Database Users

8525 sync with vista

Im having a big headache here, I have windows vista enterprise edition (the release version) and i downloaded Windows Mobile Device Center from microsoft. My problem is when ever I try to connect the device, windows installs HTC usb sync and after that I get another message saying I need to install drivers for a "unknown device" I went to device manager and sure enough somehow this "unknown device" is related to my phone, It askes to look for drivers and can not find any. Anyway, this is somehow creating a problem because I can not connect the phone with WMDC.
Thanks for your help,
Chris

Similar problems here with Vista Ultimte RTM. You can also watch here for some answers.
Ninja1

A couple weeks ago I tried to sync my Cingular 8525 but had no luck, Vista managed to find and install some HTC drivers, but I couldn't get active sync to work (mobile device center now in vista). But I could browse the files on the device. Then just today I went into device manager and manually told it to look for new drivers online, it did, found some, and installed them, then mobile device center started working and I could sync. Wahoo!

usarmy2008 said:
Im having a big headache here, I have windows vista enterprise edition (the release version) and i downloaded Windows Mobile Device Center from microsoft. My problem is when ever I try to connect the device, windows installs HTC usb sync and after that I get another message saying I need to install drivers for a "unknown device" I went to device manager and sure enough somehow this "unknown device" is related to my phone, It askes to look for drivers and can not find any. Anyway, this is somehow creating a problem because I can not connect the phone with WMDC.
Thanks for your help,
Chris
Click to expand...
Click to collapse
This just happened to me today after using wmdc on vista business for 2 months. now my device comes up as "uknow device" in the device manager and then a few seconds later I get a popup window telling me that my USB device is unknown.
Damn annoying. im trying to figure out what happened and if i cant, then ill reinstall windows vista. bloody M$ crap.

when Vista prompt u for installing the driver, you have to manually select the driver location! Select driver directory to the Windows directory... Then Vista will be able to locate and loaded the device driver... i tried it works...
good luck

ctho24 said:
when Vista prompt u for installing the driver, you have to manually select the driver location! Select driver directory to the Windows directory... Then Vista will be able to locate and loaded the device driver... i tried it works...
good luck
Click to expand...
Click to collapse
it was working fine for 2 months so I assume the correct drivers were installed. nonetheless, i will try update the driver for "unknown device" if I can find the inf file in the windows directory.

i tried it,
it says that my "Unknown Device" in the USB controllers category has the latest drivers installed.
this is too funny.
not sure what went wrong here.
Ive also uninstalled wmdc and reinstalled it many times and still no luck.
hrrrmmmmm, i feel a format and image coming up soon.

OK, i have solved the problem.
who would have thought I had 2 faulty sync-charge cables. They worked on Sunday and stopped working on Monday.
I noticed this happened after I used WM5torage. This is strange.
Anyways, things are back to normal

I have been sync with Windows Vista Ultimate both USB and Bluetooth for weeks. Especially the Bluetooth works great both sync and install software!!

HTC Magic on Windows 7

Hello,
I've been googling around for a workaround but I cannot seem to find one that actually works. The problem is, when I try to connect my phone to the PC and, for example, want to flash it with an official rom - it simply cannot find it. It can find the SD card when I mount it.
When I put it in, Windows attempts to install a few drivers but fails at the ADB. According to several sites, I can just use the one from HTC Sync or from the Android SDK. It installs fine but it still doesn't seem to be able to contact my phone. I cannot sync it either.
Anyone got an idea? I seem to be on my last nerve.

I dont have any problems here. What windows beta release do you use?

Final version. Released today. It's Windows 7 Professional.

First, set the phone to debugg mode...
Ok here we go (at least it works for me)...
1.- Remove the drivers actuaslly installed (it might get tricky, as I don't know exactly how to remove the registry keys)
2.- Once you have cleaned windows from the drivers, connect the phone to the computer and let it recognize everything (Probably it would not recognize the ADB drviers, so far we are good)
3.- After the drivers are installed, go and check in control panel/Devices Administration (or something like that... I have Windows in spanish so I don't know exactly how is called on english... By the way, sorry if my english sound a little bit weird =P..)
4.- Here you should see probably a device as "not recognized" or what ever is called... Here is the part where you need to select the driver manually.
5.- Check the phone driver folder (you should have it, if you don't get them)
6.- When you see the different options, select the one called HTC Dream Composite ADB Interface
7.- You are done =D...
I hope I made it clear enough for you...
If you have any doubt, add me to MSN xnofrostx - hotmail.com (I don't put the @ because I hate spam xD so you should add only the xnofrostx =P...
Hope you can get it to work...

