Will rooting void the warranty? - Nexus 7 Q&A, Help & Troubleshooting

I recently bought a Nexus 7 and have a Sony Xperia S. Sony will not repair your device for warranty if you unlock the boot loader as your DRM keys are lost forever. However I've looked at a few topics regarding this and can't seem to find a straight answer regarding the Nexus 7 as some say it does void it and others sag it doesn't.
Do Google care if you unlock the boot loader as I received the C80 model and read that lots of people are still having issues. Thank you for your time.
Sent from my Nexus 7 using xda premium

Yes, it states everywhere when you try to root that "This may void your Warranty"
What they mean by "May" is that they will use this as an excuse not to honour your warranty if they decide.
But if you can prove that it is a hardware fault, not in anyway caused by you rooting it then they will honour your warranty.
Hope this helps

Yes. Pretty much when you mod a device you aren't covered by warranty.
Sent from my SGH-T989 using xda premium

As far as I know, yes. But you can always flash to stock ROM. It will bring your warranty back.

Flash stock in fastboot, fastboot oem lock.

Of course if your device is broken then flashing stock might not be possible.

Related

[Q] unlock bootloader void xp warranty?

Hi fellows,
So far I find the common way to unlock bootloader is to require an unlock code from sony by providing IMEI no. And we will be warned that it will void warranty.
However, I am confused that so many fellows use custom rom. So is it ture that those fellows just simply don't care the warranty or they still have it?
I know there might be some other threads talked about this, but i just havent find the answer.
I do not know what the situation is in your country, but here, sony isn't responsible for my warranty. They cant void it.
Still, i haven't seen anyone brick their play permanently yet. so the risk is low and the gain high.
shsh_ustc said:
Hi fellows,
So far I find the common way to unlock bootloader is to require an unlock code from sony by providing IMEI no. And we will be warned that it will void warranty.
However, I am confused that so many fellows use custom rom. So is it ture that those fellows just simply don't care the warranty or they still have it?
I know there might be some other threads talked about this, but i just havent find the answer.
Click to expand...
Click to collapse
Don't know but once I bricked my xp flashing nordic 2.3.4 that time I had unlocked bootloader,bloatware removed , rooted firmware and dooms kernel installed I go to Sony service centre they said my phone still is in warranty and they unbridled my phone for free .....
(May be because any one can use SEUS tool for free)
Sent from my R800i using xda premium
shsh_ustc said:
Hi fellows,
So far I find the common way to unlock bootloader is to require an unlock code from sony by providing IMEI no. And we will be warned that it will void warranty.
However, I am confused that so many fellows use custom rom. So is it ture that those fellows just simply don't care the warranty or they still have it?
I know there might be some other threads talked about this, but i just havent find the answer.
Click to expand...
Click to collapse
Every single person with any device using a custom rom has voided there warrenty. Whats your point?
Sent from my R800i using Tapatalk
AndroHero said:
Every single person with any device using a custom rom has voided there warrenty. Whats your point?
Sent from my R800i using Tapatalk
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i meant, for sony, if i understand well, we need to request unlock code from sony by giving the imei of device. i guess they may have record of this?
or is there any easier way to unlock bootloader? i am new to xp, and my previous anroid device doesnt have bootloader lock.
Sent from my R800i using XDA App
Well, lets look at it objectively.
They say: "Warning! If you perform this step, you will unlock the boot loader and which may void your warranty."
correct me if i'm wrong here, but that doesn't sound like you just lost your warranty. It sounds like sony wanting to make you think you did.
I suppose that if you completely fry it by over-clocking to far, or mistakes flashing, thats your risk. but say a screen or button that stops working should always be under warranty, regardless of your bootloader.
When Sony published the bootloader unlocking page, they let things clear. Unlocking the bootloader per se doesn't void your warranty, installing custom software (such as rooting and custom ROM) will do.
Logseman said:
When Sony published the bootloader unlocking page, they let things clear. Unlocking the bootloader per se doesn't void your warranty, installing custom software (such as rooting and custom ROM) will do.
Click to expand...
Click to collapse
Thanks. That is what I am looking for. So it should be very safe once we have nondroid backup.

