Database Users

Serious heart to heart.

Just to apologize in advance to posting this thread.
I really need help on a choice im on the fence about since next week I will lose my 30 day return period.
Here it is 5 Nexus S's later and almost every unit had a different problem.
1st: soft resets at least 4 times a day.
2nd: wifi doesn't work
3rd: massive screen banding.
4th: back button did not respond to touch.
Now: screen coating is peeling.
I love Gingerbread! Its going to be really hard giving this away. I love the design and profile of this phone.
I've convinced myself that its ok for the weak wifi signal and a Gps that doesn't lock as good as other phones.
I'm torn between returning it or sending it in for repair.
I also have owned every Tmobile smartphone (MT4G, G2, Vibrant), I could exchange it for one of those.
Why lol does the best phone ive seen in a while have to be seriously half-assed.
Not because of the features but because of all those problems I put above.
I want something that works pretty solid and software mix but it looks the world is in capable of doing this.
Thanks And hope some one with patience can help me out.

Idk man I just picked up nexus s today from bestbuy, I had the vibrant and the problems you've had software/device related I have not seen on mine. Mine just OTA updated about 2 hrs ago to 2.3.1. I havent had it long enough to comment on peeling but ya.
Its solid device to me so far, But I understand what your saying after 5 NS later.

Yeah I really dont feel disappointed. Just sad. lol
I dont want to send it in because thats 2 weeks without it And I HATE Samsung especially their costumer support!

Well I know ur sad about it, But in order for stuff to be changed its gotta cost samsung money that all these phones r coming back. I mean its a shame, but maybe you still have a old android phone to hold ya over?

Nope lol I sold my nexus one....worst mistake of my life I guess Ill just do the return and hopefully my patience will pay off.
What sucks is that even after six months Samsung wont improve this phone as far as defects go. Look at the vibrant lol
If you have a good one with no problems hold on to it man because I wish my luck was good enough to have a good one.

On my third one here, will use vmy black tie for another eventually. Shop around. I went to different best buys. Some get bad batched. One had 10 all with the creased glass screen. Another had none. Some of these phones were made days before the launch so though its disappointing, I believe there are good ones. I have one now but the stupid platinum case already scratched my phone.
Sent from my Nexus S using XDA App

Like the poster above me, I would try to exchange at a completely different Best Buy. Bad batches are called so for a reason--the entire batch may be faulty.
I picked up my Nexus S at 8:00AM Launch Day and haven't had a single issue with it at all. I had to go through three MT4Gs before I returned it completely, and three G2s before I was satisfied with the last one(it still had issues, but at that point, I was tired of dealing with it). And on the screen coating thing: I don't know what coating people are talking about and if there is such a coating, then I think alot of folks are expecting too much out of it. Review/unboxing videos and my own device had fingerprints showing up the second people started using it. Do folks honestly expect touchscreen phones not to show fingerprints/smudges ever? That's unrealistic, imo.
And it's only under direct light(i.e. a directional lamp pointed right at it) that I see them at all. In day to day use, it's not an issue for me.

story like this, makes me feel a really really lucky guy, since i ordered mine by mail.
it'd have been a nightmare if it had any of those defects

I appreciate all the insight so far.....
If i do go back to an old one it would probably be the G2
but Im thinking of getting another one and fit it with a screen protector right away to stop this peeling garbage.

AllGamer said:
story like this, makes me feel a really really lucky guy, since i ordered mine by mail.
it'd have been a nightmare if it had any of those defects
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hahaha
you reminded me of my friend who bought an iphone 4 the other day and he is like you " and me " he found a dead black pixel in the middle of the screen. the poor bastard couldnt sleep the night. stairing at it all the time. he knew he can go to apple store in the morning the next day. but still he couldnt sleep about it.
when he told me, i was crying laughing at him.

