When I boot the phone, whats supposed to be black is dark red and while its booting it shows white lines in various parts of the screen. Then it boots and it looks like crap and most every time, then shortly after I cant see anything because half the screen is polluted with the colored lines going on the screen. mostly white and blue.
Basically the phone is unusable. some other things are that the screen wont turn on when its plugged in to charge and the capacitive buttons don't work.
ANY help is appreciated. except for dumb ideas like the sprint chat "i reset service for your phone" so yeah.. thank you.
I could take a video?
this sunk to the bottom in a hurry, probably shouldn't bump it 4 minutes since I posted but....
pics/video. make it interesting. keep it tight on the junk. none of that artsy stuff.
Fine ill get a video, its amazing that it actaully worked to browse forums a little. theres a blue tint to thingsa and some pictures/icons are not clear, i need to bring this mofor to the sprint store. but im on dk28 and odin wont work...
edit: charging aa's for camera
edit2: sometimes theres no boot animation
From My Samsung Epic Using TapaTalk.
video being uploaded - no lines though maybe its fixing itself.
if you can see the clock digits it looks like it got scaled to like 8bit or something. pictures look like junk too.
**** i forgot plugging it in. thats a mojor thing.
Get a new phone. It should still be on warranty.
Sent from my SPH-D700 using Tapatalk
http://www.youtube.com/watch?v=m2xzEy-EK8s
http://www.youtube.com/watch?v=vvosH8UZrWw
Top Nurse said:
Get a new phone. It should still be on warranty.
Sent from my SPH-D700 using Tapatalk
Click to expand...
Click to collapse
Ditto.
Odin it back to stock and warranty it to Samsung. Hardware is obviously defective. At the very least you can make sure it's not some obscure software glitch.
If you can't wait that long without a phone, Sprint will replace it for $35 if you don't have insurance.
Top Nurse said:
Get a new phone. It should still be on warranty.
Sent from my SPH-D700 using Tapatalk
Click to expand...
Click to collapse
under warranty from who, its been ~53 days
jnadke said:
Ditto.
Odin it back to stock and warranty it to Samsung. Hardware is obviously defective. At the very least you can make sure it's not some obscure software glitch.
If you can't wait that long without a phone, Sprint will replace it for $35 if you don't have insurance.
Click to expand...
Click to collapse
how would i go about getting it warrantied by samsung? I cant get to stock...
Why can't you get back to stock?
when its plugged into something I cant turn the screen on, I got it into download mode macically once but the screen still wasnt on, odin detected it so i tried to flash it but it stopped at factoryfs.
Awesome! 400$ paper weight for the office!
Kitteh298 said:
when its plugged into something I cant turn the screen on, I got it into download mode macically once but the screen still wasnt on, odin detected it so i tried to flash it but it stopped at factoryfs.
Click to expand...
Click to collapse
You could still possibly try the $35 Sprint option. Sometimes they don't know any better..... it's up to them to decide to reject it.
so how do i do the $35 option, just go in there and say "uhh can i get a replacement for $35" and show them the issues?
also the thing is, im broke.
Kitteh298 said:
so how do i do the $35 option, just go in there and say "uhh can i get a replacement for $35" and show them the issues?
also the thing is, im broke.
Click to expand...
Click to collapse
Ask them to repair it.
http://shop.sprint.com/en/services/service_repair/in_store_service.shtml
Otherwise try your hardest to Odin it so you can warranty it. Possibly use the Samsung EB13 upgrade tool (which is essentially Odin).
Make sure you have drivers installed properly?
White red and blue? That's one patriotic phone though have there lol
Sent from my SGH-T959 using XDA App
jnadke said:
Ask them to repair it.
http://shop.sprint.com/en/services/service_repair/in_store_service.shtml
Otherwise try your hardest to Odin it so you can warranty it. Possibly use the Samsung EB13 upgrade tool (which is essentially Odin).
Make sure you have drivers installed properly?
Click to expand...
Click to collapse
Also, I'm assuming you had rooted it (which shouldn't cause problems but Samsung won't like it).
If that's not the case, then disregard what I said and just go ahead and file the warranty claim.....
ahh cool, yah its a very patriotic phone i guess :3.
thanks for the link jnadke, ill be going to sprint tomorrow, but im broke, so thats a problem.
paypal me some money lol. no, really.
StickyPaws said:
White red and blue? That's one patriotic phone though have there lol
Sent from my SGH-T959 using XDA App
Click to expand...
