Database Users

[Q] how to fix SM-N900 network signal for UK mobile network?

Yes, I need help and guidance for this new Note 3 that my wife received gift from my mother-in-law (a bit jealous at that time) when we were in India but so far unable to use in UK network for long.
phone details:
Model number - SM-N900
Android version - 4.4.2
Baseband version - N900DDUDNA1
Kernal version -
3.4.39-679903
[email protected]#1
Wed Feb 12 17:49:20 KST2014
Build Number - KOT49H.N900XXUDNB2
Device Status - Official
The phone was sold to us as International unlocked phone in last week of february, we didn't put any SIM but once started the phone in Mumbai it didn't ask for any regional lock or sim unlock code so we were satisfied that phone is unlocked. We didn't test it with any SIM in India though. First we put the SIM in UK and as usual it didn't prompt for unlock code etc. straight we got signal on Three uk network
but signal only lasted around 1min. When I checked signal strength it kept changing and the phone gets no signal. Have been in constant touch with 3 Network in UK(london area) and they are confirming that this phone can work in UK on there network without any issue unless there is a hardware fault.
I have spent numerous hours resetting the phone/ selecting network/ trying SIMs from different provider but signal comes and goes. When its there I can make and receive calls without any problem.
Once I made a call for more than 12 mins but signal doesn't last that much anymore.
It goes like this in Mobile Network type - H --> H+ --> HSDPA then drops (with signal strenth -113dBm 0 asu) when asu is higher it works. All this happens within a minute time frame. The wifi works fine hence software updated.
Now I feel there is problem in its Antenna but I need expert advise before I send it back to India as Samsung UK refused to fix it since phone is not bought in UK (though I was ready to pay for it) but now I guess they don't have anybody in UK to repair such phones.
Please suggest to fix this issue if you or people in your network have had such issue before and how do I resolve it?
Kind regards,
londonuser

SM-N900 network signal issue
londonuser said:
Yes, I need help and guidance for this new Note 3 that my wife received gift from my mother-in-law (a bit jealous at that time) when we were in India but so far unable to use in UK network for long.
phone details:
Model number - SM-N900
Android version - 4.4.2
Baseband version - N900DDUDNA1
Kernal version -
3.4.39-679903
[email protected]#1
Wed Feb 12 17:49:20 KST2014
Build Number - KOT49H.N900XXUDNB2
Device Status - Official
The phone was sold to us as International unlocked phone in last week of february, we didn't put any SIM but once started the phone in Mumbai it didn't ask for any regional lock or sim unlock code so we were satisfied that phone is unlocked. We didn't test it with any SIM in India though. First we put the SIM in UK and as usual it didn't prompt for unlock code etc. straight we got signal on Three uk network
but signal only lasted around 1min. When I checked signal strength it kept changing and the phone gets no signal. Have been in constant touch with 3 Network in UK(london area) and they are confirming that this phone can work in UK on there network without any issue unless there is a hardware fault.
I have spent numerous hours resetting the phone/ selecting network/ trying SIMs from different provider but signal comes and goes. When its there I can make and receive calls without any problem.
Once I made a call for more than 12 mins but signal doesn't last that much anymore.
It goes like this in Mobile Network type - H --> H+ --> HSDPA then drops (with signal strenth -113dBm 0 asu) when asu is higher it works. All this happens within a minute time frame. The wifi works fine hence software updated.
Now I feel there is problem in its Antenna but I need expert advise before I send it back to India as Samsung UK refused to fix it since phone is not bought in UK (though I was ready to pay for it) but now I guess they don't have anybody in UK to repair such phones.
Please suggest to fix this issue if you or people in your network have had such issue before and how do I resolve it?
Kind regards,
londonuser
Click to expand...
Click to collapse
Spoke to Samsung UK no joy so back to forum for any help?