I couldn't, for the life of me, get it to work so I put Windows XP on a vmware and flashed it through there. Works wonders.

Sorry for not being able to help.
I run Windows 7 Evaluation copy. I have had no problems. In fact there was nothing for me to set up, it just saw it on first attempt.

trillex said:
Hello,
I've been googling around for a workaround but I cannot seem to find one that actually works. The problem is, when I try to connect my phone to the PC and, for example, want to flash it with an official rom - it simply cannot find it. It can find the SD card when I mount it.
When I put it in, Windows attempts to install a few drivers but fails at the ADB. According to several sites, I can just use the one from HTC Sync or from the Android SDK. It installs fine but it still doesn't seem to be able to contact my phone. I cannot sync it either.
Anyone got an idea? I seem to be on my last nerve.
Click to expand...
Click to collapse
I'm on Windows 7 Ultimate. Driver from AndroidSDK and HTC Sync works perfectly for me. I can access everything except cannot sync with HTC Sync.
Rogers Magic
Rooted
CyanogenMod 4.1.9999

I cannot sync either, when installing the sync program it gives an error but continues installation, then my phone says it cannot detect htc sync on my computer, but im gonna try this link http://www.mydigitallife.info/2009/08/24/workaround-for-htc-hero-sync-problem-in-windows-7/

trillex said:
I couldn't, for the life of me, get it to work so I put Windows XP on a vmware and flashed it through there. Works wonders.
Click to expand...
Click to collapse
I'm glad you decided to upgrade back to XP!

IE_DSM said:
I'm glad you decided to upgrade back to XP!
Click to expand...
Click to collapse
LOL, Windows 7 is a damn nice release and a lot faster than both xp and vista compared to the hardware available at the moment off release.

i am also using windows 7 beta and final
no issues at all. and i also think, that win7 is really good piece of software. far superious to win xp

Windows 7 x64 wont connect

Ive tried searching now for about 2 hours for a fix.
Ive just installed windows 7 x64 pro and i can not get it to work with my HD. It will not recognize it at all. Ive had various problems, always seems different.
Ive tried turning off the enable fast data. This changed the problem, but didnt fix it.
At the moment, i have that enabled and the problem from what i can tell is, in device manager Microsoft Windows Remote Adapter is not working.
If i disable fast data, i get a connecting to host message on my HD screen and nothing else really happens.
Ive tried updating the USB drivers, but that will not work, something to do with unsigned drivers.
Under mobile devices in device manager i get PocketPC USB Sync instead of the HTC usb Sync thing.
Is there a solution for this please?

With me it worked on windows 7x64 straight out of the box. I suggest re-installing win 7.

I'd have to agree, using Windows x64 Professional here and both my Touch HD and my partners work fine (I had to allow Windows to download an updated version of Windows Mobile Device Center first though).

I do not suggest reinstalling Win 7. Geez. Sorry, but that's using an axe to trim a toenail.
Try downloading and reinstall the x64 version of Windows Mobile Device Center. Make sure you get version 6.1. Do not download any driver updates meant for Vista - you don't need them. But this main file will be marked Vista - it includes you too.
Next, it's possible that when you first plugged in the blackstone, a driver install got canceled or didn't happen right. Use your hardware manager and look for any new generic devices or HID devices. You can try deleting the hardware from the list and asking device manager to look again.
MAKE SURE YOU CLOSE WINDOWS MEDIA CENTER.
Good luck.

Installed windows 7 last week.... i mainly use this pc at home and at work i use XP.
Anyway just connected it now to my notebook and after some driver downloads from windows the phone works fine...
make sure u download the latest mobile device center.

I had the same with my Topaz and windows 7. The fix was to disable the windows firewall while syncing.