Click to collapse
Lololololol! At least he dont have to buy a american flag if he needs too. Just whip out tge epic. Awesome!
Kitteh298 said:
ahh cool, yah its a very patriotic phone i guess :3.
thanks for the link jnadke, ill be going to sprint tomorrow, but im broke, so thats a problem.
Click to expand...
Click to collapse
Did it happen after you went to EB13 FroYo?
Perhaps mention so, if it's true. They may have an exception for FroYo-bricked phones.
However, don't say anything that's not true foremost. Generally the less information, the better when it comes to these matters..... just tell them the hardware is defective, show them what's wrong (flickering) and ask them to fix it and leave it at that.
Related
i tried flashing eb13 odin to my phone it hung up so i turned off my phone now i can't get it to turn on, pulled battery over and over plugged phone in no light no nothing tried download mode 3 finger salute. phone is not responding to anything. help i sure hope i didnt completely fry it
sweepingzero said:
i tried flashing eb13 odin to my phone it hung up so i turned off my phone now i can't get it to turn on, pulled battery over and over plugged phone in no light no nothing tried download mode 3 finger salute. phone is not responding to anything. help i sure hope i didnt completely fry it
Click to expand...
Click to collapse
I heard stopping Odin in it's process causes the phone to Brick. Maybe I'm wrong, but I think this is the case here.
Overstew said:
I heard stopping Odin in it's process causes the phone to Brick. Maybe I'm wrong, but I think this is the case here.
Click to expand...
Click to collapse
i've had to do it before because odin wasnt doing anything it sat at the same place for half hour. !#@*%
sweepingzero said:
i've had to do it before because odin wasnt doing anything it sat at the same place for half hour. !#@*%
Click to expand...
Click to collapse
You sure you had PDA selected? Another user bricked his phone because he flashed his Epic through Odin and didn't check PDA so his phone was wiped of EVERYTHING. lol
Overstew said:
You sure you had PDA selected? Another user bricked his phone because he flashed his Epic through Odin and didn't check PDA so his phone was wiped of EVERYTHING. lol
Click to expand...
Click to collapse
yeah i was having problems with eb13 none of them would work it would just hang up. so theres nothing i can do is there
try download mode?
if not, sounds like you got a nice brick there. bring it to sprint store and say, "it jUSt wont turn on one day!!"
Kitteh298 said:
try download mode?
if not, sounds like you got a nice brick there. bring it to sprint store and say, "it jUSt wont turn on one day!!"
Click to expand...
Click to collapse
Or he could say a software update made his phone break. (Which is the truth, really). LOL
Kitteh298 said:
try download mode?
if not, sounds like you got a nice brick there. bring it to sprint store and say, "it jUSt wont turn on one day!!"
Click to expand...
Click to collapse
tried download mode literally not a damn thing will sprint even do anything?
sweepingzero said:
tried download mode literally not a damn thing will sprint even do anything?
Click to expand...
Click to collapse
Nah, just say that you tried to update your phone because there was a software update and they'll exchange it for you.
Overstew said:
Nah, just say that you tried to update your phone because there was a software update and they'll exchange it for you.
Click to expand...
Click to collapse
i hope its that easy. good thing i live nowhere near a sprint store got att verizon and us cellular nice n close
sweepingzero said:
i hope its that easy. good thing i live nowhere near a sprint store got att verizon and us cellular nice n close
Click to expand...
Click to collapse
If the first rep says no, try another one. I've had to trade in a phone before and some associates help you and some just don't care. If the first store doesn't work, try one more. you'll get a replacement nice and quick.
Overstew said:
If the first rep says no, try another one. I've had to trade in a phone before and some associates help you and some just don't care. If the first store doesn't work, try one more. you'll get a replacement nice and quick.
Click to expand...
Click to collapse
thanks . i have a friend that works for sprint but i cant call him . oy
sweepingzero said:
thanks . i have a friend that works for sprint but i cant call him . oy
Click to expand...
Click to collapse
how did it go???
Overstew said:
If the first rep says no, try another one. I've had to trade in a phone before and some associates help you and some just don't care. If the first store doesn't work, try one more. you'll get a replacement nice and quick.
Click to expand...
Click to collapse
I second that, the guy that replaced my 1st Epic when it was stuck in stock recovery said "just rate me 5 stars so I get my $5 lol). I was reluctant to go in for no reason, didn't even charge me the $100 deposit. Hope it worked out
sent via XDA app on my now stock EPIC
Yeah, I went to Sprint with the computer/android icon and they gave me a completely new phone in the box.
