Hi all,
It's been a while, but I am back with HD2. I have a problem. I have win7 business on all off my computers, I instaled latest activesync, but I keep getting error connection. When installing drivers, I get the unknown device, so instalation failed.
Not even bluetooth recognition works.
Any suggestions, please?
vid200 said:
Hi all,
It's been a while, but I am back with HD2. I have a problem. I have win7 business on all off my computers, I instaled latest activesync, but I keep getting error connection. When installing drivers, I get the unknown device, so instalation failed.
Not even bluetooth recognition works.
Any suggestions, please?
Click to expand...
Click to collapse
If you are using Windows 7 Business, I would guess you mean you are using Windows Mobile Device Center, yes? In Windows Device Manager are you set up to automatically download drivers? Are you getting any errors in the Sync Center? There is a lot of information you have to supply before anyone can troubleshoot the problem you are having.
There are a lot of steps you can take, most of which you can find by doing a search of XDA. If that fails, then come back with a more detailed explanation of what you have done, and people will try to help troubleshoot for you.
Thanks for looking,
and yes I have been searching a lot for information allready before I made a new thread.
I have win7 business and yes it does download drivers automaticly.
I will try and search for manual driver setup, but would be very thankful if any of you could give me some hints.
vid200 said:
Thanks for looking,
and yes I have been searching a lot for information allready before I made a new thread.
I have win7 business and yes it does download drivers automaticly.
I will try and search for manual driver setup, but would be very thankful if any of you could give me some hints.
Click to expand...
Click to collapse
In Device Manager you can click on Portable Devices and see if you see your HD2 there, if you do, then right click on it. You can find options to manually install drivers. If that does not work, in the Mobile Device Center you can configure how the center is supposed to connect to your HD2. Have you tried that yet? Also, make sure you are not using a USB hub for connections. You can try changing USB ports to try to reinstall drivers.
I am trying hard, this is the error I get:
P.S.: in activesync all options are on, so no problems there, but I have tried all of them.
In that case, try uninstalling the device in Device Manager, and starting over again. It does seem to be a driver problem. Another trick you can try is on the HD2, under Settings, USB to PC, try unticking Enable advanced network functionality, and then try to reinstall the drivers.
Another thing you can try is deleting the partnership in Windows Mobile Device Center and creating a new partnership.
Is there a wa I could find the driver somewhere and install it myself?
Not beeing able to find the right one...
vid200 said:
Not beeing able to find the right one...
Click to expand...
Click to collapse
In the Leo ROM forum the thread on MTTY has some Windows 7 drivers you can download I believe, but that will take awhile.
Are you using Win7 32 or 64 bit?
win7 32 bit. I tried to download them through windows update, but I got an error as well.
So I am on a quest for drivers....
vid200 said:
win7 32 bit. I tried to download them through windows update, but I got an error as well.
So I am on a quest for drivers....
Click to expand...
Click to collapse
If you are familiar with computers, you can try this with Win7 drivers you download for HD2.
You did try uninstalling your device in Device Manager, and trying another USB port to install it on? It seems really odd that Win7 is not finding the right drivers for you, and that persists even after you uninstall and reinstall the device.
No luck so far, any more ideas?
Update:
I tried the same thing on another laptop, same specs, same win7 business, worked like a charm.
So must be this win7 problem I think. Any ideas what to do? I can't remove mobile device center, so I could try and reinstall it. The icons stay in my control panel.
Anybody?
I just can't imagine this is only happening to me.
vid200 said:
Anybody?
I just can't imagine this is only happening to me.
Click to expand...
Click to collapse
Did you have any luck yet in solving the problem?
Nope my dear helper,
I found out this is windows7 problem. I still get the first error can't install device driver, because the device is not installed on the computer.
Something must be wrong, but I was getting a head, network driver installed fine, windows mobile device program runs fine, I made a clean install with register delete etc...
I just can' seem to find this to work.
i had some problem the first time i plugged my HD2 on win7 64 ultim.
nothing happened, no activesync, no nothing...
i opened sync center, nothing...
windows updates found me windows mobile device center with upgrade devices, the thing installed but all still worked bad, impossible to activesync, no driver for my HD2, and i know nothing about phones and windows, it's my first windows mobile.
so after hours of fighting, i decided to DL the app windows mobile device center on microsoft download website, then i installed the thing and oh miracle, my HD2 was detected, the app Win M D Center was asking me now with the pic of my hd2 in the prog to chose between settings as the first thing installed by windows update always froze at win mob device center splash screen...
i resume here but it took me the all afternoon to finally resolve this problem.
something went wrong with windows update install and to reinstall the all app was the easy way to fix the activesync problem.
