Related
Just to apologize in advance to posting this thread.
I really need help on a choice im on the fence about since next week I will lose my 30 day return period.
Here it is 5 Nexus S's later and almost every unit had a different problem.
1st: soft resets at least 4 times a day.
2nd: wifi doesn't work
3rd: massive screen banding.
4th: back button did not respond to touch.
Now: screen coating is peeling.
I love Gingerbread! Its going to be really hard giving this away. I love the design and profile of this phone.
I've convinced myself that its ok for the weak wifi signal and a Gps that doesn't lock as good as other phones.
I'm torn between returning it or sending it in for repair.
I also have owned every Tmobile smartphone (MT4G, G2, Vibrant), I could exchange it for one of those.
Why lol does the best phone ive seen in a while have to be seriously half-assed.
Not because of the features but because of all those problems I put above.
I want something that works pretty solid and software mix but it looks the world is in capable of doing this.
Thanks And hope some one with patience can help me out.
Idk man I just picked up nexus s today from bestbuy, I had the vibrant and the problems you've had software/device related I have not seen on mine. Mine just OTA updated about 2 hrs ago to 2.3.1. I havent had it long enough to comment on peeling but ya.
Its solid device to me so far, But I understand what your saying after 5 NS later.
Yeah I really dont feel disappointed. Just sad. lol
I dont want to send it in because thats 2 weeks without it And I HATE Samsung especially their costumer support!
Well I know ur sad about it, But in order for stuff to be changed its gotta cost samsung money that all these phones r coming back. I mean its a shame, but maybe you still have a old android phone to hold ya over?
Nope lol I sold my nexus one....worst mistake of my life I guess Ill just do the return and hopefully my patience will pay off.
What sucks is that even after six months Samsung wont improve this phone as far as defects go. Look at the vibrant lol
If you have a good one with no problems hold on to it man because I wish my luck was good enough to have a good one.
On my third one here, will use vmy black tie for another eventually. Shop around. I went to different best buys. Some get bad batched. One had 10 all with the creased glass screen. Another had none. Some of these phones were made days before the launch so though its disappointing, I believe there are good ones. I have one now but the stupid platinum case already scratched my phone.
Sent from my Nexus S using XDA App
Like the poster above me, I would try to exchange at a completely different Best Buy. Bad batches are called so for a reason--the entire batch may be faulty.
I picked up my Nexus S at 8:00AM Launch Day and haven't had a single issue with it at all. I had to go through three MT4Gs before I returned it completely, and three G2s before I was satisfied with the last one(it still had issues, but at that point, I was tired of dealing with it). And on the screen coating thing: I don't know what coating people are talking about and if there is such a coating, then I think alot of folks are expecting too much out of it. Review/unboxing videos and my own device had fingerprints showing up the second people started using it. Do folks honestly expect touchscreen phones not to show fingerprints/smudges ever? That's unrealistic, imo.
And it's only under direct light(i.e. a directional lamp pointed right at it) that I see them at all. In day to day use, it's not an issue for me.
story like this, makes me feel a really really lucky guy, since i ordered mine by mail.
it'd have been a nightmare if it had any of those defects
I appreciate all the insight so far.....
If i do go back to an old one it would probably be the G2
but Im thinking of getting another one and fit it with a screen protector right away to stop this peeling garbage.
AllGamer said:
story like this, makes me feel a really really lucky guy, since i ordered mine by mail.
it'd have been a nightmare if it had any of those defects
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hahaha
you reminded me of my friend who bought an iphone 4 the other day and he is like you " and me " he found a dead black pixel in the middle of the screen. the poor bastard couldnt sleep the night. stairing at it all the time. he knew he can go to apple store in the morning the next day. but still he couldnt sleep about it.
when he told me, i was crying laughing at him.
Im just going to call it quits with samsung lol They should just stick to TVs
I got a Led 40 inch and no problems!!
