[Q] USB connection issue HD2 WP7 - HD2 Windows Phone 7 Q&A, Help & Troubleshooting an

I have had the easiest run so far in getting my HD2 to work with WP7, installling DFT's ROM and getting an activation code was a breeze. All is good except for one issue. When I connect by USB to my PC, the PC shows a window saying that it is seeking and then installing Device Driver Software. It does this every time I connect and then concludes by saying that my unidentified device is now ready for use. Zune then tells me that it can't make a connection between my HD2 and the internet but it can still sync files etc. I have installed Windows Device Manager (with .NET4 and developer tools etc.) and it too can't connect with my HD2. I've pursued the references in various threads to firewall issues and so on but I'm none the wiser.
Can anyone advise me what I should look at or what to try?
Other than this, I just want to say a huge THANKYOU to all at XDA and the extended community of interested/interesting folks who make it such a fantastic resource for everyone - BRAVO!

im having this EXACT same problem! anyone got any answers?

Zune
Guys,
Did you install Zune Desktop Software?
Once you have installed Zune, it should pick up your device.
Let me know if that does not work

I've tried everything except doing a hard-reset. And, yes, of course I installed Zune on PC

i assume you mean Windows mobile device center?
you dont need it
it should connect and be done, the fact that it isnt remember the correct driver suggests something on the driver side is buggered.
With the phone connected go in to the computers device manager, and right click on anything to do with the phone, including and unknown devices, right click and uninstall them all, before it installes them all again, disconnect the phone
look for a tool on google called USBDVIEW
make sure you get the correct version 32bit / 64bit
You will also need the USB IDs if you want to see who makes each device
put it on your PC and run it in admin mode
Locate anything todo with the phone and right click and remove them all
Remove Zune
Remove Windows mobile Device center
restart your PC
install zune first
Then plug in your phone into a different USB port and not in to a HUB
See how you get on with that
Second thoughts, ive attached the 32 and 64 bit versions, both already have the USB device IDs file with them, just copy the zip file to your PC, extract, and run as admin, all credit goes to the owner of this, i found them at http://www.nirsoft.net/utils/usb_devices_view.html

sorry double post

Didn't work. =/
UPDATE: It did work

Zune cannot connect to an HD2 running Windows Phone 7 unless the time and date match on the phone and the computer. Make sure that your date and time are set up correctly on the phone, and do match the time and date with your computer. It is a long shot, but it worked for me before.
For the driver problem, dazza9075 gave the best advice.

Hmmm, so much for that fun. I was running WP 7004 when the computer first couldn't find the phone, after doing what dazza said the driver problem got fixed, and Zune found the phone. I updated from 7004 to 7008, how ever the phone kinda crashed at step 8 (restarting your phone) so i restarted it manually, the update is working fine except now Zune can't find my phone again. Not even after doing Dazzas method again.
I will try to change the time zones maybe that will do the trick.

