Database Users

The Definitive Android 2.1 Upgrade Chart - Updated With User Interfaces

Alright, like everyone else, I have grown tired of all the complaining about the 2.1 update. Yes, I would love to get my hands on the official update as I feel our 2.1 leak was pretty buggy. The devs have done great with what they have to work with, and I love running 2.1 even with some of the quirks that are inherent to a hacked ROM.
What I don't get is how everyone can be so upset with Sprint. Personally, I am on Sprint because they are cheap, and offer good cell phone service where I live. That's it. If you are upset with your carrier (as I was with my extremely high bills on Verizon) then buy out your contract and go to another carrier. However, don't expect that you will get your magical 2.1 upgrade any sooner with any other carrier.
Do most people realize that there is not a single Android phone for sale in America that has ever been upgraded to 2.1 from 1.5 or 1.6? In fact, there are only three phones that have ever even received an Android OS upgrade at all. The T-Mobile G1 (1.0-1.6), the T-Mobile myTouch 3G (1.5-1.6), and the Motorola Droid (2.0-2.1). That's it people.
For all the people blaming Sprint, HTC, or even Sense for how long it's taking them, look around. The T-Mobile G1 and myTouch3G both came out before the Hero, both run vanilla Andoid, and neither of them have been upgraded to 2.1. Just look at all the phones that are still running 1.5 and 1.6.
Personally, I think it will be hilarious if Sprint is the first carrier in America to upgrade a phone from 1.5 to 2.1. If this upgrade happens soon, this will certainly be the case. I just don't get how people can be so upset that we don't have the official 2.1 yet when there are only three phones that have it (two of which launched with it, and one of which launched with 2.0).
I apologize for making a new thread, but I wanted the chart below to have it's own space, and I didn't want it to get buried in one of the many other 2.1 threads. I believe this chart contains every Android phone available on one of the 4 major carriers in America. I compiled this list using wikipedia, so I didn't verify that it is 100% valid. I listed only phones available in America, and cleaned up the formatting to make it useful. Enjoy.
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I Gotta say that no one should be PO'D at Sprint,HTC or any other company for that matter, Sprint is the Best carrier I've been. Quit whining 2.1 will arrive before you all know it. Shut up root your hero while you still can flash a custom 2.1 rom and be happy. i Know im not gonna to upgrade to the official release. Ill wait to one my fav dev's puts out a 2.1 rom based off the otw upgrade with all fat trimmed off so it runs the way it should. So everybody behave your selves the upgrade from sprint will come no doubt, then you can go back to whining about how laggy and buggy your 2.1 hero is.
As for me Im gonna flash toast's new one fresh-toast 1.1, oh maybe something from damageless, oh hey darchstar's got a new one wow decision, decisions, lol

Thanks for doing this.
This definitively shows that the problem is not with Sprint and that manufacturers seem to have decided that there is no benefit to them whatsoever to supporting existing customers. Google is also failing to get the situation under control.
"Want the latest version of Android? Pay up."
That's what this chart says to me, loud and clear.

Re: The Definitive Android 2.1 Upgrade Chart
I agree upgrade to the latest EVO 4G anyone
Sent from my HERO200 using the XDA mobile application powered by Tapatalk

I agree that people should stop whining about 2.1, it's more annoying than the 2.1 posts.

I guess my personal aggravation is the fact that it seems if you don't have the latest and greatest phone through your carrier's catalog you seem to just be cast in the corner. Was it not just 5 months ago the Hero was the savior and pride and joy of sprint's network and now with the evo on its way it's as if were the red headed child sitting in the corner. I agree that when it comes it comes but I just don't like the feel a company gives when they do something like that. Yes market and pay attention to your new toy but don't forget your loyal followers and their needs when we're locked in to at least 12 months with a phone you just called the greatest thing since the last big hit.

Its always been the same with every OS and every carrier. I remember being wint Windows same thing, these company make the money in the hardware not software therefore it's no business sense to give a great deal of support for older hardware. The truth of the matter is that for companies like HTC, people will continue to purchase the latest, even after all the waiting on the Hero most people will still go out and get the Evo. The only company making great support is Apple.

DR.mobbfigga said:
I Gotta say that no one should be PO'D at Sprint,HTC or any other company for that matter, Sprint is the Best carrier I've been. Quit whining 2.1 will arrive before you all know it. Shut up root your hero while you still can flash a custom 2.1 rom and be happy. i Know im not gonna to upgrade to the official release. Ill wait to one my fav dev's puts out a 2.1 rom based off the otw upgrade with all fat trimmed off so it runs the way it should. So everybody behave your selves the upgrade from sprint will come no doubt, then you can go back to whining about how laggy and buggy your 2.1 hero is.
As for me Im gonna flash toast's new one fresh-toast 1.1, oh maybe something from damageless, oh hey darchstar's got a new one wow decision, decisions, lol
Click to expand...
Click to collapse
X2 This is what I think too.

ziggy682 said:
Alright, like everyone else, I have grown tired of all the complaining about the 2.1 update. Yes, I would love to get my hands on the official update as I feel our 2.1 leak was pretty buggy. The devs have done great with what they have to work with, and I love running 2.1 even with some of the quirks that are inherent to a hacked ROM.
What I don't get is how everyone can be so upset with Sprint. Personally, I am on Sprint because they are cheap, and offer good cell phone service where I live. That's it. If you are upset with your carrier (as I was with my extremely high bills on Verizon) then buy out your contract and go to another carrier. However, don't expect that you will get your magical 2.1 upgrade any sooner with any other carrier.
Do most people realize that there is not a single Android phone for sale in America that has ever been upgraded to 2.1 from 1.5 or 1.6? In fact, there are only three phones that have ever even received an Android OS upgrade at all. The T-Mobile G1 (1.0-1.6), the T-Mobile myTouch 3G (1.5-1.6), and the Motorola Droid (2.0-2.1). That's it people.
For all the people blaming Sprint, HTC, or even Sense for how long it's taking them, look around. The T-Mobile G1 and myTouch3G both came out before the Hero, both run vanilla Andoid, and neither of them have been upgraded to 2.1. Just look at all the phones that are still running 1.5 and 1.6.
Personally, I think it will be hilarious if Sprint is the first carrier in America to upgrade a phone from 1.5 to 2.1. If this upgrade happens soon, this will certainly be the case. I just don't get how people can be so upset that we don't have the official 2.1 yet when there are only three phones that have it (two of which launched with it, and one of which launched with 2.0).
I apologize for making a new thread, but I wanted the chart below to have it's own space, and I didn't want it to get buried in one of the many other 2.1 threads. I believe this chart contains every Android phone available on one of the 4 major carriers in America. I compiled this list using wikipedia, so I didn't verify that it is 100% valid. I listed only phones available in America, and cleaned up the formatting to make it useful. Enjoy.
Click to expand...
Click to collapse
sprint still sucks Di** in my opinion, 2.1 or not