Im never going to get a samsung phone again and im going to make sure I book mark this sucker so if I do feel tempted Ill look back at my self hahahah
Oh and ll_l_x_l_ll, man i did have that problem with the vibrant and I lost some sleep on that man for real lol
Mine had a lot of these same issues the OP pointed out. I returned it, but not because of said issues lol.. I needed some extra cash for Sandy Bridge!
ericc191 said:
Mine had a lot of these same issues the OP pointed out. I returned it, but not because of said issues lol.. I needed some extra cash for Sandy Bridge!
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Nice investment lol
ericc191 said:
Mine had a lot of these same issues the OP pointed out. I returned it, but not because of said issues lol.. I needed some extra cash for Sandy Bridge!
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i just wana go OT for 1 post if the OP doesnt mind.
since you are in the know about Sandy Bridge. can you please tell me why for example should i upgrade from I7 ?
i mean, whats the real difference here ?
please keep in mind that most of my gaming on ps3 or 360. i dont play pc games much if any " the only games i played are crysis 1 and warheads"
azzeh3 said:
Nope lol I sold my nexus one....worst mistake of my life I guess Ill just do the return and hopefully my patience will pay off.
What sucks is that even after six months Samsung wont improve this phone as far as defects go. Look at the vibrant lol
If you have a good one with no problems hold on to it man because I wish my luck was good enough to have a good one.
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You just had a run of bad luck. It sucks but it happens to all of us at one point or another. Just keep trying and you will get a good one. It will be totally worth it
tommyz2kool said:
You just had a run of bad luck. It sucks but it happens to all of us at one point or another. Just keep trying and you will get a good one. It will be totally worth it
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I should but its my 5th!!!! what kind of luck is that?
Sounds staged, like im forced to get bad ones lol
azzeh3 said:
I should but its my 5th!!!! what kind of luck is that?
Sounds staged, like im forced to get bad ones lol
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Have you tried returning your phone at another best buy? (if you can) as others have said, if your local store has a bad batch and sales are low you may keep getting units from the same batch.
Depending on the staff, you could also ask about the number of returns that store has had recently.
Seems a shame after 5 phones not to try once more in the hope you get a good one!
Highland3r said:
Have you tried returning your phone at another best buy? (if you can) as others have said, if your local store has a bad batch and sales are low you may keep getting units from the same batch.
Depending on the staff, you could also ask about the number of returns that store has had recently.
Seems a shame after 5 phones not to try once more in the hope you get a good one!
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I think ill return it and order it online instead maybe that will change my luck
Sent from my Nexus S using XDA App
azzeh3 said:
I think ill return it and order it online instead maybe that will change my luck
Sent from my Nexus S using XDA App
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This doesn't sound like a bad idea whatsoever. Seriously... I'm on my 4th SNS. I just love it too much to give up. I did two swaps at one best buy, fully returned it and drove to another one. This one seems solid now, and I have a month if I change my mind, but if that's the case, I'll return it and go online. Sounds like you guys have been having luck, no?
If you look for defects you're going to find them.
Sent from my Nexus S using XDA App
Seriously...I just can't believe my luck.....been using the replacement Note since Friday after receiving it on Thursday from handtec....
GUESS WHAT???....I have found another TWO black DEAD PIXELS!!!!
I found it when I was browsing through XDA....although they are not very visible....but I can still see them when I look closer to the screen, and they really BUG me....!!
Man...it's either that handtec sells inferior quality Notes or Samsung has done a really bad job with screen quality control...At the end of the day...I am really sick and tired of receiving, returning and receiving and now have to returning it again!!!!
Anyone got any advice what I should do now??? Should I return it again or just bear with it or just give up the Note totally?? I mean, it's quite expensive to send it back again and will probably take another 2 weeks for me to get the replacement.
Take a look at the photos..
cheers!