Im just going to call it quits with samsung lol They should just stick to TVs
I got a Led 40 inch and no problems!!
Im never going to get a samsung phone again and im going to make sure I book mark this sucker so if I do feel tempted Ill look back at my self hahahah
Oh and ll_l_x_l_ll, man i did have that problem with the vibrant and I lost some sleep on that man for real lol

Mine had a lot of these same issues the OP pointed out. I returned it, but not because of said issues lol.. I needed some extra cash for Sandy Bridge!

ericc191 said:
Mine had a lot of these same issues the OP pointed out. I returned it, but not because of said issues lol.. I needed some extra cash for Sandy Bridge!
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Nice investment lol

ericc191 said:
Mine had a lot of these same issues the OP pointed out. I returned it, but not because of said issues lol.. I needed some extra cash for Sandy Bridge!
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i just wana go OT for 1 post if the OP doesnt mind.
since you are in the know about Sandy Bridge. can you please tell me why for example should i upgrade from I7 ?
i mean, whats the real difference here ?
please keep in mind that most of my gaming on ps3 or 360. i dont play pc games much if any " the only games i played are crysis 1 and warheads"

azzeh3 said:
Nope lol I sold my nexus one....worst mistake of my life I guess Ill just do the return and hopefully my patience will pay off.
What sucks is that even after six months Samsung wont improve this phone as far as defects go. Look at the vibrant lol
If you have a good one with no problems hold on to it man because I wish my luck was good enough to have a good one.
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You just had a run of bad luck. It sucks but it happens to all of us at one point or another. Just keep trying and you will get a good one. It will be totally worth it

tommyz2kool said:
You just had a run of bad luck. It sucks but it happens to all of us at one point or another. Just keep trying and you will get a good one. It will be totally worth it
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I should but its my 5th!!!! what kind of luck is that?
Sounds staged, like im forced to get bad ones lol

azzeh3 said:
I should but its my 5th!!!! what kind of luck is that?
Sounds staged, like im forced to get bad ones lol
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Have you tried returning your phone at another best buy? (if you can) as others have said, if your local store has a bad batch and sales are low you may keep getting units from the same batch.
Depending on the staff, you could also ask about the number of returns that store has had recently.
Seems a shame after 5 phones not to try once more in the hope you get a good one!

Highland3r said:
Have you tried returning your phone at another best buy? (if you can) as others have said, if your local store has a bad batch and sales are low you may keep getting units from the same batch.
Depending on the staff, you could also ask about the number of returns that store has had recently.
Seems a shame after 5 phones not to try once more in the hope you get a good one!
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Click to collapse
I think ill return it and order it online instead maybe that will change my luck
Sent from my Nexus S using XDA App

azzeh3 said:
I think ill return it and order it online instead maybe that will change my luck
Sent from my Nexus S using XDA App
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This doesn't sound like a bad idea whatsoever. Seriously... I'm on my 4th SNS. I just love it too much to give up. I did two swaps at one best buy, fully returned it and drove to another one. This one seems solid now, and I have a month if I change my mind, but if that's the case, I'll return it and go online. Sounds like you guys have been having luck, no?

If you look for defects you're going to find them.
Sent from my Nexus S using XDA App

Should I return my Nexus 7 ???

Hi,
I am wondering if I should exchange my device. There is a minor problem with the screen. It is not really a detached screen as I haven't notice any pop up so far. Yet, I can hear little cracking sounds when I pressed the area around the front facing camera.So, what you guys think I should do? Also, if I get a new device, will all my downloaded apps be there once I signed in my google acount?
Great thanks!!!

I'm not sure if you should return it but if you think it could get worse it wouldn't hurt, and once you get your new tablet you can restore your Google account with all the apps you have back onto the new one.
Sent from my SAMSUNG-SGH-I727 using xda premium

Does it really bother you? If it does, exchange it. If it doesn't, keep it.
Or to put it another way, would you have ever noticed it if people here didn't point it out? You could get a perfect device when you exchange it, could get one with a different problem.
Sent from my Nexus 7 using Tapatalk 2

If it's not perfect return it. There is no reason to live with it. That's what the warranty is for.

Nospin said:
Does it really bother you? If it does, exchange it. If it doesn't, keep it.
Or to put it another way, would you have ever noticed it if people here didn't point it out? You could get a perfect device when you exchange it, could get one with a different problem.
Sent from my Nexus 7 using Tapatalk 2
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It doesn't bother me much. As I said, the area does not pop up and the creaking sound comes out only when I press the area on purpose(wont't touch the camera at all). I expect the product to be perfect even it is 250. Just wanna see if you guys will bear a minor defect or returning it.

