Camera problem - Galaxy S 5 Q&A, Help & Troubleshooting

Hi com,
When i open my camera and switch to the video function a warning appears that says "Warning, Record failed" (its translated from german) and the camera app closes. "Normal camera" works fine. I can take pictures without some warning.
I would send it back to Samsung but the problem is, i've rooted the phone already.
I noticed, when i plug in my Beats, the camera still works. The cable of my beats have an microphone so i think the microphone of my handy is broken.
Sorry for my bad englisch btw ...
Thanks for helping

sounds like a hardware issue....even though your warranty is gone you should try and contact them and explain the situation.
Is this on stock rom?

Hellscythe said:
sounds like a hardware issue....even though your warranty is gone you should try and contact them and explain the situation.
Is this on stock rom?
Click to expand...
Click to collapse
Yes it is con stock ROM, i just rooted it. I already contacted them and they said that the warranty is gone and i have no chance ...

#push
still need help ... its a very weird problem ...

Where did you buy this phone?
If you bought it from a carrier they most likely won't have the expertise or the competency to check if your phone is rooted

mediumsteak said:
Where did you buy this phone?
If you bought it from a carrier they most likely won't have the expertise or the competency to check if your phone is rooted
Click to expand...
Click to collapse
He is a litle carrier, and unfortunately he have the expertise and competency ... :-/ He knows that my phone is rooted ...

AestheticGod said:
He is a litle carrier, and unfortunately he have the expertise and competency ... :-/ He knows that my phone is rooted ...
Click to expand...
Click to collapse
dude...you should have reverted it first...

Hellscythe said:
dude...you should have reverted it first...
Click to expand...
Click to collapse
yes ... :-//

AestheticGod said:
yes ... :-//
Click to expand...
Click to collapse
You could always revert it, take it back and hope you get a different guy lol

SOLUTION
"SOLUTION"
For everone who has the same problem, i flashed a custom ROM (Omega ROM in my case) and now the video camera still works.
It was no hardware issue because if the camera works why the video camera shouldnt work? I thought that the microphone had an issue because when i pluged in earphones with an microphone it worked. But it wasnt the microphone because it still worked when i was on phone.

Every now and then the Camera Failed message pops up when I try to use. A restart usually fixes it but at times I need it quick and a restart just takes away from the whole moment.
I bought the insurance with the phone from AT&T. Do I call AT&T, the insurance company or Samsung itself for a replacement due to the camera issue? I have a feeling if I call AT&T, they'll direct me to insurance but I don't think this is a insurance issue. Thanks

Related

help me!!!

I have a problem with the frontal camera of the tytn. suddenly it has stopped to work. I have tried hard reset without result. someone can help me to resolve the problem or must send the telephone in attendance? which can second be the causes you? there is a way in order to see if it is a problem software or hardware? thanks
If you've done a hard reset, it must be a hardware problem. I would send it back if it's still in warranty,
Joe
yes... is in warranty... but i hope to have another possibility
LUPEN-3 said:
yes... is in warranty... but i hope to have another possibility
Click to expand...
Click to collapse
Sure.. Open it up, repair the camera yourself, close it. Fixed.
oh my God!
I have upgraded the bootloader of the tytn to the last version (2.10olipro) and the radio to the 1.41.xxx, if I send the telephone in attendance, is problems with the guarantee?
There should be no problems with the guarentee. They expect you to do update the phone.
Joe
franjoe1985 said:
There should be no problems with the guarentee. They expect you to do update the phone.
Joe
Click to expand...
Click to collapse
Well updating using official updates is ok but with some providers they check for unofficial upgrades and may not be happy!
Mike
I have the same problem on SPV M3100!!!! no software solution found! I think is a hardware problem... But is a risk to open the pda by yourself!!!(even if could be a simple solution); let me know if you have good news...
what can happen if they notice that I have modernized the tytn with software off board?
LUPEN-3 said:
what can happen if they notice that I have modernized the tytn with software off board?
Click to expand...
Click to collapse
Possibility of voiding the warranty, but search here to see if your supplier will check. Or wait til others reply here.
Mike
how it makes knowing if the service attendance ceck the software?
LUPEN-3 said:
how it makes knowing if the service attendance ceck the software?
Click to expand...
Click to collapse
Well if you post here with your brand of Hermes eg TyTn or SPV etc and asking if anyone knows whether their warranty will be made void if non official ROMs have been flashed. I read somewhere but it could be wrong that Cingular in the US do not routinely check and warranty is not therefore affected.
Mike
I only have flashed spl and radio… tasks that are a problem? I have tytn Italy not brand
LUPEN-3 said:
I only have flashed spl and radio… tasks that are a problem? I have tytn Italy not brand
Click to expand...
Click to collapse
Well maybe it would be easiest to phone them up and ask if it's ok i.e pretend you have not done it yet and see what they say.
Mike
you already have just reason! creed that I will try to us! thank you so much!