This phone really does have bad quality... I'm on my third galaxy note now and it too has screen problems like the others had (dead pixels, burn-in effect, banding etc), not only does it have a defective screen but the gyroscope isn't working! I've never had such a bad experience with any other phone in the past, I've come to the conclusion that this phone.. just.. sucks. Oh yeah, I bought an Galaxy S2 for my gf and it too had these problems with the screen. Maybe it's not only Galaxy Note that sucks, but the company Samsung. I've never EVER had problems like these with Sony Ericsson or Apple.
SrAdama said:
This phone really does have bad quality... I'm on my third galaxy note now and it too has screen problems like the others had (dead pixels, burn-in effect, banding etc), not only does it have a defective screen but the gyroscope isn't working! I've never had such a bad experience with any other phone in the past, I've come to the conclusion that this phone.. just.. sucks. Oh yeah, I bought an Galaxy S2 for my gf and it too had these problems with the screen. Maybe it's not only Galaxy Note that sucks, but the company Samsung. I've never EVER had problems like these with Sony Ericsson or Apple.
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so.....your third one has screen problems too? Is it bad? You have giving up returning it?
Hopefully I will be third time lucky too...
I have never had a problem with Samsung before...but I can't really believe that I can get 2 problem phones in the row....I really believe that maybe Samsung has roll this phone out too quickly and not paying enough attentions on quality...
If you don't mind me asking...who did you buy your phones from and what version are they?
My first one is a Polish and this second one is a German...Both EU versions
Yes, it's really bad. I mean, I could live with the screen issues as the third one wasn't that bad as the first two (not yet hopefully) but the fact that the gyroscope isn't working makes this phone useless, won't be able to use games like labyrinth and won't be able to auto-rotate the screen...
If I remember correctly all of my phones were made in Korea, all of them imported from Germany.
I don't know what caused this but if you just google around for amoled screen issues you will see that this is pretty widespread, with the galaxy S2 too.
Try to get them unstuck before you return it. There are apps for that, you may get lucky and save yourself the pain in the arse.
pjm77 said:
Try to get them unstuck before you return it. There are apps for that, you may get lucky and save yourself the pain in the arse.
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Dead and stuck pixels are not the same...
pjm77 said:
Try to get them unstuck before you return it. There are apps for that, you may get lucky and save yourself the pain in the arse.
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With my first one...There were 3 green pixels with a line running through them.
With this one...there are 2 small BLACK ones....(i'm pretty sure they are DEAD instead of STUCK)
anyways...what apps do you recommend and how well do they work? I mean, i have tried "JScreenFix" and it didn't work for my first and this one....
SrAdama said:
Yes, it's really bad. I mean, I could live with the screen issues as the third one wasn't that bad as the first two (not yet hopefully) but the fact that the gyroscope isn't working makes this phone useless, won't be able to use games like labyrinth and won't be able to auto-rotate the screen...
If I remember correctly all of my phones were made in Korea, all of them imported from Germany.
I don't know what caused this but if you just google around for amoled screen issues you will see that this is pretty widespread, with the galaxy S2 too.
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so how many dead pixels do you have on this third one? are they big or small?
even though mine are not obvious...but i'm just not happy the fact that I have paid over 700 bucks for something that is defected...that makes me real mad
you know.. when they asked you if they can open it to check if everything is alright, what they really meant was can they send you one that someone else returned which happens to be open already
bamboo12 said:
you know.. when they asked you if they can open it to check if everything is alright, what they really meant was can they send you one that someone else returned which happens to be open already
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This is exactly what happens. They aren't taking a loss on these they just sell them again to some unsuspecting schmoe.
DMax99 said:
so how many dead pixels do you have on this third one? are they big or small?
even though mine are not obvious...but i'm just not happy the fact that I have paid over 700 bucks for something that is defected...that makes me real mad
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I only had dead pixels on the first one, there was also some dust moving around behind the screen.
bamboo12 said:
you know.. when they asked you if they can open it to check if everything is alright, what they really meant was can they send you one that someone else returned which happens to be open already
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you guys really think so? I mean can they really be that dishonest?
Because when i got the replacement, only the ticker on one side of the box has been opened, the sticker on the other side hasn't been touched.