I doubt you would've noticed if you hadn't read about it here. Don't nitpick as long as it works.

It has plastic parts. Plastic creaks.
Sent from my Nexus 7 using Tapatalk 2

mi7chy said:
I doubt you would've noticed if you hadn't read about it here. Don't nitpick as long as it works.
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I disagree with the "don't nitpick" statement. Did you paid 250+ dollars for a tablet that squeaks and crackles if you touch it a certain way? That is what a warranty is for. Its your choice to take advantage of your warranty or not, however, just the fact that you asked should answer your question. I had one dead pixel and returned mine for a new one and the second one is perfect. If it wasn't I would have likely had my money refunded and waited until the hardware kinks were worked out. There is always risk involved when being an early adopter of new tech... but the risk isn't that you have to eat a defective device. It is personal preference but when I spend money I worked to earn and purchase a device brand new I expect it to be perfect out of the box. If it is a manufacturer defect then use your warranty and get a device that doesn't make you want to ask if you should return it.
Sent from my Nexus 7 using Tapatalk 2

Be careful with this one. If the screen itself is fine and doesn't raise, and you are suffering no other problems, I would keep it. The replacement could just as easily have the screen raise problem.
The creaking is the casing I believe, if it's not in area you will be pushing lots in daily use I would just keep it.

I've had plenty creaky gadgets before, and I found a neat trick. Get some silicon based lubricant spray, put some on your finger and rub your finger round the contact surfaces between the casing and the back cover, including all the clips etc. Works 100% of the time for me.

Arthur Hucksake said:
Be careful with this one. If the screen itself is fine and doesn't raise, and you are suffering no other problems, I would keep it. The replacement could just as easily have the screen raise problem.
The creaking is the casing I believe, if it's not in area you will be pushing lots in daily use I would just keep it.
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Then just return that one and get a new one. I really would not care if I had to send back 100 Nexus 7s to get a perfect one. It also keeps you from getting it too if you think about it. I know it can be a hassle sometimes, but that is what a warranty is for.

PROlific666 said:
I disagree with the "don't nitpick" statement. Did you paid 250+ dollars for a tablet that squeaks and crackles if you touch it a certain way? That is what a warranty is for. Its your choice to take advantage of your warranty or not, however, just the fact that you asked should answer your question. I had one dead pixel and returned mine for a new one and the second one is perfect. If it wasn't I would have likely had my money refunded and waited until the hardware kinks were worked out. There is always risk involved when being an early adopter of new tech... but the risk isn't that you have to eat a defective device. It is personal preference but when I spend money I worked to earn and purchase a device brand new I expect it to be perfect out of the box. If it is a manufacturer defect then use your warranty and get a device that doesn't make you want to ask if you should return it.
Sent from my Nexus 7 using Tapatalk 2
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Thank you for your comment and I agree with you so much. I am just afraid if I exchange another one that is worse than my first one. But you are right, newly developed product is not an excuse. I also worked hard to buy myself this little toy and I don't want to play with it with special care. Since it is just the fourth day of my purchase, I will keep it for couple more days to see if it is actually a problem to me.

my nexus 7 is acting on it's own..

first of all i'm from Malaysia and i bought my nexus 7 from a electronics company called "senheng" roughly more than a month ago..i was pretty satisfied with it until recently all the bugs and defects are starting to annoy me A LOT...
1) sometimes the touch screen is not responsive.i try pulling down the notification tray but it doesnt get pull down..
2) they are black lines on the screen sometimes when playing games or surfing facebook..it does happened quite often although it only appears for a split second.
3) this is the worst defect of all.sometimes the tablet acts on it's own,it's like it's having a mind of it's own.it would just jump back to the homescreen, swipe around and open up apps on it's own when i'm actually using the tablet.Basically it's like a ghost is using the tablet. So i try to find the cause of this problem and i'hv found than whenever i try to swipe around really quick the tablet will become not responsive for a while and it'll start acting on it's own, so i feel that there's a problem with the touch screen panel.
I went back to "senheng" the other day, hoping that they would replace a new tablet for me but they refuse to, so most probably i'm going to ring up ASUS tomorrow to report about my problems and hope that they would replace me a new unit. My main problem is the 3rd, i can live with the other two but the 3rd one is seriously bugging me.
Is anyone having the same problem as me? If so, what did u do to solve it?
p/s : i'm on stock 4.2 rooted...

