Database Users

[Q] Unroot for Warranty Repair

I need to send my Mytouch 4g in for repair due to an issue with "limited service" problems. Both T-Mobile and HTC said it is a rare problem and it needs to come in for repair.
My problem is that my phone is/has been rooted. I need to COMPLETELY UNROOT it before sending it in, or they will not repair/replace.
What can I do to completely unroot so they will not know that it was ever rooted?
I have run the unlockr method with the PD15IMG but Im not sure that is it. What else can do to see that it was rooted? Is there anything other than info in the bootloader? I turned the S-On again.
PS - the issue with my phone is when i put in my SIM card (under any rom, including stock) it comes back with a message saying "limited service" and i cannot do anything to fix it. If you have an answer for this too, that would be helpful.
Either way I dont want to lost this phone due to root/warranty problems.
Thanks ahead of time....

How did you root it? Did you use gfree and simunlock? Did you flash engineering hboot? Did you S-OFF? Did you flash custom images?
There are a lot of questions to answer in what to undo.
If you SIM/Super CID unlocked and radio S-OFF with gfree then you need to follow the instructions in the gfree thread on how to restore your part7 backup.
If you flashed the engineering hboot, again, follow info in the gfree thread on how to flash it back to stock.
Once you are back to normal hboot and S-ON, just loading the PD15IMG for the complete OTA (find the thread in the dev section) will factory wipe and clear the rest for you.

Thanks for the quick reply. I followed the unlockr method completely to gain root.
theunlockr.com/2010/12/10/how-to-gain-permanent-root-and-s-off-on-the-t-mobile-mytouch-4g-htc-glacier/
Then I installed Iced Glacier.
I also did their unroot method which includes flashing the PD15IMG and turning the S-On. Normally, should I receive an OTA after flashing this? Or is this THE updated image?
If is should expect an OTA, I will not get it. The reason i need to send the phone in is because i do not get service with the SIM card in. It reads "Limited service" "Emergency Calls Only". In this case, i would not recieve an OTA. Is there anything else I can do?
Thanks again.

http://forum.xda-developers.com/showthread.php?t=858996
Scroll down to "follow these steps to restore stock hboot (0.86.0000) and flash that back on if you have not already.
If you flashed the PD15IMG from this thread then it already has the OTA updated applied and you should be g2g.

Thank you very much. That is a huge help.
After updating the HBoot and flashing the PD15IMG we should be back to stock.
Is there any way after that HTC will see it as previously rooted?
I thought to myself that the hackers were smarter than the developers.... Im glad I was right.
Thanks again.
Sent from my HTC Glacier using XDA App

pnut22r said:
Is there any way after that HTC will see it as previously rooted?
Click to expand...
Click to collapse
With S-ON, a stock hboot, and a fresh flash of the OTA image -- no, not to my knowledge.

Ok so I am expecting to receive a replacement for the BAD SCREEN (inferior) issue. So preparing to get my phone to STOCK condition.
--------PRESENT STATE----------
Rooted - using http://forum.xda-developers.com/showthread.php?t=858021
S=OFF
Radio - 26.09.04.26
ROM - Nexus AOSP 1.2.7
Recovery - 3.0.2.4
----------STOCK STATE------------
Unroot - http://forum.xda-developers.com/showthread.php?t=924923
S=ON
Radio - 26.03.02.26 http://forum.xda-developers.com/showthread.php?t=1059347
Recovery - ????
Now I kind of know where I need to be at but I am not sure of the sequence of the steps. Also, how do I get back to stock recovery from Clockwork?
Is there a good check list of things to make sure before sending back the old phone?
thanks a lot.

for unroot
download stock rom from here http://forum.xda-developers.com/showthread.php?t=901477
rename it PD15IMG.zip and put it in the root of your sdcard not in a folder
go into hboot by powering off then hold VOL DOWN+POWER
then it will automatically check to find PD15IMG.zip when it ask for update click yes
wait for it to install done stock unroot

Thanks for your reponse. I was aware of that method and was planning on using it. Does that also take care of clockwork recovery and updated radio?

