Database Users

[Q] screen f**ed, among other things

When I boot the phone, whats supposed to be black is dark red and while its booting it shows white lines in various parts of the screen. Then it boots and it looks like crap and most every time, then shortly after I cant see anything because half the screen is polluted with the colored lines going on the screen. mostly white and blue.
Basically the phone is unusable. some other things are that the screen wont turn on when its plugged in to charge and the capacitive buttons don't work.
ANY help is appreciated. except for dumb ideas like the sprint chat "i reset service for your phone" so yeah.. thank you.
I could take a video?

this sunk to the bottom in a hurry, probably shouldn't bump it 4 minutes since I posted but....

pics/video. make it interesting. keep it tight on the junk. none of that artsy stuff.

Fine ill get a video, its amazing that it actaully worked to browse forums a little. theres a blue tint to thingsa and some pictures/icons are not clear, i need to bring this mofor to the sprint store. but im on dk28 and odin wont work...
edit: charging aa's for camera
edit2: sometimes theres no boot animation
From My Samsung Epic Using TapaTalk.

video being uploaded - no lines though maybe its fixing itself.
if you can see the clock digits it looks like it got scaled to like 8bit or something. pictures look like junk too.
**** i forgot plugging it in. thats a mojor thing.

Get a new phone. It should still be on warranty.
Sent from my SPH-D700 using Tapatalk

http://www.youtube.com/watch?v=m2xzEy-EK8s
http://www.youtube.com/watch?v=vvosH8UZrWw

Top Nurse said:
Get a new phone. It should still be on warranty.
Sent from my SPH-D700 using Tapatalk
Click to expand...
Click to collapse
Ditto.
Odin it back to stock and warranty it to Samsung. Hardware is obviously defective. At the very least you can make sure it's not some obscure software glitch.
If you can't wait that long without a phone, Sprint will replace it for $35 if you don't have insurance.

Top Nurse said:
Get a new phone. It should still be on warranty.
Sent from my SPH-D700 using Tapatalk
Click to expand...
Click to collapse
under warranty from who, its been ~53 days
jnadke said:
Ditto.
Odin it back to stock and warranty it to Samsung. Hardware is obviously defective. At the very least you can make sure it's not some obscure software glitch.
If you can't wait that long without a phone, Sprint will replace it for $35 if you don't have insurance.
Click to expand...
Click to collapse
how would i go about getting it warrantied by samsung? I cant get to stock...

Why can't you get back to stock?

when its plugged into something I cant turn the screen on, I got it into download mode macically once but the screen still wasnt on, odin detected it so i tried to flash it but it stopped at factoryfs.

Awesome! 400$ paper weight for the office!

Kitteh298 said:
when its plugged into something I cant turn the screen on, I got it into download mode macically once but the screen still wasnt on, odin detected it so i tried to flash it but it stopped at factoryfs.
Click to expand...
Click to collapse
You could still possibly try the $35 Sprint option. Sometimes they don't know any better..... it's up to them to decide to reject it.

so how do i do the $35 option, just go in there and say "uhh can i get a replacement for $35" and show them the issues?
also the thing is, im broke.

Kitteh298 said:
so how do i do the $35 option, just go in there and say "uhh can i get a replacement for $35" and show them the issues?
also the thing is, im broke.
Click to expand...
Click to collapse
Ask them to repair it.
http://shop.sprint.com/en/services/service_repair/in_store_service.shtml
Otherwise try your hardest to Odin it so you can warranty it. Possibly use the Samsung EB13 upgrade tool (which is essentially Odin).
Make sure you have drivers installed properly?

White red and blue? That's one patriotic phone though have there lol
Sent from my SGH-T959 using XDA App

jnadke said:
Ask them to repair it.
http://shop.sprint.com/en/services/service_repair/in_store_service.shtml
Otherwise try your hardest to Odin it so you can warranty it. Possibly use the Samsung EB13 upgrade tool (which is essentially Odin).
Make sure you have drivers installed properly?
Click to expand...
Click to collapse
Also, I'm assuming you had rooted it (which shouldn't cause problems but Samsung won't like it).
If that's not the case, then disregard what I said and just go ahead and file the warranty claim.....

ahh cool, yah its a very patriotic phone i guess :3.
thanks for the link jnadke, ill be going to sprint tomorrow, but im broke, so thats a problem.
paypal me some money lol. no, really.

