't even show up anything.
Sent from my XT1575 using Tapatalk
Click to expand...
Click to collapse
does it sound when you connect it?
What OS are u using?
have u install ADB Drivers?
did your pc/laptop recognize flashdrivers?

cpagallardo said:
does it sound when you connect it?
What OS are u using?
have u install ADB Drivers?
did your pc/laptop recognize flashdrivers?
Click to expand...
Click to collapse
The only thing it does when inplug it in is charges..
I recently flashed back to stock mm I was running trupure it was fine then it would connect and recognized by PC.
I have installed and installed adb driver many times.
My PC does recognize my other phone LG g3.
Sent from my XT1575 using Tapatalk

StreetkillnHD said:
The only thing it does when inplug it in is charges..
I recently flashed back to stock mm I was running trupure it was fine then it would connect and recognized by PC.
I have installed and installed adb driver many times.
My PC does recognize my other phone LG g3.
Sent from my XT1575 using Tapatalk
Click to expand...
Click to collapse
Reinstall ubs host driver (Not the cellphone one)
Use another cable.
Put your Phone in MTP mode in the options above when asking just charge or transfer pictures MTP or Mass Storage.

cpagallardo said:
Reinstall ubs host driver (Not the cellphone one)
Use another cable.
Put your Phone in MTP mode in the options above when asking just charge or transfer pictures MTP or Mass Storage.
Click to expand...
Click to collapse
how do a reinstall usb host driver,
i also tried 5 different usb cables before no difference..
it never asks anything when i plug my phone in, nothing pops up in the notification like it should.

StreetkillnHD said:
how do a reinstall usb host driver,
i also tried 5 different usb cables before no difference..
it never asks anything when i plug my phone in, nothing pops up in the notification like it should.
Click to expand...
Click to collapse
Tap on the "Charging mode" notification when your USB is connected and you'll get a pop-up that let's you select MTP mode.
Alternatively you can go to Device Manager and look for any error icons (think they're yellow triangles - been a while since I used a PC). Right click and uninstall all the offending ones, the disconnect and reconnect your device via USB.
Sent from my XT1575 using Tapatalk

rickbosch said:
Tap on the "Charging mode" notification when your USB is connected and you'll get a pop-up that let's you select MTP mode.
Sent from my XT1575 using Tapatalk
Click to expand...
Click to collapse
Nothing shows up about that notification. No notification at all.

still havent fixed this issue..

Pull down menus / enable mtp

lafester said:
Pull down menus / enable mtp
Click to expand...
Click to collapse
like i been saying theres nothing in the pull down, no notification about my phone being pluged in just just the battery icon charging in status bar

Did you do a full wipe?

StreetkillnHD said:
like i been saying theres nothing in the pull down, no notification about my phone being pluged in just just the battery icon charging in status bar
Click to expand...
Click to collapse
In a lot of MM roms, you have to go in to developer options and select MTP under 'MTP configuration' in there. Even if it's selected already, tap it again and it should pop up asking what to do when device is connected on the pc. $5 says that does the trick. Easy but surprisingly tough one. One other problem I'm running into lately with the new windows 10 is that it has driver signing enabled by default and often rejects the driver you install or just doesn't use it even if it's installed. So if the driver is the problem (or more accurately windows 10 is refusing to acknowledge the installed driver), you might need to disable driver signing enforcement. Here's a link how to do that: http://www.howtogeek.com/167723/how...8.1-so-that-you-can-install-unsigned-drivers/

benjmiester said:
In a lot of MM roms, you have to go in to developer options and select MTP under 'MTP configuration' in there. Even if it's selected already, tap it again and it should pop up asking what to do when device is connected on the pc. $5 says that does the trick. Easy but surprisingly tough one. One other problem I'm running into lately with the new windows 10 is that it has driver signing enabled by default and often rejects the driver you install or just doesn't use it even if it's installed. So if the driver is the problem (or more accurately windows 10 is refusing to acknowledge the installed driver), you might need to disable driver signing enforcement. Here's a link how to do that: http://www.howtogeek.com/167723/how...8.1-so-that-you-can-install-unsigned-drivers/
Click to expand...
Click to collapse
Okay yes i tried the mtp in dev options , didnt work at all still not recognized, ill try the other thing u said.

StreetkillnHD said:
Okay yes i tried the mtp in dev options , didnt work at all still not recognized, ill try the other thing u said.
Click to expand...
Click to collapse
Weren't you having quick charge problems too? Is it possible your phone's USB port has a hardware problem?

jason2678 said:
Weren't you having quick charge problems too? Is it possible your phone's USB port has a hardware problem?
Click to expand...
Click to collapse
Maybe yes

but i hope not, but it seems that way

Did you ever flash the stock factory images?
Guess you can't if the comp doesn't recognize

lafester said:
Did you ever flash the stock factory images?
Guess you can't if the comp doesn't recognize
Click to expand...
Click to collapse
I did flash stock mm and that's when this started happening, I flashed stock mm because I was having issues with turbo charge on a ROM I was using. But flashing back to stock mm didn't help and now I can't even connect my phone to my PC..