i
londonuser said:
Yes, I need help and guidance for this new Note 3 that my wife received gift from my mother-in-law (a bit jealous at that time) when we were in India but so far unable to use in UK network for long.
phone details:
Model number - SM-N900
Android version - 4.4.2
Baseband version - N900DDUDNA1
Kernal version -
3.4.39-679903
[email protected]#1
Wed Feb 12 17:49:20 KST2014
Build Number - KOT49H.N900XXUDNB2
Device Status - Official
The phone was sold to us as International unlocked phone in last week of february, we didn't put any SIM but once started the phone in Mumbai it didn't ask for any regional lock or sim unlock code so we were satisfied that phone is unlocked. We didn't test it with any SIM in India though. First we put the SIM in UK and as usual it didn't prompt for unlock code etc. straight we got signal on Three uk network
but signal only lasted around 1min. When I checked signal strength it kept changing and the phone gets no signal. Have been in constant touch with 3 Network in UK(london area) and they are confirming that this phone can work in UK on there network without any issue unless there is a hardware fault.
I have spent numerous hours resetting the phone/ selecting network/ trying SIMs from different provider but signal comes and goes. When its there I can make and receive calls without any problem.
Once I made a call for more than 12 mins but signal doesn't last that much anymore.
It goes like this in Mobile Network type - H --> H+ --> HSDPA then drops (with signal strenth -113dBm 0 asu) when asu is higher it works. All this happens within a minute time frame. The wifi works fine hence software updated.
Now I feel there is problem in its Antenna but I need expert advise before I send it back to India as Samsung UK refused to fix it since phone is not bought in UK (though I was ready to pay for it) but now I guess they don't have anybody in UK to repair such phones.
Please suggest to fix this issue if you or people in your network have had such issue before and how do I resolve it?
Kind regards,
londonuser
Click to expand...
Click to collapse
it s too far to be hardware problem.
u can do this;
1. flash SM-N900 UK ROM /u can find firmware on sammobile.com/firmware
or
2. flash just its modem firmware /u can find in dev section
if nothing happen after 2-3 times flashing different stock firmware of uk and modem u should ask for replacement.
:good:

x102x96x said:
it s too far to be hardware problem.
u can do this;
1. flash SM-N900 UK ROM /u can find firmware on sammobile.com/firmware
or
2. flash just its modem firmware /u can find in dev section
if nothing happen after 2-3 times flashing different stock firmware of uk and modem u should ask for replacement.
:good:
Click to expand...
Click to collapse
Many thanks for reply as suggested
for option 1 - I tried before and now as well on sammobile when I select N900 I do not get UK in the country dropdown list to select the different firmware, whatever firmware they have for india is already updated on my phone
that leaves option 2 which I am more interested in because when I restart the modem using any app it comes back quickly but again goes dead.
I am new user so can't post any request in Dev section and searched but couldn't find it. is there any specific search term I need to use to get modem firmware for UK for my N900?

i
londonuser said:
Many thanks for reply as suggested
for option 1 - I tried before and now as well on sammobile when I select N900 I do not get UK in the country dropdown list to select the different firmware, whatever firmware they have for india is already updated on my phone
that leaves option 2 which I am more interested in because when I restart the modem using any app it comes back quickly but again goes dead.
I am new user so can't post any request in Dev section and searched but couldn't find it. is there any specific search term I need to use to get modem firmware for UK for my N900?
Click to expand...
Click to collapse
Odin flashable modems for Samsung Galaxy NOTE 3 - SM-N900
but search more in google
some words like this;
SM-N900 Modem Flash zip
SM-N900 ROM Flash zip
& ...
please hit thanks instead of typing

What I think z although the phone is unlocked the band frequency which the phone supports doesn't match thr 3g network in uk.If u send ur phone in India it will definitely work.If there z 2g network in UK,have u tried?If u don't want to send it just root it(warranty lost)& flash uk based modem & hope so ur problem will be solved
Sent from my SM-N900 using XDA Premium 4 mobile app