Related

HTC Magic on Windows 7

Hello,
I've been googling around for a workaround but I cannot seem to find one that actually works. The problem is, when I try to connect my phone to the PC and, for example, want to flash it with an official rom - it simply cannot find it. It can find the SD card when I mount it.
When I put it in, Windows attempts to install a few drivers but fails at the ADB. According to several sites, I can just use the one from HTC Sync or from the Android SDK. It installs fine but it still doesn't seem to be able to contact my phone. I cannot sync it either.
Anyone got an idea? I seem to be on my last nerve.
I dont have any problems here. What windows beta release do you use?
Final version. Released today. It's Windows 7 Professional.
First, set the phone to debugg mode...
Ok here we go (at least it works for me)...
1.- Remove the drivers actuaslly installed (it might get tricky, as I don't know exactly how to remove the registry keys)
2.- Once you have cleaned windows from the drivers, connect the phone to the computer and let it recognize everything (Probably it would not recognize the ADB drviers, so far we are good)
3.- After the drivers are installed, go and check in control panel/Devices Administration (or something like that... I have Windows in spanish so I don't know exactly how is called on english... By the way, sorry if my english sound a little bit weird =P..)
4.- Here you should see probably a device as "not recognized" or what ever is called... Here is the part where you need to select the driver manually.
5.- Check the phone driver folder (you should have it, if you don't get them)
6.- When you see the different options, select the one called HTC Dream Composite ADB Interface
7.- You are done =D...
I hope I made it clear enough for you...
If you have any doubt, add me to MSN xnofrostx - hotmail.com (I don't put the @ because I hate spam xD so you should add only the xnofrostx =P...
Hope you can get it to work...
I couldn't, for the life of me, get it to work so I put Windows XP on a vmware and flashed it through there. Works wonders.
Sorry for not being able to help.
I run Windows 7 Evaluation copy. I have had no problems. In fact there was nothing for me to set up, it just saw it on first attempt.
trillex said:
Hello,
I've been googling around for a workaround but I cannot seem to find one that actually works. The problem is, when I try to connect my phone to the PC and, for example, want to flash it with an official rom - it simply cannot find it. It can find the SD card when I mount it.
When I put it in, Windows attempts to install a few drivers but fails at the ADB. According to several sites, I can just use the one from HTC Sync or from the Android SDK. It installs fine but it still doesn't seem to be able to contact my phone. I cannot sync it either.
Anyone got an idea? I seem to be on my last nerve.
Click to expand...
Click to collapse
I'm on Windows 7 Ultimate. Driver from AndroidSDK and HTC Sync works perfectly for me. I can access everything except cannot sync with HTC Sync.
Rogers Magic
Rooted
CyanogenMod 4.1.9999
I cannot sync either, when installing the sync program it gives an error but continues installation, then my phone says it cannot detect htc sync on my computer, but im gonna try this link http://www.mydigitallife.info/2009/08/24/workaround-for-htc-hero-sync-problem-in-windows-7/
trillex said:
I couldn't, for the life of me, get it to work so I put Windows XP on a vmware and flashed it through there. Works wonders.
Click to expand...
Click to collapse
I'm glad you decided to upgrade back to XP!
IE_DSM said:
I'm glad you decided to upgrade back to XP!
Click to expand...
Click to collapse
LOL, Windows 7 is a damn nice release and a lot faster than both xp and vista compared to the hardware available at the moment off release.
i am also using windows 7 beta and final
no issues at all. and i also think, that win7 is really good piece of software. far superious to win xp

HTC HD2 Drivers won't install Win 7 x64

Anyway to manually get the drivers for it? I can't find them and I can't sync my device to my computer. Windows Mobile Device Center won't work at all, it doesn't recognize my HD2 and it says the driver installation fails.
Can someone help me out please? Thanks
Windows Mobile Device Centre was all I never needed on my win7 x64. I installed the program before inserting the HD2 though. Obviously make sure you have the program up and running before plugging in the HD2 and selecting activesync on it; It should load up. You could uninstall the driver (from device manager) and start again if all else fails.
What if it does not?
Started doing that "cant recognize" issue while installing NAND (at the radio installation process -r: 2.15., compatible)
Figured to go to stock WinMo with SDCard, but it still cant..
Faster data sync disabled, after that it tried to install the drivers again, but says it fails...
Gotta go to ms and install the updated win mob dev c. The one that ships needs updating.
Also, once you are into the android side of things you should open wmdc, connection settings, and turn off allow usb connections, and install the android usb drivers.
Thanks mate, but done everything, I mean everything. Now I'm totally stock, original SPL and original WWE ROM, everythings working like a charm, besides connecting to a PC. Also tried with another computer (XP) and another cable. I can say I've done everything I found on the net, but nothing helps. Uninstalling driver, uninstalling HTC Sync etc etc etc... It just cant recognize the USB..
thekillingroad said:
Thanks mate, but done everything, I mean everything. Now I'm totally stock, original SPL and original WWE ROM, everythings working like a charm, besides connecting to a PC. Also tried with another computer (XP) and another cable. I can say I've done everything I found on the net, but nothing helps. Uninstalling driver, uninstalling HTC Sync etc etc etc... It just cant recognize the USB..
Click to expand...
Click to collapse
Replace your USB Cable and Thats ALL !
i had the same problem....i am for now using windowx xp
aks777 said:
i had the same problem....i am for now using windowx xp
Click to expand...
Click to collapse
I have been using it win 7 64 bit since the beginning. and I never have a problem with the driver.
Try redownload and reinstall Windows Mobile Device Center from Microsoft website.
Only connect your device after the driver has been properly installed.
in device manager delete usb controller after software installation.
Thanks to ALL, but changing the USB cable, so sure that's ALL? =)
I'm not gonna mention that I've written that I've tried it with many computers and many cables. =)
The phone is sent to HTC and they told me that they ordered a new mainboard.
Hope doesn't take too much time. My Service Provider gave me a Galaxy 7500.. Cupcake, no market.. arrrgh!
Thinking of buying an iPhone and selling it after two weeks but that's gonna cost me $200 loss in two weeks. too much =)
As doing some thinking.. the device cannot "introduce" itself to the computer. I couldn't find a more sense making answer.
If you've tried hard-resetting, cable and PC changing, if it's still not working, then there should be a problem about the phone, mostly about the mainboard.
I suggest anyone having that problem go make your phone check at a service, of course if you have warranty. =)