[Q] Unlocking bootloader "MAY" void warranty

Just want to know if unlocking bootloader will void the warranty?
The Nexus 4 says it "may" void warranty, as seen below.
On this video /watch?v=532sQpllDl8
at 1:40 mark, it says " Unlock bootloader (may void warranty) "
Can anyone shed some light on this?
If it were to unlock bootloader (to install custom roms), could you relock it so they wern't to know and
would this void warranty for future hardware problems if any occured?
Unlock your bootloader may void your warranty...but after you've done this, you can change the recovery, root your phone, change your ROM...
You can even restore the original ROM, restore the factory recovery and relock your mobile:angel:
As long as you return the phone to stock rom relock your bootloader your warranty is good
Sent from my BAKED N7
jcgtreize said:
Unlock your bootloader may void your warranty...but after you've done this, you can change the recovery, root your phone, change your ROM...
You can even restore the original ROM, restore the factory recovery and relock your mobile:angel:
Click to expand...
Click to collapse
Is there a way of them knowing you ever unlocked it? There were reports that "Samsung"? or someone knew if you did it but unsure if they actually cared.
And on a different note, is this phone do you know already rooted?
It basically means that if your device is broken due to modifying the software then the warranty won't cover it.
Warranty is still covered in defects caused not by you.
FISKER_Q said:
It basically means that if your device is broken due to modifying the software then the warranty won't cover it.
Warranty is still covered in defects caused not by you.
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Thanks, thats all I wanted to know.
What's a warranty
Sent from my GT-I9300 using Tapatalk 2
Coreym said:
What's a warranty
Sent from my GT-I9300 using Tapatalk 2
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when you buy something you got mostly 2 years of warranty
Sent from my GT-I9300 using xda app-developers app
bustem said:
when you buy something you got mostly 2 years of warranty
Sent from my GT-I9300 using xda app-developers app
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Click to collapse
Good answer:good:
bustem said:
when you buy something you got mostly 2 years of warranty
Sent from my GT-I9300 using xda app-developers app
Click to expand...
Click to collapse
I know sorry.. I haven't used one in years.. I was just being silly :-/
Sent from my GT-I9300 using Tapatalk 2
Coreym said:
I know sorry.. I haven't used one in years.. I was just being silly :-/
Sent from my GT-I9300 using Tapatalk 2
Click to expand...
Click to collapse
oh haha
Sent from my GT-I9300 using xda app-developers app
nevermind its a £280 phone
mufc09 said:
Just want to know if unlocking bootloader will void the warranty?
The Nexus 4 says it "may" void warranty, as seen below.
On this video /watch?v=532sQpllDl8
at 1:40 mark, it says " Unlock bootloader (may void warranty) "
Can anyone shed some light on this?
If it were to unlock bootloader (to install custom roms), could you relock it so they wern't to know and
would this void warranty for future hardware problems if any occured?
Click to expand...
Click to collapse
mufc09 said:
...
And on a different note, is this phone do you know already rooted?
Click to expand...
Click to collapse
It will not come pre-rooted.
You could unlock the the bootloader, allowing you to write to the system partition and then root it. Most will unlock bootloader, load custom recovery, and then just load a pre-rooted ROM.
Unconn said:
It will not come pre-rooted.
You could unlock the the bootloader, allowing you to write to the system partition and then root it. Most will unlock bootloader, load custom recovery, and then just load a pre-rooted ROM.
Click to expand...
Click to collapse
So flashing a new Rom say cyanogenmod will already make the phone rooted once I've unlocked bootloader? Didn't know that, ta
mufc09 said:
So flashing a new Rom say cyanogenmod will already make the phone rooted once I've unlocked bootloader? Didn't know that, ta
Click to expand...
Click to collapse
Although it is definitely possible for a rom to be non-rooted, I doubt you'll see many (if any) roms like that since they are generally pre-rooted.
CM is rooted
Hardware damage that is not your fault e.g. backlight driver blows is covered under warranty even if bootloader is unlocked. Unlocking the bootloader voids the software warranty only.
Or atleast thats what I understand.
spaceman860 said:
As long as you return the phone to stock rom relock your bootloader your warranty is good
Sent from my BAKED N7
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Oh, the nexus 4 doesn't have the stupid "YOU OMG UNLAWKED THE BOOTLAWDERS AND NOW U DIE CAUSE I IS SAMSUNG ANd NO WARRNATIES EBEN THO I BRUK THE PHONE CAUSE I DO BAD QWALITY"?
O: gasp.
so i am thinking of changing my htc one x to a nexus 4 mostly because of the pure android and htc's attitude to developers. i have found a used one which is unlocked. would that be a problem with the warranty? when i unlocked my htc obviously i voided my warranty..
You can always unlock and lock doors..you just need the key.
Sent from my Nexus 4 using Tapatalk 2
bustem said:
when you buy something you got mostly 2 years of warranty
Sent from my GT-I9300 using xda app-developers app
Click to expand...
Click to collapse
mostly 1 year in the US