StickyPaws said:
White red and blue? That's one patriotic phone though have there lol
Sent from my SGH-T959 using XDA App
Click to expand...
Click to collapse
Lololololol! At least he dont have to buy a american flag if he needs too. Just whip out tge epic. Awesome!

Kitteh298 said:
ahh cool, yah its a very patriotic phone i guess :3.
thanks for the link jnadke, ill be going to sprint tomorrow, but im broke, so thats a problem.
Click to expand...
Click to collapse
Did it happen after you went to EB13 FroYo?
Perhaps mention so, if it's true. They may have an exception for FroYo-bricked phones.
However, don't say anything that's not true foremost. Generally the less information, the better when it comes to these matters..... just tell them the hardware is defective, show them what's wrong (flickering) and ask them to fix it and leave it at that.

My SII past away

My SII past away I've sent him today for repair, the issue is that it was completely dead and I was unable to revert it to stock room ...
I hope Samsung will repair it and not claim with the warranty.
Has anyone past by a similar experience? What was the end outcome?
Thanks,

Im sorry for your lose bro.

I'm sure it's in a better place now.

St0rmzx said:
I'm sure it's in a better place now.
Click to expand...
Click to collapse
heheh good one :good:

St0rmzx said:
I'm sure it's in a better place now.
Click to expand...
Click to collapse
LOL
I'm looking forward receiving answers from someone who has sent his SII to repair without having return to stock rom and learn from the experience.
Thank you all for the kind words on this mourning time

St0rmzx said:
I'm sure it's in a better place now.
Click to expand...
Click to collapse
I see what you did there

pauloviegas said:
LOL
I'm looking forward receiving answers from someone who has sent his SII to repair without having return to stock rom and learn from the experience.
Thank you all for the kind words on this mourning time
Click to expand...
Click to collapse
Depends on how dead your S2 is.
My S2 was running CM9 when it died. And when it died, it died totally. No response whatsoever, even when plugging in the USB charger. In this case, I believe Samsung has no way of knowing whether I was running a custom ROM or not.
In the end my S2 was replaced free of charge. I even got a free screen change (I pointed out the infamous bright band at the top due to uneven burn out), and a new battery. Props to Samsung. Apple would probably have wanted to rape my wife and sell my firstborn into slavery.

Im sorry about your loss I think mines on its way too... its slowly going:angel:

Logi_Ca1 said:
Depends on how dead your S2 is.
My S2 was running CM9 when it died. And when it died, it died totally. No response whatsoever, even when plugging in the USB charger. In this case, I believe Samsung has no way of knowing whether I was running a custom ROM or not.
In the end my S2 was replaced free of charge. I even got a free screen change (I pointed out the infamous bright band at the top due to uneven burn out), and a new battery. Props to Samsung. Apple would probably have wanted to rape my wife and sell my firstborn into slavery.
Click to expand...
Click to collapse
Mine was also really dead, also even the charger did not do anything. I hope my experience will be the same as yours. I just hope the fall down scratches will not put them in the position to say that this happen because of the fall down.
Thanx a lot for sharing your experience it is exactly what I'm looking for. :good:
I agree on APPLE, they just want your blood!!!!

pauloviegas said:
Mine was also really dead, also even the charger did not do anything. I hope my experience will be the same as yours. I just hope the fall down scratches will not put them in the position to say that this happen because of the fall down.
Thanx a lot for sharing your experience it is exactly what I'm looking for. :good:
I agree on APPLE, they just want your blood!!!!
Click to expand...
Click to collapse
I should clarify that the motherboard was replaced. However seeing as they also changed the screen (confirmed due to the bright band at where the notification bar would be), I wonder why they didn't just give me a brand new phone. :laugh: I can tell that the chassis was still my old one due to the presence of my screen protector.