[Q] Any one else having trouble with usb ?

Sorry if this is a duplicate couldnt see anything about it.
installed wp7 every thing works fine
so i thought id try and connect it up to my computer
the phone and computer make a noise when connected
but there is no signs of it on the laptop
it wont connect to zune or wmdc Helpppp.
ps. im using windows 7 operating system for my laptop.
Why are you posting a question in the development forum. This is why mods have a full time job cleaning the forums
MY bad
my bad, how do i move it ?
I'm not sure whether this helps, but I'll try. On my PC the Mobile Device Center doesn't recognize my LEO70, you have to download the Zune application for that. No big deal really, you can do with that app everything you were used to in MDC.
Fix.
I managed to fix it in device manager it was a corrupt driver.
i just right click and reinstalled and it worked from there.
cheers for the help though people!
I have this same problem, but I couldn't seem to fix it. There is no driver at all. It says device not recognized when i go to device manager. As winmo 6.5 and android, the usb/laptop detects my hd2 just fine. But as soon as I flashed wp7, it is not being detected. *pull hair*
anyone kind enough to post the HD2 WP7 usb driver so that I could manually install it?

HTC HD2 will not connect to zune (software)

I connect my phone but zune (software) on pc says no device connected????
Wow, short and too the point, could you perhaps give us a step by step of what yove done/tried?
make sure your phone is ON and unlocked, ie your looking at the tiles.
insure Zune is installed and setup,
If your using a USB hub try not using it, or try a different port
Do you have the HD2 reg edit to make it a HD7?
do be honest there is many many many reasons, the Microsoft KB can help as well
Had similar issue.
BB OS is Windows 7. Device did'nt want to recognize.
I updated driver using this set DP_USB_wnt5_x86-32_80911 and everything went OK
i have done/tried everything you have mentioned.
what is the reg edit to hd7?
with your phone connected to the pc, go to the device manager and see if you can find you phone (it will be in phones or mobile devices or usb devices). if it has a yellow icon next to it then it, or it shows up as unknown device then there is a problem with the driver. im on windows 7 and i had this issue, but mine was showing as unknown device. when i right clicked it, i selected update driver, then search online for driver and it found and downloaded the driver and it worked
SO when I do a reg edit..will my HD2 be on windows 7 mobile???
cemcilfa said:
SO when I do a reg edit..will my HD2 be on windows 7 mobile???
Click to expand...
Click to collapse
no.
I can't connect to Zune either, reinstalled WP7 and Zune still no luck, reinstalled certificates too just says to restart reconnect
Try downloading windows mobile device center. see if that helps your computer recognize your hd2. Also try unlocking it again. pm me if you want the link to another thread on here that helps, appareantly im not allowed to post a link of another thread? Idk, but last time i did, the thread got closed.
Same boat chaps and YES, tried all the above but I am still on win 6.5. Do you think that could be why? DOH?
You want to update to win 6.5 to win 7 mobile?
this is not supported by Microsoft. Your HD2 can't be updated by active Sync or Zune. you have to insatll a cracked ROM-Update.
Search in XDA-Forum for installation guide.
have luck
i have install zune & htc sync but no drver for usb
HTC HD2 will not connect to Zune (software)
Thank you ca MARHE I had a HD2 and I installed Rom 1_HD2 Pdaimatejam Wp7.8 OS v8.7 7.10.8858.136 RMT I had the same problem and I rule following what you say thank you