Sent from my SPH-D700 using XDA App
johnyardavid said:
Yeah, I went to Sprint with the computer/android icon and they gave me a completely new phone in the box.
Sent from my SPH-D700 using XDA App
Click to expand...
Click to collapse
Glad things worked out. :>
Overstew said:
Glad things worked out. :>
Click to expand...
Click to collapse
Thaats not the OP..
From My Samsung Epic Using TapaTalk.
lol going to try and go to sprint tommorow hopefully this is quick and painless. ill let you guys know, and thanks for the help
I did have a similar problem and all I did was let the phone sit for about an hour with the battery out and then put the battery back in and was able to turn the phone back on and boot into downloader mode and used odin to recover my phone. now it works like a charm,
yea i just went threw that last month just had my phonee eplaced xD i was so mad for a week because i couldnt use my baby<3
My phone is totally bricked, no download mode, no samsung screen, no clockwork, no nothing!!!
I didnt do anything i tried turning on my wifi and constantly disconnected and shut off on the phone i tried rebooting in the quick menu then BAM!!! Bricked,
If i have tep will it replace it for free since it can turn on... ???
davidrules7778 said:
My phone is totally bricked, no download mode, no samsung screen, no clockwork, no nothing!!!
I didnt do anything i tried turning on my wifi and constantly disconnected and shut off on the phone i tried rebooting in the quick menu then BAM!!! Bricked,
If i have tep will it replace it for free since it can turn on... ???
Click to expand...
Click to collapse
Several people had theirs replaced for free so as long as you don't get a **** of a tech....
For those that are on the beta Bonsai 4.1.0b9 the 2 quickest ways to get back to 4.0.1 is to flash 4.0.1 then run one click root Clockwork Mod 3.0.0.6 since it does not play nice with the imbedded 3.0.2.4 from 4.1.0 or you can Odin EB13 prerooted with CWM 3.0.0.6 then after converting to EXT 4 restore a nandroid of 4.0.1. Reflash 4.0.1 after that to disable journaling. Then Odin the EC05 modem.
EB13 link: http://forum.xda-developers.com/showthread.php?t=853209
One click root CWM 3.0.0.6: http://forum.xda-developers.com/showthread.php?t=897612
If anyone needs Odin let me know.
charge the battery for an hour or so. then try to get into download mode again. if you can, stop and charge the battery to full. if you can't, it may actually be bricked. download mode uses alot of juice, and you can think you're bricked when you really just have a dead battery.
That happened to me once. I freaked out cause I thought my phone was bricked. So I went to have a cigarette, left it on the charger, and when I came back in, it turned right on
Sent from my SPH-D700 using XDA App
Everyone who had access to the beta should have received a pm/email alerting them to the issue a few hours ago. Some users chose to disregard.
Sent from my SPH-D700 using Tapatalk
JBakey said:
That happened to me once. I freaked out cause I thought my phone was bricked. So I went to have a cigarette, left it on the charger, and when I came back in, it turned right on
Sent from my SPH-D700 using XDA App
Click to expand...
Click to collapse
One of the guys with the bricked phones had extra batteries charged, and no go. Another just came back from the Sprint store and they ordered him another phone after trying to revive it for 2 hours. Whatever this is, it is really bricking the phones. It could be CWM 3.0.2.4 related since that was imbedded in the ROM.
mattallica76 said:
Everyone who had access to the beta should have received a pm/email alerting them to the issue. Some users chose to disregard.
Sent from my SPH-D700 using Tapatalk
Click to expand...
Click to collapse
Still a warning I just got to check my messages after te fact as I was very very swamped at work
kennyglass123 said:
One of the guys with the bricked phones had extra batteries charged, and no go. Another just came back from the Sprint store and they ordered him another phone after trying to revive it for 2 hours. Whatever this is, it is really bricking the phones. It could be CWM 3.0.2.4 related since that was imbedded in the ROM.
Click to expand...
Click to collapse
There is modified charging code in the kernel. That could be the culprit.
Sent from my SPH-D700 using Tapatalk
davidrules7778 said:
Still a warning I just got to check my messages after te fact as I was very very swamped at work
Click to expand...
Click to collapse
I didn't take it seriously until the 4th bricked phone. I even tried to convince myself that I would be safe with the Genocide kernel on it. But then common sense took over and I went back to 4.0.1 and passed the word here.