Problem - Blue Charging Led

Hi, i got huge problem with my N1
Yesterday night I'v plugged my phone to charging by PC USB cable (PC switched off) and went sleep. When I wake up first I sow blue color of charging led (should be green or red), when I unplugging my phone led is still blue (this led is blue even in bootloader and recovery). After that I realize my power button doesn't work and later about I can't playing any music from speaker But I can hear all notifications. When i try call someone i can't hear anything but in speaker mode yes
Anyone know what is going on?!
What mean that blue color?
Help!!!!
P.S. I did full wipe (data+cache+ext) and flash ROM again, no different.
To be honest i dont know. But from the sounds of it, blue LED may mean "something is wrong". Maybe you have some corupt NAND? Or a Southbridge issue..... Not entirely sure. (I dont even know if ARM based devices have a SB/NB).
Sorry i couldn't help. But best of luck with finding out more about the problem.....
did you try wipe everything and reflash new/same rom ?
i suggest you do a nandroid bakcup and try it
houmles said:
did you try wipe everything and reflash new/same rom ?
i suggest you do a nandroid bakcup and try it
Click to expand...
Click to collapse
I personally think that isn't going to help(although should be done anyway), as changing the charging LED is fairly low level stuff (IE, it works without Android), so i think its hardware related and not so much software related (although software could have attributed to the issue)
So then this should be a no brainer.... call HTC
zachthemaster said:
So then this should be a no brainer.... call HTC
Click to expand...
Click to collapse
I would like, but my Nexus is ROOTed. I have no more warranty
PanPiotr said:
I would like, but my Nexus is ROOTed. I have no more warranty
Click to expand...
Click to collapse
You should still call them, see if they know what's the problem. You might have to end up paying for the fix tho.
Mokurex said:
You should still call them, see if they know what's the problem. You might have to end up paying for the fix tho.
Click to expand...
Click to collapse
I'll do this, there is no different way. But I don't know when I'll be able to send it to them, I have no money for this repair
PanPiotr said:
I'll do this, there is no different way. But I don't know when I'll be able to send it to them, I have no money for this repair
Click to expand...
Click to collapse
You shouldn't have to pay if it's a hardware problem.
Google and HTC have been really good with this warranty and rooting thing so ive heard. You should try calling them up anyway.
mattisdada said:
Google and HTC have been really good with this warranty and rooting thing so ive heard. You should try calling them up anyway.
Click to expand...
Click to collapse
Agreed. Please let us know what they say just incase that happens to one of us.

Earphone is dead - please help me

This morning I just got THE bad surprise. I could not hear anything from the HD2 earpiece (I mean the earphone in the front upper part of the HD2) If I enable speakerphone it works fine, if I attach an external earphone or even a bluetooth earphone it also work fine, microphone also works fine, the only problem is with the front earpiece that I can't hear anything.
I hope this is some kind of bug or anything I can deal with because sending for warranty is not a good option for me.
Anyone have any hint to give to me?
Thank you a lot in advance.
Just to add I already tried to flash a new Radio ROM and a cooked ROM, nothing solved my problem.
I am still hoping for some help here ;(
flashing a new rom shouldn't really be needed as a normal hard reset should have solved it, if that was a simply software glitch.
If the ear speaker is still dead... it's just dead.
Even if it comes to life again, I wouldn't be so okay with it because it may stop working again.
I understand how sending it back is troublesome, yet you cannot really do anything more, I had my old ipaq 214 which became mute twice on two different warranty exchanged devices, but at least it was not a phone.
I also tried the hard reset. Hooo this is a nightmare! I can't even use the warranty because sending to USA is not a good option at all.
felcas said:
I also tried the hard reset. Hooo this is a nightmare! I can't even use the warranty because sending to USA is not a good option at all.
Click to expand...
Click to collapse
Have you not got an old phone as a backup? i keep my old phones for a few months after getting a new one "just in case" but i do agree it's going to need to be repaired at least.
M3PH said:
Have you not got an old phone as a backup? i keep my old phones for a few months after getting a new one "just in case" but i do agree it's going to need to be repaired at least.
Click to expand...
Click to collapse
A backup phone is not the problem. You may not understand my problem because you live in a country that is very easy to have access to the latest technology, but unfortunatelly here in Brasil it is both dificult and expensive. When we buy something from oversea we hope/expect that we never need to use the warranty because if we do we don't have, only a few corporates does honor the warranty oversea in case their product has been bought oversea and HTC is not the case, so they ask me to send to USA to fix it, the first problem with that is the shipping price that is over U$150, the second problem is the import/export regulations on my country that will tax it 100% when it come back from US and the last problem is that HTC does not ship to Brasil and I have no one there to bring it to me here in Brasil, so warranty is out of question for me.
So basically I am over frustrated to had spent over U$800 to get this device and it is not working properly.
Understand now?
You can use a bluetooth dongle as a workaround.

