HTC HD2 will not connect to zune (software) - HD2 Windows Phone 7 Q&A, Help & Troubleshooting an

I connect my phone but zune (software) on pc says no device connected????

Wow, short and too the point, could you perhaps give us a step by step of what yove done/tried?
make sure your phone is ON and unlocked, ie your looking at the tiles.
insure Zune is installed and setup,
If your using a USB hub try not using it, or try a different port
Do you have the HD2 reg edit to make it a HD7?
do be honest there is many many many reasons, the Microsoft KB can help as well

Had similar issue.
BB OS is Windows 7. Device did'nt want to recognize.
I updated driver using this set DP_USB_wnt5_x86-32_80911 and everything went OK

i have done/tried everything you have mentioned.
what is the reg edit to hd7?

with your phone connected to the pc, go to the device manager and see if you can find you phone (it will be in phones or mobile devices or usb devices). if it has a yellow icon next to it then it, or it shows up as unknown device then there is a problem with the driver. im on windows 7 and i had this issue, but mine was showing as unknown device. when i right clicked it, i selected update driver, then search online for driver and it found and downloaded the driver and it worked

SO when I do a reg edit..will my HD2 be on windows 7 mobile???

cemcilfa said:
SO when I do a reg edit..will my HD2 be on windows 7 mobile???
Click to expand...
Click to collapse
no.
I can't connect to Zune either, reinstalled WP7 and Zune still no luck, reinstalled certificates too just says to restart reconnect

Try downloading windows mobile device center. see if that helps your computer recognize your hd2. Also try unlocking it again. pm me if you want the link to another thread on here that helps, appareantly im not allowed to post a link of another thread? Idk, but last time i did, the thread got closed.

Same boat chaps and YES, tried all the above but I am still on win 6.5. Do you think that could be why? DOH?

You want to update to win 6.5 to win 7 mobile?
this is not supported by Microsoft. Your HD2 can't be updated by active Sync or Zune. you have to insatll a cracked ROM-Update.
Search in XDA-Forum for installation guide.
have luck

i have install zune & htc sync but no drver for usb

HTC HD2 will not connect to Zune (software)
Thank you ca MARHE I had a HD2 and I installed Rom 1_HD2 Pdaimatejam Wp7.8 OS v8.7 7.10.8858.136 RMT I had the same problem and I rule following what you say thank you

Related

Omnia II (i8000) and Windows Mobile Device Center

Hi,
Can anyone please tell me why my Omnia II (i8000) is not detected by ActiveSync or Windows Mobile Device Center? I'm tired of trying and very close to giving up hope.
Can you please help me with the issue?
First try on another computer. Then you know more and you can search this site.
I tried with 5 computers. Do I need more?
well i have the opposite case ... everytime a connect mine it detects a new phone .....
In win xp just a one time installation of activesync 4.5 then reboots afterwards then install pc studio that came with a cd or download the latest one.
i had this kind of problem with WMDC running in win 7 ultimate.
what i did was
1. install the pc studio sw (use compatibility mode as win vista sp1) then reboot
2. when u plug the O2 it will try to find the driver but will fail to install.
3. uninstall WMDC thru add/remove programs
4. when u go to dev mgr u will see I8000 with "Question Mark" meaning driver doesnt install properly( pretty much obvious..)
4. try to update the driver manually it says to search driver thru internet select that option if u miss it.. ur next option is to run windows update
5. win update will try to find the latest patch and driver update for ur system. (ur phone shuld be connected to pc at this moment) so that it will find the hardware update available for your pc.
6. go to "hardware option" on the windows update, if u see the "MIT USB Sync" thats the driver for your omnia 2, select that and install it right away..once finish reboot while phone are still connected.
7. if it doesnt find the hardware update on first run..reboot and try it again..( it took me several hrs before it finds the mit usb sync.. patience it s must here)
8. WMDC will run on startup automatically.
hope this will help..
and the bad part is Samsung did not make any driver/software for Windows 7
My i8000 works without a hitch on my Win7 system (x64 and x86). Check if your device's USB option is set to ActiveSyn or USB Mass Storage.
ishtangli said:
My i8000 works without a hitch on my Win7 system (x64 and x86). Check if your device's USB option is set to ActiveSyn or USB Mass Storage.
Click to expand...
Click to collapse
the same here, works without any issues on x86/x64.
help with omnai 2 i8000
hi friends..
i bought an omnia 2 i8000 8gb 2 weeks back..i bought it from india..
i want to know weather i can upgrade my winmo 6.1 professional to winmo 6.5..
the shop told free upgrade is possible..but not available in india till now..
so i want to know is there a way to upgrade it from internet..
pda--I8000DDII3
CSC--I8000NUII3
these are the details in version..can anyone get me a solution..
i read from internet that i could go to samsung site of a country and upgrade it from that site if my phone was manufactured in that country..im not sure if thats right..
pls tell me from which place my phone was made..
and also is it possible for me to upgrade to winmo 6.5 from samsung site...
PHONE--I8000XXII4
Just to share ... Spent abt 6hrs figuring out why my omnia 2 would always hang when i needed to set it up for partnership in order to sync in WMDC (OS = Win7). Been searching wif different keywords in google and realised my problem is not common which convinces me that there is something funky with my set up that is preventing the sync.
Got lucky today ... did a wild google on "omnia 2 wmdc driver" ... and on 1 of the threads, discovered that it is important that the Windows in-built Windows Media Player had to be "installed", which i didnt do since i'd been using other media players. And voila ... issue resolved.
MS sucks! Especially when you get humiliated by such problems that seems so easily fixed. =D
enjoycool said:
I tried with 5 computers. Do I need more?
Click to expand...
Click to collapse
Try a 6th PC for good luck