Sorry to hear of your loss m8.
Hope u find happiness in the future. Lol:thumbup:
Keep ure chin up
Sent from my GT-I9100 using Tapatalk 2

I had a similar prob pc went off halfway through odin fried it..no life, i sent it to samsung they said it was a screen issue but not covered as it was damaged. I really do look after my phone n in disbelief i said put new screen in i want to know it works before i pay... A few day later they rung n said the mother board was damaged.(not under warranty of course) argued my case they gave a quote for screen etc etc. Ending up payin £120 had new screen n motherboard when device returned camera didnt work n was fuming as this took 3month in total. So replaced that myself. Never will i send another phone to them.
Mashable jb dori 5.69

I had a lg optimus that i formated the omap on it by mistake bug on cm7 anyway it got full warrenty they gave me a whole new phone

[Q] Think I might have bought a used nexus 7 :(

So I bought the Nexus 7 today from one of the largest electronics chains in Norway. When I came home and booted it, the boot image was one I recognized from my Sony Xperia's wallpaper, not a nexus one (I have the nexus 4), furthermore I couldn't find it (the flower image) under wallpapers or live wallpapers. Also, there's no setting for automatic screen rotation, is this normal?
The picture attached is how the nexus looked on first boot.

What dies it say under About Tablet in the settings?

Which part?
It's still 4.1.2/JZO54K

roanmy said:
Which part?
It's still 4.1.2/JZO54K
Click to expand...
Click to collapse
OK yeah, that's what I wanted to know.
If it works fine for you, I wouldn't bother returning it.

I would return it without a doubt or at least ask for a better price. If you're paying for something new that's what you sould be getting. Did you break the seal in the box?

bransyeah said:
I would return it without a doubt or at least ask for a better price. If you're paying for something new that's what you sould be getting. Did you break the seal in the box?
Click to expand...
Click to collapse
Definitely, OP, you should try to boot into the bootloader. fully power off and then power back on while holding down V-. if the bootloader says unlocked dont do any more with it take it back and tell them it is second hand. I would be furious if i paid full price and got a second hand device.
like @bransyeah said did the box have a seal?

The box was sealed, someone PMed me that it might be due to account back-up. It looks brand new as well, no finger marks/scratches etc.
It does however have some noticeable light bleed in the lower left corner... If it really bothers me, I'm going to take it back.

It's Google restore just doing its job. It's why I dislike it and don't use it.

roanmy said:
The box was sealed, someone PMed me that it might be due to account back-up. It looks brand new as well, no finger marks/scratches etc.
It does however have some noticeable light bleed in the lower left corner... If it really bothers me, I'm going to take it back.
Click to expand...
Click to collapse
With the next Nexus 7 coming out soon, I think you should return this and get that when it comes out.

Username invalid said:
With the next Nexus 7 coming out soon, I think you should return this and get that when it comes out.
Click to expand...
Click to collapse
Yeah man, wait for the Nexus Rumor 7. All the Android gossip blogs say the next 7 is coming out yesterday.
Horrible advise is horrible.

Its still a great tab

Moto X exploded

Phone was sitting turned off on my night stand and this is what I come home to.

Ouch! Looks like the battery swelled a bit!

perfoliate said:
Ouch! Looks like the battery swelled a bit!
Click to expand...
Click to collapse
Getting the run around from Motorola, they say its physical damage which voids the warranty and they are not sure they will replace it. This is a replacement for my original which was defective but the warranty should have transferred to this one. They say they will get back to me in 24 hours after someone higher up looks at the pics I sent in. I don't use it any more as I bought an iPhone 6 and went to the dark side but they still need to replace it.

kzoodroid said:
Getting the run around from Motorola, they say its physical damage which voids the warranty and they are not sure they will replace it. [...]
Click to expand...
Click to collapse
I'd say from the pics it seems obvious the damage came from the inside, where user damage most often comes from the outside.

marco_ said:
I'd say from the pics it seems obvious the damage came from the inside, where user damage most often comes from the outside.
Click to expand...
Click to collapse
Users can cause damage on the inside. This is a Developer Edition, so it could be unlocked, rooted, overclocked, etc. Just saying...