RISHI RAJ said:
What I think z although the phone is unlocked the band frequency which the phone supports doesn't match thr 3g network in uk.If u send ur phone in India it will definitely work.If there z 2g network in UK,have u tried?If u don't want to send it just root it(warranty lost)& flash uk based modem & hope so ur problem will be solved
Sent from my SM-N900 using XDA Premium 4 mobile app
Click to expand...
Click to collapse
Thanks for reply, thats why I am here, I am aware that if I send it to India it will work. But I want it to work in UK so seeking some guidance in that regard, so far unable to find required modem for UK networks

x102x96x said:
Odin flashable modems for Samsung Galaxy NOTE 3 - SM-N900
but search more in google
some words like this;
SM-N900 Modem Flash zip
SM-N900 ROM Flash zip
& ...
please hit thanks instead of typing
Click to expand...
Click to collapse
This is just to let you know there has been a progress, I only flashed the modem and its not lost signal since last hour so fingers crossed I will update once I watch out for next day or two.
Many thanks for your help, really appreciated !

londonuser said:
This is just to let you know there has been a progress, I only flashed the modem and its not lost signal since last hour so fingers crossed I will update once I watch out for next day or two.
Many thanks for your help, really appreciated !
Click to expand...
Click to collapse
Please let me know if the problem got solved, i have the same problem, one more question for you, do u have kit kat installed on your phone?

[Q] Not registered on network

Hi there!
I bought a Galaxy Note III in Thailand, unlocked, and I am trying to use it in India, Vodafone. Data is working perfectly but when I try to register it on network is not possible. I already went to the company and replaced the sim card. Same problem. When I was in Thailand it worked perfectly, even I tried in Nepal and it was working 100% too, so phone is ok. Somewhere I read there is a new system to avoid bringing phones form one country to another. Some help would be apreciate. Thanks in advance. Be happy

aryatara said:
Hi there!
I bought a Galaxy Note III in Thailand, unlocked, and I am trying to use it in India, Vodafone. Data is working perfectly but when I try to register it on network is not possible. I already went to the company and replaced the sim card. Same problem. When I was in Thailand it worked perfectly, even I tried in Nepal and it was working 100% too, so phone is ok. Somewhere I read there is a new system to avoid bringing phones form one country to another. Some help would be appreciate. Thanks in advance. Be happy
Click to expand...
Click to collapse
+1
Same problem I am facing on Note 3 N9005 which is imported from UK,I got it from eBay.in.I have to manually select network and register on Vodafone network.It works fine for sometime and then after sometime it says not registered on network.I am tired of this problem.Sometimes it works just fine for hours also.Kindly if anybody can help us.
I have tried replacing the sim also but not of much help.

try here?
http://au.ibtimes.com/articles/5229...e-samsung-galaxy-note-region.htm#.U3j4yyhZpqM

MystaMagoo said:
try here?
http://au.ibtimes.com/articles/5229...e-samsung-galaxy-note-region.htm#.U3j4yyhZpqM
Click to expand...
Click to collapse
Actually when i selected WCDMA mode only the phone network is fine. 3G is also working fine but its not hundred per cent perfect sometimes its also showing no network.Like yesterday i set it to WCDMA mode and it worked fine for all calls.But when i select GSM only or AUTO mode the problem is too much and repeats itself frequently.I have bought it from eBay and has got seller warranty plus eBay gurantee is also there as i have purchased it 2 days back.
I want to get rid of this problem without returning the phone.Its CSC country is UK&IRE.Maybe it is causing some problem.I don't know but i am a student and got this phone after many efforts.Kindly help me.:fingers-crossed::fingers-crossed:

kinng111 said:
Actually when i selected WCDMA mode only the phone network is fine. 3G is also working fine but its not hundred per cent perfect sometimes its also showing no network.Like yesterday i set it to WCDMA mode and it worked fine for all calls.But when i select GSM only or AUTO mode the problem is too much and repeats itself frequently.I have bought it from eBay and has got seller warranty plus eBay gurantee is also there as i have purchased it 2 days back.
I want to get rid of this problem without returning the phone.Its CSC country is UK&IRE.Maybe it is causing some problem.I don't know but i am a student and got this phone after many efforts.Kindly help me.:fingers-crossed::fingers-crossed:
Click to expand...
Click to collapse
maybe you should try another network sim card or go into the settings and search for networks and then hit automatic

Then maybe you both need to flash your own regions rom?