Don't have the dead/stuck pixels problems, but I think I regretted getting the GNote...well for some other reasons.
titus1 said:
Don't have the dead/stuck pixels problems, but I think I regretted getting the GNote...well for some other reasons.
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What reasons Titus? Strange that there is a sudden negative wave going on aboute the Note. Bad omen.....
I bought 2 Notes at Clove and UnlockedMobile. No problems at all.
anonymous572 said:
I bought 2 Notes at Clove and UnlockedMobile. No problems at all.
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Honestly, I dont see comments like this would help the OP in anyway possible.
@OP
Maybe you can talk with them and have the shipping waived, its a DoA product after all.
btentusscher said:
What reasons Titus? Strange that there is a sudden negative wave going on aboute the Note. Bad omen.....
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Don't read too much into it... negativity tends to clump together, just like positivity does...
anonymous572 said:
I bought 2 Notes at Clove and UnlockedMobile. No problems at all.
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What is the month of manufacture of ur phones?
Sent from my GT-I5801 using XDA App
ankydu said:
What is the month of manufacture of ur phones
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Yes, is there any pattern to the good & bad batches? Perhaps also serial numbers (remove a few digits for privacy).
EarlZ said:
Honestly, I dont see comments like this would help the OP in anyway possible.
@OP
Maybe you can talk with them and have the shipping waived, its a DoA product after all.
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Trust me...I really really want to be one of yous (a happy GNote owner)....but it is really out of my control.....especially when I can't check the phone myself since handtec is in UK....that's why i got them to check it for me before they sent the phone....Plus...I would really not care to return it again....IF I don't have to pay another $70 bucks to send it back and WAIT another 2 weeks to get the replacement back.....
All in all....I have only used the phone total of 2 days...and waited about 3 weeks for the 2 phones to arrive to me.....
hope you guys can really see where I am coming from....
An YES....I will try and ask handtec to see if they can pay for the postage this time + send the replacement to me first so I can check to see myself if there's anything wrong with it before I sent the bad one back...because I am SICK of not be able to use my new phone properly.....(thanks for the advice )
After my last post about needing to run to stock to get my phone fixed, sprint took their time to send me a replacement, might I add my mother has an evo 3D and 2 days before mine broke her's did the same. I got a replacement yesterday finally after being told it was sent more than a week ago (I live in florida so that's illogical)
My replacement is now having the same exact issues of flickering, half touch screen not working and random dead spots on the digitizer for the half that does work.
I am simply done with HTC, I was told that due to the issues I had with them hanging up on me, dropping me after saying I was on hold and having my replacement take 2 weeks to get to me after being told it was shipped on the day I went in only for it to have been shipped few days ago from me receiving it, I may be either switching from sprint. He did put a flag and ticket up for me on my issues though, he seemed to be the only tech that cared. He said I should now be able to get a new phone entirely, so I may just switch to the samsung epic, it's old but It's better than this ****.
Sorry but I needed to vent about this crap, thought some of you might have gone through the same, I am just starting college again and this was not the time to be dealing with this crap.
That sucks, I've never had any issues with HTC myself. Had a HTC G1 before this and it's still working even with a half cracked screen. Every phone is going to have some defective ones made. I've known a lot of people with Samsung that also get defective phones. Sorry you had a bad experience though.
____________________
Hitting the thanks button is soo much easier then typing thanks!
gigermunit said:
so I may just switch to the samsung epic, it's old but It's better than this ****.
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Ugh, don't get the Epic... If you push hard enough you should be able to get the NS4G, i know at least 3 people that got the Nexus as a replacement. Plus its a solid device.
Sent from my PG06100 using Tapatalk
My cousin and friend have the epic and I really liked it, they didn't have any issues with it since the gb update, but if I do get the NS4G I will take it, just don't like not having a keyboard even though I barely used it on my shift. The possibility of me getting another shift is high also but I am going to complain til I get a new phone, 3 phones with same issues is bull.