If you did already re-download Windows Mobile Device Center and that did not work on the one recalcitrant computer, maybe you might need to update your BIOS or download the latest drivers for you motherboard. Sometimes problems can crop up if the computer does not have the most updated BIOS and motherboard drivers. How old is the computer you are using?
Well, after calling microsoft support and HTC support and doing for 36 hours nothing but trying I finally reinstalled my hole system. So new clean install of windows 7 business and it works like acharm. Where did it went wrong, I don't know, there had to be some register issue I think. Windows mobile center worked ok, the connection with the phone worked, but just not recognizing the device. Well I would of done the instalation sooner, If I knew this one is gonna be so hard to do.
vid200 said:
Well, after calling microsoft support and HTC support and doing for 36 hours nothing but trying I finally reinstalled my hole system. So new clean install of windows 7 business and it works like acharm. Where did it went wrong, I don't know, there had to be some register issue I think. Windows mobile center worked ok, the connection with the phone worked, but just not recognizing the device. Well I would of done the instalation sooner, If I knew this one is gonna be so hard to do.
Click to expand...
Click to collapse
Well, glad you finally solved your problem, and that this time the blame was not just placed on HTC or the Leo. Sad though that you had to go through so much to get the darn thing to work. I just installed a new operating system for my neighbor, and there is still more work to do on it. Not a fun thing to do.
Related
Im having a big headache here, I have windows vista enterprise edition (the release version) and i downloaded Windows Mobile Device Center from microsoft. My problem is when ever I try to connect the device, windows installs HTC usb sync and after that I get another message saying I need to install drivers for a "unknown device" I went to device manager and sure enough somehow this "unknown device" is related to my phone, It askes to look for drivers and can not find any. Anyway, this is somehow creating a problem because I can not connect the phone with WMDC.
Thanks for your help,
Chris
Similar problems here with Vista Ultimte RTM. You can also watch here for some answers.
Ninja1
A couple weeks ago I tried to sync my Cingular 8525 but had no luck, Vista managed to find and install some HTC drivers, but I couldn't get active sync to work (mobile device center now in vista). But I could browse the files on the device. Then just today I went into device manager and manually told it to look for new drivers online, it did, found some, and installed them, then mobile device center started working and I could sync. Wahoo!
usarmy2008 said:
Im having a big headache here, I have windows vista enterprise edition (the release version) and i downloaded Windows Mobile Device Center from microsoft. My problem is when ever I try to connect the device, windows installs HTC usb sync and after that I get another message saying I need to install drivers for a "unknown device" I went to device manager and sure enough somehow this "unknown device" is related to my phone, It askes to look for drivers and can not find any. Anyway, this is somehow creating a problem because I can not connect the phone with WMDC.
Thanks for your help,
Chris
Click to expand...
Click to collapse
This just happened to me today after using wmdc on vista business for 2 months. now my device comes up as "uknow device" in the device manager and then a few seconds later I get a popup window telling me that my USB device is unknown.
Damn annoying. im trying to figure out what happened and if i cant, then ill reinstall windows vista. bloody M$ crap.
when Vista prompt u for installing the driver, you have to manually select the driver location! Select driver directory to the Windows directory... Then Vista will be able to locate and loaded the device driver... i tried it works...
good luck
ctho24 said:
when Vista prompt u for installing the driver, you have to manually select the driver location! Select driver directory to the Windows directory... Then Vista will be able to locate and loaded the device driver... i tried it works...
good luck
Click to expand...
Click to collapse
it was working fine for 2 months so I assume the correct drivers were installed. nonetheless, i will try update the driver for "unknown device" if I can find the inf file in the windows directory.
i tried it,
it says that my "Unknown Device" in the USB controllers category has the latest drivers installed.
this is too funny.
not sure what went wrong here.
Ive also uninstalled wmdc and reinstalled it many times and still no luck.
hrrrmmmmm, i feel a format and image coming up soon.