After taking my brick in and they worked with it for a couple of hours they said they would replace it no questions asked. When I first went in I told them I took it off the charger and it wouldn't turn on. Nothing they could do would get it running.
None in stock so I wait until tomorrow or the next day.
intulsa said:
After taking my brick in and they worked with it for a couple of hours they said they would replace it no questions asked. When I first went in I told them I took it off the charger and it wouldn't turn on. Nothing they could do would get it running.
None in stock so I wait until tomorrow or the next day.
Click to expand...
Click to collapse
And of course no loner phone.
Could someone explain to me why Sprint should be eating the cost of replacing these phones?
edonnelly said:
Could someone explain to me why Sprint should be eating the cost of replacing these phones?
Click to expand...
Click to collapse
They are not. The insurance is.
edonnelly said:
Could someone explain to me why Sprint should be eating the cost of replacing these phones?
Click to expand...
Click to collapse
And they don't eat the phones. They get refurbed and given to the next insurance claim.
They shouldn't be, but things like this is exactly the ammunition they need to lock down the bootloader, up insurance cost, etc. . .
I am not sure why anyone would think it would be okay to rob a bank and then tell everyone about it, but people seem to think posting in a public forum is some how annomymous.
No I am not saying anyone is going to get in trouble, but a simple google search pulls this stuff up.
socos25 said:
They shouldn't be, but things like this is exactly the ammunition they need to lock down the bootloader, up insurance cost, etc. . .
I am not sure why anyone would think it would be okay to rob a bank and then tell everyone about it, but people seem to think posting in a public forum is some how annomymous.
No I am not saying anyone is going to get in trouble, but a simple google search pulls this stuff up.
Click to expand...
Click to collapse
Really? You are on the side of the insurance company? The same one that gets $7 a month from most people and then instead of giving people a new phone immediately makes them wait for a refurbed one, a couple of days. The same insurance that makes you wait a couple of days to get your keyboard fixed instead of giving you another phone. Believe me they are not losing any money. Don't cry for them.
kennyglass123 said:
Really? You are on the side of the insurance company? The same one that gets $7 a month from most people and then instead of giving people a new phone immediately makes them wait for a refurbed one, a couple of days. The same insurance that makes you wait a couple of days to get your keyboard fixed instead of giving you another phone. Believe me they are not losing any money. Don't cry for them.
Click to expand...
Click to collapse
Indeed, they are not losing anything. In fact, the insurance industry is the only field that hires more mathematicians than NASA. They make sure that no matter what, prices and deductibles are set so they profit. It's one of the longest going scams in history. I have TEP on 5 lines. So I don't feel bad when someone gets their money's worth.
kennyglass123 said:
Really? You are on the side of the insurance company? The same one that gets $7 a month from most people and then instead of giving people a new phone immediately makes them wait for a refurbed one, a couple of days. The same insurance that makes you wait a couple of days to get your keyboard fixed instead of giving you another phone. Believe me they are not losing any money. Don't cry for them.
Click to expand...
Click to collapse
Banks are insured too. So should we say the same thing when they're robbed? Hell, let's not even go after the people who robbed it because they're insured right?
Somebody has to eat the cost any time a claim is made. And unfortunately, it's the consumer. TEP used to be $5 a month. Nobody is forced to have insurance on their phone. And nobody is forced to load custom ROMs either. Don't try to justify the risk you took by thinking you're entitled to a claim any time you want it.
Auto insurance companies deny claims all the time because of negligence. Why should we all pay when someone is doing 150mph down the freeway? It's the same concept here.
Ok bonsai fans, please stop talking about getting phones replaced. We are starting to attract all the party poopers and well they are going to poop on your party(in a ****ty arnold voice)
Hi all,
About 2 weeks ago I noticed the bottom left of my screen would activate by itself repeatedly. This mostly seemed to happen when I was trying to type something. It carried on for a while so tonight I flashed a romkitchen rom (2.3.3) (I was on 2.2.1 before), thinking it might be a bug in the system somewhere. Well the problem is still there and I;ve discovered it's always that same corner of the screen that does it no matter what orientation I have it in. I can't even sign into the market at the moment because it makes it impossible to type and the screen ends up freezing until I press the home screen.
Is there anything this could be other than a hardware issue? I did a full factory reset etc during the flashing process.
If I need to send it back would I need to flash it back to stock? I bout my phone from O2 in the UK, where can I get the correct firmware? samfirmware has loads but how do I know which one I need?
Thanks in advance!
Sounds like a hardware issue. Did it ever get rained on or something? Do you use a screen protector?