It's not a problem with the shift that I've seen very frequently. I've gone through 4 shifts. I say you should give the Shift another chance. It's the best phone Sprint has short of a nexus prime and if you're like me, you don't want a nexus prime because there's no keyboard.
edit/note: Make sure you try and get a Sprint store rep to send you a REPLACEMENT rather than going through asurion. Make sure you express your extreme dissatisfaction, time lost, and the fact that you are considering cancelling your account. This is the biggest thing that is hurting Sprint right now, customer retention, so I'm pretty sure that would help. If it doesn't go to another Sprint store, call Sprint customer service, ask for a supervisor, and express your extreme dissatisfaction with the service you received at that store.
That is what I plan to do, guy on the phone said I can ask for a replacement fine due to all the flags on my account from the last week.
gigermunit said:
That is what I plan to do, guy on the phone said I can ask for a replacement fine due to all the flags on my account from the last week.
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Click to collapse
Cool. From what I've heard getting a replacement phone is almost as good as getting a brand new phone.
If you have issues with the 2nd phone and you have asurion take both phones in to the Sprint store and they can swap bad parts for good parts. Just call Sprint customer service ahead of time and tell them to schedule an appointment for you.
I already sent in my original and I got this replacement here and more parts of my digitizer are slowly not working, I have just enough response to answer calls.
gigermunit said:
I already sent in my original and I got this replacement here and more parts of my digitizer are slowly not working, I have just enough response to answer calls.
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Get 1 more replacement. Trust me I had to go through 3 to get a good shift. Also make sure you hack it up and see how far you can overclock it. If you can get past 1.6ghz you've got a good cut of the wafer CPU.
Both my original and this replacement could do 2.0ghz and be just fine, it's the screen that kept giving out, my flex ribbon in my first broke while I took a nap then this phone's digitizer took a dive right after activating it, then it worked fine, put a screen protector on it. To which it stopped working, then wouldn't work without the protector on now wont work at all.
gigermunit said:
Both my original and this replacement could do 2.0ghz and be just fine, it's the screen that kept giving out, my flex ribbon in my first broke while I took a nap then this phone's digitizer took a dive right after activating it, then it worked fine, put a screen protector on it. To which it stopped working, then wouldn't work without the protector on now wont work at all.
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Yeah I found a place here that will put the screen protector on perfectly here, you should be able to find one in the mall once you get a good working Shift.
I really don't want those kids touching my phone....
lol, Ive been thinking about bricking my phone to try and get a nexus s 4g
jesuscash said:
lol, Ive been thinking about bricking my phone to try and get a nexus s 4g
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Thought the same but I love our small community. I can only hope my next phone has yet another small community so that I get to know everyone like I do here
Sent from my PG06100 using Xparent Blue Tapatalk
YoungCorruptionV2.0 said:
Thought the same but I love our small community. I can only hope my next phone has yet another small community so that I get to know everyone like I do here
Sent from my PG06100 using Xparent Blue Tapatalk
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The more i think about it the more i dont really care.
Honestly, i dont do much with my phone because im stingy with my battery life and ram lol
I honestly dont know why i want a more powerful phone, so I'm just gonna give my shift a good use until its time to upgrade or use my insurance.
If i get offered a nexus though, im taking it.
Not willing to ditch this guy yet, I didnt think I was gonna need/like the slideout keyboard, but now I love it lol
VICODAN said:
It's not a problem with the shift that I've seen very frequently. I've gone through 4 shifts. I say you should give the Shift another chance. It's the best phone Sprint has short of a nexus prime and if you're like me, you don't want a nexus prime because there's no keyboard.
edit/note: Make sure you try and get a Sprint store rep to send you a REPLACEMENT rather than going through asurion. Make sure you express your extreme dissatisfaction, time lost, and the fact that you are considering cancelling your account. This is the biggest thing that is hurting Sprint right now, customer retention, so I'm pretty sure that would help. If it doesn't go to another Sprint store, call Sprint customer service, ask for a supervisor, and express your extreme dissatisfaction with the service you received at that store.