OK, i have solved the problem.
who would have thought I had 2 faulty sync-charge cables. They worked on Sunday and stopped working on Monday.
I noticed this happened after I used WM5torage. This is strange.
Anyways, things are back to normal
I have been sync with Windows Vista Ultimate both USB and Bluetooth for weeks. Especially the Bluetooth works great both sync and install software!!
Hello,
I've been googling around for a workaround but I cannot seem to find one that actually works. The problem is, when I try to connect my phone to the PC and, for example, want to flash it with an official rom - it simply cannot find it. It can find the SD card when I mount it.
When I put it in, Windows attempts to install a few drivers but fails at the ADB. According to several sites, I can just use the one from HTC Sync or from the Android SDK. It installs fine but it still doesn't seem to be able to contact my phone. I cannot sync it either.
Anyone got an idea? I seem to be on my last nerve.
I dont have any problems here. What windows beta release do you use?
Final version. Released today. It's Windows 7 Professional.
First, set the phone to debugg mode...
Ok here we go (at least it works for me)...
1.- Remove the drivers actuaslly installed (it might get tricky, as I don't know exactly how to remove the registry keys)
2.- Once you have cleaned windows from the drivers, connect the phone to the computer and let it recognize everything (Probably it would not recognize the ADB drviers, so far we are good)
3.- After the drivers are installed, go and check in control panel/Devices Administration (or something like that... I have Windows in spanish so I don't know exactly how is called on english... By the way, sorry if my english sound a little bit weird =P..)
4.- Here you should see probably a device as "not recognized" or what ever is called... Here is the part where you need to select the driver manually.
5.- Check the phone driver folder (you should have it, if you don't get them)
6.- When you see the different options, select the one called HTC Dream Composite ADB Interface
7.- You are done =D...
I hope I made it clear enough for you...
If you have any doubt, add me to MSN xnofrostx - hotmail.com (I don't put the @ because I hate spam xD so you should add only the xnofrostx =P...
Hope you can get it to work...
I couldn't, for the life of me, get it to work so I put Windows XP on a vmware and flashed it through there. Works wonders.
Sorry for not being able to help.
I run Windows 7 Evaluation copy. I have had no problems. In fact there was nothing for me to set up, it just saw it on first attempt.
trillex said:
Hello,
I've been googling around for a workaround but I cannot seem to find one that actually works. The problem is, when I try to connect my phone to the PC and, for example, want to flash it with an official rom - it simply cannot find it. It can find the SD card when I mount it.
When I put it in, Windows attempts to install a few drivers but fails at the ADB. According to several sites, I can just use the one from HTC Sync or from the Android SDK. It installs fine but it still doesn't seem to be able to contact my phone. I cannot sync it either.
Anyone got an idea? I seem to be on my last nerve.
Click to expand...
Click to collapse
I'm on Windows 7 Ultimate. Driver from AndroidSDK and HTC Sync works perfectly for me. I can access everything except cannot sync with HTC Sync.
Rogers Magic
Rooted
CyanogenMod 4.1.9999
I cannot sync either, when installing the sync program it gives an error but continues installation, then my phone says it cannot detect htc sync on my computer, but im gonna try this link http://www.mydigitallife.info/2009/08/24/workaround-for-htc-hero-sync-problem-in-windows-7/
trillex said:
I couldn't, for the life of me, get it to work so I put Windows XP on a vmware and flashed it through there. Works wonders.
Click to expand...
Click to collapse
I'm glad you decided to upgrade back to XP!
IE_DSM said:
I'm glad you decided to upgrade back to XP!
Click to expand...
Click to collapse
LOL, Windows 7 is a damn nice release and a lot faster than both xp and vista compared to the hardware available at the moment off release.
i am also using windows 7 beta and final
no issues at all. and i also think, that win7 is really good piece of software. far superious to win xp
Hello all,
I'd really appreciate some help.
Just recently I notice that my HTC HD2 is no longer recognized by WMDC on my machine (a Windows 7 64bits). Initially I checked various internet sources for possible problems with WMDC setup, nothing worked. Then I tried to link between a Tytn II on the same machine, WMDC recognizes the connection, and was able to establish the link. So it looks my WMDC on the desktop is functioning appropriately.