This solved my sync problems with Windows 7 ultimate x64
Open notepad
write the text : net localgroup Administrators LocalService /add
save the file as e.g. HTC.bat somewhere on your hard drive where you can find it
Locate with Windows Explorer the .Bat file you just edited
Rightclick on the bat fil
select "run as administrator"
restart your computer. Your HTCH Touch HD should connect without problems

Activesync: Unknown device

Hi all,
It's been a while, but I am back with HD2. I have a problem. I have win7 business on all off my computers, I instaled latest activesync, but I keep getting error connection. When installing drivers, I get the unknown device, so instalation failed.
Not even bluetooth recognition works.
Any suggestions, please?

vid200 said:
Hi all,
It's been a while, but I am back with HD2. I have a problem. I have win7 business on all off my computers, I instaled latest activesync, but I keep getting error connection. When installing drivers, I get the unknown device, so instalation failed.
Not even bluetooth recognition works.
Any suggestions, please?
Click to expand...
Click to collapse
If you are using Windows 7 Business, I would guess you mean you are using Windows Mobile Device Center, yes? In Windows Device Manager are you set up to automatically download drivers? Are you getting any errors in the Sync Center? There is a lot of information you have to supply before anyone can troubleshoot the problem you are having.
There are a lot of steps you can take, most of which you can find by doing a search of XDA. If that fails, then come back with a more detailed explanation of what you have done, and people will try to help troubleshoot for you.

Thanks for looking,
and yes I have been searching a lot for information allready before I made a new thread.
I have win7 business and yes it does download drivers automaticly.
I will try and search for manual driver setup, but would be very thankful if any of you could give me some hints.

vid200 said:
Thanks for looking,
and yes I have been searching a lot for information allready before I made a new thread.
I have win7 business and yes it does download drivers automaticly.
I will try and search for manual driver setup, but would be very thankful if any of you could give me some hints.
Click to expand...
Click to collapse
In Device Manager you can click on Portable Devices and see if you see your HD2 there, if you do, then right click on it. You can find options to manually install drivers. If that does not work, in the Mobile Device Center you can configure how the center is supposed to connect to your HD2. Have you tried that yet? Also, make sure you are not using a USB hub for connections. You can try changing USB ports to try to reinstall drivers.

I am trying hard, this is the error I get:
P.S.: in activesync all options are on, so no problems there, but I have tried all of them.

In that case, try uninstalling the device in Device Manager, and starting over again. It does seem to be a driver problem. Another trick you can try is on the HD2, under Settings, USB to PC, try unticking Enable advanced network functionality, and then try to reinstall the drivers.
Another thing you can try is deleting the partnership in Windows Mobile Device Center and creating a new partnership.

Is there a wa I could find the driver somewhere and install it myself?

Not beeing able to find the right one...

vid200 said:
Not beeing able to find the right one...
Click to expand...
Click to collapse
In the Leo ROM forum the thread on MTTY has some Windows 7 drivers you can download I believe, but that will take awhile.
Are you using Win7 32 or 64 bit?

win7 32 bit. I tried to download them through windows update, but I got an error as well.
So I am on a quest for drivers....

vid200 said:
win7 32 bit. I tried to download them through windows update, but I got an error as well.
So I am on a quest for drivers....
Click to expand...
Click to collapse
If you are familiar with computers, you can try this with Win7 drivers you download for HD2.
You did try uninstalling your device in Device Manager, and trying another USB port to install it on? It seems really odd that Win7 is not finding the right drivers for you, and that persists even after you uninstall and reinstall the device.

No luck so far, any more ideas?

Update:
I tried the same thing on another laptop, same specs, same win7 business, worked like a charm.
So must be this win7 problem I think. Any ideas what to do? I can't remove mobile device center, so I could try and reinstall it. The icons stay in my control panel.

Anybody?
I just can't imagine this is only happening to me.

vid200 said:
Anybody?
I just can't imagine this is only happening to me.
Click to expand...
Click to collapse
Did you have any luck yet in solving the problem?