fury683 said:
Users can cause damage on the inside. This is a Developer Edition, so it could be unlocked, rooted, overclocked, etc. Just saying...
Click to expand...
Click to collapse
Since it is a Developer Edition unlocking the boootloader is covered in the warranty (hence the higher price).
Overclocking a device should never make the battery cook/explode. My guess is the damage was not inflicted bij an exploding X8 SOC.

kzoodroid said:
Phone was sitting turned off on my night stand and this is what I come home to.
Click to expand...
Click to collapse
Was it charging?

The only thing that would have caused that is a failed battery. It appears to have puffed up to extreme levels.
Better then bursting into flames at least...

I'm glad at least it didn't caught on fire and burn down your house.

Drew66 said:
Was it charging?
Click to expand...
Click to collapse
No it was turned off for a week and sitting on a table.

fury683 said:
Users can cause damage on the inside. This is a Developer Edition, so it could be unlocked, rooted, overclocked, etc. Just saying...
Click to expand...
Click to collapse
It's fully stock except for the unlocked bootloader and as have stated previously it was turned off and disconnected from the charger just sitting on a table.

marco_ said:
Since it is a Developer Edition unlocking the boootloader is covered in the warranty (hence the higher price).
Overclocking a device should never make the battery cook/explode. My guess is the damage was not inflicted bij an exploding X8 SOC.
Click to expand...
Click to collapse
The issues tech support were having last night are: 1). this is a replacement phone for my original which had cell radio issues and they weren't sure the original 1 year warranty transferred over to this one 2). physical damage voids the warranty as they assume it's caused by the user dropping it 3.) they've never heard of a battery exploding when the phone was turned off and not charging. Having the phone in hand its obviously it's from an exploded battery I offered to send it in to them so they can verify this. I was told I would hear back in 24 hours as to if they will cover it under warranty once someone higher up looked at the pics I sent in.

Kinda worried about mine doing the same. I have a dev edition as well and over time the phone's back has developed a few bulges and feels uneven to the touch. Hopefully it doesn't actually explode though. I'm not too interested in changing phones again.

Been almost 48 hours since I contacted customer support and still no word back on if they are going to cover it under warranty. If I get a replacement I'm going to sell it as I got the new iPhone 6 and am happy with it and I still have a Nexus 4 to play around with.

Hey maybe you could do us current x owners a solid and donate it to someone on the PA legacy team so we could get official PA builds. Pretty please

fakieskr8333 said:
Hey maybe you could do us current x owners a solid and donate it to someone on the PA legacy team so we could get official PA builds. Pretty please
Click to expand...
Click to collapse
He'll need to send the phone in. They don't take your word it's broke and just send you a new device. ?

KJ said:
He'll need to send the phone in. They don't take your word it's broke and just send you a new device. ?
Click to expand...
Click to collapse
Yea I meant send them the new phone since he won't be using it lol.

fakieskr8333 said:
Yea I meant send them the new phone since he won't be using it lol.
Click to expand...
Click to collapse
Ah! I somehow doubt that's happening. ?

KJ said:
Ah! I somehow doubt that's happening. ?
Click to expand...
Click to collapse
I didn't have high hopes but I thought it was worth a shot lol. Hopefully he can get it straightened out soon. It's a good thing he has another phone to use, I'd be pissed if I was phoneless this long.

Three days later and still no answer back so I contacted them again and this time got it moved to repairs escalation reports who are closed on weekends. Tech support guys on chat keep saying well that's physical damage and voids the warranty and you have to pay for repairs. The one I talked to today actually said batteries are only covered if it explodes on first few charges. WTF? Three days ago I offered to send the phone to them to verify its an exploded battery but they said no the pictures were enough. If I had bought this through a carrier I would've had a new phone by now, Verizon always replaced my defective phones on the first call no questions asked.