Sounds like your touch screen is screwed. You shouldn't be getting lines on the screen.
Also there was some bugs with the touch drivers in the early stages. Have you updated to 4.1.2 or 4.2? Knowing your version would give better results.
Why did they "refuse" you a replacement? Is it damaged? Over the return limit?
I know this may have a moral stance, but I don't think anyone could tell a N7 apart from another N7. The serial number is on a plastic sticker that is easily removed. You could possibly purchase a new one, swap devices, and return the old one/new box. Or buy a new one and use it until Asus repairs your old one... then return it.
I've returned 2 [I fried one with a bad bootloader and swapped a 16 for a 32 (paying the difference obviously)]. They all just opened the box to make sure there were no obvious physical damage. The back cover isn't "meant" to come off, so they won't tear it down in the store.
If you want to physically kill one, download and flash a Samsung Galaxy Nexus bootloader. It won't even power on. No power + No Sticker = no way to tell.
The only reason I'm saying this is simply because store policies shouldn't be too strict on their exchanges for defective units. I've had equipment fail just after 30 days and you are left with junk. I understand 30 days is there for a reason and it is a good policy, but it should be a fine line. A day or two shouldn't matter.

player911 said:
Sounds like your touch screen is screwed. You shouldn't be getting lines on the screen.
Also there was some bugs with the touch drivers in the early stages. Have you updated to 4.1.2 or 4.2? Knowing your version would give better results.
Why did they "refuse" you a replacement? Is it damaged? Over the return limit?
I know this may have a moral stance, but I don't think anyone could tell a N7 apart from another N7. The serial number is on a plastic sticker that is easily removed. You could possibly purchase a new one, swap devices, and return the old one/new box. Or buy a new one and use it until Asus repairs your old one... then return it.
I've returned 2 [I fried one with a bad bootloader and swapped a 16 for a 32 (paying the difference obviously)]. They all just opened the box to make sure there were no obvious physical damage. The back cover isn't "meant" to come off, so they won't tear it down in the store.
If you want to physically kill one, download and flash a Samsung Galaxy Nexus bootloader. It won't even power on. No power + No Sticker = no way to tell.
The only reason I'm saying this is simply because store policies shouldn't be too strict on their exchanges for defective units. I've had equipment fail just after 30 days and you are left with junk. I understand 30 days is there for a reason and it is a good policy, but it should be a fine line. A day or two shouldn't matter.
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ya i'm on stock 4.2 rooted(sorry i forgot to state that)..
they wouldnt replace me a new one cuz they said that they're gonna have to repair it and bla bla bla..i mean come on, the whole touch screen panel is screwed and they want to try fixing it?! my warranty is not over yet, it has a 2 year warranty.
i dont think we can actually return the tablet within 14days here in Malaysia, we dont have this kind of policy(not sure).
what do u mean for me to physically kill one? u mean i should just killed it and return to the store for them to replace a new one?

My touch screen also has started flaking out as you describe from time to time. Took it back to the store but do you think it would do it then? No, it acted normal until I got home.
Going back there tomorrow to hope it plays up at the right time.
Sent from my Nexus 7 using Tapatalk 2

dr.m0x said:
My touch screen also has started flaking out as you describe from time to time. Took it back to the store but do you think it would do it then? No, it acted normal until I got home.
Going back there tomorrow to hope it plays up at the right time.
Sent from my Nexus 7 using Tapatalk 2
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i actually recorded the whole thing with my galaxy nexus so i'm gonna show them it..

