Hello friends
I have a peculiar problem on my Note 3 when I am roaming.
First the facts:
It is S9005 model (Snapdragon model). It is unlocked model - not locked to any carrier.
I have rooted it and have Omega Jelly Bean ROM installed.
I was using it in my home country - India and it was working just fine.
I just came to UK and put in a UK sim card. Funny thing - the card is recognized and the data works fine on the phone. But when I try to make any calls, it starts to dial and immediately disconnects within seconds. Also no SMS is being sent.
Similarly when someone tries to call me it says number not reachable.
Oddly when I put back my India SIM in it while being in UK, even that one has same performance. i.e. data working but call/SMS not working.
Can anyone help?
Help anyone?
anshkhanna said:
Hello friends
I have a peculiar problem on my Note 3 when I am roaming.
First the facts:
It is S9005 model (Snapdragon model). It is unlocked model - not locked to any carrier.
I have rooted it and have Omega Jelly Bean ROM installed.
I was using it in my home country - India and it was working just fine.
I just came to UK and put in a UK sim card. Funny thing - the card is recognized and the data works fine on the phone. But when I try to make any calls, it starts to dial and immediately disconnects within seconds. Also no SMS is being sent.
Similarly when someone tries to call me it says number not reachable.
Oddly when I put back my India SIM in it while being in UK, even that one has same performance. i.e. data working but call/SMS not working.
Can anyone help?
Click to expand...
Click to collapse
Does your phone still have the original IMEI and SN (printed under battery)?
What region was the phone originally?
What effective CSC are you right now?
Have you eliminated the problem with international prefixes in the numbers?
Have you eliminated the problem with international prefixes in SMS call center?
xclub_101 said:
Does your phone still have the original IMEI and SN (printed under battery)?
What region was the phone originally?
What effective CSC are you right now?
Have you eliminated the problem with international prefixes in the numbers?
Have you eliminated the problem with international prefixes in SMS call center?
Click to expand...
Click to collapse
Phone still has IMEI and SN
Originally bought from Singapore
Baseband N9005XXUBMI6 - Omega v 6.0
No automatic prefixes set.
Hello,
I recently bought a S5 in the netherlands (i live and use the phone in belgium). Started it up, everything works fine. I make one phonecall as required for the regionlock, works fine.
Then something strange happens, after the one phonecall required, i cant accept or make phonecalls anymore.
I get a message "your phone has been locked due to security reasons"
Now the weird thing is, if i use a simcard from another carrier, the phone just works fine, no locking whatsoever...
Called Samsung support, told the story, they tell me phone is region locked and i need to get a code, but the phone never asks me for a code nor can i put one in anywhere.
So i called my provider, they tell me the phone is blacklisted probably but they cant check that...
After some research i found out the phone is actualy from UK with an international firmware on it: G900FXXU1ANG2 (countrycode BTU)
Anyone have an idea how to get rid of this problem?
I dont want to root the phone just yet in case i have to exchange it for another one.
Would it help to get the countryspecific stock firmware installed for my country? (Belgium)
thanks a lot for the help
thale
You'd get better help if you gave us more details, notably verbatim error messages, rather than paraphrasing.
Your provider can certainly tell you if your phone is blacklisted since an IMEI blacklist is under their direct control. So ask them again to clarify that. Region locking is much more likely though. Samsung region locks phones to prevent grey market sales, which is exactly what you've tried to do. The region lock is released after you use the phone a short while with a provider in the original region, which sounds like the UK in your case. Region locking is also a type of blacklist, although that term is almost always used to refer to carrier IMEI blacklisting unless otherwise specified.
As you didn't make any preliminary calls in the UK, nor apparently did the previous owner (or vendor), the phone is now restricted. You could travel to the UK and use your phone there for a day to dissipate the region lock. Or a lot of people claim that a regular SIM unlock code, such as you can buy on Ebay or any number of other places will also remove the region lock (unconfirmed). Or you can root your phone and circumvent the region lock by editing the blocked regions in your customer.xml file.
There are lots of existing threads on this subject, as you would know if had you done a search. Refer to those for further elaboration or you can search my post history as I've posted in detail how to remove the region lock in previous posts.
.
Thanks for the reply, this forum was my last resort since i didnt understand the problem.
I dont get any error messages at all.
provider A in S5 --> while calling i get the message phone blocked for security reason
provider A in S4 mini --> works perfectly
Provider B in S5 --> works perfectly
so i thought problems lies with faulty simcard, exchanged it but problem stays
when i call samsung they tell me its a provider problem
when i call my provider they say its a phone problem
in europe shouldnt matter realy where you buy your phone since there's free traffic of goods and services. I wonder if the webshop knows they are selling UK phones, ill talk to them about it tomorrow.
thanks again for the reply ill try to get the problem sorted, if that doesnt work at all, i guess ill just root it and fix the problem
kind regards,
thale
Humh, sounds weird.
Use the code *#7465625# (*#SIMLOCK#) to check for the lock status. On some devices this code needs root to launch.
thalekick said:
Thanks for the reply, this forum was my last resort since i didnt understand the problem.