Wont boot up after ODIN T-Flash

So I need help. I tried un rooting my s7 edge by flashing the stock files in ODIN, I selected T-Flash in ODIN options because that's what I remembered selecting in the past. Little did I know I forgot to select Re-Partition too. Now my phone shows a black screen, I cant boot into recovery or download mode, but it would seem like the phone isn't shutting off because when I connect it to my PC its immediately recognized and no matter how many button combinations I try it just is disconnected from the PC for about half a second and then re connects. I don't get any response from the phone though. The screen is pitch black and i cant get it to do anything. After flashing I noticed it wasn't booting up at all it was in download mode and when it finished the screen turned black and never came back on. When connected to my PC it is recognized as Qualcomm HS-USB QDLoader 9008 (COM5) in my device manager ODIN Does not recognize it and neither does any other application. Can I please get some help here?

Try pressing and holding the power button until the device shuts off. It could take up to a minute of holding the button down continuously.
Sent from my SM-G935V using XDA-Developers mobile app

ChadH42 said:
Try pressing and holding the power button until the device shuts off. It could take up to a minute of holding the button down continuously.
Sent from my SM-G935V using XDA-Developers mobile app[/URL]
Click to expand...
Click to collapse
Yeah that does nothing. I'm still stuck on the black screen and nothing is happening. I'm about to just sit in a corner and cry. No matter what I try nothing comes on no LED no display no vibrations, all I get is the connection sound on my computer when I connect it that is it it does nothing else.

S7EDGEBRICKED said:
Yeah that does nothing. I'm still stuck on the black screen and nothing is happening. I'm about to just sit in a corner and cry. No matter what I try nothing comes on no LED no display no vibrations, all I get is the connection sound on my computer when I connect it that is it it does nothing else.
Click to expand...
Click to collapse
Try recovery mode:
Hold Vol+, Home, and then Power
From there you should be able to wipe or boot to download mode. Hopefully...

Outbreak444 said:
Try recovery mode:
Hold Vol+, Home, and then Power
From there you should be able to wipe or boot to download mode. Hopefully...
Click to expand...
Click to collapse
Nope.. nothing.. still a completely black screen and no lights.

S7EDGEBRICKED said:
Nope.. nothing.. still a completely black screen and no lights.
Click to expand...
Click to collapse
Not sure of the legitimacy of this or not but you don't have much to lose...
http://www.restore-iphone-data.com/fix-samsung-stuck-in-download-mode.html

Outbreak444 said:
Not sure of the legitimacy of this or not but you don't have much to lose...
http://www.restore-iphone-data.com/fix-samsung-stuck-in-download-mode.html
Click to expand...
Click to collapse
It wont detect my phone

S7EDGEBRICKED said:
It wont detect my phone
Click to expand...
Click to collapse
I really hate giving links to outside sources when I don't know anything about it but this seems to be your only hope unless you can bring it to a store and have them swap it out with a new one.
http://www.leakite.com/2016/06/revised-how-to-unbrick-qualcomm-android.html?m=1

Outbreak444 said:
I really hate giving links to outside sources when I don't know anything about it but this seems to be your only hope unless you can bring it to a store and have them swap it out with a new one.
http://www.leakite.com/2016/06/revised-how-to-unbrick-qualcomm-android.html?m=1
Click to expand...
Click to collapse
Do you by any chance understand this guide?

S7EDGEBRICKED said:
Do you by any chance understand this guide?
Click to expand...
Click to collapse
I read through it some, looks complicated. You don't have to follow the guide. The easiest thing you could do is bring it to where you purchased it and then get it swapped for a new one.

Outbreak444 said:
I read through it some, looks complicated. You don't have to follow the guide. The easiest thing you could do is bring it to where you purchased it and then get it swapped for a new one.
Click to expand...
Click to collapse
No luck there, I don't have any insurance or returns. Nothing else we can try?

S7EDGEBRICKED said:
No luck there, I don't have any insurance or returns. Nothing else we can try?
Click to expand...
Click to collapse
Well like I said before, I don't like giving out directions like I did if I don't recognize the steps to complete it or if others have not supported the validity of it. I don't want to stray you in the wrong direction. The only thing I think you should do, my opinion of course, is attempt to return it under or try to get it repaired under warranty as you don't need insurance as long as you didn't trip Knox, which I don't believe you did.