I will tell you why I am upset with sprint over this. It's because sprint in conjunction with HTC and Samsung decided back late last year that instead of doing maintenance updates to fix the known issues with both phones they would upgrade the phones to 2.1 and include the fixes then. This certainly implied some urgency on their part. But apparently none of the companies involved put enough resources into the upgrade. Also this fantasy of doing both phones at the same time tells me they are not interested in getting the updates out as soon as they are available because someone might be upset if one gets done before the other.
I rooted back in Jan and my phone works great. But I also expect when I buy a premium phone that it is supported properly by Sprint and the phone manufactures. If they can't do that then they have failed. I don't care if no other phone has been upgraded to 2.1. Every other carrier in the US has a phone that runs 2.1 yet sprint can't even give us a date to have that option. They have really screwed this up.

Crash83 said:
I guess my personal aggravation is the fact that it seems if you don't have the latest and greatest phone through your carrier's catalog you seem to just be cast in the corner. Was it not just 5 months ago the Hero was the savior and pride and joy of sprint's network and now with the evo on its way it's as if were the red headed child sitting in the corner. I agree that when it comes it comes but I just don't like the feel a company gives when they do something like that. Yes market and pay attention to your new toy but don't forget your loyal followers and their needs when we're locked in to at least 12 months with a phone you just called the greatest thing since the last big hit.
Click to expand...
Click to collapse
Always seems like putting money in a salespersons hand causes them amnesia....
Just think of SPRINT as a REALLY BIG salesperson

MagnusRagnarok said:
Always seems like putting money in a salespersons hand causes them amnesia....
Just think of SPRINT as a REALLY BIG salesperson
Click to expand...
Click to collapse
Well since I don't go to salespersons who don't in some way look after my interests that would mean that I wouldn't go back to Sprint. I have no intention of doing that. Sprint provides a quality service at an affordable price. They just can't afford to continue to make mistakes like this or they will continue their decline until they are out of business and I don't want to see that happen.

it's the old "fire and forget" routine.

Re: The Definitive Android 2.1 Upgrade Chart
"Want the latest version of Android? Pay up."
That's what this chart says to me, loud and clear.
Click to expand...
Click to collapse
How?????
Sent from my HERO200 using the XDA mobile application powered by Tapatalk

I updated the chart with the type of custom user interfaces run on the various phones in case it has any effect on rolling out OS upgrades.

Ziggy,
Excellent points, thanks for the perspective

nebenezer said:
Ziggy,
Excellent points, thanks for the perspective
Click to expand...
Click to collapse
Thanks for that.
Completely off topic, but has anyone ever actually had to say "TouchWiz" out loud to someone?
Talk about the worst product name ever. I don't think I could buy a phone with that UI on it, simply because I would be too embarrassed to actually tell anyone that I was playing with my "TouchWiz".

raylusk said:
I will tell you why I am upset with sprint over this. It's because sprint in conjunction with HTC and Samsung decided back late last year that instead of doing maintenance updates to fix the known issues with both phones they would upgrade the phones to 2.1 and include the fixes then. This certainly implied some urgency on their part. But apparently none of the companies involved put enough resources into the upgrade. Also this fantasy of doing both phones at the same time tells me they are not interested in getting the updates out as soon as they are available because someone might be upset if one gets done before the other.
I rooted back in Jan and my phone works great. But I also expect when I buy a premium phone that it is supported properly by Sprint and the phone manufactures. If they can't do that then they have failed. I don't care if no other phone has been upgraded to 2.1. Every other carrier in the US has a phone that runs 2.1 yet sprint can't even give us a date to have that option. They have really screwed this up.
Click to expand...
Click to collapse
What the hell? AT&Fee doesn't have a 2.1 device and neither does T-Mobile really. They have the Nexus One, but it is not sold in stores and with all the hardware and software issues, it's not worth mentioning. The only carrier with any 2.1 devices is Verizon and that is just as of now. The MT3G, EVO, and other devices are well on the way.

think of it this way... you're gonna want to run Froyo when it comes out anyway & NO WAY is Sprint or HTC gonna bother with an official upgrade for that. They'll be pushing the EVO/Next Big Thing. Thank goodness for the great developers working on stuff here.

Maybe we should organize a boycott of the Galaxy Tab

I apologize for making another "I'm mad at Samsung for..." thread, but after trying for the past hours to get the JI5 update and failing, I'm a bit angrier than I usually am and want to hurt Samsung somewhere where they will feel it while not going to extremes like trying to organize a class action suit.
Ever since the Galaxy S line came out they really haven't done much to support it except release 3 buggy updates for three of the phones and completely ignore the one that's been out in the States for the longest (until the "made you look" event of today), yet they're so eager to show off that Galaxy Tab that they want everyone to be interested in and buy next month. I suggest simply spreading the word to everyone that no one should but that thing until they at least get their house in order and get the Galaxy S line up to the basic functionality they should have had out of the box. Spread the word that they apparently can't support the products they release and that nobody should touch those things until they can prove they are going to stand behind the products they want us to spend our hard earned money on.
Before some of you start flaming me, I do very well know this is a forum for people who mod their phones and have no intention of staying stock. I mod my phones too. Even with the fixes I've flashed I still have issues with GPS and the phone resetting. I appreciate everything the community has done to help make these phones better and I whole heartedly thank them for doing so, but at the same time there's a whole company with a division of people getting paid to do this that hasn't been able to supply us with one good fix after nearly 3 months time. It's time we should make every potential customer aware of that.

I'm boycotting the U.S. release of the Galaxy Tab, but only because I find the fact that all 4 U.S. carriers disabling the phone functions of the thing (the international version won't have this limitation) as a hugely retarded move.
I'm not interested in carrying around 2 huge slabs-o-touchscreen all the darn time. If I were I'd be an iDiot and worship Steve Jobs.