Ninja move with the recording :good:
Fortunately I havent had these issues on my 32gb N7. One would think it would be under ASUS manufacturer warranty. I know its a last resort but if you have to then unroot and relock the boot loader and send it back to ASUS. I know the idea of not having your tablet for a while is crappy but if that's the only option...
Sent from my Nexus 7 using xda premium

TokenAntiAppleRant said:
Ninja move with the recording :good:
Fortunately I havent had these issues on my 32gb N7. One would think it would be under ASUS manufacturer warranty. I know its a last resort but if you have to then unroot and relock the boot loader and send it back to ASUS. I know the idea of not having your tablet for a while is crappy but if that's the only option...
Sent from my Nexus 7 using xda premium
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i think asus dont really mind rooting and unlocking the bootloader of the device..
anyways, i'm gonna go to asus service centre today and hopefully they'll replace my unit with a new one...lol

Idk if they do or not. That's just the general rule of thumb when sending a device back for repair/exchange. Mainly BC they can say the issue may have been caused as a result of you unlocking and rooting your N7. That's why Google threw in the disclaimer when a boot loader unlock is attempted.
Sent from my Nexus 7 using xda premium

Trade in a rooted xoom wifi tablet

Most of the trade in web sites including amazon do not accept rooted tablet. Any suggestions on trade in programs that will accept a rooted (very good condition) tablet. Other than selling it on ebay or elsewhere. I am looking to trade in for another android tablet (nexus 7).

sashykanth said:
Most of the trade in web sites including amazon do not accept rooted tablet. Any suggestions on trade in programs that will accept a rooted (very good condition) tablet. Other than selling it on ebay or elsewhere. I am looking to trade in for another android tablet (nexus 7).
Click to expand...
Click to collapse
Why don't you un-root it? With it being rooted, that would not increase the trade value of the tablet by much.

So I just unroot. I was under the impression once its rooted it pretty much loses the warranty forever so unrooting wont help. I will try unrooting and send it back to amazon (where I bought it from), and see what happens. Thanks.
Mjamocha said:
Why don't you un-root it? With it being rooted, that would not increase the trade value of the tablet by much.
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If you return it to stock and relock it they won't be able to tell the diff.

I had sent my xoom tablet to MaxBack and since I did not accept their re-quote they sent me back my xoom. When I powered it on, the colors including the Motorola Logo have a blue tint. And its very very prominent, not just light but a clearly distorted bluish tint.
Could they have damaged display of the device or is it some setting related, anyone know?

sashykanth said:
I had sent my xoom tablet to MaxBack and since I did not accept their re-quote they sent me back my xoom. When I powered it on, the colors including the Motorola Logo have a blue tint. And its very very prominent, not just light but a clearly distorted bluish tint.
Could they have damaged display of the device or is it some setting related, anyone know?
Click to expand...
Click to collapse
Could be damaged, or they sent you back a different xoom.

This is really crazy. Just wanted to trade in to get a nexus 7. I sent them a absolutely perfect tablet and I get back a totally damaged one.
Very poor first experience with online trade-in. Will have to see what answer they come back to me over the week,I sent them a note abt the issue.
Mjamocha said:
Could be damaged, or they sent you back a different xoom.
Click to expand...
Click to collapse

Its weird. Mine had CM10.1 nightlie from Apr 12 when I sent them and the one I got back had the same too. But now after receiving I locked back the xoom to factory settings thinking may be its display settings related. But it has blue all over it. Camera too, when I go into camera blue patches are all over the screen. It definetley seems like messy affair to deal with them now.
Mjamocha said:
Could be damaged, or they sent you back a different xoom.
Click to expand...
Click to collapse

sashykanth said:
Its weird. Mine had CM10.1 nightlie from Apr 12 when I sent them and the one I got back had the same too. But now after receiving I locked back the xoom to factory settings thinking may be its display settings related. But it has blue all over it. Camera too, when I go into camera blue patches are all over the screen. It definetley seems like messy affair to deal with them now.
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Click to collapse
Wow, that sucks. If that's the case then they totally damaged it. I hope you opted for the insurance. Let us know what happens.