Outbreak444 said:
Well like I said before, I don't like giving out directions like I did if I don't recognize the steps to complete it or if others have not supported the validity of it. I don't want to stray you in the wrong direction. The only thing I think you should do, my opinion of course, is attempt to return it under or try to get it repaired under warranty as you don't need insurance as long as you didn't trip Knox, which I don't believe you did.
Click to expand...
Click to collapse
Okay so i called Samsung and they let me send it in for repair, I'm shipping it out tomorrow. All they asked for was a email my address name and they gave me this code or whatever. I thought I would need like a receipt or something but I guess not. I bought the phone used from Swappa so I thought i'd be screwed. I just hope Knox inst messed up which it shouldn't be because it never was and it failed when I was trying to flash stock firmware. Oh and its free of charge since it hasn't been a year of the phones release yet.

S7EDGEBRICKED said:
Okay so i called Samsung and they let me send it in for repair, I'm shipping it out tomorrow. All they asked for was a email my address name and they gave me this code or whatever. I thought I would need like a receipt or something but I guess not. I bought the phone used from Swappa so I thought i'd be screwed. I just hope Knox inst messed up which it shouldn't be because it never was and it failed when I was trying to flash stock firmware. Oh and its free of charge since it hasn't been a year of the phones release yet.
Click to expand...
Click to collapse
Glad you could get it sorted out. Sucks that it will take a little longer but it's better than attempting to follow complicated tutorials that may not even work and may make the problem worse. Hope they send you a new one, just be careful next time you flash anything. Read the instructions, make sure you understand them and ask about what you don't, then read through again to double check and you shouldn't have any problems.

Outbreak444 said:
Glad you could get it sorted out. Sucks that it will take a little longer but it's better than attempting to follow complicated tutorials that may not even work and may make the problem worse. Hope they send you a new one, just be careful next time you flash anything. Read the instructions, make sure you understand them and ask about what you don't, then read through again to double check and you shouldn't have any problems.
Click to expand...
Click to collapse
The only thing I'm worried about is if they call me saying they won't repair it because I have no proof of purchase since I bought it used. I'm so anxious to get my phone back really hoping everything is smooth. It's apparently covered by the 1yr warranty every phone comes with but why would they not ask for a receipt but whatever I just want everything to go smooth.

S7EDGEBRICKED said:
The only thing I'm worried about is if they call me saying they won't repair it because I have no proof of purchase since I bought it used. I'm so anxious to get my phone back really hoping everything is smooth. It's apparently covered by the 1yr warranty every phone comes with but why would they not ask for a receipt but whatever I just want everything to go smooth.
Click to expand...
Click to collapse
The Samsung S7's came out in March of this year, so regardless of when you have bought it at this time it's obviously still within the warranty period.

Outbreak444 said:
The Samsung S7's came out in March of this year, so regardless of when you have bought it at this time it's obviously still within the warranty period.
Click to expand...
Click to collapse
Oh okay. And what about not having a proof of purchase. Does it even matter for this kind of warranty?

S7EDGEBRICKED said:
Oh okay. And what about not having a proof of purchase. Does it even matter for this kind of warranty?
Click to expand...
Click to collapse
Once the phone has been out over a year where it's not a guarantee that you must have purchased it within the last 12 months then yes, they most likely would ask for a receipt. You're just lucky like that. Lol

Outbreak444 said:
Once the phone has been out over a year where it's not a guarantee that you must have purchased it within the last 12 months then yes, they most likely would ask for a receipt. You're just lucky like that. Lol
Click to expand...
Click to collapse
Oh wow so its basically just lucky timing, nice. I'm never rooting the phone again all i wanted were better emojis and the note 7 UX and I couldn't even get the Note 7 UX so its not worth it. It's an amazing phone on it's own. I won't ever try and root another Verizon phone there's always little support cause of the bootloader and I always run into something. Glad I dont have to worry much just takes time.