That's understandable, personally I could care less about being able to make calls on tablet. It's not like you would be able to take calls on both your cell phone and the tablet. And I sure wouldn't care for having another phone number.
I love my iPad btw!

masterotaku said:
I'm boycotting the U.S. release of the Galaxy Tab, but only because I find the fact that all 4 U.S. carriers disabling the phone functions of the thing (the international version won't have this limitation) as a hugely retarded move.
I'm not interested in carrying around 2 huge slabs-o-touchscreen all the darn time. If I were I'd be an iDiot and worship Steve Jobs.
Click to expand...
Click to collapse
Why would you carry it around if you can't use it as a phone?
Sent using my Vibrant with the Tapatalk app

To be honest I am not surprised they are disabling the calling feature. In fact I would be surprised if they didn't.
I mean I for one wouldn't want to stop using my vibrant to use that giant tablet.
Also no matter what it will have wifi so it can be more like a laptop on the go and playing games on it will be awesome from the looks of it.

Well if they are just disabling the feature then that means the hardware to make calls is still built in so someone could root it and make calls anyway. But I'm still not getting one cause it'll be just like my phone. Tablets are a median of a phone and a notebook but nowadays the Ipad is the best out.
Sent from my SGH-T959 using XDA App

Can't say I'm feeling pouty and petulant about Samsung in general, but I crossed four Tabs off my Xmas list when they announced the phone functionality was disabled.
As for the frequent comments about the Tab being too large to use as a phone, I use my phone as a speakerphone most of the time, and Bluetooth headsets put the final nail in the coffin for that argument.

I really doubt the S Tab will sell much anyway.
Smaller screen than the iPad, lower resolution, considerably worse battery life, for almost the same price....
Plus, given our experience with Samsung, it will probably not be upgraded to Gingerbread, which according to Google is the first version of Android actually meant for tablets.
Who in their right mind will buy the Tab?

What made me mad is they have more accessories slated for that thing than the very phones they already have out.
Docks, keyboards and all kinds of goodies. Oh yeah they all plug into the bottom of the Tab not the top like our retarded phones.

hurrpancakes said:
Why would you carry it around if you can't use it as a phone?
Sent using my Vibrant with the Tapatalk app
Click to expand...
Click to collapse
Exactly!
Since it's functionally crippled compared to it's European counterpart I don't plan on carrying one around.
It's an interesting device, and will probably have a modicum of success, but the deliberate lockdown of an existing feature is one that makes me uninterested in it.
Given that it's carrier unsubsidized pricing internationally is likely going to make it more expensive than the iPad, if I were to develop an interest in an Android tablet/mid that didn't support phone functions, I'd just SPEND LESS MONEY on a comparable 7" tablet that doesn't have phone functions. There are several...

Huge flaw with Samsung tablet, not sure if mentioned
At the moment pretty much every App available doesn't even support the tablets 1024x600 resolution so they will be to small for the screen or will stretch and look like crap.

demo23019 said:
Huge flaw with Samsung tablet, not sure if mentioned
At the moment pretty much every App available doesn't even support the tablets 1024x600 resolution so they will be to small for the screen or will stretch and look like crap.
Click to expand...
Click to collapse
I can make everything in an app support that higher res, and I font even consider myself a dev... More of a file mover.. But there are tutorials and some apps are already compatible...
Remember when donut and froyo came out not all apps were compatible.. Some apps dont work on donut now...
Sent from my SGH-T959 using XDA App

WTF does this have to do with the Vibrant? Oh, can all of you stop blaming everything on Samsung? It seems like only half the people on this forum has sense and understands that T-Mobile makes the final call on updates.

DKYang said:
WTF does this have to do with the Vibrant? Oh, can all of you stop blaming everything on Samsung? It seems like only half the people on this forum has sense and understands that T-Mobile makes the final call on updates.
Click to expand...
Click to collapse
Dude, you are drawn to these threads like a fly is to sh!t!
T-Mobile has its problems, but what about the rest of the companies carrying the Galaxy S? Have any released Froyo, or successful compass fixes?
No? Must be a worldwide carrier conspiracy to make Samsung look bad, by delaying fixes and OS upgrades.....
No, Samsung's track records with product support just sucks. That's why some are pissed.

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Wait a second, let me get this straight. You are upset because an unofficial, probably beta quality firmware wasn't available properly through a piece of software that hasn't been released to the US market yet?

KerryG said:
Wait a second, let me get this straight. You are upset because an unofficial, probably beta quality firmware wasn't available properly through a piece of software that hasn't been released to the US market yet?
Click to expand...
Click to collapse
Nice troll, since I don't believe you are actually as stupid as you're trying to get us to believe.
No, we're all pissed off about Samsung's crappy support. I bought a phone with a GPS built in. I can't use my GPS because it doesn't work.
A little fact which has been repeatedly explained to you. So either you choose to ignore it so you can troll more, or you have major issues with reading comprehension, take your pick.
And, as I said elsewhere, no one forced you to bring your fanboi self into this thread.

I'll hold out for MOTO or HTC
Sent from my PC36100 using XDA App

That's great, let's organize a boycott of something that 99.9% of people have no plan to purchase in the first place. In other words, we're going to have to seek out people who want to buy the Tab and then dissuade them. Personally, I think I won't.

psshh, who is gonna buy that over sized phone anyway, too big for been a phone, too small for been a tablet

Interesting thread about Bell Vibrant issues

I guess following thread is a very good example of how civilized people deal with issues. Samsung is in question.
http://forum.xda-developers.com/showthread.php?t=883820
May be we need to start campaign about Froyo/Gingerbread using same tactics?
That was promised and a lot of hardware were bought because of this. Time to hold promises!
It's a little bit to late (because some variants are already got/getting Froyo), but there is a chance consolidate across all variants.

CNemo7539 said:
May be we need to start campaign about Froyo/Gingerbread using same tactics?
That was promised and a lot of hardware were bought because of this. Time to hold promises!
Click to expand...
Click to collapse
That thread is because of real failures on the device, rendering them unusable. Sorry, but you're a fool if you purchased a device because it might get an update, it's not Samsung's fault.
I'm getting a bit frustrated waiting for this update because there are things popping up that require Froyo, but some of these comments/threads on a number of forums are just silly.
By all means, make yourself heard, but the lack of Froyo doesn't render the device unusable.

Verizon will give it to us when they are satisfied with the build. A 1960's hippie movement will not get it here any faster.
I am fine with 2.1 myself.
good day.

J Shed said:
That thread is because of real failures on the device, rendering them unusable. Sorry, but you're a fool if you purchased a device because it might get an update, it's not Samsung's fault.
I'm getting a bit frustrated waiting for this update because there are things popping up that require Froyo, but some of these comments/threads on a number of forums are just silly.
By all means, make yourself heard, but the lack of Froyo doesn't render the device unusable.
Click to expand...
Click to collapse
My phone USB failed few days ago. I have thread here, trying to get additional information if others have similar problems. That said VZ already send another one for free. I do not know yet if it is new or refarb.
What I think is that, promise is what it is. I didn't pushed them to promise anything. But, getting normal support for device is something I've assumed at the time of purchase phone + dock + other crap. Would I know that everything is so slow, I might got another phone. I think I'm not alone here.