Nope my dear helper,
I found out this is windows7 problem. I still get the first error can't install device driver, because the device is not installed on the computer.
Something must be wrong, but I was getting a head, network driver installed fine, windows mobile device program runs fine, I made a clean install with register delete etc...
I just can' seem to find this to work.

i had some problem the first time i plugged my HD2 on win7 64 ultim.
nothing happened, no activesync, no nothing...
i opened sync center, nothing...
windows updates found me windows mobile device center with upgrade devices, the thing installed but all still worked bad, impossible to activesync, no driver for my HD2, and i know nothing about phones and windows, it's my first windows mobile.
so after hours of fighting, i decided to DL the app windows mobile device center on microsoft download website, then i installed the thing and oh miracle, my HD2 was detected, the app Win M D Center was asking me now with the pic of my hd2 in the prog to chose between settings as the first thing installed by windows update always froze at win mob device center splash screen...
i resume here but it took me the all afternoon to finally resolve this problem.
something went wrong with windows update install and to reinstall the all app was the easy way to fix the activesync problem.

If you did already re-download Windows Mobile Device Center and that did not work on the one recalcitrant computer, maybe you might need to update your BIOS or download the latest drivers for you motherboard. Sometimes problems can crop up if the computer does not have the most updated BIOS and motherboard drivers. How old is the computer you are using?

Well, after calling microsoft support and HTC support and doing for 36 hours nothing but trying I finally reinstalled my hole system. So new clean install of windows 7 business and it works like acharm. Where did it went wrong, I don't know, there had to be some register issue I think. Windows mobile center worked ok, the connection with the phone worked, but just not recognizing the device. Well I would of done the instalation sooner, If I knew this one is gonna be so hard to do.

vid200 said:
Well, after calling microsoft support and HTC support and doing for 36 hours nothing but trying I finally reinstalled my hole system. So new clean install of windows 7 business and it works like acharm. Where did it went wrong, I don't know, there had to be some register issue I think. Windows mobile center worked ok, the connection with the phone worked, but just not recognizing the device. Well I would of done the instalation sooner, If I knew this one is gonna be so hard to do.
Click to expand...
Click to collapse
Well, glad you finally solved your problem, and that this time the blame was not just placed on HTC or the Leo. Sad though that you had to go through so much to get the darn thing to work. I just installed a new operating system for my neighbor, and there is still more work to do on it. Not a fun thing to do.

HTC HD2 will not connect to zune (software)

I connect my phone but zune (software) on pc says no device connected????

Wow, short and too the point, could you perhaps give us a step by step of what yove done/tried?
make sure your phone is ON and unlocked, ie your looking at the tiles.
insure Zune is installed and setup,
If your using a USB hub try not using it, or try a different port
Do you have the HD2 reg edit to make it a HD7?
do be honest there is many many many reasons, the Microsoft KB can help as well

Had similar issue.
BB OS is Windows 7. Device did'nt want to recognize.
I updated driver using this set DP_USB_wnt5_x86-32_80911 and everything went OK

i have done/tried everything you have mentioned.
what is the reg edit to hd7?

with your phone connected to the pc, go to the device manager and see if you can find you phone (it will be in phones or mobile devices or usb devices). if it has a yellow icon next to it then it, or it shows up as unknown device then there is a problem with the driver. im on windows 7 and i had this issue, but mine was showing as unknown device. when i right clicked it, i selected update driver, then search online for driver and it found and downloaded the driver and it worked

SO when I do a reg edit..will my HD2 be on windows 7 mobile???

cemcilfa said:
SO when I do a reg edit..will my HD2 be on windows 7 mobile???
Click to expand...
Click to collapse
no.
I can't connect to Zune either, reinstalled WP7 and Zune still no luck, reinstalled certificates too just says to restart reconnect

Try downloading windows mobile device center. see if that helps your computer recognize your hd2. Also try unlocking it again. pm me if you want the link to another thread on here that helps, appareantly im not allowed to post a link of another thread? Idk, but last time i did, the thread got closed.

Same boat chaps and YES, tried all the above but I am still on win 6.5. Do you think that could be why? DOH?

You want to update to win 6.5 to win 7 mobile?
this is not supported by Microsoft. Your HD2 can't be updated by active Sync or Zune. you have to insatll a cracked ROM-Update.
Search in XDA-Forum for installation guide.
have luck

i have install zune & htc sync but no drver for usb

HTC HD2 will not connect to Zune (software)
Thank you ca MARHE I had a HD2 and I installed Rom 1_HD2 Pdaimatejam Wp7.8 OS v8.7 7.10.8858.136 RMT I had the same problem and I rule following what you say thank you