Phone showing WRONG phone number in device status and in kies - Galaxy S 4 Q&A, Help & Troubleshooting

Hi, i recently portde my old number when i moved from t-mobile to three uk, and although it's worked fine, i.e. if i call my number which was originally on t-mobile), my phone rings. and if i call out, people see the correct number. text messages and the like also work fine. but in the settings menu, under device status, it shows the unused three uk number that was the original number of the sim i'm now using. also this unused number is diplayed in kies. is there any way to fix this so that it shows my actual number again?

I have the same issue.
Sent from my GT-I9505 using Tapatalk

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Number ported - Phone seems unaware

I've just had my number ported, but the Universal is still showing the old number under Start > Settings > Phone
Where does it get that number from and how can I change it to the correct number?
On my MDA PRO there is a sim manager app in the contacts folder, you start that and from the menu show your own numbers and edit it there. If your O2 rom doesn't have a sim manager then you 'll either have to flash with another operator's ROM which does or put your sim into another phone that can access the SIM and edit your own number. You may get away with calling O2's CS and asking them to send you a SIM update which will change to the old number for you automatically, not sure if the universal can do this though.
Your pre-port number is stored on your SIM and will always be there. Just ignore it, but the reason is this...
When you port number 1 from network A over to network B, to replace number 2, number 2 will always be your main number. Network A will always own number 1, even though they have given it to network B for you to use instead of number 2. Even if people call your number 2 (which has been of course replaced with number 1), they will still get through to you. And, when people call you on number 1, the call is routed through network A, before it goes through network B, who in turn connect it to the subscription they have on their system as number 2.
I know there's probably an easier way of explaining it, but it's very late, so sorry if the above sounds a bit daft. It is true though.
:lol: no, that makes sense, thanks
Just having a look through my old posts and came across this one. Don't know how it works in Ireland but seems to be different here. Every time I've ported, the number that was being replaced has been switched off, i.e. if you were to call it then you get the "You have dialled incorrectly please try again" or similar error. As far as I know you're not identified to the network by a phone number stored on a SIM card, but by a unique code on the SIM, when someone calls you the call gets routed by the prefix of the ported number to your old operator, who then forward it to whoever they ported it to. Your present operator when they receive the call then check the phone number against their list of numbers and connect the call to the SIM code that the number is registered to. As I said in my post you can change the phone number that is stored on your SIM card using SIM manager on the universal, as I have done on mine, and if you were to put the SIM into a different phone it would still recognise the numbr change and report your number as your ported one.
Bit of a long post but in essence saying that the pre port number doesn't need to stay on your phone, you'll still get calls to your new number.
PC_Arcade said:
I've just had my number ported, but the Universal is still showing the old number under Start > Settings > Phone
Where does it get that number from and how can I change it to the correct number?
Click to expand...
Click to collapse
This is an easy one to fix:
Start > Programs > SIM Manager
Tools > List of Own Numbers
Change LINE 1 (which I think you'll find is your old number) to the new one you've had ported.
You should now find that the phone app reports the correct number

[Q] Peculiar problem when roaming

Hello friends
I have a peculiar problem on my Note 3 when I am roaming.
First the facts:
It is S9005 model (Snapdragon model). It is unlocked model - not locked to any carrier.
I have rooted it and have Omega Jelly Bean ROM installed.
I was using it in my home country - India and it was working just fine.
I just came to UK and put in a UK sim card. Funny thing - the card is recognized and the data works fine on the phone. But when I try to make any calls, it starts to dial and immediately disconnects within seconds. Also no SMS is being sent.
Similarly when someone tries to call me it says number not reachable.
Oddly when I put back my India SIM in it while being in UK, even that one has same performance. i.e. data working but call/SMS not working.
Can anyone help?
Help anyone?
anshkhanna said:
Hello friends
I have a peculiar problem on my Note 3 when I am roaming.
First the facts:
It is S9005 model (Snapdragon model). It is unlocked model - not locked to any carrier.
I have rooted it and have Omega Jelly Bean ROM installed.
I was using it in my home country - India and it was working just fine.
I just came to UK and put in a UK sim card. Funny thing - the card is recognized and the data works fine on the phone. But when I try to make any calls, it starts to dial and immediately disconnects within seconds. Also no SMS is being sent.
Similarly when someone tries to call me it says number not reachable.
Oddly when I put back my India SIM in it while being in UK, even that one has same performance. i.e. data working but call/SMS not working.
Can anyone help?
Click to expand...
Click to collapse
Does your phone still have the original IMEI and SN (printed under battery)?
What region was the phone originally?
What effective CSC are you right now?
Have you eliminated the problem with international prefixes in the numbers?
Have you eliminated the problem with international prefixes in SMS call center?
xclub_101 said:
Does your phone still have the original IMEI and SN (printed under battery)?
What region was the phone originally?
What effective CSC are you right now?
Have you eliminated the problem with international prefixes in the numbers?
Have you eliminated the problem with international prefixes in SMS call center?
Click to expand...
Click to collapse
Phone still has IMEI and SN
Originally bought from Singapore
Baseband N9005XXUBMI6 - Omega v 6.0
No automatic prefixes set.