You might want to edit the topic title, although it is quite funny. Read it and think a bit.
ROFLMAO
That is by far the funniest thread title I've seen on here yet
It does sound like a hardware issue though.
Hehe....nice title
Sent from my GT-I9000 using XDA Premium App
FuryriderX said:
Sounds like a hardware issue. Did it ever get rained on or something? Do you use a screen protector?
You might want to edit the topic title, although it is quite funny. Read it and think a bit.
Click to expand...
Click to collapse
simply THE BEST title so far!!!! cant stop laughing here!!!!.....sorry
Yeah I agree with the person who suggested it was a hardware issue. Always worth getting someone to check it out for you
Tell it to stop or it will go blind.
let him touching if it gives him pleasure.
Hahahahahahahahaaaa!!!!
UnsecWifi said:
Tell it to stop or it will go blind.
Click to expand...
Click to collapse
Sent from my GT-I9000 using XDA App
is it happening only while phone is being charged or all the time?
FuryriderX said:
Sounds like a hardware issue. Did it ever get rained on or something? Do you use a screen protector?
Click to expand...
Click to collapse
No water damage or anything. I do use a screen protector but it looks flawless in the affected corner
rizzy123 said:
is it happening only while phone is being charged or all the time?
Click to expand...
Click to collapse
It happens at random. Sometimes it works fine. Not related to being plugged in though
I know someone that had the same issue, though it was with the Vibrant (not i9000m). He sent it to samsung, but it still has the same problem, though not as frequent. I haven't seen him in a while so I'm not sure if he ever got it resolved...
sixshot84 said:
No water damage or anything. I do use a screen protector but it looks flawless in the affected corner
Click to expand...
Click to collapse
Just to eliminate all possible outside influences, take the protector off and clean the screen really well - and see if it still does it. If it does, then bring it in and try your best to be convincing
FuryriderX said:
Just to eliminate all possible outside influences, take the protector off and clean the screen really well - and see if it still does it. If it does, then bring it in and try your best to be convincing
Click to expand...
Click to collapse
I'll see how it goes with the protector off. I think my screen is failing though as now on occassion the screen will completely freeze and I have to put it to sleep and wait a few minutes for it to start working again.
Can anyone point me in the direction of carrier specific stock firmwares? I can only find stock android ones.
Thanks,
UnsecWifi said:
Tell it to stop or it will go blind.
Click to expand...
Click to collapse
this is so true
I've had the same problem. Unlocked SGS on Orange UK. The problem was on/off for a while but eventually got so bad I couldn't use the phone, removing screen protector made no difference.
I stuck an old Froyo build on and took it into carphonewarehouse, they sent it off and it was fixed in their repair centre. No problems since and that was 4 months ago.
Not sure how you would go about getting the operators rom on there but I'm sure you can mess around with Kies to get it to download the one you want.
sixshot84 said:
Can anyone point me in the direction of carrier specific stock firmwares? I can only find stock android ones.
Thanks,
Click to expand...
Click to collapse
Try samfirmware.com, down at the botton of the GT I9000 firmwares are the provider's ones.
beardedwonder said:
I've had the same problem. Unlocked SGS on Orange UK. The problem was on/off for a while but eventually got so bad I couldn't use the phone, removing screen protector made no difference.
I stuck an old Froyo build on and took it into carphonewarehouse, they sent it off and it was fixed in their repair centre. No problems since and that was 4 months ago.
Not sure how you would go about getting the operators rom on there but I'm sure you can mess around with Kies to get it to download the one you want.
Click to expand...
Click to collapse
Think that's what I'll have to do then. Hadn't thought of using Kies, thanks for that. I'll whack a stock 2.1 rom on there and see if it will update to 2.2 through kies.
DMD9 said:
Try samfirmware.com, down at the botton of the GT I9000 firmwares are the provider's ones.
Click to expand...
Click to collapse
Thanks, it's a bit unclear which one is what. I'll look into it a bit more.
P.S. how does the multi-quote work on here. When I select the threads I want to quote and press post reply nothing happens
Most of the trade in web sites including amazon do not accept rooted tablet. Any suggestions on trade in programs that will accept a rooted (very good condition) tablet. Other than selling it on ebay or elsewhere. I am looking to trade in for another android tablet (nexus 7).
sashykanth said:
Most of the trade in web sites including amazon do not accept rooted tablet. Any suggestions on trade in programs that will accept a rooted (very good condition) tablet. Other than selling it on ebay or elsewhere. I am looking to trade in for another android tablet (nexus 7).