Check your imei number, does it different from under the battery? Your phone probably been injected with superimei which did not work with gsm mode (it work in wcdma). You need to find a repair shop which has the SPT BOX to repair your gsm connection.
Check this thread..http://forum.xda-developers.com/showthread.php?p=50119764#post50119764

stonedead said:
Check your imei number, does it different from under the battery? Your phone probably been injected with superimei which did not work with gsm mode (it work in wcdma). You need to find a repair shop which has the SPT BOX to repair your gsm connection.
Check this thread..http://forum.xda-developers.com/showthread.php?p=50119764#post50119764
Click to expand...
Click to collapse
Yes the software imei and hardware imei are different.

kinng111 said:
Yes the software imei and hardware imei are different.
Click to expand...
Click to collapse
Follow this instructions mate..http://forum.xda-developers.com/showpost.php?p=50669735&postcount=8

stonedead said:
Follow this instructions mate..http://forum.xda-developers.com/showpost.php?p=50669735&postcount=8
Click to expand...
Click to collapse
Check your PM. Need help.

Phone Imei is not same number than back on batterie but my N3 worked perfectly in Thailand where I just used voice call for a minute ( I did not know about Region lock) and in Nepal working perfectly too for two weeks. Here in India I only get the 3G data to work. When Intry to call I get not registered on network. I gried two carriers and different sim, always same problem.

MystaMagoo said:
Then maybe you both need to flash your own regions rom?
Click to expand...
Click to collapse
Hi Mystamagoo...sorry I dont know what is that, how to do it and what does it implies..could you explain further please...thanks

Try this............
http://forum.xda-developers.com/showthread.php?t=2470551

Greetings:
Can someone tell me how to enable LTE on SM-9005N unbranded/unlocked in Canada? having
moved back.
Any input is much appreciated.

This belongs to csc
download ur stock rom indian stock rom if u r in india

nabilsweet007 said:
This belongs to csc
download ur stock rom indian stock rom if u r in india
Click to expand...
Click to collapse
My handset is not rooted and I would prefer not to do it. Do you think is it necesary? I noticed software and hardware Imeis are different in one digit..could that be the problem? Tks

nabilsweet007 said:
This belongs to csc
download ur stock rom indian stock rom if u r in india
Click to expand...
Click to collapse
I am just a simple user, could you guide me how to download indian stock rom without rooting the phone, is it possible?

aryatara said:
Phone Imei is not same number than back on batterie but my N3 worked perfectly in Thailand where I just used voice call for a minute ( I did not know about Region lock) and in Nepal working perfectly too for two weeks. Here in India I only get the 3G data to work. When Intry to call I get not registered on network. I gried two carriers and different sim, always same problem.
Click to expand...
Click to collapse
Mat if u search in indian forum same problem of yours faced by others, your phone is unlocked threw super IMEI which works in only 3G, u must go to Good mobile repair shop who has some sophisticated tools to fix your problem, keep flashing different ROM etc will make things more complicated as this is a known problem, as someone suggested follow below link.
http://forum.xda-developers.com/showpost.php?p=50669735&postcount=8
You can make print out of above link which may help service center guy to repair

I am facing a network problem when i use gsm network it works fine but when i chane it into wcdma it says no service plz register when i tried yo search no networks appears plz give me somee idea samsung galaxy note3

[Q] N9005 does not make calls and does not send SMS

I bought faulty phone Samsung Galaxy Note 3 SM-N9005 with the broken screen. Earlier it was is locked on Vodafone. I couldn't test this phone as my Sim card doesn't belong to Vodafone. I replaced the screen and phone again works. It was Android 4.3. Then I bought NCK and DEFREEZE codes and made unlock. Then I made update (by air) and now it is unlocked Android 4.4.2. When now I dial number and press the Call button, then immediately call ends. The phone also does not send or receive SMS. Help me please.