CNemo7539 said:
My phone USB failed few days ago. I have thread here, trying to get additional information if others have similar problems. That said VZ already send another one for free. I do not know yet if it is new or refarb.
What I think is that, promise is what it is. I didn't pushed them to promise anything. But, getting normal support for device is something I've assumed at the time of purchase phone + dock + other crap. Would I know that everything is so slow, I might got another phone. I think I'm not alone here.
Click to expand...
Click to collapse
They committed to releasing the update, they gave an estimated time frame for release, they didn't PROMISE anything. Froyo is coming, but the lack of it doesn't mean your phone doesn't work. Updates aren't normal support, they're updates. 2.2 is not required for the phone to function.
The funny thing is you're absolutely not alone (pretty sure I made that clear in my OP), it's just getting ridiculous some of the things people are demanding. It's not Samsung, nor Verizon's fault you purchased a device based on what it might be. That's your fault, period. I purchased this phone for what it was the day I got it, not for some dream land a few months down the road.

I feel about this a little bit differently, looking at the back of my phone dock. It has easy readable label saying that some functionality will be available when 2.2 update released. And it was promised SHORTLY. So shortly, that people found it OK to hold over 30 days grace period.
Overall I do not think it silly to expect something. I DO EXPECT that MS will patch Windows, Live etc. I DO EXPECT that HP, Dell and others update drivers. This practice exists for years now.
I do not know why it sounds funny when I expect that Samsung or VZ will fix GPS and other issues?
It is not that I'm screaming for update right now. But some clarity about situation will be greatly appreciated. Neither VZ nor Samsung didn't stepped down from their heights to inform us, mere mortals.

chopper the dog said:
A 1960's hippie movement will not get it here any faster.
good day.
Click to expand...
Click to collapse
What if you ARE a 1960's hippie though?
Sent from my SCH-I500 using XDA App

CNemo7539 said:
It is not that I'm screaming for update right now. But some clarity about situation will be greatly appreciated. Neither VZ nor Samsung didn't stepped down from their heights to inform us, mere mortals.
Click to expand...
Click to collapse
This is fair, but can you name companies that do this? Unfortunately it's very rare.
They can't give you a set ETA (software is such that you can't give out fixed dates until it's done), nor can they really tell you what they're working on/why it's delayed (would you really understand if they did tell you?). The best they could tell you is "we're working on it," and unless you live in a cave (or subscribe to one of the ridiculous conspiracy theories), you already know that.
And again, YOU deciding to hang onto the dock is your fault, not Samsung's. At 29 days, you could've strolled into the VZW store, and returned it. And again, they will release Froyo for the Verizon Samsung Fascinate. If they do not, they will be in real legal trouble because suddenly, you'd have a case for a class action lawsuit because of your dock.

J Shed said:
This is fair, but can you name companies that do this? Unfortunately it's very rare.
They can't give you a set ETA (software is such that you can't give out fixed dates until it's done), nor can they really tell you what they're working on/why it's delayed (would you really understand if they did tell you?). The best they could tell you is "we're working on it," and unless you live in a cave (or subscribe to one of the ridiculous conspiracy theories), you already know that.
And again, YOU deciding to hang onto the dock is your fault, not Samsung's. At 29 days, you could've strolled into the VZW store, and returned it. And again, they will release Froyo for the Verizon Samsung Fascinate. If they do not, they will be in real legal trouble because suddenly, you'd have a case for a class action lawsuit because of your dock.
Click to expand...
Click to collapse
Believe it or not, I'm in IT... And I tell you - there is always deadlines and dates are set in stone. Moreover, public beta will settle all worries. It is easy way to show to average public what company does and where it stays at the moment. That is how other companies handle same problems. MS with SP betas is good sample. Even secretive Apple does it!
I guess, we have a case for class action. I just wonder for how long we should wait before initiating it? As of now, we have a pretty good reason to believe that time for Froyo is gone, because Gingerbread is out and Samsung has it. Do you see my point?
As to return... Well, it not going to happen in the future. I'm going to stay away from Samsung products. Unfortunately I cannot leave VZ.

CNemo7539 said:
Believe it or not, I'm in IT... And I tell you - there is always deadlines and dates are set in stone.
Click to expand...
Click to collapse
"IT" and software development are not the same thing.
Public beta works with basic software, and even some OSes, not with phones. You release a public beta that has a bug that can brick your phone, and you're screwed. It's MUCH more difficult to fix a bricked phone than it is to fix a desktop that won't boot properly.
You don't have a case, yet. If Samsung fails to deliver 2.2, then you will, not until then.

J Shed said:
"IT" and software development are not the same thing.
Public beta works with basic software, and even some OSes, not with phones. You release a public beta that has a bug that can brick your phone, and you're screwed. It's MUCH more difficult to fix a bricked phone than it is to fix a desktop that won't boot properly.
You don't have a case, yet. If Samsung fails to deliver 2.2, then you will, not until then.
Click to expand...
Click to collapse
No need to explain what exactly I do. It is development.
Go to Apple site and figure out how they deploy public betas for iOS. Nobody complains about broken phones. I never heard about this.
Hell!!! Film the video for youtube if not anything else! Show prototypes in the stores! Even this will be better then noting! Release official statement. Just do not sit like cat in the sand!
They simply are not willing to do anything, because they got their money already.
And could you please define "fails to deliver"? As far as I'm concerned they pretty much failed. Froyo was released and pulled off several times on other SGS phones. And they have Froyo on tab, which essentially same hardware. What is this?
Though I might consider it as showing progress ;-) Problem is that at such pace phone will physically pass out sooner then we get update.

Believe it or not, I am actually trying to get them into admitting that Froyo will not be released.
I got one rep who replied to say it, however, she doesn't know wtf she is talking about. Depending on their next few replies if whether I crack the email open and send it to the major blog sites.
I am trying to get someone who actually knows something to admit that 2.2 is not coming. We shall see. Past that, you are right, there is not a damn thing we can do until its determined that its NOT coming out.

J Shed said:
2.2 is not required for the phone to function.
It's not Samsung, nor Verizon's fault you purchased a device based on what it might be.
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Click to collapse
Tell that to the hundreds of thousands who bought a cradle with a sticker on it saying "2.2 required for this to function".
Is that their fault they received a product which doesn't work as advertised, just to open the box up to a "gotch'ya!" sticker?
Is that somehow not Samsung nor Verizon's fault, too?
Sometimes I wonder how often people on here ever take responsibility, seeing as they are so quick to make excuses and attack those wronged. You would all do well in politics or customer service; Neither party holds anyone accountable for their false promises.