[Q] I want to put another rom and i dont know how

I have a HTC desire hd I want want to change rom to android revolution hd, I followed all the possible tutorials here, and I got all done until the recovery mode. I installed Rom Manager and the ClockWork Mod, but I cant get into recovery mode, i get the phone and the ! sign all the time, i reinstalled clockwork mod and reinstalled the rom manager, and nothing, all the time this problem.
I got permanroot with visionary, and it works.
Please help.
Thanks

Do you have S-OFF?
Sent from my Desire HD using Tapatalk

i tried to do it, but i find some many guides about that, and i read that this can brick my dhd, so I didnt do it.
is it necessary?

Yep, you need it. Use my radio S-OFF tool, it is easy as pie. Nobody has bricked a DHD using my tool yet, the possibility of bricking is basically zero. You can find a link in my signature.

and how do i check that i have s-off??

i have done this s-off, but my phone is on the initial booting logo, htc and after the vodafone animation, and it is going over and over again.

thanks people for help. i had this that press vol - and power and you get into advance settings, then factory reset, then again root, and now is working.
thanks
solved

check my guide. regarding the ! sign, did you use "Flash clockworkmod recovery" BEFORE tapping on "reboot into recovery"?

I had that problem too but then I did s-off and clockworkmod worked. Now I need radio s-off , and I need help with choosing right radio to flash.
Sent from my Desire HD using XDA Premium App

You need to have the radio which comes with the 1.32 you have installed.
Then use the Easy Radio tool v2.2 to make the Radio S-Off
Then you can flash the radio you need (the recommended one for the rom you are going to install) using fastboot (some tutorials there).

Hy, need some help please!
I rooted my phone, and do the s-off, and install custom rom. but what is eng s-off?
when I go to boot i have " ACE PVT SHIP S-OFF"
Do I have to make eng s-off or what or can I use my phone like that?
tnx

I'm sure if you have a little look on the forums you'll get the answer you're looking for...

carlowise said:
Hy, need some help please!
I rooted my phone, and do the s-off, and install custom rom. but what is eng s-off?
when I go to boot i have " ACE PVT SHIP S-OFF"
Do I have to make eng s-off or what or can I use my phone like that?
tnx
Click to expand...
Click to collapse
ENG S-OFF is not essential, unless you want to flash a new radio although it is recommended to have it. Look in the Dev section, there is a very good tool to use.

[Q] A Question about S-ON/S-OFF

When I start my phone in hboot bootloader screen it is showing S-ON at the top of the screen yet I was able to root it with unrevoked and flash it with custom rom Cyanogenmod 6.1. So what exactly does S-OFF actually allow you to do?

jazzzy786 said:
When I start my phone in hboot bootloader screen it is showing S-ON at the top of the screen yet I was able to root it with unrevoked and flash it with custom rom Cyanogenmod 6.1. So what exactly does S-OFF actually allow you to do?
Click to expand...
Click to collapse
Flash recoveries on the fly, resize internal memory partitions. You need to search.
Sent from my HTC Wildfire using Tapatalk

S-OFF by xtc clip allows u not only to root but also has several advantages.
S-OFF in general by any method has advantages.
check those advantages here in post #3
http://forum.xda-developers.com/showthread.php?t=1041530

S-ON and S-OFF

Today I accidently turned it on (the thing in the bootloader) and now I can't turn it off no matter what so I can do a revert to stock .img, I used the PDI15.img or w.e that would revert back to stock forgetting that I had the newest radio and now I can't revert to stock or turn S-OFF. Please help
Current Configurations:
GLACIER PVT SHIP S-ON
HBOOT - 0.86.0000
MICORP - 0429
RADIO - 26.09.04.26_M
eMMC - BOOT
More Info:
When I use a PDIMG or w/e file it errors out as being old

Can you still boot? Like into your rom? If so just try rooting using visionary and using a root explorer to push the gfree files to data/local/ then just follow the normal rooting procedure
Sent from my HTC Glacier using XDA Premium App

Nicgraner said:
Can you still boot? Like into your rom? If so just try rooting using visionary and using a root explorer to push the gfree files to data/local/ then just follow the normal rooting procedure
Sent from my HTC Glacier using XDA Premium App
Click to expand...
Click to collapse
Yeah I can still boot into my rom, bootloader, and recovery and okay will try that
EDIT: Okay I did, I tried turning S-OFF but it says something about eMMC power cycle failed

XxKOLOHExX said:
Yeah I can still boot into my rom, bootloader, and recovery and okay will try that
EDIT: Okay I did, I tried turning S-OFF but it says something about eMMC power cycle failed
Click to expand...
Click to collapse
dude! I noticed this also this morning. I am rooted(using setcpu and root explorer just fine) but in hboot it says s=on. I was also wanting to flash the stock .img and start fresh. thought I was the only one having this problem. tried everything you did and got the same results.