[Q] Galaxy s4 i9500 camera failur

My dear mates!
I need your help in my case I purchesed a sumsung i9500 few days ago box packed but without warrenty. I used it in a week not used camera. Now when I try to open camera, the message pops up "camera failed" and screen blanked. I updated, hard reseted, did a lot of things but the problem is still remain now. some time after hard reset it works but after few hours it stopes. with code hardware test front camera works but not back caera.
Please help me as quickly as possible.
Best regards & thanks in advance.
azhar63 said:
My dear mates!
I need your help in my case I purchesed a sumsung i9500 few days ago box packed but without warrenty. I used it in a week not used camera. Now when I try to open camera, the message pops up "camera failed" and screen blanked. I updated, hard reseted, did a lot of things but the problem is still remain now. some time after hard reset it works but after few hours it stopes. with code hardware test front camera works but not back caera.
Please help me as quickly as possible.
Best regards & thanks in advance.
Click to expand...
Click to collapse
have you tried any ROM..?? IF no then give a shot. It might be camera problem.
Try factory reset
Disturbed™ said:
have you tried any ROM..?? IF no then give a shot. It might be camera problem.
Click to expand...
Click to collapse
yes I did tried UAE & UK Roms, but not succeeded
valentinrascu said:
Try factory reset
Click to expand...
Click to collapse
yes I did many time after factory reset it works some times
If you have tried various roms and a factory reset but to no avail it sounds like you have a hardware issue with the camera. A return for a replacement would therefore be your only option. It's easy to prove given the fact it's easily reproduced, take it back to the shop and open the camera, they should replace the handset no questions asked. They certainly would here in the UK anyway.
Pagnell said:
If you have tried various roms and a factory reset but to no avail it sounds like you have a hardware issue with the camera. A return for a replacement would therefore be your only option. It's easy to prove given the fact it's easily reproduced, take it back to the shop and open the camera, they should replace the handset no questions asked. They certainly would here in the UK anyway.
Click to expand...
Click to collapse
you are ok but I'm not in UK I'm in PK and unfortunately I didn't buy warrentied its without warrenty
azhar63 said:
you are ok but I'm not in UK I'm in PK and unfortunately I didn't buy warrentied its without warrenty
Click to expand...
Click to collapse
you might have to send it still to the service center and get your camera replaced, but you will have to pay a hefty price for that
saywhatt said:
you might have to send it still to the service center and get your camera replaced, but you will have to pay a hefty price for that
Click to expand...
Click to collapse
Do you know how much will I have to pay ??? And where is service center I mean nearest from pk?
azhar63 said:
Do you know how much will I have to pay ??? And where is service center I mean nearest from pk?
Click to expand...
Click to collapse
the last time i got my S3's camera fixed, I paid somewhere around $45-$50 (rough estimationn of our Philippine Currency to American Dollars). i honestly have no idea how much it will cost for the S4
azhar63 said:
My dear mates!
I need your help in my case I purchesed a sumsung i9500 few days ago box packed but without warrenty. I used it in a week not used camera. Now when I try to open camera, the message pops up "camera failed" and screen blanked. I updated, hard reseted, did a lot of things but the problem is still remain now. some time after hard reset it works but after few hours it stopes. with code hardware test front camera works but not back caera.
Please help me as quickly as possible.
Best regards & thanks in advance.
Click to expand...
Click to collapse
if you store your photos on sd card...may be your sd card is corrupted, that's why camera fails.
Try a different sd card
foxy4270 said:
if you store your photos on sd card...may be your sd card is corrupted, that's why camera fails.
Try a different sd card
Click to expand...
Click to collapse
Yes I did it but not succeeded, thanks for opinion

Lg G2 No network, service disabled. with every simcard.