The problem is, until they admit that its not being released, they have us all on a technicality, that coming soon has no defined time frame. Leaked internal documents are likely not admissible in a lawsuit.
Its ****ty, its unethical, but it is what it is.
I am just as angry as well.

According the news, Samsung is going to introduce Galaxy S ancestor in Barcelona in February. So, I guess first Galaxy S lifespan is even shorter than I've expected. Sure, it is because was VZ was late to the game. Churning out new models at such pace doesn't leave time to support old ones.

Galaxy s is like lexus to toyota. It's just a line of phones from samsung which are high end.
Adrynalyne is right when he says that there is nothing that we can do but make them admit that nothing is coming out...

CNemo7539 said:
No need to explain what exactly I do. It is development.
Go to Apple site and figure out how they deploy public betas for iOS. Nobody complains about broken phones. I never heard about this.
Hell!!! Film the video for youtube if not anything else! Show prototypes in the stores! Even this will be better then noting! Release official statement. Just do not sit like cat in the sand!
They simply are not willing to do anything, because they got their money already.
And could you please define "fails to deliver"? As far as I'm concerned they pretty much failed. Froyo was released and pulled off several times on other SGS phones. And they have Froyo on tab, which essentially same hardware. What is this?
Though I might consider it as showing progress ;-) Problem is that at such pace phone will physically pass out sooner then we get update.
Click to expand...
Click to collapse
Funny you mention apple, and then in the same breath you talk about making phones obsolete.
Apple and Samsung are apples and oranges (lol). Apple has ONE phone (3 if you want to count the og, 3g, and 3gs, but those are mostly obsolete), Samsung has at least 4 or 5 in the US alone. Each on different networks, and with differing software setups (bloatware). How again are they going to ensure they don't start ****ing **** up if they push a public beta? Trust me, I'd LOVE if they did that, but it's an unrealistic expectation.
And "fails to deliver" means it doesn't come, at all, ever, period. When they admit to freezing development and NOT releasing anything past 2.1, then everyone who purchased a dock has a case for a class action lawsuit.
lowkee said:
Tell that to the hundreds of thousands who bought a cradle with a sticker on it saying "2.2 required for this to function".
Is that their fault they received a product which doesn't work as advertised, just to open the box up to a "gotch'ya!" sticker?
Is that somehow not Samsung nor Verizon's fault, too?
Sometimes I wonder how often people on here ever take responsibility, seeing as they are so quick to make excuses and attack those wronged. You would all do well in politics or customer service; Neither party holds anyone accountable for their false promises.
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Don't talk to me about accountability when you are so eager to blame someone else for your failure to return a product you weren't satisfied with. It's also your fault you decided to wait it out for Froyo.
You chose to wait, that's on you. So now it's a matter of you waiting for them to release 2.2+, or them to admit they won't release it.
I'm not defending anyone, I'm just tired of the stupid crap I'm seeing from people over this update. I didn't buy that dock because I think it's a piece of crap, regardless of the fact the 3.5mm jack doesn't work (which, BTW, sounds like it's the ONLY thing not working, it charges the phone, displays the dock program).

RacerXFD said:
Galaxy s is like lexus to toyota. It's just a line of phones from samsung which are high end.
Adrynalyne is right when he says that there is nothing that we can do but make them admit that nothing is coming out...
Click to expand...
Click to collapse
I guess we are getting away from the intended topic. This might be my fault, if I not expressed clearly.
If adrynalyne is talking to somebody at Samsung, would be nice if he can share that person contact. I guess idea is to have one single point of force application.
Even if that person is brainless office droid, he will have to report up at some point, if number and intensity of complaints is over some threshold.
Could we here formulate some collective message and start pushing it from different emails?

I'd just like to use the 3.5mm audio out on my dock, have map rotation gesture working in maps and get chrome to phone back; new gmail client would be a nice upgrade... Hopefully it will happen someday...
Sent from my SCH-I500 using XDA App

I LOVE my Moto X. But...

It doesn't seem to be selling very well. Or have any ROM development (but that's a separate topic).
I mean it has some game changing features, but I don't think people really understood those unique features it offers. The Rogers employees at various stores didn't even have a clue about Touchless Controls so what selling point would they pitch to a client looking to get a new phone? It's got "less cores", "I would just go with the Galaxy S4". The ONLY Canadian carrier selling this phone is not even educating it's employees about new upcoming products, prior to release. It's sad, really. Is that why the only two OEM's doing well (Samsung, Apple) are the ones that bombard us with advertising?
I have not seen any advertising for Moto X at all.
I dunno it seems like the Moto X is the best phone that not many people bought. Seems like a complete marketing failure if anything.
I hope I'm wrong about this!
Discuss.

Does whether or not it sells well affect your usage of the device?
For me, it doesn't. I'm sure Google and Motorola are aware of the mountain they need to climb in order to build mindshare and attain high sales, and they probably don't expect it to happen immediately with this one device.

ultravisitor said:
Does whether or not it sells well affect your usage of the device?
Click to expand...
Click to collapse
This was never implied in any way, shape or form. What is the reasoning behind this question?
It's not really about the phone at all. It's about what I suspect was a poor marketing execution for a product that could have turned a lot more heads than it has. I mean, sure I don't have statistics, but I'm posting it as an open discussion to see if other people feel this way or if I'm just crazy...
Having went to school for advertising/marketing, it genuinely bothers me when GOOD products fail to sell well because of a failed marketing campaign. It happens a lot, but with Google backing Motorola up on this one, I expected a little more as far as the marketing side goes.

They may be waiting until Motomaker comes out for all carriers to hardcore advertise, they have a few ads out already, go to YouTube and search "Lazy Phone"
Sent from my Rooted AT&T Moto X!

Last I heard it was a "success" in Motorola's eyes.

It might be a success in the USA, but not in Canada. There's no marketing whatsoever going on. All the nice displays & merchandising seen in the US is nowhere to be found in Canada.
I agree with the OP - When I went to buy it outright at Future Shop, they looked at me and said "Why don't you buy a Samsung or Nexus? That phone isn't up to par."
Unfortunately, Motorola Canada continues to underwhelm... Saddening, really. This phone really is the best-kept secret on the market... in Canada.
Sent from my Moto X

Motorola is owned by Google, how well this excellent phone is selling is not an issue for me at all.
Now if it was an HTC phone, and a flop, I'd be worried.
As for the dev support, This is the first device I've ever owned that I didn't feel needed "fixing" with a custom ROM. We have Root, we have Xposed mods, I'm good.