There was no insurance option atleast not that I noticed. I will share when I hear back from them.
Mjamocha said:
Wow, that sucks. If that's the case then they totally damaged it. I hope you opted for the insurance. Let us know what happens.
Click to expand...
Click to collapse

sashykanth said:
There was no insurance option atleast not that I noticed. I will share when I hear back from them.
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Click to collapse
For giggles, reroot it flash an updated ROM. See if it makes a difference.

Things seem to getting only worse with this device. I saw this message and thought to try rooting it again. But only if I could turn the device on. The display wont even come up now. Couple of times it flickered with the display of home screen and thats it now even if I am hard booting nothing happens, display is just blank.
I'll keep trying and will try to root it again if it allows me to.
Mjamocha said:
For giggles, reroot it flash an updated ROM. See if it makes a difference.
Click to expand...
Click to collapse

Very unfair practice this company has. The supervisor from MaxBack called me and said that they did not have any other xoom in their inventory at that time and the device display issue must be because I rooted the device. I told him I have been using the device in rooted state for months now. He is not willing to accept its because of something they did. He said such issues are imminent when rooted and it could have happened on the day I mailed them the device so its not something that they can do anything about. And he says because the device was rooted they rated the device worth $46 but due to this issue now he is willing to increase it to $56. I just hung up the phone. Its totally unfair and ridiculous of them to so bluntly lie. The tablet was flawless before I sent them and now it wont even power on. And he says its because I rooted. Unbelievable, worst experience the very first time of dealing with MaxBack. Now all I can do is dump this in trash, they totally messed up the device.
I also asked him if they saw any issue when they received the tablet. He said they did not see any issue when they received the tablet. Still he says, we have seen such issues with rooted devices so your custom rom or rooting must have caused the issue not our testing of the device. It was pointless.
Mjamocha said:
Wow, that sucks. If that's the case then they totally damaged it. I hope you opted for the insurance. Let us know what happens.
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Click to collapse

Damn dude, that is ridiculous. That is some shady businesss. Can u charge it? Does the display *even though it's blank ... show with a back light?

Yes it does charge. It shows the white/green light in bottom when charging. And it does show backlight.
Mjamocha said:
Damn dude, that is ridiculous. That is some shady businesss. Can u charge it? Does the display *even though it's blank ... show with a back light?
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sashykanth said:
Yes it does charge. It shows the white/green light in bottom when charging. And it does show backlight.
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Any headway on getting your device to boot?

before receiving it back from MaxBack, I had already submitted a trade in at amazon assuming I will be able to unroot.
I did unroot after I got it back from maxback although the display was not good and eventually display went completely blank. But I did send it to amazon anyway. I am still waiting to hear from them. I think I may not get anything/much from amazon as I had opted for "no return". Will have to see, they are still processing my trade in.
Mjamocha said:
Any headway on getting your device to boot?
Click to expand...
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Oh ... good luck man.

lucky for me, Amazon identified the issue with device and evaluated condition as good and credited me with $153. happy ending
Mjamocha said:
Oh ... good luck man.
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sashykanth said:
lucky for me, Amazon identified the issue with device and evaluated condition as good and credited me with $153. happy ending
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Click to collapse
Well that's good, so what was the problem?
I see you are at 0 on the thanks meter.
I'll give you your first thanks!

4 exchanges in 1 day... all dead pixels, 1 dust under screen

I'm just gonna deal with it now. I guess I'm not gonna get a perfect one.

I would keep at it if I were you, I got a good one on my first try.

Lol, where do you find all these funky tablets? I haven't "really" closely examined my screen, but no issues. . It did irk me when my D2 started getting lots of dust under one corner of the screen, so I wouldn't go for a tab that had that prob new either.
Sent from my Nexus 7 using xda app-developers app

ava0425 said:
I'm just gonna deal with it now. I guess I'm not gonna get a perfect one.
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Just curious, what store did you buy this from? Wouldn't they say "NO" after a certain number of exchanges?

tom289 said:
Just curious, what store did you buy this from? Wouldn't they say "NO" after a certain number of exchanges?
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They should ... No one can be 4 times unlucky.
Sent from my One using Tapatalk 2

I've been there with other tablets... Open it up at the customer service desk before leaving the store. Fortunately, I got a good N7 on the first try.

tom289 said:
Just curious, what store did you buy this from? Wouldn't they say "NO" after a certain number of exchanges?
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Gamestop, and It was the manager.

kirdroid said:
They should ... No one can be 4 times unlucky.
Sent from my One using Tapatalk 2
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With the ****ty QC on Asus' part. Yeah. you can.