HTC HD2 no longer recognized by WMDC

Hello all,
I'd really appreciate some help.
Just recently I notice that my HTC HD2 is no longer recognized by WMDC on my machine (a Windows 7 64bits). Initially I checked various internet sources for possible problems with WMDC setup, nothing worked. Then I tried to link between a Tytn II on the same machine, WMDC recognizes the connection, and was able to establish the link. So it looks my WMDC on the desktop is functioning appropriately.
When I use the USB cable to link the desktop with HTC HD2, the mobile is being charged. But there is simply no link so I have not been able to perform syncs. I even try to uninstall My Mobile Remote Adapter, and I saw the desktop was able to reinstall My Mobile Remote Adapter. Unfortunately WMDC still does not recognize the mobile.
Thank you all in advance.
PocketPC-User
My HD2 also stopped syncing with WMDC some time ago, both in my home and work machines... Both with windows 7 (on is x64 other is x86). So I think it could be some windows update... ?
I've disabled the "Enable faster data synchronization" thing and it works, but it is slow.
This happens every now and then for me, too. Usually, rebooting the computer fixes it, so, if you haven't done that, do it. Another thing to try is connecting your HD2 to a different USB port, as that can trigger a redetection. Also, it's worth taking a look at "Optional Updates" in Windows Update, since you may find a WMDC update there that was added when you plugged the device in.
Tried both methods but still to no avail
Hello Osprey00, and DeadVirus:
Many thanks.
I tried many a thing. Rebooting, and soft reset HD2, I installed almost every optional update except language packages, I also disabled the "Enable faster data synchronization" option. Unfortunately so far nothing is clicking. This is getting me frustrated.
So I appreciate all the help I can get and also would like to invite more friends to tip in. Sincere appreciations in advance.
PocketPC-User
WMDC
You have to download from microsoft "drvupdate-x86" file.
PocketPC-User said:
Hello all,
I'd really appreciate some help.
Just recently I notice that my HTC HD2 is no longer recognized by WMDC on my machine (a Windows 7 64bits). Initially I checked various internet sources for possible problems with WMDC setup, nothing worked. Then I tried to link between a Tytn II on the same machine, WMDC recognizes the connection, and was able to establish the link. So it looks my WMDC on the desktop is functioning appropriately.
When I use the USB cable to link the desktop with HTC HD2, the mobile is being charged. But there is simply no link so I have not been able to perform syncs. I even try to uninstall My Mobile Remote Adapter, and I saw the desktop was able to reinstall My Mobile Remote Adapter. Unfortunately WMDC still does not recognize the mobile.
Thank you all in advance.
PocketPC-User
Click to expand...
Click to collapse
I had the same problem and took me a while to fix it. I am constantly flashing customs Roms and always sync my contacts and calendar entries after flashing. After a few flashes, WMDC stopped recognising my phone. At the time i didn't do a Task29 before flashing and i think that was confusing my pc (don't ask me how!!)
Anyway, i did a Task29, flashed the rom and it has worked everytime since. Dunno if this will solve your problem but its worth a try
I'm also on Win 7 HP 64 and I always use task 29 before updating the roms (about once a week) and I never have this issue, so it may well be worth running task 29 and flashing again
SOLUTION
I had this and it ruined my life until I followed instructions on this thrtead. Loads up all the drivers you need and no problems since!!
http://forum.xda-developers.com/showthread.php?t=623356
Good luck
Heyy I had same problem some weeks ago, I read there is a problem between windows 7 64bits and WMDC.. after try a lot of things, I erased WMDC and reinstall WMDC 32bits.. (My PC is 64bits.. and I couldnĀ“t install 64 bits..). and it works !!
efital1 said:
You have to download from microsoft "drvupdate-x86" file.
Click to expand...
Click to collapse
Hello, thanks. Well, my desktop is Windows 7 Ultimate/64 bits. drvupdate-x86 would not install. I installed 64bit version of the same software. Best wishes.
wyler said:
Heyy I had same problem some weeks ago, I read there is a problem between windows 7 64bits and WMDC.. after try a lot of things, I erased WMDC and reinstall WMDC 32bits.. (My PC is 64bits.. and I couldnĀ“t install 64 bits..). and it works !!
Click to expand...
Click to collapse
I tried but could not install WMDC 32bits. It complained that it was not for this machine.
Thanks any ways.
johnerz said:
I'm also on Win 7 HP 64 and I always use task 29 before updating the roms (about once a week) and I never have this issue, so it may well be worth running task 29 and flashing again
Click to expand...
Click to collapse
Thanks, but this sounds more complicated. I have never flashed a new ROM on HTC HD2 myself. Given I have been rather busy, I have been looking for an easier solution. Best wishes.
PocketPC-User
Mr Kipper said:
SOLUTION
I had this and it ruined my life until I followed instructions on this thrtead. Loads up all the drivers you need and no problems since!!
http://forum.xda-developers.com/showthread.php?t=623356
Good luck
Click to expand...
Click to collapse
John,
Thanks. The more I read about this thread, the more confused I have become. It seems to have something to do with Task 29 as another friend suggested. Best wishes.