porcelana said:
I bought faulty phone Samsung Galaxy Note 3 SM-N9005 with the broken screen. Earlier it was is locked on Vodafone. I couldn't test this phone as my Sim card doesn't belong to Vodafone. I replaced the screen and phone again works. It was Android 4.3. Then I bought NCK and DEFREEZE codes and made unlock. Then I made update (by air) and now it is unlocked Android 4.4.2. When now I dial number and press the Call button, then immediately call ends. The phone also does not send or receive SMS. Help me please.
Click to expand...
Click to collapse
Its blocked by network, Happend to a friend of mine when he didnt finish paying the payment on the phone whatever sim he puts it never work

Thanks for your quick reply.
It has some solution?
What solution was found by your friend for this problem?
It seems to me that it is blocked by the operator, however IMEI and serial number are present at phone. Also it well is registered in any network with any SIM-card. But I can make only the emergency call 112.

[Q] Need help: strange block on phone

Hello,
I recently bought a S5 in the netherlands (i live and use the phone in belgium). Started it up, everything works fine. I make one phonecall as required for the regionlock, works fine.
Then something strange happens, after the one phonecall required, i cant accept or make phonecalls anymore.
I get a message "your phone has been locked due to security reasons"
Now the weird thing is, if i use a simcard from another carrier, the phone just works fine, no locking whatsoever...
Called Samsung support, told the story, they tell me phone is region locked and i need to get a code, but the phone never asks me for a code nor can i put one in anywhere.
So i called my provider, they tell me the phone is blacklisted probably but they cant check that...
After some research i found out the phone is actualy from UK with an international firmware on it: G900FXXU1ANG2 (countrycode BTU)
Anyone have an idea how to get rid of this problem?
I dont want to root the phone just yet in case i have to exchange it for another one.
Would it help to get the countryspecific stock firmware installed for my country? (Belgium)
thanks a lot for the help
thale

You'd get better help if you gave us more details, notably verbatim error messages, rather than paraphrasing.
Your provider can certainly tell you if your phone is blacklisted since an IMEI blacklist is under their direct control. So ask them again to clarify that. Region locking is much more likely though. Samsung region locks phones to prevent grey market sales, which is exactly what you've tried to do. The region lock is released after you use the phone a short while with a provider in the original region, which sounds like the UK in your case. Region locking is also a type of blacklist, although that term is almost always used to refer to carrier IMEI blacklisting unless otherwise specified.
As you didn't make any preliminary calls in the UK, nor apparently did the previous owner (or vendor), the phone is now restricted. You could travel to the UK and use your phone there for a day to dissipate the region lock. Or a lot of people claim that a regular SIM unlock code, such as you can buy on Ebay or any number of other places will also remove the region lock (unconfirmed). Or you can root your phone and circumvent the region lock by editing the blocked regions in your customer.xml file.
There are lots of existing threads on this subject, as you would know if had you done a search. Refer to those for further elaboration or you can search my post history as I've posted in detail how to remove the region lock in previous posts.
.

Thanks for the reply, this forum was my last resort since i didnt understand the problem.
I dont get any error messages at all.
provider A in S5 --> while calling i get the message phone blocked for security reason
provider A in S4 mini --> works perfectly
Provider B in S5 --> works perfectly
so i thought problems lies with faulty simcard, exchanged it but problem stays
when i call samsung they tell me its a provider problem
when i call my provider they say its a phone problem
in europe shouldnt matter realy where you buy your phone since there's free traffic of goods and services. I wonder if the webshop knows they are selling UK phones, ill talk to them about it tomorrow.
thanks again for the reply ill try to get the problem sorted, if that doesnt work at all, i guess ill just root it and fix the problem
kind regards,
thale

Humh, sounds weird.
Use the code *#7465625# (*#SIMLOCK#) to check for the lock status. On some devices this code needs root to launch.