What ROM are you on? AFAIK, gfree, requires the stock kernel to do what it does. How on earth did you turn S-ON? That sort of thing shouldn't just happen out of nowhere.

How is the progress on fixing your phone?

jdkoren said:
What ROM are you on? AFAIK, gfree, requires the stock kernel to do what it does. How on earth did you turn S-ON? That sort of thing shouldn't just happen out of nowhere.
Click to expand...
Click to collapse
currently on Evil D mTGB v1.0, Faux 0.0.7 CFS lv leak kernel. everything works fine, no FC's or anything. just having the same issues as XxKOLOHExX. I really have no idea how it turned on by itself, I dont remember doing anything out of the ordinary

I was trying to get back to stock from the rom i was on. (MIUI) and when I used the stock .img though the bootloader it went all good till it rebooted, then it said failed because the file was old and now I am stuck with s-on and I don't know how to turn it off

How did you get to the stock bootloader? Did you have eng bootloader at one point? What meth of root did you use? Alot of info missing.
Now download the stock radio.img and push it via adb or just download the PD15IMG.zip (radio only not rom included). Once this is done you can revert back to stock rom/radio using standard PD15IMG.zip (radio+rom). Now depending on the type of root you used it would depend if you still have radio flag on/off even if your reverted back to stock bootloader.
PS: You can get PD15IMG.zip (stock radio) from master radio thread and PD15IMG.zip (stock radio/rom) by doing search.

PermROOT said:
How did you get to the stock bootloader? Did you have eng bootloader at one point? What meth of root did you use? Alot of info missing.
Now download the stock radio.img and push it via adb or just download the PD15IMG.zip (radio only not rom included). Once this is done you can revert back to stock rom/radio using standard PD15IMG.zip (radio+rom). Now depending on the type of root you used it would depend if you still have radio flag on/off even if your reverted back to stock bootloader.
PS: You can get PD15IMG.zip (stock radio) from master radio thread and PD15IMG.zip (stock radio/rom) by doing search.
Click to expand...
Click to collapse
It flashed the bootloader when I flashed the PD15IMG.zip, it just stop when I did the whole procedure. Nope never flashed an Engineer Bootloader. I used theunlockr.com sites method
I tried that, it uziped then tried to flash the radio then just went back to the original menu for the bootloader

If you used the VISIONary+ (TempROOT) and root.sh (PermROOT) meth then you already had engineering hboot (0.85.2007) pushed though terminal on "/dev/block/mmcblk0p18". Now you did something in between is what I would like to know.
As you flashed new radio (26.09.04.26_M) which I am clear. But what I like to know is how did you end up with default hboot (0.86.0000)? If you had S=OFF you didn't lose it via flashing new radio. Which PD15IMG.zip did you install? Now when you say PD15IMG.zip what do you mean? It can be anything as its default mt4g system based image. Stock PD15IMG.zip = (Sense 2.2.1 Rom/Radio 26.03.02.26_M). Did you install leaked PD15IMG.zip from Panache? or GB2.3.3S?
Are you not 1 of the Royal dev's? who try to take over Silence's IG if I recall. I am just assuming here but this is why you do "NOT" dump system image via hboot. What you should have done was do complete total system wipe (format /data; /system) and then flash new edify based CWMR flashable rom.