[Q] USB connection problem - Donation & eternal gratitude for the solution!

Hi everybody,
I hope you can help me because I really can't find the solution:
When I connect my HD2 WP7-device to my computer it charges, but isn't recognized.
- Zune won't start automatically and won't find any device.
- Device Manager doesn't show any unknown device or something that could be my phone.
What I have tried so far:
- Used a XP3 and W7 x64 machine (also ones without any history with a WP7-phone)
- Used a lot of different cables
- Used a lot of different USB-ports
- reinstalled WP7
- reinstalled zune
- (de)installed activesync
- I'm not sure, but first I had a dual-boot solution with Android and I recall USB also didn't work there.
I started to think the USB-connection of my phone might be broken, but when I use MAGDLR, the USB works as mass storage and I can also use the USB flasher. The Bootloader also works, so I tried the following:
- (using bootloader) restored the HD2 in its original state with a official stock ROM and original (locked) HSPL
- Installed a Android ROM: the USB also does NOT work with WM6.5 or Android.
Does anyone know anything I can try now? And Yes, I have read all of the threads of other people with USB-issues and the MS-solutions, but none of them had the solution for me...
Coffee-donation for whoever has the golden tip
Hello guys, I don't mean to hijack the thread, but I am facing a similar issue.
I installed the LEO70 ROM on my HD2 when it first came out, and forgot all about it. I now want to install the NoDo (7932) update to test it out (and maybe move permanently to an Android ROM eventually when I decide I don't like it). I am facing an issue; I want to upgrade my MagLDR to 1.13 (from 1.12) and ROMUpdateUtility doesn't recognize my phone, giving me the 'Error 260 - Connection' error.
I did remove Windows Mobile Device Center a month or two ago... could this be the problem? I have the latest Zune software installed on my Windows Server 2008 R2 SP1 (x86-64) machine, and when I plug in the phone, Zune automatically starts and recognizes my phone, telling me there's a phone update available (from February that I need to install to enable future updates). I know it will kill my phone, so I won't install it. Also, USBMassStorage mode works nicely.
Any ideas?
Hi sclip,
I don't mind if you try to find an answer to your problem too, but it seems like a different one, because mine does work in bootloader/magdlr-mode.
BTW. I just installed the stock WM6.5 Rom of HTC, and USB still doesn't work! Can it be the radio of hardSPL or is it just broken?
****, after installing the stock WM6.5, it won't install another Radio/MAGDLR using bootloader, it stucks at the 0%.
I think I might haved destroyed my HD2
Daanmannetje said:
****, after installing the stock WM6.5, it won't install another Radio/MAGDLR using bootloader, it stucks at the 0%.
I think I might haved destroyed my HD2
Click to expand...
Click to collapse
remember to HSPL it once you have installed your original Stock rom
dazza9075 said:
remember to HSPL it once you have installed your original Stock rom
Click to expand...
Click to collapse
That did the trick, thanks. To bad it didn't help my USB problem...
since youve tried just about everything else try this
try using USBDVIEW and delete all the USB drivers
also install it on a different PC that hasnt had WP7 connected to it before
to continue with fault testing will requirer us to rule out the PC or the phone, at the mo it could be anything.
since you have Windows 7 install the XP virtual machine and use that, i believe the VM now supports pass through on USB so it should work, i have an old IrDA adaptor that wont install on my w7 PC but it will on the XP VM
dazza9075 said:
since youve tried just about everything else try this
try using USBDVIEW and delete all the USB drivers
also install it on a different PC that hasnt had WP7 connected to it before
to continue with fault testing will requirer us to rule out the PC or the phone, at the mo it could be anything.
since you have Windows 7 install the XP virtual machine and use that, i believe the VM now supports pass through on USB so it should work, i have an old IrDA adaptor that wont install on my w7 PC but it will on the XP VM
Click to expand...
Click to collapse
Thanks for the USBDVIEW-tip, quite a nice piece of software! However it didn't help me with my problem. Using a computer which never had WP7 connected before didn't help either...