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Click to collapse
The Shift is obviously not the best phone Sprint has. Don't be a schmuck, get the Nexus.
*if you didn't wipe /system and /boot it is NOT A FULL WIPE*
jesusice said:
The Shift is obviously not the best phone Sprint has. Don't be a schmuck, get the Nexus.
*if you didn't wipe /system and /boot it is NOT A FULL WIPE*
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Click to collapse
What is sprint's best phone - e4gt?
Sent from my PG06100 using xda premium
sdk234 said:
What is sprint's best phone - e4gt?
Sent from my PG06100 using xda premium
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Click to collapse
Maybe... maybe straight hardware wise... but if you're looking for a phone with a good amount of development I think you'll be disappointed with it. Same goes for the E3D and the Design. If I were getting a new phone I'd wait until the Galaxy Nexus is released. There may be phones with better hardware but hardware is kinda like benchmarks - good for comparing your e-penis but doesn't necessarily determine how the actual user experience is. The pure Nexus experience really is nice and the Galaxy Nexus will have a lot of great development for a long time to come. Personally I'm really pleased with my Nexus S and don't think I'll grow tired of it before my next upgrade in 10 months.
*if you didn't wipe /system and /boot it is NOT A FULL WIPE*
jesusice said:
Maybe... maybe straight hardware wise... but if you're looking for a phone with a good amount of development I think you'll be disappointed with it. Same goes for the E3D and the Design. If I were getting a new phone I'd wait until the Galaxy Nexus is released. There may be phones with better hardware but hardware is kinda like benchmarks - good for comparing your e-penis but doesn't necessarily determine how the actual user experience is. The pure Nexus experience really is nice and the Galaxy Nexus will have a lot of great development for a long time to come. Personally I'm really pleased with my Nexus S and don't think I'll grow tired of it before my next upgrade in 10 months.
*if you didn't wipe /system and /boot it is NOT A FULL WIPE*
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Click to collapse
Can't find it right now, but I'm pretty sure I saw a comparison (maybe phonedog?) of the Galaxy Nexus vs e4gt and nexus was REALLY laggy going from portrait to landscape compared to e4gt. Of course it was stock vs. stock . . .
Seems to me that development for the shift is great. Seems like e4gt is a really popular phone, hmmm .. . - is development worse because of something intrinsic to the phone?
I have owned my Shift since the day it came out. My friend has one and so does my brother. All working, no problems what's so ever. I love this little guy and I'm sorry you were having bad luck with faulty hardware.
My dad has a Samsung Epic no problems I guess.
I really want ICS but like the physical keyboard to get the Nexus.
Oh and sorry to all the princesses on here who cant even wait for a person to sleep through the night before bring out the lynch mob and pitch forks.
Next time I will PM each one of you individually so you will get minute by minute updates of my life.
ANYWAY
Is this have any value for me to keep in parts.
It powers on but the LED screen does not come up, about all that seems usefull to me is the back and battery. Is there anything else worth saving?
No insurance on the phone? I was going to say get a replacement screen on ebay but I just checked the prices and my god its not worth it.
Would probably be worth keeping it. Parts prices will fall in the next few months and could replace the screen pretty cheaply if you hold on to it.
Why did you not ask this question in the other thread you started?
I'll buy it off of you. pm me
You could use the HDMI out and use it as a Linux PC.
*shruggs*
holy crap what did you do to it
Jfree3000 said:
No insurance on the phone? I was going to say get a replacement screen on ebay but I just checked the prices and my god its not worth it.
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Vdubtx said:
Would probably be worth keeping it. Parts prices will fall in the next few months and could replace the screen pretty cheaply if you hold on to it.
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Click to collapse
I need the actual LED display also, not just the glass.