I dont get any error messages at all.
provider A in S5 --> while calling i get the message phone blocked for security reason
provider A in S4 mini --> works perfectly
Provider B in S5 --> works perfectly
so i thought problems lies with faulty simcard, exchanged it but problem stays
when i call samsung they tell me its a provider problem
when i call my provider they say its a phone problem
in europe shouldnt matter realy where you buy your phone since there's free traffic of goods and services. I wonder if the webshop knows they are selling UK phones, ill talk to them about it tomorrow.
thanks again for the reply ill try to get the problem sorted, if that doesnt work at all, i guess ill just root it and fix the problem
kind regards,
thale
Click to expand...
Click to collapse
If I understood you correctly, your SIM card works properly in other phones. So your SIM card shouldn't be the issue. If your S5 is SIM unlocked (carrier unlocked), you could try someone else's SIM card in your S5 to rule out less common problems e.g. bent SIM socket.
And regardless, in your place, I'd open a support ticket with your provider. That should cover anything like a IMEI blacklist. All in all though it does sound like region locking. Which is Samsung blocking a phone from being used in a different region unless it has been first activated (i.e. used for a few calls) in the original region first. I wouldn't think that a region lock between two parts of Europe would be intentional, but it is still something to look into.
Without any explicit error messages, it is difficult to narrow down the cause. You might consider installing a logcat app to capture the system log which may have more information about the error.
Also try dialing *#06* and ensure that you have a valid IMEI (not all zeros)
And dial *#0011#. You should see a (IMEI) certificate "Pass"if at the end. If it says IMEI CERTI: FAIL or NA you may have a flash error or IMEI blacklist.
.
Hello,
phone is an unlocked one, i used 2 different simcards from 2 different providers.
imei certificate passes so thats good!
im gonna make some phonecalls today and keep you all posted
kind regards
thale
Try to use Provider A with another sim card?
Sent from my SM-N9005 using Tapatalk
Had another talk with the helpdesk from the provider, they told me the phone is blacklisted but couldnt give me a reason why.
Im only blacklisted with provider A, if u use the phone with another simcard from another provider it works like a charm.
Ive had to send them my proof of purchase, and they will unblock the phone...
Havent had any feedback yet from the shop i bought it from, so maybe they can shine a new light on the whole deal!
Try
How about contacting the retailer? I think you'd better not root the phone or fix it by yourself.
OK so I got my verizion s5 yesterday N every time iget a incoming call from a local number it comes in as example ( +120 3 892**** ) but it's a local 1203892**** number and wen I call back it says my device isn't subscribe to make international calls same thingoes when texting a contact number in my phone it says plz enter a valid 10 digit phone number any body else have this problem or know how yo fix it ?
ari3z said:
OK so I got my verizion s5 yesterday N every time iget a incoming call from a local number it comes in as example ( +120 3 892**** ) but it's a local 1203892**** number and wen I call back it says my device isn't subscribe to make international calls same thingoes when texting a contact number in my phone it says plz enter a valid 10 digit phone number any body else have this problem or know how yo fix it ?
Click to expand...
Click to collapse
Having the same problem. Its really strange...
Right can't figure out why maybe a sim problem idk I have the verizion s5 using att sim I tryed every thing I can think of to fix it but no luck
I figured it out its a network problem with the sim card got a new one and swapped the number over and it worked no more +1 20 3 any more
So a week ago my phone stopped sending texts and at the same time started putting US area codes in front of all my numbers. I managed to get the area code thing to stop by turning off assisted dialing. Then I went looking for the sms centre number to see if that got messed up as well. But there is no sms centre option in the message setting menu. Any ideas?
My phone is G900V unlocked, rooted with Safestrap and SuperSu. Android 4.4.4 stock NK2. I am using a non-verizon simcard in Kenya, and texts had been working fine for the last year with the same sim card. I receive texts just fine.
Edit: I guess what I'm asking is:
1. How can I edit the sms centre number on a stock G900V
OR
2. If I switch to to a custom rom like Alliance, will I be able to set the sms centre number?
I'm having a similar problem. Only I run MOAR on my Verizon s5 and I have a TIM simcard in, as I live in Italy. I know this is an old thread but maybe a bump will help. I dled advanced signal status and tried that way, with the TIM smsc number, but that didn't seem to help.
Hey guys, I'm having an issue that I can't seem to resolve on my own. I recently broke the screen on my Note 5 so I decided to use my old Note 4 until the Note 8 comes out. Today I took out the phone, placed my simcard into it and started it up. I thought everything was fine until I tried making a call where it just gives me a pop up notification that I'm not registered on the network.
The phone isn't locked, bought it new unlocked. No custom roms (ever), IMEI is correct (naturally). So far I've reset the phone to factory settings to see if that would help to no avail.
If manually choose a carrier manually (both searching and choosing one takes longer than usual) I get a new message "No Service Selected Network (Telia N) not available".
The phone worked prior to me putting it away, my sim card works in other phones. Any suggestions or am I up sh**s creek without a paddle?
take out the simcard and try an emergency call (in my country it's a crime to playing with it. But without the card nobody can catch you.)
if the message appears again = it seems HW related problem
if the emergency call is working = it seems your phone restricted by the carrier and you need to ask the customer service why. Maybe a mistake
Thanks, it appears to work without sim card dialling 112. I'll email and call my service provider tomorrow.