[Q] USB connection issue HD2 WP7

I have had the easiest run so far in getting my HD2 to work with WP7, installling DFT's ROM and getting an activation code was a breeze. All is good except for one issue. When I connect by USB to my PC, the PC shows a window saying that it is seeking and then installing Device Driver Software. It does this every time I connect and then concludes by saying that my unidentified device is now ready for use. Zune then tells me that it can't make a connection between my HD2 and the internet but it can still sync files etc. I have installed Windows Device Manager (with .NET4 and developer tools etc.) and it too can't connect with my HD2. I've pursued the references in various threads to firewall issues and so on but I'm none the wiser.
Can anyone advise me what I should look at or what to try?
Other than this, I just want to say a huge THANKYOU to all at XDA and the extended community of interested/interesting folks who make it such a fantastic resource for everyone - BRAVO!
im having this EXACT same problem! anyone got any answers?
Zune
Guys,
Did you install Zune Desktop Software?
Once you have installed Zune, it should pick up your device.
Let me know if that does not work
I've tried everything except doing a hard-reset. And, yes, of course I installed Zune on PC
i assume you mean Windows mobile device center?
you dont need it
it should connect and be done, the fact that it isnt remember the correct driver suggests something on the driver side is buggered.
With the phone connected go in to the computers device manager, and right click on anything to do with the phone, including and unknown devices, right click and uninstall them all, before it installes them all again, disconnect the phone
look for a tool on google called USBDVIEW
make sure you get the correct version 32bit / 64bit
You will also need the USB IDs if you want to see who makes each device
put it on your PC and run it in admin mode
Locate anything todo with the phone and right click and remove them all
Remove Zune
Remove Windows mobile Device center
restart your PC
install zune first
Then plug in your phone into a different USB port and not in to a HUB
See how you get on with that
Second thoughts, ive attached the 32 and 64 bit versions, both already have the USB device IDs file with them, just copy the zip file to your PC, extract, and run as admin, all credit goes to the owner of this, i found them at http://www.nirsoft.net/utils/usb_devices_view.html
sorry double post
Didn't work. =/
UPDATE: It did work
Zune cannot connect to an HD2 running Windows Phone 7 unless the time and date match on the phone and the computer. Make sure that your date and time are set up correctly on the phone, and do match the time and date with your computer. It is a long shot, but it worked for me before.
For the driver problem, dazza9075 gave the best advice.
Hmmm, so much for that fun. I was running WP 7004 when the computer first couldn't find the phone, after doing what dazza said the driver problem got fixed, and Zune found the phone. I updated from 7004 to 7008, how ever the phone kinda crashed at step 8 (restarting your phone) so i restarted it manually, the update is working fine except now Zune can't find my phone again. Not even after doing Dazzas method again.
I will try to change the time zones maybe that will do the trick.

[Help] HD2 (WP7) and Zune Connection Problems!

Hey There!
Hope i'm i the right section to post my problem.
I got a HTC HD2 and flashed Windows Phone 7 on it -> This Rom: http://forum.xda-developers.com/showthread.php?t=1356833
I installed Zune and wanted to connect my device to sync it, but it isnt recognized.. All drivers are installed (Windows Phone Usb, HTC HD2 and so on.) Theres no Error in Device Manager.
When i connect my Device to the USB-Port, Zune starts but it doesnt recognize my HD2. I tried it 1000 times.. installed WMDC, reinstalled Zune, added local service, installed the drivers while beeing in bootloader-menu and so on.
Is there a chance to get my HD2 connected with Zune? I'm using Windows 7 Pro 64bit. But even on WinXp the same probs. Tried 3 cables also)
Thanks in advance,
Andreas
//pls help ;\
x64 windows sometimes make problems... try uninstall Windows Mobile Device Center and install it again but if this not help only way is to use x86 windows...

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