PermROOT said:
If you used the VISIONary+ (TempROOT) and root.sh (PermROOT) meth then you already had engineering hboot (0.85.2007) pushed though terminal on "/dev/block/mmcblk0p18". Now you did something in between is what I would like to know.
As you flashed new radio (26.09.04.26_M) which I am clear. But what I like to know is how did you end up with default hboot (0.86.0000)? If you had S=OFF you didn't lose it via flashing new radio. Which PD15IMG.zip did you install? Now when you say PD15IMG.zip what do you mean? It can be anything as its default mt4g system based image. Stock PD15IMG.zip = (Sense 2.2.1 Rom/Radio 26.03.02.26_M). Did you install leaked PD15IMG.zip from Panache? or GB2.3.3S?
Are you not 1 of the Royal dev's? who try to take over Silence's IG if I recall. I am just assuming here but this is why you do "NOT" dump system image via hboot. What you should have done was do complete total system wipe (format /data; /system) and then flash new edify based CWMR flashable rom.
Click to expand...
Click to collapse
Yeah I know that, I Was trying to go back to stock everything using the unrooting method(PD15IMG.zip). Using this file I was able to get through the first step and it rebooted, then it went back to bootloader and now it won't take the PD15IMG.zip saying that it is an older file. Yes I am one of the devs, That's why before posting I tried everything I could think of, gfree, old unrooting methods, etc. I didn't use a dump lol I'm not that noobish haha

Thats where you got owned as the PD15IMG.zip (stock rom/radio) just reverted back to hboot (0.86.0000) from eng hboot (0.85.2007). While you attempted to go further you couldn't do to security turning on (S=ON). Now this normally wouldn't be problem but since you had newer radio (26.09.04.26_M) it wouldn't replace it with old.
All you had to do was follow few simple meths which you should have learned it over the years. Go back same way you came by first reverting back to original radio image and then after doing complete system wipe you should have reverted back to original factory based via stock pd15img.
Ill post back with solution soon let me think this out. I don't want to brick your phone trying to manually push the radio.img nor the eng_hboot.img. As if you try to push radio now would fail on write and give you hard brick. Since S=ON and if you try to push eng_hboot.img who knows what will happen as no R/W access on mmcblk could could also fail thus giving bad flash which can also brick the device. Ill see what happens and post back at... you folks just made more extra work for me.

PermROOT said:
Thats where you got owned as the PD15IMG.zip (stock rom/radio) just reverted back to hboot (0.86.0000) from eng hboot (0.85.2007). While you attempted to go further you couldn't do to security turning on (S=ON). Now this normally wouldn't be problem but since you had newer radio (26.09.04.26_M) it wouldn't replace it with old.
All you had to do was follow few simple meths which you should have learned it over the years. Go back same way you came by first reverting back to original radio image and then after doing complete system wipe you should have reverted back to original factory based via stock pd15img.
Ill post back with solution soon let me think this out. I don't want to brick your phone trying to manually push the radio.img nor the eng_hboot.img. As if you try to push radio now would fail on write and give you hard brick. Since S=ON and if you try to push eng_hboot.img who knows what will happen as no R/W access on mmcblk could could also fail thus giving bad flash which can also brick the device. Ill see what happens and post back at... you folks just made more extra work for me.
Click to expand...
Click to collapse
Thank you so much for the help

PermROOT said:
Thats where you got owned as the PD15IMG.zip (stock rom/radio) just reverted back to hboot (0.86.0000) from eng hboot (0.85.2007). While you attempted to go further you couldn't do to security turning on (S=ON). Now this normally wouldn't be problem but since you had newer radio (26.09.04.26_M) it wouldn't replace it with old.
All you had to do was follow few simple meths which you should have learned it over the years. Go back same way you came by first reverting back to original radio image and then after doing complete system wipe you should have reverted back to original factory based via stock pd15img.
Ill post back with solution soon let me think this out. I don't want to brick your phone trying to manually push the radio.img nor the eng_hboot.img. As if you try to push radio now would fail on write and give you hard brick. Since S=ON and if you try to push eng_hboot.img who knows what will happen as no R/W access on mmcblk could could also fail thus giving bad flash which can also brick the device. Ill see what happens and post back at... you folks just made more extra work for me.
Click to expand...
Click to collapse
lol sorry for the extra work, just dont wanna have the chance of bricking my phone but like XxKOLOHExX I wanted to revert back to stock from mTGB using the stock PD15IMG_Glacier_TMOUS_1.17.531.2_Radio_12.28b.60.140e_26.03.02.26_M_release_155771_signed. everything he described is happening to me also, step by step. I rooted with the visionary+ and permroot method(unlockr). I did download and flash the 26.08.04.30 radio. heres what I see in hboot
GLACIER PVT SHIP S-ON
HBOOT-0.86.0000
MICROP-0429
RADIO-26.08.04.30_M3
eMMC-boot
Sep 27 2010, 11:12:59
so what youre saying is that we should try flashing the stock radio first, wipe the whole phone(including sdcard?), then flash the stock PD15IMG? Ill give it a shot real quick, thanks
*edit* hboot wont even let me flash the stock radio, itll say checking but wont actually let me update it