Click to expand...
Click to collapse
Why don't you un-root it? With it being rooted, that would not increase the trade value of the tablet by much.
So I just unroot. I was under the impression once its rooted it pretty much loses the warranty forever so unrooting wont help. I will try unrooting and send it back to amazon (where I bought it from), and see what happens. Thanks.
Mjamocha said:
Why don't you un-root it? With it being rooted, that would not increase the trade value of the tablet by much.
Click to expand...
Click to collapse
If you return it to stock and relock it they won't be able to tell the diff.
I had sent my xoom tablet to MaxBack and since I did not accept their re-quote they sent me back my xoom. When I powered it on, the colors including the Motorola Logo have a blue tint. And its very very prominent, not just light but a clearly distorted bluish tint.
Could they have damaged display of the device or is it some setting related, anyone know?
sashykanth said:
I had sent my xoom tablet to MaxBack and since I did not accept their re-quote they sent me back my xoom. When I powered it on, the colors including the Motorola Logo have a blue tint. And its very very prominent, not just light but a clearly distorted bluish tint.
Could they have damaged display of the device or is it some setting related, anyone know?
Click to expand...
Click to collapse
Could be damaged, or they sent you back a different xoom.
This is really crazy. Just wanted to trade in to get a nexus 7. I sent them a absolutely perfect tablet and I get back a totally damaged one.
Very poor first experience with online trade-in. Will have to see what answer they come back to me over the week,I sent them a note abt the issue.
Mjamocha said:
Could be damaged, or they sent you back a different xoom.
Click to expand...
Click to collapse
Its weird. Mine had CM10.1 nightlie from Apr 12 when I sent them and the one I got back had the same too. But now after receiving I locked back the xoom to factory settings thinking may be its display settings related. But it has blue all over it. Camera too, when I go into camera blue patches are all over the screen. It definetley seems like messy affair to deal with them now.
Mjamocha said:
Could be damaged, or they sent you back a different xoom.
Click to expand...
Click to collapse
sashykanth said:
Its weird. Mine had CM10.1 nightlie from Apr 12 when I sent them and the one I got back had the same too. But now after receiving I locked back the xoom to factory settings thinking may be its display settings related. But it has blue all over it. Camera too, when I go into camera blue patches are all over the screen. It definetley seems like messy affair to deal with them now.
Click to expand...
Click to collapse
Wow, that sucks. If that's the case then they totally damaged it. I hope you opted for the insurance. Let us know what happens.
There was no insurance option atleast not that I noticed. I will share when I hear back from them.
Mjamocha said:
Wow, that sucks. If that's the case then they totally damaged it. I hope you opted for the insurance. Let us know what happens.
Click to expand...
Click to collapse
sashykanth said:
There was no insurance option atleast not that I noticed. I will share when I hear back from them.
Click to expand...
Click to collapse
For giggles, reroot it flash an updated ROM. See if it makes a difference.
Things seem to getting only worse with this device. I saw this message and thought to try rooting it again. But only if I could turn the device on. The display wont even come up now. Couple of times it flickered with the display of home screen and thats it now even if I am hard booting nothing happens, display is just blank.
I'll keep trying and will try to root it again if it allows me to.
Mjamocha said:
For giggles, reroot it flash an updated ROM. See if it makes a difference.
Click to expand...
Click to collapse
Very unfair practice this company has. The supervisor from MaxBack called me and said that they did not have any other xoom in their inventory at that time and the device display issue must be because I rooted the device. I told him I have been using the device in rooted state for months now. He is not willing to accept its because of something they did. He said such issues are imminent when rooted and it could have happened on the day I mailed them the device so its not something that they can do anything about. And he says because the device was rooted they rated the device worth $46 but due to this issue now he is willing to increase it to $56. I just hung up the phone. Its totally unfair and ridiculous of them to so bluntly lie. The tablet was flawless before I sent them and now it wont even power on. And he says its because I rooted. Unbelievable, worst experience the very first time of dealing with MaxBack. Now all I can do is dump this in trash, they totally messed up the device.
I also asked him if they saw any issue when they received the tablet. He said they did not see any issue when they received the tablet. Still he says, we have seen such issues with rooted devices so your custom rom or rooting must have caused the issue not our testing of the device. It was pointless.
Mjamocha said:
Wow, that sucks. If that's the case then they totally damaged it. I hope you opted for the insurance. Let us know what happens.
Click to expand...