When I use the USB cable to link the desktop with HTC HD2, the mobile is being charged. But there is simply no link so I have not been able to perform syncs. I even try to uninstall My Mobile Remote Adapter, and I saw the desktop was able to reinstall My Mobile Remote Adapter. Unfortunately WMDC still does not recognize the mobile.
Thank you all in advance.
PocketPC-User
My HD2 also stopped syncing with WMDC some time ago, both in my home and work machines... Both with windows 7 (on is x64 other is x86). So I think it could be some windows update... ?
I've disabled the "Enable faster data synchronization" thing and it works, but it is slow.
This happens every now and then for me, too. Usually, rebooting the computer fixes it, so, if you haven't done that, do it. Another thing to try is connecting your HD2 to a different USB port, as that can trigger a redetection. Also, it's worth taking a look at "Optional Updates" in Windows Update, since you may find a WMDC update there that was added when you plugged the device in.
Tried both methods but still to no avail
Hello Osprey00, and DeadVirus:
Many thanks.
I tried many a thing. Rebooting, and soft reset HD2, I installed almost every optional update except language packages, I also disabled the "Enable faster data synchronization" option. Unfortunately so far nothing is clicking. This is getting me frustrated.
So I appreciate all the help I can get and also would like to invite more friends to tip in. Sincere appreciations in advance.
PocketPC-User
WMDC
You have to download from microsoft "drvupdate-x86" file.
PocketPC-User said:
Hello all,
I'd really appreciate some help.
Just recently I notice that my HTC HD2 is no longer recognized by WMDC on my machine (a Windows 7 64bits). Initially I checked various internet sources for possible problems with WMDC setup, nothing worked. Then I tried to link between a Tytn II on the same machine, WMDC recognizes the connection, and was able to establish the link. So it looks my WMDC on the desktop is functioning appropriately.
When I use the USB cable to link the desktop with HTC HD2, the mobile is being charged. But there is simply no link so I have not been able to perform syncs. I even try to uninstall My Mobile Remote Adapter, and I saw the desktop was able to reinstall My Mobile Remote Adapter. Unfortunately WMDC still does not recognize the mobile.
Thank you all in advance.
PocketPC-User
Click to expand...
Click to collapse
I had the same problem and took me a while to fix it. I am constantly flashing customs Roms and always sync my contacts and calendar entries after flashing. After a few flashes, WMDC stopped recognising my phone. At the time i didn't do a Task29 before flashing and i think that was confusing my pc (don't ask me how!!)
Anyway, i did a Task29, flashed the rom and it has worked everytime since. Dunno if this will solve your problem but its worth a try
I'm also on Win 7 HP 64 and I always use task 29 before updating the roms (about once a week) and I never have this issue, so it may well be worth running task 29 and flashing again
SOLUTION
I had this and it ruined my life until I followed instructions on this thrtead. Loads up all the drivers you need and no problems since!!
http://forum.xda-developers.com/showthread.php?t=623356
Good luck
Heyy I had same problem some weeks ago, I read there is a problem between windows 7 64bits and WMDC.. after try a lot of things, I erased WMDC and reinstall WMDC 32bits.. (My PC is 64bits.. and I couldn´t install 64 bits..). and it works !!
efital1 said:
You have to download from microsoft "drvupdate-x86" file.
Click to expand...
Click to collapse
Hello, thanks. Well, my desktop is Windows 7 Ultimate/64 bits. drvupdate-x86 would not install. I installed 64bit version of the same software. Best wishes.
wyler said:
Heyy I had same problem some weeks ago, I read there is a problem between windows 7 64bits and WMDC.. after try a lot of things, I erased WMDC and reinstall WMDC 32bits.. (My PC is 64bits.. and I couldn´t install 64 bits..). and it works !!
Click to expand...
Click to collapse
I tried but could not install WMDC 32bits. It complained that it was not for this machine.
Thanks any ways.
johnerz said:
I'm also on Win 7 HP 64 and I always use task 29 before updating the roms (about once a week) and I never have this issue, so it may well be worth running task 29 and flashing again
Click to expand...
Click to collapse
Thanks, but this sounds more complicated. I have never flashed a new ROM on HTC HD2 myself. Given I have been rather busy, I have been looking for an easier solution. Best wishes.