The problem with today's consumers..

gunnyman said:
Motorola is owned by Google, how well this excellent phone is selling is not an issue for me at all.
Now if it was an HTC phone, and a flop, I'd be worried.
As for the dev support, This is the first device I've ever owned that I didn't feel needed "fixing" with a custom ROM. We have Root, we have Xposed mods, I'm good.
Click to expand...
Click to collapse
I was honestly hoping this would be a good device to learn about developing roms on. I have a bunch of things I want to do and no one to go ask for help ;_;

That's what the nexus phones are for

scorpion667 said:
It doesn't seem to be selling very well.
...
The ONLY Canadian carrier selling this phone is not even educating it's employees about new upcoming products, prior to release.
...
I have not seen any advertising for Moto X at all.
Click to expand...
Click to collapse
In the United States, it has been sold out from Verizon Wireless retail stores within a 50-mile radius of me for weeks. So I think that it is selling fairly well.
You are correct that it hasn't been marketed very well. But that all comes down to marketing spend in two areas:
1) Advertisements. Other manufacturers (Samsung, Apple) have more prominently-placed advertisements. Even Motorola and Verizon Wireless tend to promote the Droid RAZR / Ultra / Maxx phones over the Moto X.
2) In-store placement. If you go into a retail store, you'll likely find other phones right at the entrance to the store. The Moto X is usually in the back.

mrbradeli said:
I was honestly hoping this would be a good device to learn about developing roms on. I have a bunch of things I want to do and no one to go ask for help ;_;
Click to expand...
Click to collapse
If you wanted to learn developing you should have gone with a more open device (Nexus 4).
Also, coming from a N4 myself, this is the first phone I don't want to root and mod. I would flash roms, kernels, and tinker with the N4 all the time. But this phone has the perfect blend of software.
The reason people normally flash roms is to get closer to AOSP, and this phone is pretty much pure android with some welcomed additions.
#TeamStockMotoX lol

scorpion667 said:
This was never implied in any way, shape or form. What is the reasoning behind this question?
Click to expand...
Click to collapse
It was an honest question because some people might actually start to become unhappy with the Moto X if it doesn't sell well. I didn't know if that was the case with you or not--some might make that clear in their post, and some might not. Again, it was just a question. There really is no need to be so defensive.

KiNG OMaR said:
If you wanted to learn developing you should have gone with a more open device (Nexus 4).
Also, coming from a N4 myself, this is the first phone I don't want to root and mod. I would flash roms, kernels, and tinker with the N4 all the time. But this phone has the perfect blend of software.
The reason people normally flash roms is to get closer to AOSP, and this phone is pretty much pure android with some welcomed additions.
#TeamStockMotoX lol
Click to expand...
Click to collapse
The extra storage in this phone won me over. Either way, I'm mainly interested in audio stuff. If possible I'd like to mod the phone to do something similar to Voodoo Sound's DAC direct and analog amp. Aside from that I'd like the ability to build AOSP from the source for this device, which I'm pretty sure is possible with the kernel source Motorola posted a while back.

I think advertising might be more aggressive here in the States than in Canada. The only commercials for the Moto X I've seen are the ones with TJ miller and I've only seen them online, not TV since I haven't been watching it recently.

I have seen a lot of national moto x spots during sporting events on television. especially ncaa and nfl football.

Ah okay I wasn't aware it was doing so well in the states. I guess my observation only holds true for Canada. It really is the best android phone to date IMHO. That's why I was thrown off when I saw it was getting zero recognition here in Canada lol. It's good to hear it's at least somewhat successful because they (Google and Moto) revolutionised how I interact with my phone. When major changes like Touchless Controls or Active Notifications are successful, perhaps it will inspire other manufacturers to dust off those R&D facilities and try something new once in a while.
ultravisitor said:
It was an honest question because some people might actually start to become unhappy with the Moto X if it doesn't sell well. I didn't know if that was the case with you or not--some might make that clear in their post, and some might not. Again, it was just a question. There really is no need to be so defensive.
Click to expand...
Click to collapse
Ah okay I was just thrown off cause the point of me making this thread was BECAUSE I believe the Moto X is an amazing phone, why is it not getting recognized - kind of thing. Reading back, I could have worded it better to reflect that. Sorry.
Sent from my XT1058 using Tapatalk 2

I personally love my Moto X.
It's essentially a Nexus device with a couple extra goodies for increased functionality.
Sure the camera needs a little tweaking here n' there, but it's overall a wonderful phone.
This phone came at a perfect time for me. I don't want to flash roms every other day anymore. With my new son my priorities are elsewhere now.
Doesn't matter to me if it's not selling well, just means I'll get extra wow factor when showing it off because less people know about it. As long as motorola keeps supporting it, I'm a happy camper.

I snapped this pic real quick inside At&t retail while ordering my 32gig motomaker card. They are pushing it pretty hard.
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scorpion667 said:
It doesn't seem to be selling very well. Or have any ROM development (but that's a separate topic).
I mean it has some game changing features, but I don't think people really understood those unique features it offers. The Rogers employees at various stores didn't even have a clue about Touchless Controls so what selling point would they pitch to a client looking to get a new phone? It's got "less cores", "I would just go with the Galaxy S4". The ONLY Canadian carrier selling this phone is not even educating it's employees about new upcoming products, prior to release. It's sad, really. Is that why the only two OEM's doing well (Samsung, Apple) are the ones that bombard us with advertising?
I have not seen any advertising for Moto X at all.
I dunno it seems like the Moto X is the best phone that not many people bought. Seems like a complete marketing failure if anything.
I hope I'm wrong about this!
Discuss.
Click to expand...
Click to collapse
What are your sources for sales? Or is this just a personal observation? Google and moto seem to be pretty happy with its sales... ya, it's no iphone or Galaxy in terms of sales, but everything here in the states have been bouncing been in stock/out of stock.
Overall, I care little about how well a device sells as long as it continues to be supported by the manufacturer. I don't think they were aiming for a big swing in market share, but rather, proving a point about how the industry has become over obsessed with specs and to bring the mobile device manufacturing process back to the states. Discounting sales, which is definitely important, I think the moto x had been a great success for what it was made to achieve... And I think it will continue to prove more successful in the coming months. Just my personal observation.
Sent from my SAMSUNG-SGH-I747 using XDA Premium 4 mobile app

ZTE will not unlock bootloader on Axon 7

I purchased the Axon 7 and I really liked it, but the bootloader on the device is locked and personally feeling that you paid for it, it is your device, you should be able to do with what you want. So I wrote to the company, ZTE, and asked them if there was going to be an unlock. This is there response.
"Dear Valued ZTE Customer
Thanks for contacting ZTE.
We would like to inform you that, we do not provide any bootloaders to the customers.
Since we follow a very strict warranty policy, we maintain that any changes to the user interface of the device done by the customers, would voids warranty on them.
Which we basically refer as rooting, and hence we do not support or recommend that to the customer either.
Should you require any further assistance, please do not hesitate to contact us.
Best Regards!"
The bootloader will not be unlocked and I have returned my phone.