I do have insurance, but at the time it was still on the road so I claimed it lost, it was still there when I came back home so I picked it up.
dhmgejs said:
holy crap what did you do to it
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Forgot it on top of the car and did a little driving, got ran over when it fell off
jcbofkc said:
Why did you not ask this question in the other thread you started?
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It go over ran by ignorant people so it got shut down
mikeschevelle said:
It go over ran by ignorant people so it got shut down
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Fair enough. I did not notice it was locked. Good luck!
save it for a rainy day. spare battery or whatever isnt damaged. i dont see the need to start a thread to help make a decision about something that does not help anyone else on XDA.
If anything we now know, not to leave our expensive device on a car and drive away. Thank you for the insight.
mikeschevelle said:
It go over ran by ignorant people so it got shut down
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people are mad.. because..
you only post a broken galaxy s3 pic + "booo" word.
just boooo word.
it just like you somehow
make a statement that galaxy s3 is a bad and so fragile device.
which is not,
it got ran by a truck,
of course it's broke.
anyway..
just wait for the parts price down,
it's still rare and pricy for now.
Sent from Tapatalk v2.2 for Android
mikeschevelle said:
Oh and sorry to all the princesses on here who cant even wait for a person to sleep through the night before bring out the lynch mob and pitch forks.
Next time I will PM each one of you individually so you will get minute by minute updates of my life.
ANYWAY
Is this have any value for me to keep in parts.
It powers on but the LED screen does not come up, about all that seems usefull to me is the back and battery. Is there anything else worth saving?
Click to expand...
Click to collapse
300$ AU + a do it yourself video: http://youtu.be/_70-W9JjVjg
mikeschevelle said:
Oh and sorry to all the princesses on here who cant even wait for a person to sleep through the night before bring out the lynch mob and pitch forks.
Next time I will PM each one of you individually so you will get minute by minute updates of my life.
ANYWAY
Is this have any value for me to keep in parts.
It powers on but the LED screen does not come up, about all that seems usefull to me is the back and battery. Is there anything else worth saving?
Click to expand...
Click to collapse
Didn't you say you had insurance and were getting it replaced?
Don't you have to send it back?
marhensa said:
people are mad.. because..
you only post a broken galaxy s3 pic + "booo" word.
just boooo word.
it just like you somehow
make a statement that galaxy s3 is a bad and so fragile device.
which is not,
it got ran by a truck,
of course it's broke.
anyway..
just wait for the parts price down,
it's still rare and pricy for now.
Sent from Tapatalk v2.2 for Android
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I get that, but I posted late at night and got up the next morning to a lynch mob, its not like I abandoned the thread. I would have never thought anyone would intentionally damage such an expensive thread so it was rather pathetic to see that was the direction of the thread before I had a chance to respond.
Kreeker said:
Didn't you say you had insurance and were getting it replaced?
Don't you have to send it back?
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I claimed it as lost, It fell off on a very busy road and I wasnt to keen on trying to stop traffic to get it. On the way home it had worked its way closer to the side of the road and traffic was a lot lighter so I decided to venture out (mainly just to see if my SD made it). I had already made the claim though as lost, since I didnt plan on trying to retrieve the phone.
mikeschevelle said:
I get that, but I posted late at night and got up the next morning to a lynch mob, its not like I abandoned the thread. I would have never thought anyone would intentionally damage such an expensive thread so it was rather pathetic to see that was the direction of the thread before I had a chance to respond.
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i feel you man. people bandwagon and gang up way too easily.
It's sad really
Sent from my SGH-T999 using xda app-developers app
Phone was sitting turned off on my night stand and this is what I come home to.
Ouch! Looks like the battery swelled a bit!
perfoliate said:
Ouch! Looks like the battery swelled a bit!
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Getting the run around from Motorola, they say its physical damage which voids the warranty and they are not sure they will replace it. This is a replacement for my original which was defective but the warranty should have transferred to this one. They say they will get back to me in 24 hours after someone higher up looks at the pics I sent in. I don't use it any more as I bought an iPhone 6 and went to the dark side but they still need to replace it.
kzoodroid said:
Getting the run around from Motorola, they say its physical damage which voids the warranty and they are not sure they will replace it. [...]