PocketPC-User
Mr Kipper said:
SOLUTION
I had this and it ruined my life until I followed instructions on this thrtead. Loads up all the drivers you need and no problems since!!
http://forum.xda-developers.com/showthread.php?t=623356
Good luck
Click to expand...
Click to collapse
John,
Thanks. The more I read about this thread, the more confused I have become. It seems to have something to do with Task 29 as another friend suggested. Best wishes.
Anyway to manually get the drivers for it? I can't find them and I can't sync my device to my computer. Windows Mobile Device Center won't work at all, it doesn't recognize my HD2 and it says the driver installation fails.
Can someone help me out please? Thanks
Windows Mobile Device Centre was all I never needed on my win7 x64. I installed the program before inserting the HD2 though. Obviously make sure you have the program up and running before plugging in the HD2 and selecting activesync on it; It should load up. You could uninstall the driver (from device manager) and start again if all else fails.
What if it does not?
Started doing that "cant recognize" issue while installing NAND (at the radio installation process -r: 2.15., compatible)
Figured to go to stock WinMo with SDCard, but it still cant..
Faster data sync disabled, after that it tried to install the drivers again, but says it fails...
Gotta go to ms and install the updated win mob dev c. The one that ships needs updating.
Also, once you are into the android side of things you should open wmdc, connection settings, and turn off allow usb connections, and install the android usb drivers.
Thanks mate, but done everything, I mean everything. Now I'm totally stock, original SPL and original WWE ROM, everythings working like a charm, besides connecting to a PC. Also tried with another computer (XP) and another cable. I can say I've done everything I found on the net, but nothing helps. Uninstalling driver, uninstalling HTC Sync etc etc etc... It just cant recognize the USB..
thekillingroad said:
Thanks mate, but done everything, I mean everything. Now I'm totally stock, original SPL and original WWE ROM, everythings working like a charm, besides connecting to a PC. Also tried with another computer (XP) and another cable. I can say I've done everything I found on the net, but nothing helps. Uninstalling driver, uninstalling HTC Sync etc etc etc... It just cant recognize the USB..
Click to expand...
Click to collapse
Replace your USB Cable and Thats ALL !
i had the same problem....i am for now using windowx xp
aks777 said:
i had the same problem....i am for now using windowx xp
Click to expand...
Click to collapse
I have been using it win 7 64 bit since the beginning. and I never have a problem with the driver.
Try redownload and reinstall Windows Mobile Device Center from Microsoft website.
Only connect your device after the driver has been properly installed.
in device manager delete usb controller after software installation.
Thanks to ALL, but changing the USB cable, so sure that's ALL? =)
I'm not gonna mention that I've written that I've tried it with many computers and many cables. =)
The phone is sent to HTC and they told me that they ordered a new mainboard.
Hope doesn't take too much time. My Service Provider gave me a Galaxy 7500.. Cupcake, no market.. arrrgh!
Thinking of buying an iPhone and selling it after two weeks but that's gonna cost me $200 loss in two weeks. too much =)
As doing some thinking.. the device cannot "introduce" itself to the computer. I couldn't find a more sense making answer.
If you've tried hard-resetting, cable and PC changing, if it's still not working, then there should be a problem about the phone, mostly about the mainboard.
I suggest anyone having that problem go make your phone check at a service, of course if you have warranty. =)
Sorry if this is a duplicate couldnt see anything about it.
installed wp7 every thing works fine
so i thought id try and connect it up to my computer
the phone and computer make a noise when connected
but there is no signs of it on the laptop
it wont connect to zune or wmdc Helpppp.
ps. im using windows 7 operating system for my laptop.
Why are you posting a question in the development forum. This is why mods have a full time job cleaning the forums
MY bad
my bad, how do i move it ?
I'm not sure whether this helps, but I'll try. On my PC the Mobile Device Center doesn't recognize my LEO70, you have to download the Zune application for that. No big deal really, you can do with that app everything you were used to in MDC.
Fix.
I managed to fix it in device manager it was a corrupt driver.
i just right click and reinstalled and it worked from there.
cheers for the help though people!
I have this same problem, but I couldn't seem to fix it. There is no driver at all. It says device not recognized when i go to device manager. As winmo 6.5 and android, the usb/laptop detects my hd2 just fine. But as soon as I flashed wp7, it is not being detected. *pull hair*
anyone kind enough to post the HD2 WP7 usb driver so that I could manually install it?