[Q] lg optimus 7 wont work on windows phone device manager

my lg optimus wont work on windows phone device manager.
windows phone device manager says my phone is connected by usb but when i try to use the programe,it says my phone needs to be registerd or unlocked. can anyone help please.
mickhumm said:
my lg optimus wont work on windows phone device manager.
windows phone device manager says my phone is connected by usb but when i try to use the programe,it says my phone needs to be registerd or unlocked. can anyone help please.
Click to expand...
Click to collapse
Just to clear the obvious, is your device dev unlocked?
/J
jontatas said:
Just to clear the obvious, is your device dev unlocked?
/J
Click to expand...
Click to collapse
that dont matter anyway. The filesystem is locked and with that ****ty OS its not possible to do, work, play...nothing...oh yes...sorry...you candownload and pay for that ****ty, useless Apps floating around
ziko said:
that dont matter anyway. The filesystem is locked and with that ****ty OS its not possible to do, work, play...nothing...oh yes...sorry...you candownload and pay for that ****ty, useless Apps floating around
Click to expand...
Click to collapse
Naturally it matters, if it's not dev unlocked you can't do anything at all with WPDM. And yes as of yet I haven't seen anyone getting full file access on the Optimus 7, don't know if anyone is actually working on it either.
As for WP7 being a ****ty OS that stands for you, I won't even comment on that.
And the apps, I'd say there are even more useless apps floating around for Android, I chose not to download them neither for Android, nor WP7.
/J
jontatas said:
As for WP7 being a ****ty OS that stands for you, I won't even comment on that.
/J
Click to expand...
Click to collapse
u are right, my mistake: OS is great, the best ever, but MS make it looks and feel so ****ty. All the restrictions and dictation, tutelage of the users make it so worthless, even for the developer.
A question: how many new devices are out in the past few months, to say so, last 5 months???????????????????
Compare the price, thats the best indicator on the market, 6 months ago my Optimus was 640.-CHF and today????
237.-CHF ist the last price, from today, on Toppreise.ch
Its a really great device, great hardware, speed, all is perfect....but the whole thing is useless, aside from calling and paying money on Marketplace for worthless, useless ****.
Thats my opinion.
Unlock optimus 7 cannot connect to wpdm
hi, I have a problem with Windows Phone Device manager. I have just bought a new Optimus 7 in June, I upgraded it to NODO, I unlock by MFG method, I installed SDK.
When I connect my phone to WPDM, it don't recognise my phone, it install TouchXperient on my phone but it cannot launch TouchXperient, although it says that my phone plugined via USB, but when I try to connect, synch, it notice that "unable to connect device". Zune connect normally.
I tried to open TouchXperient manually, and connect to WPDM but I tried in vain, nothing happened.
Can anybody help me? I am using Windows 7 Professional with MSE. Is there anything I need to install before use WPDM, pls list for me.
Run touch experience on your phone before you try to connect. It should connect then. It does for me.
bonez025 said:
Run touch experience on your phone before you try to connect. It should connect then. It does for me.
Click to expand...
Click to collapse
No matter how I tried, my phone don't connect with WPDM. should I reinstall Windows 7?
brightheart8x said:
No matter how I tried, my phone don't connect with WPDM. should I reinstall Windows 7?
Click to expand...
Click to collapse
Make sure all requirements are met first.
Requirements:
* Registered or unlocked Windows Phone 7 device
* Windows Vista or Windows 7 32/64-bit
* .NET Framework 4.0
* Windows Phone Developer Tools
Hints: PLEASE READ CAREFULLY
You can initiate connection from both PC and device (tap PC Synchronization in TouchXperience to etablish connection from device). You can connect via USB or Wi-Fi, but the first time you have to connect via USB so WP Device Manager can deploy TouchXperience and your device can get your PC IP address.
In the current version you can't manually set the PC or phone IP address to connect, or change default ports.
Make sure port 8007 is not blocked by firewall on PC and port 8107 is reachable on device.