Well clarknick27 the problem here is that root.sh to gain PermROOT via VISIONary+ just push the 0.85.2007 eng hboot and giving temporary S=OFF, the true security flag as we know it is controlled in the radio. So when you try to revert back using stock PD15IMG (rom/radio) it reverted back to the stock 0.86.0000 hboot thus turning on the security flag on.
What you all should have done is reverted back same way you installed it. Which would have been first use PD15IMG.zip (stock radio) and then use stock PD15IMG.zip (radio/rom). I still need some sleep lol I just wokeup after sleeping 2hours.
The MT4G I tested on I rooted it via VISIONary+ and then flashed GB Leak rom not the PD15IMG.zip (leak radio/rom) which contained the 0.89.0005 hboot. So after flashing stock radio PD15IMG.zip (radio 26.03.02.26_M) I was able to flash stock PD15IMG.zip (rom/radio) without problem. Which is same as I suspected even after S=ON due to same version radio no problem. If I had newer radio after that point it would be locked out. Let me go to sleep and wakeup and ill see what happens from there. As I have clean MT4G ill have to reroot it first.

BTW XxKOLOHExX and clarknick27 just in case my account gets disabled. Do the following and report it here and ill see from there.
1) Which working rom you currently have installed on the device?
I know trying to reroot using gfree may give you similar result as my test: http://forum.xda-developers.com/showthread.php?t=1066966 < not important but unable to root on newer rom.
2) What happens when you try to reroot it using VISIONary+ (TempROOT) and root.sh (PermROOT)?
Did you try it? If so what is the end result? so post back. Ill check and go from there.

PermROOT said:
BTW XxKOLOHExX and clarknick27 just in case my account gets disabled. Do the following and report it here and ill see from there.
1) Which working rom you currently have installed on the device?
I know trying to reroot using gfree may give you similar result as my test: http://forum.xda-developers.com/showthread.php?t=1066966 < not important but unable to root on newer rom.
2) What happens when you try to reroot it using VISIONary+ (TempROOT) and root.sh (PermROOT)?
Did you try it? If so what is the end result? so post back. Ill check and go from there.
Click to expand...
Click to collapse
1) currently running Evil D's mTGB v1.0 rom with Faux's 0.0.7 CFS LV leak kernel. tried rooting with visionary and terminal first, no success. I then tried out the gfree method, and got "Attempting to power cycle eMMC...failed. Module failed to load: No such file or directory."
2) I installed Visionary using Astro file manager, then run Visionary. I click on "temproot now" and it starts, but then the screen goes black and doesnt do anything. I have let it sit on the black screen for well over 15mins before with no luck. I can click on "attempt to permroot" and it will ask for permissions and reboot and everything. my s=on but I still have root access and 0.86.000 bootloader. this is what I see using terminal before rebooting to see if s=off

Did you do the Radio S=OFF using gfree? If so that would explain why you still have root as security is disabled on the device totally. If thats the case then just push the eng bootloader manually via adb or though terminal and reboot. For now XxKOLOHExX is locked lets see what I find ill post back for him.