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I'd say from the pics it seems obvious the damage came from the inside, where user damage most often comes from the outside.
marco_ said:
I'd say from the pics it seems obvious the damage came from the inside, where user damage most often comes from the outside.
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Users can cause damage on the inside. This is a Developer Edition, so it could be unlocked, rooted, overclocked, etc. Just saying...
fury683 said:
Users can cause damage on the inside. This is a Developer Edition, so it could be unlocked, rooted, overclocked, etc. Just saying...
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Since it is a Developer Edition unlocking the boootloader is covered in the warranty (hence the higher price).
Overclocking a device should never make the battery cook/explode. My guess is the damage was not inflicted bij an exploding X8 SOC.
kzoodroid said:
Phone was sitting turned off on my night stand and this is what I come home to.
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Was it charging?
The only thing that would have caused that is a failed battery. It appears to have puffed up to extreme levels.
Better then bursting into flames at least...
I'm glad at least it didn't caught on fire and burn down your house.
Drew66 said:
Was it charging?
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No it was turned off for a week and sitting on a table.
fury683 said:
Users can cause damage on the inside. This is a Developer Edition, so it could be unlocked, rooted, overclocked, etc. Just saying...
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It's fully stock except for the unlocked bootloader and as have stated previously it was turned off and disconnected from the charger just sitting on a table.
marco_ said:
Since it is a Developer Edition unlocking the boootloader is covered in the warranty (hence the higher price).
Overclocking a device should never make the battery cook/explode. My guess is the damage was not inflicted bij an exploding X8 SOC.
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The issues tech support were having last night are: 1). this is a replacement phone for my original which had cell radio issues and they weren't sure the original 1 year warranty transferred over to this one 2). physical damage voids the warranty as they assume it's caused by the user dropping it 3.) they've never heard of a battery exploding when the phone was turned off and not charging. Having the phone in hand its obviously it's from an exploded battery I offered to send it in to them so they can verify this. I was told I would hear back in 24 hours as to if they will cover it under warranty once someone higher up looked at the pics I sent in.
Kinda worried about mine doing the same. I have a dev edition as well and over time the phone's back has developed a few bulges and feels uneven to the touch. Hopefully it doesn't actually explode though. I'm not too interested in changing phones again.
Been almost 48 hours since I contacted customer support and still no word back on if they are going to cover it under warranty. If I get a replacement I'm going to sell it as I got the new iPhone 6 and am happy with it and I still have a Nexus 4 to play around with.
Hey maybe you could do us current x owners a solid and donate it to someone on the PA legacy team so we could get official PA builds. Pretty please
fakieskr8333 said:
Hey maybe you could do us current x owners a solid and donate it to someone on the PA legacy team so we could get official PA builds. Pretty please
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He'll need to send the phone in. They don't take your word it's broke and just send you a new device. ?
KJ said:
He'll need to send the phone in. They don't take your word it's broke and just send you a new device. ?
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Yea I meant send them the new phone since he won't be using it lol.
fakieskr8333 said:
Yea I meant send them the new phone since he won't be using it lol.
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Ah! I somehow doubt that's happening. ?
KJ said:
Ah! I somehow doubt that's happening. ?
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I didn't have high hopes but I thought it was worth a shot lol. Hopefully he can get it straightened out soon. It's a good thing he has another phone to use, I'd be pissed if I was phoneless this long.
Three days later and still no answer back so I contacted them again and this time got it moved to repairs escalation reports who are closed on weekends. Tech support guys on chat keep saying well that's physical damage and voids the warranty and you have to pay for repairs. The one I talked to today actually said batteries are only covered if it explodes on first few charges. WTF? Three days ago I offered to send the phone to them to verify its an exploded battery but they said no the pictures were enough. If I had bought this through a carrier I would've had a new phone by now, Verizon always replaced my defective phones on the first call no questions asked.