Click to collapse
Damn dude, that is ridiculous. That is some shady businesss. Can u charge it? Does the display *even though it's blank ... show with a back light?
Yes it does charge. It shows the white/green light in bottom when charging. And it does show backlight.
Mjamocha said:
Damn dude, that is ridiculous. That is some shady businesss. Can u charge it? Does the display *even though it's blank ... show with a back light?
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sashykanth said:
Yes it does charge. It shows the white/green light in bottom when charging. And it does show backlight.
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Any headway on getting your device to boot?
before receiving it back from MaxBack, I had already submitted a trade in at amazon assuming I will be able to unroot.
I did unroot after I got it back from maxback although the display was not good and eventually display went completely blank. But I did send it to amazon anyway. I am still waiting to hear from them. I think I may not get anything/much from amazon as I had opted for "no return". Will have to see, they are still processing my trade in.
Mjamocha said:
Any headway on getting your device to boot?
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Oh ... good luck man.
lucky for me, Amazon identified the issue with device and evaluated condition as good and credited me with $153. happy ending
Mjamocha said:
Oh ... good luck man.
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sashykanth said:
lucky for me, Amazon identified the issue with device and evaluated condition as good and credited me with $153. happy ending
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Well that's good, so what was the problem?
I see you are at 0 on the thanks meter.
I'll give you your first thanks!
So I need help. I tried un rooting my s7 edge by flashing the stock files in ODIN, I selected T-Flash in ODIN options because that's what I remembered selecting in the past. Little did I know I forgot to select Re-Partition too. Now my phone shows a black screen, I cant boot into recovery or download mode, but it would seem like the phone isn't shutting off because when I connect it to my PC its immediately recognized and no matter how many button combinations I try it just is disconnected from the PC for about half a second and then re connects. I don't get any response from the phone though. The screen is pitch black and i cant get it to do anything. After flashing I noticed it wasn't booting up at all it was in download mode and when it finished the screen turned black and never came back on. When connected to my PC it is recognized as Qualcomm HS-USB QDLoader 9008 (COM5) in my device manager ODIN Does not recognize it and neither does any other application. Can I please get some help here?
Try pressing and holding the power button until the device shuts off. It could take up to a minute of holding the button down continuously.
Sent from my SM-G935V using XDA-Developers mobile app
ChadH42 said:
Try pressing and holding the power button until the device shuts off. It could take up to a minute of holding the button down continuously.
Sent from my SM-G935V using XDA-Developers mobile app[/URL]
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Yeah that does nothing. I'm still stuck on the black screen and nothing is happening. I'm about to just sit in a corner and cry. No matter what I try nothing comes on no LED no display no vibrations, all I get is the connection sound on my computer when I connect it that is it it does nothing else.
S7EDGEBRICKED said:
Yeah that does nothing. I'm still stuck on the black screen and nothing is happening. I'm about to just sit in a corner and cry. No matter what I try nothing comes on no LED no display no vibrations, all I get is the connection sound on my computer when I connect it that is it it does nothing else.
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Try recovery mode:
Hold Vol+, Home, and then Power
From there you should be able to wipe or boot to download mode. Hopefully...
Outbreak444 said:
Try recovery mode:
Hold Vol+, Home, and then Power
From there you should be able to wipe or boot to download mode. Hopefully...
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Nope.. nothing.. still a completely black screen and no lights.
S7EDGEBRICKED said:
Nope.. nothing.. still a completely black screen and no lights.
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Not sure of the legitimacy of this or not but you don't have much to lose...
http://www.restore-iphone-data.com/fix-samsung-stuck-in-download-mode.html
Outbreak444 said:
Not sure of the legitimacy of this or not but you don't have much to lose...
http://www.restore-iphone-data.com/fix-samsung-stuck-in-download-mode.html
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It wont detect my phone
S7EDGEBRICKED said:
It wont detect my phone
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I really hate giving links to outside sources when I don't know anything about it but this seems to be your only hope unless you can bring it to a store and have them swap it out with a new one.
http://www.leakite.com/2016/06/revised-how-to-unbrick-qualcomm-android.html?m=1
Outbreak444 said:
I really hate giving links to outside sources when I don't know anything about it but this seems to be your only hope unless you can bring it to a store and have them swap it out with a new one.
http://www.leakite.com/2016/06/revised-how-to-unbrick-qualcomm-android.html?m=1
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Do you by any chance understand this guide?
S7EDGEBRICKED said:
Do you by any chance understand this guide?