While this isn't great news, I definitely wouldn't consider it confirmation that they're going against what was announced earlier. In my experience you could email them 4 times and get at least 2-3 different answers.

Prozart said:
While this isn't great news, I definitely wouldn't consider it confirmation that they're going against what was announced earlier. In my experience you could email them 4 times and get at least 2-3 different answers.
Click to expand...
Click to collapse
well so far there seems to be more clues pointing towards them not unlocking it. We really havent heard concrete proof they were ever going to it just besides one rep on their community page hinting but not even confirming they would.

Prozart said:
While this isn't great news, I definitely wouldn't consider it confirmation that they're going against what was announced earlier. In my experience you could email them 4 times and get at least 2-3 different answers.
Click to expand...
Click to collapse
Yeah, there has been specific information from ZTE stating that they plan to unlock the bootloader. These people answering customer service emails clearly aren't up to speed and you probably WILL get different responses from different customer service reps.

This may be a form letter sent out by a customer service representative, but there is a reason the wording in the letter was chosen. I had previously stated that they probably would not unlock the bootloader because one of their major selling points is their "warranty". For them to honor that claim to either fix or replace devices, they need them to be standardized. That would mean the bootloader would not be unlocked. It would be a lot harder to service varying devices and there is also the problem of users messing up their phones and trying to get them replaced. Easier for them just to keep things locked. If this phone is ever unlocked, I will be buying it again. Right now, it's almost like buying a brick, as I can't do a thing with and there will probably be zero development for this device.

so someone asked a zte community mod about it and it seems like if it does even come its gonna be a long time. They told this person to get a case, skin, and screen protector because your in it for the long haul lol....so its gonna be months lol
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UPDATE$$$$$::: NEVERMIND GUYS ITS THE OPPOSITE! They said youd need a case and all that stuff cause i will need it because the bootloader will be unlocked!!!

You contacted zte customer service and took anything they said to heart. Assuming you know what XDA is.
Asked them about android 7 while your at it.

Welp , looks like I won't be buying this as an alternative to the Note 7.....

Amd4life said:
Welp , looks like I won't be buying this as an alternative to the Note 7.....
Click to expand...
Click to collapse
You must not have read the whole post, and this Post is useless because had the guy bothered to google Axon 7 bootloader he would have seen the many thread over in the community at ZTEUSA.com , ZTE has listened and continues to listen to everything there community voices, this phone WILL be unlocked

musicdjm said:
You must not have read the whole post, and this Post is useless because had the guy bothered to google Axon 7 bootloader he would have seen the many thread over in the community at ZTEUSA.com , ZTE has listened and continues to listen to everything there community voices, this phone WILL be unlocked
Click to expand...
Click to collapse
You put a lot of faith in the words of a large corporation with a history of having phones completely locked down. Personally, I think it's a valid concern that a company with zero history of encouraging development might either not unlock the bootloader at all, unlock the bootloader but void the warranty (arguably, one of the big draws of the phone, their 2 year warranty), or wait so long to unlock it that a new generation of phones/competition has come out at that point.
I think if they're really listening to the community and they truly do plan on unlocking the bootloader, they should commit to a date or, at least, a milestone (ie they want to get x working completely before they release it). Words are cheap.
I know it was just released so I understand it might take them a while to do so but they have about a month or so to show me some indication they plan on following through (or provide a timeline) and then I'm just going to buy the OP3. After seeing how they handled their release date, I don't have much faith in the company handling things correctly. Maybe that's just me though.

jbrookley said:
You put a lot of faith in the words of a large corporation with a history of having phones completely locked down. Personally, I think it's a valid concern that a company with zero history of encouraging development might either not unlock the bootloader at all, unlock the bootloader but void the warranty (arguably, one of the big draws of the phone, their 2 year warranty), or wait so long to unlock it that a new generation of phones/competition has come out at that point.
I think if they're really listening to the community and they truly do plan on unlocking the bootloader, they should commit to a date or, at least, a milestone (ie they want to get x working completely before they release it). Words are cheap.
I know it was just released so I understand it might take them a while to do so but they have about a month or so to show me some indication they plan on following through (or provide a timeline) and then I'm just going to buy the OP3. After seeing how they handled their release date, I don't have much faith in the company handling things correctly. Maybe that's just me though.
Click to expand...
Click to collapse
i'm in the same boat as you. I have my axon 7 and Im waiting for a bootloader unlock or I'm returning. Im giving them 7 more days if nothing else then I'm returning.

jim262 said:
I purchased the Axon 7 and I really liked it, but the bootloader on the device is locked and personally feeling that you paid for it, it is your device, you should be able to do with what you want. So I wrote to the company, ZTE, and asked them if there was going to be an unlock. This is there response.
The bootloader will not be unlocked and I have returned my phone.
Click to expand...
Click to collapse
Serious ****post.
Please read this instead of being a twit

aknotts415 said:
i'm in the same boat as you. I have my axon 7 and Im waiting for a bootloader unlock or I'm returning. Im giving them 7 more days if nothing else then I'm returning.
Click to expand...
Click to collapse
If you only give it a week, you shouldn't wait... It's very unlikely it will be unlocked before we hit september. They have far more important issue to fix atm than the bootloader.
But i do believe that it'll be unlocked no matter what, the unofficial hints on the official forum by a zte representative couldn't be clearer.