Isn't the display bonded to the glass now? I know I've had dust get under the screen of other phones/tablets in the past but that shouldn't be an issue with the new N7 unless it was there at the factory.

first post here...
.
got my 1st this morning, turned it on RIGHT away saw red pixel...
god damn i thought... here we go... went back to gamespot (Great customer support @ bellevue sq mall) and they exchanged it...
I used the second one all day but i just ran a dead pixel test and what do you know, I found a second one on this one too...
I think I'm going to wait until google gets their **** together, I am sick of wasting my time driving back and forth between stores and feeling like an ass infront of these people returning this device showing them the dead pixel...
/rant

I've gone through 3 nexus 7 tablets. best buy refunded me, so that's good. went to gamestop since none were at best buy. 2 defected ones (dead pixel...black dot in screen). so now i am waiting on the second batch of units from gamestop before exchanging again
so reading that you exchanged 4 times gives me hope! lol
---------- Post added at 11:33 PM ---------- Previous post was at 11:24 PM ----------
laxinchili said:
first post here...
.
got my 1st this morning, turned it on RIGHT away saw red pixel...
god damn i thought... here we go... went back to gamespot (Great customer support @ bellevue sq mall) and they exchanged it...
I used the second one all day but i just ran a dead pixel test and what do you know, I found a second one on this one too...
I think I'm going to wait until google gets their **** together, I am sick of wasting my time driving back and forth between stores and feeling like an ass infront of these people returning this device showing them the dead pixel...
/rant
Click to expand...
Click to collapse
I feel dumb just showing the problem to them. I wonder what they think of me...
But I just force myself to think that it isn't the store's fault, but Google. and not to care if they think I'm crazy

Yeah I was surprised when I got a good one on my first try, too.
Its hard to get a perfect screen on a high res display like this one. I hope you find a good display and share the awesomeness with us
Sent from my Nexus 7

AdamLechowicz said:
Yeah I was surprised when I got a good one on my first try, too.
Its hard to get a perfect screen on a high res display like this one. I hope you find a good display and share the awesomeness with us
Sent from my Nexus 7
Click to expand...
Click to collapse
going back to gamestop... 3rd trip now... lord help me...

Asus has terrible quality control.
I bought an expensive motherboard that they say is tested to be sure 100% working, and they even offer a 5 year warranty on. When I got it, one of the PCI ports was dead.
Sure is tested 100%

Got mine this AM at Best Buy. Told the guy at the pickup counter I wanted to take it out and turn it on first and why. He didn't mind. Mine's puuuurrrfect!

I just got back from exchanging my first 16gb. Had a big dust chunk under the glass up in the top left corner.
Felt silly explaining that I couldn't unsee it, and I really just didn't want it to get worse since it was obviously sealed badly. Best Buy swapped it out for me no problem, but did investigate before doing the exchange.
I also complained about the crackly speakers, but it looks like my new unit has pretty much the same symptom. I guess the audio engineer who posted here was right about the amp just dropping bits to control volume instead of actually applying analog gain. :/ Maybe there will be a software fix down the line. (My NS4G had an app with a ton of tweaks to the chip including changing audio pathways etc...)
Turns out my new unit has a hot pixel. It's just one though... I'll probably do a warranty exchange with Asus in a month after some new batches have been made. I don't want to keep gambling right now.

she ajuchst
I went to game stop at bellevue sq in WA for the second time.. great customer support once again
manager did come out and investigate... but I told him about all the issues it's been having and he understood...
it's not about telling them that once you see you can't unsee, etc... it's about telling them you are not settling for a defective unit
asus needs to figure it out...
edit: lol put catpcha in title by accident