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I read through it some, looks complicated. You don't have to follow the guide. The easiest thing you could do is bring it to where you purchased it and then get it swapped for a new one.
Outbreak444 said:
I read through it some, looks complicated. You don't have to follow the guide. The easiest thing you could do is bring it to where you purchased it and then get it swapped for a new one.
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No luck there, I don't have any insurance or returns. Nothing else we can try?
S7EDGEBRICKED said:
No luck there, I don't have any insurance or returns. Nothing else we can try?
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Well like I said before, I don't like giving out directions like I did if I don't recognize the steps to complete it or if others have not supported the validity of it. I don't want to stray you in the wrong direction. The only thing I think you should do, my opinion of course, is attempt to return it under or try to get it repaired under warranty as you don't need insurance as long as you didn't trip Knox, which I don't believe you did.
Outbreak444 said:
Well like I said before, I don't like giving out directions like I did if I don't recognize the steps to complete it or if others have not supported the validity of it. I don't want to stray you in the wrong direction. The only thing I think you should do, my opinion of course, is attempt to return it under or try to get it repaired under warranty as you don't need insurance as long as you didn't trip Knox, which I don't believe you did.
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Okay so i called Samsung and they let me send it in for repair, I'm shipping it out tomorrow. All they asked for was a email my address name and they gave me this code or whatever. I thought I would need like a receipt or something but I guess not. I bought the phone used from Swappa so I thought i'd be screwed. I just hope Knox inst messed up which it shouldn't be because it never was and it failed when I was trying to flash stock firmware. Oh and its free of charge since it hasn't been a year of the phones release yet.
S7EDGEBRICKED said:
Okay so i called Samsung and they let me send it in for repair, I'm shipping it out tomorrow. All they asked for was a email my address name and they gave me this code or whatever. I thought I would need like a receipt or something but I guess not. I bought the phone used from Swappa so I thought i'd be screwed. I just hope Knox inst messed up which it shouldn't be because it never was and it failed when I was trying to flash stock firmware. Oh and its free of charge since it hasn't been a year of the phones release yet.
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Glad you could get it sorted out. Sucks that it will take a little longer but it's better than attempting to follow complicated tutorials that may not even work and may make the problem worse. Hope they send you a new one, just be careful next time you flash anything. Read the instructions, make sure you understand them and ask about what you don't, then read through again to double check and you shouldn't have any problems.
Outbreak444 said:
Glad you could get it sorted out. Sucks that it will take a little longer but it's better than attempting to follow complicated tutorials that may not even work and may make the problem worse. Hope they send you a new one, just be careful next time you flash anything. Read the instructions, make sure you understand them and ask about what you don't, then read through again to double check and you shouldn't have any problems.
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The only thing I'm worried about is if they call me saying they won't repair it because I have no proof of purchase since I bought it used. I'm so anxious to get my phone back really hoping everything is smooth. It's apparently covered by the 1yr warranty every phone comes with but why would they not ask for a receipt but whatever I just want everything to go smooth.
S7EDGEBRICKED said:
The only thing I'm worried about is if they call me saying they won't repair it because I have no proof of purchase since I bought it used. I'm so anxious to get my phone back really hoping everything is smooth. It's apparently covered by the 1yr warranty every phone comes with but why would they not ask for a receipt but whatever I just want everything to go smooth.
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The Samsung S7's came out in March of this year, so regardless of when you have bought it at this time it's obviously still within the warranty period.
Outbreak444 said:
The Samsung S7's came out in March of this year, so regardless of when you have bought it at this time it's obviously still within the warranty period.
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Oh okay. And what about not having a proof of purchase. Does it even matter for this kind of warranty?
S7EDGEBRICKED said:
Oh okay. And what about not having a proof of purchase. Does it even matter for this kind of warranty?
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Once the phone has been out over a year where it's not a guarantee that you must have purchased it within the last 12 months then yes, they most likely would ask for a receipt. You're just lucky like that. Lol
Outbreak444 said:
Once the phone has been out over a year where it's not a guarantee that you must have purchased it within the last 12 months then yes, they most likely would ask for a receipt. You're just lucky like that. Lol
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Oh wow so its basically just lucky timing, nice. I'm never rooting the phone again all i wanted were better emojis and the note 7 UX and I couldn't even get the Note 7 UX so its not worth it. It's an amazing phone on it's own. I won't ever try and root another Verizon phone there's always little support cause of the bootloader and I always run into something. Glad I dont have to worry much just takes time.