75 Replies Latest reply on Aug 2, 2016 12:28 PM by jimlloyd40
Dreaming of bootloader unlocking?
petershih
petershih Employee Jul 26, 2016 5:16 PM
Background for those who are late to this topic: it's completely true that we were cryptic in our response on the webinar just two weeks ago. However, our intention was simple: don't announce anything that we are not yet ready to deliver.
On a similar note, we also wanted to be certain that everyone understands the difference between unlocked devices and carrier-locked phones. The latter is what ZTE primarily sells at the moment, and these devices will never have any bootloader unlocking support. The former, however, is where ZTE has started gaining experience in the US market, namely with the debut of the Axon product line just last year.
With Z-Community's launch two months ago (happy anniversary!), we stand committed to our customers - listening to what you value and want from an unlocked flagship device. While we are still new at the unlocked device market in the US, our goal is to make large strides with you to drive product features, functionality, and yes bootloader unlocking for unlocked devices.
To wrap up this thread, this topic has been discussed so many times that I've been dreaming of it lately. But to be certain, I'm not just dreaming about it, and neither should you. Get it? Got it? Good!
Click to expand...
Click to collapse
This quote is from the the Z-Community so yeah waiting for the unlocking procedure.
P.S. not owning one at this moment but on my way for store Pick-up (Best Buy ) lucky me they have a brand new one in stock

djona12 said:
If you only give it a week, you shouldn't wait... It's very unlikely it will be unlocked before we hit september. They have far more important issue to fix atm than the bootloader.
But i do believe that it'll be unlocked no matter what, the unofficial hints on the official forum by a zte representative couldn't be clearer.
Click to expand...
Click to collapse
Your probly correct. I'm not getting to close to the 30 day trial end though. I might give it till aug 14 but after that its going back. Its different when its a formal announcement but when its this silly guessing game of stupid wording where they cant tell us just give us hints, then I can't trust them. They cant even deliver a modest amount of units of the phone. Just look at the reddits or xda forums. Its the same 40 users that have the phone. Its def not in a lot of peoples hands. So how could I possibly trust them saying it will be unlocked when truth be told says its probly not or wont be for a while.

Is letting others know of the letter I received from ZTE being a twit? Sorry you do not like my opinion and hopefully they will change their policy, although history kind of says they won't. But if they do, the phone will still be available, but unless people do not take a stand, their is no reason for ZTE to change the way they do business.

jim262 said:
Is letting others know of the letter I received from ZTE being a twit? Sorry you do not like my opinion and hopefully they will change their policy, although history kind of says they won't. But if they do, the phone will still be available, but unless people do not take a stand, their is no reason for ZTE to change the way they do business.
Click to expand...
Click to collapse
I beleive what you said. I dont think your a twit. I to am very hesitant to trust zte, because? why should we? The phone launch has been nothing but smooth. They cant fill hardly many pre-orders but to have a ton delayed over a month later? What? And then people want me to trust ZTE? Please lol. I have my axon 7 so I'm hoping the bootloader unlock is soon but In my mind this phone is as good as returned already. Plus my volume rocker is very very loose and needs to go back anyway so I havent decided on a return or advanced exchange.

jbrookley said:
You put a lot of faith in the words of a large corporation with a history of having phones completely locked down. Personally, I think it's a valid concern that a company with zero history of encouraging development might either not unlock the bootloader at all, unlock the bootloader but void the warranty (arguably, one of the big draws of the phone, their 2 year warranty), or wait so long to unlock it that a new generation of phones/competition has come out at that point.
I think if they're really listening to the community and they truly do plan on unlocking the bootloader, they should commit to a date or, at least, a milestone (ie they want to get x working completely before they release it). Words are cheap.
I know it was just released so I understand it might take them a while to do so but they have about a month or so to show me some indication they plan on following through (or provide a timeline) and then I'm just going to buy the OP3. After seeing how they handled their release date, I don't have much faith in the company handling things correctly. Maybe that's just me though.
Click to expand...
Click to collapse
Yes I do have faith in this certain company and that because unlike EVERY other company (Samsung, HTC, Google, LG) shortly after when I purchased my Axon Pro they not only provided a gift card to me just to answer some questions for them, they then sent out request to everyone who owned the Axon pro to do a video conference and gave us another gift card so that they could get user feedback on how we like the phone, what we wanted to see in the next model, what we use the most, I mean they spent an hour over video chat studying there consumers. Then before the release of the Axon 7 they opened a community forum to answer questions and work with there consumers to make sure they make the best products they can. Then based on user feedback from the forums after they announced the phone already they added capacitive buttons to the US model because we wanted them, then we requested the bootloader unlocked and they not only state that it is a matter of when and not IF they will unlock but on top of that the VP of product design spent in hour on a group webinar to answer questions for us and give us insight into the phone and the direction of the company going forward. The also have actual employees who participate and talk in the forum unlike alot of companies.
So to answer your statement YES I am giving them the faith because unlike ANY other company they have shown they deserve it.

jim262 said:
But if they do, the phone will still be available, but unless people do not take a stand, their is no reason for ZTE to change the way they do business.
Click to expand...
Click to collapse
This. The hardware of the phone looks great, the only thing holding me back in the bootloader. It just seems crazy to me to lose out on a whole demographic (XDA people) by making a decision that doesn't save them any money. Especially since most people outside of XDA, at least in America, have never heard of ZTE.
And if it's a warranty issue just void it for unlocked bootloaders. It's not optimal for the end user but I'd rather have the option to void the warranty and do my own thing with the phone than be locked to their software and have a warranty.
Anyway, I'm fine with the OP3 while they get their act together.

musicdjm said:
Yes I do have faith in this certain company and that because unlike EVERY other company (Samsung, HTC, Google, LG) shortly after when I purchased my Axon Pro they not only provided a gift card to me just to answer some questions for them, they then sent out request to everyone who owned the Axon pro to do a video conference and gave us another gift card so that they could get user feedback on how we like the phone, what we wanted to see in the next model, what we use the most, I mean they spent an hour over video chat studying there consumers. Then before the release of the Axon 7 they opened a community forum to answer questions and work with there consumers to make sure they make the best products they can. Then based on user feedback from the forums after they announced the phone already they added capacitive buttons to the US model because we wanted them, then we requested the bootloader unlocked and they not only state that it is a matter of when and not IF they will unlock but on top of that the VP of product design spent in hour on a group webinar to answer questions for us and give us insight into the phone and the direction of the company going forward. The also have actual employees who participate and talk in the forum unlike alot of companies.
So to answer your statement YES I am giving them the faith because unlike ANY other company they have shown they deserve it.
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Shoutout to you from the ZTE forums! See theyve earned your business. They have yet to earn a lot of ours. So far some of us want to believe them but its hard when a lot of customers preordered the phone and now they wont get it till 9/9. Wheres the communication on that? Some preordered on b&h 3 weeks ago and still dont have their device. How are they expected to trust ZTE? To most of us ZTE is just a brand, we do not have brand loyalty yet like you do so we cant just trust them. They need to earn our business just like they did you. I'm not asking for a Gift card or special treatment just down home INFO and FACTs. Not dreams or hints. FACTS.