thalekick said:
Thanks for the reply, this forum was my last resort since i didnt understand the problem.
I dont get any error messages at all.
provider A in S5 --> while calling i get the message phone blocked for security reason
provider A in S4 mini --> works perfectly
Provider B in S5 --> works perfectly
so i thought problems lies with faulty simcard, exchanged it but problem stays
when i call samsung they tell me its a provider problem
when i call my provider they say its a phone problem
in europe shouldnt matter realy where you buy your phone since there's free traffic of goods and services. I wonder if the webshop knows they are selling UK phones, ill talk to them about it tomorrow.
thanks again for the reply ill try to get the problem sorted, if that doesnt work at all, i guess ill just root it and fix the problem
kind regards,
thale
Click to expand...
Click to collapse
If I understood you correctly, your SIM card works properly in other phones. So your SIM card shouldn't be the issue. If your S5 is SIM unlocked (carrier unlocked), you could try someone else's SIM card in your S5 to rule out less common problems e.g. bent SIM socket.
And regardless, in your place, I'd open a support ticket with your provider. That should cover anything like a IMEI blacklist. All in all though it does sound like region locking. Which is Samsung blocking a phone from being used in a different region unless it has been first activated (i.e. used for a few calls) in the original region first. I wouldn't think that a region lock between two parts of Europe would be intentional, but it is still something to look into.
Without any explicit error messages, it is difficult to narrow down the cause. You might consider installing a logcat app to capture the system log which may have more information about the error.
Also try dialing *#06* and ensure that you have a valid IMEI (not all zeros)
And dial *#0011#. You should see a (IMEI) certificate "Pass"if at the end. If it says IMEI CERTI: FAIL or NA you may have a flash error or IMEI blacklist.
.

Hello,
phone is an unlocked one, i used 2 different simcards from 2 different providers.
imei certificate passes so thats good!
im gonna make some phonecalls today and keep you all posted
kind regards
thale

Try to use Provider A with another sim card?
Sent from my SM-N9005 using Tapatalk

Had another talk with the helpdesk from the provider, they told me the phone is blacklisted but couldnt give me a reason why.
Im only blacklisted with provider A, if u use the phone with another simcard from another provider it works like a charm.
Ive had to send them my proof of purchase, and they will unblock the phone...
Havent had any feedback yet from the shop i bought it from, so maybe they can shine a new light on the whole deal!

Try
How about contacting the retailer? I think you'd better not root the phone or fix it by yourself.

Wrong number showing in About Phone > Status

Hi all,
I recently upgraded from a Note 2 to a Note 4.
Will try and explain the issue - it's only small but bugs me.
My previous sim was Orange and the new sim is EE 4G.
As this was an upgrade I was told my number would transfer to this new phone (Orange and EE are basically the same company in the UK - in fact my old Note 2 showed EE as the network carrier with the Orange sim).
My problem is when I put the new sim supplied in my new Note 4 according to the phone company the sim will take on a temp number until the transfer is complete. However when I make calls to others, my number appears correctly on their phones (same number as was in Note 2). I can no longer make calls on my Note 2 so assume the transfer has been actioned.
HOWEVER the phone is still showing the wrong (temporary?) number in About Phone > Status.
I can find no way to clear this and display the correct number.
Any ideas?!?

Mine does same too.. Im on ee but transfered my old number over but phone shows only number ee gave me

I dont think you can do anything until your provider remotly update your sim.
Sent from my SM-N910T using XDA Free mobile app

Thanks guys,
I received an update this morning requesting I reset phone.
After reset I now have correct number albeit the international dialling version - starts 00447 rather than 07 but that's near enough for me.
Strange how all other sims I have display normal non-international number but meh.

Mine is on o2 and shows international number as well. Guess this is how the new 4g sims work on the Note 4.

I recently switched to EE from 3 and the sim had the temporary number, so that was displayed in About Phone. I popped the card in an iPhone, edited the number and put it back on my Note.

>I bought my sprint note 4 and it was sim-unlocked r(I'm not in usa) .
>Bricked it while rooting
>.Odin stock rOm .
> surprise ! Sim locked
>.tried everything .
> give up ( last option seems I'm gonna need a box something )
> use it for months
> for music transfer download KIES .
> get a software update and W'allah Sim is unlocked again .
> Now I'm using etisalat sim .
> But the number in phone info isn't mine ( looks international )
so there's that thought I'd share .
ThanKs

the number is stored on the sim
android phones dont offer the feature to edit it for some reason
pop it in an old dumb phone
Sony Ericsson K800i etc and edit it there
then pop back in your android device