Wrong number showing in About Phone > Status

Hi all,
I recently upgraded from a Note 2 to a Note 4.
Will try and explain the issue - it's only small but bugs me.
My previous sim was Orange and the new sim is EE 4G.
As this was an upgrade I was told my number would transfer to this new phone (Orange and EE are basically the same company in the UK - in fact my old Note 2 showed EE as the network carrier with the Orange sim).
My problem is when I put the new sim supplied in my new Note 4 according to the phone company the sim will take on a temp number until the transfer is complete. However when I make calls to others, my number appears correctly on their phones (same number as was in Note 2). I can no longer make calls on my Note 2 so assume the transfer has been actioned.
HOWEVER the phone is still showing the wrong (temporary?) number in About Phone > Status.
I can find no way to clear this and display the correct number.
Any ideas?!?
Mine does same too.. Im on ee but transfered my old number over but phone shows only number ee gave me
I dont think you can do anything until your provider remotly update your sim.
Sent from my SM-N910T using XDA Free mobile app
Thanks guys,
I received an update this morning requesting I reset phone.
After reset I now have correct number albeit the international dialling version - starts 00447 rather than 07 but that's near enough for me.
Strange how all other sims I have display normal non-international number but meh.
Mine is on o2 and shows international number as well. Guess this is how the new 4g sims work on the Note 4.
I recently switched to EE from 3 and the sim had the temporary number, so that was displayed in About Phone. I popped the card in an iPhone, edited the number and put it back on my Note.
>I bought my sprint note 4 and it was sim-unlocked r(I'm not in usa) .
>Bricked it while rooting
>.Odin stock rOm .
> surprise ! Sim locked
>.tried everything .
> give up ( last option seems I'm gonna need a box something )
> use it for months
> for music transfer download KIES .
> get a software update and W'allah Sim is unlocked again .
> Now I'm using etisalat sim .
> But the number in phone info isn't mine ( looks international )
so there's that thought I'd share .
ThanKs
the number is stored on the sim
android phones dont offer the feature to edit it for some reason
pop it in an old dumb phone
Sony Ericsson K800i etc and edit it there
then pop back in your android device

Cant send texts, cant find smsc number setting

So a week ago my phone stopped sending texts and at the same time started putting US area codes in front of all my numbers. I managed to get the area code thing to stop by turning off assisted dialing. Then I went looking for the sms centre number to see if that got messed up as well. But there is no sms centre option in the message setting menu. Any ideas?
My phone is G900V unlocked, rooted with Safestrap and SuperSu. Android 4.4.4 stock NK2. I am using a non-verizon simcard in Kenya, and texts had been working fine for the last year with the same sim card. I receive texts just fine.
Edit: I guess what I'm asking is:
1. How can I edit the sms centre number on a stock G900V
OR
2. If I switch to to a custom rom like Alliance, will I be able to set the sms centre number?
I'm having a similar problem. Only I run MOAR on my Verizon s5 and I have a TIM simcard in, as I live in Italy. I know this is an old thread but maybe a bump will help. I dled advanced signal status and tried that way, with the TIM smsc number, but that didn't seem to help.

V20 rewriting voicemail number

I bought my US996 V20 from B&B and got it shipped to the UK where I live. It works fine in the UK except for one anomaly.
I have my service provider's voicemail number 901 set up as the voicemail number in the phone settings. But if I attempt to ring 901, either by holding down the 1 key OR by simply dialling 901, my phone attempts to ring +17855366... I.e. it dials my UK mobile number but with the American prefix. I then inevitably get the "number not recognised" message.
This is evidently some consequence of the phone being intended for sale and use in North America. But I can't work out why it is doing this or how to stop it. Meanwhile I can't access my voicemail when the phone is set up properly.
To get round this, I put any random incorrect number in the phone's voicemail setting then I can manually dial 901 without the phone hijacking it and redirecting my call to +1..... So it's a minor annoyance at best, but it's intrigued me so if anybody knows why it's doing this, and how to stop it, I'd be very grateful.
All the best
Doug

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