When WP Device Manager initiate a connection and can't connect to the phone, in case you are connected via USB it will launch TouchXperience, in other cases it will send a push notification to your phone asking you to manually launch TouchXperience
Some tasks requires your phone screen to be unlocked
It is not necessary to have Zune runing in order to use WP Device Manager.
If WP Device Manager does not start at all, make sure you installed all the requirements and try to reinstall full .NET Framework 4.0 and developer tools.
If you are not able to connect or if some features are not properly working, go to Settings in WP Device Manager, click Restore default settings and eventually restart your PC.
If you get a message "TouchXperience version 1.2.3.0 or later is required" it means Device Manager is not able to communicate with TouchXperience, to solve the problem, go to Settings in WP Device Manager, click Restore default settings and restart your PC. Try to temporarly disable your anti-virus or firewall programs to see if that's the problem. If nothing helps, download and open WPDeviceManagerFix.reg in attachment bellow and restart your PC
If you have connection problems, try the following may help: unplug/replug your phone, close or start Zune, restart WP Device Manager, make sure your device is detected by Zune, in worst case restart your PC.
WP Device Manager or some components of it may be considered as potential threat by anti-virus or firewall programs, this is a false alarm, you may need to add exceptions to your anti-virus or firewall may prevent WP Device Manager from working correctly.
WP Device Manger is automatically disconnected when you quit TouchXperience (for example when you launch an app or return to Start screen). This is not a bug, this is because TouchXperience is stopped due to the lack of native multitasking in WP7. To workaround you can enable multitasking in TouchXperience settings.
Tap on a menu title in TouchXperience and the main menu will show up
If you want to take screenshots of an other application on the phone you need to enable multitasking in TouchXperience settings
You can only access \Windows and \My Documents on non-HTC devices and some folders may appears empty. This is because only HTC devices have full file system access at the moment.
Applications installed with other tools than WP Device Manager are not recognized (they are identified by their id) on non-HTC device, for the same reasons than above. To solve the problem you can simply browse your original xap files, application info will be automatically cached and diplayed in the app manager.
Some application versions are incorrect. This is due to the fact that some developers does not update their application manifest with correct version number when they release new versions. To fix the problem you can check for app updates and click on Dismiss All assuming all your applicatons have been updated to their latest version.
You can't copy most of DLL and EXE in \Windows directory, this is simply because these are not files but modules.
You can check TouchXperience version in Settings or in WP Device Manager application list.
You should have a folder with device name in My Documents on your PC, place here the files you want to sync with the phone.
You can send toast notifications from any program on your PC using command line C:\Windows\WPDeviceManager\WPDeviceManager.exe /SendToast "message".
In order to use WP Device Manager from Windows Device Stage, you must have Windows 7 and driver signature verification disabled, unfortunately this is because Windows 7 recognize only digitally signed drivers.
Click to expand...
Click to collapse
What you actually want the wpdm. It does work as described above. but you do not have full access onto lg. from there it is totally useless so far. except the phone to get info. otherwise you're still nothing. So wait
gruss dante
Dante187 said:
What you actually want the wpdm. It does work as described above. but you do not have full access onto lg. from there it is totally useless so far. except the phone to get info. otherwise you're still nothing. So wait
gruss dante
Click to expand...
Click to collapse
Yes, ists useless at the moment...
...and i think in the future too.
We have to wait for a CRACK, HACK or whatever for that idiotic restriction from MS...
...or wait for another OS, Android is the same **** at the moment.
or you prefer to go back ti WinMo 6.x

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