Claiming warranty "Relocked"?

Small question, as I came from using HTC, their bootloaders will write "RELOCKED" if I've relocked the bootloader. I'm curious to know if this is the same for the Nexus 4 as I'm considering in buying this device.
Is there a way to leave no trace of root/unlock to claim warranty? I've tried searching, couldn't find what I wanted.
Thanks in advance!
As long as you flash stock and relock the bootloader, there's no trace of ever rooting the device.
Yeah, if you relock the bootloader it will say 'LOCKED', just like it would out of the box. There's no 'RELOCKED' text
Sent from my Nexus⁴ using Tapatalk 4

Is Asus collecting Serial Numbers when ulocking bootloader with their tool?

As above. I want to send my unit for warranty fix. It has problems with hardware. 3.5 mm jack is cutting audio from right channel. I want to relock bootloader and flash stock firmware.
No I think because I unlocked my bootloader with their tool too. Then I relocked it, flash the stock firmware and I asked customer service about my warranty and they said I still have it.
Sent from Asus Z00A running CyanogenMod 13 using XDA Mobile App
fish_pudding said:
No I think because I unlocked my bootloader with their tool too. Then I relocked it, flash the stock firmware and I asked customer service about my warranty and they said I still have it.
Sent from Asus Z00A running CyanogenMod 13 using XDA Mobile App
Click to expand...
Click to collapse
Alright Thanks for anwser. Is there any guide how to flash it? Is it just a normal adb flash in order to relock it?
Yes, once unlocked your imei is sent to Asus and Warranty voided.
ElmirBuljubasic said:
Yes, once unlocked your imei is sent to Asus and Warranty voided.
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Well thats shame. I have problems with hardware not software. Maybe they will accept it :/
It's a hardware issue they won't be checking boot loader details officially just take a receipt of your asus with service center.

Sending phone back to VERIZON under warranty

OK... so My charging port is acting a lil wonky... so I am going to exchange my phone under warranty... what should I do before I send it back? Flash back to stock?
I am currently on the rooted PB1 build...
No one has had any experience with sending phone back to Verizon?
There is a decent chance they will reject your warranty claim because root and unlocking bootloader makes the warranty void and the Knox warranty bit 1 and is not reset able but yes flash to a stock firmware and factory reset it and send it in maybe they will not check Knox warranty bit
Sent from my Nexus 4 using Tapatalk
[email protected] said:
There is a decent chance they will reject your warranty claim because root and unlocking bootloader makes the warranty void and the Knox warranty bit 1 and is not reset able but yes flash to a stock firmware and factory reset it and send it in maybe they will not check Knox warranty bit
Sent from my Nexus 4 using Tapatalk
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Thank you... I already got my new one... I have not yet sent my old one back.. but i did exactly what you said I flashed 5.0 and then did the in place OTA to 6.0... both versions that I have are the Toshiba Chipset... and the bootloader was never unlocked... I hope I am good

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