PermROOT said:
Did you do the Radio S=OFF using gfree? If so that would explain why you still have root as security is disabled on the device totally. If thats the case then just push the eng bootloader manually via adb or though terminal and reboot. For now XxKOLOHExX is locked lets see what I find ill post back for him.
Click to expand...
Click to collapse
thanks for taking the time to help out, Ill give it a shot
*edit* just tried pushing the eng bootloader through adb and it didnt stick or flash, rebooted into hboot and it still says 0.86.0000, s=on, 26.08.04.30_M3 radio

[Q] Unable to fix s-off

Hey,
I have a mytouch 4g and I had it perm rooted as well as s-off. I recently attempted to unroot my phone and made a mistake of attempting to do this while having the wrong radio. Now I am unable to flash any new kernals or radios to my phone. My wi-fi doesn't even work with the radio I currently have flashed. My phone reads this in boot
GLACIER PVT SHIP S-ON
HBOOT-0.86.0000
MICROP-0429
RADIO-26.08.04.30_M3
eMMC-boot
Sept 27 2010, 11:12:59
is there any way for me to fix this problem and get my S back on??
Any help is greatly appreciated.
I am currently running CyanogenMod 7.0.3

Re-root your phone, then flash the new radio, an stuff you need. Get s off also
Sent from an android,thats makes steve jobs jelous.

Thanks
Mr.Highway said:
Re-root your phone, then flash the new radio, an stuff you need. Get s off also
Sent from an android,thats makes steve jobs jelous.
Click to expand...
Click to collapse
My phone is actually still rooted from when I used to have it rooted, if I flash the radio I need to use to make s-off work, will it work? i thought the entire purpose of s-on was to prevent me from being able to flash any radio?

http://forum.xda-developers.com/showthread.php?t=858996, follow that guide, its the saner one I used
Sent from an android,thats makes steve jobs jelous.

The best option for you would be to flash the PD15IMG from the hBoot. It will flash the radio you should have along with turning the s-on as long as you didn't use ./gfree to root the phone.

neidlinger said:
The best option for you would be to flash the PD15IMG from the hBoot. It will flash the radio you should have along with turning the s-on as long as you didn't use ./gfree to root the phone.
Click to expand...
Click to collapse
in order to flash the radio from the h-boot, wouldn't i need to have s-off? Right now i have S-On so I am unable to flash radios

Terryshanks45 said:
in order to flash the radio from the h-boot, wouldn't i need to have s-off? Right now i have S-On so I am unable to flash radios
Click to expand...
Click to collapse
The PD15IMG is the entire stock T-Mobile ROM. You do not need to be rooted or have s-off to flash that.
you are thinking of the radio files. You do not want to flash that.
hear read this
http://theunlockr.com/2010/12/16/how-to-unroot-the-t-mobile-mytouch-4g/

Hey,
I just tried that method with the stock PD15IMG.zip file and I got the message
Main Version is older!
Update Fail!
Press <POWER> to reboot
do you have any idea what could cause this to happen??
Would I brick my phone if i performed the factory reset from the HBOOT menu?

Terryshanks45 said:
Hey,
I just tried that method with the stock PD15IMG.zip file and I got the message
Main Version is older!
Update Fail!
Press <POWER> to reboot
do you have any idea what could cause this to happen??
Would I brick my phone if i performed the factory reset from the HBOOT menu?
Click to expand...
Click to collapse
if your s-off all a factory reset will do is wipe everything on your phone.

neidlinger said:
if your s-off all a factory reset will do is wipe everything on your phone.
Click to expand...
Click to collapse
so theres no point in me performing the factory reset...do you have any other suggestions as to what I could to to fix my phone?? I realize the problem lies with me having the wrong radio but I can't figure out how to get s-off in order to flash the stock radio and the stock rom gives me an error when I attempt to flash it...

Terryshanks45 said:
so theres no point in me performing the factory reset...do you have any other suggestions as to what I could to to fix my phone?? I realize the problem lies with me having the wrong radio but I can't figure out how to get s-off in order to flash the stock radio and the stock rom gives me an error when I attempt to flash it...
Click to expand...
Click to collapse
IIRC you can flash radio files via fastboot but i do not know the commands to do it.

neidlinger said:
IIRC you can flash radio files via fastboot but i do not know the commands to do it.
Click to expand...
Click to collapse
Thanks, I am logging into the IRC chat to see if someone there can help. I appreciate your help, do you know if there may be a guide on how to flash radios via fastboot on any website? i havent been able to locate one