Hey, my LG g2 had water damage but happily worked after two weeks in the rice, now the only thing that's not working, (the rest works perfectly fine, even the battery) is the sim card reader, because the phone keeps telling me service disabled, I've tried several working simcards but it just doesn't work. Is this a broken simreader or a software error, and if its a broken simreader, would it be possible for my local phone repair shop to fix that?
Thanks in advance!
Bump
Most likely it's a hardware erro due to an electrical short caused by the water. If it worked fine before, then it is. You can always flash to stock to be sure. But my guess is harware damage.
BUMB Still have this error, people help please!
newonmars said:
BUMB Still have this error, people help please!
Click to expand...
Click to collapse
BUMB
newonmars said:
BUMB
Click to expand...
Click to collapse
BUMBBBBB
Was it purchased private party or from a store. And which carrier
Sent from my LG-D851 using XDA Free mobile app
clninja said:
Was it purchased private party or from a store. And which carrier
Sent from my LG-D851 using XDA Free mobile app
Click to expand...
Click to collapse
It was purchased from a store, and it was simlock free. LG Gd8022b btw (d802)
newonmars said:
It was purchased from a store, and it was simlock free. LG Gd8022b btw (d802)
Click to expand...
Click to collapse
Ahh but i think the same as roobns
roobns said:
Most likely it's a hardware erro due to an electrical short caused by the water. If it worked fine before, then it is. You can always flash to stock to be sure. But my guess is harware damage.
Click to expand...
Click to collapse
I also think Its possible to replace the simcard reader in your local shop, just go by and ask it first.
wulsic said:
Ahh but i think the same as roobns
I also think Its possible to replace the simcard reader in your local shop, just go by and ask it first.
Click to expand...
Click to collapse
I did and they denied it because they said it might die because they could damage the printplate on the motherboard or something because of the water damage it had. other advise?
newonmars said:
I did and they denied it because they said it might die because they could damage the printplate on the motherboard or something because of the water damage it had. other advise?
Click to expand...
Click to collapse
Yeah I actually also wanted to type that about that theycould maybe damage it and water isnt the best helper with electronics but yeah, Maybe they could replace the whole part with the simcard reader?
wulsic said:
Yeah I actually also wanted to type that about that theycould maybe damage it and water isnt the best helper with electronics but yeah, Maybe they could replace the whole part with the simcard reader?
Click to expand...
Click to collapse
Is that even possible?
newonmars said:
Is that even possible?
Click to expand...
Click to collapse
Now you are saying it, I googled it and its sadly mounted on the motherboard if i am right :crying: so they probably gotta replace your whole motherboard but that also contains storage,imei etc so idk or its possible:crying:
bad news
newonmars said:
Hey, my LG g2 had water damage but happily worked after two weeks in the rice, now the only thing that's not working, (the rest works perfectly fine, even the battery) is the sim card reader, because the phone keeps telling me service disabled, I've tried several working simcards but it just doesn't work. Is this a broken simreader or a software error, and if its a broken simreader, would it be possible for my local phone repair shop to fix that?
Thanks in advance!
Click to expand...
Click to collapse
bad news! you have to change motherboard , the sim parts it-s not detach. Sorry for you....
Same here, dropped in sea and it's opened after 2 weeks but SIM not recognizing..
Hello everyone, my first post
My phone have similar malfunction but there was no water inside. The question is how your phone behaves? I mean that in my one every single function responsible for network is inactive (I cannot turn on data transmission whether chose preferred network mode). All those buttons are just inactive. I moved back to stock rom but same happens. How about yours?
e_silesian said:
Hello everyone, my first post
My phone have similar malfunction but there was no water inside. The question is how your phone behaves? I mean that in my one every single function responsible for network is inactive (I cannot turn on data transmission whether chose preferred network mode). All those buttons are just inactive. I moved back to stock rom but same happens. How about yours?
Click to expand...
Click to collapse
I have the same intermittent problem. I took my G2 to the LG technical assistance and the diagnostic was a problem in the motherboard that would cost the price of a new smartphone.
In the youtube i found a solution, but I dont have the skill and the tools to do it.
In case you want to try: watch?v=AcdvkrtaLW0
Thanks but I have found that way of trying to repair it already... Now I have noticed that my G2 is loosing IMEI number... (ther is null). During another going back to stock rom I have found it out. For a while it was working but it stopped after a reset. Now I am struggling with solution:
http://forum.xda-developers.com/showthread.php?t=2701861
but stucked at step 5. I have MTP connection but QPST does not see my device. I tried all connections modes, some ports appears but QPST functions does not work (I suppose it needs to be MTP connection). I have also tried to solve my "sted 5 problem" as it is done here:
https://youtu.be/y2lHFy7AciE?t=413
But still QPST does not see phone on that port.
My question is that IMEI problem is caused by software or hardware? Is that possible that hardware issue can make it happens? I ask becasue I will try to correct soldering pads on that chip as newonmars says but this is the very last thing that I want to try.
EDIT:
After all software tries it does not bring any result. At the end I tried to work with hotair as it is in dinizariel link and it works perfectly. Thanks!

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